Enterprise Solutions Analyst

Hyderabad, Andhra Pradesh PepsiCo

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Job Description

Overview

This role is for SAP GRC Analyst, the primary focus would be to support business and IT users who have SAP GRC related access or provisioning issues. This role will support the execution of day-to-day sustain and support activities for SAP GRC deliverables for the PGT Global and individual PGT projects(SSA). This role requires close collaboration with SAP Security project lead/teams and Global SAP GRC Manager to determine priorities of work intake around access provisioning, SOD issues, GRC master data updates, Access provisioning issues and access recertification, also ensure that requirements are reviewed, solutions developed and implemented according to the sustain/support SLA timelines. The role will also closely work with the PMO, SAP Security, myidM, portal, Global GRC, design authority, technical and control teams to design solutions coming in through work intake processes and provide periodic updates on activities.

The scope of the role includes

  • Being hands on in SAP GRC AC application to develop solutions, workflows and well versed with configuration and BRF+
  • -Ensure SAP GRC access control project work while in project phase are addressed in a timely manner; in sustain phase are addressed within SLA
  • -Enabling/Training security and other value stream team about GRC and IAM process
  • Support access provisioning and Firefighter access issues resolution within SLA
  • Support SAP GRC access control master data updates
  • Serves as the liaison between Application Support, Security and GRC teams in understanding the requirements and building a solution
  • -Maintain SAP GRC systems to be in compliance with the Security standards and policies
  • Execute the Quarterly SOX reporting
  • -Analysing SOD risks in partnership with the Control Organization Creative thinker with ability to apply analytical skills to different issues
  • Should be able to clearly communicate and articulate requirements with good presentations skills
  • Should be able to work with a geographically spread team

  • Responsibilities

  • Maintenance and Management of SAP GRC workflows and master data in compliance with controls. Provide governance and technical assistance to IT teams, control teams and key business users. (Executing actions)
  • Facilitate and execute GRC workflow and master data changes activities including providing assistance/ guidance to functional/ technical teams.
  • Define and maintain GRC configuration standards in accordance with defined processes
  • Monitor the GRC workflow and master data design to support SarbanesOxley Compliance (SOX), including Segregation of Duties (SoD) and business/ technical sensitive transactions
  • Work with SAP Security and SAP Governance team to align on GRC solutions
  • Provide recommendations on ways to simplify/ streamline existing processes and controls to gain productivity
  • Ensures SOX controls compliance by executing SAP security sector procedures
  • Reviews OSS Notes, security patches; implements and tests those patches
  • Manages the execution of SAP GRC reporting approach and adoption, including risk assessment processes, continuous monitoring, training and reporting (Providing consultation)
  • Train users in IT processes and procedures; help during external and internal audits
  • Participate and drive workshops and team discussions between SAP security and GRC teams
  • Integrate security governance within overall control environment and sustain activities with the impacted parties
  • Interaction with audit, risk, and control personnel to explain and evaluate the structure and design of GRC processes
  • Plan, communicate and coordinate key control (, SOX) activities such as the quarterly related IT application control reporting
  • Reinforce correct SAP security and GRC procedures with project teams and third party provider teams
  • Participates in security reviews

  • Manage internal/ external audit relationships to maintain a positive outlook on the progression of SAP GRC processes (being informed)

