63 Business Process Services jobs in Mumbai

**Introduction**
In this role, you'll work in one of our IBM Consulting Client Innovation Centers (Delivery Centers), where we deliver deep technical and industry expertise to a wide range of public and private sector clients around the world. Our delivery centers offer our clients locally based skills and technical expertise to drive innovation and adoption of new technology
**Your role and responsibilities**
* Advanced Packaging SME - Overall 15 plus years of Industry experience (Electronics/Semiconductors)
* Handon working experience on electronics product engineering and development area.
* Knowledge/experience in outsourced semiconductor assembly and test (OSAT) operations, including: traditional and advanced assembly and test processes, terminology, data requirements, implications of OSAT services on MES, (B2B-SCM-MES integration)
* Design validation, Foundry fabrication experience
* Knowledge of any Semiconductor MES System in the market (FactoryWorks, OpsCenter, Critical Manufacturing, SiView)Excellent communication skills, with the ability to convey complex technical concepts to non-technical stakeholders.
**Required technical and professional expertise**
* Minimum 10 + years of experience into Semiconductor / electronics product engineering and development.
* Knowledge/experience in outsourced semiconductor assembly and test (OSAT) operations, including: traditional and advanced assembly and test processes, terminology, data requirements, implications of OSAT services on MES, (B2B-SCM-MES integration)
* Electronics product engineering and development (From OSAT, EMS industries)
* Foundry fabrication experience
* Knowledge of any Semiconductor MES System in the market (FactoryWorks, OpsCenter, Critical Manufacturing, SiView)
**Preferred technical and professional experience**
* Handon working experience on electronics product engineering and development area (From OSAT, EMS industries)
* Knowledge/experience in outsourced semiconductor assembly and test (OSAT) operations, including: traditional and advanced assembly and test processes, terminology, data requirements, implications of OSAT services on MES, (B2B-SCM-MES integration)
* Design validation, Foundry fabrication experience, Discrete Manufacturing (PP) skills preferred.
IBM is committed to creating a diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, caste, genetics, pregnancy, disability, neurodivergence, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.

**Our Purpose**
_Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential._
**Title and Summary**
Managing Consultant, Advisors & Consulting Services, Marketing
Managing Consultant - Digital Marketing
Advisors & Consulting Services
Services within Mastercard is responsible for acquiring, engaging, and retaining customers by managing fraud and risk, enhancing cybersecurity, and improving the digital payments experience. We provide value-added services and leverage expertise, data-driven insights, and execution. Our Advisors & Consulting Services team combines traditional management consulting with Mastercard's rich data assets, proprietary platforms, and technologies to provide clients with powerful strategic insights and recommendations. Our teams work with a diverse global customer base across industries, from banking and payments to retail and restaurants.
The Advisors & Consulting Services group has five specializations: Strategy & Transformation, Performance Analytics, Business Experimentation, Marketing, and Program Management. Our Marketing consultants lead the strategy development and implementation of campaigns and engagements for clients. They use customer data to provide deep direct marketing expertise across channels, evaluating campaign results and adapting the approach to optimize marketing performance.
Positions for different specializations and levels are available in separate job postings. Please review our consulting specializations to learn more about all opportunities and apply for the position that is best suited to your background and experience: this role as the pivot in a thrilling marketing services transformation. It's about fully embracing and fueling change while seamlessly balancing traditional marketing endeavors. This profile thrives in a dynamic environment, contributing ideas, and actively steering this transformational journey.
Roles and Responsibilities
Client Impact
- Deliver exceptional digital marketing initiatives guided by data analytics, ensuring measurable business impact
- Take charge of client projects, collaborating to conceptualize and execute impactful campaigns
- Lead the creation and end-to-end execution of Marketing Services projects focusing on financial performance and impact
- Implement data-driven digital marketing solutions, including campaigns, marketing automation, and lifecycle management initiatives
- Ensure operational project execution within agreed milestones and budget
- Manage creative development and media planning, meeting high-quality standards aligned with client needs
- Assess, recommend and improve the performance of client's marketing activities by using data insights and data visualization tools
Team Collaboration & Culture
- Collaborate with internal and external marketing partners to support business growth
Qualifications
- Hands-on Experience: extended experience in integrated marketing, with a strong focus on digital marketing planning and data-driven implementation
- Client Management: Proven track record in managing client accounts and leading digital marketing solutions
- Project Execution: Ability to plan and execute marketing strategies and campaigns across key marketing channels to drive impactful outcomes
- Collaboration: Thrive in a matrix organization structure, manage internal and external stakeholders effectively
- Communication: Excellent communication and presentation skills, capable of influencing colleagues and clients on the value of digital marketing projects
- Innovation: Show the ability to ideate, manage, and roll out complex and competitive digital marketing initiatives
- Education: Relevant marketing degree or equivalent experience needed
- Ability to communicate effectively in English and the local office language (if applicable)
- Eligibility to work in the country where you are applying, as well as apply for travel visas as required by travel needs
**Corporate Security Responsibility**
All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:
+ Abide by Mastercard's security policies and practices;
+ Ensure the confidentiality and integrity of the information being accessed;
+ Report any suspected information security violation or breach, and
+ Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.

