36 Hotel Management jobs in Kochi
Hotel Operations Manager
682011 Kochi, Kerala
₹70000 Annually
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Posted 1 day ago
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Job Description
Our client is a rapidly expanding hospitality group seeking a dedicated and experienced Hotel Operations Manager to oversee their remote operations in Kochi, Kerala, IN . This fully remote role requires a proactive leader with a comprehensive understanding of hotel management, guest services, and operational efficiency. You will be responsible for ensuring the seamless execution of daily hotel operations, including front desk management, housekeeping, F&B coordination, and maintenance, all managed through virtual oversight and collaboration. The ideal candidate will have a strong background in hotel management, with proven experience in optimizing performance, managing budgets, and implementing service standards. Excellent leadership, communication, and problem-solving skills are essential for motivating remote teams and addressing guest concerns effectively. You will utilize technology to monitor performance, implement new operational strategies, and maintain high standards of service delivery. This role demands exceptional organizational skills and the ability to manage multiple priorities simultaneously in a dynamic environment. You will play a key role in driving guest satisfaction, achieving financial targets, and fostering a positive work environment for all team members, despite the remote setup. Experience with property management systems (PMS) and other hotel technology platforms is a significant advantage. This is a unique opportunity to lead and shape the operational success of our client's properties from a remote location, contributing to their reputation for excellence in hospitality. You will be instrumental in ensuring operational consistency and guest satisfaction across all touchpoints. The ability to work independently, make sound decisions, and effectively manage teams remotely is paramount. We are looking for a visionary leader who can adapt to the evolving landscape of remote hotel management and deliver outstanding results.
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0
Hotel Operations Manager
682001 Kochi, Kerala
₹55000 Annually
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Posted 2 days ago
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Job Description
Job Title: Hotel Operations Manager
Our client, a premier hospitality group, is seeking an experienced and dynamic Hotel Operations Manager to oversee the daily operations of their esteemed property. This role is crucial for ensuring exceptional guest experiences, optimizing operational efficiency, and driving profitability. The ideal candidate will possess a deep understanding of hotel management, strong leadership skills, and a passion for delivering outstanding service. You will be responsible for managing various departments, including front desk, housekeeping, food and beverage, and maintenance, ensuring seamless coordination and adherence to high standards. This position is based in Kochi, Kerala, IN and requires full-time presence on-site.
Key Responsibilities:
Qualifications:
This is a significant opportunity for a seasoned hospitality professional to lead operations at a leading establishment and make a substantial impact on its success. If you are a dedicated leader with a vision for operational excellence, we invite you to apply.
Our client, a premier hospitality group, is seeking an experienced and dynamic Hotel Operations Manager to oversee the daily operations of their esteemed property. This role is crucial for ensuring exceptional guest experiences, optimizing operational efficiency, and driving profitability. The ideal candidate will possess a deep understanding of hotel management, strong leadership skills, and a passion for delivering outstanding service. You will be responsible for managing various departments, including front desk, housekeeping, food and beverage, and maintenance, ensuring seamless coordination and adherence to high standards. This position is based in Kochi, Kerala, IN and requires full-time presence on-site.
Key Responsibilities:
- Oversee the day-to-day operations of all hotel departments, ensuring smooth service delivery.
- Manage and lead a team of department heads and staff, fostering a positive and productive work environment.
- Develop and implement operational strategies to enhance guest satisfaction and loyalty.
- Monitor budgets, control costs, and identify opportunities for revenue enhancement.
- Ensure compliance with all health, safety, and sanitation regulations.
- Develop and maintain high standards of service quality across all guest touchpoints.
- Manage inventory and procurement for various hotel supplies and services.
- Handle guest feedback and resolve complaints promptly and professionally.
- Collaborate with the marketing and sales teams to drive occupancy and achieve financial targets.
- Implement training programs to enhance staff skills and service standards.
Qualifications:
- Bachelor's degree in Hospitality Management, Business Administration, or a related field.
- Proven experience in hotel management, with a strong background in operations.
- Demonstrated leadership and team management skills.
- Excellent understanding of hotel operations, including front office, F&B, housekeeping, and maintenance.
- Strong financial acumen and experience with budgeting and cost control.
- Exceptional customer service and problem-solving abilities.
- Effective communication and interpersonal skills.
- Ability to work flexible hours, including evenings, weekends, and holidays.
