1438 Customer Service jobs in Thane
Customer Service Representative
Posted today
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Job Description
Job Opportunity Alert
We're hiring for multinational companies and banks
Job Roles:
- Corporate/Banking Process
- BPO/KPO
- Chat Process
- Sales & Collection
- Medical Billing
- Travel Process
Details:
- 24/7 shifts
- 2 rotational days off
- Locations: Thane, Airoli, Malad, Ghansoli, Vashi
- Salary: 15, ,000 + incentives
- Excellent communication skills required
How to Apply:
- Email resume to
- WhatsApp resume or call
- Walk-in for an interview
Refer friends and colleagues
Customer Service Representative
Posted today
Job Viewed
Job Description
At Suqah, we're building more than just a clothing brand – we're creating an experience. Our customers are at the heart of everything we do, and we're looking for a Customer Service Representative who can make sure every interaction feels seamless, kind, and problem-free.
What you'll be doing:
* Replying to customer emails and DMs regarding queries, returns, and exchanges.
* Coordinating with our logistics partners to track returns and exchanges.
* Processing and updating customer return requests through our internal dashboards.
* Keeping an eye on inventory levels and shipping timelines to provide customers with accurate updates.
* Helping customers pick the right sizes and products with personalized recommendations.
* Flagging recurring issues/feedback to the team to improve product and service quality.
* Maintaining accurate records of customer interactions and exchanges.
* Working closely with the operations team to ensure smooth order fulfillment.
What we're looking for:
* Strong written communication skills (clear, polite, and professional).
* Problem-solving mindset with patience and empathy for customers.
* Comfortable using dashboards, email, and basic tools (Google Sheets, etc.).
* Highly organized with the ability to track multiple customer cases at once.
* Bonus if you've worked in e-commerce or customer support before
Perks of joining Suqah:
* Be part of a fast-growing fashion brand.
* Remote work initially (will shift to on-site once our office space is ready).
* Opportunity to grow within the brand as we scale.
If you're someone who loves making people happy and wants to be part of a growing brand story, we'd love to hear from you.
Apply here / DM us your CV.
Job Type: Part-time
Pay: ₹8,000.00 per month
Expected hours: 24 – 30 per week
Language:
- English (Preferred)
Location:
- Vasai, Maharashtra (Preferred)
Work Location: In person
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Customer Service Representative
Posted today
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Job Description
Company Description
Vonux Solutions is a trusted partner in global outsourcing and offshoring. We specialize in delivering high-quality, reliable, and cost-effective solutions tailored to your business needs by leveraging international talent. Our commitment to quality and efficiency helps drive innovation and success, seamlessly integrating offshore resources to enhance your capabilities. Vonux Solutions empowers businesses to achieve unparalleled growth and competitive advantage in today's dynamic market landscape.
Role Description
This is a full-time on-site role for a Customer Service Representative located in Mira Raod. The Customer Service Representative will be responsible for handling customer inquiries, resolving issues, providing information about our products and services, and ensuring customer satisfaction. The role involves interacting with customers through various channels, maintaining accurate records of customer interactions, and working effectively with the team to meet service standards and performance targets.
Qualifications
- Strong communication and interpersonal skills
- Proficiency in handling customer inquiries and issues
- Ability to provide information about products and services clearly and concisely
- Excellent problem-solving and conflict resolution skills
- Basic computer skills and the ability to use customer service software
- Organizational and time management skills
- Ability to work effectively as part of a team
- High school diploma or equivalent; additional qualifications in customer service or a related field are a plus
Customer Service Representative
Posted today
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Job Description
Location: Mulund
We are seeking smart freshers for a Customer Service Executive role. Responsibilities include handling customer queries, resolving issues , ensuring customer satisfaction, and coordinating with teams for smooth service delivery.
Customer Service Representative
Posted today
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Job Description
Job Summary:
We are looking for a proactive and customer-focused Customer Service Representative from the Food & Beverage / Hospitality industry to handle guest inquiries, resolve concerns, and ensure a seamless customer experience across our restaurant brands. The ideal candidate should have strong communication skills, an eye for detail, and the ability to maintain brand standards while managing high-volume customer interactions.
Key Responsibilities:
- Handle incoming customer queries via calls, emails, and social media in a professional and timely manner.
- Resolve complaints and service-related issues efficiently to ensure customer satisfaction.
