518 IT Support Specialist jobs in Hyderabad

Greetings for the day

Partha Dental Skin and Hair is one of the leading corporate in south India existing in (Telangana, Andhra Pradesh, Bangalore and Chennai ) with 120+ clinics

WE ARE HIRING

Position: IT Desktop Support Specialist

Qualification : B tech / IT

Experience : 2 - 5 yrs

IT Desktop Support Specialist

Core Responsibilities and Skills:

Technical Troubleshooting:

Diagnose and resolve hardware, software, and peripheral issues across desktops and laptops to ensure minimal downtime and optimal user experience.

Operating System & Software Installation:

Installation, configuration, and maintenance of Windows operating systems and essential desktop applications.

Printer Installation & Support:

Setup and configure various network and local printers; troubleshoot printing issues and manage printer sharing across the network.

Network Sharing & Configuration:

Enable and manage file and printer sharing; troubleshoot LAN issues to maintain seamless connectivity between systems.

Basic Network Troubleshooting:

Identify and resolve network connectivity issues, including IP conflicts, slow connections, and access restrictions.

Router & Switch Configuration:

Perform initial setup, configuration, and troubleshooting of routers and switches in a small to medium business environment.

Dental Software Installation:

Install and support specialized dental practice management software (e.g., Dentrix, Eaglesoft, etc.) ensuring integration with imaging systems and backups.

CCTV Installation & Maintenance:

Install and configure CCTV systems; monitor and troubleshoot camera feed and DVR/NVR issues to maintain security infrastructure.

Job Types: Regular / Permanent, Full-time

Pay: ₹18,000 - ₹5,000 per month

( Salary based on Experience )

Schedule:

Day shift

10 AM - 7 PM / 12 PM - 9 PM ( Rotational Shifts )

Working days : 6 days

Rotational week off

Telugu / Hindi / English ( mandatory )

Work location: /K/27, Kimtee Enclave, Road No. 12, NBT Nagar, Banjara Hills, Hyderabad, Telangana

HR

Partha dental

contact : ‪‪ ‬‬ / ‪‪‪ <

Job Type: Full-time

Pay: ₹18, ₹25,000.00 pe onth

Work Location: In person

Technical Support / Help-desk Support Team Lead

Hyderabad(ONSITE)

Full Time Opportunity

Must Have Skills :

• Degree Certificate
• 1 - 2 years of experience as lead in an IT environment
• Excellent communication skills, should be able to hold a conversation
• Good customer service skills, multitasking and documentation skills
• Ability to adjust quickly to the changing priorities and implement the same per business requirements

People Management

• Shrinkage Management:
• Attrition Management:
• Conflict Resolution:
• Issue Mitigation

Process Management

• Monitoring and Control of Queues:
• Continuous Process Improvement:
• Implementation of Process Updates:

Team Development and Mentorship

• Regular Audits:
• Training Needs Identification:
• Key Focus Areas Evaluation:
• Conducting Huddles:.

Client Management

• Problem Determination:
• Resolution and Escalation:
• Client Communication:

Reporting and Feedback

• Capacity Planning:
• Data Analysis and Metrics:
• Feedback Mechanisms

Thanks & Regards

Ramdas Sakthivel | Sr.Technical Recruiter

Arthur Grand Technologies Inc

Job Type: Full-time

Pay: ₹600, ₹1,000,000.00 per year

Work Location: In person

Role:  Desktop Support Engineer

Location

: Hyderabad, India

Job description

We are seeking a proactive and skilled
Desktop Support Engineer

to provide technical assistance and ensure smooth day-to-day operations of our IT systems. You will be the first point of contact for end-users, troubleshooting hardware and software issues, managing installations, and maintaining system performance. This role requires strong problem-solving skills, attention to detail, and excellent communication.

Responsibilities:

• Serve as the first line of support for desktop, laptop, and peripheral device issues (Windows and macOS environments).
• Install, configure, and maintain operating systems, applications, and hardware.
• Troubleshoot hardware failures, network connectivity issues, and software errors.
• Provide remote and on-site technical support to end-users.
• Manage user accounts, permissions, and email setups in Active Directory / Office 365.
• Maintain asset inventory and track hardware/software licenses.
• Collaborate with IT team members on infrastructure upgrades, system migrations, and security patches.
• Ensure adherence to IT security policies and best practices.
• Document technical issues, resolutions, and standard operating procedures.
• Train and guide users on system usage and best practices.

