35 Compliance Best Practices jobs in Mumbai

ROLES & RESPONSIBILITIES

Position Overview

We are seeking a Technical Business Analyst to work with our Loan Originating System application development team. The ideal candidate will have a strong understanding of the Loan Originating System platform, collaborate with Product Owners to gather requirements, create detailed user stories in Jira, document third-party API integrations, and support developers with technical analysis. This role requires the ability to set up and test the system locally while working closely with development teams to deliver product enhancements.

# Key Responsibilities

• Requirements Analysis: Work with Product Owners to understand and analyse business requirements for Loan Originating

System application changes

• User Story Creation: Write detailed user stories with acceptance criteria in Jira for development teams
• API Documentation: Read, understand, and document third-party API specifications including request/response formats
• Developer Support: Provide technical analysis and additional inputs to assist developers during implementation
• Local System Setup: Configure and maintain local Loan Originating System environment for testing and validation purposes
• Testing Support: Perform functional testing and validation of implemented features

# Technical Skills

API Analysis and Documentation

• API Understanding: Read and comprehend REST API documentation and specifications
• Request/Response Analysis: Document API request formats, parameters, and response structures
• Integration Mapping: Map third-party API data to Loan Originating System data structures
• Error Handling: Document error scenarios and exception handling for API integrations

# Development Support Tools

• Postman or Similar: API testing and documentation tools
• Browser Developer Tools: Basic debugging and network analysis

# Professional Experience

• 7-9 Years: Business analysis, product development, or technical analysis experience
• Software Industry: Experience working with software products and development teams
• Requirements Management: Experience gathering requirements and creating user stories
• API Integration: Experience working with APIs and third-party integrations

# Communication Skills

• Written Communication: Excellent written communication skills for documentation and user stories
• Verbal Communication: Strong presentation and facilitation skills
• Stakeholder Management: Ability to work effectively with diverse stakeholders
• Technical Translation: Ability to translate business requirements into technical specifications

# Financial Services Knowledge (Advantage)

Banking and Credit Union Operations

• Loan Origination: Understanding of loan application, underwriting, and approval processes
• Financial Analysis: Basic knowledge of financial statements, ratios, and credit analysis
• Risk Management: Understanding of credit risk, portfolio management, and regulatory requirements

• Regulatory Compliance: Familiarity with banking regulations and compliance requirements

• Loan Originating System Domain Knowledge

• ProfitCents: Financial statement analysis and benchmarking concepts
• Loan Management: Loan lifecycle, portfolio monitoring, and performance tracking
• Risk Assessment: Credit scoring, risk rating, and underwriting principles
• Reporting: Financial reporting, regulatory reporting, and business intelligence

EXPERIENCE

6-8 Years

SKILLS

Primary Skill: Business-Analysis

Sub Skill(s): Business-Analysis

Additional Skill(s): Business Analysis (Software), API Testing

ABOUT THE COMPANY

Infogain is a human-centered digital platform and software engineering company based out of Silicon Valley. We engineer business outcomes for Fortune 500 companies and digital natives in the technology, healthcare, insurance, travel, telecom, and retail & CPG industries using technologies such as cloud, microservices, automation, IoT, and artificial intelligence. We accelerate experience-led transformation in the delivery of digital platforms. Infogain is also a Microsoft (NASDAQ: MSFT) Gold Partner and Azure Expert Managed Services Provider (MSP).

Infogain, an Apax Funds portfolio company, has offices in California, Washington, Texas, the UK, the UAE, and Singapore, with delivery centers in Seattle, Houston, Austin, Kraków, Noida, Gurgaon, Mumbai, Pune, and Bengaluru.