- Coordinate with restaurant outlets and internal teams for bookings, feedback, and service recovery.
- Maintain customer databases and track feedback trends to improve service quality.
- Assist in executing loyalty programs, promotions, and campaigns.
- Prepare daily/weekly reports on customer interactions and feedback.
- Ensure all communication reflects brand tone, values, and service standards.
- Support the Corporate Sales / Guest Relations team with follow-ups and client servicing.
Requirements:
- Bachelor's degree in Hospitality, Hotel Management, or related field.
- 1–3 years of experience in customer service, guest relations, or reservations within the F&B / hospitality industry.
- Excellent verbal and written communication skills.
- Strong problem-solving and interpersonal skills.
- Proficiency in MS Office; experience with CRM or POS systems is an advantage.
- Ability to multitask and remain calm under pressure.
- Flexible with work hours, including weekends and holidays if required.
Job Type: Full-time
Pay: ₹20, ₹25,000.00 per month
Benefits:
- Health insurance
- Provident Fund
Language:
- English (Preferred)
- Hindi (Preferred)
Work Location: In person
Customer Service Representative
Posted today
Job Viewed
Job Description
US voice Process
Customer Service
Location : Thane
Qualification ; SSC /HSC/Graduate
Experience: Minimum one year of experience in international BPO required
Salary: UPTO 40k
5 Days working
Saturday Sunday Fixed off
Saniya
Job Types: Full-time, Permanent
Pay: ₹9, ₹31,212.41 per month
Language:
- English (Preferred)
- Hindi (Preferred)
Work Location: In person
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Customer Service Representative
Posted today
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Job Description
Hiring for a leading US bank (MNC)
Customer service voice process
Salary between 27k net to 35k net plus good incentives
Rotational evening/night shifts and 2 rotational week offs
HSC + 6 months experience / Graduate freshers can apply
Need excellent spoken English
Age between 19 yrs to 54yrs can apply
Job Types: Full-time, Permanent, Fresher
Pay: ₹27, ₹35,000.00 per month
Benefits:
- Health insurance
- Paid sick time
- Provident Fund
Work Location: In person
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Customer Service Representative
Posted today
Job Viewed
Job Description
Customer Service(Backed)
5 Days Working 2 fixed Off
HSC/Graduate
Shift- Night
Experienced and freshers both can apply
(Need Experience in customer service)
Note - Immediate joiners will prefer
Salary 15k up to 24k
Contact HR Ritu
Customer Service Representative
Posted 2 days ago
Job Viewed
Job Description
Customer Service Representative
Job Description
The Advisor I, Customer Service position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.
**Essential Functions/Core Responsibilities**
- Ensure service delivered to our customers meets contractual Key Performance Indicator ('KPIs')
- Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer
- Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer
- Greet customers in a courteous, friendly, and professional manner using agreed upon procedures
- Maintain basic knowledge of client products and/or services
- Prepare complete and accurate work including appropriately notating accounts as required
- Participate in activities designed to improve customer satisfaction and business performance
- Offer additional products and/or services
- Track, document and retrieve information in call tracking database
- Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff
In case you are selected for a Content Moderator role, please note that:
1. The nature of the job will include accessing explicit content that includes text, picture, video etc.
2. It will involve content creation; moderation & review of content uploaded on the platform. The reported content will need to be reviewed to find out any kind of abuse including & not limited to Violence, Extremism, Pornography, & Ultra Graphic along with a wide variety of content supporting or opposing religious, sexual, social thought process or behaviors.
3. It includes reviewing content that may be sensitive in nature and need to focus whether reviewed content is in violation of our client's terms of service
**Candidate Profile**
- Graduate / Undergraduate in any discipline (may vary basis the job requirement)
- 0 to 3 years of relevant experience
- Courteous with strong customer service orientation
- Strong computer navigation skills and PC Knowledge
- Ability to effectively communicate, both written and verbally
- Dependable with strong attention to detail
- Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly
- Tolerance for repetitive work in a fast-paced, high production work environment
- Ability to work as a team member, as well as independently
- Demonstrate patience in all customer contact situations, including maintaining a pleasant and professional tone and manner
- Ability to rotate shifts, as needed
- Based on location and/or program, additional experience/skills may be required
*Job requirements may vary by country and will not contravene any local laws
**Career Framework Role**
Has program required basic skill set to perform routine tasks within simple processes but lacking program/product specific knowledge. Works with close supervision and clearly defined procedures. Starting to demonstrate familiarity with client terminology, operating standards and procedures. Starter without sustained metric performance levels.
