110 Business Analysis jobs in Hyderabad
Lead, IT Business Analysis
Hyderabad, Andhra Pradesh
Warner Bros. Discovery
Posted 2 days ago
Job Viewed
Job Description
**_Welcome to Warner Bros. Discovery. the stuff dreams are made of._**
**Who We Are.**
When we say, "the stuff dreams are made of," we're not just referring to the world of wizards, dragons and superheroes, or even to the wonders of Planet Earth. Behind WBD's vast portfolio of iconic content and beloved brands, are the _storytellers_ bringing our characters to life, the _creators_ bringing them to your living rooms and the _dreamers_ creating what's next.
From brilliant creatives, to technology trailblazers, across the globe, WBD offers career defining opportunities, thoughtfully curated benefits, and the tools to explore and grow into your best selves. Here you are supported, here you are celebrated, here you can thrive.
Your New Role **:**
The Lead, IT Business Analysis will play a pivotal role in the Enterprise Service Management (ESM) function, focusing on analyzing and translating business requirements into ServiceNow-enabled solutions that enhance process effectiveness and service delivery. This role demands a high level of functional expertise , technical understanding, and stakeholder engagement to ensure successful ServiceNow implementations. The role requires strong analytical skills, an understanding of the ServiceNow platform (particularly ITS M ), and experience with ServiceNow's Agile module.
This position will be based in Hyderabad and report into the Enterprise Service Management office. The Lead Business Analyst will collaborate with product managers, developers, QA teams, and process owners to design and deliver fit-for-purpose solutions within the ServiceNow ecosystem. This includes drafting and refining business and technical requirements, performing gap analyses, managing testing activities, supporting go-live readiness, mentoring junior analysts, and driving continuous pro duct improvements.
Your Role Accountabilities:
**REQUIREMENT GATHERING & ANALYSIS**
+ Engage with stakeholders to understand business needs and translate them into clear, actionable ServiceNow requirements.
+ Analyze existing processes and systems to identify areas for automation, optimization, or enhancement within the ServiceNow platform.
+ Use Agile user story mapping techniques to document functional and non-functional requirements in alignment with ServiceNow capabilities.
+ Collaborate with product managers to define minimum viable products (MVPs) and backlog prioritization.
**WORKFLOW DESIGN & IMPROVEMENT**
+ Lead efforts to document and optimize business processes leveraging ITIL and service management best practices.
+ Propose process enhancements based on user feedback, data analysis, and platform capabilities.
+ Facilitate workshops and design sessions with stakeholders to ensure alignment on solution approaches.
+ Ensure that designed processes are scalable, sustainable, and compliant with internal governance and industry standards.
**IMPLEMENTATION & TESTING MANAGEMENT**
+ Support technical teams during development and configuration phases to ensure business requirements are understood and implemented correctly.
+ Coordinate and participate in functional and user acceptance testing (UAT), developing test plans, scripts, and traceability matrices.
+ Validate feature delivery through hands-on testing and coordinate defect resolution activities with developers and QA.
**DOCUMENTATION & TRAINING**
+ Maintain clear and comprehensive documentation of business requirements, process flows, solution designs, and test results.
+ Develop and deliver knowledge content to end users, support teams, and business stakeholders as needed to facilitate adoption.
+ Conduct knowledge transfer sessions with junior analysts, testers, and end users as needed.
**TROUBLESHOOTING & SUPPORT**
+ Act as a SME (Subject Matter Expert) for the implemented solutions post-deployment, offering analysis and resolution of issues.
+ Monitor solution performance and gather feedback for iterative improvement.
+ Lead root cause analysis and recommend preventive actions to avoid recurrence of common issues.
+ Maintain familiarity with platform updates, patch cycles, and roadmap planning to proactively identify potential impacts.
Qualifications & Experiences:
+ 6 + years of experience as a Business Analyst, with at least 3 years focusing on ServiceNow implementations .
+ Proven expertise in ServiceNow ITSM module s and significant exposure to ServiceNow's Agile capabilities .
+ Strong understanding of business analysis methodologies, SDLC, and Agile delivery frameworks.
+ Demonstrated ability to gather, document, and communicate complex business and technical requirements.
+ Experience working in cross-functional, global teams with both business and technical stakeholders.
+ Excellent communication, facilitation, and stakeholder management skills.
+ Bachelor's degree in Information Technology , Computer Science, Business, or related field.
Not Required but P referred E xperience:
+ ServiceNow Certified System Administrator or Certified Business Analyst.
+ ITIL v3 or v4 Foundation Certification (Intermediate level preferred).
+ Background in mentoring or guiding junior analysts.
+ Exposure to enterprise governance, reporting, and performance management practices.
**How We Get Things Done.**
This last bit is probably the most important! Here at WBD, our guiding principles are the core values by which we operate and are central to how we get things done. You can find them at along with some insights from the team on what they mean and how they show up in their day to day. We hope they resonate with you and look forward to discussing them during your interview.
**Championing Inclusion at WBD**
Warner Bros. Discovery embraces the opportunity to build a workforce that reflects a wide array of perspectives, backgrounds and experiences. Being an equal opportunity employer means that we take seriously our responsibility to consider qualified candidates on the basis of merit, regardless of sex, gender identity, ethnicity, age, sexual orientation, religion or belief, marital status, pregnancy, parenthood, disability or any other category protected by law.
If you're a qualified candidate with a disability and you require adjustments or accommodations during the job application and/or recruitment process, please visit our accessibility page ( for instructions to submit your request.
**Who We Are.**
When we say, "the stuff dreams are made of," we're not just referring to the world of wizards, dragons and superheroes, or even to the wonders of Planet Earth. Behind WBD's vast portfolio of iconic content and beloved brands, are the _storytellers_ bringing our characters to life, the _creators_ bringing them to your living rooms and the _dreamers_ creating what's next.
From brilliant creatives, to technology trailblazers, across the globe, WBD offers career defining opportunities, thoughtfully curated benefits, and the tools to explore and grow into your best selves. Here you are supported, here you are celebrated, here you can thrive.
Your New Role **:**
The Lead, IT Business Analysis will play a pivotal role in the Enterprise Service Management (ESM) function, focusing on analyzing and translating business requirements into ServiceNow-enabled solutions that enhance process effectiveness and service delivery. This role demands a high level of functional expertise , technical understanding, and stakeholder engagement to ensure successful ServiceNow implementations. The role requires strong analytical skills, an understanding of the ServiceNow platform (particularly ITS M ), and experience with ServiceNow's Agile module.
This position will be based in Hyderabad and report into the Enterprise Service Management office. The Lead Business Analyst will collaborate with product managers, developers, QA teams, and process owners to design and deliver fit-for-purpose solutions within the ServiceNow ecosystem. This includes drafting and refining business and technical requirements, performing gap analyses, managing testing activities, supporting go-live readiness, mentoring junior analysts, and driving continuous pro duct improvements.