Roles & Responsibilities

• 3+ years of relevant work experience SSIS, SSAS, DW, Data Analysis and Business Intelligence
• Must have expert knowledge of Data warehousing tools – SSIS, SSAS, DB
• Must have expert knowledge of TSQL, stored procedure, database performance tuning.
• Strong in Data Warehousing, Business Intelligence and Dimensional Modelling concepts with experience in Designing, developing & maintaining ETL, database & OLAP Schema and Public Objects (Attributes, Facts, Metrics etc.)
• Good to have experience in developing Reports and Dashboards using BI reporting tools like Tableau, SSRS, Power BI etc.
• Fast learner, analytical and skill to understand multiple businesses, their performance indicators
• Bachelors' degree in Computer Science or equivalent
• Superb communication and presentation skills

Experience

• 6-8 Years

Skills

• Primary Skill: Business-Analysis
• Sub Skill(s): Business-Analysis
• Additional Skill(s): Data Warehouse, ETL, Apache Hadoop, Microsoft SSIS, Requirements Development, T-SQL Development, SQL Data Analysis

About The Company
Infogain is a human-centered digital platform and software engineering company based out of Silicon Valley. We engineer business outcomes for Fortune 500 companies and digital natives in the technology, healthcare, insurance, travel, telecom, and retail & CPG industries using technologies such as cloud, microservices, automation, IoT, and artificial intelligence. We accelerate experience-led transformation in the delivery of digital platforms. Infogain is also a Microsoft (NASDAQ: MSFT) Gold Partner and Azure Expert Managed Services Provider (MSP).

Infogain, an Apax Funds portfolio company, has offices in California, Washington, Texas, the UK, the UAE, and Singapore, with delivery centers in Seattle, Houston, Austin, Kraków, Noida, Gurgaon, Mumbai, Pune, and Bengaluru.

JOB DESCRIPTION

Embark on a rewarding and challenging career as a Business Analysis Specialist IV with our dynamic team. You'll have the opportunity to make a significant impact by supporting process improvements, key initiatives and expanding your creative skills in a supportive and collaborative environment. Join us and contribute to our mission while advancing your career.

As a Business Analysis Specialist IV within JPMorganChase, you will play a pivotal role in driving operational efficiency and strategic initiatives. Your expertise in data analysis and automation technologies will be instrumental in uncovering patterns and insights that lead to innovative solutions. You will work collaboratively across various teams, leveraging your advanced computer literacy and digital proficiency to enhance processes and communication. While your work will primarily be guided by established procedures, your ability to think strategically and innovate within these boundaries will contribute to the success of our business strategies.

Job responsibilities

• Utilize advanced automation technologies to optimize operational processes, ensuring adherence to established procedures and quality standards.
• Analyze and interpret complex data sets to uncover patterns, providing insights that support operational initiatives and strategic decision-making.
• Contribute to the development of innovative solutions within the boundaries of established protocols, leveraging your understanding of business strategies and data analytics.
• Assist in the implementation of business strategies by developing and communicating technical requirements, ensuring alignment with overall business objectives.
• Provide quality service to customers through continuous communication.

Required qualifications, capabilities, and skills

• Baseline knowledge or equivalent expertise in leveraging automation technologies for process optimization.
• Demonstrable experience in data analytics, including the ability to interpret complex data sets and derive actionable insights.
• Excellent team player with strong communication and presentation skills.
• Experience in contributing to the development and implementation of business strategies, with a focus on aligning technical requirements with business objectives.
• Advanced computer literacy and digital proficiency, with a focus on using these skills to enhance processes and communication within a professional setting.
• Understand software delivery Lifecycle and have skills in industry standard methodologies and related tasks.

Preferred qualifications, capabilities, and skills

• Leverage artificial intelligence to enhance data analysis and provide actionable business insights.
• Implement automation solutions to streamline business processes and improve operational efficiency.
• Apply customer service skills to understand client needs and deliver tailored business solutions.

ABOUT US

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

ABOUT THE TEAM

J.P. Morgan's Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.

JOB DESCRIPTION

Embark on a rewarding and challenging career as a Business Analysis Associate II with our dynamic team. You'll have the opportunity to make a significant impact by supporting process improvements, key initiatives and expanding your creative skills in a supportive and collaborative environment. Join us and contribute to our mission while advancing your career.

As a Business Analysis Associate II within JPMorganChase, you will play a pivotal role in driving operational efficiency and strategic initiatives. Leveraging your advanced understanding of data analytics and automation, you will uncover patterns, analyze complex data sets, and develop innovative solutions to support business strategies. Your expertise in cross-functional collaboration will enable you to work effectively with diverse teams, ensuring alignment with organizational goals. You will be responsible for planning and directing work, making decisions that impact departmental outcomes, and managing complex situations. Your ability to think strategically, coupled with your strong customer service skills, will be crucial in delivering results that enhance the customer journey and drive the success of our business.

