2694 Business Management jobs in Noida

Hiring For USA based Multinational Company

We are seeking a highly skilled and detail-oriented CRM Business Analyst to join our team. In this role, you will serve as a bridge between business stakeholders and the technical team to ensure that our CRM solutions meet business needs and drive customer success. You will work closely with marketing, sales, customer service, and IT teams to define CRM requirements, optimize processes, and deliver impactful solutions to enhance customer relationships and business performance.

• Collaborate with business stakeholders to understand CRM needs, goals, and processes across sales, marketing, and customer service teams.
• Document and prioritize business requirements, ensuring alignment with CRM objectives.
• Define system features, workflows, and business processes, ensuring they are mapped to CRM capabilities.
• Work with technical teams to configure and customize CRM platforms (e.g., Salesforce, Microsoft Dynamics, HubSpot) based on business requirements.
• Provide recommendations on CRM best practices and tools that optimize customer relationship management and drive business growth.
• Monitor CRM performance and identify areas for improvement in functionality, usability, and integration.
• Analyze and streamline existing customer-related processes, identifying bottlenecks, inefficiencies, and opportunities for automation.
• Work closely with functional teams (sales, marketing, customer service) to ensure the CRM solution supports and enhances day-to-day operations.
• Develop workflows, process maps, and user stories for CRM implementation or updates.
• Analyze CRM data to provide actionable insights into customer behavior, sales trends, marketing effectiveness, and customer satisfaction.
• Design and develop dashboards, reports, and performance metrics for stakeholders.
• Support data quality initiatives and ensure CRM data integrity, accuracy, and consistency.
• Provide training and ongoing support for CRM users across different departments.
• Create user manuals, training materials, and best practice guides for CRM users.
• Troubleshoot CRM-related issues and provide timely solutions to end-users.
• Manage CRM-related projects, from requirements gathering to implementation and go-live, ensuring timelines, budgets, and resources are effectively managed.
• Collaborate with project managers, developers, and other team members to ensure successful project execution.
• Perform user acceptance testing (UAT) to ensure new features meet business needs and function as expected.

ROLE SUMMARY

Customer is seeking an Insurance Business Analyst to support the IT Non-Admitted Production Support unit for the GuideWire Policy Center – administration system. The role involves monitoring a ticketing system, analyzing incidents and requests, resolving or escalating them, and supporting workflows. The ideal candidate should have 5+ years of business analysis experience in Commercial Property & Casualty insurance, with preferred experience in GuideWire Policy Center and technical qualifications in system integration and policy administration solutions.

Mandatory Skill:

Prod BA - GW PC end to end, ticket RCA and closure of the ticket (Data, Training, Process) work with diff team to fix and create the requirement. Work with QA to ensure defect is fix.

ROLE RESPONSIBILITIES

• Monitor the ticketing system and receive incidents and requests from end-users, analyzing these and either responding to the end-user with a solution or escalating it to the other IT teams.
• Identify and resolve application issues to ensure optimal performance and usability for the various system end-users and providing root cause analysis with recommendations for improvements.
• Provide support to workflows and provide expert knowledge on all workflow designs.
• Plan, facilitate, and conduct requirements gathering sessions, meetings, and presentations.
• Lead review sessions for completed business/functional requirements with key business users focused on gaining consensus and final business approval.
• Build strong relationships within the business units and support functions to understand the business needs.
• Collaborate with development and testing teams to provide subject matter expertise, ensure that out of the box functionality is leveraged and assist in troubleshooting and resolving issues.
• Ensure that proposed solutions are focused on improving efficiency and effectiveness of the business processes and are consistent across products where possible.
• Participate in the development and planning of the User Acceptance Testing activities, including test plans and scripts, based on requirements.
• Facilitate UAT execution phase and work with business lead and project manager to obtain user acceptance test signoff.

TECHNICAL QUALIFICATIONS

• 5+ years of business analysis experience in the Commercial Property & Casualty insurance industry.
• Experience with GuideWire Policy Center is preferred.
• Experience with integration to external systems.
• Strong experience with policy administration solutions.
• Experienced with iterative and agile methodologies; working knowledge of both SDLC & PMLC processes.
• Hands-on experience writing business requirements, functional requirements or user stories, business process diagrams, and data rules is required.
• Knowledge and experience in reviewing, reengineering or developing IT solutions for business process/improvements automation.
• Experience with visualization tools is beneficial.
• Candidate has experience with troubleshooting system issues.

GENERAL QUALIFICATIONS

• Possess strong verbal and written communication skills.
• Possess excellent problem-solving and analytical skills.
• Candidate has strong initiative with an ability to self-manage. Comfortable with ambiguity and able to work through it to get the right things done.
• Team player who works well with technical and business resources.
• Must be able to see tasks through to completion without significant guidance.
• Possess Personal time management skills and ability to meet individual and team deadlines.
• Experience using standard project and business tools including, Microsoft Project, Excel, PowerPoint.
• Experience with SharePoint, UI mockup tool.

