Senior Manager - Treasury (Currency Risk, Insurance & Pensions)
Posted 5 days ago
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**Req ID:** 467227
Role: Treasury Professional - South AsiaCoverageProduct line: Currency Risk Management, Insurance & PensionsGeography: Siemens Energy business in India, Bangladesh, Sri Lanka, Nepal & BhutanKey Areas of Responsibility:Currency Risk Management First point of contact for all Currency Management tasks for business; Support the Business/Project Commercial Managers in the identification of foreign currency risks & advise on mitigation of such risk including assessing the level of risk mitigation in case of currency clause usage Collate foreign currency exposure from business, review project cash flows together with the Project Commercial Managers and initiate consolidated hedge requests to Fx Trader; Monitor the outstanding hedge book and give timely updates to Fx Trader to initiate rollovers/cancellations based on changes to underlying exposures and expected cashflow. Identifying & hedging Balance sheet exposures in line with Siemens policy Provide rates for offer calculation to the business and monitor significant contingent foreign currency exposure, post updating the offer calculation rate every month Report monthly Net Foreign Currency Position and also, on a quarterly basis, report to board of Siemen on foreign currency & commodity exposure & hedging status Advise the Commercial Managers on the appropriate application of Hedge Accounting and the accounting impact of foreign currency transactions and support in the identification of Embedded Derivatives Management of Stakeholders - Must build transparency and trust across all partners; Collaborate effectively with business teams & other regional currency management teams outside India, implement standard methodologies, with a clear focus on digitalization & automation Insurance Risk Management Overseeing all the Insurable risks and the management of the insurance service providers Governance Providing guidance to business on Insurance regulations and optimal coverage Defining and maintaining a processes that would ensure quick reporting and settlement of claims Ensuring that company always adheres to the insurance related regulations Placement of insurable risk in external market, in a transparent and cost effective manner, in alignment with the group policy and with the support of the insurance broker; Ensuring timely payment of insurance premium; Supporting internal stakeholders in identification of new risks and avoid over, under or multiple insurances · Ensuring speedy settlement of claimsPension Management· Performance monitoring of pension related asset managers and controlling funding of pension plans· Supporting the actuarial valuation process for pension and employee benefit plans, as required Qualification/ Experience:· Chartered Accountant I Master's in business administration or equivalent from a reputed institution - with strong academic pedigree· Minimum 8-12 years of relevant experience in corporate treasury/finance environment, preferably in areas of foreign exchange & commodity risk exposure management and/or business commercial / project finance; Experience in Insurance and Pensions will be preferredIn-depth knowledge of currency & commodity markets, Indian central bank guidelines, and Treasury & risk management practices & processes plus Insurance regulations and marketsProficiency in MS Office suite & Treasury Management Systems plus working knowledge of SAP; Adept in quickly understanding and working in customized IT tools at Siemens TreasuryCompetencies:inter-personal skills are must to have Experience in crafting and optimizing processes is required, preferably within a digitalization & automation context Experience in project management by delivering small projects by yourself beyond daily operational tasks Ability to manage multiple stakeholders' expectations; Intense collaboration with the businesses will be the key Basic knowledge of accounting incl hedge accounting required
Business Analyst Insurance
Posted 5 days ago
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A career in IBM Consulting is rooted by long-term relationships and close collaboration with clients across the globe.
You'll work with visionaries across multiple industries to improve the hybrid cloud and AI journey for the most innovative and valuable companies in the world. Your ability to accelerate impact and make meaningful change for your clients is enabled by our strategic partner ecosystem and our robust technology platforms across the IBM portfolio, including Software and Red Hat.
Curiosity and a constant quest for knowledge serve as the foundation to success in IBM Consulting. In your role, you'll be encouraged to challenge the norm, investigate ideas outside of your role, and come up with creative solutions resulting in groundbreaking impact for a wide network of clients. Our culture of evolution and empathy centers on long-term career growth and development opportunities in an environment
**Your role and responsibilities**
What you'll do:
* Individual will be part of IBM's New Business Transformation project with Indian Life Insurer Major based in Mumbai.
