49 Customer Service jobs in Ludhiana
Customer Service Representative
Posted 1 day ago
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Job Description
Job Title: International Customer Support Executive
Location: Gurgaon (Remote – Work From Home)
Shift: Rotational, including night shifts
Experience: 0–2 years | Freshers Welcome
Joining: Immediate
Role Overview: We’re looking for enthusiastic and customer-focused individuals to join our international support team. As a Customer Support Executive, you’ll handle voice/email/chat interactions with global customers, ensuring prompt resolution and a seamless experience.
Key Responsibilities:
- Manage inbound and outbound customer queries via voice/email/chat
- Provide accurate information and resolve issues with empathy and professionalism
- Maintain service quality and adhere to process guidelines
- Document interactions and escalate unresolved concerns when necessary
Requirements:
- Excellent verbal and written communication skills in English
- Ability to work in rotational shifts (including night shifts)
- Basic computer proficiency and typing skills
- Freshers with strong communication are encouraged to apply
- Must have a stable internet connection and quiet workspace
Customer Service Representative
Posted 3 days ago
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Job Description
Job Role : Customer Service Representative
Project Type: Contract
Location : Remote
Job Overview:
We are seeking domain experts to participate in a AI Training project .
Communicate clearly and confidently in English to resolve queries and concerns.
Prior experience in English voice process / international customer support is highly preferred.
Excellent communication skills in English (both verbal and written) with a neutral/global accent.
Strong active listening, empathy, and problem-solving skills.
Laptop/desktop with reliable Wi-Fi connection is mandatory .
Technical Requirements:
Candidates must have a high-quality webcam and microphone
Reliable fiber internet connection required (mobile network connections will not be accepted)
Interested candidates revert to
Customer Service Representative
Posted 14 days ago
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Job Description
Job Title: Customer Service & Online Listings Associate
Location: Remote (Work From Home)
Working Hours: 2:00 PM – 10:00 PM IST
Working Days: 6 days a week working
Holidays: US Public Holidays (Yearly 10)
Start Date: Immediate
Salary: As per industry standards
Experience: Minimum 1 year in a similar role
Role Overview:
We are looking for a proactive and detail-oriented Customer Service & Online Listings
Associate to support our US-based e-commerce operations. This is a full-time, remote role
focused on creating and managing online postings, handling customer communication, and
conducting research to support pricing and product accuracy. You’ll work closely with our
local sales team and play a key role in driving product visibility and customer satisfaction.
Key Responsibilities:
Advertising Postings
Create and manage product postings on platforms such as OfferUp, Facebook
Marketplace, Craigslist, and other relevant channels.
Regularly track sold items and remove or update postings accordingly.
Maintain communication with the local sales team to ensure accurate and up-to-date
postings.
Enhance existing postings by adding more complete information and optimizing for
customer engagement.
Customer Responses
Respond to inquiries via OfferUp, Facebook, Craigslist, internal emails, phone calls,
and voicemails.
Aim to respond within 24 hours to ensure timely and effective customer support.
Clarify questions and provide product-related details to facilitate smooth transactions.
Pricing & Item Research
Conduct detailed research on received inventory items to determine brand,
specifications, descriptions, and pricing benchmarks.
Recommend competitive pricing based on analysis.
Assist in preparing data for a seamless transition from item intake to Shopify uploads
and final advertising postings.
Requirements:
Minimum 1 year of experience in online postings, customer service, or e-commerce
operations.
Strong English communication skills—both written and verbal.
Highly organized, self-motivated, and capable of working independently during
designated hours.
Experience with online marketplaces and customer support platforms is an advantage.
If you have a background in customer interaction, enjoy working with product data, and are
looking for a work-from-home role in the e-commerce domain, we’d love to hear from you!
Customer Service Representative
Posted today
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Job Description
Excellent Communication Skills
Shift Timings: 7 pm to 4 am.
**Salary**: ₹12,000.00 - ₹15,000.00 per month
Schedule:
- Evening shift
- Night shift
- UK shift
- US shift
Ability to commute/relocate:
- Chandigarh, Chandigarh: Reliably commute or planning to relocate before starting work (required)
**Education**:
- Bachelor's (preferred)
**Experience**:
- Technical support: 1 year (preferred)
- total work: 1 year (preferred)
**Language**:
- English (required)
Customer Service Representative
Posted today
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Job Description
Design Indya Advertising Pvt. Ltd. is an integrated media agency with its Head Office in Ludhiana, Punjab & Corporate office in Noida, UP. Since its establishment in 2008, Design Indya has become one of the fastest-growing agencies in the country, with a nationwide presence. We are known for our culture of client servicing and brand immersion, working with 250+ happy clients to date. Our expertise in advertising has led us to receive multiple awards for our media buying and releasing, creative ideas and strategies, planning, etc. We offer a wide range of services, including TV, Print, Radio, Outdoor, Digital, and Events, Creative, etc.