- Proficiency in property management systems (PMS) and other relevant hotel software.
- A passion for the hospitality industry and a commitment to excellence.
This is a significant opportunity for a seasoned hospitality professional to lead operations at a leading establishment and make a substantial impact on its success. If you are a dedicated leader with a vision for operational excellence, we invite you to apply.
This advertiser has chosen not to accept applicants from your region.
1
Hotel Operations Manager
682001 Kochi, Kerala
₹80000 Annually
WhatJobs
Posted 8 days ago
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Job Description
Our client is seeking an experienced and dynamic Hotel Operations Manager to oversee the daily operations of their prestigious establishment in Kochi, Kerala, IN . This role is pivotal in ensuring the highest standards of guest satisfaction, operational efficiency, and financial performance. You will be responsible for managing various departments, including front desk, housekeeping, food and beverage, and maintenance, ensuring seamless coordination and service delivery. The ideal candidate will possess a strong background in hospitality management, exceptional leadership abilities, and a keen eye for detail. You will work closely with department heads to set performance goals, monitor budgets, and implement strategies to enhance guest experience and profitability. Responsibilities include staff recruitment, training, and performance management, as well as overseeing inventory, procurement, and adherence to health and safety regulations. A key focus will be on identifying opportunities for service improvement, maximizing revenue, and controlling costs. You will also be involved in resolving guest complaints and ensuring a positive resolution. Strong communication and problem-solving skills are essential for navigating the fast-paced environment of hotel operations. This is an exciting opportunity to lead a dedicated team and contribute to the success of a renowned hospitality brand.
Key Responsibilities:
Qualifications:
Key Responsibilities:
- Oversee the daily operations of all hotel departments to ensure efficient and high-quality service delivery.
- Manage and motivate department heads and staff to achieve operational goals.
- Ensure all guests receive exceptional service and that guest feedback is addressed promptly.
- Develop and implement strategies to enhance guest satisfaction and loyalty.
- Monitor departmental budgets, control expenses, and maximize revenue generation.
- Oversee inventory management, procurement, and vendor relations.
- Ensure compliance with health, safety, and licensing regulations.
- Recruit, train, and develop hotel staff to maintain high service standards.
- Collaborate with marketing and sales teams to promote hotel services and facilities.
- Conduct regular performance reviews and provide constructive feedback to staff.
Qualifications:
- Proven experience in hotel management, with at least 3 years in an Operations Manager or similar role.
- Strong understanding of hotel operations, including front office, housekeeping, F&B, and maintenance.
- Excellent leadership, team management, and interpersonal skills.
- Proficiency in hotel management software and financial reporting tools.
- Strong problem-solving and decision-making abilities.
- Exceptional customer service orientation.
- Ability to work flexible hours, including evenings, weekends, and holidays.
- Bachelor's degree in Hospitality Management, Business Administration, or a related field.
This advertiser has chosen not to accept applicants from your region.
2
Hotel Operations Manager
682001 Kochi, Kerala
₹600000 Annually
WhatJobs
Posted 10 days ago
Job Viewed
Job Description
A prestigious hospitality group is seeking an experienced and dynamic Hotel Operations Manager to oversee the day-to-day operations of one of their flagship properties. This role requires a hands-on leader with a passion for delivering exceptional guest experiences and driving operational excellence. You will be responsible for managing all hotel departments, including front desk, housekeeping, food and beverage, and maintenance, ensuring seamless service delivery and adherence to brand standards. Your duties will include staff recruitment, training, scheduling, and performance management, as well as overseeing budgeting, financial performance, and cost control measures. Building and maintaining positive relationships with guests, suppliers, and the local community is also a key aspect of this position. The ideal candidate will possess a Bachelor's degree in Hospitality Management, Business Administration, or a related field, along with a minimum of 5-7 years of progressive experience in hotel management, with a strong background in operations. Proven leadership abilities, excellent communication and interpersonal skills, and a keen eye for detail are essential. A thorough understanding of hotel operations, industry best practices, and relevant regulations is required. You should be adept at problem-solving, decision-making, and handling guest complaints effectively. This role is based on-site at the hotel, requiring flexibility in working hours, including evenings, weekends, and holidays, as operational needs dictate. If you are a motivated hospitality professional dedicated to exceeding guest expectations and leading a high-performing team, we invite you to apply.
