31 Documentation jobs in Hyderabad

Key Responsibilities

• Work independently to develop comprehensive and precise product documentation, including how-to articles, FAQs, overview articles, troubleshooting guides, user guides, and release notes.
• Collaborate with product managers and product experts to understand new features and product updates and develop effective documentation for each release.
• Work closely with the Product & Engineering Teams to create developer API documentation for Tekion’s partner-facing APIs, webhooks, and SDKs.
• Collaborate with Product Managers and solution engineers to capture various use cases catered to by the APIs and document them using sequence diagrams, activity diagrams, etc.
• Conduct regular reviews and quality assurance checks of existing documentation to ensure accuracy and relevance.
• Efficiently plan and manage multiple documentation projects simultaneously.
• Organize information effectively and structure documents to provide better usability and accessibility.
• You will work with the product marketing team to review all published content to meet the Tekion standards for publishable content.

Skills and Experience

• Bachelor’s degree in Computer Science, Technical Communication, or a relevant field.
• 5+ years of experience in technical writing, preferably in a SaaS company.
• Excellent written and verbal communication skills.
• Strong understanding of APIs, SDKs, Webhooks, Open Authentication, and web-app concepts.
• Attention to detail to ensure accuracy and consistency in all technical content.
• Excellent writing and editing skills to explain complex technical concepts clearly and concisely.
• Ability to navigate ambiguity, support multiple projects, and meet deadlines in a fast-paced environment.
• Ability to quickly learn new technologies and products.
• Ability to conduct in-depth research, gather information from technical sources, and synthesize it into understandable content.
• Possess strong interpersonal and communication skills to convey complex concepts to both technical and non-technical audiences.
• Should have a zeal to learn with a growth mindset.
• Passionate about writing.

Key Responsibilities

• Work independently to develop comprehensive and precise product documentation, including how-to articles, FAQs, overview articles, troubleshooting guides, user guides, and release notes.
• Collaborate with product managers and product experts to understand new features and product updates and develop effective documentation for each release.
• Work closely with the Product & Engineering Teams to create developer API documentation for Tekion’s partner-facing APIs, webhooks, and SDKs.
• Collaborate with Product Managers and solution engineers to capture various use cases catered to by the APIs and document them using sequence diagrams, activity diagrams, etc.
• Conduct regular reviews and quality assurance checks of existing documentation to ensure accuracy and relevance.
• Efficiently plan and manage multiple documentation projects simultaneously.
• Organize information effectively and structure documents to provide better usability and accessibility.
• You will work with the product marketing team to review all published content to meet the Tekion standards for publishable content.

Skills and Experience

• Bachelor’s degree in Computer Science, Technical Communication, or a relevant field.
• 5+ years of experience in technical writing, preferably in a SaaS company.
• Excellent written and verbal communication skills.
• Strong understanding of APIs, SDKs, Webhooks, Open Authentication, and web-app concepts.
• Attention to detail to ensure accuracy and consistency in all technical content.
• Excellent writing and editing skills to explain complex technical concepts clearly and concisely.
• Ability to navigate ambiguity, support multiple projects, and meet deadlines in a fast-paced environment.
• Ability to quickly learn new technologies and products.
• Ability to conduct in-depth research, gather information from technical sources, and synthesize it into understandable content.
• Possess strong interpersonal and communication skills to convey complex concepts to both technical and non-technical audiences.
• Should have a zeal to learn with a growth mindset.
• Passionate about writing.

Job description :

·    Diploma/B.Tech/B.E in Electronics or a related discipline. 

·    Strong technical writing and editing skills, with attention to detail and accuracy. 

·    Experience in project management and coordinating with cross-functional teams. 

·    Good understanding of engineering and production processes. 

·    Excellent communication skills, both written and verbal 

·    B-42, Industrial Estate, Sanath Nagar, Hyderabad, Telangana

At Alstom, we understand transport networks and what moves people. From high-speed trains, metros, monorails, and trams, to turnkey systems, services, infrastructure, signalling and digital mobility, we offer our diverse customers the broadest portfolio in the industry. Every day, 80,000 colleagues lead the way to greener and smarter mobility worldwide, connecting cities as we reduce carbon and replace cars.

Could you be the full-time Documentation Engineer in Hyderabad we’re looking for?

Your future role

Take on a new challenge and apply your technical writing and documentation expertise in a cutting-edge field. You’ll work alongside collaborative and detail-oriented teammates.

You'll ensure the development and delivery of high-quality maintenance documentation aligned with ISR (In-Service Reliability) requirements. Day-to-day, you’ll work closely with teams across the business (including Project Managers, Documentation Leads, and ISR Managers), coordinate with subcontractors and equipment suppliers, and communicate effectively with customers on project planning and deliverables.

You’ll specifically take care of creating and managing maintenance documentation plans and ensuring adherence to Alstom’s standards, but also contribute to the continuous improvement of documentation processes and tools.

We’ll look to you for:

• Defining and implementing the maintenance documentation plan in alignment with ISR management objectives.

