49 Hospitality jobs in Madurai
Customer Service
Posted today
Job Viewed
Job Description
Graduate in any discipline
- Identify target areas for prospective business
- Pre-screen customer segments as per the organization norms
- Ensure the number of log in along with disbursement
- Ensure high customer satisfaction level by proactively understanding customer needs and cross
- sell multiple products as per the requirements
- Execute sales promotion activities to build customer interest in the TCFSL brand
- Build strong client relationships both internally and externally and build a strong brand identification with potential customers.
- Ensure vendor empanelment and develop relationships with new vendors.
- Develop strong distribution channels
- Ensure compliance to all Audit / RBI regulations.
Customer Service Representative
Posted 1 day ago
Job Viewed
Job Description
Job Title: International Customer Support Executive
Location: Gurgaon (Remote – Work From Home)
Shift: Rotational, including night shifts
Experience: 0–2 years | Freshers Welcome
Joining: Immediate
Role Overview: We’re looking for enthusiastic and customer-focused individuals to join our international support team. As a Customer Support Executive, you’ll handle voice/email/chat interactions with global customers, ensuring prompt resolution and a seamless experience.
Key Responsibilities:
- Manage inbound and outbound customer queries via voice/email/chat
- Provide accurate information and resolve issues with empathy and professionalism
- Maintain service quality and adhere to process guidelines
- Document interactions and escalate unresolved concerns when necessary
Requirements:
- Excellent verbal and written communication skills in English
- Ability to work in rotational shifts (including night shifts)
- Basic computer proficiency and typing skills
- Freshers with strong communication are encouraged to apply
- Must have a stable internet connection and quiet workspace
Customer Service Representative
Posted 1 day ago
Job Viewed
Job Description
Bachelor’s degree or equivalent qualification.
1–3 years of experience in international customer support or BPO environment.
Excellent communication skills in English (additional languages are a plus).
Strong problem-solving ability and customer empathy.
Proficiency in using CRM systems and support tools.
Willingness to work in rotational shifts, including nights and weekends.
Responsibilities
- Provide deep knowledge and expertise in the designated subject area.
- Guide and inform project planning, ensuring alignment with best practices.
- Ensure high-quality outcomes by reviewing and validating project deliverables.
- Act as a mentor and resource for team members, sharing knowledge and fostering development.
- Collaborate with cross-functional teams to achieve project goals.
Qualifications
- Bachelor’s degree or higher in a relevant field.
- Extensive experience and expertise in the specific subject area.
- Strong analytical and problem-solving skills.
- Excellent communication and interpersonal skills.
- Proven ability to guide and mentor team members.
- Experience in project planning and execution.
- Strong attention to detail and commitment to high-quality outcomes.
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