419 IT Services jobs in Hyderabad

**Req ID:** 328089
NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.
We are currently seeking a Technical Access services to join our team in Hyderabad, Telangana (IN-TG), India (IN).
**Purpose**
Drives technical implementation of processes or capabilities to address compliance, security and general IT risks to ensure that IT supports the business objectives of the group. Oversees implementation of technologies and programs with focus on local and regional deployments.
**Job Accountabilities**
**Key Accountabilities**
Responsible for effective delivery of projects and services on mitigation of risks and control implementation leading to effective risk management.
- Assists projects to identify and align business with technical capabilities, design security controls and test their effectiveness ensuring the product implemented addresses both business and security needs.
- Applies and supports IT security, risk and compliance technologies leading to higher adoption rates. - Provides consultancy on security architecture and product standards ensuring business meets the minimum-security standard.
- Participates in supplier assurance management and identifies gaps in services provided.
- Analyzes security response processes leading to effective risk reduction.
- Provides support and consultancy for gathering of security metrics information leading to identification of areas for improvement.
- Contributes to the execution of security initiatives by deploying, configuring and supporting security technologies especially those utilizing physical and virtual architectures.
- Contributes to the development of comprehensive project plans and drive the execution of these plans to ensure project success.
- Act as a project assurance representative on many projects simultaneously.
- Ensure that project objectives are delivered on time and meet stakeholder expectations for quality.
- Manage project task execution independently
- Provide security subject matter expertise, evaluating proposals and recommending available solutions.
- Contributes to projects and ensures direction is consistent with the business goals and objectives identified for a given solution; provides guidance to engaged, 3rd party contractors and consultants.
- Updates and delivers status of initiatives; manages plan to remediate compliance gaps and supports audit initiatives.
- Leads implementation and support of processes, security supplier interactions, application security, and incident response.
- Responsible for implementing and enforcing IT policies, stakeholder engagement, security technology implementation, security architecture, and security supplier management and engagement.
- Contribute to the delivery of assigned IT projects in own area of expertise for specific lines of business, collaborating with IT colleagues from across the wider function to agree an approach for project / program management.
- Support maintenance of IT security capabilities in alignment with defined service level agreements.
- Extended Hours during Peak Periods/Shift Work/Holiday Work, as required
- Regular Predictable Attendance
**Skills**
+ Functional/Technical Skills Application Design, Architecture - Proficiency Level Intermediate
+ Change Control - Proficiency Level Intermediate Information Security Architecture - Proficiency - Level Intermediate
+ Information Security Technologies - Proficiency Level Intermediate
+ IT Service - Management (ITSM) - Proficiency Level Basic
+ Network and Internet Security - Proficiency Level Intermediate System and Technology Integration - Proficiency Level Intermediate
+ System Development Life Cycle - Proficiency Level Intermediate
+ Technical Troubleshooting - Proficiency Level Intermediate
+ Risk Management - Proficiency Level Intermediate
**Specific technical Skills**
1. Intermediate proficiency in scripting and general automation (Python or Powershell)
2. Intermediate proficiency in Cloud Automation (AWS, Azure and GCP)
3. Basic proficiency in containerization and orchestration (Docker, Kuberenetes)
4. Basic proficiency in CI/CD Pipelines (Jenkins, GitHub Actions)
5. Basic proficiency in IaC (Terraform)
**Required**
- Bachelor's degree and 5 or more years of experience in the information technology area
- IT Governance experience
- Project management experience
- Experience with software development lifecycle process
- Experience in Information Security and User Experience Design
- MS Office experience
- Experience with O365 SharePoint / Teams
- Technical Writing skills
- Knowledge of private/public cloud services, concepts of cloud security of ZERO trust
**About NTT DATA**
NTT DATA is a $30 billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long term success. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure and connectivity. We are one of the leading providers of digital and AI infrastructure in the world. NTT DATA is a part of NTT Group, which invests over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. Visit us at us.nttdata.com ( DATA endeavors to make_** **_ **_accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at_** **_ **_._** **_This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click here ( . If you'd like more information on your EEO rights under the law, please click here ( . For Pay Transparency information, please click here ( ._**

