234 Customer Service Representatives jobs in Jaipur
Client Services Representative
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Pepper Content is a rapidly growing content marketplace that connects businesses with a curated network of professional content creators. We are seeking a dynamic and results-oriented Business Development Representative to join our high-energy team. At Pepper Content, we value creativity, innovation, and a commitment to delivering top-notch content solutions.
BOPM is responsible for providing project management expertise and support on pre-defined projects. Examples include process-improvement and transformational projects, project management support for client based scientific service/publication projects.
Responsibilities:
Project Management:
- Should be adept with creating and executing comprehensive social media strategies that align with our brand identity and target audience.
- Content Creation: Curate and schedule engaging content (text, images, and videos) across multiple social media platforms. Knowledge of community management will be a good value add.
- Analytics and Reporting: Track and analyze social media metrics to measure performance and identify areas for improvement.
- Should be updated on the latest social media trends and best practices to optimize brand's presence on different platforms.
- Manage and optimize paid social media campaigns to reach a wider audience and drive conversions.
- Work closely with other internal teams (strategy, design, copy) and freelance network to ensure consistent messaging and brand alignment.
Collaboration:
- Ability to influence without direct authority
- Establish and maintain efficient working relations with all internal & external key stakeholders
- Participate in project movement activities, support team initiatives & objectives
- Identify and recommend process improvements and initiatives
- Facilitate resolution of any issues by working closely with cross-functional teams.
Operational:
- Plan, execute and manage deliveries for enterprises across industries
- Ensure on/before time delivery of projects that match/exceed set quality standards
- Plan and monitor capacity utilization on projects and supply of talent accordingly
- Expertise in project management and ability to set and integrate new SOPs and training on tools to be used during all steps of managing the projects.
- Mentor, train and lead a team of project managers and supply leads.
- Decent strategy knowledge.
Client Partnership:
- Build strong client relationships; working closely with new and existing clients to identify their pain points and future needs
- Meet clients regularly in-person & be a strategic, solution oriented partner for them via email and phone as well.
- Work with both clients and internal teams to plan and coordinate their projects from inception, driving & owning projects within specified quality, time, and pricing specifications
- Assist with project planning, including resource forecasting, timelines, and budgeting
- End to end ownership of client delight and operational efficiency
- Ability to coordinate and implement successful projects from start to finish
- Set and implement systems and processes for process improvements & operational efficiency
Qualifications and Prerequisites:
● Minimum of 3 years of experience in a client-facing role, with at least 3 years of experience in team management.
● Strong problem-solving skills with a growth mindset and proactive approach.
● Proficiency in comprehension, negotiation, and analytical skills.
● Graduate or Postgraduate degree (MBA preferred).
● Exceptional written and oral communication skills in English.
● Skilled in networking and communication across diverse functions.
● Ability to navigate ambiguity and conflicting priorities with rigor.
Client Services Executive
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About the Role:
We’re looking for a proactive and detail-oriented Account Executive to join our growing team. The ideal candidate must have 1–3 years of experience working in an advertising agency . You should be comfortable handling strategy, client servicing, and campaign execution across platforms.
Key Responsibilities:
- Act as the day-to-day contact for clients, ensuring clear communication and effective project management
- Brief and coordinate with internal teams – creative, strategy, digital, and production
- Assist in developing strategic campaign approaches based on client objectives
- Manage end-to-end campaign execution across digital and mainline channels
- Track deliverables, timelines, and ensure quality control before final delivery
- Prepare client presentations, campaign reports, and performance summaries
- Build and maintain strong relationships with clients, ensuring high satisfaction and repeat business
Requirements:
- 1–3 years of relevant experience in an advertising agency
- Proven experience in both digital and mainline advertising
- Exposure to campaign strategy, planning, and execution
- Excellent communication, presentation, and client servicing skills
- Strong organizational and multitasking abilities
- Proficiency in MS Office and familiarity with project management tools
- Bachelor’s degree in Marketing, Advertising, Communications, or a related field
Client Services Consultant
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Company Overview
Bravura Solutions Limited (BSL) (ref: is a global supplier of professional services and highly specialized administration and management applications for superannuation & pension, life insurance, investment, private wealth & portfolio administration, transfer agency and STP financial messaging.