Your Role Accountabilities:
**REQUIREMENT GATHERING & ANALYSIS**
+ Engage with stakeholders to understand business needs and translate them into clear, actionable ServiceNow requirements.
+ Analyze existing processes and systems to identify areas for automation, optimization, or enhancement within the ServiceNow platform.
+ Use Agile user story mapping techniques to document functional and non-functional requirements in alignment with ServiceNow capabilities.
+ Collaborate with product managers to define minimum viable products (MVPs) and backlog prioritization.
**WORKFLOW DESIGN & IMPROVEMENT**
+ Lead efforts to document and optimize business processes leveraging ITIL and service management best practices.
+ Propose process enhancements based on user feedback, data analysis, and platform capabilities.
+ Facilitate workshops and design sessions with stakeholders to ensure alignment on solution approaches.
+ Ensure that designed processes are scalable, sustainable, and compliant with internal governance and industry standards.
**IMPLEMENTATION & TESTING MANAGEMENT**
+ Support technical teams during development and configuration phases to ensure business requirements are understood and implemented correctly.
+ Coordinate and participate in functional and user acceptance testing (UAT), developing test plans, scripts, and traceability matrices.
+ Validate feature delivery through hands-on testing and coordinate defect resolution activities with developers and QA.
**DOCUMENTATION & TRAINING**
+ Maintain clear and comprehensive documentation of business requirements, process flows, solution designs, and test results.
+ Develop and deliver knowledge content to end users, support teams, and business stakeholders as needed to facilitate adoption.
+ Conduct knowledge transfer sessions with junior analysts, testers, and end users as needed.
**TROUBLESHOOTING & SUPPORT**
+ Act as a SME (Subject Matter Expert) for the implemented solutions post-deployment, offering analysis and resolution of issues.
+ Monitor solution performance and gather feedback for iterative improvement.
+ Lead root cause analysis and recommend preventive actions to avoid recurrence of common issues.
+ Maintain familiarity with platform updates, patch cycles, and roadmap planning to proactively identify potential impacts.
Qualifications & Experiences:
+ 6 + years of experience as a Business Analyst, with at least 3 years focusing on ServiceNow implementations .
+ Proven expertise in ServiceNow ITSM module s and significant exposure to ServiceNow's Agile capabilities .
+ Strong understanding of business analysis methodologies, SDLC, and Agile delivery frameworks.
+ Demonstrated ability to gather, document, and communicate complex business and technical requirements.
+ Experience working in cross-functional, global teams with both business and technical stakeholders.
+ Excellent communication, facilitation, and stakeholder management skills.
+ Bachelor's degree in Information Technology , Computer Science, Business, or related field.
Not Required but P referred E xperience:
+ ServiceNow Certified System Administrator or Certified Business Analyst.
+ ITIL v3 or v4 Foundation Certification (Intermediate level preferred).
+ Background in mentoring or guiding junior analysts.
+ Exposure to enterprise governance, reporting, and performance management practices.
**How We Get Things Done.**
This last bit is probably the most important! Here at WBD, our guiding principles are the core values by which we operate and are central to how we get things done. You can find them at along with some insights from the team on what they mean and how they show up in their day to day. We hope they resonate with you and look forward to discussing them during your interview.
**Championing Inclusion at WBD**
Warner Bros. Discovery embraces the opportunity to build a workforce that reflects a wide array of perspectives, backgrounds and experiences. Being an equal opportunity employer means that we take seriously our responsibility to consider qualified candidates on the basis of merit, regardless of sex, gender identity, ethnicity, age, sexual orientation, religion or belief, marital status, pregnancy, parenthood, disability or any other category protected by law.
If you're a qualified candidate with a disability and you require adjustments or accommodations during the job application and/or recruitment process, please visit our accessibility page ( for instructions to submit your request.
This advertiser has chosen not to accept applicants from your region.
0
Head of Business Analysis
Hyderabad, Andhra Pradesh
Ferty9 Fertility Center
Posted 1 day ago
Job Viewed
Job Description
Head – CRM, Business Analytics & Remarketing
Location: Secunderabad / Kukatpally / KPHB, Hyderabad
Reports To: Executive Vice President & Head – Sales and Marketing
Industry: Healthcare / Fertility / Gynaecology
Experience: 5+ years (Healthcare or Service Industry preferred, not mandatory)
Compensation: ₹12 – 17 LPA (based on relevant experience & capability)
Designation: AGM / Senior Manager (depending on experience & capability)
Position Summary
We are seeking a seasoned and purpose-driven Head – CRM, Business Analytics & Remarketing to design and execute funnel automations across Marketing, Sales/Contact Centre, and Operations. This leadership role involves building strategic automations to enhance CRM functionalities for customer acquisition, retention, and brand experience . You will collaborate directly with business, sales, and marketing leaders and take full ownership of outcomes.
Position Overview
The ideal candidate will be a skilled and detail-oriented professional with advanced expertise in SQL, MS Excel (Macros, VBA), and Power BI . You will have proven experience in remarketing, funnel optimization, and digital performance analytics , while leading a small team of analysts.
The role will also oversee systems integration across multiple databases — CRM, HIMS, and Medical Information — to provide seamless accessibility and visibility of Customer Lifetime Value for leadership.
Key Responsibilities
- Analyze and optimize digital marketing funnels by identifying drop-offs, conversion bottlenecks, and user behavior trends.
- Develop SQL queries for data extraction, transformation, and reporting from multiple marketing and sales databases.
- Leverage advanced Excel (Macros, VBA, PivotTables, data models) for efficient reporting and large dataset management.
- Design and automate dashboards/reports to track funnel metrics, campaign performance, and audience segmentation.
- Collaborate with marketing, CRM engineers, and HIMS engineers to define KPIs, integration workflows, and campaign measurement.
- Support remarketing strategies by analyzing audience behavior and engagement across platforms (Google Ads, Meta, CRM tools).
- Deliver actionable insights to improve targeting, personalization, and re-engagement tactics.
- Drive process improvements by automating workflows and optimizing reporting systems.
- Lead and mentor a team of 2 analysts, building in-house data and reporting capabilities.
Qualifications
Required
- Bachelor’s degree in data Analytics, Marketing, Business Intelligence, Information Systems, or related field.
- 5+ years of professional experience in data analytics, with focus on digital marketing & CRM analytics .
- Expert-level proficiency in Microsoft Excel (advanced formulas, Macros, VBA).
- Strong SQL skills for querying, data management, and complex dataset handling.
- Proven experience in remarketing performance analysis and managing digital funnels across paid media, CRM, and owned channels.
- Ability to translate complex data into clear, actionable insights for non-technical stakeholders.