• Producing high-quality maintenance documentation, including technical manuals and parts catalogues, in both German and English.

• Managing the documentation team and ensuring deliverables meet QCD (Quality, Cost, Delivery) targets.

• Ensuring compliance with Alstom’s standard methods and tools for documentation, including electronic catalogues.

• Collecting and capitalizing on REX (Return of Experience) data to enhance future projects.

• Maintaining and updating the documentation database (ILS PDM) accurately and consistently.

All about you

We value passion and attitude over experience. That’s why we don’t expect you to have every single skill. Instead, we’ve listed some that we think will help you succeed and grow in this role:

• Engineering university degree or equivalent.

• C1-level certification or diploma in German language.

• Experience in technical writing and translation (3–5 years), particularly for maintenance manuals and parts catalogues.

• Knowledge of ISR elements such as RAMS, LORA, RCM, and LCC.

• Strong skills in HTML/XML for documentation purposes.

• Fluency in English and German languages.

• Attention to detail, decision-making skills, and the ability to work collaboratively in a team.

• Experience in the rail or transportation domain is a plus.

Things you’ll enjoy Join us on a life-long transformative journey – the rail industry is here to stay, so you can grow and develop new skills and experiences throughout your career. You’ll also:

• Enjoy stability, challenges, and a long-term career free from boring daily routines.

• Work with innovative standards for maintenance documentation and rail signalling.

• Collaborate with transverse teams and supportive colleagues.

• Contribute to impactful and forward-thinking projects.

• Utilise our flexible and inclusive working environment.

• Steer your career in whatever direction you choose across functions and countries.

• Benefit from our investment in your development, through award-winning learning programs.

• Progress towards leadership roles or other technical specializations.

• Benefit from a fair and dynamic reward package that recognises your performance and potential, plus comprehensive and competitive social coverage (life, medical, pension).

You don’t need to be a train enthusiast to thrive with us. We guarantee that when you step onto one of our trains with your friends or family, you’ll be proud. If you’re up for the challenge, we’d love to hear from you!

Important to note

As a global business, we’re an equal-opportunity employer that celebrates diversity across the 63 countries we operate in. We’re committed to creating an inclusive workplace for everyone.

Req ID:  

Leading societies to a low carbon future, Alstom develops and markets mobility solutions that provide the sustainable foundations for the future of transportation. Our product portfolio ranges from high-speed trains, metros, monorail, and trams to integrated systems, customised services, infrastructure, signalling and digital mobility solutions. Joining us means joining a caring, responsible, and innovative company where more than 70,000 people lead the way to greener and smarter mobility, worldwide 

JOB TITLE & PURPOSE OF THE JOB

Job Title:

EN-IM-10: Documentation Engineer

PURPOSE OF THE JOB

Works in close relationship with Documentation Lead/Manager to assure that the maintenance documentation is aligned with ISR Documentation description and ISR requirements

POSITION IN THE ORGANISATION

Organization structure (job belongs to)

Job will be based in Alstom Hyderabad site where the ISR activities are performed.

Reports directly to: ISR Documentation Lead of the Site

Other reporting to:

ISR Site Manger

Documentation Manager

Network & Links

Internal

External

ACCOUNTABILITIES & AUTHORITIES

Key accountabilities:

Generic

Performance measurements:

EXPERIENCE PREREQUISITES & REQUIRED COMPETENCES

Educational Requirements

Mandatory:

Desirable:

Experience

Mandatory:

Desirable:

Competencies & Skills

Alstom is the leading company in the mobility sector, solving the most interesting challenges for tomorrow’s mobility. That’s why we value inquisitive and innovative people who are passionate about working together to reinvent mobility, making it smarter and more sustainable. Day after day, we are building an agile, inclusive and responsible culture, where a diverse group of people are offered opportunities to learn, grow and advance in their careers, with options across functions and geographic locations. Are you ready to join a truly international community of great people on a challenging journey with a tangible impact and purpose?

Equal opportunity statement:
Alstom is an equal opportunity employer committed to creating an inclusive working environment where all our employees are encouraged to reach their full potential, and individual differences are valued and respected. All qualified applicants are considered for employment without regard to race, colour, religion, gender, sexual orientation, gender identity, age, national origin, disability status, or any other characteristic protected by local law. 

Job Segment: Document Management, Technical Writer, Database, Developer, XML, Technology

The Vistex Training & Documentation Specialist is responsible for defining, developing, and facilitating all aspects of training for the Vistex Go-to-Market Suite® (GTMS®) solution application. As part of the Training GTMS team, you will develop and conduct training for both internal and client training engagements ensuring they are equipped to use Vistex GTMS software. This position requires a high degree of training material development and presentation skills in both English and Hindi to support our global audiences.

