229 Customer Service Representatives jobs in Jaipur
Client Services Associate
Posted 4 days ago
Job Viewed
Job Description
To ensure seamless onboarding of leads from digital platforms (primarily Instagram), build strong client relationships, and actively convert inquiries into paying customers by aligning with the vision and values of Astro Vistaar.
Lead Handling (Daily Priority)
- Monitor all incoming messages, DMs, and comments on Instagram and other social platforms linked to running ads.
- Respond within 10–15 minutes during peak hours with clear, empathetic, and product-aware communication.
- Use pre-approved messaging templates and personalize where needed.
- Maintain a polite, wise-yet-warm tone aligned with Astro Vistaar’s brand voice.
Lead Qualification & Tagging
- Classify each lead based on interest: Courses, Spells, Products, or Consultations.
- Use internal CRM or tracking system (e.g. spreadsheet/Notion/WhatsApp tags) to log details: Name, Interest, Budget, Timeline, Follow-up Date.
- Disqualify politely if a lead is clearly misaligned.
Conversion Strategy
- Share the right offering link/post/resource based on their expressed need.
- Suggest the best-fit product or session if the client seems confused.
- Upsell or cross-sell where meaningful.
- Nudge undecided leads through testimonials, limited offers, and behind-the-scenes insights.
Customer Onboarding
- For every successful conversion, guide the client clearly through:
- Payment confirmation
- Product/course access instructions
- Follow-up timelines (e.g., when to expect delivery or session booking)
- Confirm all onboarding steps are understood by the client.
Client Relationship Management
- Check in after delivery/service (in 3–5 days).
- Maintain a warm connect through occasional festival wishes, check-ins, or value-adds.
- Escalate any dissatisfaction or refund request immediately to the co-founders.
Collaboration & Strategy Input
- Share weekly insights on what leads are asking, common objections, and what’s working.
- Suggest content or campaign ideas to improve conversions or address objections.
- Coordinate with marketing/design when templates or creatives are needed.
Reporting
- Daily tracker update before EOD:
- Number of leads received
- Number converted
- Hot/warm/cold classification
- Issues/escalations if any
- Empathy without over-promising
- A balance of professionalism and spiritual insight
- Quick learner of our offerings and inner process
- Reliable, accountable, and proactive
- Instagram (DMs, comments, story replies)
- WhatsApp Business
- Notion/Google Sheet for tracking (or CRM, if introduced)
- Canva (basic familiarity is a plus)
- Payment gateways (Razorpay, GPay, etc.)
- Response time average
- Conversion rate from inbound leads
- Client satisfaction (based on feedback or repeat purchase)
- Contribution to strategy or campaign improvement
Client Services Analyst - BGE
Posted today
Job Viewed
Job Description
Join a Team That’s Passionate About Making Lives Better!
At Bill Gosling Outsourcing, we believe that success starts with an amazing team. We are a global leader in outsourcing solutions, we focus on making lives better, one connection at a time. We provide tailored solutions to businesses around the globe, specializing in customer care, sales, and financial services. We’re looking for enthusiastic, driven individuals to join our dynamic work environment where fun meets results!
Client Services Analyst is expected to match and deliver to meet the changing needs of the clients that continually upscale the demands of value from quality monitoring. Assist in standardizing and streamlining the flow of information for their assigned client(s). Attend client concerns; facilitate communication and resolution between various internal management entities.What You'll Do:
·Learn the client’s business, product, processes, intent and influences
·Create and ensure the timely completion of final presentation and dashboards delivery in accordance with the service-level agreement
·Identify and calibrate to stay updated on client’s core business objectives
·Create and maintain a strong working rapport with the client
·Understand needs and desires of the client and move to meet those needs in a proactive manner
·Identify and deliver nuggets of actionable value and its ongoing behavior through evaluations
·Run analysis to prepare and provide business impact and future returns post suggested change and/or improvements
·Be responsive. Acknowledge & own client requests/wants. Offer ideas. Suggest alternatives. Help them improve their business
·Establish a channel of open communication and maintain regular contact with clients and its users
·Assist the clients with items that are over and above the usual. Continually finding ways to delight your clients and maintain a focused eye to strengthen partnership
·Identify revenue enhancement/growth opportunities
What We're Looking For:
All Information security responsibilities can be located in The Book of Bill (Global) and The Book of Bill (Global) – French. Please note that Information security responsibilities are based on role.
Why Join Us?
Growth Opportunities : We believe in promoting from within and providing opportunities for career advancement.
Comprehensive Training : We offer extensive paid training to ensure you’re equipped for success.