This advertiser has chosen not to accept applicants from your region.
3
Hotel Operations Manager
682001 Kochi, Kerala
₹70000 Annually
WhatJobs
Posted 17 days ago
Job Viewed
Job Description
Our client, a prestigious hotel in Kochi, Kerala, IN , is seeking an experienced and dynamic Hotel Operations Manager to oversee all day-to-day operations. This role is crucial for ensuring the highest standards of guest service, operational efficiency, and profitability. The ideal candidate will possess strong leadership skills, a deep understanding of the hospitality industry, and a passion for creating exceptional guest experiences.
Key Responsibilities:
Qualifications:
Key Responsibilities:
- Direct and manage all hotel departments, including Front Office, Housekeeping, Food & Beverage, and Maintenance, to ensure smooth and efficient operations.
- Develop and implement operational strategies to enhance guest satisfaction and loyalty.
- Monitor departmental performance, setting clear goals and objectives, and ensuring they are met.
- Manage the hotel's budget, controlling costs, optimizing revenue, and ensuring profitability.
- Recruit, train, motivate, and manage hotel staff, fostering a positive and professional work environment.
- Ensure compliance with all health, safety, and sanitation regulations.
- Oversee inventory management and procurement for all operating departments.
- Handle guest complaints and resolve issues promptly and effectively to ensure satisfaction.
- Collaborate with the Sales and Marketing team to drive business and promote hotel services.
- Maintain high standards of property maintenance and aesthetic presentation.
Qualifications:
- Bachelor's degree in Hospitality Management, Business Administration, or a related field.
- Minimum of 5 years of experience in hotel management, with at least 2 years in a senior operational role.
- Proven track record of successfully managing multiple hotel departments.
- Strong understanding of hotel operations, including front desk, housekeeping, F&B, and revenue management.
- Excellent leadership, communication, and interpersonal skills.
- Financial acumen with experience in budgeting and cost control.
- Proficiency in property management systems (PMS) and other hotel software.
- Ability to work under pressure and handle diverse situations effectively.
- Strong problem-solving skills and a guest-centric approach.
- Flexibility to work varied shifts, including weekends and holidays.
This advertiser has chosen not to accept applicants from your region.
4
Hotel Operations Manager
682001 Kochi, Kerala
₹65000 Annually
WhatJobs
Posted 18 days ago
Job Viewed
Job Description
Our client is seeking a dynamic and experienced Hotel Operations Manager to oversee the daily operations of a premium hospitality establishment in the vibrant coastal city of Kochi, Kerala, IN . This role is critical to ensuring exceptional guest experiences, efficient staff management, and the overall profitability of the hotel. The ideal candidate will possess a deep understanding of hotel management, strong leadership qualities, and a passion for service excellence. You will be responsible for coordinating various departments, implementing operational standards, and driving revenue growth while maintaining cost control. This position requires a hands-on approach and the ability to thrive in a fast-paced environment.
Key Responsibilities:
Qualifications:
This is an exciting opportunity to lead operations at a premier hotel and contribute to its continued success. A competitive salary and benefits package are offered.
Key Responsibilities:
- Direct and manage all hotel departments, including front desk, housekeeping, food and beverage, and maintenance, to ensure seamless operations.
- Develop and implement operational strategies to maximize guest satisfaction and achieve financial targets.
- Oversee budgeting, forecasting, and expense management for the operations division.
- Ensure adherence to all quality standards, health, safety, and sanitation regulations.
- Recruit, train, and motivate hotel staff, fostering a positive and productive work environment.
- Handle guest complaints and service recovery with professionalism and efficiency.
- Monitor inventory levels and manage procurement of supplies and services.
- Collaborate with the sales and marketing teams to drive occupancy and revenue.
- Conduct regular inspections of the hotel premises to ensure a high standard of upkeep and presentation.
- Analyze operational performance data and implement improvements as needed.
Qualifications:
- Bachelor's degree in Hospitality Management, Business Administration, or a related field.
- A minimum of 6 years of progressive experience in hotel operations, with at least 3 years in a management role.
- Proven track record of successful operational management and staff leadership in the hospitality industry.
- In-depth knowledge of hotel operations, including front office, F&B, and housekeeping procedures.
- Strong financial acumen, including budgeting, P&L management, and cost control.
- Excellent communication, interpersonal, and problem-solving skills.
