Remote Hospitality Concierge

530001 Visakhapatnam, Andhra Pradesh ₹500000 Annually WhatJobs

Posted 15 days ago

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full-time
Our client is seeking dedicated and customer-centric Remote Hospitality Concierges to join their fully remote team, serving guests from their operational hub near Visakhapatnam, Andhra Pradesh, IN . This role is perfect for individuals with a passion for service and a talent for anticipating guest needs, providing exceptional support from a remote location. You will be the primary point of contact for guests, handling inquiries, making reservations, providing local recommendations, and resolving any issues that may arise during their stay. The ability to communicate effectively and empathetically via phone, email, and chat is essential. You will be responsible for managing guest expectations, ensuring a seamless and memorable experience, and maintaining high standards of service. Key responsibilities include:
  • Responding promptly and professionally to guest inquiries via multiple communication channels.
  • Assisting guests with reservations for accommodations, dining, and activities.
  • Providing personalized recommendations for local attractions, dining, and entertainment.
  • Resolving guest concerns and issues in a timely and satisfactory manner.
  • Maintaining an up-to-date knowledge of local services and offerings.
  • Processing guest requests and ensuring follow-up.
  • Documenting guest interactions and feedback in the CRM system.
  • Collaborating with internal teams to coordinate guest services.
  • Upholding the company's standards of excellence in guest service.
  • Proactively identifying opportunities to enhance the guest experience.
The ideal candidate will have a background in hospitality, customer service, or a related field, with at least 2-3 years of experience. Exceptional communication and interpersonal skills are non-negotiable. Proficiency in using CRM software and standard office applications is required. A strong sense of empathy, problem-solving abilities, and a passion for delivering outstanding service are crucial. Candidates must have a reliable internet connection and a dedicated, quiet workspace to ensure the highest quality of remote service delivery. This is an exciting opportunity to be part of a growing, remote-first hospitality company and contribute to creating exceptional guest experiences.
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Senior Hospitality Operations Director

530001 Visakhapatnam, Andhra Pradesh ₹1500000 Annually WhatJobs

Posted 1 day ago

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full-time
Our client is seeking an accomplished and visionary Senior Hospitality Operations Director to remotely lead and enhance their hospitality portfolio. This strategic role demands exceptional leadership in overseeing all operational aspects of their diverse hospitality ventures. You will be responsible for setting operational standards, optimizing guest experiences, and driving profitability across all properties. The ideal candidate will possess a comprehensive understanding of hotel management, F&B operations, guest services, and human resources within the hospitality sector. You will lead a distributed team of property managers and operational staff, ensuring consistent delivery of high-quality service and adherence to brand standards. This is a fully remote position, requiring outstanding communication, organizational, and problem-solving skills, coupled with the ability to manage effectively from a distance. Key responsibilities include developing and implementing strategic operational plans, managing budgets, controlling costs, and driving revenue growth. You will also be instrumental in implementing new operational initiatives, leveraging technology to enhance efficiency and guest satisfaction. A minimum of 10 years of progressive experience in senior hospitality management roles is required. A bachelor's or master's degree in Hospitality Management, Business Administration, or a related field is highly desirable. We are looking for a forward-thinking leader with a proven track record of success in improving operational performance, enhancing guest loyalty, and building high-performing teams. Your ability to foster a culture of excellence, innovation, and continuous improvement will be paramount. This is a unique opportunity to shape the future of hospitality operations for a leading organization, working from anywhere.
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Event Manager - Hospitality & Tourism

530001 Visakhapatnam, Andhra Pradesh ₹55000 Annually WhatJobs

Posted 1 day ago

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full-time
Our client is seeking a dynamic and detail-oriented Event Manager to join their thriving Hospitality & Tourism division in Visakhapatnam, Andhra Pradesh, IN . This hybrid role requires a blend of on-site presence for crucial event execution and remote capabilities for planning and coordination. You will be responsible for the end-to-end management of a diverse range of events, from initial concept development and client liaison to flawless execution and post-event analysis. This includes managing budgets, sourcing vendors, coordinating logistics, overseeing staff, and ensuring client satisfaction. The ideal candidate will possess exceptional organizational skills, a creative flair for event design, and a deep understanding of the hospitality industry. You must be adept at managing multiple projects simultaneously, working under pressure, and maintaining a high level of professionalism. Strong negotiation and communication skills are essential for building rapport with clients, vendors, and internal teams. Your role will involve creating memorable experiences for guests, ensuring seamless operations, and upholding the reputation of our esteemed establishment. This position offers an exciting opportunity to shape unique events and contribute to the vibrant tourism landscape of Visakhapatnam, Andhra Pradesh, IN . You will work closely with marketing, sales, and operational teams to ensure event success and alignment with business objectives. The hybrid nature of this role allows for flexibility while maintaining vital in-person collaboration for critical event phases. We are looking for a passionate individual who can bring innovative ideas to life and deliver outstanding results.