**About the Job:**
Be the expert customers turn to when they need to build strategic, scalable systems. Red Hat Services is looking for a well-rounded Architect to join our team in Mumbai covering Asia Pacific. In this role, you will design and implement modern platforms, onboard and build cloud-native applications, and lead architecture engagements using the latest open source technologies.
You'll be part of a team of consultants who are leaders in open hybrid cloud, platform modernisation, automation, and emerging practices - including foundational AI integration. Working in agile teams alongside our customers, you'll build, test, and iterate on innovative prototypes that drive real business outcomes.
This role is ideal for architects who can work across application, infrastructure, and modern AI-enabling platforms like Red Hat OpenShift AI. If you're passionate about open source, building solutions that scale, and shaping the future of how enterprises innovate - this is your opportunity.
**What will you do:**
+ Design and implement modern platform architectures with a strong understanding of Red Hat OpenShift, container orchestration, and automation at scale.
+ Strong experience in managing "Day-2" operations of Kubernetes container platforms by collaborating with infrastructure teams in defining practices for platform deployment, platform hardening, platform observability, monitoring and alerting, capacity management, scalability, resiliency, security operations.
+ Lead the discovery, architecture, and delivery of modern platforms and cloud-native applications, using technologies such as containers, APIs, microservices, and DevSecOps patterns.
+ Collaborate with customer teams to co-create AI-ready platforms, enabling future use cases with foundational knowledge of AI/ML workloads.
+ Remain hands-on with development and implementation - especially in prototyping, MVP creation, and agile iterative delivery.
+ Present strategic roadmaps and architectural visions to customer stakeholders, from engineers to executives.
+ Support technical presales efforts, workshops, and proofs of concept, bringing in business context and value-first thinking.
+ Create reusable reference architectures, best practices, and delivery models, and mentor others in applying them.
+ Contribute to the development of standard consulting offerings, frameworks, and capability playbooks.
**What will you bring:**
+ Strong experience with Kubernetes, Docker, and Red Hat OpenShift or equivalent platforms
+ In-depth expertise in managing multiple Kubernetes clusters across multi-cloud environments.
+ Proven expertise in operationalisation of Kubernetes container platform through the adoption of Service Mesh, GitOps principles, and Serverless frameworks
+ Migrating from XKS to OpenShift
+ Proven leadership of modern software and platform transformation projects
+ Hands-on coding experience in multiple languages (e.g., Java, Python, Go)
+ Experience with infrastructure as code, automation tools, and CI/CD pipelines
+ Practical understanding of microservices, API design, and DevOps practices
+ Applied experience with agile, scrum, and cross-functional team collaboration
+ Ability to advise customers on platform and application modernisation, with awareness of how platforms support emerging AI use cases.
+ Excellent communication and facilitation skills with both technical and business audiences
+ Willingness to travel up to 40% of the time
Nice to Have:
+ Experience with Red Hat OpenShift AI, Open Data Hub, or similar MLOps platforms
+ Foundational understanding of AI/ML, including containerized AI workloads, model deployment, open source AI frameworks
+ Familiarity with AI architectures (e.g., RAG, model inference, GPU-aware scheduling)
+ Engagement in open source communities or contributor background
**About Red Hat**
Red Hat ( is the world's leading provider of enterprise open source ( software solutions, using a community-powered approach to deliver high-performing Linux, cloud, container, and Kubernetes technologies. Spread across 40+ countries, our associates work flexibly across work environments, from in-office, to office-flex, to fully remote, depending on the requirements of their role. Red Hatters are encouraged to bring their best ideas, no matter their title or tenure. We're a leader in open source because of our open and inclusive environment. We hire creative, passionate people ready to contribute their ideas, help solve complex problems, and make an impact.
**Inclusion at Red Hat**
Red Hat's culture is built on the open source principles of transparency, collaboration, and inclusion, where the best ideas can come from anywhere and anyone. When this is realized, it empowers people from different backgrounds, perspectives, and experiences to come together to share ideas, challenge the status quo, and drive innovation. Our aspiration is that everyone experiences this culture with equal opportunity and access, and that all voices are not only heard but also celebrated. We hope you will join our celebration, and we welcome and encourage applicants from all the beautiful dimensions that compose our global village.
**Equal Opportunity Policy (EEO)**
Red Hat is proud to be an equal opportunity workplace and an affirmative action employer. We review applications for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, citizenship, age, veteran status, genetic information, physical or mental disability, medical condition, marital status, or any other basis prohibited by law.
**Red Hat does not seek or accept unsolicited resumes or CVs from recruitment agencies. We are not responsible for, and will not pay, any fees, commissions, or any other payment related to unsolicited resumes or CVs except as required in a written contract between Red Hat and the recruitment agency or party requesting payment of a fee.**
**Red Hat supports individuals with disabilities and provides reasonable accommodations to job applicants. If you need assistance completing our online job application, email** ** ** **. General inquiries, such as those regarding the status of a job application, will not receive a reply.**