  • Qualifications

  • Bachelor’s/Masters Degree in Business, Information Systems, Computer Science (or equivalent) is required
  • Minimum 3+ years SAP security and 4+ years of SAP GRC AC experience
  • Minimum of 1 full life cycle implementations of SAP GRC
  • Minimum of 2 project support experience of SAP GRC
  • Competent in SAP GRC AC configurations, Access Controls, BRF+ , Emergency Access Management, Converged solution for cloud
  • End to end SAP GRC AC master data(Roles, Firefighter, Controls, ruleset etc.) update process and understanding
  • Proficient in SAP risk analysis and remediation using SAP GRC AC.
  • Knowledge of SAP security authorization concept, as well as design and implementation methodology
  • Demonstrates ability with SAP security transactions and SAP GRC
  • Working experience with service now ticketing tool and Solman Charm process
  • Technical proficiency/Support experience with security build and requirements analysis/definition across multiple SAP systems ( S4HANA, BI/BW,CRM, Process Orchestration, Fiori, SAP HANA etc.)
  • Multiple years of IT system support experience
  • Understanding of internal controls, segregation of duties (SoD), sensitive transactions analysis, basic SAP development (,
  • ABAP integration points), SAP modules, SAP Transport Management System, SAP Web Application Server, NetWeaver, HANA)
  • Analytical, motivated, and selfconfident with communication to business users, IT partners, and managers
  • Establish project/sustain deliverables and priorities working closely with security POC and GRC manager
  • Ensures team success through organizational, functional, and team alignment towards team mission and objectives
  • Proficient knowledge in Microsoft office tools including MS Access
  • English proficiency required
  • Product certification(s) in SAP Security Administration and or SAP GRC
  • Experience in an IT customer facing role; comfort and confidence interacting with various levels of users, including frontline management
  • Ability to communicate solutions and impacts to customers and stakeholders
  • Ability to excel in an aggressive, change oriented environment
  • Ability to support weekend and offhours activities
  • Service oriented attitude
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    Enterprise Solutions Sr Analyst

    Hyderabad, Andhra Pradesh PepsiCo

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    Job Description

    Overview

    PepsiCo is embarking on a significant initiative of digitalization and standardization of the FP&A solution across all its divisions to make the finance organization more Capable, more Agile, and more Efficient. The MOSAIC program is a key enabler of that vision. It is the FP&A solution of the PepsiCo Global Template (PGT) that, for the first time, aims to integrate “vertical” planning for Operating Units (OUs) or markets, and “horizontal” planning for functions (, Global Procurement, Compensation and Benefits, etc.) that have accountability across markets. The program aims to harmonize data, planning processes and ways of working across PepsiCo market.
    The Finance Application Developer / Architect (TM1) is a key contributor in designing, developing, and maintaining financial planning and analytics solutions using IBM Planning Analytics (TM1). This role combines technical expertise with a deep understanding of finance processes to create robust, scalable, and efficient systems that enable data-driven decision-making. The ideal candidate will excel in solution design, stakeholder collaboration, and aligning technical implementations with strategic business goals.


    Responsibilities

    Design, Enhance and Maintain Mosaic Solution:

  • Develop, troubleshoot and maintain robust TM1/Planning Analytics applications, including cubes, rules, and TurboIntegrator (TI) processes, to support financial planning, forecasting, and reporting.
  • Collaborate with stakeholders to design and implement scalable, future-proof solutions that meet business requirements.
  • Business Incident Triage:

  • Engage with finance and business teams to understand objectives, gather requirements, and translate them into effective technical designs. Provide advisory support to optimize financial processes and restore the solution
  • Optimize System Performance:

  • Ensure the stability and performance of TM1 models, performing optimization and tuning to handle growing data and user demands efficiently.
  • Data Integration and Automation:

  • Manage data flows between TM1 and other systems, automating processes for data loading, transformation, and reconciliation.
  • Governance and Standards:

  • Implement best practices for data governance, model development, documentation, and version control to maintain system reliability and accuracy.
  • Training and Support:

  • Deliver training and support to finance teams, empowering them to leverage TM1 solutions effectively for business insights.

