1365 Customer Service Representatives jobs in Thane
Client Services Manager
Mumbai, Maharashtra
AuthBridge
Posted 4 days ago
Job Viewed
Job Description
Key Responsibilities
- Serve as the primary point of contact for assigned clients, managing communication and queries with responsiveness and professionalism.
- Coordinate onboarding and implementation processes for new clients, ensuring a smooth transition and understanding of AuthBridge services.
- Maintain strong client relationships by proactively identifying needs, resolving issues, and providing regular updates and reports.
- Collaborate with internal teams (product, tech, operations, compliance) to ensure timely and accurate service delivery.
- Monitor client usage, KPIs, and SLAs to ensure contract compliance and satisfaction.
- Lead periodic business reviews and feedback sessions with clients to assess satisfaction and upsell/cross-sell opportunities.
- Troubleshoot and escalate complex issues internally to ensure quick resolution.
- Stay updated on product enhancements and industry trends to provide informed client support.
Desired Skills & Experience
- 4–8 years of experience in client servicing, account management, or customer success (B2B preferred).
- Experience of team management.
- Strong communication, interpersonal, and problem-solving skills.
- Ability to multitask, prioritize, and manage time effectively in a fast-paced environment.
- Exposure to SaaS platforms, HRTech, FinTech, or background verification industry is a plus.
- Proficient in MS Excel, CRM tools, and reporting.
- Bachelor's degree in Business Administration, Marketing, or a related field.
Why Join Us?
- Be part of a rapidly growing company at the forefront of digital trust and data-driven decisions.
- Collaborate with passionate professionals in a supportive and innovation-driven environment.
- Opportunity to work with marquee clients across sectors such as BFSI, IT, Healthcare, and more.
- Competitive compensation and career advancement opportunities.
This advertiser has chosen not to accept applicants from your region.
0
Client Services Manager
Mumbai, Maharashtra
Wedding Factory India
Posted 6 days ago
Job Viewed
Job Description
About Us
Wedding Factory India is a leading wedding design and planning company known for creating bespoke, high-end events that blend creativity, precision, and flawless execution. We are seeking an experienced Client Services Manager to join our team and take ownership of managing premium weddings from concept to completion.
Role Overview
The Client Service Manager will act as the primary point of contact for corporate clients, ensuring their needs are met with professionalism, efficiency, and creativity. This role requires excellent communication, account management, and problem-solving skills, with the ability to translate client requirements into successful event outcomes.
Key Responsibilities
- Serve as the main liaison between corporate clients and internal teams.
- Build and nurture long-term relationships with key accounts, ensuring high client satisfaction.
- Understand client objectives and translate them into event concepts, proposals, and deliverables.
- Manage end-to-end client servicing – from pitching, proposal presentation, and budgeting to execution and feedback.
- Coordinate with design, production, operations, and vendor teams to ensure event deliverables meet expectations.
- Prepare project timelines, reports, and communication updates for clients.
- Identify opportunities for upselling services and expanding corporate partnerships.
- Handle client concerns or escalations with professionalism and quick resolution.
- Stay updated on industry trends, brand activations, and corporate event innovations.
Qualifications & Skills
- Bachelor’s degree in Business, Marketing, Communications, or related field.
- 5–8 years of experience in client servicing/account management, preferably in events, advertising, or brand activations.
- Strong interpersonal and relationship management skills with a client-first mindset.
- Excellent presentation, pitching, and communication skills.
- Strong project management and multitasking abilities with attention to detail.
- Ability to manage budgets, timelines, and multiple projects simultaneously.
- Proficiency in MS Office and familiarity with CRM/project management tools.
- Flexibility to travel and work evenings/weekends based on event requirements.
Preferred Background
- Experience handling corporate clients, MICE events, brand activations, or large-scale conferences .
- Exposure to luxury/lifestyle industries and high-value clients.
- Proven track record of driving client satisfaction and repeat business.
