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Development Programs

As per a survey conducted by SHRM India in 2022, 76% of Indian employees cite learning opportunities as a key motivator for job satisfaction.

At Antara, we are deeply committed to the continuous growth and well-being of our employees. Our robust Learning and Development and Employee Career Development programs offer a range of upskilling opportunities, ensuring that every team member is equipped with the knowledge and tools to thrive in their roles. Regular training sessions, workshops, and certifications that focus on both technical and soft skills to foster holistic development are the norm here.

Desktop Support

Qualification:

Bachelors Degree

Experience:

4-6 Yrs

Salary:

As per Industry Standards

Job Location:

Gurugram

Location : Ahmedabad

Immediate Joiner

· Knowledge of PC hardware both Desktops & Laptops.

· Vendor coordination for hardware

· Should know installation of Windows operating system such as Windows 10.

· Installation & troubleshooting of Network Printers.

· Installation & troubleshooting of Antivirus packages.

· Windows pilot experience, DNS, DHCP

· Outlook and Office 365

· Video calling room check

· Having experience of 2 to 2 years, Good technical knowledge, Manage VIP support for senior management & having good communication.

· Team handling experience

· Handling escalation calls

· Data Backup

· Administrating LAN Networks.

· Technical assistance which includes troubleshooting of operating systems

providing support to Management. Willing to

provide remote support as well end user support

Job Type: Full-time

Pay: ₹28, ₹30,000.00 per month

Benefits:

• Health insurance
• Provident Fund

Education:

• Bachelor's (Required)

Experience:

• Desktop support: 2 years (Required)

Work Location: In person

Hardware and networking

Os installation windows -7/10/11

Network printer setup

Ms Office install

basic software install

etc,

Job Type: Part-time

Pay: ₹ ₹400.00 per day

Willingness to travel:

• 25% (Preferred)

Work Location: In person

Job Title:
Desktop Support – Intern / Executive / Senior Executive

Location:
PAN India (Priority: Mumbai & Pune)

Client Requirement:
Hiring across experience levels for desktop support roles to meet client needs.

Roles Available & Compensation:

• Interns
  – ₹10,000 to ₹5,000 stipend/month
• Duration:
  6–12 months
• Post-internship:
  Eligible for full-time deployment based on performance
• Executives (L1 Support)
  – ₹21, to ,000 CTC/month
• Senior Executives (L2 Support)
  – ₹2 00 to ,000 CTC/month

Responsibilities:

• Provide technical support for desktops, laptops, printers, and peripherals
• Troubleshoot hardware/software issues (Windows, Mac, Linux)
• Handle OS installation, configuration, and updates
• Support remote desktop and ticketing systems
• Ensure timely resolution and escalation when needed

Shift Timing:
Rotational / General Shift based on project requirements

• Advising staff on appropriate procedures for directing their IT-related queries and recommendations.
• Receiving and documenting requests for support.
• Deciding on the most suitable ways of providing aid.
• Delivering IT and related assistance upon request, or as you deem suitable.
• Configuring new desktops, routers, modems, and similar devices.
• Performing routine inspections and upkeep of existing installations.
• Updating computer operating systems and other important software, as needed.
• Substantiating requests for hardware and software purchases and upgrades, if appropriate.
• Providing suggestions on appropriate training for staff.

Job Types: Full-time, Permanent, Fresher

Pay: ₹18, ₹31,419.78 per month

Benefits:

• Health insurance
• Paid sick time
• Paid time off
• Work from home

Work Location: In person

Join Teleperformance – Where Excellence Meets Opportunity

Teleperformance is a leading provider of customer experience management, offering premier omnichannel support to top global companies. Our diverse service locations, including on-site and work-at-home programs, ensure flexibility and broad reach.

Why Choose Teleperformance?

We emphasize the importance of our employees, fostering enduring relationships within our teams and communities. Our dedication to employee satisfaction distinguishes us.

Utilize advanced support technologies and processes engineered to achieve outstanding results.

We cultivate lasting client relationships and make positive contributions to our local communities.