  • Qualifications

    Preferred Qualifications

  • Bachelor’s degree required. Master’s degree preferred.
  • Technical Expertise:

  • Advanced proficiency in TM1/IBM Planning Analytics, including TurboIntegrator, rules, feeders, and cube development.
  • Strong knowledge of data modelling, relational databases, and ETL processes.
  • Familiarity with TM1 add-ins (, Planning Analytics for Excel) and integration with other tools (, ERP systems, visualization tools).
  • Experience integrating TM1 with ERP systems (, SAP, Oracle) and visualization tools (, Power BI, Tableau).
  • Financial Process Knowledge:

  • Understanding of budgeting, forecasting, consolidation, and financial reporting processes.
  • Experience designing solutions aligned with finance-driven priorities and goals.
  • Solution Design and Advisory Skills:

  • Expertise in analyzing business requirements and providing innovative, strategic solutions.
  • Ability to design architecture for scalability, reliability, and future growth.
  • Communication and Collaboration:

  • Strong interpersonal skills to work with cross-functional teams and present complex technical ideas clearly to non-technical audiences.
  • Proactive engagement with stakeholders to align on priorities and outcomes.
  • Familiarity with Agile methodologies.
  • Understanding of project test phases and testing automation tools
  • Consulting background is a plus
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    Project Manager - Enterprise Solutions

    Hyderabad, Andhra Pradesh ECS | Enterprise Change Specialists

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    Job Description

    Job Summary

    We are seeking a highly skilled Senior Project Manager with extensive experience in managing complex IT projects, particularly within the healthcare and real estate sectors. The ideal candidate will have 8 to 15 years of professional experience, demonstrating expertise in stakeholder management, project planning, and the implementation of enterprise-level solutions. This role requires a solid understanding of project management methodologies, software development life cycles, and experience with M365 suite implementations. The candidate should also have a strong technology and data management background to optimize processes and lead diverse teams effectively.


    Must Have Skillsets (Mandatory)

    - Experience: 8 to 15 years in project management, with a focus on healthcare and real estate sectors.

    - Project Management Certification: PMP certification is essential; additional certifications in PRINCE2, SCRUM, or ITIL are preferred.

    - Technical Expertise: Hands-on experience with M365 suite implementations and software development life cycles (SDLC).

    - Stakeholder Management: Proven ability to build relationships with clients and stakeholders and communicate project goals effectively.

    - Risk Management: Ability to identify, manage, and mitigate project risks at the sponsor level.

    - Leadership Skills: Demonstrated experience leading cross-functional teams and managing diverse project resources.

    - Technology Background: Adequate technology and data management experience.


    Good to Have Skillsets (Optional)

    - Consulting Background: Experience as a functional consultant, especially in HRMS or SCM modules.

    - Healthcare Domain Knowledge: Understanding of healthcare processes, including HL7 and system integration.

    - Process Improvement: Familiarity with process audits and managing auditors effectively.

    - Analytical Skills: Advanced analytical and organizational skills.

    - Technical Writing: Strong skills in technical documentation and reporting.


    Qualifications and Experience

    - Educational Background: Degree in Information Technology, Business Management, or a related field; an MBA is preferred.

    - Professional Background: Extensive experience in project management roles, particularly managing full project life cycles and complex IT solutions.

    - Language Skills: Arabic-speaking candidates are preferred for communication within diverse teams.

    - Interpersonal Skills: Strong communication, negotiation, and problem-solving abilities.


    If you possess a strong blend of project management expertise, technology consulting experience, and the ability to drive process improvement, we encourage you to apply.

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    Enterprise Solutions Sr Manager

    Hyderabad, Andhra Pradesh PepsiCo

    Posted today

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    Job Description

    Overview

    Are you ready to drive PepsiCo’s digital evolution and accelerate transformation across our global operations?

    We are looking for a Product Owner with a strategic focus on designing, delivering, and maintaining the integrity and agility of end-to-end architecture for Supply Chain Planning and Procurement. In this role, you will act as a key liaison between business and technology, translating complex operational needs into scalable, innovative, and future-ready solutions. You will excel at driving cross-functional collaboration, ensuring alignment with enterprise goals, while fostering agility and continuous improvement across supply chain processes.