Bravura delivers to some of the world’s leading financial institutions located globally, and employs more than 1400 people, staffing 16 offices across Australia, New Zealand, Asia, United Kingdom, Europe and South Africa.
Job Purpose
The Sonata Application Support Consultant will be providing front line support for Bravura Solutions clients using the Sonata Administration Platform. In addition, the Sonata Support Consultant will have responsibility for managing the client issue lifecycle; the analysis, replication and testing of identified defects with a solution-oriented approach; and escalating requests to the appropriate development and consulting teams.
Key Responsibilities
- The analysis and resolution of issues raised by Clients including:
- Identification of faulty software and omissions in functionality (debugging code where necessary)
- Correction of data (Data Fix) where required on client databases
- Correction of problems caused by incorrect use of application functionality
- Correction of system configuration faults
- Actively responding to clients relating to service requests and product defects.
- Respond to client queries and incidents as per defined service level agreements.
- Routing defects, service requests or enhancements to the appropriate teams within Bravura as required.
- Ensuring severity, impact and risk of incidents is understood and escalate to management if required.
- Monitoring, tracking and reviewing the progress of an incident, and keeping the customer informed.
- Facilitate and attend client meetings to discuss incident management and support processes
- Look ways to optimize the IRT (Incident Response Time) with acceptable quality parameters.
- Assist junior team members with their stuck issues and act as a mentor.
- Work with SDMs and clients to facilitate issues requiring feedback.
- Review the SLAs on tickets assigned to ensure that a timely response is provided.
- Promote the Problem-Solving Techniques within the team and foster application of its use.
- Escalate capacity and capability issues to respective Squad Lead.
- In Leads absence, manage the Squad scrum and keep up-to-date status of issues assigned to team members. Help Squad members with any impediments and work as first point of escalation.
Key Skills:
Qualification & Experience
- B.E./B-Tech/MCA
- 8-11 years of experience
- A good understanding of best practice application development methodology, together with:
- An excellent working knowledge of SQL language
- Ability to develop basic application code using a modern object-based language
- Working knowledge of Microsoft Office
- A basic understanding of service delivery processes i.e.
- o Incident management
- o Problem management
- o Change and Configuration management
- Experience within a helpdesk/JIRA service desk environment.
- Knowledge of software development lifecycle.
- Experience in business analysis, consulting or system testing role.
- Experience in providing consultancy and support to clients.
- Whilst the role will be predominantly based in Gurgaon, the ability to travel between Bravura offices and Client sites may be required
Technical
- Excellent working knowledge of Core Java, including the Eclipse Development Platform
- Excellent working knowledge of popular Java frameworks such as Hibernate, JSP/JSF and web services.
- Troubleshooting and debugging capabilities/techniques
- Proven knowledge of databases, to include solid experience of SQL preferable on Oracle Database
- Good to have Java Certification
- Cloud exposure AWS or Azure
Personal
- Requirement of working in rotational shifts :General (8:00 to 4:30 PM), UK (2:30 PM – 11:30 PM) and occasionally night shift
- Excellent spoken English
- Excellent oral and written communication skills with the ability to distinguish between business and technical audiences
- Proven aptitude with regards to good customer service skills
- Ability to multi-task, prioritize workload and work under pressure
- Ability to work unsupervised, managing goals and deliverables
- Demonstrated Solution based problem solving skills
- Excellent team and interpersonal skills
- Prior knowledge of working on Application Support model will be a plus
- A knowledge of the financial service industry, preferably Wealth Management or Superannuation products will be a plus
Client Services Executive
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Alliance Recruitment Agency is one of the leading global recruitment, staffing, and executive search companies. We operate through a network of worldwide teams, with specialists in recruitment for different industries. Our recruitment agency is everywhere you need us, with teams on four continents. We provide End - to End – Recruitments solutions partnering closely and working as an extended arm of our clients. We can build your talent pool exponentially, you have a ready source for fulfilling all your HR needs - “Alliance International”.to search for current and upcoming position openings. At Alliance, our team is continuously brainstorming new and creative ways to reach out to more of the right people in the right way.
Our centric approach to work is to provide you with the best talent. We understand your requirements and provide you with suitable candidates. We work closely with your organization to determine the exact qualifications and skills that you want in your candidates as well as interview candidates to ensure that their experience and needs match your job opening. We provide manpower after thoroughly understanding your organization's culture as well as nature. Our experts get involved actively in giving our clients the best out of their skills, knowledge and experience.
