437 Client Relationship Management jobs in Kolkata

Company Overview

Frontech, founded in 1993, is a leader in the IT Hardware industry, renowned for pioneering technology adaptation and innovation. With over 300 products across 45 categories, Frontech excels in customer engagement through a vast network of 25,000 dealers and distributors. Headquartered in Kolkata and with 23 branches across India, Frontech remains at the forefront of IT hardware by consistently enhancing its product offerings and maintaining strong industry relationships.

Job Overview

Frontech is seeking a Junior Sales Manager to join our dynamic team in Kolkata. This full-time role requires 1 to 3 years of experience in sales management within the IT hardware sector. The ideal candidate will support our sales strategies, drive market expansion, and foster strong client relationships to enhance Frontech's market position.

Qualifications and Skills

• Proficiency in MS Office is essential for managing data, preparing reports, and conducting presentations (Mandatory skill).
• Strong communication skills are necessary to effectively convey ideas and negotiate with clients and colleagues (Mandatory skill).
• Credit management expertise is critical for assessing loan risks and ensuring customer accounts are up-to-date and accurate (Mandatory skill).
• Data analysis skills are required to interpret sales metrics, identify trends, and optimize sales strategies for better results.
• Knowledge in marketing principles to effectively pitch Frontech's products and services to diverse clientele.
• Scheme skills entail creating and implementing promotional schemes to boost sales and enhance customer engagement.
• Ability to multitask and handle various sales responsibilities in a fast-paced, dynamic environment independently and efficiently.
• Strong interpersonal skills for building and maintaining valuable relationships with channel partners and clients.

Roles and Responsibilities

• Oversee daily sales operations and ensure compliance with company policies and sales objectives.
• Collaborate with senior management to develop effective sales strategies and implement plans to achieve targets.
• Maintain strong relationships with existing channel partners while identifying new business opportunities.
• Conduct market research to anticipate competitor trends and inform strategic decisions.
• Contribute to monthly, quarterly, and yearly sales forecasts and report on sales performance.
• Ensure customer satisfaction through regular follow-ups and resolve any client issues promptly.
• Support the onboarding and training of new sales staff and assist in their professional development.
• Coordinate with marketing teams to develop promotional campaigns to boost brand presence and product sales.
• Analyze data and provide insights to seniors at the Head office to facilitate better planning.

We are looking for visionary, hard working, smart in nature, open minded and passionate woman for this post.

Key responsibilities:

1. Create new clients

2. Grab new businesses

3. Maintain client relationships

4. Smart presentation

5. Business analysis

6. Create new pockets time to tike

7. Create new vendors

8. Enhance new technology and present it with own research

*Job details*:-

Candidate must be smart, energetic and confident enough to handle clients positively, maintain client relationships and develop business accordingly.

If you want to learn how to grab a business deal & grow your career faster than this is the right place for you.

Experience candidate with exiting clients will get hike.

MBA candidate or trainee also can join as intern subject to final selection.

Fresher also welcome with initial Internship program.

Job Types: Full-time, Fresher, Internship

Contract length: 6 months

Pay: ₹8, ₹12,000.00 per month

Benefits:

• Cell phone reimbursement
• Internet reimbursement
• Paid sick time

Ability to commute/relocate:

• Kolkata, West Bengal: Reliably commute or planning to relocate before starting work (Required)

Language:

• English (Required)

Shift availability:

• Day Shift (Required)
• Night Shift (Required)
• Overnight Shift (Required)

Willingness to travel:

• 100% (Required)

Work Location: In person

Responsibilities:

*Generate new business opportunities in rooftop and ground-mounted solar projects.

* Manage existing accounts & expand market share

* Meet revenue targets through strategic planning

* Build strong client relationships

• Creating and leveraging a strong broker relationship, promoting exchange products and services.

• Conducting seminars, events with brokers, investor associations etc. for promoting exchange traded products and onboarding new clients.

• Salary (in-hand): 18K – 20K
• Travel Allowance: Will be provided as per company policy.
• Incentives: Monthly incentive will be provided on achieving the desired targets

Request your kind support to fulfil this requirement at the earliest.

KRA

• Visit 25 pharmacies on daily basis
• Achieve 50 new Registrations & 50 Activations every month
• Drive Rs. 5 Lacs new business every month from 50 new Activations
• Prioritize visits of RBNO (Register but not order) retailer /3 month inactive/loss sales retailers in the area
• Update visits & retailers' data in RMS accurately
• Prompt resolution of retailer's issues in coordination with CRM
• Maintain a Good relationship with retailers
• Weekly visit schedule to be submitted in advance on RMS
• Weekly meeting with TL on Saturdays for planning
• Regular update to TL on daily basis
• Visit gap should not be more than 2 hours from one retailer to another.

Drop your cv on this number

Job Types: Permanent, Fresher

Pay: ₹18, ₹20,000.00 per month

Benefits:

• Health insurance
• Provident Fund

Selected Intern's Day-to-day Responsibilities Include

• Keep in touch and interact confidently with leads.
• Ensure timely follow-ups to create business outreach.
• Connect with customers through phone calls or chat on WhatsApp.
• Schedule appointments, close sales, and update tags on the CRM.
• Be punctual and deliver a fixed amount of conversation time with customers.
• Assist in developing targeted campaigns for the company's audience.
• Maintain a proactive and receptive learning attitude.
• Work on customer relationship management to build trust and loyalty.
• Manage pre-sales to post-sales support activities, ensuring the highest customer satisfaction.

About Company: We are a digital marketing and design agency based in Delhi and Kolkata. At Musak Digital, we deliver growth for our clients while also creating the ability for them to grow. We also have an influencer marketing product that we started in 2019, where we have worked with more than 100 influencers. We are a WFH-first organization where most of our team members don't have to travel to the office.

Key Responsibilities and Accountabilities

BD / Sales life cycle From Lead generation to order closure and Account Management

Preparation of Technical and commercial proposals

Preparation of Sales Presentations , Client interfacing

Monitor and evaluate various market opportunities and address the same.

Create new clients and maintain good relationship with existing clients.

Education & Years of Experience –

B. Sc (Chemical) /BE / B. Tech + MBA (Preferred)

Skills & Competencies –

Excellent written and verbal English communication and Presentation.

Excellent people handling skills.

Business development / presales experience in engineering consultancy companies or OEM companies

Exposure in business development of metals or mining sector

Experience in working in a Steel / Aluminum Plant is an added advantage, moved from Engineering to Pre Sales / Sales in OEM's

Work experience in Process Plants like Steel, Chemical, Aluminum

Knowledge of working with proven CRM system

4 yrs of exp in Sales & Marketing, Business Development, revenue generation

Account Management, and P&L Management. Preparing & implementing marketing strategy, Responsible for dealing with passive customers. Assisting and leading sales strategy