    Responsibilities

    Your day-to-day with us:

    Accountability 1:Solution Design & Architecture Development

  • Design end-to-end solutions aligned with business goals, IT strategy, and enterprise architecture.
  • Ensure integration with existing systems, platforms, and technologies.
  • Accountability 2: Requirements Translation

  • Translate business, functional, and non-functional requirements into technical architecture.
  • Collaborate with stakeholders to validate feasibility and trade-offs.
  • Accountability 3: Co-Innovation with SAP and Quarterly Release assessment

  • Lead SAP Co-innovation and Roadmap - Translate business, functional, and non-functional requirements into technical architecture.
  • Collaborate with internal and external stakeholders on roadmap deliverables.
  • Accountability 4: Governance & Standards Compliance

  • Ensure solutions adhere to enterprise architecture standards, security, data, and compliance requirements.
  • Accountability 5: Documentation & Communication

  • Create and maintain architecture artifacts (diagrams, decision logs, technical specifications).
  • Communicate architectural decisions and rationale to technical and non-technical audiences.

  • Qualifications

    What you will need to succeed:

  • Bachelor’s degree required, advanced degree or equivalent experience required
  • SAP-IBP deployment experience is a must have
  • What makes us different?

  • Hybrid work model: combination of remote and collaborative office experience to enable innovation 

  • Entrepreneurial environment in leading international company 

  • Professional growth possibilities & learning opportunities 

  • Variety of benefits to support your physical, emotional and financial wellbeing 

  • Volunteering opportunities to help external communities 

  • Diverse team with more than 30% of female representation & over 30 nationalities 

  • Have a stake in D&I strategy and bring your whole self to work 

  • About PepsiCo

    We believe that culture should be at the cornerstone of everything we do at PepsiCo. We are agile, innovative and not afraid of failure. We want our team to come to work every day excited to explore new ways to bring enjoyment, refreshment and fun to the world. 

    PepsiCo Positive (pep+) is the future of our organization – a strategic end-to-end transformation, with sustainability at the center of how we will create growth and value by operating within planetary boundaries and inspiring positive change for the planet and people. 

    So, if you’re ready to be a part of a playground for those who think big, we’d love to chat. 

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    Senior Account Executive - Enterprise Solutions

    500033 Shaikpet, Andhra Pradesh ₹650000 Annually WhatJobs

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    Job Description

    full-time
    Our client is seeking a highly motivated and experienced Senior Account Executive to join their dynamic sales team in Hyderabad, Telangana, IN . This is a crucial role responsible for driving revenue growth by acquiring new enterprise clients and nurturing existing relationships. The ideal candidate will possess a deep understanding of complex sales cycles, consultative selling techniques, and a proven track record of exceeding sales quotas in a competitive market. You will be instrumental in identifying customer needs, developing tailored solutions, and presenting compelling proposals that demonstrate the value of our client's offerings.

    Responsibilities include:
    • Developing and executing strategic sales plans to achieve and exceed monthly, quarterly, and annual sales targets.
    • Identifying and prospecting potential enterprise clients through various channels, including cold outreach, networking, and lead generation.
    • Conducting in-depth needs assessments with prospective clients to understand their business challenges and objectives.
    • Crafting and delivering persuasive presentations and product demonstrations to C-level executives and key decision-makers.
    • Building and maintaining strong, long-lasting customer relationships through consistent engagement and exceptional service.
    • Collaborating with internal teams, including marketing, product development, and customer success, to ensure seamless customer onboarding and satisfaction.
    • Negotiating contract terms and closing deals to maximize profitability.
    • Staying abreast of industry trends, market activities, and competitor strategies to identify new business opportunities.
    • Maintaining accurate and up-to-date records of all sales activities and customer interactions in the CRM system.
    Qualifications:
    • Bachelor's degree in Business Administration, Marketing, or a related field.
    • 5+ years of progressive experience in enterprise B2B sales, preferably in a SaaS or technology-related industry.
    • Demonstrated success in closing multi-year deals with enterprise-level clients.
    • Exceptional communication, negotiation, and interpersonal skills.
    • Strong analytical and problem-solving abilities, with a strategic mindset.
    • Proficiency in CRM software (e.g., Salesforce) and sales enablement tools.
    • Ability to work independently and as part of a collaborative team in a fast-paced environment.
    • A results-oriented approach with a strong drive to succeed.
    This hybrid role offers a competitive base salary, an uncapped commission structure, comprehensive benefits, and opportunities for professional growth within a rapidly expanding organization.
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    Senior Sales Director - Enterprise Solutions