Responsibilities:
  • Plan, organize, and execute a variety of events, including conferences, weddings, corporate functions, and festivals.
  • Develop event concepts, themes, and layouts in collaboration with clients.
  • Manage event budgets, ensuring cost-effectiveness and profitability.
  • Source and negotiate with vendors, suppliers, and contractors.
  • Coordinate event logistics, including venue selection, catering, audiovisual, and staffing.
  • Oversee on-site event execution, ensuring smooth operations and guest satisfaction.
  • Develop and manage event timelines and critical paths.
  • Conduct post-event evaluations and reporting to assess success and identify areas for improvement.
  • Build and maintain strong relationships with clients and stakeholders.
  • Stay updated on industry trends and best practices in event management.
Qualifications:
  • Bachelor's degree in Hospitality Management, Tourism, Marketing, or a related field.
  • Minimum of 4 years of experience in event planning and management, preferably within the hospitality or tourism sector.
  • Proven track record of successfully managing diverse events.
  • Excellent organizational, time management, and multitasking abilities.
  • Strong negotiation and vendor management skills.
  • Exceptional communication and interpersonal skills.
  • Proficiency in event management software and tools.
  • Creative thinking and problem-solving capabilities.
  • Ability to work under pressure and meet tight deadlines.
  • Adept at managing hybrid work environments effectively.
  • Passion for creating exceptional guest experiences.
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Remote Hospitality Event Planner

530001 Visakhapatnam, Andhra Pradesh ₹500000 Annually WhatJobs

Posted 3 days ago

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contractor
Our client, a premier hospitality group, is seeking a creative and organized Remote Hospitality Event Planner to join their fully remote team. This role is perfect for individuals passionate about creating unforgettable guest experiences, managing all aspects of event planning from conception to execution, entirely from a remote location. You will be responsible for coordinating a variety of events, including corporate functions, social gatherings, and specialized tours, ensuring seamless logistics, exceptional service, and adherence to client requirements and budget constraints. The ideal candidate will possess outstanding organizational and communication skills, a keen eye for detail, and a proven ability to manage multiple projects concurrently in a virtual environment.

Key Responsibilities:
  • Plan, coordinate, and manage a diverse range of hospitality events remotely.
  • Liaise with clients to understand their event needs, vision, and budget.
  • Source and manage vendors, including caterers, decorators, entertainers, and transportation providers.
  • Develop detailed event timelines, floor plans, and staffing schedules.
  • Oversee event budgets, ensuring cost-effectiveness and client satisfaction.
  • Conduct virtual site inspections and recommend suitable venues.
  • Manage guest lists, invitations, and RSVPs.
  • Ensure smooth execution of events by providing remote support and coordination on the day of the event.
  • Troubleshoot any issues that arise during event planning or execution.
  • Gather client feedback and conduct post-event analysis for continuous improvement.
Qualifications:
  • Proven experience as an Event Planner, Event Coordinator, or similar role within the hospitality industry.
  • Demonstrated ability to manage and execute events remotely.
  • Excellent organizational, time management, and multitasking skills.
  • Strong communication, negotiation, and interpersonal skills.
  • Proficiency in event planning software and tools.
  • Familiarity with different types of events (corporate, social, etc.).
  • Ability to work independently and as part of a remote team.
  • Creative thinking and problem-solving abilities.
  • A dedicated home office setup with reliable internet access is required.
  • A degree in Hospitality Management, Marketing, or a related field is advantageous.
This is a fully remote position, allowing you to work from anywhere. Our client offers a flexible and dynamic work environment, providing opportunities to showcase your event planning expertise and contribute to memorable guest experiences in the vibrant hospitality sector.
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Senior Hospitality Operations Analyst

530001 Visakhapatnam, Andhra Pradesh ₹900000 Annually WhatJobs

Posted 4 days ago

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full-time
Our client is a leading name in the hospitality and tourism sector, seeking a proactive and analytical Senior Hospitality Operations Analyst to join their team in Visakhapatnam, Andhra Pradesh, IN . This role is crucial for driving operational efficiency, enhancing guest experiences, and optimizing revenue streams across various hospitality ventures. The ideal candidate will possess a strong background in data analysis, financial modeling, and a deep understanding of hotel and tourism operations. You will be responsible for identifying trends, developing strategic recommendations, and implementing process improvements to ensure profitability and guest satisfaction. This is a hybrid position, blending on-site operational engagement with remote analytical work.

