What Customer Relationship Management Jobs are in Jaipur?
Showing 10 Customer Relationship Management jobs in Jaipur
Customer Relationship Management Manager
Posted 5 days ago
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Job Description
Role Description The Customer Relationship Management Manager is a full-time, on-site role based in Jaipur. This role is responsible for designing and executing CRM strategies that improve customer retention, engagement, and lifetime value. Day-to-day tasks include analyzing customer data, segmenting the customer base, and developing targeted campaigns to drive repeat purchases and loyalty. The CRM Manager will collaborate with sales, marketing, and operations teams to ensure consistent customer communication and service standards across channels. The role also involves monitoring campaign performance, recommending improvements, and overseeing CRM tools and processes to maintain accurate, actionable customer information.
Qualifications
- Candidates should possess strong Analytical Skills to interpret customer data, identify trends, and support data-driven decision-making.
- Candidates should possess excellent Communication skills to coordinate with internal teams and engage effectively with customers.
- Candidates should possess Sales-related skills to understand sales processes, support upselling and cross-selling initiatives, and align CRM strategies with revenue goals.
- Candidates should possess Market Segmentation expertise to define customer groups, tailor messaging, and optimize campaign targeting.
- Candidates should possess Project Management skills to plan, implement, and track CRM initiatives within timelines and budgets.
- Experience with CRM software and customer data platforms is highly beneficial.
- Background in retail, hospitality, or customer-focused industries is preferred.
- Bachelor’s degree in Business, Marketing, or a related field, or equivalent practical experience.
- Ability to work on-site in Jaipur and collaborate with cross-functional teams.
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Management Consultant, Customer Experience Strategy
Posted 5 days ago
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Job Description
- Develop and implement customer experience strategies that align with client business objectives.
- Map customer journeys, identify key touchpoints, and analyze customer feedback.
- Design innovative solutions to improve customer engagement, satisfaction, and loyalty.
- Utilize data analytics and customer insights to inform CX strategy recommendations.
- Collaborate with cross-functional client teams to drive the implementation of CX initiatives.
- Conduct market research and competitive benchmarking on customer experience best practices.
- Manage project timelines, deliverables, and client expectations.
- Prepare and present compelling findings and strategic recommendations to senior stakeholders.
- Contribute to the development of the firm's CX practice and thought leadership.
- Bachelor's or Master's degree in Marketing, Business Administration, Psychology, or a related field.
- 3-5 years of experience in management consulting, marketing, customer insights, or a related field with a focus on customer experience.
- Proven experience in customer journey mapping, user research, and CX strategy development.
- Strong analytical and problem-solving skills, with the ability to synthesize qualitative and quantitative data.
- Excellent communication, presentation, and interpersonal skills.
- Demonstrated ability to manage project workstreams and collaborate effectively with clients.
- Familiarity with design thinking principles and agile methodologies.
- Ability to work effectively in a client-facing environment in Jaipur, Rajasthan .
- A passion for creating exceptional customer experiences and driving business growth through customer-centricity.
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ServiceNow Procurement Consultant (Client Procurement Contact) (Onsite / Remote)
Posted 5 days ago
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Job Description
Job Title: ServiceNow Procurement Consultant (Client Procurement Contact) (Onsite / Remote)
Experience: 5+ Year
s
Job Location: Riyadh (On-site) / Remo
te
Role Summ
aryWe are looking for an experienced ServiceNow Procurement Consultant for Procurement department, owning day-to-day procurement-process configuration, vendor-master governance, and issue resolution on the ServiceNow Procurement Operations application while representing procurement's voice in the wider S2P program
me.Key Responsibilit
- iesServe as the dedicated liaison between the ServiceNow delivery team and Procurement, Supply Chain, and Warehouse stakeholde
- rs.Gather, document, and prioritize procurement process requirements (requisition-to-PO, catalog management, vendor onboarding, contract linkag
- e).Configure and maintain the ServiceNow Procurement Operations / Sourcing & Procurement Operations (SPO) application, catalogs, and approval workflo
- ws.Own vendor master data governance, supplier onboarding workflows, and catalog content accuracy in coordination with Supplier Lifecycle Operatio
