402 IT Services jobs in Hyderabad

Technical Services Consultant

Hyderabad, Andhra Pradesh Google

Posted 10 days ago

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Job Description

**Minimum qualifications:**
+ Bachelor's degree in Science, Technology, Engineering, Mathematics or equivalent practical experience.
+ 3 years of experience in solution engineering.
+ 2 years of experience in system architecture and reading code (e.g., Python).
+ 1 year of experience in stakeholder management, professional services, or technical consulting.
**Preferred qualifications:**
+ Master's degree in Engineering, Computer Science, or a related technical field.
+ Experience in collaborating with teams, groups, business units, channel partners, systems integrators, and third-party developers to deliver solutions.
+ Experience in application or workload migration to public cloud providers.
+ Knowledge of Information Technology (IT) operations, database systems, networking, IT security, application development, service architecture, cloud-native application development, hosted services, storage systems, or content delivery networks.
As a Technical Solutions Consultant, you will be responsible for the technical relationship of our largest advertising clients and/or product partners. You will lead cross-functional teams in Engineering, Sales and Product Management to leverage emerging technologies for our external clients/partners. From concept design and testing to data analysis and support, you will oversee the technical execution and business operations of Google's online advertising platforms and/or product partnerships.
You will be able to balance business and partner needs with technical constraints, develop innovative, cutting edge solutions and act as a partner and consultant to those you are working with. You will also be able to build tools and automate products, oversee the technical execution and business operations of Google's partnerships, as well as develop product strategy and prioritize projects and resources.
Google Cloud accelerates every organization's ability to digitally transform its business and industry. We deliver enterprise-grade solutions that leverage Google's cutting-edge technology, and tools that help developers build more sustainably. Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems.
**Responsibilities:**
+ Accelerate customer adoption of Google Cloud. Provide technical guidance and manage timelines, milestones, migration goals and business transformation strategies.
+ Advocate for customer needs in order to overcome adoption blockers and drive new feature development. Lead across multiple work streams and teams to drive customer momentum.
+ Develop relationships with stakeholders to facilitate adoption of new features and products. Partner with Support, Engineers, and Site Reliability Engineers to ensure customer success and optimize customer's experience.
+ Develop best practices and assets based on learnings from customer journeys to automate and promote customer success.
+ Work with customer stakeholders as a trusted advisor and provide expert guidance on solution decisions.
Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also and If you have a need that requires accommodation, please let us know by completing our Accommodations for Applicants form:
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Technical Services Engineer Expert

Hyderabad, Andhra Pradesh Fujitsu

Posted today

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1.Minimum 10 years in cybersecurity space and 7 years of relevant experience in vulnerability management domain.2.Understanding and Handson experience in implementing or doing operations as per the phases of vulnerability Management lifecycle . 3.Experience in working or deployment of scanner appliances and cloud agents.4.Experience in doing asset discovery or IT network asset identification scanning.5.Good understanding of best vulnerability scanning practices and reporting strategies. 6.Exposure in doing vulnerability analysis and checking the possible patches, solutions, and work arounds.7.Should be able to do management of zero-day vulnerabilities. 8.Skilled in vulnerability prioritization based on severity, CVSS, risk-based approach : impact analysis, business criticality and vulnerability exploitability. 9.Prepare remediation plan. Co-ordinate and follow up with the asset owners to get the vulnerabilities remediated. 10.Ensuring end to end vulnerability identification and remediation governance.11.Understanding of asset management, tagging, creating custom dashboards, scanning, and report templates via different VM tools.12.Ability to present reports and dashboards to customers or service line as planned or on ad hoc basis. Prepare and present the weekly/monthly vulnerability reports to executive management.13.Experience in developing and maintaining vulnerability exception / exclusion management process and tracking all the risks associated in a risk register.14.Experience with Policy Compliance scanning based on famous frameworks such as CIS, PCI DSS etc.15.Integration with well-known third-party IT tools, software & data sources such as: SNOW, Jira etc.16.Experience in preparing and maintaining technical documentation such as HLD, LLD and other Architecture documents.17.Eagerness to upskill and reskill as per the requirements and opportunities with Service line.18.Hands on troubleshooting experience in widely used scanning solutions such as Tenable Nessus, Tenable.sc, Tenable.io, Qualys, Rapid7, MS defender etc.19.Work with Presales team with vulnerability management project bids to convert them to potential upcoming business opportunities.20.Excellent verbal and written communication skills.21.Proficiency in web application security (OWASP top 10), penetration testing will be an added advantage.22.Professional/Technical certifications will be an added advantage.

