821 IT Support jobs in Noida
Desktop Support Engineer
Noida, Uttar Pradesh
HCLTech
Posted today
Job Viewed
Job Description
Job Description :
Remote Desktop Support Team member is required to perform a support role for desktop related issue,, equipment configuration, back up maintenance, software installing/de-installing.
Provide answers to the clients by identifying problems; researching answers; guiding client through corrective steps.
Daily Activities:
- Dealing with International clients and have proficient international client support
- Provide hardware / software / network problem diagnosis / resolution via telephone for customer’s end users
- Route problems to internal I.M. support staff.
- Coordinate and manage relationships with vendors and support staff that provide hardware / software / network problem resolution.
- Administer and provide User Access and Exit controls.
- Use the Call Tracking System to document and manage problems and work requests and their respective resolutions and circumvention's.
- Understanding on AD DS, Azure AD, DNS, DHCP, Azure VNET, Networks, Azure cloud.
- Help in organizing and managing of the business applications that is installed on Azure VD / Citrix.
- ITIL Knowledge (Incident /Problem /Change Management).
- Good understanding on Installing, upgrading, configuring of required Citrix VAAD and other virtualization products
- Good troubleshooting skills in Citrix printers, profiles, resource manager's thresholds, Azure VD host pool configuration
- Installed Application troubleshooting. Like MS office, outlook, Adobe, etc
- Windows OS troubleshooting
- Strong Analytical and troubleshooting skills, Troubleshooting complex and business critical issues
- Proficient in administering & troubleshooting Windows desktop operating systems(Win10/Win11) including good knowledge & understanding on Bitlocker, Registry advanced Windows issues.
- Good knowledge & understanding on Windows networking concepts LAN/WIFI including troubleshooting & isolating issues.
- Good knowledge on Windows Security Components (Certificates, Antivirus, VPN)
- Good knowledge on App install/uninstall troubleshooting & referring Log files/event viewer
- Good understanding on Windows Services, Configurations and Scheduled Tasks
- Demonstrate strong analytical, troubleshooting and problem solving skills
- Experience of working with ServiceNow for Incident management
- Good Knowledge on GPO, Device Drivers, Profiles, DHCP & DNS issues
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0
Technical Support Associate
Noida, Uttar Pradesh
Tech Mahindra
Posted 1 day ago
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Job Description
This advertiser has chosen not to accept applicants from your region.
1
Technical Support Associate
Noida, Uttar Pradesh
Tech Mahindra
Posted 1 day ago
Job Viewed
Job Description
We are Hiring Freshers - BCA/MCA/B.sc IT, B.sc Computers/ B.tech and M.tech Candidates with Excellent Communication for "Technical support role".
Candidate should be Immediate Joiners batch date is 28th October, 2025.
Please share only the quality profiles.
This advertiser has chosen not to accept applicants from your region.
2
Technical Support Lead
201301 Noida, Uttar Pradesh
₹50000 Annually
WhatJobs
Posted 1 day ago
Job Viewed
Job Description
Our client is looking for a highly motivated and skilled Technical Support Lead to join their growing team in Noida, Uttar Pradesh, IN . This role is crucial for ensuring exceptional customer service and timely resolution of technical issues. The Technical Support Lead will be responsible for managing a team of support specialists, overseeing daily operations, and maintaining high standards of service quality. Key responsibilities include troubleshooting complex technical problems, developing and implementing support procedures, and creating comprehensive knowledge base articles. You will act as a point of escalation for critical issues, working closely with engineering and product teams to identify root causes and implement permanent solutions. Performance monitoring, coaching, and training of the support team are vital to this position. The successful candidate will also be involved in evaluating and improving support tools and technologies to enhance efficiency and customer satisfaction. This role requires excellent communication and interpersonal skills, with the ability to explain technical concepts clearly to both technical and non-technical users. A strong understanding of ITIL best practices is preferred. You will also be responsible for generating reports on support metrics and trends, providing insights to management. The ability to manage multiple priorities and work effectively under pressure is essential. This is an excellent opportunity for a seasoned support professional looking to take on leadership responsibilities in a dynamic environment located in Noida, Uttar Pradesh, IN . You will be instrumental in shaping the customer support experience and contributing to the overall success of the company. Experience with CRM software and ticketing systems is a must.
This advertiser has chosen not to accept applicants from your region.
3
Technical Support Specialist
201301 Noida, Uttar Pradesh
₹50000 Annually
WhatJobs
Posted 4 days ago
Job Viewed
Job Description
Our client is seeking a highly motivated and technically adept Technical Support Specialist to join their fully remote customer service team. This role is essential for providing exceptional technical assistance and troubleshooting to our diverse user base. You will be responsible for diagnosing and resolving software and hardware issues, guiding users through problem-solving processes, and ensuring a high level of customer satisfaction. The ideal candidate possesses strong analytical skills, excellent communication abilities, and a patient, customer-focused approach, coupled with a solid understanding of IT systems.
