2362 Consultant jobs in Mumbai

Job Description

REQUIREMENTS:

• Total experience 5+ years.
• Strong working experience as a Business Analyst in the Digital Lending domain.
• Proficiency in JIRA for user story management and requirement tracking.
• Solid experience with Agile methodologies and sprint ceremonies.
• Strong understanding of requirement-gathering techniques, process modeling, and documentation.
• Experience working in Agile and/or Waterfall methodologies.
• Proficiency in tools such as JIRA, Confluence, MS Visio, Excel, or similar.
• Experience in stakeholder management and cross-functional collaboration.
• Strong understanding of loan products and underwriting processes.
• Excellent communication and collaboration skills for working across global teams.

RESPONSIBILITIES:

• Understanding functional requirements thoroughly and analysing the client’s needs in the context of the project.
• Envisioning the overall solution for defined functional and non-functional requirements, and being able to define technologies, patterns and frameworks to realize it.
• Determining and implementing design methodologies and tool sets.
• Enabling application development by coordinating requirements, schedules, and activities.
• Being able to lead/support UAT and production roll outs.
• Creating, understanding and validating WBS and estimated effort for given module/task, and being able to justify it.
• Addressing issues promptly, responding positively to setbacks and challenges with a mindset of continuous improvement.
• Giving constructive feedback to the team members and setting clear expectations.
• Helping the team in troubleshooting and resolving of complex bugs.
• Coming up with solutions to any issue that is raised during code/design review and being able to justify the decision taken.
• Carrying out POCs to make sure that suggested design/technologies meet the requirements.

Qualifications

Bachelor’s or master’s degree in computer science, Information Technology, or a related field.

**Job title: DW_Tech_Business_Analyst**

**Short description**

As a member of our Business Analysis team, you'll play a crucial role in identifying, improving, and developing technology solutions that drive our strategic goals. This is a tremendous opportunity to learn about high-priority initiatives and collaborate with colleagues throughout the firm. Working at the intersection of business and technology, you'll sharpen your understanding of business processes and data analysis, while continuing to develop your leadership, management and communication skills. No matter where your career ultimately takes you, you'll make a meaningful impact and lasting connections with outstanding colleagues and mentors.

**Posting description**

As a member of our Business Analysis team, you'll play a crucial role in identifying, improving, and developing technology solutions that drive our strategic goals. This is a tremendous opportunity to learn about high-priority initiatives and collaborate with colleagues throughout the firm. Working at the intersection of business and technology, you'll sharpen your understanding of business processes and data analysis, while continuing to develop your leadership, management and communication skills. No matter where your career ultimately takes you, you'll make a meaningful impact and lasting connections with outstanding colleagues and mentors.

**Responsibilities**:
This role requires a wide variety of strengths and capabilities, including:

- Have strong project coordination skillset and be able to assess and recommend business requirements
- Have strong knowledge of functional area
- Manage the deliverables, be able to run UAT demos and gather feedback, coordinate UAT sign offs, post roll out support
- Weekend release management with various stakeholders and AD team
- Coordinate across various users to gain consensus, document out test plans and sign offs from stakeholders.
- Participates in all phases of the IT Project Delivery Framework, including review of complex business and functional requirements.
- Analyze existing capabilities and identify priority gaps and opportunities.
- Assesses risk to quality service based upon results of verification and validation.
- Manages verification and validation activities for all production modifications.
- Maintains document template libraries and internal project documentation including releases, and changes.

