Microsoft Teams Room
Posted today
Job Viewed
Job Description
Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you’d like, where you’ll be supported and inspired by a collaborative community of colleagues around the world, and where you’ll be able to reimagine what’s possible. Join us and help the world’s leading organizations unlock the value of technology and build a more sustainable, more inclusive world.
Your Role
- Monitor Microsoft Teams Rooms (MTR) platforms and online portals to ensure compliance, security, and optimal performance.
- Analyze data and trends to detect anomalies and ensure adherence to company policies and industry regulations.
- Collaborate with IT, security, and cross-functional teams to resolve issues and implement improvements.
- Generate regular reports on monitoring activities, findings, and corrective actions.
- Stay updated with the latest trends in digital monitoring and cybersecurity.
- Recommend enhancements to digital monitoring processes and tools.
Your Profile
- 4 to 6 years of experience in digital monitoring or a similar role.
- Strong analytical skills with attention to detail.
- Excellent communication and collaboration abilities.
- Ability to work independently and manage multiple tasks.
- Familiarity with digital monitoring tools and software.
What will you love working at Capgemini
- Work on impactful digital monitoring initiatives across enterprise environments.
- Exposure to cutting-edge tools and cybersecurity practices.
- Clear career progression from monitoring operations to strategic roles.
- Flexible working hours, remote opportunities, and a collaborative work culture.
Capgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries. With its strong over 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering, all fueled by its market leading capabilities in AI, generative AI, cloud and data, combined with its deep industry expertise and partner ecosystem.
Microsoft Teams Room
Posted 13 days ago
Job Viewed
Job Description
Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you’d like, where you’ll be supported and inspired by a collaborative community of colleagues around the world, and where you’ll be able to reimagine what’s possible. Join us and help the world’s leading organizations unlock the value of technology and build a more sustainable, more inclusive world.
Your Role
- Monitor Microsoft Teams Rooms (MTR) platforms and online portals to ensure compliance, security, and optimal performance.
- Analyze data and trends to detect anomalies and ensure adherence to company policies and industry regulations.
- Collaborate with IT, security, and cross-functional teams to resolve issues and implement improvements.
- Generate regular reports on monitoring activities, findings, and corrective actions.
- Stay updated with the latest trends in digital monitoring and cybersecurity.
- Recommend enhancements to digital monitoring processes and tools.
Your Profile
- 4 to 6 years of experience in digital monitoring or a similar role.
- Strong analytical skills with attention to detail.
- Excellent communication and collaboration abilities.
- Ability to work independently and manage multiple tasks.
- Familiarity with digital monitoring tools and software.
What will you love working at Capgemini
- Work on impactful digital monitoring initiatives across enterprise environments.
- Exposure to cutting-edge tools and cybersecurity practices.
- Clear career progression from monitoring operations to strategic roles.
- Flexible working hours, remote opportunities, and a collaborative work culture.
Capgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries. With its strong over 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering, all fueled by its market leading capabilities in AI, generative AI, cloud and data, combined with its deep industry expertise and partner ecosystem.
Microsoft Teams Room
Posted 13 days ago
Job Viewed
Job Description
Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you’d like, where you’ll be supported and inspired by a collaborative community of colleagues around the world, and where you’ll be able to reimagine what’s possible. Join us and help the world’s leading organizations unlock the value of technology and build a more sustainable, more inclusive world.
Your Role
- Monitor Microsoft Teams Rooms (MTR) platforms and online portals to ensure compliance, security, and optimal performance.
- Analyze data and trends to detect anomalies and ensure adherence to company policies and industry regulations.
- Collaborate with IT, security, and cross-functional teams to resolve issues and implement improvements.
- Generate regular reports on monitoring activities, findings, and corrective actions.
- Stay updated with the latest trends in digital monitoring and cybersecurity.
- Recommend enhancements to digital monitoring processes and tools.
Your Profile
- 4 to 6 years of experience in digital monitoring or a similar role.
- Strong analytical skills with attention to detail.
- Excellent communication and collaboration abilities.
- Ability to work independently and manage multiple tasks.
- Familiarity with digital monitoring tools and software.
