Showing 28 Crm jobs in Mumbai
Customer Relationship Management (CRM)
Mumbai, Maharashtra
Housiey
Posted 4 days ago
Job Viewed
Job Description
Housiey is seeking a dynamic and customer-centric CRM Executive to enhance client relationships and ensure a seamless post-sales experience. The ideal candidate will be responsible for managing customer interactions, coordinating site visits, and fostering long-term relationships to drive customer satisfaction and referrals.
Key Responsibilities:
Maintain and manage booking data with accuracy and efficiency.
Engage with clients through professional communication, congratulating them on their property bookings.
Coordinate and schedule site visits, ensuring a seamless and personalized experience.
Facilitate client visits by providing welcome kits/hampers and addressing their queries.
Cultivate strong client relationships by offering consistent post-sales support.
Solicit referrals from satisfied clients to generate new business opportunities.
Ensure timely resolution of client concerns by liaising with internal teams.
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0
CRM Developer - Microsoft Dynamics 365 CRM
Mumbai, Maharashtra
proMX
Posted 1 day ago
Job Viewed
Job Description
About us:
proMX is a consulting company based in Germany, USA, UK, India, Canada & Singapore. As a Microsoft Solutions Partner, we focus on Microsoft Dynamics 365, project and resource management, process consulting and software development. As a very successful and dynamic company, we support nationally and internationally active customers and have already received several awards for our work.
Your Tasks:
- Design, build, and maintain high-traffic, scalable services and solutions based on the Dynamics 365 platform focused on quality and efficiency.
- Ensuring adherence to defined development guidelines.
- Meeting the company's workload targets.
- Analyze complex business requirements and convert technical and functional requirements into system level design specifications to develop high-performance software.
- Developing software architecture following the FDD/FSD approach.
- Implementing software according to requirement specifications, using tools like DevOps or JIRA, while maintaining the highest level of code quality.
- Ensuring the proper functioning of the software.
- Creating software documentation, including online help and manuals Performing code documentation in accordance with the development guideline.
- Introducing new technologies and procedures into software development processes.
- Independently acquiring knowledge and sharing it with teams and the entire organization.
- Taking on mentoring and coaching responsibilities.
- Take End-to-End ownership of delivery, including crafting technical specifications, writing readable and extensible code, and developing runbooks and methods for capturing and analyzing post-release metrics.
- Develop unit test code as part of overall quality assurance best practices
- Ensuring compliance with information security and data protection requirements.
Your qualifications:
- Minimum of 3 years of professional experience in software development.
- Strong knowledge of relevant programming languages and current development method.
- Good understanding of software architectures.
- Proficiency in SQL programming, MS SQL Server, Azure services, frontend development, and .NET development.
- Very Strong in C# Knowledge, Plugin Development, Azure function Development, API Integration implementation with CRM, Cloud Flow, Custom Connectors (desirable), Canvas App(Desirable), Custom Workflow, PCF, Team Management and handling.
- Familiarity with user interface philosophies.
- High expertise in integrating with Dynamics 365/Dataverse.
- Dynamics CRM/CE Plugin development
- Proficient in using MS Office programs (Teams, Word, Excel, PowerPoint).
- Good command of English, both written and spoken.
We offer:
- Open and cooperative corporate culture with nice colleagues and a trustful working atmosphere
- Flat hierarchy
- Flexible working hours and possibility to work from home
- Free mental health platform
- Further training opportunities
- Future-oriented work with a focus on innovation
- Long term employment
- Unique employee events
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1
Microsoft Dynamics CRM Architect
Mumbai, Maharashtra
Kyndryl
Posted 4 days ago
Job Viewed
Job Description
**Who We Are**
At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward - always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities.
**The Role**
As a Software Engineering - Developer at Kyndryl, you will be at the forefront of designing, developing, and implementing cutting-edge software solutions. Your work will play a critical role in our business offering, your code will deliver value to our customers faster than ever before, and your attention to detail and commitment to quality will be critical in ensuring the success of our products.
Are you passionate about solving complex problems? Do you thrive in a fast-paced environment? Then there's a good chance you will love being a part of our Software Engineering - Development team at Kyndryl, where you will be able to see the immediate value of your work.