**Requied qualifications, capabilities and skills**
- Overall 6+ Years of experience and 4+ yrs. of Business Analysis experience.
- Excellent communication and ability to connect with business stakeholders, run demos, collate input and drive adoption of toolsets and functionalities
- Working knowledge of Jira filters and dashboards.
- Strong data analysis skills.
- Good knowledge on requirement gathering processes
- Good knowledge on technology ex: Java, SQL (Should know basic query execution)
- Solid understanding of the Software Development Life Cycle (SDLC).
- Excellent communication, problem solving, and interpersonal skills.
- Experience working with resources in a global workforce environment is preferred.
- Excellent listening, presentation, and interpersonal skills as well as written and oral communication skills
- Understanding of different software development life cycles (Iterative, Agile, Waterfall, Iterative) and software quality assurance processes.
- Knowledge of financial services industry or similar.
- Willing to work in a fast-paced and dynamic environment where daily, weekly software updates coincide with major project releases.
- Work closely with other Business Analysts and Developers for all project deliverables.
- Experience working in a team-oriented, collaborative environment.
- Ability to work individually and as part of a team.
- Keen attention to detail.
- Inquisitive approach not likely to take requirements and situations at face value.

**Preferred qualifications, capabilities and skills**
- Good knowledge on requirement gathering processes
- Good knowledge on technology ex: Java, SQL (Should know basic query execution)
- Solid understanding of the Software Development Life Cycle (SDLC).
- Excellent communication, problem solving, and interpersonal skills.
- Experience working with resources in a global workforce environment is preferred.
- Excellent listening, presentation, and interpersonal skills as well as written and oral communication skills
- Understanding of different software development life cycles (Iterative, Agile, Waterfall, Iterative) and software quality assurance processes.

JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, finan

As part of the Onboarding Program Team, you will act on behalf of the business on workstreams supporting the Program.

**Responsibilities**:

- Analyzing workflow processes, evaluating viable process alternatives, and development of business requirements and functional requirements for the resulting solution
- You will also support and participate in design, development, testing, and implementation activities through the lifecycle to ensure quality and on-time delivery.
- On a day to day basis, you will act as an advocate for the business and user community, endeavoring to meet the goals of the program while designing the optimal user experience.
- In addition, you will need to work closely on the technical elements of each change with the development and testing teams to ensure the design is feasible, business and user goals are met, test plans and scripts are complete, and the product is of high quality.
- You will interact regularly with the user and business community to ensure we are constantly in touch with the business environment and ever changing needs of the stakeholder community. This also may include analyzing existing processes and making recommendations for improvement, evaluating current usage of systems, and recommend future system needs.
- Strong analytical skills, with experience in writing business and functional system requirements.
- Experience working in an Agile team gathering business requirements, perform detailed analysis, and document user stories; experience in working with technology development teams during build and implementation phases of requirements
- Strong Project Management and organization skills with consistent attention to detail
- Manage expectations by establishing clear timelines, deliverables and milestones
- Demonstrate creative problem solving and solid judgment decision making; research, gather, arrange, compile, summarize and evaluate data in recommending solutions
- Ownership, transparency and escalation of risk / issues when they occur in a timely basis
- Ability to communicate effectively with internal partners through verbal and written channels
- Comfortable using available technology such as WebEx and virtual meetings to enhance client discussions
- Ability to work well in fast paced/multi-tasking environment; be able to easily adapt to changes and strategies adjustments required within the operation
- Strong time management skills; efficient at multi-tasking and able to work under pressure to deliver multiple business demands on-time, to a high-level standard
- Ability to support the development of executive presentations and updates with confidence, decisiveness, integrity and vision

**Required Qualifications, skills and capabilities**:

- BA/BS degree with 3+ years of relevant work experience in a professional setting
- Agile certified with experience writing user stories
- 3-5 years of experience working on medium to large technology projects
- Self-starter with excellent analytical, communication and problem-solving skills
- Able to manage influence upward and downward within function/department
- Strong written and verbal communication skills with proven ability to work with all levels of personnel
- Proactive, self-motivated and flexible with a positive attitude
- Proficient with Microsoft products including; Word, Excel, Access, Project and Visio
- Proficient in Jira

JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as any mental health or physical disability needs.

