What Jobs are available for Branch Managers in Mumbai?

• Act as a strategic partner to business unit leaders, advising on all aspects of talent management.
• Develop and implement comprehensive talent acquisition strategies to attract and recruit top talent.
• Oversee and enhance the performance management process, ensuring fair and effective evaluations.
• Design and implement employee development programs to foster skill growth and career progression.
• Lead succession planning efforts to identify and develop future leaders.
• Develop and execute strategies to improve employee engagement and retention.
• Analyze HR data and metrics to identify trends and inform talent strategies.
• Support change management initiatives and promote a positive organizational culture.
• Ensure compliance with all relevant labor laws and HR regulations.
• Provide coaching and guidance to managers on HR-related matters.
• Facilitate onboarding processes for new hires to ensure a smooth integration.
• Conduct exit interviews and analyze feedback to identify areas for improvement.

• Bachelor's degree in Human Resources, Business Administration, or a related field.
• Minimum of 5 years of experience as an HR Business Partner or in a similar HR role with a focus on talent management.
• Proven experience in talent acquisition, performance management, and employee development.
• Strong knowledge of succession planning and retention strategies.
• Excellent understanding of HR best practices and employment law.
• Exceptional communication, interpersonal, and influencing skills.
• Ability to build strong relationships with employees and management.
• Proficiency in HRIS systems and talent management software.
• Strong analytical and problem-solving abilities.
• Strategic thinker with a hands-on approach.
• Ability to work effectively in a hybrid work environment, balancing remote and in-office responsibilities.

• Master's degree in Human Resources Management, Organizational Development, Business Administration, or a related field.
• Minimum of 7 years of progressive experience in Human Resources, with a strong focus on Talent Management and HR Business Partnering.
• Proven experience in developing and implementing talent acquisition, succession planning, and performance management systems.
• Strong understanding of employee development strategies and leadership coaching.
• Excellent knowledge of labor laws and HR best practices.
• Exceptional communication, negotiation, and interpersonal skills.
• Demonstrated ability to build trust and credibility with stakeholders at all levels.
• Strong analytical and problem-solving skills, with the ability to translate business needs into HR solutions.
• Experience working in a fast-paced, dynamic environment, preferably in a remote or hybrid setting.

Marsh McLennan Agency (MMA) is seeking candidates for the following position based in the Mumbai / Pune office:

This is a hybrid role that has a requirement of working at least three days a week in the office.

Director / Sr. Director - Insurance Operations Management

What can you expect?

Your key role will be to implement MMA operations strategy within your area of operation. To ensure a value-added experience to MMA stakeholders by partnering and influencing them on business and day-to-day operational issues and expectations.

This position manages experienced professionals who exercise latitude and independence in managing day-to-day Operations. The role-holder acts as the most senior location leader and decision-maker for the Delivery teams, with focus on

• Ownership of the employee proposition, working with HR and people managers on location
• Driving on engagement and continuous improvement in partnership with Learning & Development
• Strategy and execution of transition of work to the center to support growth objectives
• Managing relationships with senior stakeholders on location and globally in a matrix environment, with oversight of key performance indicators (e.g. revenue growth, client satisfaction, operational efficiency and colleague retention)
• Sets the tone and drives productivity across, in the interest of all objectives and deliverables. This position will be responsible to deliver superior service to the clients / stakeholders by driving and optimizing the effectiveness and efficiency of people, processes and technology thereby enhancing financial performance, increasing investment capacity, and managing risk
• Span – Currently 130+, expecting growth.

Incumbent should be ok with flexible shifts. The team currently does 2:30pm-11:30pm IST.

We will count on you to:

Service Quality & Delivery:

• Stakeholder relationship management
• Ongoing operations management and governance (reviews; metrics
• Maps clients’ requirements and coordinates in developing, implementing and transitioning processes in line with the guidelines specified by the client and regional offices.
• Create & implement workflows to facilitate structured support in all areas and issues.
• Decide Service Level Agreement (SLA) and gets the same approved by the client.
• Process re- engineering/ redefine efficiency and effective management.
• Strategic planning- Develops and manage strategic initiatives to include design of corresponding values and strategic vision and adapts to a changing strategic direction and/or changing resource allocation decisions or developments.
• Work /process standardization.
• Monitor, manage & mitigate client service issues & business risks.
• Developing, implementing, and transitioning processes in line with the guidelines specified by the client
• Process re-engineering/ redefining efficiency and effective management

Thought Leadership:

• Creates and communicates a compelling & aligned vision
• Works proactively with Executive Leadership to continuously strengthen Delivery value proposition.
• Leadership/ Colleague Engagement and Development
• Responsible for developing and coaching colleagues (including succession planning).
• Promotes a performance culture and environment where colleagues are encouraged to continuously learn, develop skills, innovate and build their careers.
• Oversees workforce management and manages talent towards stronger operational effectiveness

