74 Concentrix jobs in Lucknow

Client Relations - Analyst (German)

Lucknow, Uttar Pradesh ISG (Information Services Group)

Posted today

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Job Description

About ISG:

Wanted: dynamic and creative individuals ready to connect with a like-minded team. You’ll enjoy all the autonomy you need to help our clients make their digital infrastructure faster and more effective. Free reign for free spirits doesn’t mean you’ve got to go it alone. Over 1400 teammates from around the globe are eager to help you out when things get down to wire. Their expertise will put you on the winning path and keep you there. So, get ready to kickstart your career with a team that’s connected – connected by freedom.:

ISG is a leader in subscription research, advisory and strategy consulting services for senior business and IT executives, technology and software vendors and business / IT services providers. Our mission is to help our clients make better business decisions and create new business value through trusted and objective insights into the key market trends and emerging technologies driving real change.

Position Summary:

The Client Relations Executive will be responsible for providing personalized customer service and support to both information technology outsourcing (ITO) & business process outsourcing (BPO) and telecommunications network service providers through ISG’s Research practice.

This role has a formalized career path developed by the ISG Research Executive Leadership team allowing a Client Relations Executive to pursue specific areas of subject matter expertise. These areas pertain to our business, e.g. strategic account development, benchmarking, client renewal efforts, marketing, etc. The career paths may be geared towards those who seek a management or individual contributor role within ISG Research.

This role is a critical one to ISG Research’s business and the firm. We seek candidates who have exceptional client facing and time management skills as well as a strong fluency with English.

The candidate will be responsible for monitoring and tracking progress of all clients; conduct onboarding sessions, enable client renewals of subscription advisory services; communicate with both internal and external stakeholders, and general support of the Provider Services sales team on related opportunities/questions/issues.

The candidate will be required to have knowledge of ISG Research’s products including ISG Momentum services and other related services as they become relevant

Roles and Responsibilities:

  • Manage interaction with ISG Research’s existing clients (IT, BPO and Network service providers)
  • Liaison between provider and ISG Advisory community
  • Identify proper usage of momentum services by scheduling advisor briefings and workshop for the clients aligned to client’s objectives of the program
  • Consultatively work with clients to ensure they see value out of their relationship with ISG; conduct on-boarding calls and regular cadence calls
  • Drive and manage monthly/quarterly targets of usage of services per client assigned
  • Provide an overview on ISG Tools, services and offerings purchased and track their usage regularly.
  • Identify concerns of the client, if any. Compile suggestions to improve our products and manage the feedback process.
  • Track and update client activity on a proprietary CRM Tool and create reports on a monthly/quarterly basis.

Skills Required:

  • A minimum of 3-4 years ’ experience in Client relationship and account management, marketing, and sales support function.
  • Time management skills - The ability to juggle multiple projects with aggressive deadlines
  • Stakeholder Management - The ability to proactively troubleshoot client issues and work the client to resolve their issues in a satisfactory manner. This includes understanding the client issues, working with internal research and IT team members to resolve the issue, and communicate clearly and positively with the client throughout the process
  • Consultative - The ability to understand the importance of reporting to client measurement programs and to be able to discuss these concepts with clients
  • Adaptive and Collaborative - The ability to work a flexible schedule, collaborating with US and European and APAC regions. Will occasionally require evening work hours
  • Cross Functional Teamwork - Exceptional cross-group collaboration skills with proven track record of breaking down silos and working with others to maximize impact
  • Communication - Excellent written and verbal communication is a must, previous experience in working directly with global clients in the Americas, Europe and APAC will be helpful
  • Fluent in German language

Education level:

  • Bachelor’s Degree with a diploma in Marketing/Operations
This advertiser has chosen not to accept applicants from your region.