Requirements:

• Bachelor's degree in IT, Computer Science, or related field, or equivalent work experience.
• 2+ years of experience in desktop support or IT helpdesk role.
• Strong knowledge of Windows and macOS operating systems, networking fundamentals, and common enterprise applications.
• Experience with troubleshooting hardware, printers, and mobile devices.
• Familiarity with Active Directory, Office 365 administration, and remote desktop tools.
• Excellent problem-solving and communication skills.

Keyloop bridges the gap between dealers, manufacturers, technology suppliers and car buyers.

We empower car dealers and manufacturers to fully embrace digital transformation. How? By creating innovative technology that makes selling cars better for our customers, and buying and owning cars better for theirs.

We use cutting-edge technology to link our clients' systems, departments and sites. We provide an open technology platform that's shaping the industry for the future. We use data to help clients become more efficient, increase profitability and give more customers an amazing experience. Want to be part of it?

Purpose of role:

Provision of an excellent support service is critical to the achievement of Keyloop's strategic plans for growth and profitability. Our Support Analyst will primarily be responsible for owning, troubleshooting, diagnosing and resolving problems to successful closure, whilst ensuring timely escalation where necessary.

Our Support Analyst will also assist colleagues, and will not only have outstanding verbal and written communication skills but can demonstrate that they are able to communicate quickly and efficiently at all levels across a Global team (Customer, peers, and Managers) in order to achieve our departmental and company strategy.

This role requires someone who is resourceful and well organized, with excellent analytical and problem solving skills, who is able to work effectively as part of a high performing team with a passion and commitment to providing service excellence.

• • Owning and progressing cases through to resolution by utilising available resources and expanding own knowledge.
• Escalating a case in good time.
• Responding with empathy to customers, dealing with their needs, and acknowledging their operational pressures and deadlines.
• Communicating cooperatively with team members, other departments and management to deliver timely resolution of customer issues.
• Documenting solutions and producing written guidance on resolution steps and procedures.
• Being passionate and pro-active in acquiring and absorbing knowledge of the Keyloop product suite and associated toolset and working closely with management to increase the level of personal skills and competence.
• Self-Motivation & initiative to aid your investigation process and career development.
• Effectively coaching and mentoring colleagues in order to expedite case resolution and enhance the level of knowledge within support.
• Ensuring root cause analysis is carried out where necessary.
• Identify training gaps in our knowledge media and recommend areas for improvement.
• Actively contribute to case reduction initiatives.

• • Ability to efficiently plan and prioritize workload to meet deadlines.
• Expertise or knowledge relating to a specified Keyloop product / module.
• Investigation, analytical, problem solving and trouble shooting skills.
• Excellent communication skills, including telephone, virtual methods, written, and verbal skills in local language and English.
• Able to articulate simply complex problems or issues.
• Knowledge and understanding of customer expectations.
• Ability to influence and overcome objections.
• Ability to interact with multiple levels of Keyloop customers and associates.

• • Essential
• Experience of working with customers
• ERP Application support
• Experience of supporting customers to a high level of performance, productivity and customer satisfaction
• Desirable
• Understanding of the automotive industry and specialism in one business area
• Microsoft SQL server and SQL database skills

Why join us?

We're on a journey to become market leaders in our space – and with that comes some incredible opportunities. Collaborate and learn from industry experts from all over the globe. Work with game-changing products and services. Get the training and support you need to try new things, adapt to quick changes and explore different paths. Join Keyloop and progress your career, your way.

An inclusive environment to thrive

We're committed to fostering an inclusive work environment. One that respects all dimensions of diversity. We promote an inclusive culture within our business, and we celebrate different employees and lifestyles – not just on key days, but every day.

Be rewarded for your efforts

We believe people should be paid based on their performance so our pay and benefits reflect this and are designed to attract the very best talent. We encourage everyone in our organisation to explore opportunities which enable them to grow their career through investment in their development but equally by working in a culture which fosters support and unbridled collaboration.

Keyloop doesn't require academic qualifications for this position. We select based on experience and potential, not credentials.

We are also an equal opportunity employer committed to building a diverse and inclusive workforce. We value diversity and encourage candidates of all backgrounds to apply.

Hiring for Support Specialist | Long term Contract | Remote

Title: Support Specialist – Horizon VDI

Location: Remote in India

Duration: 12 months

Key Responsibilities

• Provide Level 1–3 support for Horizon VDI user issues, including session performance, access, printing, and profile-related incidents
• Create, maintain, and update golden images for various user groups, including application packaging, patching, and configuration
• Validate and troubleshoot application functionality within VDI sessions in partnership with application owners

Education:

• Preferred Certification(s): VMware Certified Professional – Desktop and Mobility (VCP-DTM).