* Will work in Hybrid mode.
* This is a client facing role.
* Preparation of BRD documents with client and explaining them to the technical IBM teams will lbe primary responsibility of the individual
Who you are:
* Individual with 12+ years of work experience
* Excellent client facing communication skills
* Preferably based in Mumbai
* Must have worked with an Indian Insurance company / Executed multiple projects with Indian Life insurance companies.
Responsibilities:
* Lead the role of Business Analysis with Indian Life Insurer major
* Understands business processes involved in Policy issuance process
* Understands New product launch complexities, rules and process
* Understands clearly the integrations (internally and external) involved in the overall process
**Required technical and professional expertise**
Insurance domain experience
**Preferred technical and professional experience**
* Integrations and workflows involved in New Business transformation project will be an added advantage.
IBM is committed to creating a diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, caste, genetics, pregnancy, disability, neurodivergence, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.
Customer Service Representative
Posted 5 days ago
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Customer Service Representative
Job Description
The Advisor I, Customer Service position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.
**Essential Functions/Core Responsibilities**
- Ensure service delivered to our customers meets contractual Key Performance Indicator ('KPIs')
- Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer
- Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer
- Greet customers in a courteous, friendly, and professional manner using agreed upon procedures
- Maintain basic knowledge of client products and/or services
- Prepare complete and accurate work including appropriately notating accounts as required
- Participate in activities designed to improve customer satisfaction and business performance
- Offer additional products and/or services
- Track, document and retrieve information in call tracking database
- Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff
In case you are selected for a Content Moderator role, please note that:
1. The nature of the job will include accessing explicit content that includes text, picture, video etc.
2. It will involve content creation; moderation & review of content uploaded on the platform. The reported content will need to be reviewed to find out any kind of abuse including & not limited to Violence, Extremism, Pornography, & Ultra Graphic along with a wide variety of content supporting or opposing religious, sexual, social thought process or behaviors.
3. It includes reviewing content that may be sensitive in nature and need to focus whether reviewed content is in violation of our client's terms of service
**Candidate Profile**
- Graduate / Undergraduate in any discipline (may vary basis the job requirement)
- 0 to 3 years of relevant experience
- Courteous with strong customer service orientation
- Strong computer navigation skills and PC Knowledge
- Ability to effectively communicate, both written and verbally
- Dependable with strong attention to detail
- Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly
- Tolerance for repetitive work in a fast-paced, high production work environment
- Ability to work as a team member, as well as independently
- Demonstrate patience in all customer contact situations, including maintaining a pleasant and professional tone and manner
- Ability to rotate shifts, as needed
- Based on location and/or program, additional experience/skills may be required
*Job requirements may vary by country and will not contravene any local laws
**Career Framework Role**
Has program required basic skill set to perform routine tasks within simple processes but lacking program/product specific knowledge. Works with close supervision and clearly defined procedures. Starting to demonstrate familiarity with client terminology, operating standards and procedures. Starter without sustained metric performance levels.
**- Ability to effectively communicate, both written and verbally**
- Listen attentively to customer needs and concerns; demonstrate empathy
- Clarify customer requirements; probe for and confirm understanding of requirements or problem
- Confirm customer understanding of the solution and provide additional customer education as needed
- Ability to learn including strong problem-solving skills
- Demonstrate strong probing and problem-solving skills
- Should be able to handle complex queries
- Should be able to resolve customer queries independently
**Disclaimer**
The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.
Concentrix is an equal opportunity employer. Concentrix evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status or any other legally protected characteristic.
NOTICE: Recruitment Fraud Alert
**Concentrix hires people solely based on merit. We do not request or accept payments or security deposits from candidates during our hiring process. We also don't solicit payment to verify a candidate's banking information upon employment. If you or anyone else receives unexpected communication about a job offer or interview that involves money, please be vigilant and identify it as a potential scam.**
**Learn more:** ** Mumbai - Magnus Towers, 501, 5th
Language Requirements:
Time Type:
Full time
**If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California Residents (
Customer Service Representative
Posted 5 days ago
Job Viewed
Job Description
Customer Service Representative
Job Description
The Advisor I, Customer Service position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.
