115 Hotel Management jobs in Kochi
Front Office
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front office
smart
english should be fluent
time:11.30 to 6
location:vythilla kochi
contact:
**Salary**: ₹12,000.00 - ₹18,000.00 per month
Schedule:
- Day shift
Work Location: In person
**Speak with the employer**
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Front Office Executive
Posted 8 days ago
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**Job Number**
**Job Category** Rooms & Guest Services Operations
**Location** Courtyard by Marriott Kochi Airport, VIP Road, Opposite Kochi International Airport, Kochi, Kerala, India, VIEW ON MAP ( Full Time
**Located Remotely?** N
**Position Type** Non-Management
**POSITION SUMMARY**
Process all guest check-ins, verifying guest identity, form of payment, assigning room, and activating/issuing room key. Set up accurate accounts for each guest according to their requirements. Enter Marriott Rewards information. Ensure rates match market codes, document exceptions. Secure payment prior to issuing room key, verify/adjust billing. Compile and review daily reports/logs/contingency lists. Complete cashier and closing reports. Supply guests with directions and property information. Accommodate guest requests, contacting appropriate staff if necessary. Follow up to ensure requests have been met. Process all payment types, vouchers, paid-outs, and charges. Balance and drop receipts. Count and secure bank at beginning and end of shift. Obtain manual authorizations and follow all Accounting procedures. Notify Loss Prevention/Security of any guest reports of theft.
Assist management in training, evaluating, counseling, motivating and coaching employees; serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Develop/maintain positive working relationships; support team to reach common goals; listen and respond appropriately to employee concerns. Follow company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications; ensure personal appearance is clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge guests; anticipate and address guests' service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Ensure adherence to quality standards. Enter and locate information using computers/POS systems. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: At least 1 year of related work experience.
Supervisory Experience: At least 1 year of supervisory experience.
License or Certification: None
_At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._
At Courtyard, we're passionate about better serving the needs of travelers everywhere. It's what inspired us to create the first hotel designed specifically for business travelers, and it's why the Courtyard experience today empowers our guests, no matter the purpose of their trip. We're looking for achievers who are passionate about providing a guest experience that goes above and beyond, enjoy being part of a small yet ambitious team, and love learning how to always improve - all while having fun.
In joining Courtyard, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.
Front Office Associate
Posted 8 days ago
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You will be responsible to provide an excellent and consistent level of service to your customers. The Guest Service Officer is responsible to contribute to the smooth and efficient running of the Reception within the Rooms Division
**Qualifications:**
Diploma/qualification in Hospitality or Tourism Management
**Primary Location:** IN-KL-Kochi
**Organization:** Hyatt Regency Kochi
**Job Level:** Full-time
**Job:** Front Office
**Req ID:** KOC
Hyatt is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.
Front Office Associate
Posted today
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Front Office Associate
Hyatt Regency Hyatt Regency Kochi IN - KL - KochiFront OfficeAdministrativeFull-timeReq ID: KOC LocalSummary
You will be responsible to provide an excellent and consistent level of service to your customers. The Guest Service Officer is responsible to contribute to the smooth and efficient running of the Reception within the Rooms Division
Qualifications
Diploma/qualification in Hospitality or Tourism Management
FRONT OFFICE EXECUTIVE
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Responsibilities:
Front Office Executive Requirements:
Front Office Executive
Posted today
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Job Description
Job brief
We are looking for a pleasant Front Desk Representative to undertake all receptionist and clerical duties at the desk of our main entrance. You will be the “face” of the company for all visitors and will be responsible for the first impression we make.
The ideal candidate will have a friendly and easy going personality while also being very perceptive and disciplined. You should be able to deal with complaints and give accurate information. A customer-oriented approach is essential.
The goal is to make guests and visitors feel comfortable and valued while on our premises.
Responsibilities
Requirements
Front Office Executive
Posted 4 days ago
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At Dolkhar, inspired by Ladakh’s people, culture, and traditional values, we have created a boutique hotel that seamlessly integrates a piece of Ladakh with the world while emphasizing conscious, sustainable, and contextual travel. Situated in Tukcha, at the heart of Leh, our boutique stay provides convenient access to essential amenities while offering a serene environment where the mountains echo. We take pride in our seven villas, crafted using locally sourced materials and techniques by Ladakhi artisans, embodying our ideals of community and sustainability. Our rooms reflect the landscape of Ladakh and embody our commitment to creating a zero-waste and zero-plastic ecosystem.
This is a full-time on-site role for a Front Office Executive located in Ladakh, India. The Front Office Executive will be responsible for managing receptionist duties, handling front office tasks, and providing excellent customer service. Key responsibilities include greeting and assisting guests, managing reservations, answering phone calls, and ensuring the smooth operation of the front desk. The role involves significant interaction with guests and requires strong communication and interpersonal skills.
- Interpersonal Skills and Communication skills
- Experience in Receptionist Duties and Front Office tasks
- Strong Customer Service skills
- Excellent organizational and multitasking abilities
- Proficiency in using office management software
- Previous experience in the hospitality industry is a plus
- Ability to work independently and as part of a team
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Front Office Executive
Posted 4 days ago
Job Viewed
Job Description
At Dolkhar, inspired by Ladakh’s people, culture, and traditional values, we have created a boutique hotel that seamlessly integrates a piece of Ladakh with the world while emphasizing conscious, sustainable, and contextual travel. Situated in Tukcha, at the heart of Leh, our boutique stay provides convenient access to essential amenities while offering a serene environment where the mountains echo. We take pride in our seven villas, crafted using locally sourced materials and techniques by Ladakhi artisans, embodying our ideals of community and sustainability. Our rooms reflect the landscape of Ladakh and embody our commitment to creating a zero-waste and zero-plastic ecosystem.
This is a full-time on-site role for a Front Office Executive located in Ladakh, India. The Front Office Executive will be responsible for managing receptionist duties, handling front office tasks, and providing excellent customer service. Key responsibilities include greeting and assisting guests, managing reservations, answering phone calls, and ensuring the smooth operation of the front desk. The role involves significant interaction with guests and requires strong communication and interpersonal skills.
- Interpersonal Skills and Communication skills
- Experience in Receptionist Duties and Front Office tasks
- Strong Customer Service skills
- Excellent organizational and multitasking abilities
- Proficiency in using office management software
- Previous experience in the hospitality industry is a plus
- Ability to work independently and as part of a team
Front Office Executive
Posted today
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Job Description
**Job Locatio**n: Cochin**
**N**umber** **of vacancies:
- 1
**Responsibilities**:
**Any Female Graduate with a pleasing personality & excellent communication skills.**
- Attending phone calls / assisting guest & maintain the reception area / equipment
- Ensure record keeping and monitor movement of staff.
- Deal with queries of employees / guests etc.
- Maintain stock of stationary, keep records of requisition forms
- Maintain housekeeping stock and supervise housekeeping staff
- Answer inquiries about the company
- Route calls to specific people
- Greet visitors warmly and ensure they are comfortable
- Coordinate and record in-flow and out-flow of mails, parcels, couriers and documents
**Experience**: 1 - 3 years
**Qualification**: Any UG / PG
**Salary Bandwidth**:12,000/-** **& above**
**Salary**: ₹12,000.00 - ₹15,000.00 per month
Schedule:
- Morning shift
Ability to commute/relocate:
- Above HDFC Bank, Kadavanthra, Kochi - , Kerala: Reliably commute or planning to relocate before starting work (required)
**Experience**:
- Front desk: 1 year (required)
**Language**:
- English (required)