Client Relations - Analyst (German)

Lucknow, Uttar Pradesh ISG (Information Services Group)

Posted 3 days ago

Job Viewed

Tap Again To Close

Job Description

About ISG:

Wanted: dynamic and creative individuals ready to connect with a like-minded team. You’ll enjoy all the autonomy you need to help our clients make their digital infrastructure faster and more effective. Free reign for free spirits doesn’t mean you’ve got to go it alone. Over 1400 teammates from around the globe are eager to help you out when things get down to wire. Their expertise will put you on the winning path and keep you there. So, get ready to kickstart your career with a team that’s connected – connected by freedom.:

ISG is a leader in subscription research, advisory and strategy consulting services for senior business and IT executives, technology and software vendors and business / IT services providers. Our mission is to help our clients make better business decisions and create new business value through trusted and objective insights into the key market trends and emerging technologies driving real change.

Position Summary:

The Client Relations Executive will be responsible for providing personalized customer service and support to both information technology outsourcing (ITO) & business process outsourcing (BPO) and telecommunications network service providers through ISG’s Research practice.

This role has a formalized career path developed by the ISG Research Executive Leadership team allowing a Client Relations Executive to pursue specific areas of subject matter expertise. These areas pertain to our business, e.g. strategic account development, benchmarking, client renewal efforts, marketing, etc. The career paths may be geared towards those who seek a management or individual contributor role within ISG Research.

This role is a critical one to ISG Research’s business and the firm. We seek candidates who have exceptional client facing and time management skills as well as a strong fluency with English.

The candidate will be responsible for monitoring and tracking progress of all clients; conduct onboarding sessions, enable client renewals of subscription advisory services; communicate with both internal and external stakeholders, and general support of the Provider Services sales team on related opportunities/questions/issues.

The candidate will be required to have knowledge of ISG Research’s products including ISG Momentum services and other related services as they become relevant

Roles and Responsibilities:

  • Manage interaction with ISG Research’s existing clients (IT, BPO and Network service providers)
  • Liaison between provider and ISG Advisory community
  • Identify proper usage of momentum services by scheduling advisor briefings and workshop for the clients aligned to client’s objectives of the program
  • Consultatively work with clients to ensure they see value out of their relationship with ISG; conduct on-boarding calls and regular cadence calls
  • Drive and manage monthly/quarterly targets of usage of services per client assigned
  • Provide an overview on ISG Tools, services and offerings purchased and track their usage regularly.
  • Identify concerns of the client, if any. Compile suggestions to improve our products and manage the feedback process.
  • Track and update client activity on a proprietary CRM Tool and create reports on a monthly/quarterly basis.

Skills Required:

  • A minimum of 3-4 years ’ experience in Client relationship and account management, marketing, and sales support function.
  • Time management skills - The ability to juggle multiple projects with aggressive deadlines
  • Stakeholder Management - The ability to proactively troubleshoot client issues and work the client to resolve their issues in a satisfactory manner. This includes understanding the client issues, working with internal research and IT team members to resolve the issue, and communicate clearly and positively with the client throughout the process
  • Consultative - The ability to understand the importance of reporting to client measurement programs and to be able to discuss these concepts with clients
  • Adaptive and Collaborative - The ability to work a flexible schedule, collaborating with US and European and APAC regions. Will occasionally require evening work hours
  • Cross Functional Teamwork - Exceptional cross-group collaboration skills with proven track record of breaking down silos and working with others to maximize impact
  • Communication - Excellent written and verbal communication is a must, previous experience in working directly with global clients in the Americas, Europe and APAC will be helpful
  • Fluent in German language

Education level:

  • Bachelor’s Degree with a diploma in Marketing/Operations
This advertiser has chosen not to accept applicants from your region.