- Strong understanding of systems integration workflows across CRM, HIMS, and related IT systems.
Preferred
- Expertise in BI tools: Power BI, Tableau, VBA, SQL .
- Experience in creating BRDs (Business Requirement Documents) for CRM/marketing automation.
- Familiarity with customer lifecycle metrics and multi-touch attribution models.
- Basic knowledge of scripting in Python or R .
Why Join Us?
This role offers an opportunity to play a critical part in shaping the digital growth journey of one of India’s leading healthcare brands. You will lead CRM innovation, analytics, and remarketing strategies that directly impact customer acquisition, retention, and brand trust in a highly sensitive and fast-growing sector.
This advertiser has chosen not to accept applicants from your region.
1
Head of Business Analysis
Hyderabad, Andhra Pradesh
Ferty9 Fertility Center
Posted today
Job Viewed
Job Description
Head – CRM, Business Analytics & Remarketing
Location: Secunderabad / Kukatpally / KPHB, Hyderabad
Reports To: Executive Vice President & Head – Sales and Marketing
Industry: Healthcare / Fertility / Gynaecology
Experience: 5+ years (Healthcare or Service Industry preferred, not mandatory)
Compensation: ₹12 – 17 LPA (based on relevant experience & capability)
Designation: AGM / Senior Manager (depending on experience & capability)
Position Summary
We are seeking a seasoned and purpose-driven Head – CRM, Business Analytics & Remarketing to design and execute funnel automations across Marketing, Sales/Contact Centre, and Operations. This leadership role involves building strategic automations to enhance CRM functionalities for customer acquisition, retention, and brand experience. You will collaborate directly with business, sales, and marketing leaders and take full ownership of outcomes.
Position Overview
The ideal candidate will be a skilled and detail-oriented professional with advanced expertise in SQL, MS Excel (Macros, VBA), and Power BI. You will have proven experience in remarketing, funnel optimization, and digital performance analytics, while leading a small team of analysts.
The role will also oversee systems integration across multiple databases — CRM, HIMS, and Medical Information — to provide seamless accessibility and visibility of Customer Lifetime Value for leadership.
Key Responsibilities
- Analyze and optimize digital marketing funnels by identifying drop-offs, conversion bottlenecks, and user behavior trends.
- Develop SQL queries for data extraction, transformation, and reporting from multiple marketing and sales databases.
- Leverage advanced Excel (Macros, VBA, PivotTables, data models) for efficient reporting and large dataset management.
- Design and automate dashboards/reports to track funnel metrics, campaign performance, and audience segmentation.
- Collaborate with marketing, CRM engineers, and HIMS engineers to define KPIs, integration workflows, and campaign measurement.
- Support remarketing strategies by analyzing audience behavior and engagement across platforms (Google Ads, Meta, CRM tools).
- Deliver actionable insights to improve targeting, personalization, and re-engagement tactics.
- Drive process improvements by automating workflows and optimizing reporting systems.
- Lead and mentor a team of 2 analysts, building in-house data and reporting capabilities.
Qualifications
Required
- Bachelor’s degree in data Analytics, Marketing, Business Intelligence, Information Systems, or related field.
- 5+ years of professional experience in data analytics, with focus on digital marketing & CRM analytics.
- Expert-level proficiency in Microsoft Excel (advanced formulas, Macros, VBA).
- Strong SQL skills for querying, data management, and complex dataset handling.
- Proven experience in remarketing performance analysis and managing digital funnels across paid media, CRM, and owned channels.
- Ability to translate complex data into clear, actionable insights for non-technical stakeholders.
- Strong understanding of systems integration workflows across CRM, HIMS, and related IT systems.
Preferred
- Expertise in BI tools: Power BI, Tableau, VBA, SQL.
- Experience in creating BRDs (Business Requirement Documents) for CRM/marketing automation.
- Familiarity with customer lifecycle metrics and multi-touch attribution models.
- Basic knowledge of scripting in Python or R.
Why Join Us?
This role offers an opportunity to play a critical part in shaping the digital growth journey of one of India’s leading healthcare brands. You will lead CRM innovation, analytics, and remarketing strategies that directly impact customer acquisition, retention, and brand trust in a highly sensitive and fast-growing sector.
Location: Secunderabad / Kukatpally / KPHB, Hyderabad
Reports To: Executive Vice President & Head – Sales and Marketing
Industry: Healthcare / Fertility / Gynaecology
Experience: 5+ years (Healthcare or Service Industry preferred, not mandatory)
Compensation: ₹12 – 17 LPA (based on relevant experience & capability)
Designation: AGM / Senior Manager (depending on experience & capability)
Position Summary
We are seeking a seasoned and purpose-driven Head – CRM, Business Analytics & Remarketing to design and execute funnel automations across Marketing, Sales/Contact Centre, and Operations. This leadership role involves building strategic automations to enhance CRM functionalities for customer acquisition, retention, and brand experience. You will collaborate directly with business, sales, and marketing leaders and take full ownership of outcomes.
Position Overview
The ideal candidate will be a skilled and detail-oriented professional with advanced expertise in SQL, MS Excel (Macros, VBA), and Power BI. You will have proven experience in remarketing, funnel optimization, and digital performance analytics, while leading a small team of analysts.
The role will also oversee systems integration across multiple databases — CRM, HIMS, and Medical Information — to provide seamless accessibility and visibility of Customer Lifetime Value for leadership.
Key Responsibilities
- Analyze and optimize digital marketing funnels by identifying drop-offs, conversion bottlenecks, and user behavior trends.
- Develop SQL queries for data extraction, transformation, and reporting from multiple marketing and sales databases.
- Leverage advanced Excel (Macros, VBA, PivotTables, data models) for efficient reporting and large dataset management.
- Design and automate dashboards/reports to track funnel metrics, campaign performance, and audience segmentation.
- Collaborate with marketing, CRM engineers, and HIMS engineers to define KPIs, integration workflows, and campaign measurement.
- Support remarketing strategies by analyzing audience behavior and engagement across platforms (Google Ads, Meta, CRM tools).
- Deliver actionable insights to improve targeting, personalization, and re-engagement tactics.
- Drive process improvements by automating workflows and optimizing reporting systems.
- Lead and mentor a team of 2 analysts, building in-house data and reporting capabilities.
Qualifications
Required
- Bachelor’s degree in data Analytics, Marketing, Business Intelligence, Information Systems, or related field.
- 5+ years of professional experience in data analytics, with focus on digital marketing & CRM analytics.
- Expert-level proficiency in Microsoft Excel (advanced formulas, Macros, VBA).
- Strong SQL skills for querying, data management, and complex dataset handling.
- Proven experience in remarketing performance analysis and managing digital funnels across paid media, CRM, and owned channels.