**Essential Functions/Core Responsibilities**
- Ensure service delivered to our customers meets contractual Key Performance Indicator ('KPIs')
- Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer
- Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer
- Greet customers in a courteous, friendly, and professional manner using agreed upon procedures
- Maintain basic knowledge of client products and/or services
- Prepare complete and accurate work including appropriately notating accounts as required
- Participate in activities designed to improve customer satisfaction and business performance
- Offer additional products and/or services
- Track, document and retrieve information in call tracking database
- Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff
In case you are selected for a Content Moderator role, please note that:
1. The nature of the job will include accessing explicit content that includes text, picture, video etc.
2. It will involve content creation; moderation & review of content uploaded on the platform. The reported content will need to be reviewed to find out any kind of abuse including & not limited to Violence, Extremism, Pornography, & Ultra Graphic along with a wide variety of content supporting or opposing religious, sexual, social thought process or behaviors.
3. It includes reviewing content that may be sensitive in nature and need to focus whether reviewed content is in violation of our client's terms of service
**Candidate Profile**
- Graduate / Undergraduate in any discipline (may vary basis the job requirement)
- 0 to 3 years of relevant experience
- Courteous with strong customer service orientation
- Strong computer navigation skills and PC Knowledge
- Ability to effectively communicate, both written and verbally
- Dependable with strong attention to detail
- Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly
- Tolerance for repetitive work in a fast-paced, high production work environment
- Ability to work as a team member, as well as independently
- Demonstrate patience in all customer contact situations, including maintaining a pleasant and professional tone and manner
- Ability to rotate shifts, as needed
- Based on location and/or program, additional experience/skills may be required
*Job requirements may vary by country and will not contravene any local laws
**Career Framework Role**
Has program required basic skill set to perform routine tasks within simple processes but lacking program/product specific knowledge. Works with close supervision and clearly defined procedures. Starting to demonstrate familiarity with client terminology, operating standards and procedures. Starter without sustained metric performance levels.
**- Ability to effectively communicate, both written and verbally**
- Listen attentively to customer needs and concerns; demonstrate empathy
- Clarify customer requirements; probe for and confirm understanding of requirements or problem
- Confirm customer understanding of the solution and provide additional customer education as needed
- Ability to learn including strong problem-solving skills
- Demonstrate strong probing and problem-solving skills
- Should be able to handle complex queries
- Should be able to resolve customer queries independently
**Disclaimer**
The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.
Concentrix is an equal opportunity employer. Concentrix evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status or any other legally protected characteristic.
NOTICE: Recruitment Fraud Alert
**Concentrix hires people solely based on merit. We do not request or accept payments or security deposits from candidates during our hiring process. We also don't solicit payment to verify a candidate's banking information upon employment. If you or anyone else receives unexpected communication about a job offer or interview that involves money, please be vigilant and identify it as a potential scam.**
**Learn more:** ** Thane - G-Corp, Maharashtra
Language Requirements:
Time Type:
Full time
**If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California Residents (
Area Manager - Corporate Insurance
Posted today
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Mandate open in one of the leading steel manufacturing companies of India.
Area Manager - Corporate Insurance
Location: Mumbai
Budget upto 35-40 LPA
MBA/PGDBA with insurance specialization is a MUST.
OR Associate or Fellow from the Insurance Institute of India
Job Details:
> To manage the insurance portfolio of all types of insurance policies & ensure adequate risk coverage at optimum costs and claims management.
> To procure various insurance policies with adequate coverage at optimum cost, ensure timely renewal of the insurance policies, and ensure internal customer expectations for deliverables in terms of time, cost, and service quality are met in line with business objectives.
> Proficient in managing insurance claims, especially PDBI claims
> Good technical knowledge about insurance products, coverage features, and the claims process
Mail me for more details:
Head of Travel Insurance Claims
Posted today
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Job Description
We are a PE-backed firm developing exciting travel insurance, assistance and value-added products for the B2B travel space. We come from organisations such as Citi, PhonePe, HDFC Bank, Tata Digital, MakeMyTrip etc., and are incubated by one of India’s leading B2B travel businesses.