Team-Oriented Culture : Work in a collaborative, supportive environment with peers who are passionate about what they do.
Diversity & Inclusion: We celebrate the unique perspectives and contributions of all our employees.
Fun Workplace: Join a vibrant team that knows how to have fun! From team engagement activities to social events, we foster a lively and inclusive work environment where you’ll build strong connections.
State-of-the-Art Offices: Work in our modern, well-equipped offices designed to enhance collaboration and productivity.
Rewarding Work: Help businesses grow while making a real difference in people’s lives!
Get to Know Us Better! Follow us to get an insider view of our team in action, our values in motion, and a sneak peek into what makes us an awesome place to work!
Twitter & Instagram: bgocareers
Facebook: Bill Gosling Outsourcing
LinkedIn: Bill Gosling Outsourcing
Website –
By applying to this position, you acknowledge that you have read and understood Bill Gosling Outsourcing’s Privacy Policy and consent to the collection, use, and storage of personal information in accordance with the policy.
At Bill Gosling Outsourcing, we believe that diversity makes us stronger. We welcome applicants from all backgrounds and are committed to creating an inclusive and supportive workplace where everyone can thrive. Regardless of your race, gender, age, ability status, or any other characteristic, you are valued here. If you require accommodations at any stage of the hiring process, we are happy to work with you to ensure you have the support you need – just let us know.
Bill Gosling Outsourcing – Where your career thrives!
Client Services Analyst - Quality Service
Posted today
Job Viewed
Job Description
Join a Team That’s Passionate About Making Lives Better!
At Bill Gosling Outsourcing, we believe that success starts with an amazing team. We are a global leader in outsourcing solutions, we focus on making lives better, one connection at a time. We provide tailored solutions to businesses around the globe, specializing in customer care, sales, and financial services. We’re looking for enthusiastic, driven individuals to join our dynamic work environment where fun meets results!
Client Services Analyst is expected to match and deliver to meet the changing needs of the clients that continually upscale the demands of value from quality monitoring. Assist in standardizing and streamlining the flow of information for their assigned client(s). Attend client concerns; facilitate communication and resolution between various internal management entities.What You'll Do:
·Learn the client’s business, product, processes, intent and influences
·Create and ensure the timely completion of final presentation and dashboards delivery in accordance with the service-level agreement
·Identify and calibrate to stay updated on client’s core business objectives
·Create and maintain a strong working rapport with the client
·Understand needs and desires of the client and move to meet those needs in a proactive manner
·Identify and deliver nuggets of actionable value and its ongoing behavior through evaluations
·Run analysis to prepare and provide business impact and future returns post suggested change and/or improvements
·Be responsive. Acknowledge & own client requests/wants. Offer ideas. Suggest alternatives. Help them improve their business
·Establish a channel of open communication and maintain regular contact with clients and its users
·Assist the clients with items that are over and above the usual. Continually finding ways to delight your clients and maintain a focused eye to strengthen partnership
·Identify revenue enhancement/growth opportunities
What We're Looking For:
All Information security responsibilities can be located in The Book of Bill (Global) and The Book of Bill (Global) – French. Please note that Information security responsibilities are based on role.
Why Join Us?
Growth Opportunities : We believe in promoting from within and providing opportunities for career advancement.
Comprehensive Training : We offer extensive paid training to ensure you’re equipped for success.
Team-Oriented Culture : Work in a collaborative, supportive environment with peers who are passionate about what they do.
Diversity & Inclusion: We celebrate the unique perspectives and contributions of all our employees.
Fun Workplace: Join a vibrant team that knows how to have fun! From team engagement activities to social events, we foster a lively and inclusive work environment where you’ll build strong connections.
State-of-the-Art Offices: Work in our modern, well-equipped offices designed to enhance collaboration and productivity.
Rewarding Work: Help businesses grow while making a real difference in people’s lives!
Get to Know Us Better! Follow us to get an insider view of our team in action, our values in motion, and a sneak peek into what makes us an awesome place to work!
Twitter & Instagram: bgocareers
Facebook: Bill Gosling Outsourcing
LinkedIn: Bill Gosling Outsourcing
Website –
By applying to this position, you acknowledge that you have read and understood Bill Gosling Outsourcing’s Privacy Policy and consent to the collection, use, and storage of personal information in accordance with the policy.
At Bill Gosling Outsourcing, we believe that diversity makes us stronger. We welcome applicants from all backgrounds and are committed to creating an inclusive and supportive workplace where everyone can thrive. Regardless of your race, gender, age, ability status, or any other characteristic, you are valued here. If you require accommodations at any stage of the hiring process, we are happy to work with you to ensure you have the support you need – just let us know.