Key Responsibilities:
Key Responsibilities:
- Provide first-level technical support to users via phone, email, and chat.
- Diagnose and resolve technical issues related to software, hardware, and network connectivity.
- Guide users through step-by-step solutions for complex technical problems.
- Escalate unresolved issues to senior support staff or relevant departments.
- Maintain detailed records of customer interactions, issues, and resolutions in the ticketing system.
- Create and update technical documentation, knowledge base articles, and FAQs.
- Assist in the setup and configuration of user accounts and software.
- Identify recurring technical issues and propose solutions to prevent future occurrences.
- Provide feedback to the product development team on user-reported bugs and feature requests.
- Ensure customer satisfaction by delivering timely and effective support.
- Stay up-to-date with product updates and technical advancements.
- Associate's degree or Bachelor's degree in Computer Science, Information Technology, or a related field.
- Minimum of 2 years of experience in technical support or a customer service role with a technical focus.
- Proficiency in troubleshooting common operating systems (Windows, macOS) and software applications.
- Familiarity with network concepts (TCP/IP, DNS, DHCP).
- Experience with remote support tools and ticketing systems (e.g., Zendesk, ServiceNow).
- Excellent problem-solving and analytical skills.
- Strong written and verbal communication skills, with the ability to explain technical concepts clearly.
- Patience, empathy, and a customer-centric attitude.
- Ability to work independently and manage time effectively in a remote environment.
- Certifications such as CompTIA A+ are a plus.
This advertiser has chosen not to accept applicants from your region.
4
Technical Support Specialist
201301 Noida, Uttar Pradesh
₹45000 Annually
WhatJobs
Posted 6 days ago
Job Viewed
Job Description
Our client is searching for a dedicated and technically adept Technical Support Specialist to join their customer service team. This hybrid role offers a blend of remote work and in-office responsibilities, providing a dynamic work environment. You will be the first point of contact for customers facing technical challenges, providing timely and effective solutions. Your primary responsibilities will include diagnosing and troubleshooting hardware, software, and network issues; guiding users through step-by-step solutions via phone, email, or chat; documenting customer interactions and resolutions in our ticketing system; escalating complex issues to senior support staff when necessary; and contributing to the knowledge base with frequently asked questions and troubleshooting guides. The ideal candidate will possess excellent communication and interpersonal skills, with the ability to explain technical concepts clearly to non-technical users. A strong understanding of operating systems (Windows, macOS), common software applications, and basic networking principles is required. Previous experience in a technical support role or a relevant certification is a plus. You should be patient, empathetic, and possess a strong problem-solving aptitude. This role requires the ability to manage multiple support requests simultaneously while maintaining a high level of customer satisfaction. We are looking for a proactive individual who is eager to learn and grow within a supportive team. The hybrid nature of this role allows for flexibility while ensuring face-to-face collaboration and team building. This position is based in **Noida, Uttar Pradesh, IN**, requiring attendance at the office on specified days.
This advertiser has chosen not to accept applicants from your region.
5
Technical Support Lead
201301 Noida, Uttar Pradesh
₹50000 Monthly
WhatJobs
Posted 18 days ago
Job Viewed
Job Description
Our client, a leading IT solutions provider, is seeking an experienced and customer-focused Technical Support Lead to manage their support operations in Noida, Uttar Pradesh . This hybrid role will involve leading a team of technical support agents, ensuring timely and effective resolution of customer inquiries and technical issues. You will be responsible for overseeing daily support activities, mentoring and training support staff, developing support documentation, and escalating complex problems to higher-level technical teams. The ideal candidate possesses a strong technical aptitude, excellent problem-solving skills, and a deep understanding of customer service principles. Previous experience in a technical support leadership role is essential. Proficiency with ticketing systems, remote desktop support tools, and common operating systems and software applications is required. You will play a critical role in maintaining high levels of customer satisfaction and contributing to the continuous improvement of support processes. Responsibilities include monitoring support queues, analyzing support trends, and implementing strategies to enhance team performance and efficiency. Strong communication and interpersonal skills are necessary for effectively interacting with both customers and internal teams. This hybrid position requires the ability to work collaboratively in the office and remotely, ensuring seamless support coverage. We are looking for a motivated individual passionate about technology and dedicated to providing exceptional customer experiences. This is a great opportunity to grow your leadership skills within a supportive and innovative environment.
This advertiser has chosen not to accept applicants from your region.