We are looking for a Head of Travel Claims to join our rapidly growing team. You will be responsible for overseeing the claims management process, coordinating with our insurance and TPA partners, ensuring accurate and timely processing of claims, and monitoring the overall performance of the claims department. Day-to-day tasks include evaluating claims, coordinating with various teams to ensure efficient claims workflows, and maintaining compliance with industry regulations.
This is an excellent opportunity for a senior manager, preferably with travel claims experience with a leading insurer / TPA, to step into a leadership role with an exciting, rapidly growing Insurtech. The ideal candidate will have
· 3 to 10 years of experience in Claims management, preferably travel
· Strong track record with a leading general/health insurer or travel TPA
· Extraordinary customer-focus, empathy, and attention to detail
· Entrepreneurial mindset and the drive to build a leading business from the early days
This is a completely work-from-office role located in Mumbai (Western suburbs). If this is of interest, we look forward to connecting.
Life insurance entrepreneurship role ( Fully variable) No fixed salary
Posted today
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Internal Auditor- Banking/Insurance
Posted today
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Job Title: Risk Advisory
We have active roles with 2 different clients at Mumbai location.
About the Role:
We are seeking motivated and enthusiastic Chartered Accountants/ACCA professionals (freshers or with up to 12 year of experience) to join our team. This role offers exposure to diverse and challenging work across areas such as accounting advisory, governance, risk and controls, and finance transformation within the Financial Services sector.
Key Responsibilities:
- Support preparation of high-quality deliverables for internal controls and finance transformation projects
- Collaborate with team members and engage with client stakeholders
- Assist in SOx, ICFR, and financial controls programs
- Work with cross-functional specialists (e.g., risk modelling, regulatory, and IT teams)
- Contribute to finance change programs driven by reporting changes, organizational shifts, or transformation initiatives
Ideal Candidate:
- Chartered or Certified Accountant (ACA/ACCA or equivalent)
- 0–12 year of post-qualification experience
- Basic understanding of SOx compliance, ICFR frameworks, and financial control best practices
- Exposure to IFRS, UK GAAP and/or US GAAP
- Strong interpersonal, communication, and collaboration skills
- Eager to learn, adaptable, and able to apply academic knowledge to real-world challenges
What You’ll Gain:
- Hands-on experience with Financial Services clients
- Structured training and coaching
- Exposure to finance, accounting, and control frameworks
- A clear path for career development in a growing advisory team
Test Manager Health Insurance
Posted today
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Role - Test Manager- Health Insurance
Job Location - Mumbai – Work from Office
Exp. 10+ Years
Key Responsibilities:
1. TCOE Leadership & Automation Strategy Establish and evolve the Test Center of Excellence (TCOE) to drive standardization, best practices, and governance. Promote and implement an “Automation First” approach, tightly integrated with DevOps and CI/CD practices. Continuously assess and identify automation opportunities across application portfolios.
2. Multi-Stream Delivery Management Manage QA delivery across various project portfolios, including Change Requests (CRs) and application enhancements. Ensure alignment of testing activities across functional, regression, performance, and automation efforts.
3. Agile & Adaptive Project Planning Create robust and adaptive QA plans to support frequently changing business and technical requirements in Agile and hybrid environments. Collaborate with stakeholders to align testing efforts with evolving priorities.
4. Team Leadership & Culture Building Foster a collaborative and high-performance QA culture that values accountability, motivation, and continuous improvement. Guide and mentor team members, nurturing leadership and technical capabilities.
5. Stakeholder Communication & Customer Agility Act as the primary QA contact for stakeholders, ensuring transparency, responsiveness, and alignment with customer expectations. Embrace agility in customer environments with optimism and solution-oriented planning.
6. Upskilling & AI-Led Technology Enablement Lead upskilling efforts for the team in emerging QA technologies, especially AI and ML-driven testing tools and practices. Encourage innovation through AI-focused pilot projects and continuous learning paths.