About the Job:

Be the expert customers turn to when they need to build strategic, scalable systems. Red Hat Services is looking for a well-rounded Architect to join our team in Mumbai covering Asia Pacific. In this role, you will design and implement modern platforms, onboard and build cloud-native applications, and lead architecture engagements using the latest open source technologies.

You’ll be part of a team of consultants who are leaders in open hybrid cloud, platform modernisation, automation, and emerging practices - including foundational AI integration. Working in agile teams alongside our customers, you’ll build, test, and iterate on innovative prototypes that drive real business outcomes.

This role is ideal for architects who can work across application, infrastructure, and modern AI-enabling platforms like Red Hat OpenShift AI. If you're passionate about open source, building solutions that scale, and shaping the future of how enterprises innovate — this is your opportunity.

What will you do:

Design and implement modern platform architectures with a strong understanding of Red Hat OpenShift, container orchestration, and automation at scale.

Strong experience in managing “Day-2” operations of Kubernetes container platforms by collaborating with infrastructure teams in defining practices for platform deployment, platform hardening, platform observability, monitoring and alerting, capacity management, scalability, resiliency, security operations.

Lead the discovery, architecture, and delivery of modern platforms and cloud-native applications, using technologies such as containers, APIs, microservices, and DevSecOps patterns.

Collaborate with customer teams to co-create AI-ready platforms, enabling future use cases with foundational knowledge of AI/ML workloads.

Remain hands-on with development and implementation — especially in prototyping, MVP creation, and agile iterative delivery.

Present strategic roadmaps and architectural visions to customer stakeholders, from engineers to executives.

Support technical presales efforts, workshops, and proofs of concept, bringing in business context and value-first thinking.

Create reusable reference architectures, best practices, and delivery models, and mentor others in applying them.

Contribute to the development of standard consulting offerings, frameworks, and capability playbooks.

What will you bring:

Strong experience with Kubernetes, Docker, and Red Hat OpenShift or equivalent platforms

In-depth expertise in managing multiple Kubernetes clusters across multi-cloud environments.

Proven expertise in operationalisation of Kubernetes container platform through the adoption of Service Mesh, GitOps principles, and Serverless frameworks

Migrating from XKS to OpenShift

Proven leadership of modern software and platform transformation projects

Hands-on coding experience in multiple languages (e.g., Java, Python, Go)

Experience with infrastructure as code, automation tools, and CI/CD pipelines

Practical understanding of microservices, API design, and DevOps practices

Applied experience with agile, scrum, and cross-functional team collaboration

Ability to advise customers on platform and application modernisation, with awareness of how platforms support emerging AI use cases.