Financial Management

• Manage business capacity optimally and drive operational scalability. Identify, implement and utilize leading financial and operational performance indicators.
• Manage the budgets and forecasts

Process Transition/ Enhancement/ Transformation

• Monitor the overall functioning of processes, identify improvement areas, and implement adequate measures to maximize customer satisfaction level.
• Map clients’ requirements and coordinates in developing, implementing and transitioning processes in line with the guidelines specified by the client and regional offices.
• Create & implement workflows to facilitate structured support in all areas and issues.
• Decide Service Level Agreement (SLA) and get the same approved by the client.
• Recommend, generate, execute process improvement ideas through system changes.
• Process re- engineering/ redefining efficiency and effective management.

Note: Applicants should be flexible working in shifts

What you need to have?

• Graduation / post-graduation in any stream
• Minimum of 18+ years’ experience in a large professional organization in Insurance domain
• Deep understanding of Healthcare operations and shared services environment, with a focus on volume-based workflow and data management.
• Extensive experience in leading organizational change.
• Excellent communication skills with superior face-to-face presentation skills
• Ability to lead others in a global environment, what includes highest standard of people management skills.
• Ability to convey an operational mindset and approach to a business-focused environment.
• Team player who has experience of building effective relationships at all levels
• Good understanding of data management best practices and process engineering designs for efficient delivery
• Strong negotiation skills.
• Budgeting and finance acumen
• General knowledge on process transition methodology
• Strategic thinking
• Ownership of the employee proposition, working with HR and people managers on location
• Driving on engagement and continuous improvement in partnership with L&D
• Strategy and execution of transition of work to the centre to support growth objectives.
• Managing relationships with senior stakeholders on location and globally in a matrix environment, with oversight of key performance indicators including financials
• Data-driven decision making
• Problem-solving skills – proactive in identifying issues and implementing solutions in a fast-paced environment
• Global Stakeholder management – building relationships and trust with MMA leadership
• Demonstrate collaboration cross-department/operating company

What makes you stand out?

• Well-developed skills and the demonstrated ability to work in a globally matrixed and significantly multi-geography, multi-cultural offshore service delivery environment
• Exceptional Communication Skills
• Strong Business acumen
• Executive presence that conveys composure and confidence in all situations
• Strong analytical, research and problem-solving skills, attention to details

Why join our team:

• We help you be your best through professional development opportunities, interesting work and supportive leaders.
• We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have impact for colleagues, clients and communities.
• Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being

Marsh McLennan (NYSE: MMC) is the world’s leading professional services firm in the areas of risk, strategy and people. The Company’s more than 85,000 colleagues advise clients in over 130 countries. With annual revenue of $24 billion, Marsh McLennan helps clients navigate an increasingly dynamic and complex environment through four market-leading businesses. Marsh provides data-driven risk advisory services and insurance solutions to commercial and consumer clients. Guy Carpenter develops advanced risk, reinsurance and capital strategies that help clients grow profitably and pursue emerging opportunities. Mercer delivers advice and technology-driven solutions that help organizations redefine the world of work, reshape retirement and investment outcomes, and unlock health and well being for a changing workforce. Oliver Wyman serves as a critical strategic, economic and brand advisor to private sector and governmental clients. For more information, visit marshmclennan.com , or follow us on LinkedIn and X .

Marsh McLennan is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age, background, caste, disability, ethnic origin, family duties, gender orientation or expression, gender reassignment, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law.

Marsh McLennan is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh McLennan colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person.

• Partnering with senior leaders to understand business needs and translate them into HR strategies.
• Developing and implementing comprehensive talent management programs, including succession planning and leadership development.
• Overseeing employee relations issues, conducting investigations, and ensuring fair and consistent application of policies.
• Managing the performance appraisal process, providing coaching and support to managers and employees.
• Contributing to the design and administration of compensation and benefits programs.
• Ensuring compliance with all federal, state, and local employment laws and regulations.
• Developing and delivering HR policies and procedures, ensuring they are communicated and understood.
• Driving employee engagement initiatives and fostering a positive organizational culture.
• Analyzing HR data and metrics to identify trends and inform strategic decision-making.
• Collaborating with talent acquisition to attract and retain top talent.

• Bachelor's degree in Human Resources, Business Administration, or a related field; Master's degree or HR certification (e.g., SHRM-SCP, HRCI) preferred.
• Minimum of 8 years of progressive HR experience, with at least 3 years in an HR Business Partner role.
• Proven experience in talent management, performance management, and employee relations.
• Strong knowledge of employment law and HR best practices.
• Excellent interpersonal, communication, and negotiation skills.
• Demonstrated ability to build relationships and influence stakeholders at all levels.
• Proficiency in HRIS systems and HR analytics.
• Experience working in a remote or distributed team environment is highly desirable.