Bill Gosling Outsourcing – Where your career thrives!
Call Center Executive
Posted today
Job Viewed
Job Description
Location - Jaipur
Salary - Up to 18K + Incentives
Experience - Min 6 Month in Calling
English Language Must
Contact / What's App |
**Job Types**: Full-time, Regular / Permanent, Fresher
**Salary**: ₹10,000.00 - ₹18,000.00 per month
**Benefits**:
- Provident Fund
Schedule:
- Day shift
Supplemental pay types:
- Commission pay
- Performance bonus
**Speak with the employer**
Call Center Executive
Posted today
Job Viewed
Job Description
Identify the problem in depth and follow up to ensure that appropriate actions were taken on customers' requests.
Keep records of customer interactions and transactions, recording details of inquiries, complaints, comments, as well as actions taken.
Refer unresolved customer grievances or special requests to designated authority for further investigation.
- Addition of new Clients and retention of existing clients.
Make reports on Excel, work on portals, Google sheets.
Take orders and make Invoice of finalized ones.
are looking for a polite, professional Call Center Representative to work closely with other team members to provide outstanding service to our current and potential customers
How will you make an impact in this role?
Deliver extraordinary care, on calls, to a wide range of American Express customers with a variety of requests
Build meaningful relationship through consultative questioning to ensure added value for the customer
Enhance our customers’ experience by finding opportunities to offer products based on our Cardmembers’ needs
Offer custom solutions and negotiate a positive outcome for the customer and American Express, aiming for first call resolution when possible
Meet and exceed quality goals, compliance regulations and productivity targets
Document necessary information
Re-prioritize to adapt to the ever-changing environment
Skills and Qualifications:
Undergraduate/Graduate/Postgraduate
- Workplace Flexibility: INSERT Part or Full time. Shift flexibility requirements
- Graduate or Under Graduate (with prior international call center experience) in any field from a recognized University can apply.work from home,fresher,data entry,office assistant,freshers job vacancy,data entry work from home,accountant,part time,data entry operator,back office,bpo,call center fresher,work from home part time,call center work from home,call centre,software developer fresher,computer operator
*
- Ability to work in a fast paced metric driven environment with proficient multitasking and navigation in a windows environment.
- Strong written and verbal communication.
- Analytical mind & attention to detail.
- Knowledge of Amex card product would be preferred.
- Demonstrated consultative experience, ability to influence, resourceful.bpo - fresher - data entry - part time - call center fresher - work from home part time - back office - computer operator - freshers job
**Job Types**: Full-time, Permanent, Fresher
Schedule:
- Day shift
- Evening shift
- Morning shift
- Night shift
Supplemental pay types:
- Overtime pay
**Education**:
- Higher Secondary(12th Pass) (preferred)
**Experience**:
- Technical support: 1 year (preferred)
- tele sales: 1 year (preferred)
- total work: 1 year (preferred)
**Language**:
- Hindi (preferred)
Work Location: In person
Hindi Call Center Executive
Posted today
Job Viewed
Job Description
Job Title: - Telemarketer
Job Overview:
- As a telemarketer, you will be responsible for reaching out to individuals or businesses over the phone to introduce and sell products or services. Your goal is to generate interest, answer questions, and ultimately persuade potential customers to make a purchase.
Key Responsibilities:
- 1. Calling:
- Initiate outbound calls to prospective customers using a provided script or pitch.
- Introduce products or services to potential customers and create interest.
2. Product/Service Knowledge:
- Acquire and maintain a thorough understanding of the products or services being offered.
- Effectively communicate product features, benefits, and pricing.
3. Customer Engagement:
- Build rapport with potential customers to establish a positive and professional relationship.
- Address customer inquiries, concerns, and objections with the aim of overcoming objections and closing sales.
4. Sales Targets:
- Meet or exceed daily, weekly, and monthly sales targets.
- Keep accurate records of sales activities and results.
5. Follow-up:
- Conduct follow-up calls to leads or customers who have shown interest but have not made a purchase.
- Maintain a database of customer information for future follow-up opportunities.
6. Adherence to Scripts and Guidelines:
- Follow provided scripts and guidelines to ensure consistency and compliance with company messaging.
- Adapt communication style to different customer personalities and situations.
7. Feedback and Reporting:
- Provide feedback on customer responses, common objections, and suggestions for improvement.
- Submit regular reports on call outcomes, sales performance, and any challenges faced.
Qualifications and Skills:
- Excellent communication and interpersonal skills.
- Bachelor's or Master's degree is preferred.