Job Responsibilities

• Manage requirements elaboration milestones for implementation and adoption of new KYC Standards
• Collaborate with Operations Users and managers across LOBs and work streams to ensure consistency for cross-platform workflow functional design
• Partner with KYC Operations, Business Users and Process Reengineering teams to ensure alignment of processes to the system functionality
• Conduct interviews to gather customer requirements via workshops, questionnaires, surveys, workflow storyboards, use cases, scenarios and other methods
• Ensure timely completion of requirements gathering milestones and story writing
• Effectively translate business requirements into value-added, comprehensive solutions that will feed into test plans using appropriate processes, procedures and technology
• Translate conceptual customer requirements into functional requirements in a clear manner that is to developers / project team
• Ensure JIRA backlog is consistently being built, allowing to fill at least a sprint worth of capacity at any given time
• Maintain/enhance requirements gathering model that enables smooth adoption of the system by Operation users
• Ensure strong engagement at all levels of the cross-functional stakeholder team and technology team
• Align system design to operating model, Timely escalation and resolution of impediments and Manage the implementation of new functionality through training sessions, demos, that will contribute to training material development

Required qualifications, capabilities and skills

• 6 years+ experience in a business analysis role program and/or project management in the banking/ financial industry
• Advanced Business Process Modelling and analysis techniques including production of Use Case Models, detailed Use Cases, Activity Diagrams, State Diagrams and Logical design Models
• Exposure and understanding of programming skills like MFE's, API's Micorservice, JSON, Kafka, Postman, etc
• Experience on global / multi-site projects including facilitation of workshops with remote participants and rationalization of regional requirements
• Software Development methodologies, especially Agile
• Exposure and understanding of UX designing aspects and UX modeling
• Advanced knowledge of Microsoft Office, i.e., Excel, Word, Visio, Powerpoint, Lucid etc.
• The ability to work within a large team
• The ability to work independently as well as part of a team

ABOUT US

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

ABOUT THE TEAM

J.P. Morgan's Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.

Roles & Responsibilities
Key Responsibilities:

• Manage end-to-end delivery of analytics projects related to sales performance, marketing ROI, and promotional effectiveness.
• Lead execution of MMM and correlation-based analytics to determine key sales and marketing drivers.
• Collaborate with data scientists, business analysts, and stakeholders to translate business questions into analytical solutions.
• Define project scope, deliverables, timelines, and resource needs in alignment with business goals.
• Monitor project progress, identify risks/issues, and proactively manage resolutions to stay on track.
• Prepare clear, insightful dashboards and reports to communicate findings to business stakeholders.
• Coordinate between internal teams (Sales, Marketing, Finance) and external vendors/partners for seamless execution.
• Ensure data quality, governance, and documentation across project lifecycle.
• Support creation of business cases, presentations, and post-project impact assessments.

Required Qualifications

• Bachelor's/Master's degree in Analytics, Statistics, Economics, Business, or related fields.
• 6+ years of experience in business analytics, with 2+ years in a project management role.
• Hands-on knowledge of Marketing Mix Modeling (MMM) and correlation/regression techniques.
• Proficient in analytical tools like Python, R, SQL, or SAS and dashboarding tools like Power BI, Tableau, or Qlik.
• Strong project management skills including planning, risk management, and stakeholder coordination.
• Experience working with structured/unstructured data from CRM, sales, and marketing systems.
• Excellent communication, presentation, and storytelling skills.

Experience

• 8-11 Years

Skills

• Primary Skill: Business-Analysis
• Sub Skill(s): Business-Analysis
• Additional Skill(s): Marketing Operations, Requirements Development, Insight Generation

About The Company
Infogain is a human-centered digital platform and software engineering company based out of Silicon Valley. We engineer business outcomes for Fortune 500 companies and digital natives in the technology, healthcare, insurance, travel, telecom, and retail & CPG industries using technologies such as cloud, microservices, automation, IoT, and artificial intelligence. We accelerate experience-led transformation in the delivery of digital platforms. Infogain is also a Microsoft (NASDAQ: MSFT) Gold Partner and Azure Expert Managed Services Provider (MSP).