7. Quality Governance & Metrics Implement strong QA governance for all projects, ensuring standardization and control. Drive daily, weekly, and monthly reporting to provide visibility into quality metrics, test coverage, defect status, and automation progress. Use QA metrics to inform decision-making and promote early issue resolution.
8. Expertise in Automation Tools Maintain hands-on knowledge and strategic expertise in top 5 automation tools (both open-source and licensed) across mobile, web, mainframe, and API platforms.
Senior Director - Specialty (Insurance)
Posted today
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Marsh McLennan Global Services is seeking candidates for the following position based in the Mumbai office
Senior Director – Specialty (Grade H)
No. of roles - 1
Description:
We are seeking a highly skilled and experienced Specialty Leader within our Center of Excellence. As a Specialty Leader, you will be responsible for leading a global team of professionals who understand client and insurer requirements, provide administrative & technical support to develop or enhance insurance products and solutions working closely with Global Specialty organization.
What can you expect?
- Build a high performing Specialty organization within CoE through hiring, monitoring, coaching, developing and mentoring colleagues
- Drive technical support activities around understanding client insurance requirements, reviewing placement data and developing and maintaining clause library for products/ solutions
- Develop deep industry and product knowledge within team to support development and enhancement of insurance products and solutions
- Support collaboration across regions and practices to review client coverage specifications against existing product portfolio to find opportunities to enhance existing product/ solutions or develop new product / solutions
- Develop strong working relationships with distribution and placement teams to deliver optimal outcomes for our clients
- Continually innovate to enhance ways of working across practices and regions
- Managing the CoE resources either directly or through a matrixed relationship
We will count on you to:
- Attract, coach and develop talent within the Specialty organization such that the objectives of the team are executed and aligned with the global strategy
- Implement short and long-term staffing strategies that aligns with the business objectives and target operating model
- Support global specialty organization to review and enhance existing products and solutions
- Review client exposure, placement and claims data to help articulate new features/ coverages for specialization to support development of new product / solutions
- Help with administrative activities for reviewing clauses across insurance contracts and maintaining clause library for products/ solutions
- Support in creating and developing analytical models to be leveraged by Specialty practices across regions
- Conduct quality checks on data capture and processes to ensure accuracy, completeness, and adherence to internal policies and procedures. Identify areas for improvement and recommend process enhancements to optimize efficiency and effectiveness
- Stay updated on market trends, product offerings, and emerging risks to provide valuable insights to the global specialty teams
- Ensure compliance with regulatory requirements, industry standards, and internal policies. Stay updated on changes in regulations and communicate relevant updates to the broader team
What you need to have:
- MBA from a premier business school or equivalent degree in Risk Management/Insurance related field
- 15+ years of experience in insurance placement, underwriting, or related roles with minimum 5 years leading a specialist team in similar capacity
- Strong industry knowledge within one or more insurance specialty lines – Energy & Power, Marine, Credit, FinPro, Construction, PEMA or Cyber
- Leadership experience, with the ability to inspire and motivate a team
- Strong business acumen, stakeholder management, relationship building, executive presence, communication, influencing, and negotiation skills
- Experience working with global stakeholders and cultures
What makes you stand out?
- Professional certifications (e.g., CPCU, ARM)
- Knowledge of regulatory requirements and compliance standards
- Experience in setting up specialty teams in global capability centers or broking business
Marsh, a business of Marsh McLennan (NYSE: MMC), is the world’s top insurance broker and risk advisor. Marsh McLennan is a global leader in risk, strategy and people, advising clients in 130 countries across four businesses: Marsh, Guy Carpenter, Mercer and Oliver Wyman. With annual revenue of $24 billion and more than 90,000 colleagues, Marsh McLennan helps build the confidence to thrive through the power of perspective. For more information, visit marsh.com, or follow on LinkedIn and X.
Marsh McLennan is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age, background, caste, disability, ethnic origin, family duties, gender orientation or expression, gender reassignment, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law.
Marsh McLennan is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh McLennan colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person.