What will you love working at Capgemini
- Work on impactful digital monitoring initiatives across enterprise environments.
- Exposure to cutting-edge tools and cybersecurity practices.
- Clear career progression from monitoring operations to strategic roles.
- Flexible working hours, remote opportunities, and a collaborative work culture.
Capgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries. With its strong over 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering, all fueled by its market leading capabilities in AI, generative AI, cloud and data, combined with its deep industry expertise and partner ecosystem.
Microsoft Teams Administrator SME
Posted today
Job Viewed
Job Description
Job Description –MS Teams Admin (SME)
Location - Pan India
Notice Period - 45
Desired Experience Range: - 8+
· Provide support on daily customer initiated and controlled operations of the services in Microsoft Teams, Telephony (Peer-Peer) and Audio conference services.
· Understanding of Teams Licensing and Communication Credits
· Troubleshoot and configure Teams, Channels, Private Channels and its members.
· Retention Policies, E-911 understanding, Device focused troubleshooting
· Configuring Messaging Policies, Meeting Policies, Delegations and Calendar
· Knowledge on 3rd Party App Integration, External Access, Federation and Guest Accounts
· Knowledge on Teams related SharePoint / One Drive areas.
· PowerShell Scripting / MS Graph knowledge and understanding.
· Capture, triage, troubleshoot and resolve issues, escalate when needed, engage 3rd parties as needed to fulfil support needs.
· Responsible for handling Level 3 service requests and operational activities.
· Monitor the remote monitoring and management system alerts and notifications and respond accordingly through service requests.
· Coordination with different escalation teams during high-risk Incidents or Projects.
· Adheres to engineering methodologies, standards, and leading practices.
· Provide feedback regarding engineering methodologies and various user requirements.
· Produce accurate, brief, and clearly written documents tailored to audience needs and expectations.
· Recommendation of process engineering and operational improvement initiatives including automation tooling, service enhancement including for vendors.
· Execution of application environment tasks as required for incident resolution.
· Liaise with appropriate teams for the development of corrective actions or viable workarounds to resolve major incidents.
· Respond to automated alerts on the health of systems.
· Executing scheduled or unscheduled tasks relating to operational maintenance and monitoring of application environments.
· Ensures all work is carried out and documented in accordance with required standards, methods and procedures.
· Root cause analysis and service improvement solutions.
· Certifications (MS-700)
MS Teams Support Engineer
Posted today
Job Viewed
Job Description
Job Description
Job Title: Support Engineer (MS Teams)
Job Location: Hyderabad, India
Worksite: Work From Office
About WCT: WaferWire Technology Solutions (WCT) specializes in delivering comprehensive Cloud, Data and AI solutions through Microsoft's technology stack. Our services include Strategic Consulting, Data/AI Estate Modernization, and Cloud Adoption Strategy. We excel in Solution Design encompassing Application, Data, and AI Modernization, as well as Infrastructure Planning and Migrations. Our Operational Readiness services ensure seamless DevOps, ML Ops, AI Ops, and Sec Ops implementation. We focus on Implementation and Deployment of modern applications, continuous Performance Optimization, and future-ready innovations in AI, ML, and security enhancements. Delivering from Redmond-WA, USA, Guadalajara, Mexico and Hyderabad, India, our scalable solutions cater precisely to diverse business requirements and multiple time zones (US time zone alignment).
About Project/Role:
We are seeking a skilled Support Engineer to manage helpdesk tickets for our customers.
Must have Experience on Microsoft teams Support
Responsibilities:
Knowledge of Office 365 technologies, particularly Microsoft Teams and apps in the Office Admin center. In-depth knowledge of Microsoft Teams features, functionalities, and best practices.
- Familiarity with Microsoft 365 and SharePoint integration with Teams.
- Ability to analyze and interpret data captures and trace logs to resolve customer issues in production environments.
- Experience working with network capture and analysis tools like Fiddler and Developer tools (Browser). Owning, investigating, and solving complex customer technical issues while acting as an advisor to the customer, collaborating within and across teams leveraging troubleshooting tools and practices.
- Engaging with Microsoft Engineering/Supportability teams to investigate potential product defects and help develop automation techniques and diagnostic tools driving Microsoft product improvements.