Using design documentation and functional programming specifications, you will be responsible for implementing identified components. You will ensure that implemented components are appropriately documented, unit-tested, and ready for integration into the final product. You will have the opportunity to architect the solution, test the code, and deploy and build a CI/CD pipeline for it.
As a valued member of our team, you will provide work estimates for assigned development work, and guide features, functional objectives, or technologies being built for interested parties. Your contributions will have a significant impact on our products' success, and you will be part of a team that is passionate about innovation, creativity, and excellence. Above all else, you will have the freedom to drive innovation and take ownership of your work while honing your problem-solving, collaboration, and automation skills. Together, we can make a difference in the world of cloud-based managed services.
**Key Responsibilities:**
+ Lead CRM and Power Platform solution design aligned with client needs and best practices.
+ Provide architectural guidance on integration, data flow, performance, and compliance (e.g., GDPR, HSE).
+ Serve as Technical Design Authority for complex CRM programs.
+ Collaborate with engineering/product teams for seamless implementation and improvements.
+ Drive IT infrastructure enhancements and knowledge sharing.
+ Ensure compliance through effective data and change control architecture.
+ Advise clients on strategic goals, offering scalable and secure solutions.
+ Develop CRM roadmaps in collaboration with Enterprise Architects.
+ Deliver architecture blueprints and documentation.
+ Ensure alignment with enterprise architecture standards.
Your Future at Kyndryl
The career path ahead is full of exciting opportunities to grow and advance within the job family. With dedication and hard work, you can climb the ladder to higher bands, achieving coveted positions such as Principal Engineer or Vice President of Software. These roles not only offer the chance to inspire and innovate, but also bring with them a sense of pride and accomplishment for having reached the pinnacle of your career in the software industry.
**Who You Are**
You're good at what you do and possess the required experience to prove it. However, equally as important - you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused - someone who prioritizes customer success in their work. And finally, you're open and borderless - naturally inclusive in how you work with others.
**Required Technical and Professional Experience**
+ 10+ experience as a Dynamics CRM Architect.
+ Expertise in Microsoft Dynamics 365 CRM (Sales, Marketing (CI-Journey) and Customer Service, Power Platform (Power Apps, Power Automate, Power BI) C#, JavaScript, .NET, SQL Server, Azure services and REST APIs.
+ Strong understanding of SDLC, Agile methodologies, and CI/CD pipelines. Experience with any combination of the following security services: threat modelling, secure coding, identity management and authorization, authentication, system administration.
+ Strong knowledge of network security, secure coding principles, and common vulnerabilities (OWASP, SAST/DAST).
+ Hands on Experience in DevSecOps practices and security tooling integration into CI/CD.
+ Excellent problem-solving, communication, and interpersonal skills.
**Preferred Technical and Professional Experience**
+ Bachelor's degree in computer science, IT, or related field.
+ Microsoft Certified: Dynamics 365 + Power Platform Solution Architect Expert
+ Microsoft Certified: Power Platform Developer Associate
+ Microsoft Certified: Dynamics 365 Fundamentals (CRM)
+ Excellent problem-solving, communication, and interpersonal skills.
**Being You**
Diversity is a whole lot more than what we look like or where we come from, it's how we think and who we are. We welcome people of all cultures, backgrounds, and experiences. But we're not doing it single-handily: Our Kyndryl Inclusion Networks are only one of many ways we create a workplace where all Kyndryls can find and provide support and advice. This dedication to welcoming everyone into our company means that Kyndryl gives you - and everyone next to you - the ability to bring your whole self to work, individually and collectively, and support the activation of our equitable culture. That's the Kyndryl Way.
**What You Can Expect**
With state-of-the-art resources and Fortune 100 clients, every day is an opportunity to innovate, build new capabilities, new relationships, new processes, and new value. Kyndryl cares about your well-being and prides itself on offering benefits that give you choice, reflect the diversity of our employees and support you and your family through the moments that matter - wherever you are in your life journey. Our employee learning programs give you access to the best learning in the industry to receive certifications, including Microsoft, Google, Amazon, Skillsoft, and many more. Through our company-wide volunteering and giving platform, you can donate, start fundraisers, volunteer, and search over 2 million non-profit organizations. At Kyndryl, we invest heavily in you, we want you to succeed so that together, we will all succeed.
