1322 Customer Service Representatives jobs in Thane

• Communicate effectively with clients and internal teams through clear, professional verbal and written correspondence.
• Serve as a reliable point of contact for clients, building long-term relationships based on trust and responsiveness.
• Ensure timely delivery of projects and adherence to deadlines across all assignments.
• Coordinate with cross-functional teams to streamline client requirements into actionable briefs.
• Manage daily co-ordinations across multiple brands, ensuring consistency and strong client relationship management.
• End-to-end campaign coordination between client and team—from planning and creative development to final delivery.
• Collaborate with cross-functional teams to ensure smooth execution of deliverables and daily tasks.
• Utilize Microsoft Office (Word, Excel, PowerPoint) and Google Suite for documentation, reporting, and presentations etc.
• Maintain exceptional attention to detail and deliver error-free content across all client touchpoints.
• Demonstrate superior customer service and interpersonal skills in all client interactions.
• Manage multiple assignments simultaneously while maintaining composure under pressure.

How to Apply:

Send your resume to or WhatsApp us at

• Prior experience in client servicing & coordination.
• Education background in BMM preferred.
• Strong organizational and multitasking abilities.
• Proficiency in Microsoft Office and Google Suite.
• Excellent interpersonal skills and a collaborative mindset.
• High attention to detail and commitment to quality.
• Ability to adapt quickly and manage shifting priorities.

Job Title: Client Relations & Front Desk Executive

Location: Marine Drive, Mumbai

Experience: 5-8 Years

Budget: 6-9 LPA

Key Responsibilities:

Client Servicing & Relationship Management

 Attend and respond to all client phone inquiries received via marketing campaigns, newspaper inserts, advertisements, references, or other channels.

Validate client information as per company criteria and record accurately in the internal database/CRM.

chedule appointments for client visits to the Experience Centre, warmly welcome them upon arrival, and ensure a premium hosting experience.

erve as the first point of contact between clients and the team to capture initial requirements.

ive tours of the Experience Centre, ensuring an engaging and informative experience if required.

ollow up with client's post-visit, reschedule meetings if required, and keep relevant teams updated.

nsure no client call goes unanswered, promptly return any missed calls.

Coordination & Reporting

aintain structured and up-to-date records of all appointments, meetings, visits, and follow-ups in the CRM.

repare daily and weekly reports on client interactions, appointments, and follow-ups for internal review.

oordinating with the design team to ensure timely meetings and a seamless handover once initial expectations are captured.

hare client preferences, feedback, and special requests with internal teams proactively.

Premium Service & Brand Representation

aintain a luxury environment at the Experience Centre, ensuring it reflects the brand's high standards.

ocument client feedback to improve services and offerings.

upport marketing by sharing lead quality insights and client interaction trends.

ssist in organizing exclusive events, shoots, or client days, ensuring every detail is executed flawlessly for a high-touch experience.

Administrative & Facility Management

anage housekeeping, pantry, drivers, security, office boys, and runner boys — maintaining accurate attendance, leave, and personnel records (both soft and hard copies by security).

 as the go-to person for all matters related to inventory. Be resourceful. Maintain a list of all contacts and places to procure office related materials, products and services.

nsure workplace safety, readiness of first aid, and availability of emergency supplies.

onitor relevant news or local updates for any potential safety or operational concerns.

lan and coordinate festivities/events in collaboration with HR, ensuring budget adherence.

aintain ambience standards — plants, flowers, décor, pantry, safety, and housekeeping arrangements.

 L se with external vendors, agencies, and consultants to ensure smooth operations and immediate resolution of disruptions.

Education

achelor's or Master's degree in a relevant field

+ years of experience in client relations, preferably in the luxury sector (hospitality, aviation, premium retail)

Please share your CV

Company Description

SimApt offers comprehensive business solutions including design/creative solutions, business technology solutions, corporate training solutions, influencer management solutions, and consulting services with the key aim of tailoring appropriate solutions for clients. Our team is composed of industry experts from various sectors, ensuring high-quality service across the business value chain. To learn more, visit

Role Description

This is a full-time, on-site role for a Client Relations Coordinator located in Mumbai. The Client Relations Coordinator will be responsible for maintaining strong client relationships, providing excellent customer service, and ensuring client satisfaction. Day-to-day tasks include managing client communications, coordinating projects, resolving client inquiries, and supporting the execution of business strategies. Organizational and project management skills are essential to efficiently handle multiple client accounts and projects.