- ns.Triage and resolve day-to-day procurement service requests, incidents, and enhancement asks raised by hospital procurement sta
- ff.Track procurement SLAs/KPIs (cycle time, PO accuracy, catalog compliance) and report status to client and AvanteNow leadersh
- ip.Support internal audit and compliance reviews related to procurement controls, approval hierarchies, and segregation of duti
es.Mandatory Skills & Experie
- nce5+ years hands-on experience with ServiceNow Procurement/Sourcing & Procurement Operations (SPO) applicati
- on.Strong grounding in procurement processes: requisitioning, catalog management, vendor onboarding, PO lifecycle, contract linka
- ge.Proven experience as a client-facing functional consultant or business analyst, comfortable owning a stakeholder relationship direct
- ly.Experience configuring approval workflows, catalog items, and procurement forms/records in ServiceN
- ow.Ability to translate procurement policy and governance requirements into system configurati
on.Preferred / Good-to-Have Ski
- llsHospital, healthcare, or public-sector procurement experience (medical equipment, pharmaceuticals, facilities/capital procuremen
- t).Exposure to Saudi government procurement regulations (e.g., Etimad, GPSA/Nazaha compliance touchpoints) is a pl
- us.Experience with vendor performance management and supplier scorecar
ds.Certificati
- onsServiceNow Certified System Administrator (CSA) — mandato
- ry.ServiceNow Sourcing & Procurement Operations (SPO) Accreditation — preferr
- ed.CIPS (Chartered Institute of Procurement & Supply) or equivalent procurement certification — a strong pl
us.Education & Soft Ski
- llsBachelor's degree in Supply Chain, Business Administration, Engineering, or related fie
- ld.Exceptional relationship-management and diplomatic communication skills for daily client interacti
- on.Highly organized, able to juggle multiple stakeholder requests and prioritize under deadline pressu
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Job Description
Job Title -: Accounts officer /Sr. officer
Location - :Jaipur
Experience –: 1-3 Years
Qualification -: CA Inter / CMA
Job description
- Prepare and maintain accurate and up-to-date balance sheets.
- Reconcile balance sheet accounts, including cash, accounts receivable, accounts payable, inventory and other current assets, fixed assets and interbranch and intercompany reconciliations.
- Investigate and resolve discrepancies in balance sheet accounts promptly.
- Conduct analysis to identify trends, variances and potential issues in accounting process and operations.
- Conduct Trial Scrutiny to identify accounting hygiene issues and suggest and get implemented correct accounting practices.
- Make systematic changes into process and procedures to ensure discipline in accounting operations. Prepare financial reports and recommendations for management.
- Ensure compliance with GAAP, company policies and regulations.
- Coordinate and get statutory audit closed.
- Coordinate and get data compiled for tax audit and other department cases.
What were looking fo r-
- A candidate with minimum 2-3 years of experience in the relevant field with a university degree in Accounting, Finance, or a related field.
- A CA(Inter) or CMA designation is desirable.
- Experienced in accounting operations, with a proven track record in balance sheet reconciliation. Strong Excel skills are essential to this role, and experience with finance software like ERP will be advantageous.
- Analytical skills should be top-tier, with a keen eye for detail.
- Exceptional problem-solving skills and the ability to work independently are also required
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International Customer Retention Process
Posted 5 days ago
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Job Description
Urgent Hiring | International Customer Retention Process | Jaipur
We are hiring dynamic candidates for an International Customer Retention process. If you have strong communication skills and relevant BPO experience, we’d love to connect with you!
- Location: Jaipur
- Openings: 5
- Salary: Competitive
Eligibility Criteria:
- Undergraduate / Graduate
- Minimum 6 months of BPO experience
- Retention / Upscaling experience with Hospitality background is mandatory
- Excellent communication skills
- C1 US Voice Versant preferred
Shift Details:
- 5.5 working days
- Rotational shifts & week offs
Benefits:
- Cab facility
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Job Description
A Technical Head of Technical Services in the oil and grease (lubricants) industry is a senior leadership role responsible for bridging the gap between product development, manufacturing quality, and customer application. This role leads technical support teams, drives R&D for new formulations, ensures regulatory compliance, and provides specialized expertise to support sales and marketing initiatives.
Required Qualifications & Skills
Education: Master's or Bachelor's degree in Chemical Engineering, Industrial Chemistry, or a related field.
Experience: Minimum 10–15 years of experience in lubricants & grease manufacturing, with substantial experience in R&D, product formulation, and quality control.
