115 Documentation jobs in Mumbai

Key Responsibilities

• Work independently to develop comprehensive and precise product documentation, including how-to articles, FAQs, overview articles, troubleshooting guides, user guides, and release notes.
• Collaborate with product managers and product experts to understand new features and product updates and develop effective documentation for each release.
• Work closely with the Product & Engineering Teams to create developer API documentation for Tekion’s partner-facing APIs, webhooks, and SDKs.
• Collaborate with Product Managers and solution engineers to capture various use cases catered to by the APIs and document them using sequence diagrams, activity diagrams, etc.
• Conduct regular reviews and quality assurance checks of existing documentation to ensure accuracy and relevance.
• Efficiently plan and manage multiple documentation projects simultaneously.
• Organize information effectively and structure documents to provide better usability and accessibility.
• You will work with the product marketing team to review all published content to meet the Tekion standards for publishable content.

Skills and Experience

• Bachelor’s degree in Computer Science, Technical Communication, or a relevant field.
• 5+ years of experience in technical writing, preferably in a SaaS company.
• Excellent written and verbal communication skills.
• Strong understanding of APIs, SDKs, Webhooks, Open Authentication, and web-app concepts.
• Attention to detail to ensure accuracy and consistency in all technical content.
• Excellent writing and editing skills to explain complex technical concepts clearly and concisely.
• Ability to navigate ambiguity, support multiple projects, and meet deadlines in a fast-paced environment.
• Ability to quickly learn new technologies and products.
• Ability to conduct in-depth research, gather information from technical sources, and synthesize it into understandable content.
• Possess strong interpersonal and communication skills to convey complex concepts to both technical and non-technical audiences.
• Should have a zeal to learn with a growth mindset.
• Passionate about writing.

Key Responsibilities

• Work independently to develop comprehensive and precise product documentation, including how-to articles, FAQs, overview articles, troubleshooting guides, user guides, and release notes.
• Collaborate with product managers and product experts to understand new features and product updates and develop effective documentation for each release.
• Work closely with the Product & Engineering Teams to create developer API documentation for Tekion’s partner-facing APIs, webhooks, and SDKs.
• Collaborate with Product Managers and solution engineers to capture various use cases catered to by the APIs and document them using sequence diagrams, activity diagrams, etc.
• Conduct regular reviews and quality assurance checks of existing documentation to ensure accuracy and relevance.
• Efficiently plan and manage multiple documentation projects simultaneously.
• Organize information effectively and structure documents to provide better usability and accessibility.
• You will work with the product marketing team to review all published content to meet the Tekion standards for publishable content.

Skills and Experience

• Bachelor’s degree in Computer Science, Technical Communication, or a relevant field.
• 5+ years of experience in technical writing, preferably in a SaaS company.
• Excellent written and verbal communication skills.
• Strong understanding of APIs, SDKs, Webhooks, Open Authentication, and web-app concepts.
• Attention to detail to ensure accuracy and consistency in all technical content.
• Excellent writing and editing skills to explain complex technical concepts clearly and concisely.
• Ability to navigate ambiguity, support multiple projects, and meet deadlines in a fast-paced environment.
• Ability to quickly learn new technologies and products.
• Ability to conduct in-depth research, gather information from technical sources, and synthesize it into understandable content.
• Possess strong interpersonal and communication skills to convey complex concepts to both technical and non-technical audiences.
• Should have a zeal to learn with a growth mindset.
• Passionate about writing.

**JOB DESCRIPTION**:DOCUMENTATION COORDINATOR

**ABOUT SNEHA**

A secular, Mumbai-based non-profit organisation, SNEHA believes that investing in women's health is

essential to building viable urban communities. SNEHA is 450+ person strong, innovative and

progressive organization that works on health and nutrition in urban slum pockets with women and their

families. SNEHA follows the life-cycle approach to health and nutrition, by intervening at critical junctures

(adolescence, preconception, conception, pregnancy, postnatal, infancy and toddlerhood, family

planning) to ensure improved health and nutritional outcomes for women and children living in some of

Mumbai’s most vulnerable and deprived slums and in the Mumbai Metropolitan Region (MMR) as well.