Coordinate with inhouse design and creative team and get the creatives done as per client requirements. Doing quality checks and manage social media postings

Qualifications

• Excellent Communication and Client Relations skills
• Strong Customer Service and Organization skills
• Proficiency in Project Management
• Ability to work collaboratively within a team
• Problem-solving and time management skills
• Bachelor's degree in Business Administration, Marketing, or a related field
• Experience in client relations or customer service is a plus
• Should have marketing communication understanding

Job Summary:

We are seeking a detail-oriented and proactive Sales Coordinator to support our sales team and help streamline our sales operations. The ideal candidate will be responsible for managing schedules, preparing sales documents, maintaining customer databases, and ensuring seamless communication between internal teams and customers.

Key Responsibilities:

• Support the sales team by managing schedules, filing important documents, and communicating relevant information.
• Handle the processing of all orders with accuracy and timeliness.
• Respond to customer complaints or queries and give after-sales support when requested.
• Assist in the preparation and organizing of promotional material or events.
• Maintain and update sales and customer records (e.G., in CRM or Excel).

· Coordinate with logistics, warehouse, and other departments to ensure smooth order fulfilment.

• Prepare regular sales reports and forecasts.
• Ensure adherence to company policies and procedures.

Requirements:

• Proven experience as a Sales Coordinator or in other administrative positions will be considered a plus.
• Proficiency in MS Office;
  experience
• Excellent organizational and multitasking skills.
• Strong communication and interpersonal skills.
• A team player with a high level of dedication.

Preferred Attributes:

• Familiarity with sales performance metrics.
• Ability to work under pressure and meet tight deadlines.
• Problem-solving mind-set with strong attention to detail.

We are seeking a dynamic and result-oriented Sales Manager to join our team in the building materials industry. The candidate will be responsible for generating sales, building strong client relationships, and ensuring consistent growth in revenue.

Key Responsibilities

• Develop and maintain relationships with contractors, builders, architects, and construction companies.
• Identify new business opportunities and generate leads.
• Present and promote building material products to potential clients.
• Achieve monthly and quarterly sales targets.
• Conduct market research to stay updated on industry trends and competitor activities.
• Provide pre-sales and post-sales support to ensure client satisfaction.
• Prepare and present sales reports to management.

Requirements

• Proven sales experience, preferably in building materials, construction, or related industries.
• Strong communication, negotiation, and presentation skills.
• Valid driver’s license and willingness to travel within the assigned territory.

Education & Experience

• Bachelor’s degree in Business Administration, Marketing, or equivalent (preferred).
• 2–5 years of sales experience (building materials industry preferred).
• Location - Thane
• Salary 2 lacs to 4 lacs
• Freshers are welcome

Role Overview: We are seeking a motivated and detail-oriented Customer Success Associate to support BHIVE’s Customer Success team. This is an excellent opportunity for a fresh graduate to gain hands-on experience in client relationship management, customer engagement, and retention strategies while contributing to our mission of delivering exceptional customer experiences.

Key Responsibilities:

Client Onboarding & Engagement:

- Assist in onboarding new clients, ensuring a seamless transition and setup process.

- Conduct regular check-ins with clients to understand their needs and provide proactive support.

- Help resolve client issues promptly, ensuring a high level of satisfaction.

Relationship Management:

- Build and maintain strong relationships with clients by providing personalized service and solutions.

- Support the creation of engagement strategies to enhance client retention and loyalty.

- Gather and analyze client feedback to identify areas for improvement.

Customer Success Support:

- Collaborate with the sales and operations teams to address client concerns and enhance service delivery.

- Maintain accurate records of client interactions and updates in the CRM system.

- Assist in preparing client success reports and presentations.

Upselling & Cross-Selling:

- Identify opportunities for upselling and cross-selling BHIVE’s products and services.

- Communicate value propositions effectively to meet client requirements.

Market Research & Insights:

- Conduct research to understand client industries, challenges, and trends.

