80 Hospitality jobs in Lucknow
Hospitality Operations Manager
226001 Lucknow, Uttar Pradesh
₹720000 Annually
WhatJobs
Posted 3 days ago
Job Viewed
Job Description
Our client is seeking a dynamic and experienced Hospitality Operations Manager to oversee the smooth and efficient functioning of their esteemed establishment in Lucknow, Uttar Pradesh . This role is pivotal in ensuring exceptional guest experiences across all departments, including front desk, food and beverage, housekeeping, and events. You will be responsible for managing daily operations, supervising staff, and implementing operational strategies to enhance service quality and profitability. Key responsibilities include developing and enforcing operational policies and procedures, managing departmental budgets, and controlling costs without compromising on service standards. You will play a crucial role in staff training and development, motivating the team to achieve high performance and maintain a positive work environment. The ideal candidate will have a strong understanding of the hospitality industry, excellent leadership and management skills, and a proven track record in operational excellence. You should possess exceptional customer service skills, a keen eye for detail, and the ability to handle multiple tasks in a fast-paced environment. Experience with property management systems (PMS) and point-of-sale (POS) systems is essential. You will also be involved in guest relations, handling feedback, and resolving complaints promptly and professionally. This position offers a challenging and rewarding opportunity to contribute to a renowned hospitality brand and drive success through efficient operations and outstanding service. Your commitment to guest satisfaction and operational efficiency will be key to the establishment's reputation and success.
Key Responsibilities:
Key Responsibilities:
- Manage and coordinate daily operations across all hospitality departments.
- Ensure high standards of guest service and satisfaction.
- Supervise, train, and motivate departmental staff.
- Develop and implement operational policies and procedures.
- Manage departmental budgets and control operational costs.
- Oversee inventory management and procurement of supplies.
- Ensure compliance with health, safety, and hygiene standards.
- Handle guest inquiries, feedback, and resolve complaints efficiently.
- Bachelor's degree in Hospitality Management, Business Administration, or a related field.
- Minimum of 5 years of experience in hospitality operations management.
- Proven track record in managing hotel or restaurant operations.
- Excellent leadership, communication, and interpersonal skills.
- Strong understanding of hospitality industry best practices.
- Experience with Property Management Systems (PMS) and POS systems.
- Proficiency in budget management and cost control.
- Customer-centric approach with a passion for service excellence.
This advertiser has chosen not to accept applicants from your region.
0
Hospitality Operations Manager
226001 Lucknow, Uttar Pradesh
₹600000 Annually
WhatJobs
Posted 5 days ago
Job Viewed
Job Description
Our client is seeking an experienced and dynamic Hospitality Operations Manager to oversee their operations. This role is based in Lucknow, Uttar Pradesh, IN , and operates on a hybrid model, blending remote oversight with on-site management. You will be responsible for ensuring the smooth and efficient day-to-day operations of the hospitality establishment, focusing on guest satisfaction, service quality, and operational profitability. Your duties will encompass managing front-of-house and back-of-house departments, supervising staff, controlling inventory, and maintaining high standards of hygiene and safety. You will play a crucial role in developing and implementing operational strategies, managing budgets, and improving service delivery. Strong leadership, communication, and problem-solving skills are essential for this role. You will also be involved in staff training and development, ensuring a motivated and skilled team. Guest feedback analysis and implementation of service enhancements will be a key part of your responsibilities. The goal is to create an exceptional guest experience that encourages repeat business and positive reviews. You will also work on cost control measures and revenue enhancement strategies to maximize the establishment's financial performance.
Key responsibilities include:
The ideal candidate will possess a Bachelor's degree in Hospitality Management, Business Administration, or a related field. A minimum of 5 years of progressive experience in hospitality management, with a proven track record of success in operations is required. Experience with property management systems (PMS) and a strong understanding of P&L statements are essential. Excellent leadership, communication, problem-solving, and customer service skills are paramount. You should be adaptable, efficient, and possess the ability to manage multiple priorities effectively in a fast-paced environment. This role is key to maintaining our client's reputation for excellence in Lucknow, Uttar Pradesh, IN .
Key responsibilities include:
- Overseeing daily operations of all hospitality departments.
- Managing and motivating front-line staff, including training and performance evaluation.
- Ensuring exceptional guest service and resolving guest complaints effectively.
- Implementing and maintaining operational policies and procedures.
- Controlling inventory, supplies, and managing vendor relationships.