**Req ID:** 328089
NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.
We are currently seeking a Technical Access services to join our team in Hyderabad, Telangana (IN-TG), India (IN).
**Purpose**
Drives technical implementation of processes or capabilities to address compliance, security and general IT risks to ensure that IT supports the business objectives of the group. Oversees implementation of technologies and programs with focus on local and regional deployments.
**Job Accountabilities**
**Key Accountabilities**
Responsible for effective delivery of projects and services on mitigation of risks and control implementation leading to effective risk management.
- Assists projects to identify and align business with technical capabilities, design security controls and test their effectiveness ensuring the product implemented addresses both business and security needs.
- Applies and supports IT security, risk and compliance technologies leading to higher adoption rates. - Provides consultancy on security architecture and product standards ensuring business meets the minimum-security standard.
- Participates in supplier assurance management and identifies gaps in services provided.
- Analyzes security response processes leading to effective risk reduction.
- Provides support and consultancy for gathering of security metrics information leading to identification of areas for improvement.
- Contributes to the execution of security initiatives by deploying, configuring and supporting security technologies especially those utilizing physical and virtual architectures.
- Contributes to the development of comprehensive project plans and drive the execution of these plans to ensure project success.
- Act as a project assurance representative on many projects simultaneously.
- Ensure that project objectives are delivered on time and meet stakeholder expectations for quality.
- Manage project task execution independently
- Provide security subject matter expertise, evaluating proposals and recommending available solutions.
- Contributes to projects and ensures direction is consistent with the business goals and objectives identified for a given solution; provides guidance to engaged, 3rd party contractors and consultants.
- Updates and delivers status of initiatives; manages plan to remediate compliance gaps and supports audit initiatives.
- Leads implementation and support of processes, security supplier interactions, application security, and incident response.
- Responsible for implementing and enforcing IT policies, stakeholder engagement, security technology implementation, security architecture, and security supplier management and engagement.
- Contribute to the delivery of assigned IT projects in own area of expertise for specific lines of business, collaborating with IT colleagues from across the wider function to agree an approach for project / program management.
- Support maintenance of IT security capabilities in alignment with defined service level agreements.
- Extended Hours during Peak Periods/Shift Work/Holiday Work, as required
- Regular Predictable Attendance
**Skills**
+ Functional/Technical Skills Application Design, Architecture - Proficiency Level Intermediate
+ Change Control - Proficiency Level Intermediate Information Security Architecture - Proficiency - Level Intermediate
+ Information Security Technologies - Proficiency Level Intermediate
+ IT Service - Management (ITSM) - Proficiency Level Basic
+ Network and Internet Security - Proficiency Level Intermediate System and Technology Integration - Proficiency Level Intermediate
+ System Development Life Cycle - Proficiency Level Intermediate
+ Technical Troubleshooting - Proficiency Level Intermediate
+ Risk Management - Proficiency Level Intermediate
**Specific technical Skills**
1. Intermediate proficiency in scripting and general automation (Python or Powershell)
2. Intermediate proficiency in Cloud Automation (AWS, Azure and GCP)
3. Basic proficiency in containerization and orchestration (Docker, Kuberenetes)
4. Basic proficiency in CI/CD Pipelines (Jenkins, GitHub Actions)
5. Basic proficiency in IaC (Terraform)
**Required**
- Bachelor's degree and 5 or more years of experience in the information technology area
- IT Governance experience
- Project management experience
- Experience with software development lifecycle process
- Experience in Information Security and User Experience Design
- MS Office experience
- Experience with O365 SharePoint / Teams
- Technical Writing skills
- Knowledge of private/public cloud services, concepts of cloud security of ZERO trust
**About NTT DATA**
NTT DATA is a $30 billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long term success. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure and connectivity. We are one of the leading providers of digital and AI infrastructure in the world. NTT DATA is a part of NTT Group, which invests over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. Visit us at us.nttdata.com ( DATA endeavors to make_** **_ **_accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at_** **_ **_._** **_This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click here ( . If you'd like more information on your EEO rights under the law, please click here ( . For Pay Transparency information, please click here ( ._**

Req ID:  328089  

NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.