- Provide actionable insights to the team to improve the customer experience.

Qualifications:

- Fresh graduate with a bachelor's degree in commerce, Business Administration, or related fields.

- Basic understanding of customer success principles and practices.

- Proficiency in MS Excel and MS Office;
familiarity with CRM tools is a plus.

- Strong communication, problem-solving, and interpersonal skills.

- Positive attitude and eagerness to learn.

Skills:

- Excellent organizational and multitasking abilities.

- Empathy and a customer-focused mindset.

- Self-motivated and proactive in identifying solutions.

- Ability to thrive in a fast-paced and dynamic environment.

Sales Coordinator (Entry-Level Opportunity for Fresh Graduates)

Position Overview:

We are seeking a dynamic and motivated Sales Coordinator to join our team within the Mechanical Engineering sector. This entry-level position is ideal for recent graduates who are eager to begin their careers and are passionate about applying their technical knowledge to sales and client coordination. The Sales Coordinator will play a crucial role in supporting the sales team, preparing presentations, and engaging with clients to drive business growth .

Key Responsibilities:

• Assist the sales team in managing client accounts and handling inquiries.
• Prepare and deliver compelling sales presentations using Microsoft PowerPoint to both internal teams and potential clients.
• Support negotiations with clients by providing technical insights and coordinating with engineering and design teams.
• Facilitate seamless communication between clients, sales, and technical teams to ensure customer satisfaction.
• Assist in the preparation and follow-up of quotations, proposals, and contracts.

Required Qualifications:

• Bachelor’s degree in Mechanical Engineering (recent graduate/fresher preferred).
• Proficiency in Microsoft Word, Excel, and PowerPoint.
• Strong verbal and written communication skills.
• Comfortable with delivering presentations to diverse audiences.
• Good negotiation and interpersonal skills.
• Ability to work collaboratively in a team-oriented environment.
• Attention to detail and effective organizational skills.

Preferred Attributes :

• Enthusiastic and eager to learn about sales processes and client management.
• Proactive attitude with a willingness to take initiative.
• Ability to adapt quickly to new situations and technologies.

Salary : As per industry Standards

Joining Date : Immediate Joining

Office Address: Wagle Estate, Thane West

Working days: Mon to Sat

Working Time: 9:30 AM to 6:30PM

If you are a recent graduate with a background in Mechanical Engineering and have a passion for sales and client engagement, we encourage you to apply for this exciting opportunity. Please send your resumes to

Join us to launch your career in a dynamic and supportive environment where technical expertise meets business development!

For more information about our company, please visit our website at

This job description does not impose constraints on the management's ability to reassign duties and responsibilities to this role in the future.

Company Description

Bottomline Media Pvt Ltd is a Global Integrated Marketing Media Company located in Bandra. Looking for an experienced executive with 2-3 years of experience

Role Description

This is a full-time on-site role as a Client Servicing Executive at Bottomline Media Pvt Ltd in Bandra. The Client Servicing Executive will be responsible for client services, client relations, presentations, customer service, and account management. They will work closely with clients to understand their needs and provide exceptional service and support.

• Client Relationship Management
• Serve as the primary point of contact for assigned clients, maintaining strong and trusted relationships.
• Understand client objectives, business challenges, and communication goals.
• Ensure clear and timely communication between clients and internal teams.
• Campaign Execution
• Coordinate end-to-end execution of marketing campaigns — from brief to delivery.
• Liaise with internal teams (strategy, creative, PR, digital, production) to ensure project timelines and quality standards are met.
• Manage approvals, feedback loops, and ensure alignment on creative direction.
• Strategic Support
• Assist in developing campaign decks, brand proposals, and post-campaign reports.
• Support ideation of influencer, content, and integration strategies.
• Track industry trends, competitor activities, and pop-culture moments to bring proactive ideas to clients.
• Operations & Reporting
• Maintain trackers for deliverables, budgets, and timelines.
• Prepare weekly status reports and performance updates for internal and client review.
• Support billing, PO follow-ups, and closure documentation in coordination with finance.
  