Technical Expertise: Deep knowledge of additives, base fluids, grease manufacturing, and laboratory testing protocols.
Leadership Skills: Proven ability to manage teams, lead cross-functional projects, and communicate complex technical concepts to non-technical stakeholders.
Industry Knowledge: Familiarity with automotive/industrial OEM requirements and global lubricant standards.
Skills- Technical Service, Technical Service Head, Lubricants, R&D, QC, Techno commercial
Key Responsibilities
Strategic Technical Leadership: Define and execute the technical roadmap, including R&D for new product development and optimization of existing lubricant/grease formulations to meet international standards (e.g., ISO, SAE, API).
Customer Technical Support & Sales Enablement: Provide high-level technical expertise to key accounts, assisting in lubrication surveys, product recommendations, and solving complex application challenges. Handling customer queries & complaints.
Quality Assurance & Compliance: Oversee laboratory testing, quality control processes, and ensure all products comply with environmental, safety, and industry regulations.
Product Validation & Field Trials: Manage the validation of new products through rigorous field trials and performance benchmarking against competitors.
Team Leadership & Development: Lead, mentor, and train technical staff, including chemists, lab technicians, and field engineers.
Technical Marketing Support: Create technical literature, whitepapers, and guides to support sales teams in promoting product advantages.
Raw Material & Supplier Evaluation: Liaise with suppliers for technical evaluation of base oils and additives.
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Job Description
Join our team as the expert you are now and create your future.
Supply Chain consultants at Huron will support clients in their digital transformation journey by bringing industry best practices and integrating them with the power of the Oracle Fusion SCM SaaS application. Individuals at this level will be responsible for understanding clients' current ('As-Is') processes and aligning or transforming them within the Oracle Fusion SCM application.
They are expected to have end-to-end process knowledge of at least two key supply chain processes, such as Procure-to-Pay, Order-to-Cash, or Plan-to-Build. Additionally, consultants will contribute to internal initiatives by developing accelerators, reusable assets, and training materials to enhance efficiency and knowledge sharing. Individual will lead various sales pursuits from SCM persona.
Consultants should collaborate with cross-functional and technical teams and possess a strong technical acumen to evaluate and promote the use of AI and ML in various aspects of the supply chain.
+ 9-12 years in Oracle Fusion SCM Consultant with expertise in at least two of the following modules: Order Management, CHRM, Planning and Pricing
+ Minimum of two SCM project implementations.
+ Hands-on experience with BPM.
+ Ability to lead fit-gap analysis, requirements gathering, documentation, application configuration, testing, and training.
+ Ability to independently manage the SCM track, interact with clients, and conduct business requirement and training sessions.
+ Experience conducting CRP, UAT & SIT sessions with clients/stakeholders.
+ Experience in implementing SCM Cloud, configuring workflows, issue resolution, and customization across modules.
+ Thorough knowledge of end-to-end P2P or O2C cycle and Supply Chain processes.
+ Excellent communication and strong client-facing skills.
+ Experience working with Oracle support for issue resolutions.
+ Experience in SCM data upload/migration (FBDI & ADFDi) and resolving related issues.
+ Experience supporting period closure activities.
+ High-level knowledge of end-to-end integrations between SCM modules and other modules (e.g., Projects, Procurement, Financials, HCM).
+ Strong communication, presentation, analytical, and problem-solving skills.
**Position Level**
Manager
**Country**
India
At Huron, we're redefining what a consulting organization can be. We go beyond advice to deliver results that last. We inherit our client's challenges as if they were our own. We help them transform for the future. We advocate. We make a difference. And we intelligently, passionately, relentlessly do great work.together.
Are you the kind of person who stands ready to jump in, roll up your sleeves and transform ideas into action? Then come discover Huron.
Whether you have years of experience or come right out of college, we invite you to explore our many opportunities. Find out how you can use your talents and develop your skills to make an impact immediately. Learn about how our culture and values provide you with the kind of environment that invites new ideas and innovation. Come see how we collaborate with each other in a culture of learning, coaching, diversity and inclusion. And hear about our unwavering commitment to make a difference in partnership with our clients, shareholders, communities and colleagues.