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6
Technical Support Engineer
201001 Noida, Uttar Pradesh
₹60000 Annually
WhatJobs
Posted 19 days ago
Job Viewed
Job Description
Our client is seeking a highly skilled and customer-focused Technical Support Engineer to join their growing team. This role, based in Ghaziabad, Uttar Pradesh, IN , is critical in providing advanced technical assistance to clients, resolving complex issues, and ensuring the optimal performance of our products and services. The Technical Support Engineer will be responsible for troubleshooting software and hardware problems, guiding customers through intricate technical processes, and escalating unresolved issues to higher-level support or development teams. You will play a key role in maintaining high levels of customer satisfaction through effective problem-solving and clear communication. The ideal candidate will possess a strong technical background, excellent analytical skills, and a passion for helping others succeed with our technology. This position requires a deep understanding of IT infrastructure, networking, and common software applications.
Key Responsibilities:
Key Responsibilities:
- Provide tier-2 and tier-3 technical support to customers via phone, email, and chat.
- Diagnose, troubleshoot, and resolve complex hardware, software, and network issues.
- Guide customers through intricate technical procedures and product configurations.
- Escalate unresolved issues to appropriate internal teams (e.g., development, engineering) with detailed documentation.
- Document all support interactions, troubleshooting steps, and resolutions accurately in the ticketing system.
- Contribute to the knowledge base by creating and updating technical articles and FAQs.
- Identify recurring technical issues and provide feedback for product improvement.
- Proactively monitor system performance and identify potential problems.
- Collaborate with cross-functional teams to ensure a cohesive customer experience.
- Stay abreast of new technologies and product updates relevant to customer support.
- Bachelor's degree in Computer Science, Information Technology, Engineering, or a related field, or equivalent practical experience.
- Minimum of 3-5 years of experience in technical support, IT support, or a similar role.
- Strong understanding of operating systems (Windows, macOS, Linux), networking protocols (TCP/IP, DNS, DHCP), and common software applications.
- Experience with scripting languages (e.g., Python, Bash) is a plus.
- Excellent analytical and problem-solving skills.
- Exceptional verbal and written communication skills.
- Ability to explain technical concepts clearly to users of varying technical expertise.
- Experience with remote support tools and methodologies.
- Customer-centric approach with a high degree of patience and empathy.
- Ability to work independently and manage time effectively.
This advertiser has chosen not to accept applicants from your region.
7
Technical Support Associate
Noida, Uttar Pradesh
Tech Mahindra
Posted today
Job Viewed
Job Description
We’re Hiring! Tech Mahindra
L1 Networking Engineer (Voice Support) | Noida
Location: Sec-81, SEZ, Noida
Shift:** US Shifts (24x7) – *Both side cab facility*
Joining:*Immediate Joiners Preferred*
Are you passionate about networking and tech support?
We’re on the lookout for **enthusiastic and skilled professionals** to join our team as **L1 Networking Engineers (Voice Support)**.
Who We’re Looking For:
EXCELLENT COMMUNICATION SKILLS
Qualification:
Graduate with a Computer Science background (Mandatory)
Engineering degree or certifications in Networking (Preferred)
Experience:0-2 Years,
Freshers can also apply !
️ Technical Skills & Abilities:
* Deep understanding of **home network deployments**
* Knowledge of home networking devices, modems, routers, wireless systems, and VPNs
* Proficiency in **Windows, macOS, Android, iOS**
* Hands-on with **firewall configurations** and troubleshooting
* Familiarity with **non-enterprise networking equipment**
**Soft Skills We Value:**
* Excellent **English communication (C1 CEFR level)**
* Neutral accent with ability to give **clear, step-by-step instructions**
* Polite, well-mannered, and **customer-service oriented**
* Positive tone and **keen attention to detail**
* Strong **analytical, organizational & time management skills**
* Ability to **sell support contracts** and learn quickly in a dynamic environment
Salary: 3.75 LPA
(In hand During Training: 24, 769 INR ; Post Training: 27,773 INR)
Why Join Us?
* Immediate joining opportunity
* Great work environment & learning curve
* Secure US-based process
* Transport convenience with **both side cab facility**
If you're ready to grow your career in networking with a supportive and high-performing team, **apply now!**
Contact us at email: / .
OR
@Jagriti Kasaudhan- .
L1 Networking Engineer (Voice Support) | Noida
Location: Sec-81, SEZ, Noida
Shift:** US Shifts (24x7) – *Both side cab facility*
Joining:*Immediate Joiners Preferred*
Are you passionate about networking and tech support?
We’re on the lookout for **enthusiastic and skilled professionals** to join our team as **L1 Networking Engineers (Voice Support)**.
Who We’re Looking For:
EXCELLENT COMMUNICATION SKILLS
Qualification:
Graduate with a Computer Science background (Mandatory)
Engineering degree or certifications in Networking (Preferred)
Experience:0-2 Years,
Freshers can also apply !