- Experience supporting the M365 suite of products and troubleshooting web and desktop apps. Updating the help-desk ticketing system to track, monitor, and resolve issues. Identifying issues that are logical in nature and escalating them to the appropriate team for resolution. Troubleshooting and owning customer issues from reporting to resolution.
- Diagnosing and troubleshooting system issues along with isolation of the issue.
- Following standard procedures for escalating to the appropriate feature teams as required.
- Managing multiple open issues and ensuring their successful completion.
- Documenting technical knowledge in FAQs and troubleshooting guides.
- Triaging and escalating new bugs from early ring customers.
- Verifying and rejecting bugs submitted by unknown sources. Monitoring and assigning emerging issues to the engineer for escalation.
- Using tools like Log Reader and Fiddler to troubleshoot and reproduce issues. Collaborating with cross-functional engineering and support teams.
- Participating in regular meetings to discuss the status of escalated bugs and new issues.
Required Qualifications:
- Proven experience as a Support Engineer or similar role. Strong problem-solving, debugging and troubleshooting skills.
- Good to have knowledge on Education tenant apps such as assignments, class notebooks and School data sync.
- Experience with ICM and Service Incident is preferred Excellent communication and customer service abilities.
- Familiarity with helpdesk ticketing systems and escalation procedures.
- Experience with tools like Log Reader, Fiddler and Browser Dev tools. Experience with appropriate extracting logs for Debugging (Desktop Logs, Network Logs, Web Logs) Experience with HTTP and HTTPS Request Code Experience with API requests and responses (Graph API is desirable)
Microsoft Migration Consultant - Teams Enterprise Voice
Posted 2 days ago
Job Viewed
Job Description
At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward - always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities.
**The Role**
Are you passionate about solving complex problems? Do you thrive in a fast-paced environment? Then there's a good chance you will love being a part of our Software Engineering - Development team at Kyndryl, where you will be able to see the immediate value of your work.
As a Software Engineering - Developer at Kyndryl, you will be at the forefront of designing, developing, and implementing cutting-edge software solutions. Your work will play a critical role in our business offering, your code will deliver value to our customers faster than ever before, and your attention to detail and commitment to quality will be critical in ensuring the success of our products.
+ Engage with clients to understand business requirements and translate them into high-level technical strategies for Teams Voice migration.
+ Manage stakeholders, facilitate requirements gathering, and communicate complex concepts in simple terms.
+ Build migration roadmaps, playbooks, and high-level architecture diagrams for enterprise deployments.
+ Demonstrate in-depth knowledge of Microsoft 365 services, including Exchange Online, SharePoint Online, OneDrive for Business, and Microsoft Teams.
+ Advise on identity and access management (Azure AD, Entra, Hybrid Identity), security, and compliance (DLP, Sensitivity Labels, Conditional Access).
+ Guide clients on M365 licensing models relevant to Teams Voice.
+ Define and implement migration methodologies (assess, plan, cutover, staged, hybrid, coexistence).
+ Utilize third-party migration tools (Quest, Bit Titan, SkyKick, etc.) and assessment/data gathering tools.
+ Address coexistence challenges (sync, free/busy, Teams coexistence, mail flow).
+ Develop and execute identity strategies (cloud-only, hybrid, ADFS/Federation).
+ Ensure security and compliance frameworks are in place for Teams Voice deployments.
+ Lead large-scale migration projects for enterprise clients, transforming their M365 and Teams environments.
+ Manage project financials, including P&L, costing, estimates, and budgeting.
Using design documentation and functional programming specifications, you will be responsible for implementing identified components. You will ensure that implemented components are appropriately documented, unit-tested, and ready for integration into the final product. You will have the opportunity to architect the solution, test the code, and deploy and build a CI/CD pipeline for it.
As a valued member of our team, you will provide work estimates for assigned development work, and guide features, functional objectives, or technologies being built for interested parties. Your contributions will have a significant impact on our products' success, and you will be part of a team that is passionate about innovation, creativity, and excellence. Above all else, you will have the freedom to drive innovation and take ownership of your work while honing your problem-solving, collaboration, and automation skills. Together, we can make a difference in the world of cloud-based managed services.