EDUCATION REQUIREMENTS

• B.A / B.S degree
• Certified Business Analyst Professional (CBAP) is a plus but not required.

About Magic Billion

We set up Magic Billion ( - a global talent management company - with the objective of supporting global businesses with their talent needs by providing targeted and skilled talent from India (across the spectrum fromblue to white collar jobs). Currently operating in 10 countries.

As a 360-degree talent management company, we do the following:

• Generate demand for Indian talent from international employers;

• Mobilisation and sourcing – to the exact job specs provided by the employer;

• Screenings and interviews – including language and soft skills filters;

• All paperwork for work permits and visas;

• Any trainings and up-skilling required by the employer;

• Pre-departure culture training;

• Support to the employer and candidate in the destination country.

We are seeking Business Associate for our CEO office – to support the Founders and CEO in detailing and executing on key strategic and high impact priorities for the company.

As our Business Associate (CEO’s Office), you will be:

• Closely working with the Founders and CEO of Magic Billion

• Collaborate with strategic team members across key departments in sales, marketing, training, operations etc.

• Research & Analysis of high-priority projects surrounding corporate strategy & development.

• Synthesize & share compelling recommendations from your research & analysis.

• Support & facilitate CEO’s communications & presentations – client presentations, potential investors etc.

• Optimise Office of CEO’s priorities by managing CEO’s time, making capacity-balancing decisions, and improve processes.

• Ensure strategy meetings are organized & conducted effectively.

• Responsible for documenting & hold stakeholders accountable on strategic decisions.

Essential Skills

• Maximum of 2-3 years of experience;

• MBA from a Top Institution

• Written and verbal communication skills, including power point presentations;

• Analytical thinking and problem-solving skills, to understand complex situations and propose practical solutions;

• Predisposition to team working;

• Ability to prioritize multiple deliverables to meet deadlines; goal-oriented;

• Strategic minded, strong interpersonal and organizational skills;

• Ability to work with a remote CEO (based in London) – position is based out of Noida, India.

What we offer

• Competitive salary, incentives and perks

• Work with Founders directly and high potential to learn and grow

Job Description: Business Analyst

Role Overview

We are looking for a highly motivated and data-driven Business Analyst to join our growing team. In this role, you will be the bridge between raw data and strategic decision-making. You will dive deep into complex datasets, uncover hidden trends, and build powerful dashboards that provide actionable insights to our product, marketing, sales, and operations teams.

The ideal candidate is a curious and analytical thinker who loves solving puzzles with data and is exceptionally skilled in turning numbers into compelling stories. While prior experience is a plus, we strongly encourage passionate individuals with a proven flair for data analysis to apply.

Key Responsibilities

• Data Analysis & Insights: Analyze large, complex datasets from various sources to identify business trends, user behavior patterns, and opportunities for growth and optimization.
• Dashboarding & Reporting: Design, develop, and maintain insightful and automated dashboards and reports using BI tools (e.g., Looker Studio, Tableau) and Google Sheets to track key performance indicators (KPIs) across the company.
• Business Performance Monitoring: Proactively monitor business metrics, create reports on performance, and provide clear, concise commentary on what the data tells us.
• Data-driven Recommendations: Translate your analytical findings into actionable recommendations and strategic insights for stakeholders to drive business improvements.
• Cross-functional Collaboration: Work closely with various teams to understand their data requirements, provide analytical support, and help them make informed decisions.
• Data Handling: Manage and manipulate data effectively using advanced Google Sheets functionalities (e.g., QUERY, VLOOKUP/XLOOKUP, Pivot Tables, Array Formulas).

Required Skills and Qualifications

• Exceptional Analytical Skills: A strong quantitative and problem-solving mindset with the ability to break down complex problems.
• Advanced Google Sheets Proficiency: Expert-level skills in Google Sheets, including complex formulas, pivot tables, data visualization, and managing large datasets.
• Dashboarding Expertise: Proven ability to create clear, intuitive, and visually compelling dashboards and reports that are easy for stakeholders to understand.
• Strong Business Acumen: An ability to understand business context and apply data insights to real-world challenges.
• Excellent Communication: Strong verbal and written communication skills, with the ability to present complex data and conclusions to non-technical audiences.
• A genuine passion for data and a relentless curiosity to go beyond the surface of the numbers.

Preferred Qualifications

• Basic to intermediate SQL knowledge
• Prior experience in a Business Analyst or Data Analyst role
• Experience with BI tools (e.g., Looker Studio, Tableau, Power BI)
• Experience in a startup, SaaS, or marketplace environment