Huron Consulting Group offers a competitive compensation and benefits package including medical, dental, and vision coverage to employees and dependents; a 401(k) plan with a generous employer match; an employee stock purchase plan; a generous Paid Time Off policy; and paid parental leave and adoption assistance. Our Wellness Program supports employee total well-being by providing free annual health screenings and coaching, bank at work, and on-site workshops, as well as ongoing programs recognizing major events in the lives of our employees throughout the year. All benefits and programs are subject to applicable eligibility requirements.
Huron is fully committed to providing equal employment opportunity to job applicants and employees in recruitment, hiring, employment, compensation, benefits, promotions, transfers, training, and all other terms and conditions of employment. Huron will not discriminate on the basis of age, race, color, gender, marital status, sexual orientation, gender identity, pregnancy, national origin, religion, veteran status, physical or mental disability, genetic information, creed, citizenship or any other status protected by laws or regulations in the locations where we do business. We endeavor to maintain a drug-free workplace.
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Job Description
Ready to shape the future of work? At Genpact, we don’t just adapt to change—we drive it. AI and digital innovation are redefining industries, and we’re leading the charge. Genpact’s AI Gigafactory, our industry-first accelerator, is an example of how we’re scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies’ most complex challenges. If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team that’s shaping the future, this is your moment. Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions – we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation, our teams implement data, technology, and AI to create tomorrow, today. Get to know us at genpact.com and on LinkedIn, X, YouTube, and Facebook.
Inviting applications for the role of Service Delivery Leader HRO Payroll
In this role, you will be responsible for the Payroll Operations. Focus on continuous process improvement and adaptive to change. Develop & manage effective working relationships in the organization and actively collaborate closely with all Clients. Responsibilities • Be hands on, to ensure delivery per customer expectation along with meeting defined SLA and ensure Customer satisfaction. Noise free operations is a critical result. • Understand concept of ROE’s and clearing Equifax errors • Labor postings • Hands on experience on Oncycle and Off cycle Payroll processing • Attention to detail in resolving reconciliation open items • Understand Garnishments and Terminations • Pay processing and Post pay processing • Payroll Operations: Oversee end-to-end Global Payroll activities, ensuring compliance with policies and regulations. • Address and resolve complex payroll issues or escalations. • Generate payroll reports for management review and decision-making. • Analyze trends and provide insights to improve payroll operations. • Assess actual performance against standards to resolve whether the team is on target to reach goals and takes corrective actions as vital. • Constantly work to find opportunities to drive value beyond SLA’s and contractual terms – hence be able to drive value share and Transformation opportunities. • Ensure timely resolution of customer / intensified issues along with root cause analysis to avoid reoccurrence. • Should be able to mentor, guide, influence & empower the team to achieve targets. Ensure key people metrics are met. • Be able to build talent for future growth. • Right hiring and Resource planning along with optimizing the resource utilization by identifying areas of efficiency • Establish relationships and partnerships with internal business partners and customers to drive cross sell of business in existing accounts. Hence has to build/have understanding of digital assets and tools for HRO domain • Be able to proactively identify business and Financial risks, and work out alternatives / mitigants Qualifications we seek in you! Minimum Qualifications • Experience in Payroll operations in an outsourced environment of Payroll domain and in-depth end to end Global Payroll process knowledge • Transition exposure – should have transitioned large client relationships seamlessly. • Ability to lead & build teams, and influence multiple internal partners • Ability to build client partnerships and work in cross functional teams, especially with Relationship / Sales teams • Ability to work in an ambiguous environment. Must be a self-starter Preferred Qualifications/ Skills • Exposure to financial & commercial Business Understanding • Technical Skills needed – Hands on Experience on Service Now, Work Day, People Soft. Exposure into managing Work Day implementation will be an add on. • Multi-Tasking skills in project delivery and budget • Innovating process and cultural change • Excellent quantitative and analytical skills • Upbeat, confident, outspoken & excellent in communication • Exposure to working with clients in the Hi-Tech industry will be an added advantage Why join Genpact? • Be a transformation leader – Work at the cutting edge of AI, automation, and digital innovation • Make an impact – Drive change for global enterprises and solve business challenges that matter • Accelerate your career – Get hands-on experience, mentorship, and continuous learning opportunities • Work with the best – Join 140,000+ bold thinkers and problem-solvers who push boundaries every day • Thrive in a values-driven culture – Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up. Let’s build tomorrow together. Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.