    500001 Shaikpet, Andhra Pradesh ₹250000 Annually WhatJobs

    Posted 16 days ago

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    Job Description

    full-time
    Our client is seeking a high-achieving Senior Sales Director to spearhead their enterprise sales efforts. This is a fully remote position, offering the opportunity to build and lead a world-class sales team, driving revenue growth and market penetration for our client's innovative solutions. You will be responsible for developing and executing strategic sales plans, managing key accounts, and fostering strong client relationships in the enterprise sector.

    Key responsibilities:
    • Developing and implementing aggressive sales strategies to meet and exceed revenue targets.
    • Leading, mentoring, and motivating a high-performing enterprise sales team.
    • Identifying and pursuing new business opportunities within target markets.
    • Building and maintaining strong, long-lasting relationships with key enterprise clients and stakeholders.
    • Understanding client needs and tailoring solutions to meet their specific business objectives.
    • Managing the entire sales cycle, from lead generation to closing deals.
    • Analyzing sales performance data and identifying areas for improvement.
    • Collaborating with marketing, product, and customer success teams to ensure a seamless customer experience.
    • Representing the company at industry events and conferences.
    • Staying informed about market trends, competitor activities, and industry best practices.
    A Bachelor's degree in Business, Marketing, or a related field is required; an MBA is a plus. A minimum of 10 years of progressive experience in enterprise sales, with at least 5 years in a leadership or director role, is mandatory. Proven success in consistently exceeding sales quotas and driving significant revenue growth is essential. Excellent leadership, negotiation, communication, and strategic thinking skills are critical. Experience with CRM software (e.g., Salesforce) and a deep understanding of enterprise sales methodologies are highly desirable. This fully remote role offers exceptional earning potential and the chance to shape the sales strategy of a forward-thinking organization.
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    Lead Project Manager, Enterprise Solutions

    500001 Shaikpet, Andhra Pradesh ₹100000 Annually WhatJobs

    Posted 16 days ago

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    Job Description

    full-time
    Our client is looking for a seasoned Lead Project Manager to spearhead critical enterprise solutions from conception through to successful delivery, operating in a fully remote capacity. This role is pivotal in driving complex, multi-faceted projects that involve cross-functional teams and significant stakeholder engagement. You will be the primary point of contact for project stakeholders, ensuring clear communication, timely updates, and proactive risk management.

    As the Lead Project Manager, you will define project scope, goals, and deliverables in collaboration with senior management and stakeholders. You will develop comprehensive project plans, including timelines, resource allocation, and budget management, utilizing robust project management methodologies such as Agile and Waterfall. Your role will involve managing project risks and issues, developing mitigation strategies, and ensuring adherence to project timelines and quality standards.

    This position requires exceptional leadership skills to guide and mentor project teams, foster a collaborative environment, and drive high performance. You will be responsible for tracking project progress, reporting on key performance indicators, and making data-driven decisions to ensure project success. Effective stakeholder management is crucial, involving regular communication, expectation setting, and conflict resolution.

    Furthermore, you will be expected to identify opportunities for process improvements within project management practices and contribute to the continuous enhancement of our client's project delivery capabilities. This remote role demands a high degree of self-discipline, excellent organizational skills, and the ability to thrive in an independent work environment. You will leverage collaboration tools extensively to maintain seamless communication and workflow with your team members and stakeholders.

    Responsibilities:
    • Lead the planning, execution, and delivery of enterprise-level projects.
    • Define project scope, objectives, and deliverables, ensuring alignment with business goals.
    • Develop and manage detailed project plans, schedules, and budgets.
    • Identify and mitigate project risks and issues proactively.
    • Manage project teams, fostering collaboration and ensuring accountability.
    • Communicate project status, updates, and key decisions to stakeholders regularly.
    • Ensure adherence to quality standards and best practices throughout the project lifecycle.
    • Conduct project post-mortems and identify lessons learned for future projects.
    • Manage vendor relationships and external project resources as needed.
    • Champion project management best practices and contribute to process improvements.