- Persuasive and confident in promoting products or services.
- Ability to handle objections and rejection positively.
- Basic computer skills for data entry and maintaining customer records.
- Goal-oriented and self-motivated.
- Previous experience in telemarketing or sales is often preferred.
Working Conditions: - work from home,fresher,data entry,office assistant,freshers job vacancy,data entry work from home,accountant,part time,data entry operator,back office,telly calling,call center,hindi call center,
Telemarketers typically work from the company. The role may involve sitting for extended periods and making a high volume of calls throughout the day.
Pay: ₹9,292.03 - ₹15,000.00 per month
Schedule:
- Day shift
- Morning shift
- Night shift
- Rotational shift
**Language**:
- Hindi (preferred)
Work Location: In person
Call Center Exeutive Hindi
Posted today
Job Viewed
Job Description
Job Title: - Telemarketer
Job Overview:
- As a telemarketer, you will be responsible for reaching out to individuals or businesses over the phone to introduce and sell products or services. Your goal is to generate interest, answer questions, and ultimately persuade potential customers to make a purchase.
Key Responsibilities:
- 1. Calling:
- Initiate outbound calls to prospective customers using a provided script or pitch.
- Introduce products or services to potential customers and create interest.
2. Product/Service Knowledge:
- Acquire and maintain a thorough understanding of the products or services being offered.
- Effectively communicate product features, benefits, and pricing.
3. Customer Engagement:
- Build rapport with potential customers to establish a positive and professional relationship.
- Address customer inquiries, concerns, and objections with the aim of overcoming objections and closing sales.
4. Sales Targets:
- Meet or exceed daily, weekly, and monthly sales targets.
- Keep accurate records of sales activities and results.
5. Follow-up:
- Conduct follow-up calls to leads or customers who have shown interest but have not made a purchase.
- Maintain a database of customer information for future follow-up opportunities.
6. Adherence to Scripts and Guidelines:
- Follow provided scripts and guidelines to ensure consistency and compliance with company messaging.
- Adapt communication style to different customer personalities and situations.
7. Feedback and Reporting:
- Provide feedback on customer responses, common objections, and suggestions for improvement.
- Submit regular reports on call outcomes, sales performance, and any challenges faced.
Qualifications and Skills:
- Excellent communication and interpersonal skills.
- Bachelor's or Master's degree is preferred.
- Persuasive and confident in promoting products or services.
- Ability to handle objections and rejection positively.
- Basic computer skills for data entry and maintaining customer records.
- Goal-oriented and self-motivated.
- Previous experience in telemarketing or sales is often preferred.
Working Conditions: - work from home,fresher,data entry,office assistant,freshers job vacancy,data entry work from home,accountant,part time,data entry operator,back office,telly calling,call center,hindi call center,
Telemarketers typically work from the company. The role may involve sitting for extended periods and making a high volume of calls throughout the day.
**Job Types**: Full-time, Fresher
Pay: ₹9,381.75 - ₹15,000.00 per month
**Language**:
- Hindi (preferred)
Work Location: In person
Be The First To Know
About the latest Customer service representatives Jobs in Jaipur !
Hindi /call Center Agent/chat/email
Posted today
Job Viewed
Job Description
- Should have good communication Skills
- Good Knowledge in handling inbound and outbound calls/chat/SMS
- Should have Good customer handling qualities
- Good understanding of resolving issues, raising tickets
- Should be open to work in Rotational Shift.
- Inbound calling process. Generating revenue from calls, online inquiries & convert into sales for flights, car rentals, package booking etc. B2C Process
- Knowledge of destinations, fare check, alternate flights, exchange flights, date changes, refunds and cancellation of existing booking.
- Experience in handling airlines calls, flight bookings (US, Mexico, Caribbean, Europe market)
- Must possess excellent selling & negotiation skills
- Meet monthly revenue generation targets
**P **work from home - bpo - fresher - freshers job vacancy - back office - data entry - part time - call center fresher - computer operator - office assistant
**Job Types**: Full-time, Part-time
**Salary**: ₹9,675.53 - ₹25,238.67 per month
Schedule:
- Day shift
- Evening shift
- Morning shift
- Night shift
Ability to commute/relocate:
- Jaipur, Rajasthan: Reliably commute or planning to relocate before starting work (required)
**Education**:
- Higher Secondary(12th Pass) (preferred)
**Experience**:
- Technical support: 1 year (preferred)
- tele sales: 1 year (preferred)
- total work: 1 year (preferred)
**Language**:
- Hindi (preferred)
**Speak with the employer**
+91-XXX