17 Crm Software jobs in Lucknow

We are a group of companies head office based in Lucknow, U. P. working on pan India in Banking and Finance, Pharmaceuticals, Retail, Information Technology, FMCG as more than 20 industries and having a team of more than 3,000 employees.

We are looking for a candidate who are Native/Permanent resident of Lucknow and having min 1-2 year of work experience in AEGIS in sale process OR in any pharma company or healthcare company like Apollo Pharmacy or TATA 1mg or others in virtual sales/telesales and others and who can take care of Franchise sales over call of pharmaceutical products or healthcare products.

Basic Eligibility Criteria:-

• Experienced or Fresher may apply.
• Must be able to understand and speak good English.
• Command on MS Excel.
• B.Sc. OR MBA-Marketing.

Job responsibilities:-

• Sales followup, coordination with our Pharma Shoppe (Franchise) by attending Incoming & Outgoing calls with proper etiquette and maintaining records for them.
• Reminder Calls to our Pharma Shoppe (Franchise) regarding every month's offers.
• Achieve sales targets on monthly, quarterly and annual basis.
• Finding out their problems & follow-up of every grievance till it to be resolved by forwarded genuine problems to concern department by him/her.
• Reporting to higher management regarding serious & unresolved problems.

Job Location:- Alambagh, Lucknow

Salary:- Rs.20,000-25,000/- pm + PF + Incentives + others (Negotiable)

Contact:-Ranjeet K. Rawat

Job Types: Full-time, Permanent, Fresher

Pay: ₹20, ₹25,000.00 per month

Benefits:

• Flexible schedule
• Provident Fund

Education:

• Bachelor's (Required)

Experience:

• Call center-AEGIS OR Calling for healthcare products : 1 year (Required)

Language:

• English (Required)

Location:

• Lucknow, Uttar Pradesh (Required)

Shift availability:

• Day Shift (Required)

Work Location: In person

Bajaj Broking is a SEBI-registered stockbroking firm offering trading, demat, and investment services. Prime Trade Solutions Pvt. Ltd. is an Authorized Person (AP) of Bajaj Broking, meaning it is officially appointed to represent Bajaj Broking locally. The AP handles client onboarding, trading support, customer service, and business development while following all compliance and regulations set by Bajaj Broking and SEBI.

1. Client Acquisition & Onboarding

• Identify, approach, and acquire potential clients interested in trading and investment products.
• Assist new clients with account opening processes such as Demat & Trading account setup.
• Ensure smooth onboarding by explaining firm's services, platforms, and policies.

2. Client Relationship Management

• Build and maintain long-term relationships with existing clients.
• Act as the single point of contact for clients to address all queries and concerns.
• Maintain regular communication with clients through calls, emails, and meetings.

3. Trade Facilitation & Advisory

• Guide clients on how to use trading platforms (mobile app/web portal).
• Provide basic information on market trends, stock quotes, and investment options.
• Support clients in executing buy/sell orders as per their requirements.

4. Cross-Selling & Revenue Generation

• Promote investment products like mutual funds, IPOs, bonds, insurance, etc.
• Achieve monthly/quarterly targets for broking turnover and revenue growth.
• Identify opportunities for upselling and cross-selling to increase business volume.

5. Customer Support & Issue Resolution

• Assist clients with account-related issues like KYC updates, margin requirements, fund transfers, etc.
• Resolve trade execution problems or platform-related concerns quickly.
• Ensure high customer satisfaction by delivering prompt support.

6. Compliance & Risk Management

• Ensure all client transactions comply with SEBI and Exchange regulations.
• Maintain records of client interactions, KYC documents, and trade confirmations.
• Identify and flag any unusual trading patterns or risks.

7. Reporting & Feedback

• Prepare and submit daily/weekly reports on client interactions and trading volumes.
• Share market insights and client feedback with the management team.
• Suggest strategies to improve client experience and enhance trading activity.

Job Type: Full-time

Pay: ₹12, ₹35,000.00 per month

Benefits:

• Health insurance
• Life insurance
• Paid sick time
• Paid time off
• Provident Fund

Position Overview:

As a Customer Relation Employee (CRM) in the automotive industry, you will be a vital link between our company and our valued customers. We are seeking individuals with at least 2 years of experience in customer relations, who can contribute to fostering positive customer interactions and building lasting relationships.