Excellent communication and facilitation skills with both technical and business audiences

Willingness to travel up to 40% of the time
 

Nice to Have:

Experience with Red Hat OpenShift AI, Open Data Hub, or similar MLOps platforms

Foundational understanding of AI/ML, including containerized AI workloads, model deployment, open source AI frameworks

Familiarity with AI architectures (e.g., RAG, model inference, GPU-aware scheduling)

Engagement in open source communities or contributor background

About Red Hat

is the world’s leading provider of enterprise software solutions, using a community-powered approach to deliver high-performing Linux, cloud, container, and Kubernetes technologies. Spread across 40+ countries, our associates work flexibly across work environments, from in-office, to office-flex, to fully remote, depending on the requirements of their role. Red Hatters are encouraged to bring their best ideas, no matter their title or tenure. We're a leader in open source because of our open and inclusive environment. We hire creative, passionate people ready to contribute their ideas, help solve complex problems, and make an impact.

Inclusion at Red Hat
Red Hat’s culture is built on the open source principles of transparency, collaboration, and inclusion, where the best ideas can come from anywhere and anyone. When this is realized, it empowers people from different backgrounds, perspectives, and experiences to come together to share ideas, challenge the status quo, and drive innovation. Our aspiration is that everyone experiences this culture with equal opportunity and access, and that all voices are not only heard but also celebrated. We hope you will join our celebration, and we welcome and encourage applicants from all the beautiful dimensions that compose our global village.

Equal Opportunity Policy (EEO)
Red Hat is proud to be an equal opportunity workplace and an affirmative action employer. We review applications for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, citizenship, age, veteran status, genetic information, physical or mental disability, medical condition, marital status, or any other basis prohibited by law.

Red Hat does not seek or accept unsolicited resumes or CVs from recruitment agencies. We are not responsible for, and will not pay, any fees, commissions, or any other payment related to unsolicited resumes or CVs except as required in a written contract between Red Hat and the recruitment agency or party requesting payment of a fee.

Red Hat supports individuals with disabilities and provides reasonable accommodations to job applicants. If you need assistance completing our online job application, email . General inquiries, such as those regarding the status of a job application, will not receive a reply.

**Req ID**:

We are currently seeking a Business Analysis Advisor to join our team in Mumbai, Mahārāshtra (IN-MH), India (IN).

**Responsibilities**:

- Work with stakeholders throughout the organization to identify opportunities for leveraging automation.
- Designing new or modifying existing business systems.
- Gathering, documenting and analyzing various business requirements
- Resolving business problems through automation solutions.
- Documenting functional and technical designs o Create Business Readiness Document
- Manage the project end to end
- Participate in User Acceptance Testing Skills Required:

- Experience working with stakeholders located remotely
- Analytical mind and business acumen
- Excellent communication and presentation skills
- Self-driven, ability to work independently and as part of a team in a fast-paced environment
- Proficiency in MS Office
- Ability to manage multiple project simultaneously
- Understanding of End User Services
- ITIL / Prince 2 Certification (added advantage) Relocation Accepted: Yes Remote Work Accepted: Yes

**About NTT DATA Services**

**NTT DATA Services is an equal opportunity employer and considers all applicants without regarding to race, color, religion, citizenship, national origin, ancestry, age, sex, sexual orientation, gender identity, genetic information, physical or mental disability, veteran or marital status, or any other characteristic protected by law. We are committed to creating a diverse and inclusive environment for all employees. If you need assistance or an accommodation due to a disability, please inform your recruiter so that we may connect you with the appropriate team.**

**Job Segment**:
Business Analyst, Consulting, Technology

Key Requirements

**Qualification**:B. Com,B. Sc.,B. E.,B. C. A.,M. Sc.,M. Com.,M. C. A.

**Skill**: Implementation activities/ Outsourced-Payroll processing,Telephonic Support to clients,Customer Relationship

Our client, a leading financial services firm headquartered in the bustling metropolis of **Mumbai, Maharashtra, IN**, is offering an exceptional Graduate Trainee opportunity focused on Business Analysis. This program is designed for ambitious recent graduates eager to launch their careers in a challenging and rewarding corporate environment. You will gain hands-on experience in understanding business needs, analyzing data, and contributing to the development of innovative solutions.

As a Graduate Trainee, you will work closely with experienced Business Analysts and project teams on various initiatives. Your responsibilities will include gathering and documenting business requirements from stakeholders, performing data analysis to identify trends and insights, and assisting in the creation of functional specifications and process models. You will support the testing and validation of new systems and features, ensuring they meet the defined business objectives.

This role offers a unique opportunity to learn about different facets of the business, from client interactions to technical implementations. You will participate in project meetings, contribute to presentations, and develop a comprehensive understanding of project lifecycles. Exposure to various analytical tools and methodologies will be provided, fostering rapid skill development. Mentorship from senior professionals will guide your learning journey, helping you to navigate the complexities of the financial services industry.

