588 Customer Service jobs in Noida
Customer Service Representative
Posted 2 days ago
Job Viewed
Job Description
Customer Service Representative
Job Description
The Advisor I, Customer Service position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.
**Essential Functions/Core Responsibilities**
- Ensure service delivered to our customers meets contractual Key Performance Indicator ('KPIs')
- Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer
- Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer
- Greet customers in a courteous, friendly, and professional manner using agreed upon procedures
- Maintain basic knowledge of client products and/or services
- Prepare complete and accurate work including appropriately notating accounts as required
- Participate in activities designed to improve customer satisfaction and business performance
- Offer additional products and/or services
- Track, document and retrieve information in call tracking database
- Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff
In case you are selected for a Content Moderator role, please note that:
1. The nature of the job will include accessing explicit content that includes text, picture, video etc.
2. It will involve content creation; moderation & review of content uploaded on the platform. The reported content will need to be reviewed to find out any kind of abuse including & not limited to Violence, Extremism, Pornography, & Ultra Graphic along with a wide variety of content supporting or opposing religious, sexual, social thought process or behaviors.
3. It includes reviewing content that may be sensitive in nature and need to focus whether reviewed content is in violation of our client's terms of service
**Candidate Profile**
- Graduate / Undergraduate in any discipline (may vary basis the job requirement)
- 0 to 3 years of relevant experience
- Courteous with strong customer service orientation
- Strong computer navigation skills and PC Knowledge
- Ability to effectively communicate, both written and verbally
- Dependable with strong attention to detail
- Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly
- Tolerance for repetitive work in a fast-paced, high production work environment
- Ability to work as a team member, as well as independently
- Demonstrate patience in all customer contact situations, including maintaining a pleasant and professional tone and manner
- Ability to rotate shifts, as needed
- Based on location and/or program, additional experience/skills may be required
*Job requirements may vary by country and will not contravene any local laws
**Career Framework Role**
Has program required basic skill set to perform routine tasks within simple processes but lacking program/product specific knowledge. Works with close supervision and clearly defined procedures. Starting to demonstrate familiarity with client terminology, operating standards and procedures. Starter without sustained metric performance levels.
**- Ability to effectively communicate, both written and verbally**
- Listen attentively to customer needs and concerns; demonstrate empathy
- Clarify customer requirements; probe for and confirm understanding of requirements or problem
- Confirm customer understanding of the solution and provide additional customer education as needed
- Ability to learn including strong problem-solving skills
- Demonstrate strong probing and problem-solving skills
- Should be able to handle complex queries
- Should be able to resolve customer queries independently
**Disclaimer**
The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.
Concentrix is an equal opportunity employer. Concentrix evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status or any other legally protected characteristic.
NOTICE: Recruitment Fraud Alert
**Concentrix hires people solely based on merit. We do not request or accept payments or security deposits from candidates during our hiring process. We also don't solicit payment to verify a candidate's banking information upon employment. If you or anyone else receives unexpected communication about a job offer or interview that involves money, please be vigilant and identify it as a potential scam.**
**Learn more:** ** Noida - Logix Cyber Park, C 28 & 29, Tower-C
Language Requirements:
Time Type:
Full time
**If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California Residents (
Customer Service Representative
Posted 2 days ago
Job Viewed
Job Description
Job Profile for International BD Executive (Customer Service Sales Specialist)
We are a young fast-growing company based in Delhi, engaged in the business of Natural Products/ Standardized Herbal Extracts with a Global network of clients. We are looking for a good candidate for International Sales and BD.
For more details :
Designation: Executive - International Business Development
Qualification: M. Pharma, M.Sc., (With MBA Optional) B Pharma /BBA/ BSC/B.tech.+
Experience: 0-2 year
Job Location: New Delhi
Joining: Immediate
Job Role & Responsibility:
1. Develop new business/markets for our product(s)
2. Generate inquiries from clients through cold calls, emails, and WhatsApp, sending offers, and following up for feedback.
3. Conduct research to identify new markets and customer needs.
4. Set up call meets with potential clients and listen to their wishes and concern.
5. Promote the company's products/services addressing or predicting clients' requirements.
6. Effectively handle/manage relevant documentation and records.
Qualities of the ideal candidate:
1. Excellent communication in English.
2. High level of patience, passion and teamwork.
3. Ability to adapt to various situations.
4. Familiar with MS office skills.
Pay scale will be in the range of 30K to 40K based on qualification and experience.
If interested, please share your CV on and connect on after dropping a SMS.