Key Responsibilities:

• Customer Interactions:
• Engage with customers in a friendly and professional manner.
• Address customer inquiries, concerns, and feedback promptly and effectively.
• Relationship Building:
• Build and maintain strong relationships with existing customers.
• Identify opportunities to enhance customer satisfaction and loyalty.
• Communication:
• Provide clear and accurate information to customers regarding products and services.
• Coordinate with other departments to ensure seamless communication and problem resolution.
• Documentation:
• Maintain accurate and up-to-date customer records and interactions.
• Prepare reports on customer feedback and trends for management review.

Qualifications:

• Minimum of 2 years of experience as a Customer Relation Employee (CRM) in the automotive industry.
• Excellent communication and interpersonal skills.
• Customer-focused with a passion for delivering outstanding service.
• Ability to handle customer inquiries and concerns with professionalism and efficiency.

Expected Start Date: 12/02/2024

Job Type: Permanent

Pay: ₹10, ₹14,000.00 per month

Experience:

• Customer service: 2 years (Required)

Language:

• English (Required)

Work Location: In person

• Identify, acquire, and onboard new clients for broking and investment services.
• Achieve monthly and quarterly targets for client acquisition and revenue generation.
• Build and maintain strong, long-term client relationships by offering quality service and support.
• Handle customer queries, provide investment-related information, and guide them through account opening/trading processes.
• Cross-sell and upsell company products and services (Demat, trading accounts, investment products, etc.).
• Ensure excellent customer experience with professional etiquette and problem-solving skills.
• Track market trends, generate leads, and explore new business opportunities.
• Prepare reports on client interactions, acquisitions, and revenue performance for management.

Job Type: Full-time

Pay: ₹12, ₹22,000.00 per month

Benefits:

• Health insurance
• Life insurance
• Paid sick time
• Paid time off
• Provident Fund

Responsibilities:

• Manage client relationships for maximum satisfaction
• Oversee sales operations with focus on CRM strategies
• Drive customer satisfaction through proactive communication

Job Title: Customer Relationship Manager (CRm)

Location: Lucknow

Employment Type: Full-Time

Salary: ₹25,000 per month (negotiable based on candidate's profile)

Experience: 1-3 years preferred (freshers with strong communication skills may also apply)

Job Role & Responsibilities:

Handle inbound and outbound customer queries related to gas and petroleum services

Maintain and build long-term relationships with existing customers

Resolve customer complaints efficiently and professionally

Coordinate with the operations and billing teams to ensure timely service delivery

Update and maintain the CRM system with accurate customer data

Identify upselling and cross-selling opportunities where applicable

Ensure customer satisfaction and manage feedback to improve service

Requirements:

Graduate in any stream (preferred: Business, Commerce, or Marketing)

Strong verbal and written communication skills in Hindi and English

Familiarity with CRM tools and basic computer knowledge

Customer-first attitude and problem-solving mindset

Ability to multitask and handle pressure

What We Offer:

Competitive salary based on experience and skills

Opportunity to grow within the organization

Supportive team and structured onboarding

Exposure to the energy sector and a reputable brand

Job Type: Full-time

Pay: ₹0, ,000.00 per month

Work Location: In person

Job Summary:

We are looking for a proactive and versatile Customer Relationship Manager (CRM) to manage and enhance relationships with prospective and existing customers. The ideal candidate will also play a key role in supporting digital marketing activities (SEO and social media), lead filtering, tele-calling, coordination between departments, and overseeing flat handovers. This is a cross-functional role that bridges marketing, sales, and customer service to ensure a seamless customer journey.

Key Responsibilities:

Customer Relationship Management

• Serve as the primary point of contact for customer interactions pre- and post-sale.
• Maintain regular communication with customers to ensure satisfaction and resolve issues.
• Build and maintain strong, long-term relationships to encourage repeat business and referrals.