Location: Ahmedabad - WFO
Company Website: (alliancerecruitmentagency.com)(
Job Overview:
We are looking for a proactive, detail-oriented, and communication-savvy Client Service Executive to join our dynamic team. As a fresher, you will be trained to assist in managing client relationships, supporting recruitment processes, and ensuring seamless coordination between clients and internal teams.
Key Responsibilities:
Assist the client servicing team in managing day-to-day client communications
Coordinate with recruitment teams to understand and fulfill client requirements
Prepare and update job descriptions and candidate briefs based on client input
Schedule and confirm candidate interviews with clients
Maintain and update CRM tools and recruitment databases
Assist in creating client reports, presentations, and documentation
Ensure timely follow-ups with clients and candidates
Support in onboarding processes and client feedback management
Stay updated on industry trends and market developments
Client Services Associate
Posted 14 days ago
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To ensure seamless onboarding of leads from digital platforms (primarily Instagram), build strong client relationships, and actively convert inquiries into paying customers by aligning with the vision and values of Astro Vistaar.
Lead Handling (Daily Priority)
- Monitor all incoming messages, DMs, and comments on Instagram and other social platforms linked to running ads.
- Respond within 10–15 minutes during peak hours with clear, empathetic, and product-aware communication.
- Use pre-approved messaging templates and personalize where needed.
- Maintain a polite, wise-yet-warm tone aligned with Astro Vistaar’s brand voice.
Lead Qualification & Tagging
- Classify each lead based on interest: Courses, Spells, Products, or Consultations.
- Use internal CRM or tracking system (e.g. spreadsheet/Notion/WhatsApp tags) to log details: Name, Interest, Budget, Timeline, Follow-up Date.
- Disqualify politely if a lead is clearly misaligned.
Conversion Strategy
- Share the right offering link/post/resource based on their expressed need.
- Suggest the best-fit product or session if the client seems confused.
- Upsell or cross-sell where meaningful.
- Nudge undecided leads through testimonials, limited offers, and behind-the-scenes insights.
Customer Onboarding
- For every successful conversion, guide the client clearly through:
- Payment confirmation
- Product/course access instructions
- Follow-up timelines (e.g., when to expect delivery or session booking)
- Confirm all onboarding steps are understood by the client.
Client Relationship Management
- Check in after delivery/service (in 3–5 days).
- Maintain a warm connect through occasional festival wishes, check-ins, or value-adds.
- Escalate any dissatisfaction or refund request immediately to the co-founders.
Collaboration & Strategy Input
- Share weekly insights on what leads are asking, common objections, and what’s working.
- Suggest content or campaign ideas to improve conversions or address objections.
- Coordinate with marketing/design when templates or creatives are needed.
Reporting
- Daily tracker update before EOD:
- Number of leads received
- Number converted
- Hot/warm/cold classification
- Issues/escalations if any
- Empathy without over-promising
- A balance of professionalism and spiritual insight
- Quick learner of our offerings and inner process
- Reliable, accountable, and proactive
- Instagram (DMs, comments, story replies)
- WhatsApp Business
- Notion/Google Sheet for tracking (or CRM, if introduced)
- Canva (basic familiarity is a plus)
- Payment gateways (Razorpay, GPay, etc.)
- Response time average
- Conversion rate from inbound leads
- Client satisfaction (based on feedback or repeat purchase)
- Contribution to strategy or campaign improvement
Client Services Analyst - Quality Service
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Join a Team That’s Passionate About Making Lives Better!
At Bill Gosling Outsourcing, we believe that success starts with an amazing team. We are a global leader in outsourcing solutions, we focus on making lives better, one connection at a time. We provide tailored solutions to businesses around the globe, specializing in customer care, sales, and financial services. We’re looking for enthusiastic, driven individuals to join our dynamic work environment where fun meets results!