- Monitoring financial performance, managing budgets, and implementing cost-saving measures.
- Ensuring compliance with health, safety, and hygiene regulations.
- Developing and executing marketing and promotional strategies.
- Collaborating with other departments to ensure seamless guest experiences.
- Analyzing customer feedback and implementing service improvements.
- Managing staff scheduling and workforce planning.
- Representing the establishment in the local community and industry events.
The ideal candidate will possess a Bachelor's degree in Hospitality Management, Business Administration, or a related field. A minimum of 5 years of progressive experience in hospitality management, with a proven track record of success in operations is required. Experience with property management systems (PMS) and a strong understanding of P&L statements are essential. Excellent leadership, communication, problem-solving, and customer service skills are paramount. You should be adaptable, efficient, and possess the ability to manage multiple priorities effectively in a fast-paced environment. This role is key to maintaining our client's reputation for excellence in Lucknow, Uttar Pradesh, IN .
This advertiser has chosen not to accept applicants from your region.
1
Senior Hospitality Supervisor
226001 Lucknow, Uttar Pradesh
₹55000 Annually
WhatJobs
Posted 5 days ago
Job Viewed
Job Description
Our client is looking for a dedicated and experienced Senior Hospitality Supervisor to join their fully remote team, contributing to the operational excellence of their hospitality services. In this role, you will be instrumental in ensuring high standards of guest service, managing day-to-day operations across various departments remotely, and providing leadership and support to on-site teams through effective communication and planning. This position requires a proactive individual with a comprehensive understanding of hospitality best practices and a strong ability to coordinate diverse functions from a distance. You will play a key part in maintaining guest satisfaction and operational efficiency.
Key Responsibilities:
Qualifications:
Key Responsibilities:
- Oversee remote coordination of daily hotel operations, including guest services, front desk, and housekeeping coordination.
- Ensure adherence to quality standards and service protocols across all guest touchpoints.
- Provide guidance and support to on-site staff through clear communication channels.
- Monitor guest feedback and implement strategies to enhance the guest experience.
- Assist in managing departmental budgets and controlling operational costs.
- Ensure compliance with health, safety, and sanitation regulations remotely.
- Coordinate with various departments to ensure smooth operations and efficient resource allocation.
- Troubleshoot operational challenges and develop effective solutions.
- Maintain professional relationships with guests and assist in resolving escalated issues.
- Contribute to the development and implementation of operational improvements.
Qualifications:
- Bachelor's degree in Hospitality Management or a related field.
- Minimum of 4 years of experience in a supervisory or management role within the hospitality industry.
- Proven experience in coordinating hotel operations and managing guest services.
- Strong understanding of front office, housekeeping, and guest relations management.
- Excellent remote communication, leadership, and problem-solving skills.
- Proficiency in hospitality management software and online communication tools.
- Ability to manage multiple tasks and priorities effectively in a remote setting.
- A commitment to delivering exceptional guest service.
- Adaptability and a proactive approach to operational challenges.
- Customer-focused mindset with a dedication to exceeding expectations.
This advertiser has chosen not to accept applicants from your region.
2
Hospitality Operations Manager
226001 Lucknow, Uttar Pradesh
₹55000 Annually
WhatJobs
Posted 5 days ago
Job Viewed
Job Description
WhatJobs is seeking a motivated and experienced Hospitality Operations Manager to oversee operations in **Lucknow, Uttar Pradesh**. This role is instrumental in ensuring exceptional guest experiences and maintaining the highest standards of service excellence across all departments. You will be responsible for managing the daily operations of the establishment, including front desk, food and beverage, housekeeping, and event services. Key duties involve staff supervision and training, inventory management, budget control, and implementing operational procedures to enhance efficiency and guest satisfaction. The ideal candidate will possess strong leadership abilities, excellent customer service skills, and a comprehensive understanding of the hospitality industry. Experience in managing budgets, optimizing resource allocation, and implementing quality control measures is essential. You will be responsible for resolving guest complaints, developing service standards, and ensuring compliance with health and safety regulations. This position requires a proactive approach to identifying operational challenges and implementing effective solutions. A proven ability to motivate and lead a team, foster a positive work environment, and drive business growth is crucial. A Bachelor's degree in Hospitality Management, Business Administration, or a related field, coupled with significant experience in hospitality operations management, is required. You will collaborate with various departments to ensure seamless service delivery and to achieve business objectives. This is an exciting opportunity to contribute to the success of a renowned hospitality establishment.