Customer Service Representative
Posted 2 days ago
Job Viewed
Job Description
Job Title : Customer Support Executive
Location : Noida
5 days from office (Rotational Shifts) both side cab
JD: - Handle and respond to Global Customers requests through multiple communication channels while updating CRM systems with all requested information appropriately. Maintain solid customer relationships by handling their questions and concerns with speed and professionalism.
Responsibilities
• Provides technical support to TP Global employees who work from home.
• Take on board feedback and adapt skill accordingly
• Adhere to Teleperformance Rules & Regulations on personal & performance data Confidentiality & Security
• Adhere to Internal and External Standards as those released by the Steering Committees
• Attend recurrent trainings published by the Client/Company on a regular basis
Knowledge Qualifications
Job Description
General Customer Service includes post-sale technical and/or non-technical customer service and support across multiple sub-families for business and/or end-consumer customers including Remote Customer Service: Providing customer service and support via phone, online chat, or text including:
•Call center-based customer support in response to a high volume of low complexity inquiries
•Customer issues analysis and resolution (typically performed in an office environment) in response to a lower volume of higher complexity inquiries Distribution Center Customer Service: Performed in a distribution center, product returns/repair center, or field walk-in customer service facility including:
- Minimum Requirements for Hiring Computer –
- Good Communication/ Talkative people
- Ready about BPO industry, why you want to join International Voice.
Please share your updated resume to
Customer Service Representative
Posted 4 days ago
Job Viewed
Job Description
Job title - Customer Service Representative
Shift hours - US Shift
Location - Sector 98, Noida
Immediate joiners only (Date of Joining is 11th August, 2025)
Process - International Voice Process
The ideal candidate loves talking to people and proactively solving issues.
Responsibilities
- Communicate with customers via phone, email and chat
- Provide knowledgeable answers to questions about product, pricing and availability
- Work with internal departments to meet customer's needs
- Data entry in various platforms
Qualifications
- At least 1 - 3 years' of US work experience
- Excellent phone etiquette and excellent verbal, written, and interpersonal skills
- Ability to multi-task, organize, and prioritize work
Customer Service Representative
Posted today
Job Viewed
Job Description
Job Title: Customer Support Executive
Location: Noida
5 days from office (Rotational Shifts) both side cab
JD: - Handle and respond to Global Customers requests through multiple communication channels while updating CRM systems with all requested information appropriately. Maintain solid customer relationships by handling their questions and concerns with speed and professionalism.
Responsibilities
• Provides technical support to TP Global employees who work from home.
• Take on board feedback and adapt skill accordingly
• Adhere to Teleperformance Rules & Regulations on personal & performance data Confidentiality & Security
• Adhere to Internal and External Standards as those released by the Steering Committees
• Attend recurrent trainings published by the Client/Company on a regular basis
Knowledge Qualifications
Job Description
General Customer Service includes post-sale technical and/or non-technical customer service and support across multiple sub-families for business and/or end-consumer customers including Remote Customer Service: Providing customer service and support via phone, online chat, or text including:
•Call center-based customer support in response to a high volume of low complexity inquiries
•Customer issues analysis and resolution (typically performed in an office environment) in response to a lower volume of higher complexity inquiries Distribution Center Customer Service: Performed in a distribution center, product returns/repair center, or field walk-in customer service facility including:
- Minimum Requirements for Hiring Computer –
- Good Communication/ Talkative people
- Ready about BPO industry, why you want to join International Voice.
Please share your updated resume to
Customer Service Representative
Posted today
Job Viewed
Job Description
Job title - Customer Service Representative
Shift hours - US Shift
Location - Sector 98, Noida
Immediate joiners only (Date of Joining is 11th August, 2025)
Process - International Voice Process
The ideal candidate loves talking to people and proactively solving issues.