- Ability to translate complex data into clear, actionable insights for non-technical stakeholders.
- Strong understanding of systems integration workflows across CRM, HIMS, and related IT systems.
Preferred
- Expertise in BI tools: Power BI, Tableau, VBA, SQL.
- Experience in creating BRDs (Business Requirement Documents) for CRM/marketing automation.
- Familiarity with customer lifecycle metrics and multi-touch attribution models.
- Basic knowledge of scripting in Python or R.
Why Join Us?
This role offers an opportunity to play a critical part in shaping the digital growth journey of one of India’s leading healthcare brands. You will lead CRM innovation, analytics, and remarketing strategies that directly impact customer acquisition, retention, and brand trust in a highly sensitive and fast-growing sector.
This advertiser has chosen not to accept applicants from your region.
2
Head of Business Analysis
Hyderabad, Andhra Pradesh
Ferty9 Fertility Center
Posted 3 days ago
Job Viewed
Job Description
Head – CRM, Business Analytics & Remarketing
Location: Secunderabad / Kukatpally / KPHB, Hyderabad
Reports To: Executive Vice President & Head – Sales and Marketing
Industry: Healthcare / Fertility / Gynaecology
Experience: 5+ years (Healthcare or Service Industry preferred, not mandatory)
Compensation: ₹12 – 17 LPA (based on relevant experience & capability)
Designation: AGM / Senior Manager (depending on experience & capability)
Position Summary
We are seeking a seasoned and purpose-driven Head – CRM, Business Analytics & Remarketing to design and execute funnel automations across Marketing, Sales/Contact Centre, and Operations. This leadership role involves building strategic automations to enhance CRM functionalities for customer acquisition, retention, and brand experience . You will collaborate directly with business, sales, and marketing leaders and take full ownership of outcomes.
Position Overview
The ideal candidate will be a skilled and detail-oriented professional with advanced expertise in SQL, MS Excel (Macros, VBA), and Power BI . You will have proven experience in remarketing, funnel optimization, and digital performance analytics , while leading a small team of analysts.
The role will also oversee systems integration across multiple databases — CRM, HIMS, and Medical Information — to provide seamless accessibility and visibility of Customer Lifetime Value for leadership.
Key Responsibilities
- Analyze and optimize digital marketing funnels by identifying drop-offs, conversion bottlenecks, and user behavior trends.
- Develop SQL queries for data extraction, transformation, and reporting from multiple marketing and sales databases.
- Leverage advanced Excel (Macros, VBA, PivotTables, data models) for efficient reporting and large dataset management.
- Design and automate dashboards/reports to track funnel metrics, campaign performance, and audience segmentation.
- Collaborate with marketing, CRM engineers, and HIMS engineers to define KPIs, integration workflows, and campaign measurement.
- Support remarketing strategies by analyzing audience behavior and engagement across platforms (Google Ads, Meta, CRM tools).
- Deliver actionable insights to improve targeting, personalization, and re-engagement tactics.
- Drive process improvements by automating workflows and optimizing reporting systems.
- Lead and mentor a team of 2 analysts, building in-house data and reporting capabilities.
Qualifications
Required
- Bachelor’s degree in data Analytics, Marketing, Business Intelligence, Information Systems, or related field.
- 5+ years of professional experience in data analytics, with focus on digital marketing & CRM analytics .
- Expert-level proficiency in Microsoft Excel (advanced formulas, Macros, VBA).
- Strong SQL skills for querying, data management, and complex dataset handling.
- Proven experience in remarketing performance analysis and managing digital funnels across paid media, CRM, and owned channels.
- Ability to translate complex data into clear, actionable insights for non-technical stakeholders.
- Strong understanding of systems integration workflows across CRM, HIMS, and related IT systems.
Preferred
- Expertise in BI tools: Power BI, Tableau, VBA, SQL .
- Experience in creating BRDs (Business Requirement Documents) for CRM/marketing automation.
- Familiarity with customer lifecycle metrics and multi-touch attribution models.
- Basic knowledge of scripting in Python or R .
Why Join Us?
This role offers an opportunity to play a critical part in shaping the digital growth journey of one of India’s leading healthcare brands. You will lead CRM innovation, analytics, and remarketing strategies that directly impact customer acquisition, retention, and brand trust in a highly sensitive and fast-growing sector.
This advertiser has chosen not to accept applicants from your region.
3
Head Of Business Analysis
Hyderabad, Andhra Pradesh
Ferty9 Fertility Center
Posted today
Job Viewed
Job Description
Head – CRM, Business Analytics & Remarketing
Location: Secunderabad / Kukatpally / KPHB, Hyderabad
Reports To: Executive Vice President & Head – Sales and Marketing
Industry: Healthcare / Fertility / Gynaecology
Experience: 5+ years (Healthcare or Service Industry preferred, not mandatory)
Compensation: ₹12 – 17 LPA (based on relevant experience & capability)
Designation: AGM / Senior Manager (depending on experience & capability)
Position Summary
We are seeking a seasoned and purpose-driven Head – CRM, Business Analytics & Remarketing to design and execute funnel automations across Marketing, Sales/Contact Centre, and Operations. This leadership role involves building strategic automations to enhance CRM functionalities for customer acquisition, retention, and brand experience . You will collaborate directly with business, sales, and marketing leaders and take full ownership of outcomes.
Position Overview
The ideal candidate will be a skilled and detail-oriented professional with advanced expertise in SQL, MS Excel (Macros, VBA), and Power BI . You will have proven experience in remarketing, funnel optimization, and digital performance analytics , while leading a small team of analysts.
The role will also oversee systems integration across multiple databases — CRM, HIMS, and Medical Information — to provide seamless accessibility and visibility of Customer Lifetime Value for leadership.
Key Responsibilities
- Analyze and optimize digital marketing funnels by identifying drop-offs, conversion bottlenecks, and user behavior trends.
- Develop SQL queries for data extraction, transformation, and reporting from multiple marketing and sales databases.
- Leverage advanced Excel (Macros, VBA, PivotTables, data models) for efficient reporting and large dataset management.
- Design and automate dashboards/reports to track funnel metrics, campaign performance, and audience segmentation.
- Collaborate with marketing, CRM engineers, and HIMS engineers to define KPIs, integration workflows, and campaign measurement.
- Support remarketing strategies by analyzing audience behavior and engagement across platforms (Google Ads, Meta, CRM tools).
- Deliver actionable insights to improve targeting, personalization, and re-engagement tactics.
- Drive process improvements by automating workflows and optimizing reporting systems.
- Lead and mentor a team of 2 analysts, building in-house data and reporting capabilities.
Qualifications
Required
- Bachelor’s degree in data Analytics, Marketing, Business Intelligence, Information Systems, or related field.
- 5+ years of professional experience in data analytics, with focus on digital marketing & CRM analytics .
