2 Executive Assistant jobs in Aizawl
Hotel Executive Assistant Manager (EAM)
Posted 4 days ago
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Job Description
Job Title: Executive Assistant Manager
Location: Remote
Job Type: Full-Time
Working Hours: 7:00 PM – 4:00 AM IST
Working Days: Monday to Saturday
Experience Required: Minimum 5 Years (with prior experience in Hilton Hotels mandatory)
Salary: ₹5.0 Lakhs(CTC)
Job Summary:
We are seeking an experienced and dynamic Executive Assistant Manager to support the General Manager in overseeing all aspects of hotel operations. The ideal candidate will ensure smooth daily operations, uphold service excellence, and foster strong internal and external relationships.
This leadership role is pivotal in maintaining high service standards, enhancing guest satisfaction, and driving operational success while aligning with organizational goals.
Key Responsibilities:
- Oversee day-to-day hotel operations and support the General Manager in all operational matters.
- Assign duties to Heads of Departments (HODs) and monitor performance to ensure compliance with hotel policies and standard operating procedures.
- Act as the hotel’s Public Relations representative to promote the property within the hospitality industry, local community, and trade associations.
- Monitor guest feedback across platforms such as Guest Assistance, Expedia, and Engine, and drive the service recovery process.
- Ensure full compliance with all operational controls, SOPs, policies, and service standards.
- Resolve guest complaints promptly and implement effective service recovery strategies.
- Maintain accurate records including cash flow sheets, guest floor limits, AR aging reports, direct billing, etc.
- Foster owner loyalty through proactive communication and by delivering consistent business results.
- Assist the General Manager in addressing key property issues, including capital projects, guest services, and refurbishments.
- Build strong relationships with hotel staff, department heads, and other departments to enhance overall efficiency and execution of special events.
- Conduct regular audits on par stock to ensure all necessary hotel supplies are adequately stocked.
- Ensure effective and timely communication regarding hotel policies and procedures.
- Be available 24/7 to respond to any guest or staff emergencies.
- Collaborate with the sales team for corporate client handling and new client acquisition as needed.
- Perform any other duties as assigned by the General Manager or senior management.
Who Can Apply:
Only candidates who meet the following criteria will be considered:
- Minimum of 5 years of experience in a managerial role within hotel operations.
- Proven leadership, organizational, and communication skills.
- Ability to work night shifts (7 PM to 4 AM IST), Monday through Saturday.
- Strong problem-solving skills and a guest-first mindset.
What We Offer:
- Competitive salary package
- A collaborative and supportive remote work environment
- Opportunity to work with a dedicated and professional team
Executive Personal Assistant (AI Assistant)
Posted 4 days ago
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Job Description
(Right Hand to Directors – Long-Term Growth Role)
We are seeking a proactive, tech-enabled, and growth-oriented Executive Operations & AI Assistant to support three directors managing international projects in luxury design, construction, and wellness.
This is not a traditional EA role — we’re looking for a right hand who thrives on using AI, automation, and smart systems to anticipate needs, streamline workflows, and go beyond administration.
- Act as a strategic partner to directors: anticipate needs, structure priorities, and translate loose requests into clear actions.
- Manage diaries, schedules, inboxes, and travel logistics across multiple time zones, using automation and rules where possible.
- Handle correspondence, meeting prep, follow-ups, and stakeholder coordination with professionalism and discretion.
- Use AI tools (e.g. Microsoft Copilot, ChatGPT, automation platforms etc ) to:
- Conduct research and distil insights into clear briefing notes.
- Draft communications, presentations, and reports.
- Build and maintain streamlined workflows and digital filing systems (SharePoint/OneDrive with metadata tagging)
- Support social media research and execution (LinkedIn, Instagram, etc.).
- Track delegated actions across teams, chase progress, and provide status updates and create and maintain dashboards.
- Create and manage templates
- Lead small projects end-to-end with minimal handholding (timelines, stakeholders, deliverables).
- Continuously identify opportunities to improve efficiency, automate tasks, and bring forward-thinking solutions.
- 3+ years’ PA/EA experience at senior or executive level.
- Excellent written and verbal English; confident drafting polished documents, decks, and emails as well communicating in English with inviduals and clients from all over the world
- Tech-forward mindset: proficient in Microsoft 365, Microsoft Copilot, SharePoint/OneDrive (with metadata structuring), inbox/calendar automation , and digital productivity tools.
- Demonstrated use of AI tools to enhance research, workflow, or communication.
- Strong organisational ability, multitasking, and rigorous follow-through.
- Experience in research and execution.
- Discreet, trustworthy, and comfortable working independently while keeping directors fully informed.
- Hungry to learn, grow, and go beyond traditional EA responsibilities.
- Directly support senior directors shaping international ventures.
- Long-term role with the chance to grow beyond administration into operations, systems, and innovation .
- Be part of a respected company with over two decades of global success in luxury design and construction.
- A rare opportunity to bring AI, automation, and innovation into the heart of leadership.
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