- Proficiency in hotel management software (PMS).
- A passion for delivering outstanding guest service.
- Ability to work flexible hours, including nights, weekends, and holidays.
- Experience in a luxury or boutique hotel environment is a plus.
This is an exciting opportunity to lead operations at a premier hotel and contribute to its continued success. A competitive salary and benefits package are offered.
This advertiser has chosen not to accept applicants from your region.
5
Hotel Operations Manager
682001 Kochi, Kerala
₹650000 Annually
WhatJobs
Posted 19 days ago
Job Viewed
Job Description
Our client, a highly-regarded boutique hotel in the vibrant city of Kochi, Kerala , is seeking an experienced and dynamic Hotel Operations Manager to oversee the seamless functioning of its daily operations. This role is crucial for ensuring exceptional guest experiences, efficient staff management, and the overall profitability of the hotel. The ideal candidate will possess a comprehensive understanding of hotel management, a strong aptitude for leadership, and a commitment to maintaining the highest standards of service excellence. You will be responsible for a variety of departments, ensuring that every guest interaction is memorable and positive.
Responsibilities:
Responsibilities:
- Oversee and manage the day-to-day operations of all hotel departments, including Front Office, Housekeeping, Food & Beverage, and Concierge.
- Ensure the delivery of exceptional customer service and guest satisfaction at all touchpoints.
- Develop and implement operational policies and procedures to enhance efficiency and service quality.
- Manage and motivate a diverse team of hotel staff, providing training, performance feedback, and fostering a positive work environment.
- Monitor and control operational costs, including labor, supplies, and inventory, to achieve budget targets.
- Ensure compliance with all health, safety, and sanitation regulations.
- Develop and maintain strong relationships with guests, addressing any concerns or special requests promptly.
- Collaborate with the Executive Chef and F&B Manager to ensure high standards in dining operations.
- Oversee the maintenance and upkeep of hotel facilities to ensure a pristine environment.
- Assist in the development and implementation of marketing and sales strategies.
- Manage vendor relationships and procurement of hotel supplies.
- Prepare regular operational reports for senior management, highlighting key performance indicators.
- Contribute to strategic planning and business development initiatives for the hotel.
- Lead by example, embodying the hotel's service philosophy and brand standards.
- Continuously seek opportunities for operational improvement and innovation.
- Bachelor's degree in Hospitality Management, Business Administration, or a related field.
- Minimum of 5-7 years of progressive experience in hotel operations, with at least 2-3 years in a management or supervisory role.
- Proven track record of success in managing multiple hotel departments.
- Strong understanding of hotel operations, including Front Office, Housekeeping, and F&B.
- Excellent leadership, communication, and interpersonal skills.
- Proficiency in hotel management software and Microsoft Office Suite.
- Ability to work flexible hours, including nights, weekends, and holidays.
- Strong problem-solving and decision-making abilities.
- A passion for providing outstanding guest service.
- Experience in event management and banqueting is a plus.
- Knowledge of the local market in Kochi, Kerala is an advantage.
This advertiser has chosen not to accept applicants from your region.
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6
Hotel Operations Manager
682001 Kochi, Kerala
₹900000 Annually
WhatJobs
Posted 19 days ago
Job Viewed
Job Description
Our client, a prestigious hotel group, is seeking an experienced and dynamic Hotel Operations Manager to oversee daily operations and ensure exceptional guest experiences. This role is based on-site at our flagship property in Kochi, Kerala, IN , with a hybrid work model that allows for some flexibility in scheduling. The ideal candidate will have a proven track record in hotel management, with strong leadership skills and a deep understanding of all hotel departments, including F&B, housekeeping, front desk, and maintenance. You will be responsible for managing staff, optimizing operational efficiency, controlling costs, and implementing strategies to enhance guest satisfaction and loyalty. Key responsibilities include developing and enforcing service standards, managing budgets, resolving guest complaints, and ensuring compliance with health and safety regulations. You will collaborate closely with department heads to foster a positive work environment and drive team performance. A degree in Hospitality Management or a related field is preferred. Exceptional problem-solving skills, strong financial acumen, and excellent communication and interpersonal abilities are essential for success in this role. You will be instrumental in maintaining the hotel's reputation for excellence and contributing to its overall profitability. This is an exciting opportunity to lead and inspire a dedicated team in a vibrant hospitality setting, with opportunities for professional growth.