Lead Aesthetician & Client Relations Manager

226001 Lucknow, Uttar Pradesh ₹70000 Annually WhatJobs

Posted 2 days ago

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Job Description

full-time
Our client, a premium wellness brand, is seeking an exceptional Lead Aesthetician & Client Relations Manager to elevate our client experience and service offerings. This role is fully remote, allowing you to lead our virtual client consultations and manage client relationships from anywhere. You will be responsible for providing expert skincare advice, developing personalized treatment plans, and ensuring the highest standards of client satisfaction. The ideal candidate will be a licensed and highly skilled aesthetician with a deep understanding of cosmetic science and a passion for beauty and wellness. Your responsibilities will include conducting virtual consultations, recommending appropriate products and services, managing client appointments and follow-ups, and handling client inquiries with professionalism and care. You will also play a key role in training and guiding junior aestheticians in remote service delivery. This position requires outstanding interpersonal and communication skills, with the ability to build strong rapport with clients virtually. You should be proficient in using digital platforms for client management and virtual consultations. We are looking for a motivated and organized individual who can drive client loyalty, contribute to service innovation, and maintain our brand's reputation for excellence in beauty and wellness. This remote role offers flexibility and the chance to be a pivotal part of a growing virtual wellness community. Your expertise will be invaluable in delivering personalized and effective beauty solutions to our clientele, ensuring they receive the best possible care and achieve their desired results. Embrace this opportunity to lead and inspire in the beauty industry from a remote setting, focusing on exceptional client care and personalized wellness journeys.
This advertiser has chosen not to accept applicants from your region.

Customer Service

Lucknow, Uttar Pradesh TATA Capital

Posted today

Job Viewed

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Job Description

Achieving business targets as laid down by acquiring new client relationships and maintaining them.

Graduate in any discipline
- Identify target areas for prospective business
- Pre-screen customer segments as per the organization norms
- Ensure the number of log in along with disbursement
- Ensure high customer satisfaction level by proactively understanding customer needs and cross
- sell multiple products as per the requirements
- Execute sales promotion activities to build customer interest in the TCFSL brand
- Build strong client relationships both internally and externally and build a strong brand identification with potential customers.
- Ensure vendor empanelment and develop relationships with new vendors.
- Develop strong distribution channels
- Ensure compliance to all Audit / RBI regulations.
This advertiser has chosen not to accept applicants from your region.

Customer Service

Lucknow, Uttar Pradesh TATA Capital

Posted today

Job Viewed

Tap Again To Close

Job Description

Achieving business targets as laid down by acquiring new client relationships and maintaining them.

Graduate in any discipline
- Identify target areas for prospective business
- Pre-screen customer segments as per the organization norms
- Ensure the number of log in along with disbursement
- Ensure high customer satisfaction level by proactively understanding customer needs and cross
- sell multiple products as per the requirements
- Execute sales promotion activities to build customer interest in the TCFSL brand
- Build strong client relationships both internally and externally and build a strong brand identification with potential customers.
- Ensure vendor empanelment and develop relationships with new vendors.
- Develop strong distribution channels
- Ensure compliance to all Audit / RBI regulations.
This advertiser has chosen not to accept applicants from your region.

Customer Service

Lucknow, Uttar Pradesh TATA Capital

Posted today

Job Viewed

Tap Again To Close

Job Description

Achieving business targets as laid down by acquiring new client relationships and maintaining them.

Graduate in any discipline
- Identify target areas for prospective business
- Pre-screen customer segments as per the organization norms
- Ensure the number of log in along with disbursement
- Ensure high customer satisfaction level by proactively understanding customer needs and cross
- sell multiple products as per the requirements
- Execute sales promotion activities to build customer interest in the TCFSL brand
- Build strong client relationships both internally and externally and build a strong brand identification with potential customers.
- Ensure vendor empanelment and develop relationships with new vendors.
- Develop strong distribution channels
- Ensure compliance to all Audit / RBI regulations.
This advertiser has chosen not to accept applicants from your region.

Customer Service

Lucknow, Uttar Pradesh TATA Capital

Posted today

Job Viewed

Tap Again To Close

Job Description

Achieving business targets as laid down by acquiring new client relationships and maintaining them.

Graduate in any discipline
- Identify target areas for prospective business
- Pre-screen customer segments as per the organization norms
- Ensure the number of log in along with disbursement
- Ensure high customer satisfaction level by proactively understanding customer needs and cross
- sell multiple products as per the requirements
- Execute sales promotion activities to build customer interest in the TCFSL brand
- Build strong client relationships both internally and externally and build a strong brand identification with potential customers.
- Ensure vendor empanelment and develop relationships with new vendors.
- Develop strong distribution channels
- Ensure compliance to all Audit / RBI regulations.
This advertiser has chosen not to accept applicants from your region.
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