- Expert-level proficiency in Microsoft Excel (advanced formulas, Macros, VBA).
- Strong SQL skills for querying, data management, and complex dataset handling.
- Proven experience in remarketing performance analysis and managing digital funnels across paid media, CRM, and owned channels.
- Ability to translate complex data into clear, actionable insights for non-technical stakeholders.
- Strong understanding of systems integration workflows across CRM, HIMS, and related IT systems.
Preferred
- Expertise in BI tools: Power BI, Tableau, VBA, SQL .
- Experience in creating BRDs (Business Requirement Documents) for CRM/marketing automation.
- Familiarity with customer lifecycle metrics and multi-touch attribution models.
- Basic knowledge of scripting in Python or R .
Why Join Us?
This role offers an opportunity to play a critical part in shaping the digital growth journey of one of India’s leading healthcare brands. You will lead CRM innovation, analytics, and remarketing strategies that directly impact customer acquisition, retention, and brand trust in a highly sensitive and fast-growing sector.
This advertiser has chosen not to accept applicants from your region.
4
HIH - Business Analysis Lead Analyst
Hyderabad, Andhra Pradesh
The Cigna Group
Posted 2 days ago
Job Viewed
Job Description
**Business Analysis** **Lead Analyst** **- HIH - Evernorth**
P
**Position Overview**
The job profile for this position is Business Analysis Associate Advisor known also as a Systems Analyst (SA)
The Business Analysis Associate Advisor will analyze Epics/Feature/business requirements to define functional solutions to address complex business needs. Projects are often technically difficult, requiring innovative and creative solutions and frequently involve multiple platforms, software, hardware, technologies and tools. SAs will be responsible for breaking down this work, leading collaborative discussions with key business and system partners, and helping to define/deliver the overall solution.
**Responsibilities**
+ Identify business functions within business and system processes (existing and new), that can be defined and developed as integration solutions
+ Out of the discovery and analysis process, the SA will help to define Agile Features and user stories as we work to document functional requirements and prepare the associated artifacts necessary to build integrated solutions.
+ The scrum team will use these artifacts as "blue prints" for the development, testing and delivering the solution to production
+ Comprehend and provide analysis, requirement solicitation, architecture and design support for scrum team(s)
+ Prepares detailed business, system, functional, and non-functional requirements documentation that development teams will use to plan, develop, test, and implement application/system functionality.
+ Coordinates activities with other technology and business organizations to ensure successful development and implementation of assigned work
+ Direct the team in troubleshooting and problem resolution
+ Ensure engineering solutions align with the Technology strategy and that they support the application's requirements
+ Identify and drive process improvement opportunities
**Qualifications**
+ Bachelor's or master's degree in computer science, Engineering, or related field.
+ Certification in Product Ownership or Agile methodologies (e.g., CSPO, SAFe PO/PM).
+ 5 - 8 years of experience in technical project delivery
**Required Skills:**
+ Aptitude for gaining deep knowledge of industry and business, and proactively using this knowledge to deliver meaningful results.
+ **Experience in the healthcare industry, with understanding of regulatory and compliance requirements.**
+ Experience working with Open-source technologies **(Full Stack-.Net, Python, SQL, Angular, Node JS and Java Script)** .
+ Familiarity with DevOps practices and CI/CD pipelines.
+ Experience with an onshore/offshore model.
+ Excellent oral and written communication skills
+ Strong interpersonal/relationship management skills
+ Strong time and project management skills
+ Adept problem-solving, influencing and critical-thinking skills
+ Ability to execute with limited information and ambiguity
+ Strong requirements elicitation, gathering, and documentation skills, at business, functional, and technical levels.
+ Technical acumen with the ability to translate business needs into technical language and vice versa.
+ Familiarity with modern delivery practices such as continuous integration, behavior/test driven development, and specification by example
+ Ability to develop productive working relationships with both technical and non-technical partners
+ Excellence in analysis including Data Models, Data analysis, and Data Mapping
+ General intrinsic curiosity as it relates to technical solutions
+ Experience in Agile tools (JIRA), collaboration tools (Confluence, SharePoint), Visio, ticketing systems (ServiceNow)
+ Experience with Agile development; Agile certification is a plus (i.e. SAFe Product Manager / Product Owner)
+ Experience in API Standards, Microservices Architecture and Cloud capabilities
+ Experience in RESTful APIs and SOAP services and message formats such as JSON and XML
**Location & Hours of Work**
+ (Specify whether the position is remote, hybrid, in-office and where the role is located as well as the required hours of work)
**Equal Opportunity Statement**
+ _Evernorth is an Equal Opportunity Employer actively encouraging and supporting organization-wide involvement of staff in diversity, equity, and inclusion efforts to educate, inform and advance both internal practices and external work with diverse client populations._
**About Evernorth Health Services**
Evernorth Health Services, a division of The Cigna Group, creates pharmacy, care and benefit solutions to improve health and increase vitality. We relentlessly innovate to make the prediction, prevention and treatment of illness and disease more accessible to millions of people. Join us in driving growth and improving lives.
P
**Position Overview**
The job profile for this position is Business Analysis Associate Advisor known also as a Systems Analyst (SA)
The Business Analysis Associate Advisor will analyze Epics/Feature/business requirements to define functional solutions to address complex business needs. Projects are often technically difficult, requiring innovative and creative solutions and frequently involve multiple platforms, software, hardware, technologies and tools. SAs will be responsible for breaking down this work, leading collaborative discussions with key business and system partners, and helping to define/deliver the overall solution.
**Responsibilities**
+ Identify business functions within business and system processes (existing and new), that can be defined and developed as integration solutions
+ Out of the discovery and analysis process, the SA will help to define Agile Features and user stories as we work to document functional requirements and prepare the associated artifacts necessary to build integrated solutions.
+ The scrum team will use these artifacts as "blue prints" for the development, testing and delivering the solution to production
+ Comprehend and provide analysis, requirement solicitation, architecture and design support for scrum team(s)
+ Prepares detailed business, system, functional, and non-functional requirements documentation that development teams will use to plan, develop, test, and implement application/system functionality.
+ Coordinates activities with other technology and business organizations to ensure successful development and implementation of assigned work
+ Direct the team in troubleshooting and problem resolution
+ Ensure engineering solutions align with the Technology strategy and that they support the application's requirements
+ Identify and drive process improvement opportunities
**Qualifications**
+ Bachelor's or master's degree in computer science, Engineering, or related field.
+ Certification in Product Ownership or Agile methodologies (e.g., CSPO, SAFe PO/PM).
+ 5 - 8 years of experience in technical project delivery
**Required Skills:**
+ Aptitude for gaining deep knowledge of industry and business, and proactively using this knowledge to deliver meaningful results.