Client Services Analyst is expected to match and deliver to meet the changing needs of the clients that continually upscale the demands of value from quality monitoring. Assist in standardizing and streamlining the flow of information for their assigned client(s). Attend client concerns; facilitate communication and resolution between various internal management entities.What You'll Do:
·Learn the client’s business, product, processes, intent and influences
·Create and ensure the timely completion of final presentation and dashboards delivery in accordance with the service-level agreement
·Identify and calibrate to stay updated on client’s core business objectives
·Create and maintain a strong working rapport with the client
·Understand needs and desires of the client and move to meet those needs in a proactive manner
·Identify and deliver nuggets of actionable value and its ongoing behavior through evaluations
·Run analysis to prepare and provide business impact and future returns post suggested change and/or improvements
·Be responsive. Acknowledge & own client requests/wants. Offer ideas. Suggest alternatives. Help them improve their business
·Establish a channel of open communication and maintain regular contact with clients and its users
·Assist the clients with items that are over and above the usual. Continually finding ways to delight your clients and maintain a focused eye to strengthen partnership
·Identify revenue enhancement/growth opportunities
What We're Looking For:
All Information security responsibilities can be located in The Book of Bill (Global) and The Book of Bill (Global) – French. Please note that Information security responsibilities are based on role.
Why Join Us?
Growth Opportunities : We believe in promoting from within and providing opportunities for career advancement.
Comprehensive Training : We offer extensive paid training to ensure you’re equipped for success.
Team-Oriented Culture : Work in a collaborative, supportive environment with peers who are passionate about what they do.
Diversity & Inclusion: We celebrate the unique perspectives and contributions of all our employees.
Fun Workplace: Join a vibrant team that knows how to have fun! From team engagement activities to social events, we foster a lively and inclusive work environment where you’ll build strong connections.
State-of-the-Art Offices: Work in our modern, well-equipped offices designed to enhance collaboration and productivity.
Rewarding Work: Help businesses grow while making a real difference in people’s lives!
Get to Know Us Better! Follow us to get an insider view of our team in action, our values in motion, and a sneak peek into what makes us an awesome place to work!
Twitter & Instagram: bgocareers
Facebook: Bill Gosling Outsourcing
LinkedIn: Bill Gosling Outsourcing
Website –
By applying to this position, you acknowledge that you have read and understood Bill Gosling Outsourcing’s Privacy Policy and consent to the collection, use, and storage of personal information in accordance with the policy.
At Bill Gosling Outsourcing, we believe that diversity makes us stronger. We welcome applicants from all backgrounds and are committed to creating an inclusive and supportive workplace where everyone can thrive. Regardless of your race, gender, age, ability status, or any other characteristic, you are valued here. If you require accommodations at any stage of the hiring process, we are happy to work with you to ensure you have the support you need – just let us know.
Bill Gosling Outsourcing – Where your career thrives!
Call Center Executive
Posted today
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- handle office related activities.
- handle office related calls.
- handle office related recruitment calls.
- handle office related back office work.
**Must Required**
- having good communication skills.
- basic computer skills.
**Job Types**: Full-time, Permanent, Fresher
**Salary**: ₹8,000.00 - ₹14,000.00 per month
Schedule:
- Day shift
- Morning shift
Supplemental pay types:
- Commission pay
**Speak with the employer**
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Call Center Excutive Hindi
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Job Title: - Telemarketer
Job Overview:
- As a telemarketer, you will be responsible for reaching out to individuals or businesses over the phone to introduce and sell products or services. Your goal is to generate interest, answer questions, and ultimately persuade potential customers to make a purchase.
Key Responsibilities:
- 1. Calling:
- Initiate outbound calls to prospective customers using a provided script or pitch.
- Introduce products or services to potential customers and create interest.
2. Product/Service Knowledge:
- Acquire and maintain a thorough understanding of the products or services being offered.
- Effectively communicate product features, benefits, and pricing.
3. Customer Engagement:
- Build rapport with potential customers to establish a positive and professional relationship.
- Address customer inquiries, concerns, and objections with the aim of overcoming objections and closing sales.
4. Sales Targets:
- Meet or exceed daily, weekly, and monthly sales targets.
- Keep accurate records of sales activities and results.
5. Follow-up:
- Conduct follow-up calls to leads or customers who have shown interest but have not made a purchase.
- Maintain a database of customer information for future follow-up opportunities.
6. Adherence to Scripts and Guidelines:
- Follow provided scripts and guidelines to ensure consistency and compliance with company messaging.
- Adapt communication style to different customer personalities and situations.
7. Feedback and Reporting:
- Provide feedback on customer responses, common objections, and suggestions for improvement.