Job Title: Business Transformation Associate - Buy-Side Asset Management & FinTech

Mainstreamtek is hiring a Business Transformation Associate to drive digital change across our FinTech and Asset Management client projects. This is a critical role for someone with deep expertise in buy-side operations and a passion for shaping the future of financial services.

Locations: Mumbai, Pune, Chennai, Bangalore

About the Role

You'll be a key player in our digital transformation journey, working closely with business and technology teams to modernize systems, enhance user experiences, and ensure regulatory compliance.

Key Responsibilities

• Strategy & Business Cases: Assist in developing business cases, strategies, and clear objectives for new digital transformation projects.
• Domain Expertise: Leverage your thorough understanding of buy-side asset management operations to guide project scope and execution.
• System Implementation: Provide hands-on support in setting up digital systems, designing key user journeys, and supporting project implementation across diverse teams.
• Compliance: Ensure all developed policies and transformation initiatives comply with the relevant regulatory framework.
• Stakeholder Management: Utilize excellent communication, negotiation, and influence skills to align business stakeholders and drive consensus.

What You'll Bring

• Experience: Proven experience working with diversified business and technology teams on digital transformation initiatives.
• Industry Knowledge: Strong background in Fintech , Asset Management , equities trading , and fixed income instruments .
• Technical Familiarity: Awareness of the following client environment technologies: MS SQL , AWS , and .Net .
• Skills: Exceptional critical thinking, communication, and ability to influence business leaders.

Branch Manager is responsible for overseeing all aspects of branch operations, including sales, customer service, and staff management, while ensuring compliance with bank policies and regulations. They drive business growth by identifying opportunities for upselling, cross-selling, and expanding the bank's products and services. They also focus on building and maintaining strong customer relationships, creating a positive and customer-centric environment within the branch.

Here's a more detailed breakdown:

Key Responsibilities:

• Sales and Business Development:
• Driving revenue generation through sales of various banking products and services.
• Identifying and capitalizing on cross-selling and upselling opportunities.
• Acquiring new customers and deepening relationships with existing ones.
• Meeting and exceeding sales targets for liabilities, retail assets, and other banking products.
• Customer Relationship Management:
• Providing excellent customer service and ensuring customer satisfaction.
• Handling customer inquiries and resolving issues effectively.
• Building and maintaining strong relationships with both retail and corporate clients.
• Branch Operations and Management:
• Managing the daily operations of the branch, ensuring smooth and efficient functioning.
• Overseeing staff performance, providing guidance, and conducting performance reviews.
• Ensuring compliance with bank policies, procedures, and regulatory guidelines.
• Managing branch resources, including staff, finances, and physical infrastructure.
• Team Leadership:
• Motivating and inspiring the branch team to achieve business goals.
• Providing coaching and mentorship to branch staff.
• Fostering a positive and collaborative work environment.
• Risk Management and Compliance:
• Ensuring adherence to all relevant banking regulations and internal policies.
• Identifying and mitigating potential risks associated with branch operations.
• Maintaining the safety and security of bank and customer assets.

Skills and Qualifications:

• Strong sales and business development skills.
• Excellent

Nomura Overview:

Nomura is a global financial services group with an integrated network spanning approximately 30 countries and regions. By connecting markets East & West, Nomura services the needs of individuals, institutions, corporates and governments through its three business divisions: Wealth Management, Investment Management, and Wholesale (Global Markets and Investment Banking). Founded in 1925, the firm is built on a tradition of disciplined entrepreneurship, serving clients with creative solutions and considered thought leadership. For further information about Nomura, visit .

Nomura Services, India supports the group’s global businesses. With world-class capabilities in trading support, research, information technology, financial control, operations, risk management and legal support, the firm plays a key role in facilitating the group’s global operations.

At Nomura, creating an inclusive workplace is a priority. Our approach to inclusion encompasses a variety of initiatives, including sensitization campaigns, implementing conducive policies & programs, providing infrastructure support and engaging in community events. Over time, we have made meaningful progress in these areas, and this commitment has been well-recognized across the industry. We are proud recipients of the prestigious Top 10 Employers award by the India Workplace Equality Index (IWEI), IWEI Gold Employer of Choice awards, India CSR Leadership Award 2024 for Holistic Village Development Program and the YUVA Unstoppable Changemaker Awards.