This advertiser has chosen not to accept applicants from your region.
1
Client Services Manager
Mumbai, Maharashtra
Wedding Factory India
Posted today
Job Viewed
Job Description
About Us
Wedding Factory India is a leading wedding design and planning company known for creating bespoke, high-end events that blend creativity, precision, and flawless execution. We are seeking an experienced Client Services Manager to join our team and take ownership of managing premium weddings from concept to completion.
Role Overview
The Client Service Manager will act as the primary point of contact for corporate clients, ensuring their needs are met with professionalism, efficiency, and creativity. This role requires excellent communication, account management, and problem-solving skills, with the ability to translate client requirements into successful event outcomes.
Key Responsibilities
Serve as the main liaison between corporate clients and internal teams.
Build and nurture long-term relationships with key accounts, ensuring high client satisfaction.
Understand client objectives and translate them into event concepts, proposals, and deliverables.
Manage end-to-end client servicing – from pitching, proposal presentation, and budgeting to execution and feedback.
Coordinate with design, production, operations, and vendor teams to ensure event deliverables meet expectations.
Prepare project timelines, reports, and communication updates for clients.
Identify opportunities for upselling services and expanding corporate partnerships.
Handle client concerns or escalations with professionalism and quick resolution.
Stay updated on industry trends, brand activations, and corporate event innovations.
Qualifications & Skills
Bachelor’s degree in Business, Marketing, Communications, or related field.
5–8 years of experience in client servicing/account management, preferably in events, advertising, or brand activations.
Strong interpersonal and relationship management skills with a client-first mindset.
Excellent presentation, pitching, and communication skills.
Strong project management and multitasking abilities with attention to detail.
Ability to manage budgets, timelines, and multiple projects simultaneously.
Proficiency in MS Office and familiarity with CRM/project management tools.
Flexibility to travel and work evenings/weekends based on event requirements.
Preferred Background
Experience handling corporate clients, MICE events, brand activations, or large-scale conferences .
Exposure to luxury/lifestyle industries and high-value clients.
Proven track record of driving client satisfaction and repeat business.
Wedding Factory India is a leading wedding design and planning company known for creating bespoke, high-end events that blend creativity, precision, and flawless execution. We are seeking an experienced Client Services Manager to join our team and take ownership of managing premium weddings from concept to completion.
Role Overview
The Client Service Manager will act as the primary point of contact for corporate clients, ensuring their needs are met with professionalism, efficiency, and creativity. This role requires excellent communication, account management, and problem-solving skills, with the ability to translate client requirements into successful event outcomes.
Key Responsibilities
Serve as the main liaison between corporate clients and internal teams.
Build and nurture long-term relationships with key accounts, ensuring high client satisfaction.
Understand client objectives and translate them into event concepts, proposals, and deliverables.
Manage end-to-end client servicing – from pitching, proposal presentation, and budgeting to execution and feedback.
Coordinate with design, production, operations, and vendor teams to ensure event deliverables meet expectations.
Prepare project timelines, reports, and communication updates for clients.
Identify opportunities for upselling services and expanding corporate partnerships.
Handle client concerns or escalations with professionalism and quick resolution.
Stay updated on industry trends, brand activations, and corporate event innovations.
Qualifications & Skills
Bachelor’s degree in Business, Marketing, Communications, or related field.
5–8 years of experience in client servicing/account management, preferably in events, advertising, or brand activations.
Strong interpersonal and relationship management skills with a client-first mindset.
Excellent presentation, pitching, and communication skills.
Strong project management and multitasking abilities with attention to detail.
Ability to manage budgets, timelines, and multiple projects simultaneously.
Proficiency in MS Office and familiarity with CRM/project management tools.
Flexibility to travel and work evenings/weekends based on event requirements.
Preferred Background
Experience handling corporate clients, MICE events, brand activations, or large-scale conferences .
Exposure to luxury/lifestyle industries and high-value clients.
Proven track record of driving client satisfaction and repeat business.