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Oracle Cloud Supply Chain Management (Managed Services)
Posted 5 days ago
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Job Description
Join our team as the expert you are now and create your future.
The Managed Services - Oracle Cloud SCM Functional Senior Associate will work as SME and will also assist in the delivery of managed services for client support projects for Oracle Cloud SaaS product (Oracle Fusion Applications Suite). This role is responsible for resolving client issues, guiding the managed services team, and ensuring high-quality, timely service delivery. The ideal candidate will have strong hands-on experience with Oracle Cloud SCM SaaS (Costing, OM, and Inventory modules + Redwood for procurement & SCM) excellent problem-solving abilities, and a commitment to customer satisfaction and continuous service improvement.
+ 10 years total experience; 5+ years in Oracle Cloud SCM ( Costing, OM, Inventory).
+ Strong hands-on experience in transitioning Procurement and SCM modules to Redwood UI.
+ 2+ years in support services for the above modules (or similar).
+ Proven expertise and hands-on experience in incidents and service requests, including configuration changes and enhancements, across at least 2 of the 3 modules **(Costing is must).**
+ **Module expertise** :
+ **Cost Management/Cost & Receipt Accounting** : Manages item costing, cost structures, and cost books using standard, average, or actual costing methods. Tracks material, overhead, and resource costs while ensuring accurate valuation of inventory and transactions. Handles cost accounting, cost adjustments, and periodic cost updates, with integration to Inventory, Procurement, and Manufacturing for real-time cost capture. Supports month-end closure issues, cost analysis, Receipt Accounting Accrual process, Accrual reconciliation, variance tracking, and financial reconciliation.
+ **Order Management (OM):** Handles end-to-end order orchestration, pricing, sourcing, scheduling, holds, and approvals. Integrates with shipping and inventory to manage fulfillment, ship confirm, and order changes.
+ **Inventory** : Manages item attributes/templates, organization structures, UOMs, reservations, and various stock movements. Oversees transfers, adjustments, physical inventory, cycle counts, and on hand accuracy. Product Management (PIM).
+ Must have strong hands-on experience in transitioning Oracle SCM and procurement modules from classic UI to Redwood UI, with various configurations involved and VBS (Visual Build Studio) customizations.
+ Having exposure to other SCM modules, such as supply chain execution and planning, would be an additional advantage.
+ Experience with OTBI/BI Publisher reporting.
+ Bachelor's in IT, Business, or related field.
+ Oracle ERP functional knowledge; at least one Level 2 certification preferred.
+ Strong analytical, problem‑solving, communication, and interpersonal skills.
+ Team-oriented with strong organizational and time‑management abilities.
+ Customer-centric mindset with commitment to high‑quality service.
+ Knowledge of ITIL or service management frameworks.
+ Serve as SME for L2/L3 support, including incident resolution, service requests, configuration changes, and enhancements.
+ Manage day‑to‑day operations of managed services and ensure timely issue resolution.
+ Troubleshoot and resolve issues for Oracle-managed services teams.
+ Maintain strong client relationships and ensure high satisfaction.
+ Monitor service performance metrics and support continuous improvement initiatives.
+ Collaborate with cross-functional teams for smooth service delivery.
+ Stay updated on Oracle Cloud releases and industry trends.
+ Support SLA management and compliance.
+ Prepare regular performance and client satisfaction reports.
The Managed Services Associate plays a crucial role in ensuring the successful delivery of managed services to clients. By effectively helping clients leverage the best out of their ERP systems, the Associate contributes to the growth and profitability of the organization's managed services department. This role requires strong skills, technical expertise, and a customer-centric mindset to deliver exceptional service experience and exceed client expectations.
**Position Level**
Manager
**Country**
India
At Huron, we're redefining what a consulting organization can be. We go beyond advice to deliver results that last. We inherit our client's challenges as if they were our own. We help them transform for the future. We advocate. We make a difference. And we intelligently, passionately, relentlessly do great work.together.
Are you the kind of person who stands ready to jump in, roll up your sleeves and transform ideas into action? Then come discover Huron.
Whether you have years of experience or come right out of college, we invite you to explore our many opportunities. Find out how you can use your talents and develop your skills to make an impact immediately. Learn about how our culture and values provide you with the kind of environment that invites new ideas and innovation. Come see how we collaborate with each other in a culture of learning, coaching, diversity and inclusion. And hear about our unwavering commitment to make a difference in partnership with our clients, shareholders, communities and colleagues.