Lead Management & Tele-calling

• Qualify and filter incoming leads before passing them to the sales team.
• Conduct outbound tele-calling to nurture prospects and follow up on inquiries.
• Maintain and update CRM software with lead information and activity logs.

Support to Sales Team

• Assist sales staff with appointment scheduling, documentation, and customer follow-up.
• Provide insights from customer feedback to improve sales strategies.

Search Engine Optimization (SEO)

• Coordinate with digital marketing team or vendors to implement SEO strategies.
• Monitor website performance, keyword rankings, and optimize content as needed.

Social Media Marketing (SMM)

• Manage or oversee company social media accounts (posting, engagement, analytics).
• Work with design/content teams to create and schedule engaging posts and campaigns.

Flat Handover Coordination

• Oversee and coordinate the flat handover process with customers and internal departments.
• Ensure all documentation and formalities are completed before handover.
• Address any customer concerns during the handover process.

Cross-Department Coordination

• Liaise with sales, marketing, operations, legal, and customer service teams to ensure smooth workflow.
• Track progress of customer requests or issues and ensure timely resolution.

Requirements:

• Bachelors degree in Marketing, Business Administration, or related field.
• 2-4 years of experience in customer relationship management or similar roles.
• Knowledge of digital marketing (SEO & social media platforms) is essential.
• Experience in tele-calling and lead generation preferred.
• Strong interpersonal and communication skills.
• Proficiency in CRM tools, Microsoft Office, and basic marketing tools.
• Well-organized, detail-oriented, and able to multitask effectively.

Preferred Skills:

• Familiarity with real estate or housing industry is a plus.
• Basic understanding of analytics tools (e.g., Google Analytics, Facebook Insights).
• Fluency in English and local languages for effective communication.

Interested candidates may send their updated CV

• Greet customers warmly and assist them in selecting toys, stationery, and baby products.

• Demonstrate product features and explain offers clearly.

• Maintain proper display & cleanliness of shelves and counters.

• Meet daily/weekly sales targets

Over time allowance

Sales incentives

Job Title: Customer Relationship Manager

Company Name: TopWorker

Location: Lucknow

Salary: INR 20, ,000 per month (plus attractive commission)

Job Type: Full-Time

Job Description:

TopWorker is seeking a dynamic and results-driven Field Sales Executive to join our esteemed team. The ideal candidate will play a crucial role in generating new business opportunities through subscriptions and affiliate marketing agent recruitment.

Responsibilities:

1. Subscription Generation:

- Achieve a minimum of 8 new subscriptions daily.

- Effectively communicate the value proposition of TopWorker's products and services to potential customers.

- Utilize various sales techniques, including door-to-door sales and cold calling, to acquire new subscribers.

2. Affiliate Marketing Agent Recruitment:

- Recruit and train a minimum of 5 Affiliate Marketing Agents monthly.

- Provide ongoing support and training to ensure the success of recruited agents.

- Foster strong relationships with agents to encourage long-term partnerships.

3. Sales Targets:

- Meet and exceed monthly sales targets set by TopWorker.

- Develop and implement strategic sales plans to achieve organizational goals.

4. Customer Relationship Management:

- Build and maintain strong relationships with customers and agents.

- Address customer concerns and inquiries promptly and professionally.

5. Reporting:

- Submit daily and weekly reports on sales activities, subscriptions, and agent recruitment to the sales manager.

1

Qualifications and Skills:

- Proven experience in field sales, preferably in a subscription-based or affiliate marketing industry.

- Strong communication and interpersonal skills.

- Ability to work independently and as part of a team.

- Goal-oriented with a focus on achieving and exceeding targets.

- Familiarity with sales techniques and strategies.

Compensation:

- Basic Salary: INR 10, ,000 per month.

- Attractive commission structure based on subscriptions and agent recruitment.

How to Apply:

If you are a self-motivated individual with a passion for sales and generating new business opportunities, we invite you to submit your resume and cover letter to.

Please include details of your relevant experience and explain why you believe you are the ideal candidate for this position.

Contact No:

Join TopWorker in driving success and be a key contributor to our growing team

Job Type: Full-time

Pay: ₹15, ₹25,000.00 per month

Benefits:

• Health insurance

Work Location: In person