Customer Service

Lucknow, Uttar Pradesh EduGorilla

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Job Description

EDUGORILLA COMMUNITY PVT LTD. We are a bunch of youth who make exam preparation easy. We create Multi language online test series to cater to the success of students. In short, we let students BREATHE VICTORY! But we are not nerds drooling over books and practice papers. EduGorilla is a cool gang that eats together, plays together, parties together, and works flexibly. We would be more than happy to have you on board! But don’t forget to bring in your creative flair, when you enter our office!
JOB PROFILE: BDA ( English Fluency is must)
We are looking for passionate person for inside sales to join our EduGorilla Community to drive sales & build long-term association with educational institute. A person who has good communication and convincing skills will be considered for this profile. Responsibilities:

- Identifies business opportunities by identifying prospects and evaluating their position in the industry.
- Researching and analyzing sales options.
- Sells products by establishing contact and developing relationships with prospects; recommending solutions.
- Maintains relationships with clients by providing support, information, and guidance
- Researching and recommending new opportunities.
- Recommending profit and service improvements.
- To Achieve the monthly sales target. Requirements:

- Social media networking
- Must be graduate in any stream
- Cold calling
- Communication Skills
- Prospecting and closing of sales Job Location:
Lucknow Opening Type: Full Time Employee (FTE) Address: 12/651 First Floor Opp. Arvindo Park, Near Jama Masjid, Indira Nagar Lucknow.

**Salary**: ₹12,000.00 - ₹15,000.00 per month

Schedule:

- Monday to Friday

Supplemental pay types:

- Joining bonus
- Performance bonus
- Yearly bonus

Ability to commute/relocate:

- Lucknow, Uttar Pradesh: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Bachelor's (preferred)

**Experience**:

- total work: 1 year (preferred)
- Customer service: 1 year (preferred)

**Language**:

- English (preferred)
- Hindi (preferred)
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Customer Service Officer

Lucknow, Uttar Pradesh Unilever

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Job Title: Customer Service Officer
Function: Customer Development - Sales
Work Location: Jabalpur
ABOUT ICE CREAM: Life Tastes Better with Ice Cream
Unilever Ice Cream is the largest global Ice Cream Company in the world, with over 100 years of experience delivering a diverse range of indulgent, yet responsible, craft food experiences and treats delighting consumers. Committed to innovation, quality, and sustainability we have 35 brands, including 3 one billion Euro brands (Magnum, Wall's, Ben & Jerry's), a strong presence in over 60 countries, generating annual revenue of 8 billion. All brands are driven to transform moments into memories through indulgent yet responsibly made and marketed products. We have a well-developed strategy to deliver growth and value creation which is clear on where to play and how to win.
We turn the ordinary into the extraordinary by designing unique and innovative Ice Cream experiences that make life taste better, creating joyful experiences. In our Ice Cream business, we're crafting the future through innovation and imaginative minds, creating unique products. We spark moments of happiness for people and within the communities where we operate. However, it is not as simple as it may seem. As Ice Cream makers we are serious about happiness. With warm hearts, we create the coolest products.
MAIN JOB PURPOSE:
The Customer Service Officer would be required to drive sales and distribution for the company products and manage his allocated territory and the customer.
JOB SUMMARY (JOB DESCRIPTION)
+ Minimum 2 years of experience in General Trade, Channel Sales experience, ROI calculations and distributor handling.
+ Achieve sales targets through personal selling (visiting market) and driving RS system.
+ Analyse how to improve the competitive position in the market through improved customer service.
+ Negotiate with his RS and develop his people on managing customers to obtain more business.
+ Monitor closely the competitive activities and provide feedback to the branch on appropriate action that the company needs to take to counter such activities.
+ Monitor systematically the performance of the RS and RS's sales team and take corrective action (infrastructure gaps).
+ Within budget limits for brand activities organize promotion activities in consultation with the superiors.
KEY REQUIREMENTS (EDUCATION, WORK EXPERIENCE s SKILLS)
+ Required a Minimum Fulltime Graduation
+ Minimum 2 to 4 years of Experience in Channel Sales.
+ Excellent in ROI Calculations C RS Distribution Management
+ Should be well-versed with RS appointment C Sales Planning
+ Conducting promotional activities C execution
+ Decent Communication in English and Local language is desired
#LI-Remote
Job Category: Customer Development
Job Type: Full time
Industry:
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Customer Service Specialist

Lucknow, Uttar Pradesh NetRTech Solutions LLP

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Role Description


Customer Service Representative Voice Process

Inbound / Outbound Customer Service


Qualifications

  • Customer Service Representatives
  • Customer Support
  • Customer Satisfaction
  • Customer Service
  • 24x7 rotational Shifts
  • 9 hours of login every day.
  • Graduate Fresher / Experienced
  • 6 Days Working
  • Excellent English + Hindi (B28 high)
  • Candidate should have their own system as follows
  • Windows 10
  • 8GB RAM or above
  • i5 processor or above, 7th Gen & above
  • Broadband connection with minimum speed of 20 MBPS
  • Typing/ Speed Accuracy: 25wpm/ 85%


Rounds of Interview:

  • HR
  • OPS ROUND
  • SYSTEM CHECK


Salary

  • 18,400 CTC for Fresher
  • 24500 CTC For Experience


NOTE -All Round will be on Google meet.