**JOB DESCRIPTION**

**Responsibilities**:

- Evaluate submitted changes to identify impacts to data, systems, and processes. This includes documenting requirements and asking the appropriate probing questions to assess complexity and determine possible solutions. Assist with prioritization of changes per scope including building the dashboard to track overall progress for all requests.
- Participate on Release Management related meetings, including communicating status to CMO Quality team, and IT on changes, and impacts.
- Perform run-the-engine duties for assigned Shared Services processes: sampling, test set up, production support, and report and data generation. Monitor process to ensure appropriate processing, including building detective controls to monitor process health.
- Assist users to trouble shoot issues among reports, systems, processes, and procedures.
- Perform user acceptance testing, data validation as needed
- Build and maintain positive relationships with users of the Shared Services technology, tools and data.
- Liaison with technology organizations, IT leadership, software vendors, and other data suppliers as an advocate for CMO QA technology and data warehousing requirements
- Perform maintenance to existing tools, platforms, databases, and tables
- Develop and program new business processes
- Identify opportunities for process, software, or technology improvement to improve efficiency, reduce cost, and enhance process or controls.

**Required qualifications, capabilities, and skills**:

- Bachelor’s degree or equivalent in Engineering, Computer Science, Information Technology, Data Science, Operations Research, or similar fields
- Working knowledge of Office Professional Suite includes Project, Visio and Access, SharePoint including creation of standard forms, and workflows
- Strong oral and written communication skills
- Strong analytical skills with a continuous process improvement mindset
- Knowledge of SQL, Python, ALTERYX, SSRS, Business Objects, UiPath and Tableau
- Detailed oriented, excellent time management skills, ability to work & think independently, demonstrating strong problem solving skills

**Preferred qualifications, capabilities, and skills**:

- Knowledge of JIRA / experience with Agile methodology

**ABOUT US**

JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

**ABOUT THE TEAM**

J.P. Morgan Asset & Wealth Management delivers industry-leading investment management and private banking solutions. Asset Management provides individuals, advisors and institutions with strategies and expertise that span the full spectrum of asset classes through our global network of investment professionals. Wealth Management helps individuals, families and foundations take a more intentional approach to their wealth or finances to better define, focus and realize their goals.

Our client, a leading financial services firm headquartered in the bustling metropolis of **Mumbai, Maharashtra, IN**, is offering an exceptional Graduate Trainee opportunity focused on Business Analysis. This program is designed for ambitious recent graduates eager to launch their careers in a challenging and rewarding corporate environment. You will gain hands-on experience in understanding business needs, analyzing data, and contributing to the development of innovative solutions.

As a Graduate Trainee, you will work closely with experienced Business Analysts and project teams on various initiatives. Your responsibilities will include gathering and documenting business requirements from stakeholders, performing data analysis to identify trends and insights, and assisting in the creation of functional specifications and process models. You will support the testing and validation of new systems and features, ensuring they meet the defined business objectives.

This role offers a unique opportunity to learn about different facets of the business, from client interactions to technical implementations. You will participate in project meetings, contribute to presentations, and develop a comprehensive understanding of project lifecycles. Exposure to various analytical tools and methodologies will be provided, fostering rapid skill development. Mentorship from senior professionals will guide your learning journey, helping you to navigate the complexities of the financial services industry.

The ideal candidate will be a recent graduate with a Bachelor's or Master's degree in Business Administration, Finance, Economics, Information Technology, or a related quantitative field. Strong analytical and critical thinking skills are a must. Excellent communication and presentation abilities, both written and verbal, are required. Proficiency in Microsoft Office Suite, particularly Excel, is essential. Familiarity with database concepts or SQL is a plus. A proactive attitude, a keen desire to learn, and the ability to work effectively in a team-oriented, hybrid work environment are crucial for success. This program is an excellent stepping stone for a career in business analysis within the financial sector.