Infogain, an Apax Funds portfolio company, has offices in California, Washington, Texas, the UK, the UAE, and Singapore, with delivery centers in Seattle, Houston, Austin, Kraków, Noida, Gurgaon, Mumbai, Pune, and Bengaluru.

Attesa Coffee is a start-up specialty green coffee sourcing and distribution company headquartered in Amsterdam, Netherlands. We work directly with producers at the origin to bring our customers (specialty coffee roasters) high-quality coffees safely, on time, and consistently with the use of efficient digital frameworks. We believe in traceability through the chain and are highly committed to transparency towards all our stakeholders.

We are looking for a Business Analysis Intern to join our team. This internship is a hands-on opportunity to understand the operational and strategic backbone of a fast-growing coffee trading start-up. You will gain exposure to core business processes, digital systems, ERP/CRM tools, and process standardization, playing a key role in streamlining our internal workflows and data systems. You will work closely with cross-functional teams and receive continuous support and mentorship throughout the internship.

The internship duration is 6 months and the stipend for this internship is Rs. 10,000.

• Support website updates and maintain internal documentation to ensure accuracy and consistency across platforms.
• Optimize and organize the company’s CRM system to improve usability, structure, and data integrity.
• Support the streamlining and structuring of records within the Zoho Books / ERP system.
• Develop clear and comprehensive Standard Operating Procedures (SOPs) for internal business processes.
• Assist in designing and implementing digital frameworks to enhance internal workflows and operational efficiency.
• Assist in sales, purchasing and logistics related communications.
• Assist in analysis of Attesa Coffee’s entry into new product and geographical markets via research and analysis.

• Current student pursuing a degree in Business, Operations, IT Systems, or a related field.
• Strong organizational and analytical skills.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).
• Strong communication skills in English (written and verbal).
• Ability to document processes clearly and systematically.
• Willingness to learn new digital tools and platforms.

What’s nice to have

• Basic understanding of CRM and ERP platforms (e.g., Zoho, Salesforce, Tally, QuickBooks).
• Experience with or interest in process mapping or workflow tools

• Work in an entrepreneurial and ownership driven environment.
• Opportunity to grow within a young and dynamic international team.
• Core knowledge and workings of the physical / digital B2B distribution industry.
• Real life understanding of business development and organizational management

Attesa Coffee is a specialty green coffee importer based in Amsterdam. We work closely with trusted farmers and producing partners at origin to ensure reliable, consistent & transparent sourcing.

We only source high quality coffees, with a strong focus on traceability and long-term partnerships. We also offer organic certified green beans from various origins. Our coffees are tested by certified Q-graders initially at source and finally in Amsterdam. Most of our coffees score between 83 - 90 points on the SCAA scale.

Our coffee is imported to Rotterdam and safely stored at our partner warehouse, from where we facilitate swift delivery across the entire EU. This highly efficient logistics process ensures that coffee is always delivered to the doorstep on time and allows us to meet the requirements and expectations of our customers - specialty roasters.

Description:

Marsh is seeking candidates to join our O&T Team as a Senior Manager - Business Analysis based in Mumbai office

Designation : Senior Manager - Business Analysis (IT Projects)

No of Opening : 1

What can you expect?

The resources will support European Claims Transformation portfolio. It is responsible for collaborating with Senior Leaders across the organization to develop and execute plans to analyse and standardize processes, ensure the successful implementation of change and technology projects, improve operational capabilities (onshore & offshore), and increase operational efficiency and effectiveness.

Main responsibilities include:

What is in it for you?

We will count on you to:

What you need to have:

Why join our team?

What makes you stand out:

is the world’s leading insurance broker and risk adviser. With over 35,000 colleagues operating in more than 130 countries, Marsh serves commercial and individual clients with data driven risk solutions and advisory services. Marsh is a business of (NYSE: MMC), the leading global professional services firm in the areas of risk, strategy and people. With annual revenue approaching US $17 billion and 76,000 colleagues worldwide, MMC helps clients navigate an increasingly dynamic and complex environment through four market-leading businesses: , , , and . Follow Marsh on Twitter ; ; ; and , or subscribe to .

Marsh and McLennan is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people regardless of their sex/gender, marital or parental status, ethnic origin, nationality, age, background, disability, sexual orientation, and gender identity.