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Senior Technical Lead - Managed Services

Hyderabad, Andhra Pradesh Staffington Global

Posted 16 days ago

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Job Description :


  • Candidate should have 4+ years of experience in Production support or Application support with excellent communication skills.
  • Candidate should have experience in leading a small team or ability to lead a team.
  • Candidate must have exp in Python and SQL and with good understanding of financial domain/Fintech industry.
  • Candidate should have experience in writing Python scripting and SQL queries.
  • Educational criteria: BE/B.Tech/ B.Tech + MBA
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Senior Technical Lead - Managed Services

Hyderabad, Andhra Pradesh Staffington Global

Posted 2 days ago

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Job Description

Job Description :

  • Candidate should have 4+ years of experience in Production support or Application support with excellent communication skills.
  • Candidate should have experience in leading a small team or ability to lead a team.
  • Candidate must have exp in Python and SQL and with good understanding of financial domain/Fintech industry.
  • Candidate should have experience in writing Python scripting and SQL queries.
  • Educational criteria: BE/B.Tech/ B.Tech + MBA
This advertiser has chosen not to accept applicants from your region.

Senior Technical Lead - Managed Services

Hyderabad, Andhra Pradesh Staffington Global

Posted today

Job Viewed

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Job Description

Job Description :

  • Candidate should have 4+ years of experience in Production support or Application support with excellent communication skills.
  • Candidate should have experience in leading a small team or ability to lead a team.
  • Candidate must have exp in Python and SQL and with good understanding of financial domain/Fintech industry.
  • Candidate should have experience in writing Python scripting and SQL queries.
  • Educational criteria: BE/B.Tech/ B.Tech + MBA

This advertiser has chosen not to accept applicants from your region.

Senior Technical Lead - Managed Services

Hyderabad, Andhra Pradesh Staffington Global

Posted 14 days ago

Job Viewed

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Job Description

Job Description :


  • Candidate should have 4+ years of experience in Production support or Application support with excellent communication skills.
  • Candidate should have experience in leading a small team or ability to lead a team.
  • Candidate must have exp in Python and SQL and with good understanding of financial domain/Fintech industry.
  • Candidate should have experience in writing Python scripting and SQL queries.
  • Educational criteria: BE/B.Tech/ B.Tech + MBA
This advertiser has chosen not to accept applicants from your region.

Senior Technical Lead - Managed Services

Hyderabad, Andhra Pradesh Staffington Global

Posted today

Job Viewed

Tap Again To Close

Job Description

Job Description :


  • Candidate should have 4+ years of experience in Production support or Application support with excellent communication skills.
  • Candidate should have experience in leading a small team or ability to lead a team.
  • Candidate must have exp in Python and SQL and with good understanding of financial domain/Fintech industry.
  • Candidate should have experience in writing Python scripting and SQL queries.
  • Educational criteria: BE/B.Tech/ B.Tech + MBA
This advertiser has chosen not to accept applicants from your region.
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Managed Services Engineer (L3)

Hyderabad, Andhra Pradesh NTT America, Inc.