SNEHA recognises that, in order to improve urban health standards, our initiatives must target both care

seekers and care providers. We work with communities residing in informal settlements to empower

women and communities to be catalysts of change in their own right and collaborate with existing public

health systems and health care providers to create sustainable improvements in urban health. We

currently have 11 programmes running across SNEHA which are Maternal and Child Health (MCH), Child

Health and Nutrition (CHN) - Aahar, Empowerment, Health and Sexuality of Adolescents (EHSAS),

Prevention of Violence against Women and Children (PVWC), SNEHA Centre, SNEHA Shakti, Healthy

Cities Project (HCP), Samagra, Palliative Care, Livelihood Generation, Central Operations, Research

and IM.

**ABOUT THE PROGRAMME**

Our vision of the EHSAS Programme is to enable the health and wellbeing of adolescents and youth,

and transform them into healthy, gender-sensitive and responsible citizens. In EHSAS we use a

combination of four intervention strategies to achieve the objectives and they are as follows:

- Group work includes group sessions, training in using theatre and other art forms to explore and

understand sexuality, and building peer counselling skills
- Individual work includes mentorship, counselling, internships and peer support - Family work includes

individual and group awareness and counselling sessions
- Community interventions include awareness campaigns and building networks with local leaders,

organisations, and other community bodies.

EHSAS seek to cultivate an environment suitable for discussion and acceptance of the problems faced

by adolescents and finding solutions within the community to resolve these problems. Currently the

programme touches lives of adolescents and youth across geographic locations in Mumbai and Thane.

We are looking at transference of knowledge coupled with attitude and behaviour change to create a pool

of change-agents and peer-educators within the community. To be able to do this, the first step is to

implement out interventions that includes working with young people, stakeholders (family, community,

service providers and peers) and enabling each segment to contribute to an adolescent friendly

ecosystem.

**THE PROFILE**:
The Documentation Coordinator is expected to work on documenting the programme processes, case

stories, help in making presentations, minute meetings. The role also expects processing and analysing

qualitative data and contributing to preparation of training and IEC material.

**JOB LOCATION: SION**

**DUTIES & RESPONSIBILITIES**:
**Documentation: **

Participating in programme sessions/ events/ meetings and documenting session, events, meetings,

case stories and programme related activities.

Capturing and writing case stories through periodic field visits** **

Assisting in designing and developing need based concept notes and presentations for different

purposes

Preparing various types of reports e.g. Monthly reports, Quarterly Reports, Annual Reports by

compiling and analysing field reports and data

Supporting APD/PD for writing funding/ grant proposals, research proposals, concept notes

Translating documents from English/ Marathi to Hindi and vice versa

**Training and IEC Material Development**

Exploring, updating and re-developing the existing training and IEC material with assistance of

PC &APD. Designing and developing new material as per need

Inter team cross sharing and learning for IEC and training material development

**Qualitative data management **

Preparing data collection tools, overseeing data collection, data analysis for qualitative inquiries that

the programme may take up from time to time

**Any other **

Activities in-line with documentation assigned by Associate Programme Director and Programme

Director to fulfill programmatic outcomes and goals such as designing frameworks/strategies,

literature review, compiling resource material for various advocacy meetings etc.

Contributing to the overall SNEHA communication strategies, reports and media activities

**MANAGEMENT & REPORTING **

Reports to Associate Programme Director

Manages data c

Examines reports and documents for completeness and accuracy
- Contribution in fulfillment and compliance of Legal / statutory and operational requirements.
- Assist documentation supervisor in daily reporting.
- Proper Updating and database management on operational front. Updating of IAL, EAL, Damage reports.
- Ensuring Custom formalities and custodianship is maintained.
- Check of operational tally sheets and reporting discrepancies.

