Client Services Associate

Jaipur, Rajasthan Astro Vistaar

Posted 4 days ago

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Job Description

To ensure seamless onboarding of leads from digital platforms (primarily Instagram), build strong client relationships, and actively convert inquiries into paying customers by aligning with the vision and values of Astro Vistaar.


Core Responsibilities


Lead Handling (Daily Priority)

  • Monitor all incoming messages, DMs, and comments on Instagram and other social platforms linked to running ads.
  • Respond within 10–15 minutes during peak hours with clear, empathetic, and product-aware communication.
  • Use pre-approved messaging templates and personalize where needed.
  • Maintain a polite, wise-yet-warm tone aligned with Astro Vistaar’s brand voice.


Lead Qualification & Tagging

  • Classify each lead based on interest: Courses, Spells, Products, or Consultations.
  • Use internal CRM or tracking system (e.g. spreadsheet/Notion/WhatsApp tags) to log details: Name, Interest, Budget, Timeline, Follow-up Date.
  • Disqualify politely if a lead is clearly misaligned.


Conversion Strategy

  • Share the right offering link/post/resource based on their expressed need.
  • Suggest the best-fit product or session if the client seems confused.
  • Upsell or cross-sell where meaningful.
  • Nudge undecided leads through testimonials, limited offers, and behind-the-scenes insights.


Customer Onboarding

  • For every successful conversion, guide the client clearly through:
  • Payment confirmation
  • Product/course access instructions
  • Follow-up timelines (e.g., when to expect delivery or session booking)
  • Confirm all onboarding steps are understood by the client.


Client Relationship Management

  • Check in after delivery/service (in 3–5 days).
  • Maintain a warm connect through occasional festival wishes, check-ins, or value-adds.
  • Escalate any dissatisfaction or refund request immediately to the co-founders.


Collaboration & Strategy Input

  • Share weekly insights on what leads are asking, common objections, and what’s working.
  • Suggest content or campaign ideas to improve conversions or address objections.
  • Coordinate with marketing/design when templates or creatives are needed.


Reporting

  • Daily tracker update before EOD:
  • Number of leads received
  • Number converted
  • Hot/warm/cold classification
  • Issues/escalations if any


Soft Skills Expected


  • Empathy without over-promising
  • A balance of professionalism and spiritual insight
  • Quick learner of our offerings and inner process
  • Reliable, accountable, and proactive


Tools & Channels


  • Instagram (DMs, comments, story replies)
  • WhatsApp Business
  • Notion/Google Sheet for tracking (or CRM, if introduced)
  • Canva (basic familiarity is a plus)
  • Payment gateways (Razorpay, GPay, etc.)


KPIs (To Be Reviewed Monthly)


  • Response time average
  • Conversion rate from inbound leads
  • Client satisfaction (based on feedback or repeat purchase)
  • Contribution to strategy or campaign improvement
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Client Services Analyst - BGE

Jaipur, Rajasthan Bill Gosling Outsourcing

Posted today

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Job Description

Join a Team That’s Passionate About Making Lives Better!

At Bill Gosling Outsourcing, we believe that success starts with an amazing team. We are a global leader in outsourcing solutions, we focus on making lives better, one connection at a time. We provide tailored solutions to businesses around the globe, specializing in customer care, sales, and financial services. We’re looking for enthusiastic, driven individuals to join our dynamic work environment where fun meets results!

Client Services Analyst is expected to match and deliver to meet the changing needs of the clients that continually upscale the demands of value from quality monitoring. Assist in standardizing and streamlining the flow of information for their assigned client(s). Attend client concerns; facilitate communication and resolution between various internal management entities.