Required Experience:

• 2+ years in IT support roles with at least 1 year supporting VDI environments
• Experience supporting VMware Horizon View (7.x or 8.x), including Connection Server, Composer, and Agent
• Experience with Windows desktop OS (Windows 10/11), Active Directory, and group policies
• Proficiency with tools like Horizon Administrator/Console, vSphere Client, and basic PowerShell scripting

Preferred Experience:

• 3+ years supporting end-user computing or VDI in enterprise environments
• Deep experience creating and maintaining golden images including app installs, optimizations, and Windows updates.
• Working knowledge of FSLogix, profile redirection, and user data management
• Experience integrating VDI with multi-factor authentication, antivirus, and DLP tools
• Familiarity with Jira or similar ticketing and ITSM platforms
• Experience collaborating with infrastructure teams on networking, DNS, storage, and security configurations for VDI
• Knowledge of monitoring tools (e.g., Horizon Help Desk Tool, vRealize Operations, ControlUp)
• Certifications such as VMware VCP-DTM, ITIL Foundation, or CompTIA A+ are highly desirable

Hiring for Support Specialist | Long term Contract | Remote

Title: Support Specialist – Horizon VDI

Location: Remote in India

Duration: 12 months

Key Responsibilities

• Provide Level 1–3 support for Horizon VDI user issues, including session performance, access, printing, and profile-related incidents
• Create, maintain, and update golden images for various user groups, including application packaging, patching, and configuration
• Validate and troubleshoot application functionality within VDI sessions in partnership with application owners

Education:

• Preferred Certification(s): VMware Certified Professional – Desktop and Mobility (VCP-DTM).

Required Experience:

• 2+ years in IT support roles with at least 1 year supporting VDI environments
• Experience supporting VMware Horizon View (7.x or 8.x), including Connection Server, Composer, and Agent
• Experience with Windows desktop OS (Windows 10/11), Active Directory, and group policies
• Proficiency with tools like Horizon Administrator/Console, vSphere Client, and basic PowerShell scripting

Preferred Experience:

• 3+ years supporting end-user computing or VDI in enterprise environments
• Deep experience creating and maintaining golden images including app installs, optimizations, and Windows updates.
• Working knowledge of FSLogix, profile redirection, and user data management
• Experience integrating VDI with multi-factor authentication, antivirus, and DLP tools
• Familiarity with Jira or similar ticketing and ITSM platforms
• Experience collaborating with infrastructure teams on networking, DNS, storage, and security configurations for VDI
• Knowledge of monitoring tools (e.g., Horizon Help Desk Tool, vRealize Operations, ControlUp)
• Certifications such as VMware VCP-DTM, ITIL Foundation, or CompTIA A+ are highly desirable

Hiring for Support Specialist | Long term Contract | Remote

Title: Support Specialist – Horizon VDI

Location: Remote in India

Duration: 12 months

Key Responsibilities

• Provide Level 1–3 support for Horizon VDI user issues, including session performance, access, printing, and profile-related incidents
• Create, maintain, and update golden images for various user groups, including application packaging, patching, and configuration
• Validate and troubleshoot application functionality within VDI sessions in partnership with application owners

Education:

• Preferred Certification(s): VMware Certified Professional – Desktop and Mobility (VCP-DTM).

Required Experience:

• 2+ years in IT support roles with at least 1 year supporting VDI environments
• Experience supporting VMware Horizon View (7.x or 8.x), including Connection Server, Composer, and Agent
• Experience with Windows desktop OS (Windows 10/11), Active Directory, and group policies
• Proficiency with tools like Horizon Administrator/Console, vSphere Client, and basic PowerShell scripting

Preferred Experience:

• 3+ years supporting end-user computing or VDI in enterprise environments
• Deep experience creating and maintaining golden images including app installs, optimizations, and Windows updates.
• Working knowledge of FSLogix, profile redirection, and user data management
• Experience integrating VDI with multi-factor authentication, antivirus, and DLP tools
• Familiarity with Jira or similar ticketing and ITSM platforms
• Experience collaborating with infrastructure teams on networking, DNS, storage, and security configurations for VDI
• Knowledge of monitoring tools (e.g., Horizon Help Desk Tool, vRealize Operations, ControlUp)
• Certifications such as VMware VCP-DTM, ITIL Foundation, or CompTIA A+ are highly desirable