**Get Referred!**
If you know someone that works at Kyndryl, when asked 'How Did You Hear About Us' during the application process, select 'Employee Referral' and enter your contact's Kyndryl email address.
Kyndryl is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other characteristics. Kyndryl is also committed to compliance with all fair employment practices regarding citizenship and immigration status.
At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward - always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities.
**The Role**
As a Software Engineering - Developer at Kyndryl, you will be at the forefront of designing, developing, and implementing cutting-edge software solutions. Your work will play a critical role in our business offering, your code will deliver value to our customers faster than ever before, and your attention to detail and commitment to quality will be critical in ensuring the success of our products.
Are you passionate about solving complex problems? Do you thrive in a fast-paced environment? Then there's a good chance you will love being a part of our Software Engineering - Development team at Kyndryl, where you will be able to see the immediate value of your work.
Using design documentation and functional programming specifications, you will be responsible for implementing identified components. You will ensure that implemented components are appropriately documented, unit-tested, and ready for integration into the final product. You will have the opportunity to architect the solution, test the code, and deploy and build a CI/CD pipeline for it.
As a valued member of our team, you will provide work estimates for assigned development work, and guide features, functional objectives, or technologies being built for interested parties. Your contributions will have a significant impact on our products' success, and you will be part of a team that is passionate about innovation, creativity, and excellence. Above all else, you will have the freedom to drive innovation and take ownership of your work while honing your problem-solving, collaboration, and automation skills. Together, we can make a difference in the world of cloud-based managed services.
**Key Responsibilities:**
+ Lead CRM and Power Platform solution design aligned with client needs and best practices.
+ Provide architectural guidance on integration, data flow, performance, and compliance (e.g., GDPR, HSE).
+ Serve as Technical Design Authority for complex CRM programs.
+ Collaborate with engineering/product teams for seamless implementation and improvements.
+ Drive IT infrastructure enhancements and knowledge sharing.
+ Ensure compliance through effective data and change control architecture.
+ Advise clients on strategic goals, offering scalable and secure solutions.
+ Develop CRM roadmaps in collaboration with Enterprise Architects.
+ Deliver architecture blueprints and documentation.
+ Ensure alignment with enterprise architecture standards.
Your Future at Kyndryl
The career path ahead is full of exciting opportunities to grow and advance within the job family. With dedication and hard work, you can climb the ladder to higher bands, achieving coveted positions such as Principal Engineer or Vice President of Software. These roles not only offer the chance to inspire and innovate, but also bring with them a sense of pride and accomplishment for having reached the pinnacle of your career in the software industry.
**Who You Are**
You're good at what you do and possess the required experience to prove it. However, equally as important - you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused - someone who prioritizes customer success in their work. And finally, you're open and borderless - naturally inclusive in how you work with others.
**Required Technical and Professional Experience**
+ 10+ experience as a Dynamics CRM Architect.
+ Expertise in Microsoft Dynamics 365 CRM (Sales, Marketing (CI-Journey) and Customer Service, Power Platform (Power Apps, Power Automate, Power BI) C#, JavaScript, .NET, SQL Server, Azure services and REST APIs.
+ Strong understanding of SDLC, Agile methodologies, and CI/CD pipelines. Experience with any combination of the following security services: threat modelling, secure coding, identity management and authorization, authentication, system administration.
+ Strong knowledge of network security, secure coding principles, and common vulnerabilities (OWASP, SAST/DAST).
+ Hands on Experience in DevSecOps practices and security tooling integration into CI/CD.
+ Excellent problem-solving, communication, and interpersonal skills.
**Preferred Technical and Professional Experience**
+ Bachelor's degree in computer science, IT, or related field.
+ Microsoft Certified: Dynamics 365 + Power Platform Solution Architect Expert
+ Microsoft Certified: Power Platform Developer Associate
+ Microsoft Certified: Dynamics 365 Fundamentals (CRM)
+ Excellent problem-solving, communication, and interpersonal skills.