+ **Experience in the healthcare industry, with understanding of regulatory and compliance requirements.**
+ Experience working with Open-source technologies **(Full Stack-.Net, Python, SQL, Angular, Node JS and Java Script)** .
+ Familiarity with DevOps practices and CI/CD pipelines.
+ Experience with an onshore/offshore model.
+ Excellent oral and written communication skills
+ Strong interpersonal/relationship management skills
+ Strong time and project management skills
+ Adept problem-solving, influencing and critical-thinking skills
+ Ability to execute with limited information and ambiguity
+ Strong requirements elicitation, gathering, and documentation skills, at business, functional, and technical levels.
+ Technical acumen with the ability to translate business needs into technical language and vice versa.
+ Familiarity with modern delivery practices such as continuous integration, behavior/test driven development, and specification by example
+ Ability to develop productive working relationships with both technical and non-technical partners
+ Excellence in analysis including Data Models, Data analysis, and Data Mapping
+ General intrinsic curiosity as it relates to technical solutions
+ Experience in Agile tools (JIRA), collaboration tools (Confluence, SharePoint), Visio, ticketing systems (ServiceNow)
+ Experience with Agile development; Agile certification is a plus (i.e. SAFe Product Manager / Product Owner)
+ Experience in API Standards, Microservices Architecture and Cloud capabilities
+ Experience in RESTful APIs and SOAP services and message formats such as JSON and XML
**Location & Hours of Work**
+ (Specify whether the position is remote, hybrid, in-office and where the role is located as well as the required hours of work)
**Equal Opportunity Statement**
+ _Evernorth is an Equal Opportunity Employer actively encouraging and supporting organization-wide involvement of staff in diversity, equity, and inclusion efforts to educate, inform and advance both internal practices and external work with diverse client populations._
**About Evernorth Health Services**
Evernorth Health Services, a division of The Cigna Group, creates pharmacy, care and benefit solutions to improve health and increase vitality. We relentlessly innovate to make the prediction, prevention and treatment of illness and disease more accessible to millions of people. Join us in driving growth and improving lives.
This advertiser has chosen not to accept applicants from your region.
5
HIH - Business Analysis Associate Advisor
Hyderabad, Andhra Pradesh
The Cigna Group
Posted 2 days ago
Job Viewed
Job Description
**Business Analysis Associate Adv** **isor** **- HIH - Evernorth**
**Position Overview**
A Business Analysis Associate Advisor acts as the bridge between business stakeholders and development teams, ensuring that technical solutions align with business goals. Unlike traditional Product Owners, BA(TPOs) possess deeper technical knowledge, enabling them to make informed decisions about architecture, integrations, and system capabilities.
**Responsibilities**
+ Define and communicate the product vision and strategy in alignment with business goals.
+ Collaborate with stakeholders to gather and prioritize product requirements.
+ Translate business requirements into technical specifications for development teams.
+ Manage and maintain the product backlog, ensuring clarity and prioritization.
+ Work closely with cross-functional teams including developers, designers, and QA.
+ Lead sprint planning, reviews, and retrospectives to ensure agile delivery.
+ Monitor product performance and user feedback to drive continuous improvement.
+ Ensure timely delivery of product features and enhancements.
+ Contributes to peer reviews by enforcing coding standards and modeling at the design/lower level
+ Contributes to (supports) Unit and System (functional) test planning, data setup, and execution.
+ Contributes to the solution for testing issues.
+ Contributes to solving post-delivery production issues.
+ Responsible for working with the scrum teams to solve production issues.
**Preferred Qualifications**
+ Bachelor's or Master's degree in computer science, Engineering, or related field.
+ Certification in Product Ownership or Agile methodologies (e.g., CSPO, SAFe PO/PM).
+ 8 - 11 years of experience in technical project delivery
**Required skills and Tools: **
+ Experience in the healthcare industry, with understanding of regulatory and compliance requirements.
+ Experience working with Mainframe systems like COBOL, JCL, DB2, VSAM, IMS DB/DC.
+ Familiarity with DevOps practices and CI/CD pipelines.
+ Experience with an onshore/offshore model.
+ Aptitude for gaining deep knowledge of industry and business, and proactively using this knowledge to deliver meaningful results
+ Excellent oral and written communication skills
+ Strong interpersonal/relationship management skills
+ Strong time and project management skills
+ Adept problem-solving, influencing and critical-thinking skills
+ Ability to execute with limited information and ambiguity
+ Strong requirements elicitation, gathering, and documentation skills, at business, functional, and technical levels.
+ Technical acumen with the ability to translate business needs into technical language and vice versa.
+ Familiarity with modern delivery practices such as continuous integration, behavior/test driven development, and specification by example
+ Ability to develop productive working relationships with both technical and non-technical partners
+ Excellence in analysis including Data Models, Data analysis, and Data Mapping
+ General intrinsic curiosity as it relates to technical solutions
+ Experience in Agile tools (JIRA), collaboration tools (Confluence, SharePoint), Visio, ticketing systems (ServiceNow)
+ Experience with Agile development; Agile certification is a plus (i.e. SAFe Product Manager / Product Owner)
+ Experience in API Standards, Microservices Architecture and Cloud capabilities
+ Experience in RESTful APIs and SOAP services and message formats such as JSON and XML
**Location & Hours of Work**
+ (Specify whether the position is remote, hybrid, in-office and where the role is located as well as the required hours of work)
**Equal Opportunity Statement**
+ _Evernorth is an Equal Opportunity Employer actively encouraging and supporting organization-wide involvement of staff in diversity, equity, and inclusion efforts to educate, inform and advance both internal practices and external work with diverse client populations._
**About Evernorth Health Services**
Evernorth Health Services, a division of The Cigna Group, creates pharmacy, care and benefit solutions to improve health and increase vitality. We relentlessly innovate to make the prediction, prevention and treatment of illness and disease more accessible to millions of people. Join us in driving growth and improving lives.
**Position Overview**
A Business Analysis Associate Advisor acts as the bridge between business stakeholders and development teams, ensuring that technical solutions align with business goals. Unlike traditional Product Owners, BA(TPOs) possess deeper technical knowledge, enabling them to make informed decisions about architecture, integrations, and system capabilities.
**Responsibilities**
+ Define and communicate the product vision and strategy in alignment with business goals.
+ Collaborate with stakeholders to gather and prioritize product requirements.
+ Translate business requirements into technical specifications for development teams.
+ Manage and maintain the product backlog, ensuring clarity and prioritization.
+ Work closely with cross-functional teams including developers, designers, and QA.
+ Lead sprint planning, reviews, and retrospectives to ensure agile delivery.
+ Monitor product performance and user feedback to drive continuous improvement.
+ Ensure timely delivery of product features and enhancements.