What You'll Do:

·Learn the client’s business, product, processes, intent and influences

·Create and ensure the timely completion of final presentation and dashboards delivery in accordance with the service-level agreement

·Identify and calibrate to stay updated on client’s core business objectives

·Create and maintain a strong working rapport with the client

·Understand needs and desires of the client and move to meet those needs in a proactive manner

·Identify and deliver nuggets of actionable value and its ongoing behavior through evaluations

·Run analysis to prepare and provide business impact and future returns post suggested change and/or improvements

·Be responsive. Acknowledge & own client requests/wants. Offer ideas. Suggest alternatives. Help them improve their business

·Establish a channel of open communication and maintain regular contact with clients and its users

·Assist the clients with items that are over and above the usual. Continually finding ways to delight your clients and maintain a focused eye to strengthen partnership

·Identify revenue enhancement/growth opportunities

What We're Looking For:

All Information security responsibilities can be located in The Book of Bill (Global) and The Book of Bill (Global) – French. Please note that Information security responsibilities are based on role.

Why Join Us?

  • Growth Opportunities : We believe in promoting from within and providing opportunities for career advancement.

  • Comprehensive Training : We offer extensive paid training to ensure you’re equipped for success.

  • Team-Oriented Culture : Work in a collaborative, supportive environment with peers who are passionate about what they do.

  • Diversity & Inclusion: We celebrate the unique perspectives and contributions of all our employees.

  • Fun Workplace: Join a vibrant team that knows how to have fun! From team engagement activities to social events, we foster a lively and inclusive work environment where you’ll build strong connections.

  • State-of-the-Art Offices: Work in our modern, well-equipped offices designed to enhance collaboration and productivity.

  • Rewarding Work: Help businesses grow while making a real difference in people’s lives!

  • Get to Know Us Better! Follow us to get an insider view of our team in action, our values in motion, and a sneak peek into what makes us an awesome place to work!

    Twitter & Instagram: bgocareers 

    Facebook: Bill Gosling Outsourcing

    LinkedIn: Bill Gosling Outsourcing

    Website –

    By applying to this position, you acknowledge that you have read and understood Bill Gosling Outsourcing’s Privacy Policy and consent to the collection, use, and storage of personal information in accordance with the policy.

    At Bill Gosling Outsourcing, we believe that diversity makes us stronger. We welcome applicants from all backgrounds and are committed to creating an inclusive and supportive workplace where everyone can thrive. Regardless of your race, gender, age, ability status, or any other characteristic, you are valued here. If you require accommodations at any stage of the hiring process, we are happy to work with you to ensure you have the support you need – just let us know.

    Bill Gosling Outsourcing – Where your career thrives!

    This advertiser has chosen not to accept applicants from your region.

    Client Services Analyst - Quality Service

    Jaipur, Rajasthan Bill Gosling Outsourcing

    Posted today

    Job Viewed

    Tap Again To Close

    Job Description

    Join a Team That’s Passionate About Making Lives Better!

    At Bill Gosling Outsourcing, we believe that success starts with an amazing team. We are a global leader in outsourcing solutions, we focus on making lives better, one connection at a time. We provide tailored solutions to businesses around the globe, specializing in customer care, sales, and financial services. We’re looking for enthusiastic, driven individuals to join our dynamic work environment where fun meets results!

    Client Services Analyst is expected to match and deliver to meet the changing needs of the clients that continually upscale the demands of value from quality monitoring. Assist in standardizing and streamlining the flow of information for their assigned client(s). Attend client concerns; facilitate communication and resolution between various internal management entities.

    What You'll Do:

    ·Learn the client’s business, product, processes, intent and influences

    ·Create and ensure the timely completion of final presentation and dashboards delivery in accordance with the service-level agreement

    ·Identify and calibrate to stay updated on client’s core business objectives

    ·Create and maintain a strong working rapport with the client

    ·Understand needs and desires of the client and move to meet those needs in a proactive manner

    ·Identify and deliver nuggets of actionable value and its ongoing behavior through evaluations

    ·Run analysis to prepare and provide business impact and future returns post suggested change and/or improvements

    ·Be responsive. Acknowledge & own client requests/wants. Offer ideas. Suggest alternatives. Help them improve their business

    ·Establish a channel of open communication and maintain regular contact with clients and its users

    ·Assist the clients with items that are over and above the usual. Continually finding ways to delight your clients and maintain a focused eye to strengthen partnership

    ·Identify revenue enhancement/growth opportunities

    What We're Looking For:

    All Information security responsibilities can be located in The Book of Bill (Global) and The Book of Bill (Global) – French. Please note that Information security responsibilities are based on role.