This advertiser has chosen not to accept applicants from your region.
2
Client Services Manager
Mumbai, Maharashtra
AuthBridge
Posted today
Job Viewed
Job Description
Key Responsibilities
Serve as the primary point of contact for assigned clients, managing communication and queries with responsiveness and professionalism.
Coordinate onboarding and implementation processes for new clients, ensuring a smooth transition and understanding of AuthBridge services.
Maintain strong client relationships by proactively identifying needs, resolving issues, and providing regular updates and reports.
Collaborate with internal teams (product, tech, operations, compliance) to ensure timely and accurate service delivery.
Monitor client usage, KPIs, and SLAs to ensure contract compliance and satisfaction.
Lead periodic business reviews and feedback sessions with clients to assess satisfaction and upsell/cross-sell opportunities.
Troubleshoot and escalate complex issues internally to ensure quick resolution.
Stay updated on product enhancements and industry trends to provide informed client support.
Desired Skills & Experience
4–8 years of experience in client servicing, account management, or customer success (B2B preferred).
Experience of team management.
Strong communication, interpersonal, and problem-solving skills.
Ability to multitask, prioritize, and manage time effectively in a fast-paced environment.
Exposure to SaaS platforms, HRTech, FinTech, or background verification industry is a plus.
Proficient in MS Excel, CRM tools, and reporting.
Bachelor's degree in Business Administration, Marketing, or a related field.
Why Join Us?
Be part of a rapidly growing company at the forefront of digital trust and data-driven decisions.
Collaborate with passionate professionals in a supportive and innovation-driven environment.
Opportunity to work with marquee clients across sectors such as BFSI, IT, Healthcare, and more.
Competitive compensation and career advancement opportunities.
Serve as the primary point of contact for assigned clients, managing communication and queries with responsiveness and professionalism.
Coordinate onboarding and implementation processes for new clients, ensuring a smooth transition and understanding of AuthBridge services.
Maintain strong client relationships by proactively identifying needs, resolving issues, and providing regular updates and reports.
Collaborate with internal teams (product, tech, operations, compliance) to ensure timely and accurate service delivery.
Monitor client usage, KPIs, and SLAs to ensure contract compliance and satisfaction.
Lead periodic business reviews and feedback sessions with clients to assess satisfaction and upsell/cross-sell opportunities.
Troubleshoot and escalate complex issues internally to ensure quick resolution.
Stay updated on product enhancements and industry trends to provide informed client support.
Desired Skills & Experience
4–8 years of experience in client servicing, account management, or customer success (B2B preferred).
Experience of team management.
Strong communication, interpersonal, and problem-solving skills.
Ability to multitask, prioritize, and manage time effectively in a fast-paced environment.
Exposure to SaaS platforms, HRTech, FinTech, or background verification industry is a plus.
Proficient in MS Excel, CRM tools, and reporting.
Bachelor's degree in Business Administration, Marketing, or a related field.
Why Join Us?
Be part of a rapidly growing company at the forefront of digital trust and data-driven decisions.
Collaborate with passionate professionals in a supportive and innovation-driven environment.
Opportunity to work with marquee clients across sectors such as BFSI, IT, Healthcare, and more.
Competitive compensation and career advancement opportunities.
This advertiser has chosen not to accept applicants from your region.
3
Client Services Manager
Mumbai, Maharashtra
Wedding Factory India
Posted today
Job Viewed
Job Description
About Us
Wedding Factory India is a leading wedding design and planning company known for creating bespoke, high-end events that blend creativity, precision, and flawless execution. We are seeking an experienced Client Services Manager to join our team and take ownership of managing premium weddings from concept to completion.
Role Overview
The Client Service Manager will act as the primary point of contact for corporate clients, ensuring their needs are met with professionalism, efficiency, and creativity. This role requires excellent communication, account management, and problem-solving skills, with the ability to translate client requirements into successful event outcomes.