The ideal candidate will be a recent graduate with a Bachelor's or Master's degree in Business Administration, Finance, Economics, Information Technology, or a related quantitative field. Strong analytical and critical thinking skills are a must. Excellent communication and presentation abilities, both written and verbal, are required. Proficiency in Microsoft Office Suite, particularly Excel, is essential. Familiarity with database concepts or SQL is a plus. A proactive attitude, a keen desire to learn, and the ability to work effectively in a team-oriented, hybrid work environment are crucial for success. This program is an excellent stepping stone for a career in business analysis within the financial sector.

**JOB DESCRIPTION**
The Data & Reporting Business Analyst role will use technological solutions to help drive strategic initiatives across Chase’s Rewards program. Working at the intersection of business and technology, you will interact with colleagues across various lines of businesses to learn about challenges and opportunities, and to translate that insight into high-quality solutions. This role requires technological skills - including data management and data visualization, with a keen eye to drive efficiency through automation.

**Responsibilities**:

- This role will help drive automation of data insight and processes leveraging available data management tools (i.e., Alteryx, Python, etc.) and reduce dependency on legacy methods.
- This responsibility includes designing, building, and implementing reporting for current and future business needs using latest visualization techniques and tools (i.e., Tableau).
- Interact regularly with internal business partners to understand their goals and priorities and to develop the right reporting to measure business performance and to identify opportunities to improve efficiencies and reduce risks by following audit and compliance approves processes.
- Identify areas of adding efficiency by automating manual processes within the ops space and implementing a technical solution to that is repeatable and easy to troubleshoot.

**Required Qualifications**:

- Bachelors in computer science and related fields
- Beginner/Intermediate knowledge of AWS managed services
- Design, develop, and deploy ETL programs to facilitate the receipt of data from various data sources and the loading of data into destination tables
- Experience with Alteryx, Python, Snowflake, Teradata
- Demonstrated hands on experience modelling data and developing reports in Tableau
- Advance SQL knowledge and experience working with relational databases, query authoring (SQL) as well as working familiarity with a variety of databases.

**Preferred Qualifications**:

- Knowledge working with Pyspark
- Knowledge working with unstructured data sources
- Knowledge of data science concepts

**ABOUT US**

JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as any mental health or physical disability needs.

**ABOUT THE TEAM**

Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We’re proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions - all while ranking first in customer satisfaction.

We offer a broad array of credit cards to meet the needs of individuals and small businesses, including Chase-branded and co-branded cards in partnership with well-known companies and organizations. Merchant Services is a leading provider of payment, fraud and data security for companies, capable of authorizing transactions across global currencies.

Job Description

REQUIREMENTS:

• Total experience 5+ years.
• Strong working experience as a Business Analyst in the Digital Lending domain.
• Proficiency in JIRA for user story management and requirement tracking.
• Solid experience with Agile methodologies and sprint ceremonies.
• Strong understanding of requirement-gathering techniques, process modeling, and documentation.
• Experience working in Agile and/or Waterfall methodologies.
• Proficiency in tools such as JIRA, Confluence, MS Visio, Excel, or similar.
• Experience in stakeholder management and cross-functional collaboration.
• Strong understanding of loan products and underwriting processes.
• Excellent communication and collaboration skills for working across global teams.

RESPONSIBILITIES:

• Understanding functional requirements thoroughly and analysing the client’s needs in the context of the project.
• Envisioning the overall solution for defined functional and non-functional requirements, and being able to define technologies, patterns and frameworks to realize it.
• Determining and implementing design methodologies and tool sets.
• Enabling application development by coordinating requirements, schedules, and activities.
• Being able to lead/support UAT and production roll outs.
• Creating, understanding and validating WBS and estimated effort for given module/task, and being able to justify it.
• Addressing issues promptly, responding positively to setbacks and challenges with a mindset of continuous improvement.
• Giving constructive feedback to the team members and setting clear expectations.
• Helping the team in troubleshooting and resolving of complex bugs.
• Coming up with solutions to any issue that is raised during code/design review and being able to justify the decision taken.
• Carrying out POCs to make sure that suggested design/technologies meet the requirements.

Qualifications

Bachelor’s or master’s degree in computer science, Information Technology, or a related field.