    Why Join Us?

  • Growth Opportunities : We believe in promoting from within and providing opportunities for career advancement.

  • Comprehensive Training : We offer extensive paid training to ensure you’re equipped for success.

  • Team-Oriented Culture : Work in a collaborative, supportive environment with peers who are passionate about what they do.

  • Diversity & Inclusion: We celebrate the unique perspectives and contributions of all our employees.

  • Fun Workplace: Join a vibrant team that knows how to have fun! From team engagement activities to social events, we foster a lively and inclusive work environment where you’ll build strong connections.

  • State-of-the-Art Offices: Work in our modern, well-equipped offices designed to enhance collaboration and productivity.

  • Rewarding Work: Help businesses grow while making a real difference in people’s lives!

  • Get to Know Us Better! Follow us to get an insider view of our team in action, our values in motion, and a sneak peek into what makes us an awesome place to work!

    Twitter & Instagram: bgocareers 

    Facebook: Bill Gosling Outsourcing

    LinkedIn: Bill Gosling Outsourcing

    Website –

    By applying to this position, you acknowledge that you have read and understood Bill Gosling Outsourcing’s Privacy Policy and consent to the collection, use, and storage of personal information in accordance with the policy.

    At Bill Gosling Outsourcing, we believe that diversity makes us stronger. We welcome applicants from all backgrounds and are committed to creating an inclusive and supportive workplace where everyone can thrive. Regardless of your race, gender, age, ability status, or any other characteristic, you are valued here. If you require accommodations at any stage of the hiring process, we are happy to work with you to ensure you have the support you need – just let us know.

    Bill Gosling Outsourcing – Where your career thrives!

    This advertiser has chosen not to accept applicants from your region.

    Call Center Executive

    Jaipur, Rajasthan Career Mart

    Posted today

    Job Viewed

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    Job Description

    Urgent Hiring Customer Care Executive

    Location - Jaipur

    Salary - Up to 18K + Incentives

    Experience - Min 6 Month in Calling

    English Language Must

    Contact / What's App |

    **Job Types**: Full-time, Regular / Permanent, Fresher

    **Salary**: ₹10,000.00 - ₹18,000.00 per month

    **Benefits**:

    - Provident Fund

    Schedule:

    - Day shift

    Supplemental pay types:

    - Commission pay
    - Performance bonus

    **Speak with the employer**
    This advertiser has chosen not to accept applicants from your region.

    Call Center Executive

    Jaipur, Rajasthan OUTREACH INTERGRATED SERVICES PVT LTD

    Posted today

    Job Viewed

    Tap Again To Close

    Job Description

    Attend calls & revert to E-mails professionally to provide information about products and services, obtain details of Customer complaints.

    Identify the problem in depth and follow up to ensure that appropriate actions were taken on customers' requests.

    Keep records of customer interactions and transactions, recording details of inquiries, complaints, comments, as well as actions taken.

    Refer unresolved customer grievances or special requests to designated authority for further investigation.
    - Addition of new Clients and retention of existing clients.

    Make reports on Excel, work on portals, Google sheets.

    Take orders and make Invoice of finalized ones.

    are looking for a polite, professional Call Center Representative to work closely with other team members to provide outstanding service to our current and potential customers

    How will you make an impact in this role?

    Deliver extraordinary care, on calls, to a wide range of American Express customers with a variety of requests

    Build meaningful relationship through consultative questioning to ensure added value for the customer

    Enhance our customers’ experience by finding opportunities to offer products based on our Cardmembers’ needs

    Offer custom solutions and negotiate a positive outcome for the customer and American Express, aiming for first call resolution when possible

    Meet and exceed quality goals, compliance regulations and productivity targets

    Document necessary information

    Re-prioritize to adapt to the ever-changing environment

    Skills and Qualifications:
    Undergraduate/Graduate/Postgraduate
    - Workplace Flexibility: INSERT Part or Full time. Shift flexibility requirements
    - Graduate or Under Graduate (with prior international call center experience) in any field from a recognized University can apply.work from home,fresher,data entry,office assistant,freshers job vacancy,data entry work from home,accountant,part time,data entry operator,back office,bpo,call center fresher,work from home part time,call center work from home,call centre,software developer fresher,computer operator

