883 Hospitality jobs in Mumbai
Hospitality Trainer
Posted today
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Job Description
**Qualifications**:
A Graduate with Minimum 05-07 years of experience in Hospitality and Tourism Industry
Diploma in IIHMCT & AN (Indian Institute of Hotel Management, Catering Technology and Advanced Nutrition) also preferred
Minimum 2 years of proven experience in academic training with extensive hospitality experience, strong customer service background, and knowledgeable in all areas of operations
Front office operations, Different types of Hotels, Reservation Procedures
Hospitality Software such as Fidelio
F&B service, Banquets, Dining Etiquettes and Table Manners and Table layout
Different types of Menu
Menu planning, Alcoholic and Non Alcoholic Beverages
Room servicing and different types of Rooms
Proficient in MS Office ( Word, Excel, Outlook, PowerPoint)
**Critical Competencies**:
Impressive communication, presentation and interpersonal skills
Excellent written and verbal communication skills
High soft skills in listening and communication
Proficient in time management and creative and strategic thinker
Ability to work and thrive in a multi tasked, fast-paced and fluid work environment
Creates and maintains a positive team environment that displays high levels of team spirit, motivation and strong work ethics
**Key Areas of Responsibility**:
Create training strategies, initiatives and materials.
Responsible for designing, creating, delivering, managing and monitoring an effective training curriculum
Be able to conduct assessment, execute training, develop content and evaluate the students
Prepare training materials such as manuals, videos and presentations.
Effective delivery of Training both theoretical and Practical
Schedule training sessions. Ensuring 100% attendance of the batch
Ability to motivate and mentor
Proactive and Positive Approach
Take effective participation in Placements. Take steps to ensure that trainees that demonstrate the requires competencies/Knowledge
Creates and maintains a positive team environment that displays high levels of team spirit, motivation and strong work ethics
HR- Aditi )
**Job Types**: Full-time, Permanent
Pay: ₹25,000.00 - ₹35,000.00 per month
Schedule:
- Day shift
Ability to commute/relocate:
- Andheri West, Mumbai, Maharashtra: Reliably commute or planning to relocate before starting work (required)
**Education**:
- Higher Secondary(12th Pass) (preferred)
**Experience**:
- Hospitality Industry: 3 years (required)
**Language**:
- English (required)
Work Location: In person
Hospitality Executive
Posted today
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Job Description
**Responsibilities**:
- **Operations Management**: Oversee all aspects of cafeteria operations, including vendor management - food preparation, service, sanitation, and maintenance.
- **Staff Management**: Supervise, train, and schedule cafeteria staff, ensuring adequate coverage and efficient workflow. Conduct performance reviews and address any staff issues.
- **Food Quality & Safety**: Maintain high standards of food quality, freshness, and presentation. Implement and enforce food safety and hygiene protocols to ensure compliance with all regulations.
- **Menu Planning**: Collaborate with the culinary team (if applicable) or develop menus that are appealing, nutritious, and cost-effective. Consider dietary restrictions and preferences of employees.
- **Customer Service**: Provide excellent customer service to employees, addressing their concerns and feedback promptly and professionally.
- **Equipment Maintenance**: Ensure that all kitchen equipment is in good working order and schedule regular maintenance. Report any equipment malfunctions promptly.
- **Compliance & Reporting**: Maintain accurate records of inventory, sales, and expenses. Prepare reports as required by management. Ensure compliance with all relevant health and safety regulations.
- **Continuous Improvement**: Identify opportunities to improve cafeteria operations, enhance the employee experience, and reduce costs.
**Qualifications**:
- Proven experience as a Cafeteria Manager or similar role, preferably in a corporate or institutional setting.
- Strong knowledge of food service operations, including food preparation, sanitation, and safety.
- Excellent leadership and staff management skills.
- Ability to work effectively in a fast-paced environment.
- Strong communication, interpersonal, and customer service skills.
- Proficient in inventory management and budget control.
- Knowledge of food safety regulations and best practices (e.g., HACCP).
- Ability to use POS systems and other relevant software.
- Culinary training or certification is a plus.