**Role Description**
This is a full-time on-site role for a Customer Service Representative at Design Indya Advertising Pvt. Ltd. The Customer Service Representative will be responsible for providing outstanding customer support, ensuring customer satisfaction, and creating a positive customer experience. The role will involve handling customer inquiries, resolving issues, and maintaining strong relationships with clients. Additionally, the Customer Service Representative will collaborate with internal teams to deliver exceptional service to our clients.
**Qualifications**
- Customer Service Representatives, Customer Support, and Customer Experience.
- Proven track record in delivering excellent customer service.
- Strong communication and problem-solving skills.
- Ability to multitask and prioritize tasks.
- Attention to detail and accuracy.
- Ability to work well in a team.
- Proficiency in relevant software and tools.
- Prior experience in the advertising or marketing industry is a must.
- Bachelor's degree in a related field is preferred.
**Job Types**: Full-time, Permanent
Pay: ₹15,000.00 - ₹30,000.00 per month
**Benefits**:
- Paid time off
- Provident Fund
Schedule:
- Day shift
Supplemental pay types:
- Commission pay
**Education**:
- Bachelor's (preferred)
**Experience**:
- Customer service: 2 years (preferred)
**Language**:
- English (preferred)
- Hindi (preferred)
Work Location: In person
Customer Service Representative (WFH)
Posted 4 days ago
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Job Description
Role: Customer Support Representative
Location: Remote
Timings: 9:30 AM – 7:30 PM, 6 days/week
Experience: 0.5–3 years in customer service or pre-sales
CTC: Up to ₹2.5 LPA + Monthly Incentives (Avg. in-hand ₹20,000)
Languages: English & Hindi
About Airblack
Airblack is India’s leading skilling platform for microentrepreneurs and creators, impacting over 500,000 learners every month. We have raised over $11 million from marquee investors such as Info Edge Ventures, Elevation Capital, Michael & Susan Dell Foundation, Blume Founders Fund and Better Capital, and leading angels such as Vidit (Meesho), Kunal (CRED), Deepinder (Zomato), Harshit & Shashank (Razorpay) and so on.
This role is for Airblack Beauty Club, India’s largest beauty academy. In five years, Airblack Beauty Club has trained over 35,000 students in 200+ cities as Makeup Artists, helping them start their businesses either as freelancers, studio owners, or earning influencers.
Airblack has been recognized by the Beauty & Wellness Sector Skill Council & Skill India as a government-certified beauty skilling partner. Airblack has also been recognized as the ‘Forbes Asia 100 To Watch 2024’ list. Our team comprises ex-entrepreneurs, VCs, and operators from places such as Bain & Co., BCG, Urban Company, Swiggy, top IITs, and universities such as DU and NIFT.
Roles & Responsibilities
As a Business Development Associate, you will do:
● Lead Qualification: Actively engage with prospective students to generate leads:Assess and qualify leads based on their interest and fit for Airblack’s courses.
● Prospective Student Engagement: Establish and maintain meaningful relationships with prospective students by offering valuable information on course details, benefits, and career opportunities.
● Collaboration with Sales Team: Collaborate closely with the Sales Team to ensure seamless transition of qualified leads and smooth conversion into enrolled students.
Customer Service Representative (Kannada - WFH)
Posted 4 days ago
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Job Description
Role: Customer Support Representative
Location: Remote
Timings: 9:30 AM – 7:30 PM, 6 days/week
Experience: 0.5–3 years in customer service or pre-sales
CTC: Up to ₹2.5 LPA + Monthly Incentives (Avg. in-hand ₹20,000)
Languages: Kannada & English
About Airblack
Airblack is India’s leading skilling platform for microentrepreneurs and creators, impacting over 500,000 learners every month. We have raised over $11 million from marquee investors such as Info Edge Ventures, Elevation Capital, Michael & Susan Dell Foundation, Blume Founders Fund and Better Capital, and leading angels such as Vidit (Meesho), Kunal (CRED), Deepinder (Zomato), Harshit & Shashank (Razorpay) and so on.
This role is for Airblack Beauty Club, India’s largest beauty academy. In five years, Airblack Beauty Club has trained over 35,000 students in 200+ cities as Makeup Artists, helping them start their businesses either as freelancers, studio owners, or earning influencers.
Airblack has been recognized by the Beauty & Wellness Sector Skill Council & Skill India as a government-certified beauty skilling partner. Airblack has also been recognized as the ‘Forbes Asia 100 To Watch 2024’ list. Our team comprises ex-entrepreneurs, VCs, and operators from places such as Bain & Co., BCG, Urban Company, Swiggy, top IITs, and universities such as DU and NIFT.
Roles & Responsibilities
As a Business Development Associate, you will do:
● Lead Qualification: Actively engage with prospective students to generate leads:Assess and qualify leads based on their interest and fit for Airblack’s courses.
● Prospective Student Engagement: Establish and maintain meaningful relationships with prospective students by offering valuable information on course details, benefits, and career opportunities.
● Collaboration with Sales Team: Collaborate closely with the Sales Team to ensure seamless transition of qualified leads and smooth conversion into enrolled students.
