81 Customer Service Positions jobs in Kanpur
Customer Service Representative
Posted today
Job Viewed
Job Description
Job Role : Customer Service Representative
Project Type: Contract
Location : Remote
Job Overview:
We are seeking domain experts to participate in a AI Training project .
Communicate clearly and confidently in English to resolve queries and concerns.
Prior experience in English voice process / international customer support is highly preferred.
Excellent communication skills in English (both verbal and written) with a neutral/global accent.
Strong active listening, empathy, and problem-solving skills.
Laptop/desktop with reliable Wi-Fi connection is mandatory .
Technical Requirements:
Candidates must have a high-quality webcam and microphone
Reliable fiber internet connection required (mobile network connections will not be accepted)
Interested candidates revert to
Customer Service Representative
Posted 1 day ago
Job Viewed
Job Description
Job Title: International Customer Support Executive
Location: Gurgaon (Remote – Work From Home)
Shift: Rotational, including night shifts
Experience: 0–2 years | Freshers Welcome
Joining: Immediate
Role Overview: We’re looking for enthusiastic and customer-focused individuals to join our international support team. As a Customer Support Executive, you’ll handle voice/email/chat interactions with global customers, ensuring prompt resolution and a seamless experience.
Key Responsibilities:
- Manage inbound and outbound customer queries via voice/email/chat
- Provide accurate information and resolve issues with empathy and professionalism
- Maintain service quality and adhere to process guidelines
- Document interactions and escalate unresolved concerns when necessary
Requirements:
- Excellent verbal and written communication skills in English
- Ability to work in rotational shifts (including night shifts)
- Basic computer proficiency and typing skills
- Freshers with strong communication are encouraged to apply
- Must have a stable internet connection and quiet workspace
Customer Service Representative
Posted 3 days ago
Job Viewed
Job Description
Job Role : Customer Service Representative
Project Type: Contract
Location : Remote
Job Overview:
We are seeking domain experts to participate in a AI Training project .
Communicate clearly and confidently in English to resolve queries and concerns.
Prior experience in English voice process / international customer support is highly preferred.
Excellent communication skills in English (both verbal and written) with a neutral/global accent.
Strong active listening, empathy, and problem-solving skills.
Laptop/desktop with reliable Wi-Fi connection is mandatory .
Technical Requirements:
Candidates must have a high-quality webcam and microphone
Reliable fiber internet connection required (mobile network connections will not be accepted)
Interested candidates revert to
Customer Service Representative
Posted 14 days ago
Job Viewed
Job Description
Job Title: Customer Service & Online Listings Associate
Location: Remote (Work From Home)
Working Hours: 2:00 PM – 10:00 PM IST
Working Days: 6 days a week working
Holidays: US Public Holidays (Yearly 10)
Start Date: Immediate
Salary: As per industry standards
Experience: Minimum 1 year in a similar role
Role Overview:
We are looking for a proactive and detail-oriented Customer Service & Online Listings
Associate to support our US-based e-commerce operations. This is a full-time, remote role
focused on creating and managing online postings, handling customer communication, and
conducting research to support pricing and product accuracy. You’ll work closely with our
local sales team and play a key role in driving product visibility and customer satisfaction.
Key Responsibilities:
Advertising Postings
Create and manage product postings on platforms such as OfferUp, Facebook
Marketplace, Craigslist, and other relevant channels.
Regularly track sold items and remove or update postings accordingly.
Maintain communication with the local sales team to ensure accurate and up-to-date
postings.
Enhance existing postings by adding more complete information and optimizing for
customer engagement.
Customer Responses
Respond to inquiries via OfferUp, Facebook, Craigslist, internal emails, phone calls,
and voicemails.
Aim to respond within 24 hours to ensure timely and effective customer support.
Clarify questions and provide product-related details to facilitate smooth transactions.
Pricing & Item Research
Conduct detailed research on received inventory items to determine brand,
specifications, descriptions, and pricing benchmarks.
