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Senior Quality Assurance Engineer

Surat, Gujarat Sycamore Informatics Inc.

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Job Description

Role : Senior Tester

Designation : QA Senior Test Engineer

Experience (in years) : 7-12 years

Essential skills :

● Experience with testing management tools like Jira, HP/OpenText ALM, IBM Rational, XRay, Zephyr, etc

● Experienced in multiple complete software release cycles

● Understanding of Agile/iterative software development methodologies and Testing in Agile

● Good verbal and written communication skills and ability to work effectively in a geographically dispersed team


Desired skills :

● Test-driven development experience

● Experience with software development and/or Software Testing

● Experience in conducting testing in the Life science domain - Clinical systems

● Knowledge of Computer System Validation (CSV) Or Computer Software Assurance (CSA) is a plus


Certifications, if any:

ICH GCP training/certifications/PMP certifications/QA/SAS certifications etc.


Summary:

A Senior Test Engineer is responsible for performing manual and/Or automated testing to ensure software products in Sycamore meet regulatory and functional requirements. The role involves designing and reviewing test cases, executing test plans, and documenting results.

A Senior Test Engineer is additionally responsible for leading test efforts, implementing automation frameworks ( if knowledgeable in Automation), and ensuring high-quality releases while maintaining regulatory compliance. This role requires experience in both manual and/Or automated testing and working closely with cross-functional teams.

Roles & Responsibilities:

● Understand Sycamore Products end to end and get

trained/onboarded to work across any/all Sycamore’s

products

● Develop and execute manual and/or automated test cases for software applications.

● Perform functional, regression, integration, system, performance, and security testing.

● Validate compliance with industry regulations (e.g., FDA 21 CFR Part 11, GAMP 5, HIPAA, ISO 13485).

● Collaborate with developers, services, stakeholders, and regulatory teams to understand requirements and ensure compliance.

● Perform defect tracking and reporting using tools like JIRA, HP ALM, or Bugzilla.

● Execute SQL queries to validate database integrity.

● Conduct API testing using tools like Postman or RestAssured.

● Maintain test documentation, including test cases, test scripts, and execution logs.

● Design and execute test plans, test cases, and test scripts for complex applications.

● Develop and maintain automation frameworks (Selenium, TestNG, Cypress, Playwright, RobotFramework).

● Perform risk-based testing and ensure validation of GxP systems.

● Lead test strategy and defect management, working closely with development teams.

● Implement CI/CD pipelines for test automation and integration.

● Provide guidance and mentorship to test engineers.

● Stay updated on emerging trends and best practices in testing and recommend process improvements.


Essential Experience

● Demonstrated excellent verbal and written communication

skills.

● Excellent analysis skills with a tenacious attention to detail.

● Excellent conflict resolution skills.

● Agile Testing, Testing Lifecycle knowledge & Scrum Methodologies

● Working with any Test Management Tools like HP ALM, Jira , Xray, Zephyr , IBM Rational , TestRail / TestMo

● Advanced skills in Manual & Automation Testing (Selenium, Cucumber, Cypress , RobotFrameoork, Java, PlayWright)

● Performance Testing (JMeter, LoadRunner)

● API Testing & Automation design

● Strong Knowledge of CSV (Computer System Validation)

● DevOps & CI/CD (Jenkins, Docker, GitHub Actions)

● Risk-Based Testing (FMEA, ALCOA+ Data Integrity)


Desired Experience:

● 5+ years of working experience with at least one or more

year implementing or testing applications in the clinical research/trials domain.

● Software development experience

● Automation using Java /Selenium, Python , Cypress, Playwright is a plus , Bdd /Cucumber is a plus

● Robotframework , JMeter knowledge is a plus

● Knowledge of File storage solutions & Cloud concepts is a plus

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Field Engineer

Delhi, Delhi Eternal Robotics

Posted 18 days ago

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Job Description

About – Hypervise

Eternal Robotics is at the forefront of Industrial AI transformation with its flagship platform, Hypervise , enabling real-time quality control and process optimization through cutting-edge computer vision and AI technologies. We serve industries such as automotive, pharmaceutical, and apparel manufacturing, driving digital transformation on factory floors across India and abroad.

Role Overview

We are looking for a dedicated Field Service Engineer to support our deployed systems at client sites in the Delhi NCR region. The ideal candidate will be hands-on with both hardware and software, ensuring peak performance, preventive maintenance, and timely troubleshooting of our AI-powered computer vision solutions. This is a high-impact, on-ground role that directly influences customer satisfaction and system reliability.

Key Responsibilities

1. System Monitoring and Diagnostics

  • Conduct real-time system monitoring to detect and resolve anomalies.
  • Perform periodic hardware and software health checks.
  • Analyze system logs to identify data processing or image recognition errors.

2. Software & Algorithm Updates

  • Apply regular firmware and software updates across cameras, edge devices, and servers.
  • Collaborate with the engineering team to deploy and validate algorithm optimizations.

3. Data Management & Storage

  • Backup critical datasets and configurations.
  • Monitor and manage data storage capacity and integrity.
  • Archive historical data and ensure ongoing data reliability.

4. Hardware Maintenance

  • Calibrate cameras and inspect physical devices regularly.
  • Perform preventive tasks (lens cleaning, cable replacements, hardware checks).
  • Coordinate onsite repair or escalation for hardware replacements as needed.

5. System Optimization

  • Fine-tune algorithm parameters based on site conditions and feedback.
  • Analyze resource usage (CPU, GPU, memory) for performance efficiency.
  • Reduce latency in system operations for real-time processing.

6. Customer Support & Training

  • Provide on-site and remote technical support to client users and operators.
  • Conduct training sessions for customer teams on system usage and updates.
  • Establish a feedback mechanism to improve system performance and usability.

7. Reporting & Documentation

  • Maintain structured maintenance logs and system change records.
  • Create detailed performance and uptime reports for internal and client use.
  • Ensure documentation is updated for all configurations and interventions.

Key Skills and Qualifications

Technical Skills

  • OS: Basic knowledge of Windows and Linux environments.
  • Networking: Ability to troubleshoot IP-based connections and device communications.
  • Hardware: Experience handling cameras, servers, edge devices, and physical maintenance tasks.
  • Tools: Proficiency in MS Office Suite (Excel, Word, PowerPoint) for reporting.

Soft Skills

  • Strong problem-solving ability and critical thinking.
  • High attention to detail and discipline in documentation.
  • Customer service orientation with excellent communication skills.
  • Adaptability in fast-evolving tech environments.

Education & Experience

  • Qualification: Diploma or Bachelor's in Electronics, Electrical, Computer Science, IT, or related field.
  • Certifications (preferred): CompTIA A+, Networking+, or equivalent.
  • Experience: 2–5 years in field service engineering, IT support, or maintenance roles.
  • Relevant Background: Exposure to surveillance systems, CCTV, industrial automation, IoT, or edge computing setups.

Preferred (Not Mandatory)

  • Experience working with AI/Computer Vision-based systems, Industrial Automation or PLC systems
  • Awareness of safety, privacy, and data security protocols in industrial environments.

Compensation & Benefits

  • Competitive salary with travel allowances.
  • Opportunity to work on cutting-edge AI solutions.
  • Career growth in a fast-scaling technology company.
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