Posted 16 days ago

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Job Description

**Make an impact with NTT DATA**
Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion - it's a place where you can grow, belong and thrive.
**Your day at NTT DATA**
The Managed Services Cross Technology Engineer (L3) is a seasoned engineering role, responsible for providing a service to clients by proactively identifying and resolving technical incidents and problems.
Through pre-emptive service incident and resolution activities, as well as product reviews, operational improvements, operational practices, and quality assurance this role will maintain a high level of service to clients.
The primary objective of this role is to ensure zero missed service level agreement (SLA) conditions. The Managed Services Cross Technology Engineer (L3) is responsible for managing tickets of high complexity, conducts advanced and complicated tasks, and provides resolution to a diverse range of complex problems.
This position uses considerable judgment and independent analysis within defined policies and practices and applies analytical thinking and deep technical expertise in achieving client outcomes, while coaching and mentoring junior team members across functions.
The Managed Services Cross Technology Engineer (L3) focusses across two or more technology domains such as (but not limited to) Cloud, Security, Networking, Applications and / or Collaboration and may also contribute to / support on project work as and when required.
**What you'll be doing**
Primary Skills:
NetApp FAS, EMC VNX, IBM StoreWize, HP, 3PAR, Azure Storage Account; Azure Backup, Recovery Services Vault, Netbackup, Tivoli Storage Management, CommVault, Acronis, VEEAM; Netbacukp
Experience supporting enterprise class infrastructure.
Backup/Media servers upgrades/deployment/support
EMC Networker/AVAMAR, VERITAS NetBackup, Commvault, Barracuda & Rubrik
PureDisk, Data Domain, MSDP
Physical tape libraries (Such as IBM, Dell & Quantum)
Familiarity with DPA to configure the reports (or similar reporting tools)
Understanding of basic Layer2 and Layer 3 backup concepts relevant to respective backup tools.
Backup Engineers play an important and significant role in the day-to-day operations and delivery of IT infrastructure for enterprise Backup environment. Expected to implement to desired standards and support the following elements of an Enterprise caliber IT stack: NetBackup, Networker, AVAMAR, Barracuda, Commvault and Rubrik backup technologies. Expected to know from a high level how all components of an enterprise IT stack work together and affect each other and have specialized knowledge and troubleshooting ability in at least 1 or more layers of the technology stack.
Be able to effectively manage and work a ticketing support queue.
Troubleshoot and assess performance issues using typical backup management tools.
Effectively respond to critical customer outages related to hardware faults and software bugs within the infrastructure.
Maintain new and/or existing environments including planning upgrades, tracking EOL dates and documenting inter-dependencies.
Manage projects self-sufficiently and to 100% completion.
Monitoring and troubleshooting the backup failures.
Capacity monitoring of Disk pools
Deploying backup infrastructure and configuring backup for the hosts
Executing datacenter migrations and DR tests
Effectively time track and report hours worked.
Proactively address issues in the environment and provide resolution.
Work with various vendors on problem tickets and drive vendors to resolution and root cause.
Provide root cause analysis and log evaluation after outages.
Create and manage necessary documentation including but not limited to system standards, run books, etc. Think creatively to provide solutions in the environment.
Evaluating infrastructure readiness for new customer projects
Participate in a weekend on call rotation.
Additional Experience/Skillsets
Scripting and Automation with PowerShell and Python
Ability to work on cross-functional teams.
Excellent oral and written communication skills, with the ability to communicate to various levels of management.
Understanding including the ability to monitor, tune and troubleshoot the Microsoft systems.
Strong analytical capabilities
**Workplace type** **:**
Hybrid Working
**About NTT DATA**
NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo.
**Equal Opportunity Employer**
NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.
This advertiser has chosen not to accept applicants from your region.

Managed Services Engineer (L3)

Hyderabad, Andhra Pradesh NTT

Posted today

Job Viewed

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Job Description

JOB DESCRIPTION

Make an impact with NTT DATA
Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive.

Your day at NTT DATA

The Managed Services Cross Technology Engineer (L3) is a seasoned engineering role, responsible for providing a service to clients by proactively identifying and resolving technical incidents and problems.

Through pre-emptive service incident and resolution activities, as well as product reviews, operational improvements, operational practices, and quality assurance this role will maintain a high level of service to clients.

The primary objective of this role is to ensure zero missed service level agreement (SLA) conditions. The Managed Services Cross Technology Engineer (L3) is responsible for managing tickets of high complexity, conducts advanced and complicated tasks, and provides resolution to a diverse range of complex problems.

This position uses considerable judgment and independent analysis within defined policies and practices and applies analytical thinking and deep technical expertise in achieving client outcomes, while coaching and mentoring junior team members across functions.

The Managed Services Cross Technology Engineer (L3) focusses across two or more technology domains such as (but not limited to) Cloud, Security, Networking, Applications and / or Collaboration and may also contribute to / support on project work as and when required.