Your Future at Kyndryl
The career path ahead is full of exciting opportunities to grow and advance within the job family. With dedication and hard work, you can climb the ladder to higher bands, achieving coveted positions such as Principal Engineer or Vice President of Software. These roles not only offer the chance to inspire and innovate, but also bring with them a sense of pride and accomplishment for having reached the pinnacle of your career in the software industry.
**Who You Are**
You're good at what you do and possess the required experience to prove it. However, equally as important - you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused - someone who prioritizes customer success in their work. And finally, you're open and borderless - naturally inclusive in how you work with others.
Required Skills and Experience
+ Bachelor's degree in Computer Science, IT, or related field (or equivalent experience).
+ 10+ years in IT, including 5+ years in a consultant role or equivalent.
+ Administer Microsoft Teams (policies, voice settings, licensing).
+ Understand Teams Phone System architecture.
+ Provision users (assign voice licenses, phone numbers).
+ Configure call queues, auto attendants, hunt groups, voicemail, call forwarding, and delegation.
+ Implement PSTN connectivity: Microsoft Calling Plans, Direct Routing (SBC), Operator Connect.
+ Design large-scale voice solutions and deploy/manage Session Border Controllers (SBC).
+ Troubleshoot SIP protocol and hybrid voice scenarios (Skype for Business migrations, on-prem telephony integration).
+ Plan and monitor network for voice/video traffic (QoS).
+ Integrate Teams with contact centers and third-party voice apps.
+ Ensure security and compliance for voice (call recording, encryption, regulatory compliance).
+ Use PowerShell for bulk provisioning and advanced policy configuration.
+ Integrate Teams-certified devices (desk phones, conference systems).
+ Microsoft Teams (collaboration + calling), Teams Phone System (cloud PBX), Microsoft 365 E5/Teams Phone licenses.
+ PSTN connectivity via Microsoft Calling Plan, Operator Connect, Direct Routing (enterprise SBC).
+ Infrastructure: SBC vendors (AudioCodes, Ribbon, Cisco, Oracle), network optimization (ExpressRoute, QoS, SD-WAN).
+ Monitoring: Microsoft Call Quality Dashboard, Teams Admin Center, PowerBI, third-party tools (IR Prognosis, Martello).
+ Contact Centers: Anywhere365, NICE, Genesys.
+ Devices: Teams-certified desk phones (Poly, Yealink, Crestron).
+ Security: Encryption, compliance call recording, conditional access for voice endpoints.
Preferred Technical and Professional Experience
+ Microsoft Certifications (preferred): MS-102 (Enterprise Administrator Expert), SC-300 (Identity & Access), SC-400 (Information Protection), MS-700 (Teams), MS-203 (Messaging), Azure Solutions Architect Expert (AZ-305), MD-100, MD-101, MS-100, MS-101, MS-500.
**Being You**
Diversity is a whole lot more than what we look like or where we come from, it's how we think and who we are. We welcome people of all cultures, backgrounds, and experiences. But we're not doing it single-handily: Our Kyndryl Inclusion Networks are only one of many ways we create a workplace where all Kyndryls can find and provide support and advice. This dedication to welcoming everyone into our company means that Kyndryl gives you - and everyone next to you - the ability to bring your whole self to work, individually and collectively, and support the activation of our equitable culture. That's the Kyndryl Way.
**What You Can Expect**
With state-of-the-art resources and Fortune 100 clients, every day is an opportunity to innovate, build new capabilities, new relationships, new processes, and new value. Kyndryl cares about your well-being and prides itself on offering benefits that give you choice, reflect the diversity of our employees and support you and your family through the moments that matter - wherever you are in your life journey. Our employee learning programs give you access to the best learning in the industry to receive certifications, including Microsoft, Google, Amazon, Skillsoft, and many more. Through our company-wide volunteering and giving platform, you can donate, start fundraisers, volunteer, and search over 2 million non-profit organizations. At Kyndryl, we invest heavily in you, we want you to succeed so that together, we will all succeed.