    Qualifications:
    • Master's degree in Business Administration, Project Management, or a related field.
    • 7-10 years of proven experience in project management, with a significant portion focused on enterprise-level solutions.
    • PMP, PRINCE2, or similar project management certification is highly preferred.
    • Demonstrated experience with Agile and Waterfall methodologies.
    • Strong understanding of project management software (e.g., Jira, Asana, MS Project).
    • Excellent leadership, communication, negotiation, and interpersonal skills.
    • Ability to manage multiple complex projects concurrently in a remote setting.
    • Proficiency in risk management and change management.
    • Strong analytical and problem-solving skills.
    • Experience in managing remote teams and distributed stakeholders.

    If you are a results-oriented project leader with a passion for delivering impactful solutions, we encourage you to apply.
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    Senior Sales Development Representative - Enterprise Solutions

    500001 Shaikpet, Andhra Pradesh ₹600000 annum + WhatJobs

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    Job Description

    full-time
    Our client is seeking a highly motivated and results-driven Senior Sales Development Representative (SDR) to join their dynamic, remote-first sales team. This is an exceptional opportunity to contribute to a rapidly growing organization and drive revenue by identifying and qualifying new business opportunities within the enterprise market. As a Senior SDR, you will be at the forefront of our client's sales process, engaging with C-level executives and key decision-makers to understand their challenges and articulate the value of our client's innovative solutions. You will be responsible for generating high-quality leads, conducting initial discovery calls, and nurturing prospects through the early stages of the sales funnel.

    Key Responsibilities:
    • Proactively identify and research target accounts within specified industries using a variety of tools and methodologies.
    • Initiate outbound contact through personalized emails, social selling, and strategic phone calls to engage prospective clients.
    • Conduct thorough discovery calls to understand prospect needs, pain points, and align them with our client's offerings.
    • Articulate the value proposition of our client's products/services compellingly and professionally.
    • Qualify leads based on defined criteria and effectively hand them over to Account Executives for further engagement.
    • Maintain accurate and up-to-date records of all sales activities and prospect interactions in the CRM system.
    • Collaborate closely with marketing and sales teams to refine lead generation strategies and messaging.
    • Mentor and provide guidance to junior SDRs, sharing best practices and contributing to team success.
    • Achieve and exceed monthly and quarterly quotas for qualified opportunities and meetings booked.

    Qualifications:
    • Proven track record of success in a B2B sales development or lead generation role, with at least 3-5 years of experience.
    • Demonstrated ability to meet and exceed aggressive targets in a fast-paced environment.
    • Excellent verbal and written communication skills, with the ability to engage and influence senior stakeholders.
    • Strong understanding of sales methodologies, CRM software (e.g., Salesforce), and sales enablement tools.
    • Self-motivated, proactive, and able to work independently in a remote setting.
    • Bachelor's degree in Business, Marketing, or a related field, or equivalent practical experience.
    • Familiarity with enterprise software solutions and cloud technologies is a plus.
    This is a fully remote position based in Hyderabad, Telangana, IN , offering flexibility and the opportunity to work with a talented team from anywhere in India. Join us in shaping the future of sales and technology.
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    Enterprise Solutions Architect (SAP CAR or SAP CRM, SAP ECC) - Trivandrum

    Hyderabad, Andhra Pradesh DigiHelic Solutions Pvt. Ltd.

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    Job Description

    Enterprise Solutions Architect (SAP CAR or SAP CRM, SAP ECC)


    Location: Trivandrum

    Skill :- SAP CAR or SAP CRM, SAP ECC


    Job Description:


    This role drives analysis and design activities delivering SAP solutions for IT projects, working with the SAP Domain Lead to manage demand and solution delivery to time, quality and budget.