Key Responsibilities:
  • Analyze operational data from hotels, resorts, and tourism-related businesses to identify areas for improvement.
  • Develop and maintain key performance indicators (KPIs) dashboards for various departments, tracking performance against benchmarks.
  • Conduct financial analysis, including P&L review, budgeting, forecasting, and variance analysis.
  • Identify opportunities to increase revenue, reduce costs, and enhance guest satisfaction through data-driven insights.
  • Develop and implement operational best practices and standard operating procedures (SOPs).
  • Collaborate with department heads (e.g., F&B, Rooms Division, Sales & Marketing) to implement strategic initiatives.
  • Prepare detailed reports and presentations for senior management on operational performance and recommendations.
  • Conduct market research and competitor analysis to identify industry trends and opportunities.
  • Assist in the development and implementation of new hospitality concepts and services.
  • Train and mentor junior analysts and operational staff on data interpretation and best practices.
Qualifications:
  • Bachelor's degree in Hospitality Management, Business Administration, Finance, or a related field.
  • Minimum of 5 years of experience in operations analysis, financial analysis, or a similar role within the hospitality or tourism industry.
  • Strong analytical and quantitative skills with proficiency in data analysis tools (e.g., Excel, SQL, Tableau).
  • Experience with Property Management Systems (PMS) and other hospitality software is essential.
  • Solid understanding of financial statements and budgeting processes.
  • Excellent communication, presentation, and interpersonal skills.
  • Ability to work independently and collaboratively in a hybrid work environment.
  • Proven problem-solving abilities and a strategic mindset.
  • Knowledge of operational challenges and guest service standards in the hospitality sector.
  • Experience in process improvement methodologies (e.g., Lean) is a plus.
This is an excellent opportunity to influence the strategic direction of hospitality operations in a vibrant tourist destination.
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Remote Hospitality Operations Manager

530001 Visakhapatnam, Andhra Pradesh ₹65000 Annually WhatJobs

Posted 5 days ago

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full-time
Our client is actively seeking a highly motivated and experienced Remote Hospitality Operations Manager to oversee and enhance the operational efficiency of our hospitality services. This role is fully remote, allowing you to manage operations from anywhere while driving excellence in guest experience and service delivery. You will be responsible for developing and implementing operational strategies, setting service standards, and ensuring seamless execution across all aspects of hospitality, including front desk, housekeeping, F&B, and guest services. The ideal candidate will have a deep understanding of the hospitality industry, with a proven ability to lead teams, manage budgets, and optimize performance. You will leverage technology and data analytics to identify areas for improvement, streamline processes, and enhance guest satisfaction. This role requires exceptional leadership, communication, and problem-solving skills. You will collaborate with various internal departments and external partners to ensure the highest standards of service and operational effectiveness. The ability to manage multiple priorities, adapt to changing demands, and maintain a positive and professional demeanor is crucial. This is an exceptional opportunity to contribute to a leading hospitality brand and to shape the future of our guest experiences.

Responsibilities:
  • Develop and implement operational strategies to enhance guest satisfaction and service quality.
  • Set and maintain high service standards across all hospitality departments.
  • Oversee daily operations, ensuring efficiency and smooth service delivery.
  • Manage operational budgets and control costs effectively.
  • Lead and motivate remote hospitality teams to achieve performance goals.
  • Implement quality control measures and conduct regular service audits.
  • Analyze operational data to identify trends and opportunities for improvement.
  • Resolve guest issues and complaints promptly and professionally.
  • Ensure compliance with health, safety, and hygiene regulations.
  • Collaborate with marketing and sales teams to support business objectives.
Qualifications:
  • Proven experience in hospitality management, with a strong background in operations.
  • Demonstrated leadership and team management skills, particularly in a remote setting.
  • In-depth knowledge of hospitality operations, including front office, F&B, and housekeeping.
  • Strong financial acumen and budget management skills.
  • Excellent problem-solving and decision-making abilities.
  • Exceptional communication and interpersonal skills.
  • Proficiency in hospitality management software and systems.
  • Ability to work independently and manage time effectively.
  • Bachelor's degree in Hospitality Management, Business Administration, or a related field is preferred.
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Remote Hospitality Operations Lead