**Get Referred!**
If you know someone that works at Kyndryl, when asked 'How Did You Hear About Us' during the application process, select 'Employee Referral' and enter your contact's Kyndryl email address.
Kyndryl is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other characteristics. Kyndryl is also committed to compliance with all fair employment practices regarding citizenship and immigration status.
Microsoft Migration Architect - Teams Enterprise Voice
Posted 2 days ago
Job Viewed
Job Description
At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward - always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities.
**The Role**
Are you passionate about solving complex problems? Do you thrive in a fast-paced environment? Then there's a good chance you will love being a part of our Software Engineering - Development team at Kyndryl, where you will be able to see the immediate value of your work.
As a Software Engineering - Developer at Kyndryl, you will be at the forefront of designing, developing, and implementing cutting-edge software solutions. Your work will play a critical role in our business offering, your code will deliver value to our customers faster than ever before, and your attention to detail and commitment to quality will be critical in ensuring the success of our products.
Using design documentation and functional programming specifications, you will be responsible for implementing identified components. You will ensure that implemented components are appropriately documented, unit-tested, and ready for integration into the final product. You will have the opportunity to architect the solution, test the code, and deploy and build a CI/CD pipeline for it.
As a valued member of our team, you will provide work estimates for assigned development work, and guide features, functional objectives, or technologies being built for interested parties. Your contributions will have a significant impact on our products' success, and you will be part of a team that is passionate about innovation, creativity, and excellence. Above all else, you will have the freedom to drive innovation and take ownership of your work while honing your problem-solving, collaboration, and automation skills. Together, we can make a difference in the world of cloud-based managed services.
Your Future at Kyndryl
The career path ahead is full of exciting opportunities to grow and advance within the job family. With dedication and hard work, you can climb the ladder to higher bands, achieving coveted positions such as Principal Engineer or Vice President of Software. These roles not only offer the chance to inspire and innovate, but also bring with them a sense of pride and accomplishment for having reached the pinnacle of your career in the software industry.
**Who You Are**
You're good at what you do and possess the required experience to prove it. However, equally as important - you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused - someone who prioritizes customer success in their work. And finally, you're open and borderless - naturally inclusive in how you work with others.
**Required Technical and Professional Experience**
+ 10+ years in IT, including 5+ years in a senior technical architect or lead role.
+ Bachelor's degree in Computer Science, IT, or related field (or equivalent experience).
+ Architect and implement solutions across Exchange Online, SharePoint Online, OneDrive, and Teams. (Microsoft.Voice.docx) ( Design hybrid coexistence (mail flow, GAL sync, free/busy) and leverage third-party migration tools (Quest, BitTitan, SkyKick).
+ Develop hybrid identity solutions using Microsoft Entra ID (Azure AD), Conditional Access, MFA, and Identity Protection.
+ Implement AAD Connect, Pass-through Authentication, and Federation for secure identity management.
+ Establish governance frameworks for Teams, SharePoint, and OneDrive.
+ Deploy Data Loss Prevention (DLP), Information Protection, retention policies, and compliance solutions (eDiscovery, Insider Risk, Purview).
+ Design and document large-scale migration architectures (10,000+ seats, multi-geo).
+ Address network and performance considerations (direct internet breakout, Zscaler, ExpressRoute).
+ Produce high-level designs (HLDs), migration playbooks, and executive roadmaps.
+ Advise C-level stakeholders and simplify complex technical concepts for diverse audiences.
+ Mentor delivery engineers and manage project risks.
+ Administer Microsoft Teams (policies, voice settings, licensing).
+ Provision users (voice licenses, phone numbers), configure call queues, auto attendants, hunt groups, voicemail, call forwarding, and delegation.
+ Implement PSTN connectivity: Microsoft Calling Plans, Direct Routing (SBC), Operator Connect.
+ Design enterprise-scale voice solutions and deploy/manage SBCs (Session Border Controllers).
+ Troubleshoot SIP protocol and support hybrid voice scenarios (Skype for Business migrations, on-prem telephony integration).
+ Plan and monitor QoS for voice/video traffic.
+ Integrate Teams with contact centers and third-party voice applications.