**- Ability to effectively communicate, both written and verbally**
- Listen attentively to customer needs and concerns; demonstrate empathy
- Clarify customer requirements; probe for and confirm understanding of requirements or problem
- Confirm customer understanding of the solution and provide additional customer education as needed
- Ability to learn including strong problem-solving skills
- Demonstrate strong probing and problem-solving skills
- Should be able to handle complex queries
- Should be able to resolve customer queries independently
**Disclaimer**
The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.
Concentrix is an equal opportunity employer. Concentrix evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status or any other legally protected characteristic.
NOTICE: Recruitment Fraud Alert
**Concentrix hires people solely based on merit. We do not request or accept payments or security deposits from candidates during our hiring process. We also don't solicit payment to verify a candidate's banking information upon employment. If you or anyone else receives unexpected communication about a job offer or interview that involves money, please be vigilant and identify it as a potential scam.**
**Learn more:** ** Mumbai - Magnus Towers, 501, 5th
Language Requirements:
Time Type:
Full time
**If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California Residents (
Customer Service Representative
Posted 2 days ago
Job Viewed
Job Description
Customer Service Representative
Job Description
The Advisor I, Customer Service position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.
**Essential Functions/Core Responsibilities**
- Ensure service delivered to our customers meets contractual Key Performance Indicator ('KPIs')
- Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer
- Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer
- Greet customers in a courteous, friendly, and professional manner using agreed upon procedures
- Maintain basic knowledge of client products and/or services
- Prepare complete and accurate work including appropriately notating accounts as required
- Participate in activities designed to improve customer satisfaction and business performance
- Offer additional products and/or services
- Track, document and retrieve information in call tracking database
- Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff
In case you are selected for a Content Moderator role, please note that:
1. The nature of the job will include accessing explicit content that includes text, picture, video etc.
2. It will involve content creation; moderation & review of content uploaded on the platform. The reported content will need to be reviewed to find out any kind of abuse including & not limited to Violence, Extremism, Pornography, & Ultra Graphic along with a wide variety of content supporting or opposing religious, sexual, social thought process or behaviors.
3. It includes reviewing content that may be sensitive in nature and need to focus whether reviewed content is in violation of our client's terms of service
**Candidate Profile**
- Graduate / Undergraduate in any discipline (may vary basis the job requirement)
- 0 to 3 years of relevant experience
- Courteous with strong customer service orientation
- Strong computer navigation skills and PC Knowledge
- Ability to effectively communicate, both written and verbally
- Dependable with strong attention to detail
- Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly
- Tolerance for repetitive work in a fast-paced, high production work environment
- Ability to work as a team member, as well as independently
- Demonstrate patience in all customer contact situations, including maintaining a pleasant and professional tone and manner
- Ability to rotate shifts, as needed
- Based on location and/or program, additional experience/skills may be required
*Job requirements may vary by country and will not contravene any local laws
**Career Framework Role**
Has program required basic skill set to perform routine tasks within simple processes but lacking program/product specific knowledge. Works with close supervision and clearly defined procedures. Starting to demonstrate familiarity with client terminology, operating standards and procedures. Starter without sustained metric performance levels.
**- Ability to effectively communicate, both written and verbally**
- Listen attentively to customer needs and concerns; demonstrate empathy
- Clarify customer requirements; probe for and confirm understanding of requirements or problem
- Confirm customer understanding of the solution and provide additional customer education as needed
- Ability to learn including strong problem-solving skills
- Demonstrate strong probing and problem-solving skills
- Should be able to handle complex queries
- Should be able to resolve customer queries independently
**Disclaimer**
The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.
Concentrix is an equal opportunity employer. Concentrix evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status or any other legally protected characteristic.
NOTICE: Recruitment Fraud Alert
**Concentrix hires people solely based on merit. We do not request or accept payments or security deposits from candidates during our hiring process. We also don't solicit payment to verify a candidate's banking information upon employment. If you or anyone else receives unexpected communication about a job offer or interview that involves money, please be vigilant and identify it as a potential scam.**
**Learn more:** ** Thane - G-Corp, Maharashtra
Language Requirements:
Time Type:
Full time
**If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California Residents (