Java Application Support(L3)
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Primary Job Title:
Senior Java Application Support Engineer (L3)
Industry: IT Services & Managed Services — Enterprise Application Support for Financial Services, Banking, and large-enterprise platforms. We provide 24x7 production support, incident & problem management, and managed application maintenance for mission-critical Java-based systems. This is an on-site L3 support role based in India, serving client-facing operations and SLA-driven environments.
Role & Responsibilities
- Serve as the L3 escalation point for production incidents in Java/Spring-based applications; lead incident remediation and ensure timely resolution within SLAs.
- Diagnose and remediate complex issues across Java, Spring Boot, application servers (Tomcat/WebLogic/JBoss), middleware, and SQL back-ends; perform root-cause analysis and implement permanent fixes or workarounds.
- Collaborate with development and QA teams to triage defects, deliver code fixes or hotfixes, validate patches in pre-prod, and coordinate safe deployments and rollbacks.
- Monitor application health using APM and logging tools (Splunk/ELK/New Relic); create and tune alerts, dashboards, and automated diagnostics to reduce MTTD/MTTR.
- Own change, release, and on-call responsibilities following ITIL best practices; document incidents, produce RCAs, and drive continual service improvements.
- Create and maintain runbooks, knowledge articles, and automation scripts; mentor L1/L2 engineers to improve first-time fix rates and operational efficiency.
Skills & Qualifications
Must-Have
- 4+ years hands-on experience in Java application support or production support with strong Java (8+) and Spring/Spring Boot troubleshooting skills.
- Proven experience with application servers (Tomcat, WebLogic, JBoss), Linux administration, and SQL databases (Oracle/MySQL/Postgres).
- Strong log & APM troubleshooting experience (Splunk, ELK/Kibana, New Relic) and ability to analyze heap/thread dumps and GC behavior.
- Solid working knowledge of incident management, SLA-driven support, on-call rotations, and ITIL processes.
- Familiarity with CI/CD pipelines (Jenkins), basic container/Docker usage, and scripting (Shell/Python) for automation.
- Experience using Jira/Confluence for ticketing, knowledge management, and change/release coordination.
Preferred
- Experience with microservices, RESTful APIs, and messaging systems (Kafka/RabbitMQ).
- Exposure to cloud platforms (AWS/Azure) and orchestration (Kubernetes).
- Background in banking, financial services, or fintech with domain knowledge of payments, settlements, or core banking apps.
- Relevant certifications (Oracle Java, ITIL Foundation) or strong demonstrable troubleshooting portfolio.
Benefits & Culture Highlights
- On-site role in India with competitive compensation, shift/onsite allowances, and comprehensive health benefits.
- Growth-oriented culture: training allowance, certification support, and clear career path to Application Operations Lead or Engineering roles.
- High-impact, collaborative environment focused on automation, reliability engineering, and continuous improvement.
Location: India (ON-SITE). If you are a detail-oriented Java troubleshooter who thrives under SLA pressure and enjoys turning operational pain points into permanent improvements, apply to join a high-performing support organization focused on reliability and customer success.
Skills: application,java,support
Java Application Support/production Support
Posted today
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Job Description
Nasdaq is continuously revolutionizing markets and undergoing transformations while we adopt new technologies to develop innovative solutions, constantly aiming to rewrite tomorrow. As a senior analyst, you will play a key role in the delivery of technical support to our clients worldwide for our Capital Markets Solution.
We are now looking for a senior analyst to strengthen the platform support team in Mumbai. You will be responsible for driving the execution of central initiatives across the Nasdaq Calypso Capital Market Solution.
With this position we offer
Join the customer success organization for Nasdaq Capital Market solution. The main objective mission is to continuously enhance the Nasdaq Customer experience in how they consume the Nasdaq Calypso software and services, using a strategic customer-centric approach focused on driving customer adoption and retention. Thus, successfully differentiating Nasdaq from our competition and contributing to the net growth of our business while offering intense and excellent career development opportunities.
Your role and responsibilities:
In this role, you will have the opportunity to work in a strong experienced team delivering sophisticated technology solutions to international clients. You will work with and learn from domain experts and can take on more responsibility and progress within the customer success team. Besides working closely with your colleagues in Mumbai, you will also work closely with Nasdaq Calypso teams in other countries.
Furthermore, you will:
- Work on and resolve client issues related to Calypso architecture, operating system, network, JVM and other Calypso infrastructure components.
- Replicate issues, detail them, provide configuration suggestions to Customers, provide Engineering teams comprehensive information in form of test cases to facilitate permanent solutions.
- Provide day-to-day support to the clients on Calypso infrastructure issues
- Analyze the source code and identify the causes of the problems reported by clients, in order to report to Engineering for resolution.
- Work closely with Business Analysts to analyze and investigate bugs to identify root cause
- Write test programs when required, in order to simulate the issue being faced by clients
- Work directly with clients and resolve API-related issues
- Help maintains the knowledge base articles of issues, questions and common tuning parameters.
- Compliance to ISO 9001 processes
We expect you to have
- Good understanding of JVM performance tuning (Garbage collection, thread dumps and memory parameters)
- Experience on Eclipse IDE with debugging knowledge
- Application Profiling using Yourkit, Java Visual VM or any other tool
- Strong on Object Oriented Principles, Design Patterns etc.
- Knowledge of relational databases and SQL including working experience with Sybase and/or Oracle
- Willingness and ability to travel periodically, as required.
- Customer Relationship Leadership Skills
- Must be able to work independently
- Must be a fast learner, self-motivated, teammate, and collaborator
- Excellent analytical and problem-solving skills, attention to detail, consistency to standard methodologies defined by the organization
- Good oral and written communication skills are needed
- Strong problem solving and debugging skills
- A basic understanding of finance is required
- Proficient in English.- Education Qualification: Bachelor/Master in computer science- It would be great if you- Knowledge on cloud technologies like AWS, Kubernetes.