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Customer Service Representative (Telugu - WFH)
Posted 4 days ago
Job Viewed
Job Description
Role: Customer Support Representative
Location: Remote
Timings: 9:30 AM – 7:30 PM, 6 days/week
Experience: 0.5–3 years in customer service or pre-sales
CTC: Up to ₹2.5 LPA + Monthly Incentives (Avg. in-hand ₹20,000)
Languages: Telegu & English
About Airblack
Airblack is India’s leading skilling platform for microentrepreneurs and creators, impacting over 500,000 learners every month. We have raised over $11 million from marquee investors such as Info Edge Ventures, Elevation Capital, Michael & Susan Dell Foundation, Blume Founders Fund and Better Capital, and leading angels such as Vidit (Meesho), Kunal (CRED), Deepinder (Zomato), Harshit & Shashank (Razorpay) and so on.
This role is for Airblack Beauty Club, India’s largest beauty academy. In five years, Airblack Beauty Club has trained over 35,000 students in 200+ cities as Makeup Artists, helping them start their businesses either as freelancers, studio owners, or earning influencers.
Airblack has been recognized by the Beauty & Wellness Sector Skill Council & Skill India as a government-certified beauty skilling partner. Airblack has also been recognized as the ‘Forbes Asia 100 To Watch 2024’ list. Our team comprises ex-entrepreneurs, VCs, and operators from places such as Bain & Co., BCG, Urban Company, Swiggy, top IITs, and universities such as DU and NIFT.
Roles & Responsibilities
As a Business Development Associate, you will do:
● Lead Qualification: Actively engage with prospective students to generate leads:Assess and qualify leads based on their interest and fit for Airblack’s courses.
● Prospective Student Engagement: Establish and maintain meaningful relationships with prospective students by offering valuable information on course details, benefits, and career opportunities.
● Collaboration with Sales Team: Collaborate closely with the Sales Team to ensure seamless transition of qualified leads and smooth conversion into enrolled students.
Customer Service Associate
Posted today
Job Viewed
Job Description
Location: Ludhiana (Punjab)
Experience: 0 to 1 Year
Gender: Female
Salary: LPA
Job Summary:
We are seeking a proactive and customer-focused Customer Service Associate to join our growing team. The ideal candidate should possess excellent communication skills in Bengali, a positive attitude, and the ability to manage client interactions efficiently. This role involves managing customer queries, handling complaints, and supporting sales processes while maintaining the company's reputation and ensuring customer satisfaction.
Key Responsibilities:
Contact potential or existing customers using scripted calls to promote products and services.
Respond to customer inquiries regarding company offerings, product features, or service issues.
Understand customer needs by asking relevant questions and recommending suitable solutions.
Redirect qualified leads to the appropriate field sales or support team when necessary.
Enter and regularly update customer information in the CRM or internal database.
Take and process customer orders accurately and efficiently.
Handle complaints professionally to preserve customer trust and brand value.
Maintain organized records of interactions, feedback, sales data, and other relevant information.
Assist in market research and lead generation initiatives through digital or offline means.
Essential Qualifications:
Diploma / Degree / Certification in Computers or a related field.
Key Skills & Competencies:
Strong communication and convincing skills in Bengali (both verbal and written).
Basic proficiency in Email handling and MS Excel.
Problem-solving mindset and ability to handle customer objections with patience.
Quick learner with an understanding of customer service principles.
Ability to work well in a team and under pressure.
Customer Service Specialist
Posted 4 days ago
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Job Description
About Company:
Moonpreneur Inc. is a Silicon Valley ed-tech company on a mission to upskill students between 7-17 years and with tech and entrepreneurial skills. With a focus on STEAM and future-oriented streams, Moonpreneur aims at empowering young innovators with knowledge and means to excel in their chosen area of interest. Our program helps children explore future academic choices and careers and build impressive resumes by nurturing their interests and skills through our patent-pending, multiple-stage program. Our guided, project-based learning and product development experience paves the way for all their future endeavours. We are driven by the idea that the best work is born from diligence, creativity, and fun. We are a family of professionals working collectively to create phenomenal learning solutions that resonate with the creativity and intellectualism in kids. Know more -
Job Description:
A Customer Service Education Specialist is responsible for educating potential US customers about our product and service. He is also responsible for handling questions, comments and complaints regarding a particular business. Their ultimate goal is to provide positive customer experiences by enhancing relationships between them. He may also be required to give trial classes to potential students.
Key Responsibilities:
● Ability to call US Customers to explain about our program.
● Follow up with customers to ensure about the classes.
● Be able to get trained and take trial classes.
● Manage client relationships, take feedback and resolve any issues or conflicts.
● Establish and expand relationships with Clients based in the US , UK .
Desired Candidate Requirements:
● Prior experience with customer service and call centres in relevant job roles.
● Must have a pleasant personality to engage in meaningful conversation.
● Should have good communication skills and should be a good listener.
● Candidates should be fluent in English
● Knowledge of US localization is desirable.
● Understanding of US Accent is plus
Job Type :-
● Full-time
● Night Shift (11 PM- 11 AM)
● Remote