**Being You**
Diversity is a whole lot more than what we look like or where we come from, it's how we think and who we are. We welcome people of all cultures, backgrounds, and experiences. But we're not doing it single-handily: Our Kyndryl Inclusion Networks are only one of many ways we create a workplace where all Kyndryls can find and provide support and advice. This dedication to welcoming everyone into our company means that Kyndryl gives you - and everyone next to you - the ability to bring your whole self to work, individually and collectively, and support the activation of our equitable culture. That's the Kyndryl Way.
**What You Can Expect**
With state-of-the-art resources and Fortune 100 clients, every day is an opportunity to innovate, build new capabilities, new relationships, new processes, and new value. Kyndryl cares about your well-being and prides itself on offering benefits that give you choice, reflect the diversity of our employees and support you and your family through the moments that matter - wherever you are in your life journey. Our employee learning programs give you access to the best learning in the industry to receive certifications, including Microsoft, Google, Amazon, Skillsoft, and many more. Through our company-wide volunteering and giving platform, you can donate, start fundraisers, volunteer, and search over 2 million non-profit organizations. At Kyndryl, we invest heavily in you, we want you to succeed so that together, we will all succeed.
**Get Referred!**
If you know someone that works at Kyndryl, when asked 'How Did You Hear About Us' during the application process, select 'Employee Referral' and enter your contact's Kyndryl email address.
Kyndryl is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other characteristics. Kyndryl is also committed to compliance with all fair employment practices regarding citizenship and immigration status.
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This advertiser has chosen not to accept applicants from your region.
2
CRM Developer
Mumbai, Maharashtra
Datamatics
Posted 1 day ago
Job Viewed
Job Description
Key Responsibilities
Implementation, configuration, customization and development of the various components of Microsoft Dynamics 365/Power Apps.
Desired Skills
- Require minimum of 5 years of experience in Dynamics 365 CRM.
- Should have good Techno-functional experience, particularly in Dynamics CE Sales, Service and Marketing modules
- Should have good experience in Power Platform including Power apps and Power Automate
- Good communication skill is must
- Should be able to understand the requirement and provide best possible solution
- Good knowledge and experience of .NET, C# to write custom plugins & workflow activities.
- Knowledge and experience of JavaScript for client side scripting and Ribbon Workbench
- Preferred to have Power Virtual Agent and D365 Omnichannel knowledge and experience
- Must have knowledge of Azure functions and CI/CD pipelines
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3
CRM HEAD
400093 Mumbai, Maharashtra
JewelsHire
Posted 535 days ago
Job Viewed
Job Description
JewelsHire , a distinguished leader in the realm of jewellery industry recruitment, extends its invitation for a position at a renowned jewellery manufacturer located in Andheri East, Mumbai. Key Responsibilities:Build and lead a high-performing CRM team, providing guidance, training, and mentorship.Making sure the orders are dispatched on time.Foster a collaborative and innovative team culture.Develop and implement a comprehensive CRM strategy tailored to the jewellery industry. Collaborate with cross-functional teams to align CRM initiatives with overall business objectives. Develop and optimize the process to enhance the overall efficiencyIdentify touchpoints for improvement and implement strategies to address pain points.Requirements Bachelor's degree Experience Required - 8+ Year Proven experience in CRM leadership roles within the jewellery or luxury goods industry.Must have worked with clients like Signet, Jared etc. In-depth knowledge of CRM tools, technologies, and best practices. Strong analytical and problem-solving skills. Excellent communication and interpersonal skills. Familiarity with data protection regulations and compliance. Ability to work collaboratively across departments and levels of the organization. Demonstrated success in driving customer engagement and loyalty. Benefits Salary Budget - Up to 70k
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4
CRM Intern
400058 Mumbai, Maharashtra
IIDE
Posted 599 days ago
Job Viewed
Job Description
Job Description: We are seeking a motivated and detail-oriented individual to join our team as a CRM Intern. In this role, you will assist in developing and implementing customer relationship management strategies to enhance our business operations. Your responsibilities will include analyzing customer data, assisting in the creation of targeted marketing campaigns, and providing support for CRM software implementation and maintenance. Selected intern's day-to-day responsibilities include: 1. Creating customer journeys & funneling on CRM.2. Campaign Support: Conducting end-to-end email & whatsapp marketing campaigns.3. Analytics Assistance: Daily analysis of campaign performance and customer engagement metrics.4. Content Creation: Creating dashboards for reporting and contributing to developing content for CRM communications.5. Customer Research: Conducting research on target audiences to inform segmentation and personalization strategies.6. Administrative Support: Providing general support to the CRM team, including scheduling meetings, preparing reports, and organizing files.7. Learning and Development: Actively participating in training to understand CRM principles, tools, and techniques better.8. Collaboration: Working with cross-functional teams to ensure alignment and consistency in CRM efforts.