Responsibilities
- Communicate with customers via phone, email and chat
- Provide knowledgeable answers to questions about product, pricing and availability
- Work with internal departments to meet customer's needs
- Data entry in various platforms
Qualifications
- At least 1 - 3 years' of US work experience
- Excellent phone etiquette and excellent verbal, written, and interpersonal skills
- Ability to multi-task, organize, and prioritize work
Customer service representative
Posted today
Job Viewed
Job Description
We at Law Sikho are seeking a dedicated & enthusiastic ‘Support Associate' to join our team.Company website: , Key Responsibilities:1. Respond promptly and effectively to student inquiries through various channels including email and phone.2. Provide accurate information about courses, policies, and procedures. Maintain a high level of professionalism and empathy in all interactions with students.3. Proactively reach out to students to understand and address their concerns. Monitor and evaluate student feedback and ratings to identify areas for improvement in the support process.4. Proactively address and resolve student complaints and concerns. Focus on achieving high Customer Satisfaction (CSAT) scores.5. Stay up-to-date with the company's course offerings, updates, and promotions. Continuously educate yourself about the online education industry and relevant trends.6. Collaborate closely with the product team to address gaps based on student feedback. Maintain clear and effective communication with students, colleagues, and other teams within the company. 7. Provide regular updates to students about the status of their inquiries or issues. Conduct quality checks on interactions with students to ensure consistent service quality. Identify opportunities for process improvement and suggest solutions to enhance the support experience.8. Efficiently manage workload and prioritize tasks to meet or exceed established service level agreements (SLAs) and response times.9. Keep accurate records of student interactions, issues, and resolutions. Generate reports on support-related metrics, such as response times, resolution rates, and customer satisfaction scores. 10. Participate in ongoing training and development programs to enhance product knowledge and customer service skills. Share knowledge and best practices with fellow support agents. Collaborate with other support agents and cross-functional teams to ensure a seamless customer experience.11. Provide insights and feedback to improve product features and user experience. Ensure adherence to company policies, guidelines, and industry regulations. Protect sensitive student information and maintain confidentiality.12. Be prepared to handle crisis situations or service disruptions following established protocols and communication procedures.Who can apply:1. Candidates with minimum 1 year of experience. Other requirements:● Bachelor’s degree in business administration or relevant field (Undergraduates can also apply). ● A minimum of 1 to 2 years of proven experience in a customer support position. ● Excellent English communication (both written and spoken). ● Proficiency in Google Sheets and Docs and customer support software. ● Outstanding written and verbal communication skills. ● Good understanding of management practices and techniques.
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Customer Service Representative
Posted 2 days ago
Job Viewed
Job Description
We are a young fast-growing company based in Delhi, engaged in the business of Natural Products/ Standardized Herbal Extracts with a Global network of clients. We are looking for a good candidate for International Sales and BD.
For more details : Executive - International Business Development
Qualification: M. Pharma, M.Sc., (With MBA Optional) B Pharma /BBA/ BSC/B.tech.+
Experience: 0-2 year
Job Location: New Delhi
Joining: Immediate
Job Role & Responsibility:
1. Develop new business/markets for our product(s)
2. Generate inquiries from clients through cold calls, emails, and WhatsApp, sending offers, and following up for feedback.
3. Conduct research to identify new markets and customer needs.
4. Set up call meets with potential clients and listen to their wishes and concern.
5. Promote the company's products/services addressing or predicting clients' requirements.
6. Effectively handle/manage relevant documentation and records.
Qualities of the ideal candidate:
1. Excellent communication in English.
2. High level of patience, passion and teamwork.
3. Ability to adapt to various situations.
4. Familiar with MS office skills.
Pay scale will be in the range of 30K to 40K based on qualification and experience.
If interested, please share your CV on and connect on after dropping a SMS.
Customer Service Representative
Posted 2 days ago
Job Viewed
Job Description
Location : Noida
5 days from office (Rotational Shifts) both side cab
JD: - Handle and respond to Global Customers requests through multiple communication channels while updating CRM systems with all requested information appropriately. Maintain solid customer relationships by handling their questions and concerns with speed and professionalism.
Responsibilities
• Provides technical support to TP Global employees who work from home.
• Take on board feedback and adapt skill accordingly
• Adhere to Teleperformance Rules & Regulations on personal & performance data Confidentiality & Security
• Adhere to Internal and External Standards as those released by the Steering Committees
• Attend recurrent trainings published by the Client/Company on a regular basis
Knowledge Qualifications
Job Description
General Customer Service includes post-sale technical and/or non-technical customer service and support across multiple sub-families for business and/or end-consumer customers including Remote Customer Service: Providing customer service and support via phone, online chat, or text including:
•Call center-based customer support in response to a high volume of low complexity inquiries
•Customer issues analysis and resolution (typically performed in an office environment) in response to a lower volume of higher complexity inquiries Distribution Center Customer Service: Performed in a distribution center, product returns/repair center, or field walk-in customer service facility including:
Minimum Requirements for Hiring Computer –
Good Communication/ Talkative people
Ready about BPO industry, why you want to join International Voice.
Please share your updated resume to