This advertiser has chosen not to accept applicants from your region.
3
Operations Manager - Hospitality
226001 Lucknow, Uttar Pradesh
₹65000 Annually
WhatJobs
Posted 5 days ago
Job Viewed
Job Description
Our client, a renowned hospitality group, is looking for a seasoned and customer-focused Operations Manager to oversee the daily operations of their premier establishment in Lucknow, Uttar Pradesh, IN . This role is vital in ensuring the delivery of exceptional guest experiences while maintaining operational efficiency and profitability. You will be responsible for managing various departments, including front office, housekeeping, food and beverage, and facilities, ensuring seamless coordination and high service standards. The ideal candidate will have a strong background in hospitality management, with proven leadership abilities and a passion for service excellence. Key responsibilities include recruiting, training, and managing staff, developing and implementing operational policies and procedures, managing budgets and inventory, and ensuring compliance with health, safety, and hygiene regulations. You will also be tasked with monitoring guest feedback, resolving complaints promptly, and implementing strategies to enhance guest satisfaction. Experience with property management systems (PMS) and point-of-sale (POS) systems is essential. A Bachelor's degree in Hospitality Management, Business Administration, or a related field is required. A diploma from a recognized hotel management institute is also acceptable. A minimum of 5-7 years of progressive experience in hotel operations, with at least 2-3 years in a management or supervisory role, is mandatory. Excellent communication, interpersonal, and problem-solving skills are crucial for interacting with guests and staff. This is a fantastic opportunity to lead a dedicated team, contribute to the success of a prestigious venue, and grow your career in the vibrant hospitality industry, ensuring every guest has a memorable and positive experience.
Responsibilities:
Responsibilities:
- Oversee daily operations of the hospitality establishment.
- Manage and supervise staff across various departments.
- Ensure high standards of guest service and satisfaction.
- Develop and implement operational policies and procedures.
- Manage departmental budgets, inventory, and resource allocation.
- Ensure compliance with health, safety, and hygiene standards.
- Handle guest inquiries, feedback, and complaints effectively.
- Coordinate with different departments for smooth service delivery.
- Conduct staff training and performance evaluations.
- Identify opportunities for service improvement and cost reduction.
- Bachelor's degree in Hospitality Management or related field.
- 5-7 years of experience in hospitality operations, with 2-3 years in management.
- Proven leadership and team management skills.
- Strong understanding of hotel operations and customer service principles.
- Experience with PMS and POS systems.
- Excellent problem-solving and decision-making abilities.
- Proficiency in financial management and budgeting.
- Strong communication and interpersonal skills.
- Ability to work under pressure and manage multiple tasks.
This advertiser has chosen not to accept applicants from your region.
4
Senior Hospitality Operations Manager
226001 Lucknow, Uttar Pradesh
₹800000 Annually
WhatJobs
Posted 3 days ago
Job Viewed
Job Description
We are seeking a highly experienced and motivated Senior Hospitality Operations Manager to join our dynamic team. In this fully remote role, you will be instrumental in overseeing and optimizing the operational efficiency of our client's diverse hospitality ventures. Your responsibilities will span across strategic planning, budget management, staff training and development, and ensuring exceptional guest experiences. You will lead the implementation of best practices in service delivery, food and beverage management, and accommodation services. The ideal candidate will possess a deep understanding of the hospitality industry, coupled with strong leadership and problem-solving skills. You will collaborate with cross-functional teams to drive innovation and maintain high standards of quality and guest satisfaction. This position requires a proactive approach to identifying operational challenges and developing creative solutions. You will also be responsible for analyzing performance data, generating reports, and presenting findings to senior management. The ability to effectively manage multiple projects simultaneously and adapt to evolving market demands is crucial.
Key Responsibilities:
Key Responsibilities:
- Develop and implement strategic operational plans to enhance service quality and profitability.
- Manage day-to-day operations across various hospitality departments.
- Oversee budgeting, forecasting, and financial performance monitoring.
- Lead, train, and mentor a remote team of hospitality professionals.
- Ensure compliance with all health, safety, and regulatory standards.
- Implement customer service initiatives to improve guest satisfaction.
- Analyze operational data to identify areas for improvement and cost reduction.
- Collaborate with marketing and sales teams to drive business growth.
- Bachelor's degree in Hospitality Management, Business Administration, or a related field.