+ Contributes to peer reviews by enforcing coding standards and modeling at the design/lower level
+ Contributes to (supports) Unit and System (functional) test planning, data setup, and execution.
+ Contributes to the solution for testing issues.
+ Contributes to solving post-delivery production issues.
+ Responsible for working with the scrum teams to solve production issues.
**Preferred Qualifications**
+ Bachelor's or Master's degree in computer science, Engineering, or related field.
+ Certification in Product Ownership or Agile methodologies (e.g., CSPO, SAFe PO/PM).
+ 8 - 11 years of experience in technical project delivery
**Required skills and Tools: **
+ Experience in the healthcare industry, with understanding of regulatory and compliance requirements.
+ Experience working with Mainframe systems like COBOL, JCL, DB2, VSAM, IMS DB/DC.
+ Familiarity with DevOps practices and CI/CD pipelines.
+ Experience with an onshore/offshore model.
+ Aptitude for gaining deep knowledge of industry and business, and proactively using this knowledge to deliver meaningful results
+ Excellent oral and written communication skills
+ Strong interpersonal/relationship management skills
+ Strong time and project management skills
+ Adept problem-solving, influencing and critical-thinking skills
+ Ability to execute with limited information and ambiguity
+ Strong requirements elicitation, gathering, and documentation skills, at business, functional, and technical levels.
+ Technical acumen with the ability to translate business needs into technical language and vice versa.
+ Familiarity with modern delivery practices such as continuous integration, behavior/test driven development, and specification by example
+ Ability to develop productive working relationships with both technical and non-technical partners
+ Excellence in analysis including Data Models, Data analysis, and Data Mapping
+ General intrinsic curiosity as it relates to technical solutions
+ Experience in Agile tools (JIRA), collaboration tools (Confluence, SharePoint), Visio, ticketing systems (ServiceNow)
+ Experience with Agile development; Agile certification is a plus (i.e. SAFe Product Manager / Product Owner)
+ Experience in API Standards, Microservices Architecture and Cloud capabilities
+ Experience in RESTful APIs and SOAP services and message formats such as JSON and XML
**Location & Hours of Work**
+ (Specify whether the position is remote, hybrid, in-office and where the role is located as well as the required hours of work)
**Equal Opportunity Statement**
+ _Evernorth is an Equal Opportunity Employer actively encouraging and supporting organization-wide involvement of staff in diversity, equity, and inclusion efforts to educate, inform and advance both internal practices and external work with diverse client populations._
**About Evernorth Health Services**
Evernorth Health Services, a division of The Cigna Group, creates pharmacy, care and benefit solutions to improve health and increase vitality. We relentlessly innovate to make the prediction, prevention and treatment of illness and disease more accessible to millions of people. Join us in driving growth and improving lives.
This advertiser has chosen not to accept applicants from your region.
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6
Business Analysis Senior Analyst - HIH - Evernorth
Hyderabad, Andhra Pradesh
The Cigna Group
Posted 2 days ago
Job Viewed
Job Description
**Business Analysis Senior Analyst - HIH - Evernorth**
**This position will:**
+ Participate in the full lifecycle of Application Management, including system enhancements, support, and maintenance, in adherence to service level agreements
+ Work on incident management activities like incident logging, triage, tracking, and resolution on a severity basis, and problem management activities of root cause analysis and error handling
+ Excellent analytical and communication skills
+ Work independently and as part of a team with colleagues at all levels
+ Prioritize tasks, proactively raise concerns/questions where appropriate for priority or engagement conflict resolution
+ Must be self-directed and able to manage competing priorities and proactively communicate when conflicts arise
+ Interact with business stakeholders regularly through meetings, video/teleconferences, and email to understand business processes and business problems
+ Identify best practices and implement them in engagements
**Responsibilities:**
+ Create user stories to document requirements
+ Review existing user stories to understand requirements and technical architecture documentation for solution
+ Support integrations leveraging point-to-point interfaces, Web Services (REST / SOAP), file-based transfers, etc.
+ Configure less complex components of the ServiceNow HRSD solution to meet identified business requirements, process guides, and user stories
+ Provide configuration options to meet specific requirements identifying respective pros and cons for each option
+ Ensure that ServiceNow standard practices are utilized for all configurations and customizations
+ Provide insight and expertise into the ServiceNow HRSD configurations and custom application development
**Qualifications:**
+ Responsible for unit testing and end-to-end testing of the fix-related defects and/or enhancements through final deployment across sub-production and production environments
**Education:**
+ Bachelor's degree in Software Engineering, Information Systems, Business, or equivalent
**Experience:**
+ Minimum of 2 years of ServiceNow implementation experience in large complex environments is required, preferably with ServiceNow HRSD
**Required Qualifications:**
+ Experience with designing and developing ServiceNow workflows
+ Foundational ServiceNow technical skills - UI Policies, UI Macros, UI Pages, Client Scripts, Script Includes, Business Rules, Performance Analytics, Reporting & Dashboards, email notification, ACL's, Import Sets, Transform Maps, and Update sets
+ Good understanding of ServiceNow architecture and best practices
+ Knowledge and experience with JavaScript, JSON, REST, and SOAP
+ Knowledge and experience with HR Service Delivery tools and third-party HR applications such as Workday, SAP/SuccessFactors, and Oracle, etc. using Webservices APIs (REST/SOAP)
+ Knowledge and support of ServiceNow upgrade process
+ Proficient in Agile development and all phases of the Application Development Lifecycle
+ Experience with software development support tools (e.g. Jira, Rally, etc.)Certified ServiceNow System Administrator (CSA)
**Preferred Qualifications:**
+ ServiceNow Certified Implementation Specialist (any one or more areas, e.g., ITSM, HRSD, CSM, etc.)ITIL and DevOps experience and certification
+ Master's degree - MBA / MCA / Master's in Software Engineering
**Equal Opportunity Statement:**
_Evernorth is an Equal Opportunity Employer actively encouraging and supporting organization-wide involvement of staff in diversity, equity, and inclusion efforts to educate, inform and advance both internal practices and external work with diverse client populations._
**About Evernorth Health Services**
Evernorth Health Services, a division of The Cigna Group, creates pharmacy, care and benefit solutions to improve health and increase vitality. We relentlessly innovate to make the prediction, prevention and treatment of illness and disease more accessible to millions of people. Join us in driving growth and improving lives.
**This position will:**
+ Participate in the full lifecycle of Application Management, including system enhancements, support, and maintenance, in adherence to service level agreements
+ Work on incident management activities like incident logging, triage, tracking, and resolution on a severity basis, and problem management activities of root cause analysis and error handling
+ Excellent analytical and communication skills
+ Work independently and as part of a team with colleagues at all levels
+ Prioritize tasks, proactively raise concerns/questions where appropriate for priority or engagement conflict resolution
+ Must be self-directed and able to manage competing priorities and proactively communicate when conflicts arise
+ Interact with business stakeholders regularly through meetings, video/teleconferences, and email to understand business processes and business problems
+ Identify best practices and implement them in engagements
**Responsibilities:**
+ Create user stories to document requirements
+ Review existing user stories to understand requirements and technical architecture documentation for solution
+ Support integrations leveraging point-to-point interfaces, Web Services (REST / SOAP), file-based transfers, etc.