What you'll be doing

Primary Skills:
NetApp FAS, EMC VNX, IBM StoreWize, HP, 3PAR, Azure Storage Account; Azure Backup, Recovery Services Vault, Netbackup, Tivoli Storage Management, CommVault, Acronis, VEEAM; Netbacukp

Experience supporting enterprise class infrastructure.
Backup/Media servers upgrades/deployment/support
EMC Networker/AVAMAR, VERITAS NetBackup, Commvault, Barracuda & Rubrik
PureDisk, Data Domain, MSDP
Physical tape libraries (Such as IBM, Dell & Quantum)
Familiarity with DPA to configure the reports (or similar reporting tools)
Understanding of basic Layer2 and Layer 3 backup concepts relevant to respective backup tools.
Backup Engineers play an important and significant role in the day-to-day operations and delivery of IT infrastructure for enterprise Backup environment. Expected to implement to desired standards and support the following elements of an Enterprise caliber IT stack: NetBackup, Networker, AVAMAR, Barracuda, Commvault and Rubrik backup technologies. Expected to know from a high level how all components of an enterprise IT stack work together and affect each other and have specialized knowledge and troubleshooting ability in at least 1 or more layers of the technology stack. 
Be able to effectively manage and work a ticketing support queue.
Troubleshoot and assess performance issues using typical backup management tools. 
Effectively respond to critical customer outages related to hardware faults and software bugs within the infrastructure.
Maintain new and/or existing environments including planning upgrades, tracking EOL dates and documenting inter-dependencies.
Manage projects self-sufficiently and to 100% completion.
Monitoring and troubleshooting the backup failures.
Capacity monitoring of Disk pools
Deploying backup infrastructure and configuring backup for the hosts
Executing datacenter migrations and DR tests
Effectively time track and report hours worked.
Proactively address issues in the environment and provide resolution.
Work with various vendors on problem tickets and drive vendors to resolution and root cause.
Provide root cause analysis and log evaluation after outages.
Create and manage necessary documentation including but not limited to system standards, run books, etc. Think creatively to provide solutions in the environment.
Evaluating infrastructure readiness for new customer projects
Participate in a weekend on call rotation.
Additional Experience/Skillsets
Scripting and Automation with PowerShell and Python
Ability to work on cross-functional teams.
Excellent oral and written communication skills, with the ability to communicate to various levels of management.
Understanding including the ability to monitor, tune and troubleshoot the Microsoft systems.
Strong analytical capabilities

Workplace type:

Hybrid Working

About NTT DATA
NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo.

Equal Opportunity Employer
NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.

This advertiser has chosen not to accept applicants from your region.

Managed Services Analyst - I

Hyderabad, Andhra Pradesh GHX

Posted today

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Role Summary

The Managed Services Analyst Calling is part of the Managed Services Customer Experience organization within GHX. This team works on behalf of customers of GHX (hospitals) in enabling seamless purchase order processing. The analyst in this role works within our custom software to process order transactions that require manual assistance for completion. The analyst would:

  • Work within a software queue to identify the next order for processing
  • Call US based healthcare suppliers and obtain key order processing information
  • Correlate order response information based on attributes that are confirmed in the call
  • The analyst would be responsible for escalating the case to the necessary parties in case of an impasse. In all the required cases, the analyst must create case notes and maintain the case information within our software. This position requires excellent English verbal skills, effective time management, a passion for excellent customer service, performance excellence, attention to detail, high level of integrity and work ethic. Required Skills
  • Excellent communication skills with neutral English accent and ability to understand foreign English accents
  • Strong customer support skills
  • Proficiency in Microsoft Office applications and basic knowledge of Excel
  • Navigate and manage multiple tabs at once
  • Strong accountability and integrity due to sensitive nature of information
  • Determined, detail oriented, and proactive individual
  • Ability to execute all the checklist actions in the owned transactions
  • Clear and effective written communication
  • Roles & Responsibilities
  • Attain mastery on all the learning resources shared
  • Triage the case assigned and act adhering to the SOP
  • Initiate phone calls to the supplier to get required details which would aid further processing of the case
  • Work with suppliers on calls to take inputs and resolve the cases
  • Make case notes and escalate if required for next level of associate group
  • Reconcile data and loop the raw information to the transactional workflow
  • Flag any or all the outliers and contribute to the knowledge base improvement
  • Adhere to timelines in handling the cases assigned and maintain hourly throughput
  • Proactively call out any failures and downtimes
  • Use and update the trackers and dashboards to understand and shift to the necessary queues
  • Ownership in shifting between the queues to maintain the throughput across all the queues
  • Escalate and seek support for any roadblocks
  • Partner with peers and brainstorm ideas and contribute SOP development
  • Participate in meetings and discussions and share valuable feedback/inputs
  • Volunteer if needed for additional one-time activities within the role scope
  • Maintain data confidentiality and high work ethic
  • Education and Experience:
  • College or University degree
  • 1-3 years of experience
  • Additional:

  • 1 way drop cab facility
  • Must be flexible for US shifts
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