    As an expert in the SAP functional area advice and technical support is provided to client IT Teams, including third parties, ensuring SAP standards and guidelines are followed.

    Responsibilities:

    • Understanding complex requirements and from this identify SAP impacts and required system changes to drive business change.

    • Documentation of system process through diagramming.

    • SAP Configuration in the required functional area.

    • Write Functional Specifications to explain the required system changes with the required detail for an ABAP programmer to develop from.

    • Functional unit testing of ABAP changes or configuration changes.

    • Working collaboratively with technical and business stakeholders to deliver SAP changes e.g. test team, support team, integration team, other SAP functional teams.

    • Implementation of system changes to Production

    • Warranty support of changes

    Skills:

    • Great SAP functional experience in one of the required SAP modules for the relevant SAP Domain:

    • ERP Core: SAP ECC, SAP HANA

    • Customer Relationship Management: SAP CRM

    • Retail & Commerce: SAP CAR (Customer Activity Repository), Vistex, F&R (Forecasting & Replenishment)

    • Data & Analytics: BW (Business Warehouse), Business Objects

    • Cross-Functional & Governance: GRC (Governance, Risk & Compliance), Fiori • Human Capital Management: HCM

    • Curious problem solver to understand how the current SAP configuration works and to analyse SAP system impacts to arrive at a solution to meet requirements

    • Questioning mindset to dig deeper into the requirements and to understand the real problem trying to be solved to translate into clear functional requirements

    • Ability to explain complex IT concepts in understandable business language

    • Ownership to drive and deliver changes to production, or investigate defects to resolution

    • Ability to deal with senior stakeholders and multiple demands with a degree of ambiguity.

    • A strong commercial acumen and a 'can do' attitude.

    • Ability to manage and coordinate changing priorities, understand 'what good looks like’, and capable of multi-tasking.

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    Cisco Enterprise Networking Solutions Architect

    Hyderabad, Andhra Pradesh ConvergeOne

    Posted today

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    Job Description

    Overview

    Summary

    The Solutions Architect is a highly motivated, skilled resource who embraces an entrepreneur approach with a strong work ethic. This position primarily focuses on solving business challenges for the ConvergeOne’s customers with Outcome Based solutions that includes strategic products and services. The position is responsible for assessing customer needs and tailoring customized solutions that are moderate to complex in nature to fit business needs. The Solutions Architect is well versed in all market offerings in their area of expertise and works closely with the account team to ensure full accuracy of the solution design during the lifecycle of the sale. Additionally, this position is able to explain, position and justify costs related to ConvergeOne’s solutions.

    Responsibilities

    Essential Functions

  • Serves as the subject matter expert in key areas with a broader background in technical solutionsSelect 1-2 areas a major and then others a minor:5x4 (Collab, Customer Experience, Security, Data Center, Enterprise Networking), (Cloud, Managed Services, Professional Services, Maintenance)CiscoGenesysAvayaMicrosoft
  • Analyzes customer needs, issues and interests to formulate a strategy that will achieve business objectives
  • Provides solution consulting, technical design and sales support for account opportunities
  • Provides live demonstrations for customers and sales teams
  • Develops and maintains technical competency and related certifications for all core products and solutions areas
  • Provides Customer facing presentations to customers, users groups, and conferences as required
  • Keeps current on industry changes, participates when possible in organizations directly involved with SME products and services, and continually works to improve techniques and sales knowledge
  • Provides timely and accurate deliverables to customers including statements of work and product designs
  • Provides ownership of Technical Solution Deliverables. These could include:Participating in Discovery and Documentation of Business RequirementsCoordinating with other technical resources for Bill of Materials, 3rd Party Quotes and SOW, Services, Infrastructure RequirementsOwning Statement of Work Language Gathering from other resources and Assembly of SOWParticipating in Solution/Delivery Assurance and Services Handoff Meetings
  • Prepares technical designs using manufacturer design tools for product area of focus
  • Ensures productive relationships with manufacturer technical peers
  • Qualifications

    Required Qualifications (Specific to domain expertise)