We are currently seeking a Technical Access services to join our team in Hyderabad, Telangana (IN-TG), India (IN).

Purpose

Drives technical implementation of processes or capabilities to address compliance, security and general IT risks to ensure that IT supports the business objectives of the group. Oversees implementation of technologies and programs with focus on local and regional deployments.

Job Accountabilities

Key Accountabilities

Responsible for effective delivery of projects and services on mitigation of risks and control implementation leading to effective risk management.

 • Assists projects to identify and align business with technical capabilities, design security controls and test their effectiveness ensuring the product implemented addresses both business and security needs.

• Applies and supports IT security, risk and compliance technologies leading to higher adoption rates. • Provides consultancy on security architecture and product standards ensuring business meets the minimum-security standard.

• Participates in supplier assurance management and identifies gaps in services provided.

• Analyzes security response processes leading to effective risk reduction.

• Provides support and consultancy for gathering of security metrics information leading to identification of areas for improvement.

• Contributes to the execution of security initiatives by deploying, configuring and supporting security technologies especially those utilizing physical and virtual architectures.

• Contributes to the development of comprehensive project plans and drive the execution of these plans to ensure project success.

• Act as a project assurance representative on many projects simultaneously.

• Ensure that project objectives are delivered on time and meet stakeholder expectations for quality.

• Manage project task execution independently

• Provide security subject matter expertise, evaluating proposals and recommending available solutions.

• Contributes to projects and ensures direction is consistent with the business goals and objectives identified for a given solution; provides guidance to engaged, 3rd party contractors and consultants.

• Updates and delivers status of initiatives; manages plan to remediate compliance gaps and supports audit initiatives.

• Leads implementation and support of processes, security supplier interactions, application security, and incident response.

• Responsible for implementing and enforcing IT policies, stakeholder engagement, security technology implementation, security architecture, and security supplier management and engagement.

• Contribute to the delivery of assigned IT projects in own area of expertise for specific lines of business, collaborating with IT colleagues from across the wider function to agree an approach for project / program management.

• Support maintenance of IT security capabilities in alignment with defined service level agreements.

• Extended Hours during Peak Periods/Shift Work/Holiday Work, as required

• Regular Predictable Attendance

Skills

• Functional/Technical Skills Application Design, Architecture - Proficiency Level Intermediate
• Change Control - Proficiency Level Intermediate Information Security Architecture - Proficiency - Level Intermediate
• Information Security Technologies - Proficiency Level Intermediate
• IT Service - Management (ITSM) - Proficiency Level Basic
• Network and Internet Security - Proficiency Level Intermediate System and Technology Integration - Proficiency Level Intermediate
• System Development Life Cycle - Proficiency Level Intermediate
• Technical Troubleshooting - Proficiency Level Intermediate
• Risk Management - Proficiency Level Intermediate

Specific technical Skills

1. Intermediate proficiency in scripting and general automation (Python or Powershell)
2. Intermediate proficiency in Cloud Automation (AWS, Azure and GCP)
3. Basic proficiency in containerization and orchestration (Docker, Kuberenetes)
4. Basic proficiency in CI/CD Pipelines (Jenkins, GitHub Actions)
5. Basic proficiency in IaC (Terraform)

Required

• Bachelor’s degree and 5 or more years of experience in the information technology area

• IT Governance experience

• Project management experience

• Experience with software development lifecycle process

• Experience in Information Security and User Experience Design

• MS Office experience

 • Experience with O365 SharePoint / Teams

• Technical Writing skills

• Knowledge of private/public cloud services, concepts of cloud security of ZERO trust

About NTT DATA

NTT DATA is a $30 billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long term success. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure and connectivity. We are one of the leading providers of digital and AI infrastructure in the world. NTT DATA is a part of NTT Group, which invests over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. Visit us at us.nttdata.com

NTT DATA endeavors to make  accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at .  This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click here . If you'd like more information on your EEO rights under the law, please click here . For Pay Transparency information, please click here .