- Minimum of 7 years of progressive experience in hospitality operations management.
- Proven track record of successfully managing remote teams.
- Excellent leadership, communication, and interpersonal skills.
- Strong analytical and problem-solving abilities.
- Proficiency in hospitality management software and MS Office Suite.
- Demonstrated ability to drive operational excellence and guest satisfaction.
This advertiser has chosen not to accept applicants from your region.
5
Senior Hospitality Operations Manager
226001 Lucknow, Uttar Pradesh
₹60000 Annually
WhatJobs
Posted 3 days ago
Job Viewed
Job Description
Our client is seeking a highly experienced and dynamic Senior Hospitality Operations Manager to oversee the seamless execution of all hotel services. This role is critical in ensuring exceptional guest experiences and maintaining high operational standards. You will be responsible for managing various departments including front desk, housekeeping, food and beverage, and guest services. The ideal candidate possesses a proven track record in hospitality management, a deep understanding of hotel operations, excellent leadership skills, and a passion for guest satisfaction. You will also be involved in staff training and development, budget management, and implementing cost-control measures. Your ability to troubleshoot challenges, maintain a positive work environment, and drive revenue growth will be essential for success in this role.
Key Responsibilities:
Key Responsibilities:
- Oversee daily operations of the hotel, ensuring adherence to quality standards and guest satisfaction.
- Manage and lead departmental teams, including recruitment, training, and performance evaluation.
- Develop and implement operational strategies to enhance guest experience and service delivery.
- Monitor and manage departmental budgets, controlling costs and optimizing profitability.
- Ensure compliance with all health, safety, and hygiene regulations.
- Coordinate with sales and marketing teams to support revenue generation initiatives.
- Address guest feedback and resolve any complaints or issues promptly and professionally.
- Maintain effective communication channels across all hotel departments.
- Implement and oversee preventive maintenance programs for hotel facilities.
- Stay updated on industry trends and best practices in hospitality management.
- Conduct regular audits to ensure operational efficiency and quality.
- Bachelor’s degree in Hotel Management, Hospitality Administration, or a related field.
- Minimum of 5-7 years of progressive experience in hotel operations management.
- Proven experience in managing multiple hotel departments.
- Strong understanding of F&B operations, front desk management, and housekeeping standards.
- Excellent leadership, communication, and interpersonal skills.
- Proficiency in hotel management software (PMS) and MS Office Suite.
- Strong financial acumen and budgeting skills.
- Problem-solving and decision-making abilities.
- Ability to work under pressure and manage multiple priorities.
- Passion for providing exceptional customer service.
This advertiser has chosen not to accept applicants from your region.
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6
Senior Hospitality Operations Manager
226001 Lucknow, Uttar Pradesh
₹78000 month
WhatJobs
Posted 5 days ago
Job Viewed
Job Description
Our client, a renowned hospitality group, is seeking an experienced Senior Hospitality Operations Manager to oversee their operations in **Lucknow, Uttar Pradesh, IN**. This critical role involves managing day-to-day operations across various departments to ensure exceptional guest experiences and operational efficiency. You will be responsible for leading a team, maintaining high standards of service, and driving profitability. Key Responsibilities:
- Overseeing the operational functions of the hotel, including Front Office, Housekeeping, Food & Beverage, and Banquets.
- Developing and implementing strategies to enhance guest satisfaction and loyalty.
- Managing departmental budgets, controlling expenses, and maximizing revenue.
- Recruiting, training, and motivating a high-performing team of hospitality professionals.
- Ensuring compliance with all health, safety, and hygiene standards.
- Maintaining strong relationships with guests, vendors, and local authorities.
- Implementing operational improvements to enhance efficiency and service quality.
- Conducting regular performance reviews and providing feedback to staff.
- Managing inventory and ensuring optimal utilization of resources.
- Responding effectively to guest complaints and resolving issues promptly.
- Developing and executing marketing and sales initiatives to drive business.
This advertiser has chosen not to accept applicants from your region.