530001 Visakhapatnam, Andhra Pradesh ₹65000 Annually WhatJobs

Posted 6 days ago

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Job Description

full-time
Our client, a prominent player in the hospitality and tourism industry, is seeking a skilled and experienced Remote Hospitality Operations Lead to oversee and optimize operational efficiency for their diverse portfolio of properties and services. This fully remote role offers the unique opportunity to manage and improve hospitality operations across various locations, contributing to exceptional guest experiences and organizational success from anywhere. The ideal candidate will possess a comprehensive understanding of hotel, resort, or tour operations, with a strong background in service delivery, staff management, and process improvement. You will be responsible for developing and implementing best practices in customer service, operational procedures, and quality assurance. Key duties include analyzing operational data, identifying areas for enhancement, and collaborating with on-site management teams to implement solutions. This role requires excellent leadership, communication, and problem-solving skills, as you will be guiding and supporting remote and on-site teams to achieve service excellence. You will also be involved in developing training programs, standard operating procedures (SOPs), and ensuring compliance with industry regulations and safety standards. A keen understanding of the tourism landscape and emerging trends is important for strategic planning. This is a challenging and rewarding position for a hospitality professional looking to leverage their expertise in a remote capacity, driving standards and innovation within a dynamic sector. If you are passionate about delivering world-class hospitality experiences and have a strong track record in operational leadership, we encourage you to apply.
Responsibilities:
  • Oversee and optimize daily operations for hospitality properties and services.
  • Develop and implement standard operating procedures (SOPs) for guest services and back-of-house functions.
  • Ensure consistent delivery of high-quality guest experiences across all touchpoints.
  • Analyze operational performance metrics and identify areas for improvement.
  • Collaborate with on-site management teams to implement best practices and solutions.
  • Develop and deliver training programs for staff on service standards and operational procedures.
  • Manage budgets related to operational expenses and resource allocation.
  • Monitor industry trends and implement innovative operational strategies.
  • Ensure compliance with health, safety, and service regulations.
Qualifications:
  • Bachelor's degree in Hospitality Management, Business Administration, or a related field.
  • Minimum of 5 years of experience in hospitality operations management.
  • Proven track record of improving operational efficiency and guest satisfaction.
  • Strong understanding of hotel, resort, or tour operations.
  • Excellent leadership, communication, problem-solving, and organizational skills.
  • Proficiency in hospitality management software and MS Office Suite.
  • Ability to work effectively in a remote setting and manage distributed teams.
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About the latest Hospitality Jobs in Visakhapatnam !

Senior Hospitality Operations Manager

530001 Visakhapatnam, Andhra Pradesh ₹65000 Monthly WhatJobs

Posted 7 days ago

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Job Description

full-time
Our client is searching for a highly motivated and experienced Senior Hospitality Operations Manager to oversee the day-to-day operations of a premier establishment in Visakhapatnam, Andhra Pradesh, IN . This leadership role demands a strategic thinker with a proven track record in managing diverse hospitality functions, ensuring exceptional guest experiences, and driving operational efficiency and profitability. The Senior Hospitality Operations Manager will be responsible for all aspects of front-of-house and back-of-house operations, including guest services, food and beverage, housekeeping, and staff management. Key responsibilities include developing and implementing operational strategies, setting service standards and ensuring their consistent delivery, managing departmental budgets and controlling costs, recruiting, training, and motivating a high-performing team, ensuring compliance with health, safety, and hygiene regulations, resolving guest complaints and ensuring high levels of satisfaction, and optimizing resource allocation. You will also collaborate with senior management on business development and strategic planning.

The ideal candidate will possess a Bachelor's degree in Hospitality Management, Business Administration, or a related field, coupled with a minimum of 6-8 years of progressive experience in hospitality management, with at least 3 years in a senior operational role. Demonstrated experience in managing P&L, cost control, and revenue enhancement strategies is crucial. Excellent leadership, communication, and problem-solving skills are essential. Strong understanding of hotel operations, food and beverage management, and customer service best practices is required. Proven ability to lead and inspire teams, foster a positive work environment, and drive service excellence is paramount. Familiarity with the local tourism and hospitality market in Visakhapatnam is an advantage. This is a challenging and rewarding opportunity to take a lead role in a prestigious hospitality venue and contribute to its continued success. If you are a passionate hospitality professional with a commitment to excellence, we encourage you to apply.
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Senior Hospitality Operations Manager