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5
CRM & Sales- Executive
Mumbai, Maharashtra
Wellbeing Nutrition
Posted 14 days ago
Job Viewed
Job Description
We’re Hiring: CRM & Sales Executive (CRM & Sales)
About the Role
We’re looking for a CRM & Sales Executive who will take ownership of both customer relationship management and revenue growth .
This role isn’t about cold calling — it’s about nurturing leads, building loyalty, and driving sales through customer insight and engagement .
What You’ll Do
- Manage and optimize our CRM system to track and nurture customer journeys.
- Identify opportunities for upselling, cross-selling , and customer retention.
- Build long-term relationships with customers through proactive engagement and follow-ups.
- Collaborate with the marketing team to run personalized campaigns and promotions.
- Convert inbound leads and repeat customers into loyal brand advocates.
- Monitor customer data and insights to improve sales performance and satisfaction.
What We’re Looking For
- Bachelor’s degree in Business, Marketing, Nutrition, or related field.
- 1–3 years of experience in CRM-based sales, ideally in nutraceuticals, wellness, health tech, or D2C brands.
- Strong understanding of customer lifecycle management and sales automation tools (HubSpot, Zoho, Salesforce, etc.) .
- Excellent communication, empathy, and follow-up skills.
- Passion for health, nutrition, and customer success.
Why Join Us
- Be part of a growing health & wellness brand shaping the future of nutrition.
- Hands-on role with visible impact on growth and customer experience.
- Supportive and dynamic team culture.
- Competitive salary plus performance-based incentives .
Ideal Backgrounds
- If you’ve worked in CRM or sales roles for D2C health brands, wellness products, nutraceuticals, or fitness/nutrition platforms , we’d love to hear from you!
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6
Project Manager - CRM
Mumbai, Maharashtra
Lighthouse Learning Group
Posted 14 days ago
Job Viewed
Job Description
JOB DESCRIPTION – Project Manager – CRM
ABOUT LIGHTHOUSE LEARNING
India's leading Early Childhood & K-12 Education company – Lighthouse Learning (formerly known as EuroKids International), is committed to delivering the Joy of Learning to students in the early childhood education and K12 segments. With its portfolio of brands - EuroKidsPreschool, Kangaroo Kids Preschool, EuroSchool, Billabong High International, Cambridge Public School (Bangalore), Centre Point Group of Schools (Nagpur) , Lighthouse Learning is committed to delivering a holistic, nurturing and secure learning environment for children. With a ‘Child First’ ideology at its core, the group is committed to delivering a robust foundation for future generations with innovation in pedagogy, use of appropriate technology and focus on child safety. With a network of over 1,200 pre-schools and 42 Schools , Lighthouse Learning empowers 1000+ women entrepreneurs across the nation and employs a workforce of over 10,000 .
Click here to know more about Lighthouse Learning
Position Title
Project Manager - Enterprise
Grade/ Band
Manager - II
Business Group
Corporate
Function
IT
Location
Mumbai,HO
Reports to
AVP – Enterprise Solutions
Purpose
The Project Manager – CRM will be part of the Enterprise Application Team within Lighthouse Digital Labs , leading the end-to-end execution of CRM initiatives. This role requires deep expertise in CRM project management and implementation , with a strong ability to manage multiple stakeholders, align business needs with technology solutions, and deliver scalable and impactful outcomes. Candidates with a consulting background and proven experience in driving CRM transformations will be preferred.
Role and responsibilities:
- Lead and manage end to end CRM implementation and enhancement projects from planning to delivery, ensuring timelines, budgets, and quality benchmarks are met.
- Collaborate closely with senior business stakeholders to understand requirements, define scope, and translate them into actionable CRM solutions.
- Partner with technology teams, vendors, and consultants to ensure successful delivery and integration of CRM initiatives across functions.
