What Jobs are available for Hospitality in Mumbai?

Company Description

The BNK Group is a luxury architecture and interior design firm based in Mumbai and Dubai, specializing in bespoke residential and hospitality solutions. Our team of experts is dedicated to delivering world-class designs that combine panache, class, and elegance.

Role Description

This is a full-time on-site role for an Senior Interior Designer specializing in Hospitality projects in Mumbai. The Senior Interior Designer will be responsible for managing design projects, creating drawings dcreating designs, and overseeing the team.

Qualifications

Must have overall 8 to 10 years experience and least 6 to 8 years experience in Hospitality.

Experience in creating drawings

Ability to lead and manage design teams

Experience in the luxury hotels & F & B industry

Excellent communication and interpersonal skills

Familiarity with design software and tools

Bachelor's or Master's degree in Architecture, Interior Design, or related field

Experience in project management, knowledge of local building codes and regulations, and fluency in multiple languages are beneficial.

• Develop and implement operational strategies to enhance guest satisfaction and loyalty.
• Oversee the daily operations of various hospitality departments, ensuring seamless service delivery.
• Manage budgets, control costs, and identify opportunities for revenue enhancement.
• Lead, mentor, and develop a high-performing team of hospitality professionals.
• Implement and enforce quality assurance standards and best practices across all operations.
• Collaborate with marketing and sales teams to drive business growth and enhance brand positioning.
• Manage vendor relationships and ensure the efficient procurement of goods and services.
• Analyze operational performance data and implement data-driven improvements.
• Ensure compliance with health, safety, and regulatory standards.
• Develop and execute strategic plans for service innovation and operational efficiency.
• Handle escalated guest concerns and ensure timely and effective resolution.
• Stay abreast of industry trends and competitor activities to maintain a competitive edge.

• Developing and implementing strategic operational plans to enhance guest satisfaction and profitability.
• Overseeing daily operations, including front office, housekeeping, food & beverage, and event management.
• Managing budgets, controlling costs, and ensuring financial targets are met.
• Setting and enforcing high standards for service quality, cleanliness, and safety.
• Conducting regular performance reviews of on-site teams and providing constructive feedback.
• Analyzing operational data, identifying trends, and implementing improvement initiatives.
• Managing vendor relationships and procurement processes.
• Ensuring compliance with all relevant regulations and industry standards.
• Leading and motivating remote and on-site teams to achieve operational excellence.
• Developing and implementing innovative solutions to operational challenges.

• Bachelor's degree in Hospitality Management, Business Administration, or a related field.
• Minimum of 7 years of progressive experience in hospitality management, with demonstrated success in operations.
• Strong understanding of hotel and restaurant operations, financial management, and guest service principles.
• Proven ability to lead and manage teams remotely.
• Excellent analytical, problem-solving, and decision-making skills.
• Exceptional communication, interpersonal, and negotiation skills.
• Proficiency in hospitality management software and MS Office Suite.

• Oversee the operational performance of multiple hospitality properties from a remote location.
• Develop and implement strategic plans to enhance guest satisfaction, operational efficiency, and profitability.
• Set and maintain high standards for service quality, safety, and hygiene across all properties.
• Manage budgets, control costs, and identify opportunities for revenue generation and growth.
• Collaborate with property-level management teams to address operational challenges and implement improvements.
• Analyze operational data and financial reports to inform decision-making and strategic adjustments.
• Ensure compliance with all relevant hospitality regulations and company policies.
• Lead and mentor remote and on-site teams, fostering a culture of excellence and continuous improvement.
• Develop and manage vendor relationships and procurement processes.
• Stay abreast of industry trends and best practices in hospitality management.

• Bachelor's degree in Hospitality Management, Business Administration, or a related field.
• Minimum of 8-10 years of progressive experience in hospitality operations management, with a significant portion in senior leadership roles.
• Proven experience managing multiple properties or large-scale operations.
• In-depth knowledge of all aspects of hotel and F&B operations.
• Strong financial acumen, including budgeting, P&L management, and cost control.
• Excellent leadership, communication, and stakeholder management skills.
• Proficiency in property management systems (PMS) and other relevant hospitality software.
• Ability to thrive in a remote work environment, demonstrating strong organizational and self-management skills.
• Strategic thinking and problem-solving capabilities.
• Passion for delivering outstanding guest experiences.

