43 Customer Relationship Management Positions jobs in Jaipur

Established in 2005, Jai Shree Jewellers is a renowned name in Rajasthan's jewelry market. Based in Jaipur, the store offers authentic and traditional jewelry crafted by skilled artisans from various parts of India. With a vast range of stunning designs in Gold Jewelry, Silver Jewelry, and Gem Stones, Jai Shree Jewellers aims to provide exceptional online jewelry shopping experiences. The company, founded by Mr. Avant Kumar Jain, is driven by his extensive experience and supported by his son, Yash Jain, who brings a modern touch to their designs.

This is a full-time on-site role based in Jaipur for a Customer Relationship Management Consultant at Jai Shree Jewellers. The CRM Consultant will be responsible for analyzing business processes, improving sales strategies, consulting with clients, and managing Salesforce.com administration. The role involves developing and maintaining customer relationships, identifying customer needs, and providing tailored solutions to enhance customer satisfaction.

• Proficient in Analytical Skills and Business Process
• Experience in Sales and Consulting
• Knowledge of Salesforce.com Administration
• Excellent communication and interpersonal skills
• Ability to work independently and collaboratively in a team
• Experience in the jewelry industry is a plus
• Bachelor's degree in Business Administration, Marketing, or related field

A H International Private Limited is seeking a proactive and detail-oriented CRM Executive to manage and enhance client relationships, oversee billing activities, and support day-to-day customer service operations. The ideal candidate will have strong communication skills, proficiency in MS Excel, and a customer-first mindset.

• Act as the primary point of contact for existing and new clients, ensuring timely and professional communication.
• Manage and maintain client relationships by addressing queries, providing information, and resolving issues promptly.
• Prepare and maintain accurate records of client communications, contracts, and support requests.
• Handle client onboarding and ensure a smooth transition and training as required.
• Coordinate with internal departments (sales, accounts, logistics) to ensure timely delivery and resolution of client concerns.
• Generate and manage client billing, invoices, and payment follow-ups.
• Create and analyze reports using MS Excel for client accounts, billing status, and service efficiency.
• Assist in the development and implementation of CRM strategies to improve customer retention and satisfaction.

Must have experience in any Industry - E-commerce / Logistics

Job Description

Candidate Profile required

Years of Experience

Minimum two years in CRM

Compensation

Salary: As per industry standards + incentives. Benefits – Travel Allowance

Established in 2005, Jai Shree Jewellers is a renowned name in Rajasthan's jewelry market. Based in Jaipur, the store offers authentic and traditional jewelry crafted by skilled artisans from various parts of India. With a vast range of stunning designs in Gold Jewelry, Silver Jewelry, and Gem Stones, Jai Shree Jewellers aims to provide exceptional online jewelry shopping experiences. The company, founded by Mr. Avant Kumar Jain, is driven by his extensive experience and supported by his son, Yash Jain, who brings a modern touch to their designs.

This is a full-time on-site role based in Jaipur for a Customer Relationship Management Consultant at Jai Shree Jewellers. The CRM Consultant will be responsible for analyzing business processes, improving sales strategies, consulting with clients, and managing Salesforce.com administration. The role involves developing and maintaining customer relationships, identifying customer needs, and providing tailored solutions to enhance customer satisfaction.

• Proficient in Analytical Skills and Business Process
• Experience in Sales and Consulting
• Knowledge of Salesforce.com Administration
• Excellent communication and interpersonal skills
• Ability to work independently and collaboratively in a team
• Experience in the jewelry industry is a plus
• Bachelor's degree in Business Administration, Marketing, or related field

Established in 2005, Jai Shree Jewellers is a renowned name in Rajasthan's jewelry market. Based in Jaipur, the store offers authentic and traditional jewelry crafted by skilled artisans from various parts of India. With a vast range of stunning designs in Gold Jewelry, Silver Jewelry, and Gem Stones, Jai Shree Jewellers aims to provide exceptional online jewelry shopping experiences. The company, founded by Mr. Avant Kumar Jain, is driven by his extensive experience and supported by his son, Yash Jain, who brings a modern touch to their designs.