- Manage team of Business analysts and drive delivery in coordination with tech partners
- Drive CRM adoption and change management , enabling business teams to leverage tools effectively for customer engagement, insights, and decision-making.
- Establish project governance frameworks, monitor progress, manage risks, and report project status to leadership.
- Stay updated on emerging CRM technologies and best practices to recommend innovative solutions that align with organizational goals.
- Ability to thrive in a fast-paced, dynamic environment with a focus on delivery and outcomes.
Experience and Qualification:
Essential
- MBA/ Postgraduate in Business, Technology, or related fields with 12-15 years of experience in managing CRM projects and implementations .
- ERP implementation experience in services industry
- Deep understanding of CRM systems (Zoho, Salesforce, Microsoft Dynamics, or equivalent), integrations, and workflows.
- Excellent project management skills with exposure to Agile/Waterfall methodologies.
- Strong problem-solving, communication, and stakeholder management abilities.
Desirable
- Background: Preferably from a consulting or large-scale enterprise environment.
- Project Management certification (PMP / PRINCE2 / Agile) would be an added advantage.
(Lighthouse Learning is an equal opportunity employer and its recruitment and selection process does not discriminate on gender, caste, creed, class, language, region, race etc. Candidates meeting the required qualifications as per the job description and specification shall be provided with a fair opportunity for employment)
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7
MSD CRM Architect
Mumbai, Maharashtra
Akron Intel
Posted 1 day ago
Job Viewed
Job Description
MSD CRM Architect - 10-18 Years Experience - Mumbai, Pune, Chennai, Noida, Bangalore
We're looking for an experienced and driven MSD CRM Architect to join our team. If you have a deep understanding of the Microsoft Dynamics 365 ecosystem and a passion for designing robust, scalable solutions, this role is for you!
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8
Sr. Microsoft Dynamics CRM Techno-Functional Consultant
Mumbai, Maharashtra
Kyndryl
Posted 4 days ago
Job Viewed
Job Description
**Who We Are**
At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward - always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities.
**The Role**
Are you passionate about solving complex problems? Do you thrive in a fast-paced environment? Then there's a good chance you will love being a part of our Software Engineering - Development team at Kyndryl, where you will be able to see the immediate value of your work.
As a Software Engineering - Developer at Kyndryl, you will be at the forefront of designing, developing, and implementing cutting-edge software solutions. Your work will play a critical role in our business offering, your code will deliver value to our customers faster than ever before, and your attention to detail and commitment to quality will be critical in ensuring the success of our products.
We are seeking a highly skilled and experienced Senior Functional Consultant with expertise in **MS Dynamics 365 CRM, Microsoft 365** and associated platforms.
The ideal candidate will leverage their deep functional knowledge of CRM: MS-Dynamics and other related systems to help clients optimize Sales, Marketing and Legal processes, ensure seamless system integration, and deliver impactful business results.
**Key Responsibilities include:**
+ Provide expert-level support and guidance on MS-Dynamics 365, PowerApps, SharePoint Advanced, SiteCore ,.
+ Analyse business requirements and translate them into effective MS-Dynamics 365, PowerApps solutions.
+ Configure and customize Maconomy modules to meet business needs.
+ Conduct training sessions for end-users and provide ongoing support.
+ Collaborate with cross-functional teams to ensure seamless integration of MS-Dynamics 365,PowerApps solutions with other systems.
+ Develop and maintain documentation for MS-Dynamics 365, PowerApps processes and configurations.
+ Troubleshoot and resolve issues related to MS-Dynamics 365, PowerApps solutions modules.
+ Perform Hands-on activities of tickets analysis, Identify, test & apply resolution in MS-Dynamics 365, PowerApps solutions
**Your Future at Kyndryl**
The career path ahead is full of exciting opportunities to grow and advance within the job family. With dedication and hard work, you can climb the ladder to higher bands, achieving coveted positions such as Principal Engineer or Vice President of Software. These roles not only offer the chance to inspire and innovate, but also bring with them a sense of pride and accomplishment for having reached the pinnacle of your career in the software industry.
**Who You Are**
Job Qualifications
You're good at what you do and possess the required experience to prove it. However, equally as important - you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused - someone who prioritizes customer success in their work. And finally, you're open and borderless - naturally inclusive in how you work with others.