530001 Visakhapatnam, Andhra Pradesh ₹900000 Annually WhatJobs

Posted 9 days ago

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full-time
Our client is seeking an experienced and dynamic Senior Hospitality Operations Manager to lead and oversee all aspects of their operations in a fully remote capacity. This unique role requires a leader with a proven track record in managing diverse hospitality functions, including guest services, food and beverage, housekeeping, and front office management, all from a remote vantage point. You will be instrumental in developing and implementing operational strategies, setting high standards for service excellence, and ensuring efficient day-to-day management. The ideal candidate possesses exceptional leadership, organizational, and problem-solving skills, with a deep understanding of the hospitality industry's nuances. You will collaborate closely with on-site teams, vendors, and stakeholders to ensure seamless operations and guest satisfaction. This position requires strong analytical abilities, financial acumen, and the capability to motivate and manage teams remotely.

Key Responsibilities:
  • Oversee and manage all day-to-day operational activities of the hospitality business remotely.
  • Develop and implement operational policies and procedures to ensure efficiency and quality.
  • Set and maintain high standards for guest satisfaction and service excellence.
  • Manage departmental budgets, control costs, and optimize profitability.
  • Lead, train, and motivate remote and on-site teams to achieve operational goals.
  • Ensure compliance with all health, safety, and regulatory standards.
  • Analyze operational performance data and implement improvements.
  • Manage relationships with vendors, suppliers, and other third-party partners.
  • Oversee inventory management and procurement processes.
  • Handle escalated guest complaints and resolve issues effectively.

Qualifications:
  • Bachelor's degree in Hospitality Management, Business Administration, or a related field.
  • 7+ years of progressive experience in hospitality operations management.
  • Proven experience managing multiple departments within a hospitality setting.
  • Strong leadership and team management skills, with experience managing remote teams.
  • Excellent understanding of P&L statements, budgeting, and financial management.
  • Proficiency in hospitality management software and general business applications.
  • Exceptional problem-solving, decision-making, and communication skills.
  • Ability to adapt to a remote work environment and maintain high productivity.
  • Knowledge of industry best practices and emerging trends in hospitality.
  • Strong customer service orientation.

This is a fully remote position, offering the ultimate flexibility to manage operations from afar. Be a pivotal leader in shaping the future of hospitality services from **Visakhapatnam, Andhra Pradesh, IN**.
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Senior Hospitality Operations Manager

530001 Visakhapatnam, Andhra Pradesh ₹70000 Annually WhatJobs

Posted 12 days ago

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full-time
Our client is seeking a seasoned and dynamic Senior Hospitality Operations Manager to oversee operations in Visakhapatnam, Andhra Pradesh, IN . This leadership role is pivotal in ensuring the delivery of exceptional guest experiences and optimizing the efficiency of all hotel/resort operations. The Senior Hospitality Operations Manager will be responsible for managing departments such as front desk, housekeeping, food and beverage, and event services, ensuring seamless coordination and high service standards. You will develop and implement operational strategies to enhance guest satisfaction, drive revenue growth, and control costs. Key responsibilities include managing staff performance, conducting training programs, overseeing inventory and supply chain for operational needs, and ensuring compliance with health, safety, and brand standards. The ideal candidate will possess a deep understanding of the hospitality industry, excellent leadership abilities, and a proven track record in operational management. Strong financial acumen, including budgeting and P&L management, is essential. This role requires a hands-on approach, with the ability to inspire and motivate a diverse team. You will be instrumental in maintaining the reputation of the establishment and fostering a positive work environment for all employees. Strategic planning for service improvements and expansion opportunities will also be a key focus. Our client is committed to excellence and seeks a manager who can consistently exceed guest expectations and contribute to the overall success of the property. This position offers a significant opportunity for professional growth and impact within the vibrant hospitality sector.

Qualifications:
  • Bachelor's degree in Hospitality Management, Business Administration, or a related field.
  • Minimum of 7 years of progressive experience in hotel or resort operations management.
  • Proven expertise in managing multiple departments within a hospitality setting.
  • Strong understanding of P&L statements, budgeting, and financial controls.
  • Excellent leadership, team-building, and problem-solving skills.
  • Exceptional customer service orientation and communication abilities.
  • Knowledge of hotel management software and systems.
  • Ability to work flexible hours, including weekends and holidays.
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