This advertiser has chosen not to accept applicants from your region.
7
Hotel Operations Manager
682001 Kochi, Kerala
₹110000 Monthly
WhatJobs
Posted 19 days ago
Job Viewed
Job Description
Our client, a distinguished hospitality group, is actively recruiting for a dynamic and results-oriented Hotel Operations Manager to oversee the smooth and efficient running of their prestigious property in Kochi. This is an on-site role requiring a strong presence and leadership within the hotel. You will be responsible for managing all day-to-day operations, including front office, housekeeping, food and beverage, and maintenance, ensuring the highest standards of guest satisfaction and operational efficiency. Your duties will encompass staff recruitment, training, and performance management, as well as budget control and P&L responsibility. You will work closely with department heads to develop and implement strategies that enhance revenue, reduce costs, and improve guest experiences. The ideal candidate will possess a Bachelor's degree in Hotel Management or a related field, with a minimum of 5-7 years of progressive experience in hotel operations, including at least 2-3 years in a managerial capacity. Proven leadership skills, excellent problem-solving abilities, and a deep understanding of hospitality best practices are essential. Strong financial acumen, proficiency in hotel management software, and exceptional interpersonal and communication skills are required. A passion for service excellence and a commitment to creating a positive work environment for the team are paramount. Join a renowned organization and take on a key leadership role in delivering exceptional guest experiences in the vibrant city of Kochi.
This advertiser has chosen not to accept applicants from your region.
8
Hotel Operations Manager
682001 Kochi, Kerala
₹600000 Annually
WhatJobs
Posted 19 days ago
Job Viewed
Job Description
Our client is seeking a dynamic and experienced Hotel Operations Manager to oversee the daily operations of a prestigious hospitality establishment. This role is crucial in ensuring the delivery of exceptional guest experiences and maintaining high standards of service across all departments, including front desk, housekeeping, food and beverage, and events. The ideal candidate will possess strong leadership qualities, excellent organizational skills, and a deep understanding of hotel management best practices. You will be responsible for staff training and development, budget management, inventory control, and ensuring compliance with health and safety regulations. This hybrid role requires a balance of on-site presence to manage operations directly and remote work capabilities for administrative tasks, strategic planning, and performance analysis. You will work closely with department heads to set objectives, monitor performance, and implement initiatives to enhance guest satisfaction and operational efficiency. A key aspect of this role involves analyzing operational data, identifying areas for improvement, and developing innovative solutions to enhance the guest journey. The successful applicant will be adept at problem-solving, possess strong interpersonal skills for effective team and guest interaction, and demonstrate a passion for the hospitality industry. This position is located in the vibrant city of Kochi, Kerala, IN. We are looking for a proactive individual who can motivate their team, drive revenue growth, and uphold the reputation of our esteemed establishment. Your ability to manage resources effectively, anticipate guest needs, and foster a positive work environment will be key to your success. This is an exciting opportunity to make a significant impact in a leading hospitality group.
Responsibilities:
Responsibilities:
- Oversee all daily hotel operations, ensuring smooth functioning of all departments.
- Manage and train hotel staff, fostering a positive and productive work environment.
- Develop and implement strategies to enhance guest satisfaction and loyalty.
- Monitor and manage departmental budgets, controlling costs and maximizing revenue.
- Ensure compliance with all health, safety, and hygiene standards.
- Manage inventory and procurement of supplies and amenities.
- Resolve guest complaints and issues promptly and professionally.
- Collaborate with department heads to set performance goals and monitor progress.
- Analyze operational reports and identify areas for improvement.
- Implement new initiatives to enhance service quality and operational efficiency.
- Bachelor's degree in Hospitality Management, Business Administration, or a related field.
- Minimum of 5 years of experience in hotel management, with at least 2 years in a managerial or supervisory role.
- Proven track record in operational management and staff supervision within the hospitality industry.
- Strong understanding of hotel operations, including front desk, F&B, housekeeping, and event management.
- Excellent leadership, communication, and interpersonal skills.
- Proficiency in hotel management software and MS Office Suite.
- Ability to analyze financial data and manage budgets effectively.
- Strong problem-solving skills and ability to handle stressful situations.
- Knowledge of local hospitality regulations and best practices.
- Experience with hybrid work models and remote collaboration tools is a plus.
This advertiser has chosen not to accept applicants from your region.
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