    *
    - Ability to work in a fast paced metric driven environment with proficient multitasking and navigation in a windows environment.
    - Strong written and verbal communication.
    - Analytical mind & attention to detail.
    - Knowledge of Amex card product would be preferred.
    - Demonstrated consultative experience, ability to influence, resourceful.bpo - fresher - data entry - part time - call center fresher - work from home part time - back office - computer operator - freshers job

    **Job Types**: Full-time, Permanent, Fresher

    Schedule:

    - Day shift
    - Evening shift
    - Morning shift
    - Night shift

    Supplemental pay types:

    - Overtime pay

    **Education**:

    - Higher Secondary(12th Pass) (preferred)

    **Experience**:

    - Technical support: 1 year (preferred)
    - tele sales: 1 year (preferred)
    - total work: 1 year (preferred)

    **Language**:

    - Hindi (preferred)

    Work Location: In person
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    Hindi Call Center Executive

    Jaipur, Rajasthan OUTREACH INTERGRATED SERVICES PVT LTD

    Posted today

    Job Viewed

    Tap Again To Close

    Job Description

    A telemarketer's job involves making outbound calls to potential customers with the aim of promoting or selling a product or service. Here's a general job description for a telemarketer:
    Job Title: - Telemarketer

    Job Overview:
    - As a telemarketer, you will be responsible for reaching out to individuals or businesses over the phone to introduce and sell products or services. Your goal is to generate interest, answer questions, and ultimately persuade potential customers to make a purchase.

    Key Responsibilities:
    - 1. Calling:
    - Initiate outbound calls to prospective customers using a provided script or pitch.
    - Introduce products or services to potential customers and create interest.

    2. Product/Service Knowledge:
    - Acquire and maintain a thorough understanding of the products or services being offered.
    - Effectively communicate product features, benefits, and pricing.

    3. Customer Engagement:
    - Build rapport with potential customers to establish a positive and professional relationship.
    - Address customer inquiries, concerns, and objections with the aim of overcoming objections and closing sales.

    4. Sales Targets:
    - Meet or exceed daily, weekly, and monthly sales targets.
    - Keep accurate records of sales activities and results.

    5. Follow-up:
    - Conduct follow-up calls to leads or customers who have shown interest but have not made a purchase.
    - Maintain a database of customer information for future follow-up opportunities.

    6. Adherence to Scripts and Guidelines:
    - Follow provided scripts and guidelines to ensure consistency and compliance with company messaging.
    - Adapt communication style to different customer personalities and situations.

    7. Feedback and Reporting:
    - Provide feedback on customer responses, common objections, and suggestions for improvement.
    - Submit regular reports on call outcomes, sales performance, and any challenges faced.

    Qualifications and Skills:
    - Excellent communication and interpersonal skills.
    - Bachelor's or Master's degree is preferred.
    - Persuasive and confident in promoting products or services.
    - Ability to handle objections and rejection positively.
    - Basic computer skills for data entry and maintaining customer records.
    - Goal-oriented and self-motivated.
    - Previous experience in telemarketing or sales is often preferred.

    Working Conditions: - work from home,fresher,data entry,office assistant,freshers job vacancy,data entry work from home,accountant,part time,data entry operator,back office,telly calling,call center,hindi call center,

    Telemarketers typically work from the company. The role may involve sitting for extended periods and making a high volume of calls throughout the day.

    Pay: ₹9,292.03 - ₹15,000.00 per month

    Schedule:

    - Day shift
    - Morning shift
    - Night shift
    - Rotational shift

    **Language**:

    - Hindi (preferred)

    Work Location: In person
    This advertiser has chosen not to accept applicants from your region.

    Call Center Exeutive Hindi

    Jaipur, Rajasthan OUTREACH INTERGRATED SERVICES PVT LTD

    Posted today

    Job Viewed

    Tap Again To Close

    Job Description

    A telemarketer's job involves making outbound calls to potential customers with the aim of promoting or selling a product or service. Here's a general job description for a telemarketer:
    Job Title: - Telemarketer

    Job Overview:
    - As a telemarketer, you will be responsible for reaching out to individuals or businesses over the phone to introduce and sell products or services. Your goal is to generate interest, answer questions, and ultimately persuade potential customers to make a purchase.