Come as You Are
Java Software Engineer
Posted 1 day ago
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We're Hiring: Java Backend Developer – Mumbai (Onsite, 5 Days Office)
Email :
We are looking for a passionate and skilled Java Backend Developer to join our team in Mumbai. If you love building scalable APIs, collaborating across teams, and working on cutting-edge solutions, we'd love to connect with you
Primary Responsibilities:
• Design, develop, and maintain RESTful APIs using Java (Spring Boot or similar frameworks).
• Collaborate with frontend developers, DevOps, QA, and product managers to deliver integrated solutions.
• Write clean, maintainable, and efficient code following best practices.
• Integrate with SQL/NoSQL databases and third-party APIs/services.
• Conduct code reviews, write unit/integration tests, and participate in agile ceremonies.
• Ensure performance, security, and scalability of backend services.
• Troubleshoot, debug, and optimize application performance.
• Document technical architecture and system design.
• (Bonus) Knowledge of Flexcube UBS – Bills, LC, and Loans modules.
Required Qualifications:
• Bachelor's degree in Computer Science, Engineering, or related field.
• 4+ years of hands-on Java backend development experience.
• Strong in Java 8+, Spring Boot, Spring MVC, Spring Security.
• Experience building and consuming RESTful APIs.
• Good knowledge of OOP, design patterns, and coding standards.
• Database experience with MySQL, PostgreSQL, MongoDB, or similar.
• Familiarity with Git and modern development practices.
Work Model & Location:
• Onsite (Mumbai), 5 days a week from Day 1
Java Software Engineer
Posted 1 day ago
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About Newgen Software: Newgen is the leading provider of a unified digital transformation platform with native process automation, content services, and communication management capabilities. Globally, successful enterprises rely on Newgen's industry-recognized low code application platform to develop and deploy complex, content-driven, and customer-engaging business applications on the cloud. From onboarding to service requests, lending to underwriting, and for many more use cases across industries. Newgen unlocks simple with speed and agility.
Job description
Role - Software Engineer/Sr. Software Enginee (
JAVA
)
Experience - 2 to 4 Years
Location - Mumbai – Western Line
Job Description
The incumbent would be responsible for:
* Developing and installing software solutions.
* Designing, implementing and delivering high quality Software project in JAVA, SQL / Oracle, J2EE and other JAVA technologies.
Job Responsibilit -
Participate in detailed level in design, coding, code walk through, peer code reviews and unit testing, System Testing, UAT, Demos, POCs, installation, maintenance of Software modules.Ensures the preparation in the following:
- Software Prototype, System Architecture, Software Design Document
- User interfaces to be developed as per UX guidelines
- Code files ensuring coding guidelines followed, Code review artefacts during peer code review
- Test plan and Test Cases
- Installation / Deployment document
- Release Document & Technical Documentation
Prepares & installs solutions by determining and designing system specifications, standards & programming.
Testing: Writing of test cases, unit testing, system testing, negative testing q Trouble shooting: Log analysis and database query optimization q Improves operations by conducting system's analysis.
Updates job knowledge by studying state of the art development tools, programming techniques & computing equipment; participates in educational opportunities, reads professional publications & maintains personal networks.
Protects operations by keeping information confidential.
Provides information by collecting, analysing, summarizing development & service issues.
Develops software solution by studying information needs, conferring with users, studding system flow, data usage and work processes, investigating problem areas, following delivery cycle.
Ensuring that the Newgen quality processes are in place and are followed.
Desired Profile:
- B.E/B. Tech. -CS/ IT/ MCA, M. Tech or Equivalent degree from a reputed institute preferred, with 2-4 years of relevant industry experience across a wide variety of development projects.
- Knowledge of SOAP/Rest API, Multithreading, Web Application concepts, Program/Logic writing, Data structure.
- Good experience on Core Java, JSP, Servlets, EJB, Oracle/SQL
- Banking retail loan and MSB is an advantage.
- Database knowledge of table, stored procedure, functions, can write queries, primary key, unique key, joins, referential integrity, and normalization, performance tuning.
- Should possess advanced knowledge of system integration issues & configurable solution design.
• Ability to gather and analyze data and draw logical conclusions. - Understanding the companys vision and goals, business operations and market.
- Is adept in stakeholder management and possess the ability to coordinate and prioritize customer requests with the assistance of other managers to ensure customer delight.
- Possess good people management skills and can manage performance and disciplinary issues, handle employee complaints and grievances and recommend the hiring, termination, and promotion of staff; Should be able to train, mentor, motivate and lead a successful team. Should be well versed in attrition related issues and case management.
Java Software Engineer
Posted 1 day ago
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Company Description
Thomas Cook India Limited, established in 1881, is a prominent omnichannel travel company offering a wide range of services including Foreign Exchange, Corporate Travel, MICE, Leisure Travel, and Value Added Services. With a presence in 28 countries across 5 continents, Thomas Cook India is a leading travel service provider network in the Asia-Pacific region. The company provides international and domestic packages covering various types of holidays and offers corporate travel solutions, MICE services, and foreign exchange services through an omnichannel model.
Role Description
This is a full-time on-site role for a Java Software Engineer located in Thane. The Java Software Engineer will be responsible for software development, implementing microservices, programming, and utilizing the Spring Framework to develop and maintain Java applications for Thomas Cook India Limited.
Qualifications
- Software Development and Programming skills
- Experience in developing and implementing microservices
- Proficiency in the Spring Framework and Java
- Strong problem-solving and analytical abilities
- Excellent teamwork and communication skills
- Bachelor's degree in Computer Science or related field
- Previous experience in the travel industry is a plus
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