Recommend competitive pricing based on analysis.
Assist in preparing data for a seamless transition from item intake to Shopify uploads
and final advertising postings.
Requirements:
Minimum 1 year of experience in online postings, customer service, or e-commerce
operations.
Strong English communication skills—both written and verbal.
Highly organized, self-motivated, and capable of working independently during
designated hours.
Experience with online marketplaces and customer support platforms is an advantage.
If you have a background in customer interaction, enjoy working with product data, and are
looking for a work-from-home role in the e-commerce domain, we’d love to hear from you!
Customer Service Specialist
Posted today
Job Viewed
Job Description
About Company:
Moonpreneur Inc. is a Silicon Valley ed-tech company on a mission to upskill students between 7-17 years and with tech and entrepreneurial skills. With a focus on STEAM and future-oriented streams, Moonpreneur aims at empowering young innovators with knowledge and means to excel in their chosen area of interest. Our program helps children explore future academic choices and careers and build impressive resumes by nurturing their interests and skills through our patent-pending, multiple-stage program. Our guided, project-based learning and product development experience paves the way for all their future endeavours. We are driven by the idea that the best work is born from diligence, creativity, and fun. We are a family of professionals working collectively to create phenomenal learning solutions that resonate with the creativity and intellectualism in kids. Know more -
Job Description:
A Customer Service Education Specialist is responsible for educating potential US customers about our product and service. He is also responsible for handling questions, comments and complaints regarding a particular business. Their ultimate goal is to provide positive customer experiences by enhancing relationships between them. He may also be required to give trial classes to potential students.
Key Responsibilities:
● Ability to call US Customers to explain about our program.
● Follow up with customers to ensure about the classes.
● Be able to get trained and take trial classes.
● Manage client relationships, take feedback and resolve any issues or conflicts.
● Establish and expand relationships with Clients based in the US , UK .
Desired Candidate Requirements:
● Prior experience with customer service and call centres in relevant job roles.
● Must have a pleasant personality to engage in meaningful conversation.
● Should have good communication skills and should be a good listener.
● Candidates should be fluent in English
● Knowledge of US localization is desirable.
● Understanding of US Accent is plus
Job Type :-
● Full-time
● Night Shift (11 PM- 11 AM)
● Remote
Customer Service Specialist
Posted 4 days ago
Job Viewed
Job Description
About Company:
Moonpreneur Inc. is a Silicon Valley ed-tech company on a mission to upskill students between 7-17 years and with tech and entrepreneurial skills. With a focus on STEAM and future-oriented streams, Moonpreneur aims at empowering young innovators with knowledge and means to excel in their chosen area of interest. Our program helps children explore future academic choices and careers and build impressive resumes by nurturing their interests and skills through our patent-pending, multiple-stage program. Our guided, project-based learning and product development experience paves the way for all their future endeavours. We are driven by the idea that the best work is born from diligence, creativity, and fun. We are a family of professionals working collectively to create phenomenal learning solutions that resonate with the creativity and intellectualism in kids. Know more -
Job Description:
A Customer Service Education Specialist is responsible for educating potential US customers about our product and service. He is also responsible for handling questions, comments and complaints regarding a particular business. Their ultimate goal is to provide positive customer experiences by enhancing relationships between them. He may also be required to give trial classes to potential students.
Key Responsibilities:
● Ability to call US Customers to explain about our program.
● Follow up with customers to ensure about the classes.
● Be able to get trained and take trial classes.
● Manage client relationships, take feedback and resolve any issues or conflicts.
● Establish and expand relationships with Clients based in the US , UK .
Desired Candidate Requirements:
● Prior experience with customer service and call centres in relevant job roles.
● Must have a pleasant personality to engage in meaningful conversation.
● Should have good communication skills and should be a good listener.
● Candidates should be fluent in English
● Knowledge of US localization is desirable.
● Understanding of US Accent is plus
Job Type :-
● Full-time
● Night Shift (11 PM- 11 AM)
● Remote
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