Pay: ₹18,000.00 - ₹25,000.00 per month
Schedule:
- Monday to Friday
Ability to commute/relocate:
- Mumbai, Maharashtra: Reliably commute or planning to relocate before starting work (preferred)
**Education**:
- Bachelor's (preferred)
Work Location: In person
Application Deadline: 21/02/2025
Expected Start Date: 01/03/2025
Hospitality Operations Coordinator
Posted 1 day ago
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Job Description
Key responsibilities include assisting with guest services, handling inquiries, and resolving guest issues promptly and professionally. You will help in managing reservations, coordinating with various departments such as housekeeping, F&B, and front desk to ensure seamless guest stays. Inventory management for operational supplies and assisting with procurement processes are also part of the role. You will support the team in event planning and execution, ensuring all logistical aspects are well-managed. Maintaining accurate records and updating relevant databases will be essential. The ideal candidate will have a passion for the hospitality industry, strong organizational skills, and excellent customer service abilities. Prior experience in hospitality, even in an entry-level or intern capacity, is preferred. Proficiency in using reservation systems and basic computer skills (MS Office Suite) is required. Strong communication and interpersonal skills are necessary to effectively interact with guests and team members. This is a hands-on role that requires dedication and a positive attitude towards service excellence. If you are looking to gain valuable experience in hospitality operations and contribute to a vibrant team, we encourage you to apply.
Senior Hospitality Supervisor
Posted 1 day ago
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Job Description
Key Responsibilities:
- Supervise daily operations of assigned departments (e.g., Front Desk, Housekeeping, Food & Beverage).
- Train, mentor, and motivate junior staff to ensure high standards of service delivery.
- Assist in the development and implementation of departmental policies and procedures.
- Ensure compliance with all health, safety, and sanitation regulations.
- Handle guest inquiries, complaints, and feedback promptly and professionally, aiming for first-contact resolution.
- Conduct regular inspections of facilities and services to maintain quality and standards.
- Manage staff schedules, ensuring adequate coverage and efficient resource allocation.
- Collaborate with other departments to ensure seamless guest experiences.
- Monitor inventory levels for supplies and equipment, placing orders as needed.
- Assist in the preparation of departmental budgets and financial reports.
- Identify opportunities for service improvement and implement best practices.
- Maintain a positive and professional work environment for the team.
- Prepare daily operational reports and communicate key information to management.
Qualifications:
- Bachelor's degree in Hospitality Management, Hotel Administration, or a related field, or equivalent experience.
- Minimum of 3 years of progressive experience in the hospitality industry, with at least 1 year in a supervisory role.
- Demonstrated leadership and team management skills.
- Excellent customer service and interpersonal communication abilities.
- Proficiency in hotel management software (PMS) and MS Office Suite.
- Strong problem-solving and decision-making capabilities.
- Ability to work flexible hours, including evenings, weekends, and holidays.
- Knowledge of health and safety regulations within the hospitality sector.
- A passion for service excellence and guest satisfaction.
- Ability to remain calm and effective under pressure.
Join our team and contribute to creating memorable experiences for our guests in one of India's most exciting cities.
Operations Manager - Hospitality
Posted 1 day ago
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Job Description
The ideal candidate will possess a comprehensive understanding of the hospitality industry, including operational procedures, service standards, and marketing strategies. You will have proven leadership skills, with the ability to motivate and develop a diverse team of employees. Excellent communication, problem-solving, and decision-making abilities are essential. You will be responsible for managing budgets, controlling costs, and implementing operational improvements to enhance profitability and guest loyalty. Experience with hotel management systems (PMS) or Point of Sale (POS) systems is highly desirable. Your ability to maintain a high standard of service and operational excellence in a fast-paced environment will be critical to success.
Key Responsibilities:
- Oversee all daily operations of the hospitality establishment.
- Manage and train staff to ensure high standards of service and performance.
- Implement and monitor operational procedures to maximize efficiency and guest satisfaction.
- Control operational costs, manage budgets, and analyze financial reports.
- Ensure adherence to health, safety, and sanitation regulations.
- Handle guest inquiries, complaints, and feedback promptly and professionally.
- Develop and execute strategies to enhance guest experience and build customer loyalty.
- Manage inventory, supplies, and vendor relationships.
- Coordinate with department heads to ensure seamless operations across all areas.