Divisional Overview:

The Risk Management Division encompasses the firm's comprehensive risk framework responsible for determining and managing the overall risk appetite for the firm. The division is responsible for effectively managing the firm's risk-return profile which ensures the efficient deployment of the firm's capital. It is one of the firm's core competencies and is independent of the trading areas and operational areas. The Risk Management Division in India comprises:

• Market Risk Management
• Credit Risk Management
• Model Risk Management
• Operational Risk Management
• Data Integrity Group

Department Overview: Model Risk Management

Within Nomura’s Risk Management division, Model Risk Management (MRM) is responsible for maintaining and executing the firm’s Model Risk Management Framework. With team members based across multiple global locations, MRM operates as a single, integrated function where all members contribute equally to projects. MRM is structured into two key areas: Model Validation and Model Governance. Model Governance manages the Model Risk Framework, Model Inventory, and Model Risk Reporting processes. The team also oversees supporting technology, develops and monitors risk and performance indicators, coordinates regulatory communications, drives cross-functional initiatives, designs policies and procedures, and carries out business management responsibilities for the function. Model Validation ensures the integrity and robustness of models across a wide range of areas, including Risk, Valuation, Algorithmic Trading, Finance, Compliance and Artificial Intelligence among others.

What We Offer:

• We support employee wellbeing by ensuring a sense of purpose and belonging.
• We offer a comprehensive range of wellbeing services which allows employees to get access to the assistance they need at any point in their wellbeing journey.
• Our bespoke benefits support employees and their family’s holistic wellbeing and are inclusive of diverse identities and family structures.

Position Specifications:

Corporate Title: AVP/Senior Associate/Associate

Functional Title: Global Business Manager

Experience: 5 years+

Qualification: Strong University degree

Role & Responsibilities:

The Global Business Manager will play a central role in overseeing global operational activities and supporting the delivery of strategic initiatives within the Model Risk function. This role requires a proactive and solutions-oriented individual who can work across regions, collaborate with senior stakeholders, and manage both strategic projects and day-to-day business operations.

The successful candidate will be highly organised, detail-oriented, and able to challenge and influence senior stakeholders.

Business & Operational Management

• Act as the primary business manager for the Global Model Risk function, ensuring smooth delivery of day-to-day operations and execution of strategic priorities.
• Manage budgets, expenses, invoices, purchase orders, and vendor contracts (including due diligence, service-level reviews, vendor risk management and consultant onboarding).
• Support recruitment and talent processes by liaising with HR on job specifications, interview coordination, and pipeline management.
• Oversee onboarding for new joiners and contractors, ensuring system access, IT setup, and business integration.
• Maintain and update organisational charts and inter-departmental/Legal Entity SLAs, ensuring alignment and audit-readiness.
• Own and regularly update the department’s Business Continuity Plans (BCPs).

Governance & Risk

• Represent Model Risk in internal governance and risk forums (e.g. Risk Working Groups, Operational Risk & Control forums, Information Security/Framework discussions).
• Act as End User Computing (EUC) Coordinator for Model Risk, ensuring compliance with heightened standards, supporting adoption of new tools, and attending working groups.
• Coordinate and maintain the function’s Risk and Control Self-Assessment (RCSA) register, ensuring risks/controls are accurately captured.
• Liaise with Internal Audit (IA) and update systems (e.g., Connected Risk), ensuring timely responses to reviews.
• Support and prepare for internal/external audits, regulatory reviews, and other oversight functions.

Strategic & Project Delivery

• Support the Head of Model Risk Governance and the Head of Model Risk Management in designing, implementing, and optimising the Target Operating Model for Model Risk Management.
• Provide project management support across global initiatives, including resource allocation, milestone tracking, and executive reporting.
• Lead specific departmental initiatives (e.g., clean-up of legacy systems, email groups, confluence, streamlining of reporting obligations, efficiency improvements).
• Support decision-making through preparation of high-quality analysis, reporting, and presentations for senior management, regulators, and forums.
• Coordinate departmental contributions to wider firm initiatives (e.g., budget submissions, planning processes, regulatory requests).

Mind Set

• Strong background in business management, risk management, or financial services operations, preferably within a Model Risk or Risk Management function.
• Excellent communication and influencing skills, with experience engaging senior stakeholders, regulators, and cross-functional teams.
• Analytical mindset with the ability to prepare clear and impactful presentations and recommendations.
• Detail-oriented, proactive, and capable of identifying operational efficiencies and control enhancements.
• Knowledge of model risk processes, governance, or risk frameworks (desirable).
• Familiarity with audit, compliance, and regulatory engagement processes.

Technical

• Strong project management skills with the ability to deliver multiple initiatives simultaneously.
• Experience using Risk Management tools such as model inventory, RCSA etc

We are committed to providing equal opportunities throughout employment including in the recruitment, training and development of employees. We prohibit discrimination in the workplace whether on grounds of gender, marital or domestic partnership status, pregnancy, carer’s responsibilities, sexual orientation, gender identity, gender expression, race, color, national or ethnic origins, religious belief, disability or age.

*Applying for this role does not amount to a job offer or create an obligation on Nomura to provide a job offer. The expression "Nomura" refers to Nomura Services India Private Limited together with its affiliates.

*The benefits are subject to change and will be in accordance with Company’s policies as may be applicable from time to time).