Job Summary: The purpose of this role is to support the smooth functioning of project processing department and assist the team by taking responsibility of project processing tasks. This includes processing documents provided by sales team, fulfilling all the documentation requirements such as filing, storing and verification of project related documentation and following up with sales team for missing documents in a timely, accurate and efficient manner. Below mentioned are the Job Responsibilities for the role of Documentation Executive: - Data Compilation and Record Keeping - Updating Projects in Company's records - Assist in project processing of documents - Verifying the provided documents and sold proposal - Filing and sorting of provided documents - Following up for missing documents / data with sales team and verification of the same - Responsible for technical analysis of project data - Updating the respective teams for any changes / revision in existing projects - Supporting technical projects and departments. - Receiving, cataloguing and storing both hard electronic copies of all technical drawings, reports and related information, in line with policies and procedures. - Allocating and controlling the document numbering system for project work. - Working with precision to make sure that all electronic and hard copy filing is accurate and can be easily retrieved. - Responding promptly to requests to retrieve information, information searches and general requests for support from project or department personnel. - Accurately updating information as required Knowledge and Essential Skills: - Excellent written and oral communications skills - Responsible attitude - Attention to detail - Completion of tasks whilst adhering to deadlines - Good Computer Skills in windows office, especially Excel (Practical exposure to working on Excel is a must) Minimum Performance Standards: - Verification of Documents and filing should be done accurately and punctually - Tracking of missing data / documents in records and well organise

**Job Type**: Regular / Permanent

**Salary**: ₹8,925.29 - ₹30,861.84 per month

**Benefits**:

- Provident Fund

Schedule:

- Day shift
- Morning shift

Ability to commute/relocate:

- Mumbai, Mumbai - , Maharashtra: Reliably commute or planning to relocate before starting work (required)

**Experience**:

- total work: 1 year (required)

Scanning documents into electronic format or filing paper documents into storage systems

Entering data into computer databases and maintaining records of stored files

Reviewing documents for accuracy and ensuring they are ready to be filed and Scanned

Maintaining security of confidential information by following data security procedures

Reviewing documents for scanning errors such as smudges or lines, and rescanning them if necessary

**Salary**: ₹8,000.00 - ₹12,000.00 per month

Schedule:

- Day shift

**Speak with the employer**

1)Export Documentation Executive

Monthly Salary
- 18,000/
- LC Knowledge is important

Job Profile
- Preparation of Export related documents, pre and post shipment documents.

Custom Clearance knowledge

Export Logistics and Supply chain management

Filing of Export Incentives

Liaison with Shipping Line / Freight Forwarders

CHA management

Shipping Bill filing with CHA

Bill of lading filing with Shipping line and issuance

LC Scrutiny and making clean for shipment

**Job Types**: Full-time, Regular / Permanent

**Salary**: ₹18,000.00 - ₹20,000.00 per month

**Benefits**:

- Cell phone reimbursement

Schedule:

- Day shift

Supplemental pay types:

- Yearly bonus

Ability to commute/relocate:

- Mulund east, Mumbai, Maharashtra: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Bachelor's (preferred)

**Experience**:

- total work: 3 years (preferred)
- Export document: 4 years (preferred)

**Speak with the employer**

Tamil and Malayalam will be an advantage.

Bill of entry and shipping bill filing, customer communication. Should have sound knowledge in customs clearance both import and export.

Work from office job.

**Salary**: ₹12,000.00 - ₹20,000.00 per month

Schedule:

- Day shift

**Experience**:

- total work: 2 years (preferred)

Ability to Commute:

- Marol, Mumbai, Maharashtra (required)

Ability to Relocate:

- Marol, Mumbai, Maharashtra: Relocate before starting work (required)

Work Location: In person

**Speak with the employer**