11 Infosys jobs in Hyderabad

Join Infosys BPM Ltd. Windows Support (Chat Process) Hyderabad

Are you ready to take your technical support career to the next level? Infosys BPM is hiring Senior Technical Process Executives for our Windows Support Chat Process in Hyderabad! If you're passionate about troubleshooting and customer service, this is your chance to work with Microsoft's consumer products and deliver exceptional support via chat.

About the Role:

Position: Senior Technical Process Executive

Location: Hyderabad (100% Work from Office)

Experience: 1 - 3 Years

Shift: Night Shift

What You'll Do:

• Be the first point of contact for customers seeking assistance with Microsoft Windows & O365 issues.
• Provide fast, clear, and effective solutions through chat support.
• Create a positive experience by showing empathy and patience while troubleshooting.
• Use your technical expertise to diagnose and resolve complex problems.

Must-Have Skills & Qualifications:

• Typing speed of 35 WPM or higher (mandatory)
• Prior experience in technical support via chat in Business to Customer
• Excellent written and verbal communication skills
• Any Graduate or Postgraduate (Degree Certificate & Consolidated Marksheet mandatory)
• Hands-on experience troubleshooting Microsoft Windows & O365 queries
• Certifications like Microsoft Certified: Azure Fundamentals or M365 Fundamentals are a strong plus
• Strong problem-solving skills and ability to thrive in a fast-paced environment
• Patience, empathy, and a customer-first mindset
• Must be ready for 100% WFO , no hybrid option

Interview Details:

Dates: 30th August 2025

Time: 10:00 AM 01:00 PM

Venue: Infosys STP- Office no 5,6-963/2 Madhava Reddy colony, ISB road, pin code- , Gachibowli Hyderabad, Building number - 3, Basement Lecture Hall, Landmark- Opposite to ISB college

Please mention "Walkin" in top of your resume.

What to Bring:

• Updated resume (printout)
• Two valid photo ID proofs (PAN Card/Driving License/Voter ID/Passport)
• Original education documents for verification (10th, 12th, Graduation sem-wise marksheets, CMM, provisional & original degree certificates)

Important Notes:

• Laptops, cameras, and other electronic devices are not allowed at the venue due to security reasons.
• Original Government ID is mandatory for security clearance.
• Preference will be given to immediate joiners .

Infosys BPM is an equal opportunity employer. We celebrate diversity and are committed to fostering an inclusive workplace where everyone can thrive.

Ready to launch your career with a global leader?

Come meet us and take the first step toward a rewarding future!

Regards,

Infosys BPM

Talent Acquisition | INFY HR

Join Infosys BPM Ltd. Windows Support (Chat Process) Hyderabad

About the Role:

Position: Senior Technical Process Executive

Location: Hyderabad (100% Work from Office)

Experience: 1 - 2 Years

Shift: Night Shift

Be the Voice of Innovation: Join Our Microsoft Technical Support Team!

Are you a tech enthusiast with a passion for problem-solving and a gift for making the complex simple? Do you get a thrill out of helping others navigate the digital world? If so, we have the perfect opportunity for you to become a key player on our team as a Technical Support Advocate!

At Infosys BPM , we don't just solve problemswe build relationships. As a trusted partner in the Microsoft ecosystem, we are looking for a dedicated and empathetic individual to be the first point of contact for our customers. You will be a hero to our users, guiding them through technical challenges and ensuring they have a seamless and positive experience with some of the world's most essential products.

This is more than a job; it's a chance to grow your expertise in the dynamic world of technology and make a real impact on customer satisfaction and loyalty.

Your Mission, Should You Choose to Accept It:

• Become a Microsoft Maestro: Immerse yourself in the world of Microsoft products, including Windows, Office Microsoft365, and Surface devices. You will be the go-to expert for post-install software issues, updates, and more.
• Be a Problem-Solving Pro: Use your strong analytical skills to diagnose and resolve technical issues via phone, chat, and email. From troubleshooting network connectivity to resolving software glitches, you'll be the one to save the day.
• The Ultimate Advocate: Be the voice of our customers, actively listening to their concerns and translating their needs to our engineering and product teams. Your empathy and clear communication will turn frustrated users into loyal fans.
• The Guide: You won't just solve problems; you'll empower our customers. Guide them through self-help resources, assist with

Join Infosys BPM Ltd. – Windows Support (Chat Process) – Hyderabad

Are you ready to take your technical support career to the next level? Infosys BPM is hiring Senior Technical Process Executive and Senior Technical Process Specialists for our Windows Support Chat Process in Hyderabad! If you’re passionate about troubleshooting and customer service, this is your chance to work with Microsoft’s consumer products and deliver exceptional support via chat.

About the Role:

Position: Senior Technical Process Executive and Senior Technical Process Specialists

Location: Hyderabad (100% Work From Office)

Experience: 1 – 4 Years

Shift: 24x7 Rotational Shifts

What You’ll Do:

• Be the first point of contact for customers seeking assistance with Microsoft Windows & O365 issues.
• Provide fast, clear, and effective solutions through chat support.
• Create a positive experience by showing empathy and patience while troubleshooting.
• Use your technical expertise to diagnose and resolve complex problems.