Essential Duties and Responsibilities :

1. Define, develop, and organize training materials (presenter decks, participant guides, exercises, job aids, SAP® Enable Now Simulations and scripts) utilizing department template and standardization guidelines for GTMS software. Materials will include the business need for the software as well as the technical steps to implement and utilize the system at the customer’s site.
2. Designs and develops eLearning courses for customers and employees following department’s standards and templates for consistent content, aligning with GTMS Bootcamps.
3. Collaborate closely with product specialists, customers, and trainers to develop delta classes and associated documentation.
4. Teach virtual and in-person classes to diverse audiences and skill levels on business processes for implementing and utilizing GTMS software.
5. Utilize department templates and other tools for reusable content for end-user and customer-tailored classes.
6. Effectively manages multiple concurrent projects and deadlines within fast-paced, dynamic environments, utilizing strategic prioritization and adaptive planning to ensure timely and high-quality outcomes.
7. Proactively manage, report, and troubleshoot issues that occur in the system during course material development and pre-training testing.
8. Handle related duties as assigned.

About Vistex: The Vistex platform helps businesses finally get control of all their different promotions, rebates, SPAs, discounts, and other incentives. With so many programs across so many partner relationships, it can be impossible to see where all the money is going, let alone how much difference it’s actually making to revenue. With Vistex, business leaders can see the numbers, see what really works, and see what to do next – so they can make sure every dollar they spend really is driving more growth, not just more costs. It’s why global enterprises ranging from Coca-Cola to Sony to Grainger rely on Vistex every day. Vistex | Now it all adds up.™

The Vistex Training & Documentation Specialist is responsible for defining, developing, and facilitating all aspects of training for the Vistex Go-to-Market Suite® (GTMS®) solution application. As part of the Training GTMS team, you will develop and conduct training for both internal and client training engagements ensuring they are equipped to use Vistex GTMS software. This position requires a high degree of training material development and presentation skills in both English and Hindi to support our global audiences.

Essential Duties and Responsibilities :

1. Define, develop, and organize training materials (presenter decks, participant guides, exercises, job aids, SAP® Enable Now Simulations and scripts) utilizing department template and standardization guidelines for GTMS software. Materials will include the business need for the software as well as the technical steps to implement and utilize the system at the customer’s site.
2. Designs and develops eLearning courses for customers and employees following department’s standards and templates for consistent content, aligning with GTMS Bootcamps.
3. Collaborate closely with product specialists, customers, and trainers to develop delta classes and associated documentation.
4. Teach virtual and in-person classes to diverse audiences and skill levels on business processes for implementing and utilizing GTMS software.
5. Utilize department templates and other tools for reusable content for end-user and customer-tailored classes.
6. Effectively manages multiple concurrent projects and deadlines within fast-paced, dynamic environments, utilizing strategic prioritization and adaptive planning to ensure timely and high-quality outcomes.
7. Proactively manage, report, and troubleshoot issues that occur in the system during course material development and pre-training testing.
8. Handle related duties as assigned.

About Vistex: The Vistex platform helps businesses finally get control of all their different promotions, rebates, SPAs, discounts, and other incentives. With so many programs across so many partner relationships, it can be impossible to see where all the money is going, let alone how much difference it’s actually making to revenue. With Vistex, business leaders can see the numbers, see what really works, and see what to do next – so they can make sure every dollar they spend really is driving more growth, not just more costs. It’s why global enterprises ranging from Coca-Cola to Sony to Grainger rely on Vistex every day. Vistex | Now it all adds up.™

ISR Domain Leader - Documentation

Key accountabilities:
 Definition of the maintenance Documentation maintenance PLAN.
The QCD of the maintenance Documentation Project.
roduction of the Maintenance Documentation with respect of objective defined in the Documentation management PLAN or ISR
Management PLAN.
anagement of the Technical Authoring team in charge of the production of the maintenance documentation.
apitalization of data and all input related to the maintenance Documentation in central ISR repository (ILS PDM)
efine the ISR Documentation management PLAN with respect of objective defined in the ISR Management PLAN
anage the maintenance documentation team involved in the production of the maintenance Documentation.
anage the workload and size the team accordingly.
efine and implement organization and key processes, to provide the best quality of the documentation which must be delivered with
respect to QCD targets and ISR Management PLAN objective.
nsure that Maintenance Documentation is published using Alstom standard Method &Tools standard (Electronic Catalogue)
ssures efficient parts codification in line with Platform rules: materials identification, codification process, interfaces with Alstom systems,
quality and normative requirements.
anage Partner involved in authoring activities.
nsure REX is collected and considered for reuse purpose.
anage Definition of Documentation Breakdown Structure in consistency with the Logistic Breakdown Structure.
anage relationship with LSA Manager for production of maintenance documentation on element candidate to maintenance activities.
nsure Documentation database (ILS PDM) is defined and completed correctly
Generic
romote usage of standard ISR practice compliant with international standard or Alstom central procedure and Method & Tool
apitalize data to improve QCD on future project.
Key Job Authorities and Dimensions:
eam Size: up to 5 people.
udget responsibility: up to 1 ME
Performance measurements:
uality of Maintenance Documentation deliverable.
ontrol of QCD target.
ustomer satisfaction.

ISR Domain Leader - Documentation

Job Segment: Database, Technology