JOB DESCRIPTION

Req ID:  328089 

We are currently seeking a Technical Access services to join our team in Hyderabad, Telangana (IN-TG), India (IN).

Purpose

Drives technical implementation of processes or capabilities to address compliance, security and general IT risks to ensure that IT supports the business objectives of the group. Oversees implementation of technologies and programs with focus on local and regional deployments.

Job Accountabilities

Key Accountabilities

Responsible for effective delivery of projects and services on mitigation of risks and control implementation leading to effective risk management.

 • Assists projects to identify and align business with technical capabilities, design security controls and test their effectiveness ensuring the product implemented addresses both business and security needs.

• Applies and supports IT security, risk and compliance technologies leading to higher adoption rates. • Provides consultancy on security architecture and product standards ensuring business meets the minimum-security standard.

• Participates in supplier assurance management and identifies gaps in services provided.

• Analyzes security response processes leading to effective risk reduction.

• Provides support and consultancy for gathering of security metrics information leading to identification of areas for improvement.

• Contributes to the execution of security initiatives by deploying, configuring and supporting security technologies especially those utilizing physical and virtual architectures.

• Contributes to the development of comprehensive project plans and drive the execution of these plans to ensure project success.

• Act as a project assurance representative on many projects simultaneously.

• Ensure that project objectives are delivered on time and meet stakeholder expectations for quality.

• Manage project task execution independently

• Provide security subject matter expertise, evaluating proposals and recommending available solutions.

• Contributes to projects and ensures direction is consistent with the business goals and objectives identified for a given solution; provides guidance to engaged, 3rd party contractors and consultants.

• Updates and delivers status of initiatives; manages plan to remediate compliance gaps and supports audit initiatives.

• Leads implementation and support of processes, security supplier interactions, application security, and incident response.

• Responsible for implementing and enforcing IT policies, stakeholder engagement, security technology implementation, security architecture, and security supplier management and engagement.

• Contribute to the delivery of assigned IT projects in own area of expertise for specific lines of business, collaborating with IT colleagues from across the wider function to agree an approach for project / program management.

• Support maintenance of IT security capabilities in alignment with defined service level agreements.

• Extended Hours during Peak Periods/Shift Work/Holiday Work, as required

• Regular Predictable Attendance

Skills

Functional/Technical Skills Application Design, Architecture - Proficiency Level Intermediate

Change Control - Proficiency Level Intermediate Information Security Architecture - Proficiency - Level Intermediate

Information Security Technologies - Proficiency Level Intermediate

IT Service - Management (ITSM) - Proficiency Level Basic

Network and Internet Security - Proficiency Level Intermediate System and Technology Integration - Proficiency Level Intermediate

System Development Life Cycle - Proficiency Level Intermediate

Technical Troubleshooting - Proficiency Level Intermediate

Risk Management - Proficiency Level Intermediate

Specific technical Skills

Intermediate proficiency in scripting and general automation (Python or Powershell)

Intermediate proficiency in Cloud Automation (AWS, Azure and GCP)

Basic proficiency in containerization and orchestration (Docker, Kuberenetes)

Basic proficiency in CI/CD Pipelines (Jenkins, GitHub Actions)

Basic proficiency in IaC (Terraform)

Required

• Bachelor’s degree and 5 or more years of experience in the information technology area

• IT Governance experience

• Project management experience

• Experience with software development lifecycle process

• Experience in Information Security and User Experience Design

• MS Office experience

 • Experience with O365 SharePoint / Teams

• Technical Writing skills

• Knowledge of private/public cloud services, concepts of cloud security of ZERO trust

About NTT DATA

NTT DATA is a $30 billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long term success. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure and connectivity. We are one of the leading providers of digital and AI infrastructure in the world. NTT DATA is a part of NTT Group, which invests over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. Visit us at 

About the Company

We are a leading IT services provider committed to delivering innovative cloud-based solutions that empower businesses to thrive in a digital world. Our mission is to leverage modern technology to enhance service reliability and drive operational excellence. We foster a culture of collaboration, inclusivity, and continuous improvement.