    Key Responsibilities:
    - 1. Calling:
    - Initiate outbound calls to prospective customers using a provided script or pitch.
    - Introduce products or services to potential customers and create interest.

    2. Product/Service Knowledge:
    - Acquire and maintain a thorough understanding of the products or services being offered.
    - Effectively communicate product features, benefits, and pricing.

    3. Customer Engagement:
    - Build rapport with potential customers to establish a positive and professional relationship.
    - Address customer inquiries, concerns, and objections with the aim of overcoming objections and closing sales.

    4. Sales Targets:
    - Meet or exceed daily, weekly, and monthly sales targets.
    - Keep accurate records of sales activities and results.

    5. Follow-up:
    - Conduct follow-up calls to leads or customers who have shown interest but have not made a purchase.
    - Maintain a database of customer information for future follow-up opportunities.

    6. Adherence to Scripts and Guidelines:
    - Follow provided scripts and guidelines to ensure consistency and compliance with company messaging.
    - Adapt communication style to different customer personalities and situations.

    7. Feedback and Reporting:
    - Provide feedback on customer responses, common objections, and suggestions for improvement.
    - Submit regular reports on call outcomes, sales performance, and any challenges faced.

    Qualifications and Skills:
    - Excellent communication and interpersonal skills.
    - Bachelor's or Master's degree is preferred.
    - Persuasive and confident in promoting products or services.
    - Ability to handle objections and rejection positively.
    - Basic computer skills for data entry and maintaining customer records.
    - Goal-oriented and self-motivated.
    - Previous experience in telemarketing or sales is often preferred.

    Working Conditions: - work from home,fresher,data entry,office assistant,freshers job vacancy,data entry work from home,accountant,part time,data entry operator,back office,telly calling,call center,hindi call center,

    Telemarketers typically work from the company. The role may involve sitting for extended periods and making a high volume of calls throughout the day.

    **Job Types**: Full-time, Fresher

    Pay: ₹9,381.75 - ₹15,000.00 per month

    **Language**:

    - Hindi (preferred)

    Work Location: In person
    This advertiser has chosen not to accept applicants from your region.
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    About the latest Customer service representatives Jobs in Jaipur !

    Hindi /call Center Agent/chat/email

    Jaipur, Rajasthan OUTREACH INTERGRATED SERVICES PVT LTD

    Posted today

    Job Viewed

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    Job Description

    Freshers Can apply
    - Should have good communication Skills
    - Good Knowledge in handling inbound and outbound calls/chat/SMS
    - Should have Good customer handling qualities
    - Good understanding of resolving issues, raising tickets
    - Should be open to work in Rotational Shift.
    - Inbound calling process. Generating revenue from calls, online inquiries & convert into sales for flights, car rentals, package booking etc. B2C Process
    - Knowledge of destinations, fare check, alternate flights, exchange flights, date changes, refunds and cancellation of existing booking.
    - Experience in handling airlines calls, flight bookings (US, Mexico, Caribbean, Europe market)
    - Must possess excellent selling & negotiation skills
    - Meet monthly revenue generation targets

    **P **work from home - bpo - fresher - freshers job vacancy - back office - data entry - part time - call center fresher - computer operator - office assistant

    **Job Types**: Full-time, Part-time

    **Salary**: ₹9,675.53 - ₹25,238.67 per month

    Schedule:

    - Day shift
    - Evening shift
    - Morning shift
    - Night shift

    Ability to commute/relocate:

    - Jaipur, Rajasthan: Reliably commute or planning to relocate before starting work (required)

    **Education**:

    - Higher Secondary(12th Pass) (preferred)

    **Experience**:

    - Technical support: 1 year (preferred)
    - tele sales: 1 year (preferred)
    - total work: 1 year (preferred)

    **Language**:

    - Hindi (preferred)

    **Speak with the employer**

    +91-XXX
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