**Required Technical and Professional Experience**
+ Bachelor's degree in information technology, Sales/Marketing Legal or a related field.
+ Minimum 8+ years of experience as a Dynamics CRM Techno-Functional Consultant.
+ Strong hands-on experience in configurations and customizations including Security Model, Web Resources, Plugins, etc.
+ Experience working on both Sales and Marketing modules
+ Solid development skills in C# .NET, Web API, and OOP concepts
+ Proficiency in the Power Platform (PowerApps, Power Automate, Desktop Flows, etc.)
+ Hands on experience in Azure Services like: Azure function, Azure App Service etc.
+ Must have worked on Integration with external systems (both Inbound and Outbound)
+ Also, must be aware of various Architectural models like: Event Driven Architecture, Orchestration etc. (Optional)
+ Excellent communication and interpersonal skills
+ Strong understanding of MS-Dynamics.
+ Excellent problem-solving skills and attention to detail.
+ Strong communication and interpersonal skills.
+ Ability to work collaboratively with cross-functional teams and client.
+ Experience with business process configuration, requirements gathering, fit-gap analysis, testing and validation, end-user training, and troubleshooting and support.
**Preferred Technical and Professional Experience**
+ Knowledge of industry best practices for CRM - MS-Dynamics.
+ Good understanding of complimentary CRM tools and platforms like Power Automate, PowerApps, Advanced Sharepoint, Agile environment,
+ Experience with CI/CD tools (Maven, Bitbucket, Sonar, Jenkins)
+ Ability to manage multiple projects and priorities simultaneously.
+ Strong analytical and critical thinking skills.
**Being You**
Diversity is a whole lot more than what we look like or where we come from, it's how we think and who we are. We welcome people of all cultures, backgrounds, and experiences. But we're not doing it single-handily: Our Kyndryl Inclusion Networks are only one of many ways we create a workplace where all Kyndryls can find and provide support and advice. This dedication to welcoming everyone into our company means that Kyndryl gives you - and everyone next to you - the ability to bring your whole self to work, individually and collectively, and support the activation of our equitable culture. That's the Kyndryl Way.
**What You Can Expect**
With state-of-the-art resources and Fortune 100 clients, every day is an opportunity to innovate, build new capabilities, new relationships, new processes, and new value. Kyndryl cares about your well-being and prides itself on offering benefits that give you choice, reflect the diversity of our employees and support you and your family through the moments that matter - wherever you are in your life journey. Our employee learning programs give you access to the best learning in the industry to receive certifications, including Microsoft, Google, Amazon, Skillsoft, and many more. Through our company-wide volunteering and giving platform, you can donate, start fundraisers, volunteer, and search over 2 million non-profit organizations. At Kyndryl, we invest heavily in you, we want you to succeed so that together, we will all succeed.
**Get Referred!**
If you know someone that works at Kyndryl, when asked 'How Did You Hear About Us' during the application process, select 'Employee Referral' and enter your contact's Kyndryl email address.
Kyndryl is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other characteristics. Kyndryl is also committed to compliance with all fair employment practices regarding citizenship and immigration status.
At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward - always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities.
**The Role**
Are you passionate about solving complex problems? Do you thrive in a fast-paced environment? Then there's a good chance you will love being a part of our Software Engineering - Development team at Kyndryl, where you will be able to see the immediate value of your work.
As a Software Engineering - Developer at Kyndryl, you will be at the forefront of designing, developing, and implementing cutting-edge software solutions. Your work will play a critical role in our business offering, your code will deliver value to our customers faster than ever before, and your attention to detail and commitment to quality will be critical in ensuring the success of our products.
We are seeking a highly skilled and experienced Senior Functional Consultant with expertise in **MS Dynamics 365 CRM, Microsoft 365** and associated platforms.
The ideal candidate will leverage their deep functional knowledge of CRM: MS-Dynamics and other related systems to help clients optimize Sales, Marketing and Legal processes, ensure seamless system integration, and deliver impactful business results.
**Key Responsibilities include:**
+ Provide expert-level support and guidance on MS-Dynamics 365, PowerApps, SharePoint Advanced, SiteCore ,.
+ Analyse business requirements and translate them into effective MS-Dynamics 365, PowerApps solutions.