Key Responsibilities
- Serve as the main liaison between corporate clients and internal teams.
- Build and nurture long-term relationships with key accounts, ensuring high client satisfaction.
- Understand client objectives and translate them into event concepts, proposals, and deliverables.
- Manage end-to-end client servicing – from pitching, proposal presentation, and budgeting to execution and feedback.
- Coordinate with design, production, operations, and vendor teams to ensure event deliverables meet expectations.
- Prepare project timelines, reports, and communication updates for clients.
- Identify opportunities for upselling services and expanding corporate partnerships.
- Handle client concerns or escalations with professionalism and quick resolution.
- Stay updated on industry trends, brand activations, and corporate event innovations.
Qualifications & Skills
- Bachelor’s degree in Business, Marketing, Communications, or related field.
- 5–8 years of experience in client servicing/account management, preferably in events, advertising, or brand activations.
- Strong interpersonal and relationship management skills with a client-first mindset.
- Excellent presentation, pitching, and communication skills.
- Strong project management and multitasking abilities with attention to detail.
- Ability to manage budgets, timelines, and multiple projects simultaneously.
- Proficiency in MS Office and familiarity with CRM/project management tools.
- Flexibility to travel and work evenings/weekends based on event requirements.
Preferred Background
- Experience handling corporate clients, MICE events, brand activations, or large-scale conferences .
- Exposure to luxury/lifestyle industries and high-value clients.
- Proven track record of driving client satisfaction and repeat business.
This advertiser has chosen not to accept applicants from your region.
4
Client services manager
Mumbai, Maharashtra
Wedding Factory India
Posted 1 day ago
Job Viewed
Job Description
About Us Wedding Factory India is a leading wedding design and planning company known for creating bespoke, high-end events that blend creativity, precision, and flawless execution. We are seeking an experienced Client Services Manager to join our team and take ownership of managing premium weddings from concept to completion. Role Overview The Client Service Manager will act as the primary point of contact for corporate clients, ensuring their needs are met with professionalism, efficiency, and creativity. This role requires excellent communication, account management, and problem-solving skills, with the ability to translate client requirements into successful event outcomes. Key Responsibilities Serve as the main liaison between corporate clients and internal teams. Build and nurture long-term relationships with key accounts, ensuring high client satisfaction. Understand client objectives and translate them into event concepts, proposals, and deliverables. Manage end-to-end client servicing – from pitching, proposal presentation, and budgeting to execution and feedback. Coordinate with design, production, operations, and vendor teams to ensure event deliverables meet expectations. Prepare project timelines, reports, and communication updates for clients. Identify opportunities for upselling services and expanding corporate partnerships. Handle client concerns or escalations with professionalism and quick resolution. Stay updated on industry trends, brand activations, and corporate event innovations. Qualifications & Skills Bachelor’s degree in Business, Marketing, Communications, or related field. 5–8 years of experience in client servicing/account management, preferably in events, advertising, or brand activations. Strong interpersonal and relationship management skills with a client-first mindset. Excellent presentation, pitching, and communication skills. Strong project management and multitasking abilities with attention to detail. Ability to manage budgets, timelines, and multiple projects simultaneously. Proficiency in MS Office and familiarity with CRM/project management tools. Flexibility to travel and work evenings/weekends based on event requirements. Preferred Background Experience handling corporate clients, MICE events, brand activations, or large-scale conferences. Exposure to luxury/lifestyle industries and high-value clients. Proven track record of driving client satisfaction and repeat business.
This advertiser has chosen not to accept applicants from your region.