Must-Have Skills & Qualifications:

• Typing speed of 35 WPM or higher (mandatory)
• Prior experience in technical support via chat
• Excellent written and verbal communication skills
• Any Graduate or Postgraduate (Degree Certificate & Consolidated Marksheet mandatory)
• Hands-on experience troubleshooting Microsoft Windows & O365 queries
• Certifications like Microsoft Certified: Azure Fundamentals or M365 Fundamentals are a strong plus
• Strong problem-solving skills and ability to thrive in a fast-paced environment
• Patience, empathy, and a customer-first mindset
• Must be ready for 100% WFO, no hybrid options

Infosys BPM is an equal opportunity employer. We celebrate diversity and are committed to fostering an inclusive workplace where everyone can thrive.

Ready to launch your career with a global leader?

Come meet us and take the first step toward a rewarding future!

Regards,

Infosys BPM

Talent Acquisition | INFY HR

Join Infosys BPM Ltd. – Windows Support (Chat Process) – Hyderabad

Are you ready to take your technical support career to the next level? Infosys BPM is hiring Technical Process Specialists and Senior Technical Process Specialists for our Windows Support Chat Process in Hyderabad! If you’re passionate about troubleshooting and customer service, this is your chance to work with Microsoft’s consumer products and deliver exceptional support via chat.

About the Role:

Position: Senior Technical Process Specialist / Technical Process Specialist

Location: Hyderabad (100% Work From Office)

Experience: 1 – 6 Years

Shift: 24x7 Rotational Shifts

What You’ll Do:

• Be the first point of contact for customers seeking assistance with Microsoft Windows & O365 issues.
• Provide fast, clear, and effective solutions through chat support.
• Create a positive experience by showing empathy and patience while troubleshooting.
• Use your technical expertise to diagnose and resolve complex problems.

Must-Have Skills & Qualifications:

• Typing speed of 35 WPM or higher (mandatory)
• Prior experience in technical support via chat
• Excellent written and verbal communication skills
• Any Graduate or Postgraduate (Degree Certificate & Consolidated Marksheet mandatory)
• Hands-on experience troubleshooting Microsoft Windows & O365 queries
• Certifications like Microsoft Certified: Azure Fundamentals or M365 Fundamentals are a strong plus
• Strong problem-solving skills and ability to thrive in a fast-paced environment
• Patience, empathy, and a customer-first mindset
• Must be ready for 100% WFO, no hybrid options

Interview Details:

Dates: 19th & 26th July 2025

Time: 10:00 AM – 01:00 PM

Venue: Infosys BPM Limited,

Infosys STP Gate No. 2,

Madhava Reddy Colony,

Opposite ISB College,

Interview Building No. 2, Hyderabad

What to Bring:

• Updated resume (printout)
• Two valid photo ID proofs (PAN Card/Driving License/Voter ID/Passport)
• Original education documents for verification (10th, 12th, Graduation sem-wise marksheets, CMM, provisional & original degree certificates)

Important Notes:

• Laptops, cameras, and other electronic devices are not allowed at the venue due to security reasons.
• Original Government ID is mandatory for security clearance.
• Preference will be given to immediate joiners.

Infosys BPM is an equal opportunity employer. We celebrate diversity and are committed to fostering an inclusive workplace where everyone can thrive.

Ready to launch your career with a global leader?

Come meet us and take the first step toward a rewarding future!

Regards,

Infosys BPM

Talent Acquisition | INFY HR

Join Infosys BPM Ltd. Windows Support (Chat Process) Hyderabad

Are you ready to take your technical support career to the next level? Infosys BPM is hiring Senior Technical Process Executives for our Windows Support Chat Process in Hyderabad! If you're passionate about troubleshooting and customer service, this is your chance to work with Microsoft's consumer products and deliver exceptional support via chat.

About the Role:

Position: Senior Technical Process Executive

Location: Hyderabad (100% Work from Office)

Experience: 1 - 3 Years

Shift: Night Shift

What You'll Do:

• Be the first point of contact for customers seeking assistance with Microsoft Windows & O365 issues.
• Provide fast, clear, and effective solutions through chat support.
• Create a positive experience by showing empathy and patience while troubleshooting.
• Use your technical expertise to diagnose and resolve complex problems.

Must-Have Skills & Qualifications:

• Typing speed of 35 WPM or higher (mandatory)
• Prior experience in technical support via chat in Business to Customer
• Excellent written and verbal communication skills
• Any Graduate or Postgraduate (Degree Certificate & Consolidated Marksheet mandatory)
• Hands-on experience troubleshooting Microsoft Windows & O365 queries
• Certifications like Microsoft Certified: Azure Fundamentals or M365 Fundamentals are a strong plus
• Strong problem-solving skills and ability to thrive in a fast-paced environment
• Patience, empathy, and a customer-first mindset
• Must be ready for 100% WFO, no hybrid option

Interview Details:

Dates: 30th August 2025

Time: 10:00 AM 01:00 PM

Venue: Infosys STP- Office no 5,6-963/2 Madhava Reddy colony, ISB road, pin code- , Gachibowli Hyderabad, Building number - 3, Basement Lecture Hall, Landmark- Opposite to ISB college

Please mention "Walkin" in top of your resume.