Thanks & Regards,

HR Team.

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Customer Service Specialist

Lucknow, Uttar Pradesh Triple

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Job Description


Triple

Triple is leading the way in remote work solutions, helping small and medium-sized businesses in North America build highly efficient remote teams for Administration, Customer Service, Accounting, Operations, and back-office roles. Our focus has always been on our Clients, People, and Planet, ensuring our operations contribute positively across these key areas. Distinguished by its rigorous standards, Triple excels in:


  • Selectively recruiting the top 1% of industry professionals
  • Delivering in-depth training to ensure peak performance
  • Offering superior account management for seamless operations


Embrace unparalleled professionalism and efficiency with Triple, where we redefine the essence of remote hiring.


Summary

This is a full-time remote role for a Senior Customer Support. The Representative will be responsible for providing excellent customer service to customers through calls, handling inquiries, resolving issues, and ensuring customer satisfaction. The Representative will also be accountable for maintaining accurate customer records in the CRM system, achieving customer service targets and goals, and communicating customer feedback to the management team.


Responsibilities

  • Customer Interaction: Communicate with customers via phone, email, and chat, demonstrating empathy, active listening, and professionalism at all times.
  • Issue Resolution: Identify customer concerns and find effective solutions, aiming for first-contact resolution whenever possible, while adhering to company policies and guidelines.
  • Product Knowledge: Maintain a deep understanding of the products or services to answer customer queries and provide appropriate recommendations accurately.
  • Documentation: Accurately record customer interactions, transactions, and issues in the CRM system, ensuring a comprehensive record of customer interactions.
  • Problem-Solving: Analyze complex situations, think critically, and take proactive steps to resolve issues, collaborating with other departments when necessary.
  • Compliance: Adhere to company policies, industry regulations, and ethical standards, ensuring customer data privacy and security.
  • Continuous Improvement: Participate in ongoing training and development programs to enhance your skills and knowledge, contributing to improving customer service processes.
  • Feedback Handling: Gather customer feedback and report recurring issues or suggestions to the appropriate teams for process improvement.
  • Team Collaboration: Collaborate with fellow team members to share insights, knowledge, and best practices, fostering a supportive work environment.


Qualifications

  • Customer Support, Customer Satisfaction, and Customer Experience skills
  • Excellent problem-solving and analytical skills
  • Ability to multitask and prioritize workload in a fast-paced environment
  • Experience with CRM systems and contact center technologies
  • Excellent verbal and written communication skills
  • Ability to work independently and remotely
  • A bachelor's degree or higher in a related field is preferred
  • Experience in a customer service or contact center environment is preferred


Schedule (US Shifts Only)

Eastern Time - 6:30 p.m. - 3:30 a.m. IST, Rotational Shifts

Pacific Time - 9:30 p.m. - 6:30 a.m. IST, Rotational Shifts


Logistical Requirements

Quiet and brightly illuminated work environment

Laptop with a Minimum of 8GB RAM, an i5 8th gen processor

720P Webcam and Headset

A reliable ISP with a minimum speed of 100 Mbps

Smartphone


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Customer Service Representative

Lucknow, Uttar Pradesh Live Connections

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Job Description

Greetings from Live Connections!


We're Hiring: Customer Service Representatives – Work from Home (Pan India)


Join one of India’s leading E-Commerce brands and be part of a dynamic, customer-focused team!

Position: Customer Service Representative

️ Joining Date: Immediate

Work Model: 100% Remote (Work from Home)

Employment Type: 3-months contract


Who Can Apply?

We're looking for motivated individuals who are eager to make a difference and grow their careers in customer service.

Educational Qualification: Undergraduate students / Graduates (any stream)

Experience: Freshers OR candidates with 6–12 months of customer service experience

Languages: Must be fluent in English & Hindi (spoken and written)

Soft Skills: Excellent communication, empathy, problem-solving attitude, and professionalism


Technical Requirements (Must-Have):

To ensure a smooth remote work experience, you must have the following:

• Laptop/Desktop with Intel i5 7th Gen or above

• Minimum 8GB RAM

Webcam (functional and clear video quality)

Stable broadband connection : 20 Mbps+ speed

UPS/Power Backup to avoid disruptions

ISB-compatible headset for clear communication


What You'll Do:

  • Provide excellent customer support via voice/chat/email
  • Address queries related to orders, refunds, deliveries, etc.
  • Maintain a positive, solution-oriented attitude
  • Follow client protocols and quality standards


Ready to apply or want to know more?