Become Part of an Exceptional Team

Join Teleperformance, where our world-class workforce and innovative solutions drive success. Experience a workplace that values your development, supports your goals, and celebrates your accomplishments.

Job Description

Responsible for providing day-to-day technical support to employees for a range of hardware and software related systems. Responds to and diagnoses problems through discussion with users, which includes trouble shooting, fault rectification and problem escalation. Provides effective and timely resolution of users' problems, queries or complaints. Assists in hardware and software evaluation and recommends upgrades or improvements to IT infrastructure.

Positions on this level are fully proficient in executing established standards. Works independently within set frames and follows set course. Has a knowledge base typically acquired from a professional/university degree and approximately 1-2 years of practical professional experience in a particular area. Develops own knowledge, shares best practice and develops relevant/appropriate solutions. Positions at this level are expected to continuously improve the day-to-day activities/processes.

Can be a formal team leader of more junior co-workers and may set day-to-day operational objectives.

Be One of Our People:

It is our mission to always provide an environment where our employees feel valued, inspired, and supported, so that they can bring their best selves to work every day. We believe that when employees are happy and healthy, they are more productive, creative, and engaged. We are committed to providing a workplace that is conducive to happiness and a healthy work-life balance. We also believe that to be our best selves, we need to be surrounded by people who are positive, supportive, and challenging. We are committed to creating a culture of inclusion and diversity, where everyone feels welcome and valued. Teleperformance is an Equal Opportunity Employer

Job Application Accommodation:

If you have questions or need an accommodation for any disability during this application, please contact your local Teleperformance location for assistance.

• Should be a Graduate
• Knowledge of Desktop Support, Troubleshooting
• Hardware and Network Certificate
• Outlook Basic Knowledge

Working Day - 6 Days

Shift - 9 hrs ( day shift)

Location - Sarjapura

Job Type: Full-time

Pay: ₹12, ₹15,000.00 per month

Work Location: In person

Role & responsibilities

• Knowledge of PC hardware both Desktops & Laptops.
• Vendor coordination for hardware
• Should know installation of Windows operating system such as Windows 10.
• Installation & troubleshooting of Network Printers.
• Installation & troubleshooting of Antivirus packages.
• Outlook and Office 365
• Video calling room check
• Data Backup
• Administrating LAN Networks.
• Technical assistance which includes troubleshooting of operating systems
• DLP

Whatsapp

Position Overview

We are seeking a dedicated and skilled
Desktop Support
professional to join our dynamic team in
Hyderabad
. This full-time position offers an exciting opportunity for individuals with a passion for technology and a commitment to providing exceptional support to our users. As a Desktop Support specialist, you will play a crucial role in ensuring the smooth operation of our IT infrastructure, assisting users with their technical needs, and contributing to the overall efficiency of our organization.

Key Responsibilities

• Provide first-level support for desktop and laptop hardware and software issues.
• Configure and install operating systems and applications on user devices.
• Utilize ticketing tools to track and manage support requests efficiently.
• Troubleshoot and resolve issues related to Outlook and other office applications.
• Assist users with configuration and setup of their devices, ensuring optimal performance.
• Perform regular maintenance and updates on operating systems and software.
• Document solutions and maintain knowledge base for future reference.
• Collaborate with other IT team members to enhance service delivery and user satisfaction.

Qualifications
The ideal candidate will possess the following qualifications:

• 1 to 2 years of experience in desktop support or a related field.
• Strong knowledge of operating systems (OS) and software installation.
• Proficiency in troubleshooting hardware and software issues.
• Experience with ticketing tools and support processes.
• Familiarity with Microsoft Outlook and other productivity applications.
• Excellent communication and interpersonal skills.
• Ability to work independently and as part of a team in a fast-paced environment.

This position is based in Hyderabad and requires on-site work during the day. We are looking to fill
2 positions
to enhance our support capabilities. If you are a motivated individual with a passion for technology and a desire to help others, we encourage you to apply and join our team

We offer a competitive annual salary of
3,00,000
and a supportive work environment that fosters professional growth and development. Take the next step in your career and become a part of our innovative team

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