About the Role

The Service Delivery Lead will be responsible for leading the end-to-end delivery of cloud-based solutions, ensuring high-quality service and operational excellence through effective management and integration of modern tech stacks.

Responsibilities

• Lead end-to-end delivery of cloud-based solutions using modern tech stacks
• Hands-on development and integration using SRE practices
• Manage Dynatrace Dashboards, Alerts, Davis AI, DQL, and automation workflows
• Oversee incident/change management and ensure service reliability
• Supervise and mentor global teams, including offshore resources
• Engage with senior stakeholders and drive delivery excellence

Qualifications

• 8–10 years of experience in IT services
• 2+ years as a Service Delivery Lead
• Strong understanding of Agile, Waterfall, Scrum, and/or SAFe
• Experience in top-tier consulting environments
• Excellent communication and leadership skills
• Cloud certification or equivalent experience preferred

Required Skills

• Strong understanding of cloud technologies and service delivery
• Proficiency in managing and integrating modern tech stacks
• Ability to lead and mentor diverse teams

Preferred Skills

• Experience with Dynatrace and SRE practices
• Familiarity with incident/change management processes

Equal Opportunity Statement

We are an equal opportunity employer and are committed to fostering a diverse and inclusive workplace. We encourage applications from individuals of all backgrounds and experiences.

About the Company
We are a leading IT services provider committed to delivering innovative cloud-based solutions that empower businesses to thrive in a digital world. Our mission is to leverage modern technology to enhance service reliability and drive operational excellence. We foster a culture of collaboration, inclusivity, and continuous improvement.

About the Role
The Service Delivery Lead will be responsible for leading the end-to-end delivery of cloud-based solutions, ensuring high-quality service and operational excellence through effective management and integration of modern tech stacks.

Responsibilities
Lead end-to-end delivery of cloud-based solutions using modern tech stacks
Hands-on development and integration using SRE practices
Manage Dynatrace Dashboards, Alerts, Davis AI, DQL, and automation workflows
Oversee incident/change management and ensure service reliability
Supervise and mentor global teams, including offshore resources
Engage with senior stakeholders and drive delivery excellence

Qualifications
8–10 years of experience in IT services
2+ years as a Service Delivery Lead
Strong understanding of Agile, Waterfall, Scrum, and/or SAFe
Experience in top-tier consulting environments
Excellent communication and leadership skills
Cloud certification or equivalent experience preferred

Required Skills
Strong understanding of cloud technologies and service delivery
Proficiency in managing and integrating modern tech stacks
Ability to lead and mentor diverse teams

Preferred Skills
Experience with Dynatrace and SRE practices
Familiarity with incident/change management processes

Equal Opportunity Statement

We are an equal opportunity employer and are committed to fostering a diverse and inclusive workplace. We encourage applications from individuals of all backgrounds and experiences.

About the Company

We are a leading IT services provider committed to delivering innovative cloud-based solutions that empower businesses to thrive in a digital world. Our mission is to leverage modern technology to enhance service reliability and drive operational excellence. We foster a culture of collaboration, inclusivity, and continuous improvement.

About the Role

The Service Delivery Lead will be responsible for leading the end-to-end delivery of cloud-based solutions, ensuring high-quality service and operational excellence through effective management and integration of modern tech stacks.