️ Technical Skills & Abilities:
* Deep understanding of **home network deployments**
* Knowledge of home networking devices, modems, routers, wireless systems, and VPNs
* Proficiency in **Windows, macOS, Android, iOS**
* Hands-on with **firewall configurations** and troubleshooting
* Familiarity with **non-enterprise networking equipment**
**Soft Skills We Value:**
* Excellent **English communication (C1 CEFR level)**
* Neutral accent with ability to give **clear, step-by-step instructions**
* Polite, well-mannered, and **customer-service oriented**
* Positive tone and **keen attention to detail**
* Strong **analytical, organizational & time management skills**
* Ability to **sell support contracts** and learn quickly in a dynamic environment
Salary: 3.75 LPA
(In hand During Training: 24, 769 INR ; Post Training: 27,773 INR)
Why Join Us?
* Immediate joining opportunity
* Great work environment & learning curve
* Secure US-based process
* Transport convenience with **both side cab facility**
If you're ready to grow your career in networking with a supportive and high-performing team, **apply now!**
Contact us at email: / .
OR
@Jagriti Kasaudhan- .
This advertiser has chosen not to accept applicants from your region.
8
Technical Support Associate
Noida, Uttar Pradesh
Tech Mahindra
Posted today
Job Viewed
Job Description
We are Hiring Freshers - BCA/MCA/B.sc IT, B.sc Computers/ B.tech and M.tech Candidates with Excellent Communication for "Technical support role".
Candidate should be Immediate Joiners batch date is 28th October, 2025.
Please share only the quality profiles.
We’re Hiring! Tech Mahindra
L1 Networking Engineer (Voice Support) | Noida
Location: Sec-81, SEZ, Noida
Shift:** US Shifts (24x7) – *Both side cab facility*
Joining:*Immediate Joiners Preferred*
Are you passionate about networking and tech support?
We’re on the lookout for **enthusiastic and skilled professionals** to join our team as **L1 Networking Engineers (Voice Support)**.
Who We’re Looking For:
Qualification:
Graduate with a Computer Science background (Mandatory)
Engineering degree or certifications in Networking (Preferred)
Experience:0-2 Years
Freshers can apply ; CCNA pursuing/ Certified
️ Technical Skills & Abilities:
* Deep understanding of **home network deployments**
* Knowledge of home networking devices, modems, routers, wireless systems, and VPNs
* Proficiency in **Windows, macOS, Android, iOS**
* Hands-on with **firewall configurations** and troubleshooting
* Familiarity with **non-enterprise networking equipment**
**Soft Skills We Value:**
* Excellent **English communication (C1 CEFR level)**
Salary: 3.75 LPA
(In hand During Training: 24, 769 INR ; Post Training: 27,773 INR)
Why Join Us?
* Immediate joining opportunity
* Great work environment & learning curve
* Secure US-based process
* Transport convenience with **both side cab facility**
*Learning & Development
*Fastest Career Growth
If you're ready to grow your career in networking with a supportive and high-performing team, **apply now!**
Send your resume to / .
Candidate should be Immediate Joiners batch date is 28th October, 2025.
Please share only the quality profiles.
We’re Hiring! Tech Mahindra
L1 Networking Engineer (Voice Support) | Noida
Location: Sec-81, SEZ, Noida
Shift:** US Shifts (24x7) – *Both side cab facility*
Joining:*Immediate Joiners Preferred*
Are you passionate about networking and tech support?
We’re on the lookout for **enthusiastic and skilled professionals** to join our team as **L1 Networking Engineers (Voice Support)**.
Who We’re Looking For:
Qualification:
Graduate with a Computer Science background (Mandatory)
Engineering degree or certifications in Networking (Preferred)
Experience:0-2 Years
Freshers can apply ; CCNA pursuing/ Certified
️ Technical Skills & Abilities:
* Deep understanding of **home network deployments**
* Knowledge of home networking devices, modems, routers, wireless systems, and VPNs
* Proficiency in **Windows, macOS, Android, iOS**
* Hands-on with **firewall configurations** and troubleshooting
* Familiarity with **non-enterprise networking equipment**
**Soft Skills We Value:**
* Excellent **English communication (C1 CEFR level)**
Salary: 3.75 LPA
(In hand During Training: 24, 769 INR ; Post Training: 27,773 INR)
Why Join Us?
* Immediate joining opportunity
* Great work environment & learning curve
* Secure US-based process
* Transport convenience with **both side cab facility**
*Learning & Development
*Fastest Career Growth
If you're ready to grow your career in networking with a supportive and high-performing team, **apply now!**
Send your resume to / .
This advertiser has chosen not to accept applicants from your region.
9