+ Configure less complex components of the ServiceNow HRSD solution to meet identified business requirements, process guides, and user stories
+ Provide configuration options to meet specific requirements identifying respective pros and cons for each option
+ Ensure that ServiceNow standard practices are utilized for all configurations and customizations
+ Provide insight and expertise into the ServiceNow HRSD configurations and custom application development
**Qualifications:**
+ Responsible for unit testing and end-to-end testing of the fix-related defects and/or enhancements through final deployment across sub-production and production environments
**Education:**
+ Bachelor's degree in Software Engineering, Information Systems, Business, or equivalent
**Experience:**
+ Minimum of 2 years of ServiceNow implementation experience in large complex environments is required, preferably with ServiceNow HRSD
**Required Qualifications:**
+ Experience with designing and developing ServiceNow workflows
+ Foundational ServiceNow technical skills - UI Policies, UI Macros, UI Pages, Client Scripts, Script Includes, Business Rules, Performance Analytics, Reporting & Dashboards, email notification, ACL's, Import Sets, Transform Maps, and Update sets
+ Good understanding of ServiceNow architecture and best practices
+ Knowledge and experience with JavaScript, JSON, REST, and SOAP
+ Knowledge and experience with HR Service Delivery tools and third-party HR applications such as Workday, SAP/SuccessFactors, and Oracle, etc. using Webservices APIs (REST/SOAP)
+ Knowledge and support of ServiceNow upgrade process
+ Proficient in Agile development and all phases of the Application Development Lifecycle
+ Experience with software development support tools (e.g. Jira, Rally, etc.)Certified ServiceNow System Administrator (CSA)
**Preferred Qualifications:**
+ ServiceNow Certified Implementation Specialist (any one or more areas, e.g., ITSM, HRSD, CSM, etc.)ITIL and DevOps experience and certification
+ Master's degree - MBA / MCA / Master's in Software Engineering
**Equal Opportunity Statement:**
_Evernorth is an Equal Opportunity Employer actively encouraging and supporting organization-wide involvement of staff in diversity, equity, and inclusion efforts to educate, inform and advance both internal practices and external work with diverse client populations._
**About Evernorth Health Services**
Evernorth Health Services, a division of The Cigna Group, creates pharmacy, care and benefit solutions to improve health and increase vitality. We relentlessly innovate to make the prediction, prevention and treatment of illness and disease more accessible to millions of people. Join us in driving growth and improving lives.
This advertiser has chosen not to accept applicants from your region.
7
AI-First QA Engineer (with Business Analysis Expertise)
Hyderabad, Andhra Pradesh
CES
Posted today
Job Viewed
Job Description
About the Role
We are hiring a Functional QA Engineer who brings both business understanding and quality engineering skills . The role focuses on building quality from the first requirement using AI tools and copilots to design smarter tests, identify defects early, and simplify documentation.
You’ll work closely with product and development teams, using an AI-first approach to make testing faster, sharper, and more efficient.
Responsibilities
- Use AI-based tools to plan, design, and run functional tests.
- Create and maintain test scenarios from user stories or requirements using tools like ChatGPT, Testim, or Mabl .
- Run manual and automated tests, identify flaky cases, and suggest areas for automation.
- Use AI insights to spot defect trends and speed up root cause analysis.
- Generate realistic test data with privacy-safe, AI-generated datasets.
- Automate documentation, test reports, and test case updates.
- Work with Product, Development, and DevOps teams to include AI-driven insights in sprints.
- Try out new AI/ML testing tools and share recommendations.
Skills & Experience
- At least 8+years of experience in Functional QA (manual + automation).
- Good knowledge of QA processes, test planning, and test design.
- Hands-on experience with tools like Selenium, Playwright, or Cypress .
- Working knowledge of AI-powered QA tools such as Testim, Mabl, or Functionize.
- Experience with ChatGPT, Copilot, Gemini, or similar tools for creating test cases or documentation.
- Basic understanding of prompt design and how to guide AI tools effectively.
- Scripting in Python or JavaScript .
- Exposure to CI/CD platforms like Jenkins, GitHub Actions, or Azure DevOps.
- Strong attention to detail and analytical skills.
Good to Have
- Experience testing AI models or validating LLM responses.
- Worked with AI-driven test management or low-code testing platforms.
- Understanding of AI fairness and bias in testing.
- Experience with QA dashboards or analytics using AI insights.
This advertiser has chosen not to accept applicants from your region.
8
AI-First QA Engineer (with Business Analysis Expertise)
Secunderabad, Andhra Pradesh
CES
Posted 1 day ago
Job Viewed
Job Description
About the Role
We are hiring a Functional QA Engineer who brings both business understanding and quality engineering skills . The role focuses on building quality from the first requirement using AI tools and copilots to design smarter tests, identify defects early, and simplify documentation.
You’ll work closely with product and development teams, using an AI-first approach to make testing faster, sharper, and more efficient.
Responsibilities
- Use AI-based tools to plan, design, and run functional tests.
- Create and maintain test scenarios from user stories or requirements using tools like ChatGPT, Testim, or Mabl .
- Run manual and automated tests, identify flaky cases, and suggest areas for automation.
- Use AI insights to spot defect trends and speed up root cause analysis.
- Generate realistic test data with privacy-safe, AI-generated datasets.
- Automate documentation, test reports, and test case updates.
- Work with Product, Development, and DevOps teams to include AI-driven insights in sprints.
- Try out new AI/ML testing tools and share recommendations.
Skills & Experience
- At least 8+years of experience in Functional QA (manual + automation).
- Good knowledge of QA processes, test planning, and test design.
- Hands-on experience with tools like Selenium, Playwright, or Cypress .
- Working knowledge of AI-powered QA tools such as Testim, Mabl, or Functionize.
- Experience with ChatGPT, Copilot, Gemini, or similar tools for creating test cases or documentation.
- Basic understanding of prompt design and how to guide AI tools effectively.
- Scripting in Python or JavaScript .
- Exposure to CI/CD platforms like Jenkins, GitHub Actions, or Azure DevOps.
- Strong attention to detail and analytical skills.
Good to Have
- Experience testing AI models or validating LLM responses.
- Worked with AI-driven test management or low-code testing platforms.
- Understanding of AI fairness and bias in testing.
- Experience with QA dashboards or analytics using AI insights.
This advertiser has chosen not to accept applicants from your region.
9