7
Remote Hospitality Operations Director
226002 Lucknow, Uttar Pradesh
₹130000 Annually
WhatJobs
Posted 5 days ago
Job Viewed
Job Description
Our client is seeking a highly experienced and strategic Remote Hospitality Operations Director to oversee and elevate the operational standards of their diverse hospitality ventures. This fully remote role is perfect for a seasoned professional who can drive efficiency, enhance guest experiences, and manage teams effectively from a distance. You will be responsible for developing and implementing operational strategies, setting service standards, and ensuring seamless execution across all hospitality departments, including F&B, front office, housekeeping, and events. Key responsibilities include optimizing operational workflows, managing budgets, controlling costs, and maximizing revenue generation. The ideal candidate possesses a deep understanding of the hospitality industry, including current trends, best practices, and emerging technologies. You will lead and mentor remote operational managers and teams, fostering a culture of excellence, innovation, and continuous improvement. Exceptional communication, leadership, and problem-solving skills are paramount, as you will be the primary driver of operational success and guest satisfaction. This role demands strong analytical capabilities to interpret performance data and make informed strategic decisions. You will collaborate closely with marketing, sales, and finance departments to align operations with overall business objectives. The ability to effectively manage and motivate a distributed workforce is critical. This position offers the flexibility to work from anywhere, contributing to the growth and success of our client's hospitality brand by ensuring unparalleled service and operational brilliance across all properties and locations.
Key Responsibilities:
Key Responsibilities:
- Develop and implement strategic operational plans for the hospitality sector.
- Oversee daily operations across departments like F&B, Front Office, and Housekeeping.
- Set and maintain high standards for guest service and satisfaction.
- Manage operational budgets, control expenses, and optimize profitability.
- Lead, train, and mentor remote operational managers and teams.
- Ensure compliance with all health, safety, and licensing regulations.
- Drive initiatives for operational efficiency and service enhancement.
- Collaborate with marketing, sales, and finance for integrated business strategies.
- Analyze performance metrics and implement corrective actions as needed.
- Foster a culture of service excellence and continuous improvement within the remote team.
- Bachelor's degree in Hospitality Management, Business Administration, or a related field. MBA or relevant professional certifications are a plus.
- Minimum of 8 years of progressive experience in hospitality operations management, with significant experience in a remote leadership role.
- Proven track record of successfully managing operations for multiple hospitality properties or brands.
- In-depth knowledge of hotel operations, F&B management, and customer service principles.
- Exceptional leadership, communication, and interpersonal skills.
- Strong financial acumen and experience with budgeting and P&L management.
- Proficiency in property management systems (PMS) and operational software.
- Excellent problem-solving, decision-making, and organizational abilities.
- Ability to motivate and manage remote teams effectively.
This advertiser has chosen not to accept applicants from your region.
8
Remote Hospitality Operations Manager
226001 Lucknow, Uttar Pradesh
₹60000 Annually
WhatJobs
Posted 5 days ago
Job Viewed
Job Description
Our client, a rapidly growing hospitality platform, is looking for a proactive and organized Remote Hospitality Operations Manager to oversee and optimize operations from the comfort of their home office. This is a fully remote position, allowing you to contribute to our client's success irrespective of your physical location. You will be responsible for managing day-to-day operations, ensuring seamless service delivery, and implementing strategies to enhance guest satisfaction and operational efficiency across their various properties. Your role will involve coordinating with on-site teams, managing vendor relationships, overseeing quality control, and analyzing operational data to identify areas for improvement. The ideal candidate will possess strong leadership skills, a keen eye for detail, and extensive experience in the hospitality industry. Excellent communication and problem-solving abilities are crucial for this role, as you will be the central point of contact for multiple stakeholders. Key responsibilities include:
- Supervising and coordinating daily operations across multiple hospitality locations.
- Developing and implementing operational policies and procedures to ensure consistency and quality.
- Managing budgets, controlling costs, and optimizing resource allocation.
- Ensuring compliance with health, safety, and regulatory standards.
- Analyzing operational performance metrics and implementing improvement initiatives.
- Building and maintaining strong relationships with property managers, staff, and vendors.
- Handling guest feedback and resolving operational issues promptly.
- Leading and motivating remote and on-site teams to achieve high performance.
- Developing and implementing training programs for staff.
- Bachelor's degree in Hospitality Management, Business Administration, or a related field.
- Minimum of 5 years of progressive experience in hospitality management, with a strong understanding of operations.
- Proven ability to manage multiple properties or locations remotely.
- Exceptional organizational and time management skills.
- Strong analytical and problem-solving capabilities.
- Excellent communication, interpersonal, and leadership skills.
- Proficiency in hospitality management software and standard office productivity suites.
- Demonstrated ability to work independently and manage a remote team effectively.
This advertiser has chosen not to accept applicants from your region.
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