+ Ensure security and compliance for voice (call recording, encryption, regulatory compliance).
+ Use PowerShell for bulk provisioning and advanced policy configuration.
+ Integrate Teams-certified devices (desk phones, conference systems).
+ Microsoft Teams (collaboration + calling), Teams Phone System (cloud PBX), Microsoft 365 E5/Teams Phone licenses, Exchange Online (voicemail, calendaring).
+ PSTN connectivity via Microsoft Calling Plan, Operator Connect, Direct Routing.
+ SBC vendors: AudioCodes, Ribbon, Cisco, Oracle.
+ Network optimization: ExpressRoute, QoS, SD-WAN.
+ Monitoring: Microsoft Call Quality Dashboard, Teams Admin Center, PowerBI, IR Prognosis, Martello.
+ Contact Centers: Anywhere365, NICE, Genesys.
+ Devices: Teams-certified desk phones (Poly, Yealink, Crestron).
+ Security: Encryption, compliance call recording, Conditional Access for voice endpoints.
**Preferred Technical and Professional Experience**
+ Microsoft Certifications (preferred): MS-102 (Enterprise Administrator Expert), SC-300 (Identity & Access), SC-400 (Information Protection), MS-700 (Teams), MS-203 (Messaging), Azure Solutions Architect Expert AZ-305, MD-100, MD-101, MS-100, MS-101, MS-500.
**Being You**
Diversity is a whole lot more than what we look like or where we come from, it's how we think and who we are. We welcome people of all cultures, backgrounds, and experiences. But we're not doing it single-handily: Our Kyndryl Inclusion Networks are only one of many ways we create a workplace where all Kyndryls can find and provide support and advice. This dedication to welcoming everyone into our company means that Kyndryl gives you - and everyone next to you - the ability to bring your whole self to work, individually and collectively, and support the activation of our equitable culture. That's the Kyndryl Way.
**What You Can Expect**
With state-of-the-art resources and Fortune 100 clients, every day is an opportunity to innovate, build new capabilities, new relationships, new processes, and new value. Kyndryl cares about your well-being and prides itself on offering benefits that give you choice, reflect the diversity of our employees and support you and your family through the moments that matter - wherever you are in your life journey. Our employee learning programs give you access to the best learning in the industry to receive certifications, including Microsoft, Google, Amazon, Skillsoft, and many more. Through our company-wide volunteering and giving platform, you can donate, start fundraisers, volunteer, and search over 2 million non-profit organizations. At Kyndryl, we invest heavily in you, we want you to succeed so that together, we will all succeed.
**Get Referred!**
If you know someone that works at Kyndryl, when asked 'How Did You Hear About Us' during the application process, select 'Employee Referral' and enter your contact's Kyndryl email address.
Kyndryl is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other characteristics. Kyndryl is also committed to compliance with all fair employment practices regarding citizenship and immigration status.
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Microsoft 365 teams specialist – voice & collaboration
Posted today
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MS Teams L3 Support (Riyadh, Saudi based)
Posted today
Job Viewed
Job Description
Role: MS Teams - L3 Support
Location: Riyadh, Saudi (Onsite)
Type: Full time – Perm
Visa: Sponsored incl. Family members, Insurance and other benefits
Experience: 7+ years
Notice period: 45 days max.
Requisites:
- Provide L3-level support in a mission-critical banking environment.
- Lead major incidents/war rooms; guide L1/L2; produce post-incident reports for auditors.
- Define standards, golden configurations, and automation (scripts/Infra-as-Code) to reduce toil.
- Roadmap planning, version upgrades, performance baselining, and DR strategy ownership.
Interested? Please apply, thanks for your interest and time.
Partnered with Consulting firm based in Saudi for large hiring support.
IS Organizational Effectiveness Mgr - Scrum Master HR Product Teams
Posted 2 days ago
Job Viewed
Job Description
At Amgen, if you feel like you're part of something bigger, it's because you are. Our shared mission-to serve patients living with serious illnesses-drives all that we do.