• Oversee daily operations of hospitality services, ensuring efficiency and adherence to standards.
• Develop and implement strategies to enhance guest satisfaction and loyalty.
• Manage staff performance, training, and development to ensure exceptional service delivery.
• Control operational costs, manage budgets, and optimize resource allocation.
• Ensure compliance with health, safety, and sanitation regulations.
• Collaborate with marketing and sales teams to develop promotional strategies.
• Oversee inventory management and vendor relationships.
• Handle guest feedback and resolve complaints promptly and effectively.
• Implement and monitor key performance indicators (KPIs) for operational success.
• Stay updated on industry trends and best practices in hospitality management.

• Bachelor's degree in Hospitality Management, Business Administration, or a related field.
• Minimum of 5-7 years of progressive experience in hospitality operations management.
• Proven track record of successful leadership in hotel, restaurant, or event management.
• Strong knowledge of operational procedures, budgeting, and P&L management.
• Excellent customer service, communication, and interpersonal skills.
• Proficiency in property management systems (PMS) and other relevant hospitality software.
• Ability to lead and motivate teams in a remote environment.
• Problem-solving and decision-making skills with a focus on guest satisfaction.
• Experience with event management is a plus.

• Conceptualize, plan, and execute a diverse portfolio of events, including corporate functions, social gatherings, and banquets.
• Develop detailed event plans, timelines, and budgets, ensuring adherence to financial targets.
• Source, negotiate with, and manage relationships with vendors, including caterers, decorators, AV technicians, and entertainment providers.
• Collaborate with internal teams, including culinary, banqueting, and marketing, to ensure cohesive event delivery.
• Oversee the client experience from initial consultation through post-event follow-up, ensuring satisfaction.
• Manage on-site event operations, including setup, execution, and breakdown, ensuring smooth transitions and adherence to schedules.
• Conduct post-event analysis, gather feedback, and implement improvements for future events.
• Lead and mentor junior event staff, fostering a culture of excellence and collaboration.
• Stay abreast of industry trends and innovations in hospitality and event management.
• Ensure all events comply with health, safety, and regulatory standards.

• Bachelor's degree in Hospitality Management, Event Management, Marketing, or a related field.
• Minimum of 5-7 years of progressive experience in event management within the hospitality industry.
• Demonstrated success in managing budgets of significant size and complexity.
• Excellent negotiation, communication, and interpersonal skills.
• Strong leadership qualities and the ability to manage and motivate teams.
• Proficiency in event management software and standard office suites.
• Flexibility to work non-traditional hours, including evenings and weekends, as required by event schedules.
• Ability to travel to different event venues as needed.
• A creative mindset with a keen eye for detail and a passion for delivering exceptional experiences.
• This role requires regular attendance at our client's **Mumbai, Maharashtra, IN** offices for planning meetings and on-site event supervision, with flexibility for remote work on certain tasks.

• Develop and execute comprehensive operational plans to ensure high standards of service and guest satisfaction.
• Monitor and analyze property performance metrics, identifying areas for improvement and implementing corrective actions.
• Manage operational budgets, controlling costs and maximizing profitability across assigned properties.
• Oversee daily operations, including front desk, housekeeping, F&B, and maintenance, through remote oversight.
• Implement and enforce company policies and procedures to ensure compliance and operational excellence.
• Develop strong relationships with on-site management teams, providing guidance and support.
• Lead virtual training initiatives for staff to ensure consistent service delivery and adherence to brand standards.
• Handle escalated guest complaints and resolve issues effectively to maintain guest loyalty.
• Collaborate with marketing and sales teams to support revenue generation initiatives.
• Stay informed about industry trends and best practices to maintain a competitive edge.

• Bachelor's degree in Hospitality Management, Business Administration, or a related field.
• Minimum of 7 years of progressive experience in hotel or hospitality operations management.
• Demonstrated success in improving operational efficiency, guest satisfaction, and profitability.
• Proven ability to manage multiple properties or projects remotely.
• Excellent understanding of hotel operations, including F&B, front office, and housekeeping.
• Strong financial acumen and experience with budgeting and P&L management.
• Exceptional leadership, communication, and interpersonal skills for effective remote team management.
• Proficiency in property management systems (PMS) and other hospitality technology.
• Ability to work autonomously and make sound decisions in a remote setting.
• Passion for delivering outstanding guest experiences and driving operational excellence.