**Key responsibilities include**
- Work in partnership with Program / Project managers to help shape the strategic direction for the program.
- Define JIRA execution life cycle for new Intelligent Automation Solutions in partnership with platform lead. Ensure firmwide controls and SDLC requirements are adhered to by the workflow. Implement workflow in JIRA in partnership with JIRA implementation team.
- Support development of a business intelligence framework by partnering with program managers to identify key metrics to track and report progress to plan
- Develop in depth understanding of firmwide controls standards. Play key role of lead implementation manager in partnership with Operations representatives to ensure project documentation is in compliance with requirements.
- Hands on expert at business intelligence tools (Alteryx, Tableau) to be able to analyse and transform program data for senior management reporting. Build program metrics, operations key risk indicators as per expectations from program sponsors and senior stakeholders.
- Industrialize the automation of all reporting extracts from a single data source to ensure consistency
- Oversee the progress of projects through execution lifecycle to assess status against the book of work to ensure they are progressing to plan and assist with issue resolution.
- Track progress against key milestones, issue, risks and dependencies and when required produce reporting to escalate show-stoppers to senior management for resolution.
- Assist with the overall program governance and ownership of key messaging to stakeholders and senior management across the organization, via key Steering Committees and PCC's.
- Develop presentations for senior management to convey key strategy and status updates to the business and operations.
- Define and maintain a standard set of project documentation / requirements and ensure compliance with established program management standards and audit requirements.

**Required Skills and Qualifications**

Core Skills:

- Overall 5 to 8 years in Financial Services with minimum 3 years' experience with Project Management skill set and tools
- H ave a proven track record of Project / Change management delivery and PMO analysis
- Ability to oversee / manage a large portfolio of projects to maintain velocity and ensure targets are achieved
- Exceptional organizational skills, be able to prioritize demands/tasks based on priority level
- Strong analytical ability, with experience in analysing and synthesizing large data sets
- Excellent communication skills, both written and verbal and capable of developing strong story boards to support senior management update
- Understanding of project lifecycle, supporting documentation and control related requirements

Technical Skills:

- Strong level of proficiency with Microsoft tools (Excel, PowerPoint, SharePoint, Project)
- A good understanding of data analytics and visualization tools (Alteryx, QlikView, Tableau) to support development of automation opportunities
- Self-starter who is creative with a 'can-do' attitude and strong work ethic
- Exceptional attention to detail and problem solving skills
- Capacity to think laterally and convey an understanding of the big picture
- Strong risk and controls awareness
- Ability to multitask and handle high stress while maintaining accuracy in tight deadlines

Ability to work with cross-functional global teams and interact with all staff levels
JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as any mental health or physical disability needs.

The Digital & Platform Services Organization is responsible for understanding the current state client onboarding process while employing design principles to address the identified pain points to be solved through the design of Strategic/Target state. The Digital & Platform Services transformation team is responsible for the delivery of Strategic End State Programs to improve the overall client onboarding experience while reducing the cycle time.

**Responsibilities
- Project execution for the Onboarding Transformation and Product Development group using standard Agile project delivery methodologies
- Experienced business analyst with good interpersonal skills
- Proficient in documenting agile stories and JIRA usage
- Role encompasses business analysis to identify, assess, and articulate near-term business needs, advise businesses on options, risks, and costs of technology solutions versus benefits
- Proactively communicate global and local business requirements/ priorities and project status to key stakeholders; solicit feedback and obtain sign-off on project documentation
- Effectively translate business requirements into value-added, comprehensive solutions that will feed into test plans using appropriate processes, procedures, and technology
- Manage the implementation of new functionalities through training sessions, demos, user guides and training material development

**Skills / Experience**:

- Experienced business analyst with program and/or project management skills in the banking/ financial services industry
- Strategic Change Management, Operations Control, KYC, Client Onboarding or Management Reporting experience a plus
- Highly energetic self-starter with a focus on obtaining results
- Excellent communication, interpersonal and presentation skills
- Strong analytical and problem-solving skills
- Experience with Agile project delivery as well as technical skills e.g., Microsoft Office Suite, Excel, PowerPoint, JIRA, SharePoint
- Experience using reporting and automation tools such as Tableau, Qlikview, Alteryx, Signavio, UI Path a plus
- Ability to multi-task, work under tight deadlines, and quickly adjust to changing priorities
- Demonstrated ability to work independently and collaborate across teams to meet deliverables

JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as any mental health or physical disability needs.