+ Configure and customize Maconomy modules to meet business needs.
+ Conduct training sessions for end-users and provide ongoing support.
+ Collaborate with cross-functional teams to ensure seamless integration of MS-Dynamics 365,PowerApps solutions with other systems.
+ Develop and maintain documentation for MS-Dynamics 365, PowerApps processes and configurations.
+ Troubleshoot and resolve issues related to MS-Dynamics 365, PowerApps solutions modules.
+ Perform Hands-on activities of tickets analysis, Identify, test & apply resolution in MS-Dynamics 365, PowerApps solutions
**Your Future at Kyndryl**
The career path ahead is full of exciting opportunities to grow and advance within the job family. With dedication and hard work, you can climb the ladder to higher bands, achieving coveted positions such as Principal Engineer or Vice President of Software. These roles not only offer the chance to inspire and innovate, but also bring with them a sense of pride and accomplishment for having reached the pinnacle of your career in the software industry.
**Who You Are**
Job Qualifications
You're good at what you do and possess the required experience to prove it. However, equally as important - you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused - someone who prioritizes customer success in their work. And finally, you're open and borderless - naturally inclusive in how you work with others.
**Required Technical and Professional Experience**
+ Bachelor's degree in information technology, Sales/Marketing Legal or a related field.
+ Minimum 8+ years of experience as a Dynamics CRM Techno-Functional Consultant.
+ Strong hands-on experience in configurations and customizations including Security Model, Web Resources, Plugins, etc.
+ Experience working on both Sales and Marketing modules
+ Solid development skills in C# .NET, Web API, and OOP concepts
+ Proficiency in the Power Platform (PowerApps, Power Automate, Desktop Flows, etc.)
+ Hands on experience in Azure Services like: Azure function, Azure App Service etc.
+ Must have worked on Integration with external systems (both Inbound and Outbound)
+ Also, must be aware of various Architectural models like: Event Driven Architecture, Orchestration etc. (Optional)
+ Excellent communication and interpersonal skills
+ Strong understanding of MS-Dynamics.
+ Excellent problem-solving skills and attention to detail.
+ Strong communication and interpersonal skills.
+ Ability to work collaboratively with cross-functional teams and client.
+ Experience with business process configuration, requirements gathering, fit-gap analysis, testing and validation, end-user training, and troubleshooting and support.
**Preferred Technical and Professional Experience**
+ Knowledge of industry best practices for CRM - MS-Dynamics.
+ Good understanding of complimentary CRM tools and platforms like Power Automate, PowerApps, Advanced Sharepoint, Agile environment,
+ Experience with CI/CD tools (Maven, Bitbucket, Sonar, Jenkins)
+ Ability to manage multiple projects and priorities simultaneously.
+ Strong analytical and critical thinking skills.
**Being You**
Diversity is a whole lot more than what we look like or where we come from, it's how we think and who we are. We welcome people of all cultures, backgrounds, and experiences. But we're not doing it single-handily: Our Kyndryl Inclusion Networks are only one of many ways we create a workplace where all Kyndryls can find and provide support and advice. This dedication to welcoming everyone into our company means that Kyndryl gives you - and everyone next to you - the ability to bring your whole self to work, individually and collectively, and support the activation of our equitable culture. That's the Kyndryl Way.
**What You Can Expect**
With state-of-the-art resources and Fortune 100 clients, every day is an opportunity to innovate, build new capabilities, new relationships, new processes, and new value. Kyndryl cares about your well-being and prides itself on offering benefits that give you choice, reflect the diversity of our employees and support you and your family through the moments that matter - wherever you are in your life journey. Our employee learning programs give you access to the best learning in the industry to receive certifications, including Microsoft, Google, Amazon, Skillsoft, and many more. Through our company-wide volunteering and giving platform, you can donate, start fundraisers, volunteer, and search over 2 million non-profit organizations. At Kyndryl, we invest heavily in you, we want you to succeed so that together, we will all succeed.
**Get Referred!**
If you know someone that works at Kyndryl, when asked 'How Did You Hear About Us' during the application process, select 'Employee Referral' and enter your contact's Kyndryl email address.
Kyndryl is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other characteristics. Kyndryl is also committed to compliance with all fair employment practices regarding citizenship and immigration status.
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