Since 1980, we've helped pioneer the world of biotech in our fight against the world's toughest diseases. With our focus on four therapeutic areas -Oncology, Inflammation, General Medicine, and Rare Disease- we reach millions of patients each year. As a member of the Amgen team, you'll help make a lasting impact on the lives of patients as we research, manufacture, and deliver innovative medicines to help people live longer, fuller happier lives.
Our award-winning culture is collaborative, innovative, and science based. If you have a passion for challenges and the opportunities that lay within them, you'll thrive as part of the Amgen team. Join us and transform the lives of patients while transforming your career.
**IS Organizational Effectiveness Manager - Scrum Master HR Product Teams**
**What you will do**
Let's do this. Let's change the world. In this vital role you will lead and coach who facilitates team events, processes, and supports teams in delivering value within the Hire to Retire capability. The role involves facilitating communication and collaboration among teams, ensuring alignment with the program vision, managing risks and dependencies, and driving relentless improvement. They also often participate in the Lean-Agile transformation, coaching leaders, teams, and Scrum Master/Team Coaches in the new mindset and processes. They help adapt SAFe to the organization's needs, standardizing and documenting practices.
**Roles & Responsibilities:**
+ Lead and manage product delivery using agile frameworks and techniques. Align with Agile values such as prioritizing individuals and interactions over processes and tools.
+ Lead and facilitate agile events including stand-ups, sprint/PI planning, sprint/PI reviews, retrospectives, demos and backlog refinement meetings to promote team collaboration.
+ Advise SAFe events, including PI Planning, Scrum of Scrums, and Inspect & Adapt workshops.
+ Collaborate with cross-functional teams to identify business requirements and develop solutions that meet customer needs.
+ Work with Product Owners, Product and Solution Management, and collaborators to ensure strategy and execution alignment
+ Help the scrum teams achieve delivery acceleration focused on business outcomes by reaching higher levels of scrum maturity
+ Identify, escalate, and manage risks and dependencies across Teams to ensure that they are addressed in a timely manner
+ Coordinate with Services and support to schedule resolution of issues with released products
+ Foster a culture of continuous improvement within the Teams by leading retrospectives and encouraging innovation
+ Monitor and report on the progress of the Team, ensuring transparency and alignment with solution objectives
**What we expect of you**
We are all different, yet we all use our unique contributions to serve patients.
**Basic Qualifications:**
+ Master's degree with 4 - 6 years of experience in Computer Science, Business, Engineering, IT or related field OR
+ Bachelor's degree with 6 - 8 years of experience in Computer Science, Business, Engineering, IT or related field OR
+ Diploma with 10 - 12 years of experience in Computer Science, Business, Engineering, IT or related field
+ Strong understanding of Agile methodologies, particularly the Scaled Agile Framework (SAFe)
+ Prior experience with Agile project management tools, such as Jira, Confluence and Jira Align
+ Experience in guiding teams through Agile events and ensuring adherence to SAFe practices and behaviors
+ Excellent problem-solving skills and a passion for tackling complex challenges with data
+ Collaborative spirit and effective communication skills to work seamlessly in a cross-functional team
**Preferred Qualifications:**
+ Deep understanding of DevOps and Test Automation Processes in software delivery
+ Workshop facilitation and training experience
+ Certified SAFe Scrum Master or similar (preferred)
+ Experience working within the Hire to Retire or Human Resources function
**Soft Skills:**
+ Excellent people and project management skills
+ Ability to work collaboratively with cross-functional teams
+ Ability to manage multiple priorities successfully
+ Team oriented with a focus on achieving team goals
**What you can expect of us**
As we work to develop treatments that take care of others, we also work to care for your professional and personal growth and well-being. From our competitive benefits to our collaborative culture, we'll support your journey every step of the way.
In addition to the base salary, Amgen offers competitive and comprehensive Total Rewards Plans that are aligned with local industry standards.
**Apply now and make a lasting impact with the Amgen team.**
**careers.amgen.com**
As an organization dedicated to improving the quality of life for people around the world, Amgen fosters an inclusive environment of diverse, ethical, committed and highly accomplished people who respect each other and live the Amgen values to continue advancing science to serve patients. Together, we compete in the fight against serious disease.
Amgen is an Equal Opportunity employer and will consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, or any other basis protected by applicable law.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.