REQUIRED SKILLS

• Strong communication and presentation skills (verbal & written).
• Excellent organizational and multitasking abilities.
• Passion for media, entertainment, and brand storytelling.
• Collaborative mindset with a “solution-first” approach.
• Comfortable working in a fast-paced, creative environment.
• Proficiency in MS Office / Google Workspace;
  familiarity with Excel trackers and decks.
• QUALIFICATIONS
• Bachelor’s degree in Marketing, Mass Communication, or related field.
• 1–3 years of experience in client servicing, account management, or campaign coordination (preferably at a media, advertising, or influencer marketing agency).
  

• Detail-oriented, resourceful, and proactive.
• Strong sense of accountability and ownership.
• Positive attitude with a flair for relationship-building and creative problem-solving.
• A true team player who thrives in a dynamic agency setup.

Email Us :

About ISG:

Wanted: dynamic and creative individuals ready to connect with a like-minded team. You’ll enjoy all the autonomy you need to help our clients make their digital infrastructure faster and more effective. Free reign for free spirits doesn’t mean you’ve got to go it alone. Over 1400 teammates from around the globe are eager to help you out when things get down to wire. Their expertise will put you on the winning path and keep you there. So, get ready to kickstart your career with a team that’s connected – connected by freedom.:

ISG is a leader in subscription research, advisory and strategy consulting services for senior business and IT executives, technology and software vendors and business / IT services providers. Our mission is to help our clients make better business decisions and create new business value through trusted and objective insights into the key market trends and emerging technologies driving real change.

Position Summary:

The Client Relations Executive will be responsible for providing personalized customer service and support to both information technology outsourcing (ITO) & business process outsourcing (BPO) and telecommunications network service providers through ISG’s Research practice.

This role has a formalized career path developed by the ISG Research Executive Leadership team allowing a Client Relations Executive to pursue specific areas of subject matter expertise. These areas pertain to our business, e.g. strategic account development, benchmarking, client renewal efforts, marketing, etc. The career paths may be geared towards those who seek a management or individual contributor role within ISG Research.

This role is a critical one to ISG Research’s business and the firm. We seek candidates who have exceptional client facing and time management skills as well as a strong fluency with English.

The candidate will be responsible for monitoring and tracking progress of all clients; conduct onboarding sessions, enable client renewals of subscription advisory services; communicate with both internal and external stakeholders, and general support of the Provider Services sales team on related opportunities/questions/issues.

The candidate will be required to have knowledge of ISG Research’s products including ISG Momentum services and other related services as they become relevant

Roles and Responsibilities:

• Manage interaction with ISG Research’s existing clients (IT, BPO and Network service providers)
• Liaison between provider and ISG Advisory community
• Identify proper usage of momentum services by scheduling advisor briefings and workshop for the clients aligned to client’s objectives of the program
• Consultatively work with clients to ensure they see value out of their relationship with ISG; conduct on-boarding calls and regular cadence calls
• Drive and manage monthly/quarterly targets of usage of services per client assigned
• Provide an overview on ISG Tools, services and offerings purchased and track their usage regularly.
• Identify concerns of the client, if any. Compile suggestions to improve our products and manage the feedback process.
• Track and update client activity on a proprietary CRM Tool and create reports on a monthly/quarterly basis.

Skills Required:

• A minimum of 3-4 years ’ experience in Client relationship and account management, marketing, and sales support function.
• Time management skills - The ability to juggle multiple projects with aggressive deadlines
• Stakeholder Management - The ability to proactively troubleshoot client issues and work the client to resolve their issues in a satisfactory manner. This includes understanding the client issues, working with internal research and IT team members to resolve the issue, and communicate clearly and positively with the client throughout the process
• Consultative - The ability to understand the importance of reporting to client measurement programs and to be able to discuss these concepts with clients
• Adaptive and Collaborative - The ability to work a flexible schedule, collaborating with US and European and APAC regions. Will occasionally require evening work hours
• Cross Functional Teamwork - Exceptional cross-group collaboration skills with proven track record of breaking down silos and working with others to maximize impact
• Communication - Excellent written and verbal communication is a must, previous experience in working directly with global clients in the Americas, Europe and APAC will be helpful
• Fluent in German language

Education level:

• Bachelor’s Degree with a diploma in Marketing/Operations