- Maintain the physical condition and appearance of the establishment.
- Bachelor's degree in Hospitality Management, Business Administration, or a related field.
- Minimum of 5 years of experience in hospitality operations management.
- Proven experience in managing F&B, front desk, and housekeeping operations.
- Strong leadership, communication, and interpersonal skills.
- Excellent problem-solving and decision-making abilities.
- Knowledge of hospitality software (PMS, POS) is a plus.
- Ability to work flexible hours, including weekends and holidays.
- Customer-focused with a passion for service excellence.
Operations Executive-hospitality
Posted today
Job Viewed
Job Description
**Prior experience of 4 to 10 years with Hospitality Industry is a must**
**Graduate with Hospitality Management**
Good communication skill (English,Hindi,Marathi)
**Salary**: ₹45,000.00 - ₹50,000.00 per month
**Experience**:
- Hospitality Management: 4 years (preferred)
**Speak with the employer**
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Hospitality Trainer - Thane
Posted today
Job Viewed
Job Description
**Qualifications**:
A Graduate with Minimum 05-07 years of experience in Hospitality and Tourism Industry
Diploma in IIHMCT & AN (Indian Institute of Hotel Management, Catering Technology and Advanced Nutrition) also preferred
Minimum 2 years of proven experience in academic training with extensive hospitality experience, strong customer service background, and knowledgeable in all areas of operations
Front office operations, Different types of Hotels, Reservation Procedures
Hospitality Software such as Fidelio
F&B service, Banquets, Dining Etiquettes and Table Manners and Table layout
Different types of Menu
Menu planning, Alcoholic and Non Alcoholic Beverages
Room servicing and different types of Rooms
Proficient in MS Office ( Word, Excel, Outlook, PowerPoint)
**Critical Competencies**:
Impressive communication, presentation and interpersonal skills
Excellent written and verbal communication skills
High soft skills in listening and communication
Proficient in time management and creative and strategic thinker
Ability to work and thrive in a multi tasked, fast-paced and fluid work environment
Creates and maintains a positive team environment that displays high levels of team spirit, motivation and strong work ethics
**Key Areas of Responsibility**:
Create training strategies, initiatives and materials.
Responsible for designing, creating, delivering, managing and monitoring an effective training curriculum
Be able to conduct assessment, execute training, develop content and evaluate the students
Prepare training materials such as manuals, videos and presentations.
Effective delivery of Training both theoretical and Practical
Schedule training sessions. Ensuring 100% attendance of the batch
Ability to motivate and mentor
Proactive and Positive Approach
Take effective participation in Placements. Take steps to ensure that trainees that demonstrate the requires competencies/Knowledge
Creates and maintains a positive team environment that displays high levels of team spirit, motivation and strong work ethics
**Job Types**: Full-time, Permanent
Pay: ₹25,000.00 - ₹35,000.00 per month
Schedule:
- Day shift
Ability to commute/relocate:
- Thane, Maharashtra: Reliably commute or planning to relocate before starting work (required)
**Experience**:
- Hospitality Industry: 3 years (required)
**Language**:
- English (required)
Work Location: In person
Expected Start Date: 07/10/2024
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Admin Executive - Hospitality
Posted today
Job Viewed
Job Description
**Key Responsibilities**:
- Provide administrative support to the management team and departments as required.
- Coordinate and schedule meetings, appointments, and events, ensuring the necessary arrangements are in place.
- Maintain and organize office records, files, and documentation in a systematized manner.
- Manage office supplies and inventory, ensuring that stock levels are always sufficient.
- Assist in the preparation and coordination of events, conferences, and meetings, with attention to detail.
- Assist in maintaining the company’s/client’s database and manage bookings or reservations when needed.
- Prepare and proofread correspondence, reports, and presentations.
- Serve as the first point of contact for visitors and ensure they receive exceptional service.
- Assist with billing, invoicing, and accounting processes when necessary.
- Provide customer service support to both internal and external clients, responding to queries and resolving issues.
- Ensure compliance with company policies and procedures, as well as industry standards related to hospitality operations.
Pay: ₹55,000.00 - ₹65,000.00 per month
Work Location: In person
Senior Hospitality Operations Manager
Posted 1 day ago
Job Viewed