Drop your resume to /79955 75019

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Customer Service Representative

Lucknow, Uttar Pradesh BMO

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Job Description

Application Deadline:

06/30/2025

Address:

630 Campbell Street

Job Family Group:

Retail Banking Sales & Service

Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of customers. Works collaboratively within the branch and with BMO partners to deliver the desired customer experience and achieve overall business objectives.

  • Identifies customer needs and initiates referrals to BMO colleagues.
  • Supports customer requests for banking services, including handling transactions and supporting customers who walk into the branch.
  • Welcomes customers warmly and meets their banking service and transactional needs with seamless execution.
  • Offers advice and guidance on available digital and self-serve options with the goal of making it easy, simple, and fast to bank with BMO.
  • Reviews customer profiles and engages customers in a needs-based conversation to identify potential opportunities and address everyday banking plans and credit card needs.
  • Contributes to meeting branch business results and the customer experience.
  • Supports operational activities (e.g. inventory management, escalated service requests, following up on customer applications, filing, opening and closing activities).
  • Manages, loads, and reconciles cash transactions between treasury and various branch units (e.g. CRU).
  • Executes routine tasks (e.g. service requests, transactions, queries, etc.) within relevant service level agreements.
  • Acts as a key member of a collaborative and versatile branch and market team.
  • Probes to understand customer personal banking and credit card needs and integrates marketing promotions and programs into customer conversations to provide strategic advice.
  • Organizes work information to ensure accuracy and completeness.
  • Takes the initiative to find creative approaches that make each customer’s experience feel personal.
  • Looks for ways to contribute to the ongoing improvement of the overall branch customer experience.
  • Contributes to business results and the overall experience delivered in the branch.
  • May work at multiple branches based on market needs; work schedule may differ from week to week in terms of days worked, hours, and shifts.
  • Follows through on risk and compliance processes and policies to ensure we safeguard our customers’ assets, maintain their privacy, and act in their best interest.
  • Keeps current with the wider financial services marketplace, the legal and regulatory environment, and our commitment to uphold the highest ethical requirements of our industry.
  • Maintains current knowledge of personal banking products, practices, and trends and integrates into customer conversations.
  • Identifies and reports suspicious patterns of activity that are suspected to be related to money laundering.
  • Complies with legal and regulatory requirements for the jurisdiction.
  • Protects the Bank's assets in compliance with all regulatory, legal, and ethical requirements.
  • Completes standardized tasks under supervision.
  • Performs initial problem solving within given rules/limits & escalates when required.
  • Broader work or accountabilities may be assigned as needed.

    Qualifications:

  • No prior experience necessary; post-secondary degree or certification in related field of study is desirable.
  • High-level knowledge of personal, commercial and partner offers, and how each can best serve customers’ individual needs.
  • Confident and experienced in the use of social media, tablets, smart phones, online tools, and applications.
  • Highly skilled at helping people who don’t find digital applications intuitive to gain confidence in how to use them and to understand their benefits.
  • Projects a professional presence.
  • Basic knowledge of specialized sales and business banking solutions to refer to specialists.
  • Passionate commitment to helping customers.
  • A focus on delivering a personal experience to customers.
  • Resourceful self-starter with courage and confidence to approach customers.
  • Readiness to collaborate and work in different capacities as part of a team.
  • Strong interpersonal skills, including the ability to build rapport and connections with customers.
  • An aptitude for listening, solving problems, and responding flexibly and creatively to new challenges.
  • Basic knowledge learned on the job.
  • Verbal & written communication skills - Basic (in business environment).
  • Organization skills - Basic (in business environment).
  • Collaboration & team skills - Basic (in business environment).
  • Salary :

    $33,850.00 - $43,500.00

    Pay Type:

    Salaried

    The above represents BMO Financial Group’s pay range and type.

    Salaries will vary based on factors such as location, skills, experience, education, and qualifications for the role, and may include a commission structure. Salaries for part-time roles will be pro-rated based on number of hours regularly worked. For commission roles, the salary listed above represents BMO Financial Group’s expected target for the first year in this position.

    BMO Financial Group’s total compensation package will vary based on the pay type of the position and may include performance-based incentives, discretionary bonuses, as well as other perks and rewards. BMO also offers health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans. To view more details of our benefits, please visit: 

    About Us

    At BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.

    As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one – for yourself and our customers. We’ll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we’ll help you gain valuable experience, and broaden your skillset.

    To find out more visit us at .

    BMO is committed to an inclusive, equitable and accessible workplace. By learning from each other’s differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.

    Note to Recruiters: BMO does not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to BMO, directly or indirectly, will be considered BMO property. BMO will not pay a fee for any placement resulting from the receipt of an unsolicited resume. A recruiting agency must first have a valid, written and fully executed agency agreement contract for service to submit resumes.

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