- Submit regular reports on call outcomes, sales performance, and any challenges faced.
Qualifications and Skills:
- Excellent communication and interpersonal skills.
- Bachelor's or Master's degree is preferred.
- Persuasive and confident in promoting products or services.
- Ability to handle objections and rejection positively.
- Basic computer skills for data entry and maintaining customer records.
- Goal-oriented and self-motivated.
- Previous experience in telemarketing or sales is often preferred.
Working Conditions: - work from home,fresher,data entry,office assistant,freshers job vacancy,data entry work from home,accountant,part time,data entry operator,back office,telly calling,call center,hindi call center,
Telemarketers typically work from the company. The role may involve sitting for extended periods and making a high volume of calls throughout the day.
Pay: ₹9,318.44 - ₹16,000.00 per month
Schedule:
- Day shift
- Morning shift
**Education**:
- Higher Secondary(12th Pass) (preferred)
**Experience**:
- Technical support: 1 year (preferred)
- tele sales: 1 year (preferred)
- total work: 1 year (preferred)
**Language**:
- Hindi (preferred)
Work Location: In person
Call Center Executive Hindi
Posted today
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Job Description
4. Should be well aware of computer work.
6. Good Communication Skills
7. Should be ready to make career in BPO/ITES Industry.
8. Freshers Are Most Welcome
9. Age limit 18 to 28
Roles and Responsibilities
2. Sales discussions & Lead Generation
3. Approaching targeted customers for hardware & industrial items.
4. Calling new customers and existing customers for sale.
5. Providing information about hardware & industrial items available with for sale.
6. Handling queries, Data Management, basic computer Knowledge with MS OFFICE & Excel Sheet
7. Freshers can also apply.
work from home,fresherpart time,bpo,data entry,call center, fresher,fresher call center,freshers job vacancy,work from home part time,night shift
**Job Types**: Full-time, Permanent, Fresher
Pay: ₹9,292.03 - ₹15,000.00 per month
Schedule:
- Day shift
- Morning shift
- Night shift
- Rotational shift
**Language**:
- Hindi (preferred)
Work Location: In person
Call Center Executive Hindi Jaipur
Posted today
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- driven services. Job Description We are searching for an engaged telecaller to boost sales by reaching out to current and possible clients. To this end, the telecaller will be required to obtain lists of individuals' information, and to source data for additional members of the target audience. You should also jot down important notes during conversations to facilitate follow-ups by our staff. To be successful as a telecaller, you should be able to convince even the toughest of individuals to purchase our offerings. A remarkable telecaller will suggest ways in which clients' feedback can be utilized to improve our services. As a Telecaller, you are responsible for handling sales over the phone entirely. You are also responsible for solving questions in regard to the product or service provided by the company. In addition to this, you should collect desired information from the clients and maintain healthy relations with them. Telecaller Responsibilities Studying the details of each offering and remaining abreast of updates to these offerings. Obtaining and updating lists of individuals' contact details. Calling active and budding clients to encourage the purchase of items. Addressing clients' uncertainties, grievances, and suggestions on time. Noting important details of each conversation. Communicating verbal acceptances of offers to our sales team for closing. Recording all successful and unsuccessful attempts to close sales. Attending regular team meetings to clarify progress and performance-related expectations. Conducting each of your functions with the utmost respect, regardless of others' dispositions. Skills Communicational Clarity. You only have a minute of the listener's attention, so make each word count. Retention and Recall. Product Knowledge. Active Listening. Organization. Telecaller Requirements High school diploma or equivalent. Prior experience as a telecaller or similar. Completion of a sales-related training program is preferred. Computer literate. Exposure to diverse viewpoints, cultural norms, and experiences. Superb verbal communication. Ability to switch your communication style on a whim. Superb interpersonal, research, and record-keeping skills. Capacity to receive critique without internalizing it. More Category Wise Jobs: Industry Wise Country Wise Others Govt Jobs India Jobs 10th Pass Jobs Private Jobs UAE Jobs 12th Pass Jobs Bank Jobs Kuwait Jobs Work From Home Jobs Teaching Jobs Bahrain Jobs Part Time Jobs Software Jobs Canada Jobs Data Entry Jobs Marketing Jobs.People also searched: work from home - fresher - accountant - computer operator - freshers job vacancy - office assistant - part ti