  • 5-8 years in Collaboration and Customer Experience
  • Broad and general knowledge of Collaboration, Customer Experience and Infrastructure
  • Strong expertise in Cisco Collab, Avaya Collab, Microsoft and other Collaboration/Customer Experience solutions
  • Subject matter expertise related to SIP and Cloud based Services and architectures
  • Must have a good working knowledge of the collaboration industry and related protocols, including SIP, H.323, WebRTC, firewall traversals and VoIP
  • Knowledge of ancillary technologies that help govern IP-based collaboration: firewalls, routers, MPLS networks, media relays, reverse proxies, etc.
  • Required Qualifications

  • Proficient at all Microsoft Office products; Outlook, Word, Excel, PowerPoint, Visio and SharePoint
  • Excellent presentation skills
  • Exceptional customer facing skills
  • Excellent verbal and written communication skills
  • Excellent relationship and collaboration skills
  • Certifications or equivalent experience in area of focus
  • Ability to work independently with minimal direction resulting in an accurate solution architecture for the client
  • Able to manage multiple simultaneous work assignments
  • Ability to communicate with all levels, including executive levels, in customers and partners, and bridge the gap between business users and information technology
  • Accustomed to working in virtual office environment
  • Additional Information

    C1 BENEFITS

    * 401(k) Plan (35% employer match per dollar up to 10% employee contribution)
    * Medical Coverage (3 platforms: UnitedHealthcare, Reference Based Pricing includes comprehensive member advocacy; and Kaiser)
    * HSA with + Employer Contribution
    * In-vitro Fertility (treatment coverage)
    * Dental
    * Vision (2 plans: 12-month and 24-month frames allowance)
    * FSA Plans (Healthcare, Dependent care and Limited Purpose)
    * Pre-tax Commuter Plans
    * Employer-paid Life Insurance
    * Employer-paid Short + Term Disability
    * Long Term Disability (2 plans: Employer-paid and Self-paid with non-taxable claim payments)

    * Paid Parental Leave (4 weeks at 100%)
    * Employee Assistance Plan
    * Voluntary Life Insurance
    * Legal/ID Theft Plans
    * TeleHealth

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    14. science Chemical Engineering
    15. child_friendly Childcare
    16. foundation Civil Engineering
    17. clean_hands Cleaning & Sanitation
    18. diversity_3 Community & Social Care
    19. construction Construction
    20. brush Creative & Digital
    21. currency_bitcoin Crypto & Blockchain
    22. support_agent Customer Service & Helpdesk
    23. medical_services Dental
    24. medical_services Driving & Transport
    25. medical_services E Commerce & Social Media
    26. school Education & Teaching
    27. electrical_services Electrical Engineering
    28. bolt Energy
    29. local_mall Fmcg
    30. gavel Government & Non Profit
    31. emoji_events Graduate
    32. health_and_safety Healthcare
    33. beach_access Hospitality & Tourism
    34. groups Human Resources
    35. precision_manufacturing Industrial Engineering
    36. security Information Security
    37. handyman Installation & Maintenance
    38. policy Insurance
    39. code IT & Software
    40. gavel Legal
    41. sports_soccer Leisure & Sports
    42. inventory_2 Logistics & Warehousing
    43. supervisor_account Management
    44. supervisor_account Management Consultancy
    45. supervisor_account Manufacturing & Production
    46. campaign Marketing
    47. build Mechanical Engineering
    48. perm_media Media & PR
    49. local_hospital Medical
    50. local_hospital Military & Public Safety
    51. local_hospital Mining
    52. medical_services Nursing
    53. local_gas_station Oil & Gas
    54. biotech Pharmaceutical
    55. checklist_rtl Project Management
    56. shopping_bag Purchasing
    57. home_work Real Estate
    58. person_search Recruitment Consultancy
    59. store Retail
    60. point_of_sale Sales
    61. science Scientific Research & Development
    62. wifi Telecoms
    63. psychology Therapy
    64. pets Veterinary
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