What to Bring:

• Updated resume (printout)
• Two valid photo ID proofs (PAN Card/Driving License/Voter ID/Passport)
• Original education documents for verification (10th, 12th, Graduation sem-wise marksheets, CMM, provisional & original degree certificates)

Important Notes:

• Laptops, cameras, and other electronic devices are not allowed at the venue due to security reasons.
• Original Government ID is mandatory for security clearance.
• Preference will be given to immediate joiners.

Infosys BPM is an equal opportunity employer. We celebrate diversity and are committed to fostering an inclusive workplace where everyone can thrive.

Ready to launch your career with a global leader?

Come meet us and take the first step toward a rewarding future!

Regards,

Infosys BPM

Talent Acquisition | INFY HR

Join Infosys BPM Ltd. Windows Support (Chat Process) Hyderabad

About the Role:

Position: Senior Technical Process Executive

Location: Hyderabad (100% Work from Office)

Experience: 1 - 2 Years

Shift: Night Shift

Be the Voice of Innovation: Join Our Microsoft Technical Support Team!

Are you a tech enthusiast with a passion for problem-solving and a gift for making the complex simple? Do you get a thrill out of helping others navigate the digital world? If so, we have the perfect opportunity for you to become a key player on our team as a Technical Support Advocate!

At Infosys BPM, we don't just solve problemswe build relationships. As a trusted partner in the Microsoft ecosystem, we are looking for a dedicated and empathetic individual to be the first point of contact for our customers. You will be a hero to our users, guiding them through technical challenges and ensuring they have a seamless and positive experience with some of the world's most essential products.

This is more than a job; it's a chance to grow your expertise in the dynamic world of technology and make a real impact on customer satisfaction and loyalty.

Your Mission, Should You Choose to Accept It:

• Become a Microsoft Maestro: Immerse yourself in the world of Microsoft products, including Windows, Office Microsoft365, and Surface devices. You will be the go-to expert for post-install software issues, updates, and more.
• Be a Problem-Solving Pro: Use your strong analytical skills to diagnose and resolve technical issues via phone, chat, and email. From troubleshooting network connectivity to resolving software glitches, you'll be the one to save the day.
• The Ultimate Advocate: Be the voice of our customers, actively listening to their concerns and translating their needs to our engineering and product teams. Your empathy and clear communication will turn frustrated users into loyal fans.
• The Guide: You won't just solve problems; you'll empower our customers. Guide them through self-help resources, assist with

Join Infosys BPM Ltd. Windows Support (Chat Process) Hyderabad

Are you ready to take your technical support career to the next level? Infosys BPM is hiring Senior Technical Process Executives for our Windows Support Chat Process in Hyderabad! If you're passionate about troubleshooting and customer service, this is your chance to work with Microsoft's consumer products and deliver exceptional support via chat.

About the Role:

Position: Senior Technical Process Executive

Location: Hyderabad (100% Work from Office)

Experience: 1 - 3 Years

Shift: Night Shift

What You'll Do:

• Be the first point of contact for customers seeking assistance with Microsoft Windows & O365 issues.
• Provide fast, clear, and effective solutions through chat support.
• Create a positive experience by showing empathy and patience while troubleshooting.
• Use your technical expertise to diagnose and resolve complex problems.

Must-Have Skills & Qualifications:

• Typing speed of 35 WPM or higher (mandatory)
• Prior experience in technical support via chat in Business to Customer
• Excellent written and verbal communication skills
• Any Graduate or Postgraduate (Degree Certificate & Consolidated Marksheet mandatory)
• Hands-on experience troubleshooting Microsoft Windows & O365 queries
• Certifications like Microsoft Certified: Azure Fundamentals or M365 Fundamentals are a strong plus
• Strong problem-solving skills and ability to thrive in a fast-paced environment
• Patience, empathy, and a customer-first mindset
• Must be ready for 100% WFO , no hybrid option

Interview Details:

Dates: 30th August 2025

Time: 10:00 AM 01:00 PM

Venue: Infosys STP- Office no 5,6-963/2 Madhava Reddy colony, ISB road, pin code- , Gachibowli Hyderabad, Building number - 3, Basement Lecture Hall, Landmark- Opposite to ISB college

Please mention "Walkin" in top of your resume.

What to Bring:

• Updated resume (printout)
• Two valid photo ID proofs (PAN Card/Driving License/Voter ID/Passport)
• Original education documents for verification (10th, 12th, Graduation sem-wise marksheets, CMM, provisional & original degree certificates)

Important Notes:

• Laptops, cameras, and other electronic devices are not allowed at the venue due to security reasons.
• Original Government ID is mandatory for security clearance.
• Preference will be given to immediate joiners .

Infosys BPM is an equal opportunity employer. We celebrate diversity and are committed to fostering an inclusive workplace where everyone can thrive.

Ready to launch your career with a global leader?

Come meet us and take the first step toward a rewarding future!

Regards,

Infosys BPM

Talent Acquisition | INFY HR