66 Call Center Agent jobs in Lucknow
Customer Service Manager
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Company Description
Wood Capital Finance Ltd was incorporated in 1992 as a comprehensive financial services provider. Specializing in Home Loans, Loan Against Property, and SME loans, WCFL primarily focuses on catering to the financial needs of lower, middle, and informal income group families in semi-urban and rural areas of India.
Role Description
This is a full-time on-site role for a Customer Service Manager, located in Lucknow. The Customer Service Manager will oversee daily customer service operations, aiming to enhance customer satisfaction and ensure effective customer support. Responsibilities include managing the customer service team, addressing customer inquiries and issues, implementing service procedures and policies, and analyzing customer feedback to improve service quality. The role requires excellent communication and analytical skills to maintain high customer satisfaction.
Qualifications
- Skills in Customer Satisfaction, Customer Service Management, and Customer Support
- Strong Analytical Skills and experience in evaluating customer service processes
- Excellent Communication skills, both written and verbal
- Proven ability to manage a team and work in a fast-paced environment
- Relevant experience in the financial services industry is a plus
- Bachelor's degree in Business, Finance, or a related field
Customer Service Associate
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The Incumbent would be required to handle calls from customers of one of the worlds biggest car aggregators in a voice based call center environment
Customer Service Executive
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Job Opening Startek (Voice Process – BLINKIT Inbound Rider Support)
Dear Candidate,
Kindly check the JD below. Please stay active during the interview process and be patient while waiting for your turn.
Position: Voice Process (Inbound – 90% Riders, 10% Customers)
Work Mode: Work from Home
Qualification: Graduate / Undergraduate
Experience: * Freshers & Experienced welcome
Shifts & Working -
- 6 days working (1 rotational week off, not Sat/Sun)
- Rotational shifts (Afternoon/Evening/Night, no morning)
- 9 hrs shift (8 hrs work + 1 hr break)
- Must log in 15 min before shift
- No planned leaves for the first 3 months & no festival leaves
Salary -
17KCTC TO 20KCTC
Requirements -
- Excellent Hindi & English communication
- Laptop, Mobile, Wi-Fi & Power backup mandatory*
- Must stay on camera full shift
- Immediate joiners preferred
Interview Process -
HR Round
Operations Round
Versant Test
Client Round
Joining
Note: Ex-employees of _*Startek/Aegis*_ may have longer joining due to approvals.
This hiring is *free of cost* (no charges).
Customer Service Manager
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dark fiber leasing and enterprise connectivity sales in the Lucknow. maintain strong B2B relationships with enterprises and ISPs.Identify new business opportunities and generate revenue growth.Maintain a strong understanding of fiber route.
Customer Service Executive
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Job Description
Hi Jobseeker,
Greeting from ShiningstarsITPL
We are hiring for Customer Service Executives at Lucknow( Gomti Nagar and Hazratganj)
Salary- Upto 3 LPA
6 working days with rotational off
Rotational shift
Fresher/ Experienced/undergraduate/graduate all can apply
CANDIDATE MUST BE EXCELLENT IN ENGLISH COMMUNICATION
Key Responsibilities:
- Handle high volume of inbound and/or outbound calls inquiries from customers.
- Assist customers with queries related to products, services, billing, troubleshooting, and account management.
- Resolve customer complaints efficiently and empathetically.
- Record customer interactions and update account information accurately .
- Adhere to company policies, processes, and standard operating procedures.
- Participate in training sessions to improve product knowledge and customer handling skills.
- Collaborate with team members and escalate complex cases to higher support levels when necessary.
Qualifications:
- Undergraduate/Graduate can apply.
- Experience / Fresher.
- Excellent verbal and written communication skills in English.
- Strong interpersonal and problem-solving skills.
- Comfortable working in a fast-paced, target-driven environment.
Interested candidates can apply or drop your cv on Nandini)
Regards,
Nandini
HR Executive
Shining stars ITPL
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Posted today
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Must have Good English communication skills
Males – 24/7 rotational
Females – Day Shifts (7 AM – 7 PM)
Training: 1 Month Paid Training + Certification
Eligibility: Min 12th Pass
5 Days Working, 2 Rotational Week Offs
9.5 Hrs/day (1 Hr break)
Required Candidate profile
Salary: 17 K CTC + 1,000 PLI
Customer Service Representative
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Job Description
We are seeking a detail-oriented and tech-savvy CRM Executive with exceptional English communication skills to manage and enhance our customer relationship management systems. The ideal candidate will play a pivotal role in ensuring seamless communication between students, parents, counselors, and partner institutions, thereby contributing to the success of our overseas education consultancy services.
Key Responsibilities:
- Manage and update student records in the CRM system, ensuring data accuracy and confidentiality.
- Track leads, follow-ups, and application statuses to facilitate timely interventions.
- Ensure smooth communication flow between counselors, students, and management.
- Generate regular reports and dashboards for performance tracking and decision-making.
- Coordinate with the counseling team to improve lead conversion rates.
- Maintain data accuracy and confidentiality at all times.
- Liaison and interact with students from time to time for application and admission process related tasks
Job Types: Full-time, Permanent, Fresher
Pay: ₹8, ₹20,000.00 per month
Benefits:
- Cell phone reimbursement
Expected Start Date: 09/09/2025
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Customer Service Executive
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Looking for a Customer Service Executive to build and preserve trusting relationships with our customers. Handling queries, solving the problems,etc
Fluent in Communication & Computer knowledge
Experienced in Sales & Customer service preferred
FEMALE
Customer Service Specialist
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Job Description
Join Our International E-Commerce Voice Support Team as a Customer Support Executive (Voice Process).
Location
Lucknow ( Work from Office )
Responsibilities
- Excellent communication skills in English
- Both Freshers and Experienced candidates can apply
- Graduates and Undergraduates are welcome
- Immediate Joiners Preferred
Qualifications
- Graduates and Undergraduates are welcome
Required Skills
- Excellent communication skills in English.
Preferred Skills
- Both Freshers and Experienced candidates can apply
- Immediate Joiners Preferred
Pay range and compensation package
Salary: Up to ₹3000
Customer Service Associate
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Job Description
Shift: 24/7 rotational (mostly night shifts)
Working Hours: 9.5 hours/day (1 hour break)
Work Schedule: 5 days a week, 2 rotational week-offs
One-side cab for females
Training: 3 months paid training + certification
WFO: Lucknow
Required Candidate profile
Requirements:
Excellent English communication skills (spoken & written)
Age: 18-35 years
Minimum 12th pass
All interview rounds are virtual