Huron Consulting Group offers a competitive compensation and benefits package including medical, dental, and vision coverage to employees and dependents; a 401(k) plan with a generous employer match; an employee stock purchase plan; a generous Paid Time Off policy; and paid parental leave and adoption assistance. Our Wellness Program supports employee total well-being by providing free annual health screenings and coaching, bank at work, and on-site workshops, as well as ongoing programs recognizing major events in the lives of our employees throughout the year. All benefits and programs are subject to applicable eligibility requirements.
Huron is fully committed to providing equal employment opportunity to job applicants and employees in recruitment, hiring, employment, compensation, benefits, promotions, transfers, training, and all other terms and conditions of employment. Huron will not discriminate on the basis of age, race, color, gender, marital status, sexual orientation, gender identity, pregnancy, national origin, religion, veteran status, physical or mental disability, genetic information, creed, citizenship or any other status protected by laws or regulations in the locations where we do business. We endeavor to maintain a drug-free workplace.
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Deputy General Manager/ Assistant General Manager - Administration
Posted 5 days ago
Job Viewed
Job Description
About the Role:
As the Deputy General Manager/ Assistant General Manager - Administrator, you will be entrusted with complete oversight of the institute’s administrative affairs. This includes leadership of hostel wardens and campus admin staff, and responsibility for infrastructure, procurement, hostel and mess management, security, and government liaison. You will be expected to uphold and enhance service quality, student satisfaction, compliance, and cost-effectiveness across all support functions.
️ Key Responsibilities:
Leadership & Team Management
- Lead and supervise a diverse team of hostel wardens and administrative support staff.
- Foster a disciplined, service-oriented, and responsive administrative culture.
- Drive continuous improvement through structured team reviews and capacity building.
Campus Administration
- Oversee day-to-day operations of the campus, ensuring administrative efficiency and institutional standards.
- All breakdown services are to be reported within the TAT period.
- All compliances to be met within the TAT period.
- All AMCs for preventive maintenance.
Infrastructure & Maintenance
- Manage capital projects, campus development initiatives, and ensure optimal use of the revenue budget.
- Supervise preventive maintenance, AMC tracking, and campus repair work.
- Maintain infrastructure quality through rigorous audit and vendor performance monitoring.
Accreditations
- Coordinate institutional preparedness for accreditation and re-accreditation exercises, including NBA, AACSB, NIRF, AICTE, UGC and other applicable rankings and accreditation agencies.
- Collaborate with academic and administrative departments to facilitate data collection, documentation, evidence management, and compliance with accreditation standards.
Government Liaisoning
- Liaise with Government authorities, regulatory bodies, and statutory agencies for approvals, compliance, and institutional representation.
- Ensure timely submission of statutory reports, regulatory filings, and compliance documentation
Procurement & Vendor Oversight
- Plan and supervise all procurement activities, ensuring transparency, cost-efficiency, and quality.
- Maintain an up-to-date and verified vendor database.
- Oversee the disposal of scrap items and ensure accurate documentation of procurement processes.
Safety, Security & Compliance
- Implement and monitor campus security systems and safety protocols.
- Maintain logs for visitor entry/exit, material movement, and sold scrapped assets.
- Ensure compliance with safety standards and coordinate periodic audits.
- CCTV cameras maintenance
Hostel & Mess Management
- Monitor quality of services in hostels and mess; ensure student feedback ratings remain above defined benchmarks.
- Address student grievances related to the hostel/mess promptly and effectively.
Coordination & Liaison
- Coordinate with Jaipuria School Franchise for joint initiatives and resource planning.
- Liaise with external stakeholders and government bodies for statutory approvals, inspections, and compliance matters.
Reporting & Feedback
- Monitor and report on feedback trends and implement improvements.
- Collaborate with internal stakeholders for seamless academic and non-academic coordination.
Qualifications & Experience:
- Postgraduate Degree in Management, Public Administration, or a related discipline.
- Minimum 15 to 20 years of progressive experience in campus administration, facility management, or institutional operations in the education sector.
- Proven leadership and team-building capabilities.
- Strong understanding of budget handling, procurement regulations, and compliance protocols.
- Excellent interpersonal and communication skills.
- Strong problem-solving skills with a proactive and process-driven mindset.
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