Responsibilities

• Lead end-to-end delivery of cloud-based solutions using modern tech stacks
• Hands-on development and integration using SRE practices
• Manage Dynatrace Dashboards, Alerts, Davis AI, DQL, and automation workflows
• Oversee incident/change management and ensure service reliability
• Supervise and mentor global teams, including offshore resources
• Engage with senior stakeholders and drive delivery excellence

Qualifications

• 8–10 years of experience in IT services
• 2+ years as a Service Delivery Lead
• Strong understanding of Agile, Waterfall, Scrum, and/or SAFe
• Experience in top-tier consulting environments
• Excellent communication and leadership skills
• Cloud certification or equivalent experience preferred

Required Skills

• Strong understanding of cloud technologies and service delivery
• Proficiency in managing and integrating modern tech stacks
• Ability to lead and mentor diverse teams

Preferred Skills

• Experience with Dynatrace and SRE practices
• Familiarity with incident/change management processes

Equal Opportunity Statement

We are an equal opportunity employer and are committed to fostering a diverse and inclusive workplace. We encourage applications from individuals of all backgrounds and experiences.

About the Company

We are a leading IT services provider committed to delivering innovative cloud-based solutions that empower businesses to thrive in a digital world. Our mission is to leverage modern technology to enhance service reliability and drive operational excellence. We foster a culture of collaboration, inclusivity, and continuous improvement.

About the Role

The Service Delivery Lead will be responsible for leading the end-to-end delivery of cloud-based solutions, ensuring high-quality service and operational excellence through effective management and integration of modern tech stacks.

Responsibilities

• Lead end-to-end delivery of cloud-based solutions using modern tech stacks
• Hands-on development and integration using SRE practices
• Manage Dynatrace Dashboards, Alerts, Davis AI, DQL, and automation workflows
• Oversee incident/change management and ensure service reliability
• Supervise and mentor global teams, including offshore resources
• Engage with senior stakeholders and drive delivery excellence

Qualifications

• 8–10 years of experience in IT services
• 2+ years as a Service Delivery Lead
• Strong understanding of Agile, Waterfall, Scrum, and/or SAFe
• Experience in top-tier consulting environments
• Excellent communication and leadership skills
• Cloud certification or equivalent experience preferred

Required Skills

• Strong understanding of cloud technologies and service delivery
• Proficiency in managing and integrating modern tech stacks
• Ability to lead and mentor diverse teams

Preferred Skills

• Experience with Dynatrace and SRE practices
• Familiarity with incident/change management processes

Equal Opportunity Statement

We are an equal opportunity employer and are committed to fostering a diverse and inclusive workplace. We encourage applications from individuals of all backgrounds and experiences.

About the Company

We are a leading IT services provider committed to delivering innovative cloud-based solutions that empower businesses to thrive in a digital world. Our mission is to leverage modern technology to enhance service reliability and drive operational excellence. We foster a culture of collaboration, inclusivity, and continuous improvement.

About the Role

The Service Delivery Lead will be responsible for leading the end-to-end delivery of cloud-based solutions, ensuring high-quality service and operational excellence through effective management and integration of modern tech stacks.

Responsibilities

• Lead end-to-end delivery of cloud-based solutions using modern tech stacks
• Hands-on development and integration using SRE practices
• Manage Dynatrace Dashboards, Alerts, Davis AI, DQL, and automation workflows
• Oversee incident/change management and ensure service reliability
• Supervise and mentor global teams, including offshore resources
• Engage with senior stakeholders and drive delivery excellence

Qualifications

• 8–10 years of experience in IT services
• 2+ years as a Service Delivery Lead
• Strong understanding of Agile, Waterfall, Scrum, and/or SAFe
• Experience in top-tier consulting environments
• Excellent communication and leadership skills
• Cloud certification or equivalent experience preferred

Required Skills

• Strong understanding of cloud technologies and service delivery
• Proficiency in managing and integrating modern tech stacks
• Ability to lead and mentor diverse teams

Preferred Skills

• Experience with Dynatrace and SRE practices
• Familiarity with incident/change management processes

Equal Opportunity Statement

We are an equal opportunity employer and are committed to fostering a diverse and inclusive workplace. We encourage applications from individuals of all backgrounds and experiences.