5
Client services manager
Mumbai, Maharashtra
AuthBridge
Posted 1 day ago
Job Viewed
Job Description
Key Responsibilities Serve as the primary point of contact for assigned clients, managing communication and queries with responsiveness and professionalism. Coordinate onboarding and implementation processes for new clients, ensuring a smooth transition and understanding of Auth Bridge services. Maintain strong client relationships by proactively identifying needs, resolving issues, and providing regular updates and reports. Collaborate with internal teams (product, tech, operations, compliance) to ensure timely and accurate service delivery. Monitor client usage, KPIs, and SLAs to ensure contract compliance and satisfaction. Lead periodic business reviews and feedback sessions with clients to assess satisfaction and upsell/cross-sell opportunities. Troubleshoot and escalate complex issues internally to ensure quick resolution. Stay updated on product enhancements and industry trends to provide informed client support. Desired Skills & Experience 4–8 years of experience in client servicing, account management, or customer success (B2 B preferred). Experience of team management. Strong communication, interpersonal, and problem-solving skills. Ability to multitask, prioritize, and manage time effectively in a fast-paced environment. Exposure to Saa S platforms, HRTech, Fin Tech, or background verification industry is a plus. Proficient in MS Excel, CRM tools, and reporting. Bachelor's degree in Business Administration, Marketing, or a related field. Why Join Us? Be part of a rapidly growing company at the forefront of digital trust and data-driven decisions. Collaborate with passionate professionals in a supportive and innovation-driven environment. Opportunity to work with marquee clients across sectors such as BFSI, IT, Healthcare, and more. Competitive compensation and career advancement opportunities.
This advertiser has chosen not to accept applicants from your region.
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Client services manager
Mumbai, Maharashtra
Wedding Factory India
Posted 1 day ago
Job Viewed
Job Description
About Us Wedding Factory India is a leading wedding design and planning company known for creating bespoke, high-end events that blend creativity, precision, and flawless execution. We are seeking an experienced Client Services Manager to join our team and take ownership of managing premium weddings from concept to completion. Role Overview The Client Service Manager will act as the primary point of contact for corporate clients, ensuring their needs are met with professionalism, efficiency, and creativity. This role requires excellent communication, account management, and problem-solving skills, with the ability to translate client requirements into successful event outcomes. Key Responsibilities Serve as the main liaison between corporate clients and internal teams. Build and nurture long-term relationships with key accounts, ensuring high client satisfaction. Understand client objectives and translate them into event concepts, proposals, and deliverables. Manage end-to-end client servicing – from pitching, proposal presentation, and budgeting to execution and feedback. Coordinate with design, production, operations, and vendor teams to ensure event deliverables meet expectations. Prepare project timelines, reports, and communication updates for clients. Identify opportunities for upselling services and expanding corporate partnerships. Handle client concerns or escalations with professionalism and quick resolution. Stay updated on industry trends, brand activations, and corporate event innovations. Qualifications & Skills Bachelor’s degree in Business, Marketing, Communications, or related field. 5–8 years of experience in client servicing/account management, preferably in events, advertising, or brand activations. Strong interpersonal and relationship management skills with a client-first mindset. Excellent presentation, pitching, and communication skills. Strong project management and multitasking abilities with attention to detail. Ability to manage budgets, timelines, and multiple projects simultaneously. Proficiency in MS Office and familiarity with CRM/project management tools. Flexibility to travel and work evenings/weekends based on event requirements. Preferred Background Experience handling corporate clients, MICE events, brand activations, or large-scale conferences . Exposure to luxury/lifestyle industries and high-value clients. Proven track record of driving client satisfaction and repeat business.
This advertiser has chosen not to accept applicants from your region.
7
Client Services Representative
Mumbai, Maharashtra
Interactive Brokers
Posted today
Job Viewed
Job Description
Responsibilities
:Interactive Brokers seeks high-level, serious individuals with a financial services industry background and a professional demeanour suitable for interaction with an experienced and active clientele base. The ideal candidate will have a strong math and technical aptitude, the ability to troubleshoot and explain complex subjects, and the capacity to identify opportunities for technology-based improvements.
Qualifications:
Company Benefits & Perks:
* Depending upon the shifts.
**The benefits package is subject to change at the management's discretion.
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This advertiser has chosen not to accept applicants from your region.
8