This is a full-time on-site role based in Jaipur for a Customer Relationship Management Consultant at Jai Shree Jewellers. The CRM Consultant will be responsible for analyzing business processes, improving sales strategies, consulting with clients, and managing Salesforce.com administration. The role involves developing and maintaining customer relationships, identifying customer needs, and providing tailored solutions to enhance customer satisfaction.

• Proficient in Analytical Skills and Business Process
• Experience in Sales and Consulting
• Knowledge of Salesforce.com Administration
• Excellent communication and interpersonal skills
• Ability to work independently and collaboratively in a team
• Experience in the jewelry industry is a plus
• Bachelor's degree in Business Administration, Marketing, or related field

Established in 2005, Jai Shree Jewellers is a renowned name in Rajasthan's jewelry market. Based in Jaipur, the store offers authentic and traditional jewelry crafted by skilled artisans from various parts of India. With a vast range of stunning designs in Gold Jewelry, Silver Jewelry, and Gem Stones, Jai Shree Jewellers aims to provide exceptional online jewelry shopping experiences. The company, founded by Mr. Avant Kumar Jain, is driven by his extensive experience and supported by his son, Yash Jain, who brings a modern touch to their designs.

This is a full-time on-site role based in Jaipur for a Customer Relationship Management Consultant at Jai Shree Jewellers. The CRM Consultant will be responsible for analyzing business processes, improving sales strategies, consulting with clients, and managing Salesforce.com administration. The role involves developing and maintaining customer relationships, identifying customer needs, and providing tailored solutions to enhance customer satisfaction.

• Proficient in Analytical Skills and Business Process
• Experience in Sales and Consulting
• Knowledge of Salesforce.com Administration
• Excellent communication and interpersonal skills
• Ability to work independently and collaboratively in a team
• Experience in the jewelry industry is a plus
• Bachelor's degree in Business Administration, Marketing, or related field

A H International Private Limited is seeking a proactive and detail-oriented CRM Executive to manage and enhance client relationships, oversee billing activities, and support day-to-day customer service operations. The ideal candidate will have strong communication skills, proficiency in MS Excel, and a customer-first mindset.

• Act as the primary point of contact for existing and new clients, ensuring timely and professional communication.
• Manage and maintain client relationships by addressing queries, providing information, and resolving issues promptly.
• Prepare and maintain accurate records of client communications, contracts, and support requests.
• Handle client onboarding and ensure a smooth transition and training as required.
• Coordinate with internal departments (sales, accounts, logistics) to ensure timely delivery and resolution of client concerns.
• Generate and manage client billing, invoices, and payment follow-ups.
• Create and analyze reports using MS Excel for client accounts, billing status, and service efficiency.
• Assist in the development and implementation of CRM strategies to improve customer retention and satisfaction.

Must have experience in any Industry - E-commerce / Logistics

• Manage a portfolio of clients, ensuring their success and satisfaction.
• Conduct client onboarding and provide product training and support.
• Respond to customer inquiries via phone, email, and chat in a timely manner.
• Troubleshoot and resolve customer issues, escalating when necessary.
• Proactively engage with clients to ensure they are maximizing value from our offerings.
• Gather and relay customer feedback to internal teams for product and service improvements.
• Build and maintain strong, long-lasting customer relationships.
• Identify opportunities for account growth and upselling.

• Bachelor's degree or equivalent experience.
• Proven experience in customer success, account management, or customer support.
• Excellent communication, interpersonal, and active listening skills.
• Strong problem-solving abilities and a customer-centric mindset.
• Proficiency in CRM software and helpdesk tools.
• Ability to manage multiple priorities and work effectively in a hybrid environment.