150 Key Account Manager jobs in Kochi

We are looking to hire an experienced key account manager to maintain solid relationships with clients. The key account manager's responsibilities include growing the company's revenue by ensuring that key clients are satisfied with the services provided and identifying new business opportunities. You should also be able to develop relationships with prospects.

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About The Role

• Developing and sustaining solid relationships with clients.
• Addressing and resolving key clients’ complaints at the earliest.
• Acting as the main point of contact between key clients and internal delivery teams.
• Communicating and collaborating with the demand generation, resource management, and finance teams to ensure that key clients’ needs are met.
• Compiling reports on account progress, goals, and forecasts.
• Developing a thorough understanding of key clients' needs and requirements and preparing customized solutions.
• Reaching out to prospective clients and converting them into customers
• Negotiating contracts with key clients and meeting established deadlines for the fulfillment of each client's long-term goals.

Requirements

• 1-3 years of experience in a similar role
• Extremely data-driven and oriented towards achieving targets on a continuous basis
• Loves to build rapport and ability to handle multiple clients
• Proficient in all Microsoft Office applications as well as CRM software.
• Open for flexible work timings as per the target geographies
• Excellent written and verbal communication skills

• Develop and execute strategic account plans to achieve sales targets and expand business within key accounts.
• Identify and prospect new business opportunities within existing and potential enterprise clients.
• Build and maintain strong, long-lasting relationships with key stakeholders and decision-makers.
• Understand client needs and requirements, and effectively communicate how our client's offerings can address them.
• Conduct persuasive sales presentations and product demonstrations.
• Negotiate contracts and close agreements to maximize profitability.
• Collaborate with internal teams (marketing, product, support) to ensure client satisfaction and seamless service delivery.
• Monitor industry trends and competitor activities to identify market opportunities.
• Provide regular reports on account status, sales progress, and forecasts.

• Bachelor's degree in Business Administration, Marketing, or a related field; MBA preferred.
• 5-7 years of experience in enterprise sales, account management, or business development, preferably in the technology industry.
• Demonstrated success in achieving and exceeding sales quotas.
• Excellent communication, interpersonal, and presentation skills.
• Strong negotiation and closing skills.
• Ability to understand complex business requirements and articulate solutions.
• Proficiency in CRM software (e.g., Salesforce) and sales enablement tools.
• Strategic thinking and proactive problem-solving abilities.
• A passion for technology and a customer-centric approach.

As a Key Accounts Manager you will be responsible for the development and performance of all sales strategies in assigned market. Further you will drive primary sales, secondary sales and ensuring brand presence in defined markets. You will supervise/manage the distributor network to achieve desired sales objectives thereby ensuring achievement of financial and ethical objectives of the division as per the business strategy.

To achieve this you will have authority to develop your customer management plan, approve expiry products issue credit note for distributors under your control, recommending appointment and credit limits of distributors, develop, execute & plan your resource utilization and participate in Strategy Execution review meetings to ensure alignment.

You have a very important role to play in Division's success.

Experience – 2 – 5 Yrs experience of handling KOLs with managing institutions experience

Roles and Responsibilities in detail

Area Business Planning:

• Plan for monthly and quarterly business.

• Plan demand generation and fulfilment

• Monitor actual Sales and mid-course corrections and inputs to reduce variance against expectations

• Prescription audit for Abbott brands and other competitors brands

• To create and update customer list having specified number of doctors / chemist (Trade) as per the therapy / product requirement and maintain the same in physical / electronic format.

• Identifying potential town and appointing distributor and customers (trade) in line with business philosophy

Business generation & development:

• Achieve monthly, quarterly, half yearly and yearly Sales target by promoting companies product ethically to customers as per the business plan

• Having science base discussion with Doctor and chemist for promotion of product in clinic and at chemist place

• Organizing Camps (CME) as per the division strategy and customers need

• Facilitate the process of successful new product / products launch in the territory by undertaking correct identification and targeting customers for the new product, meet them at pre- determined intervals, effective in clinic / trade promotion and feed back to the company

• Execute the customer management plan to ensure that all the customers are covered as per the plan and meet minimum KPIs as follows:

a. 100% coverage of Doctors.

b . Customer Call average as per the customer management plan of the division / therapy.

c. Market intelligence collection, retailer level inventory management calls as per the product profile and marketing strategy of the therapy / division.

#LI-DNI

JoinTataAIALifeInsurance,aleadingandfastest-growinglifeinsuranceproviderinIndia,establishedin2001 as a joint venture between Tata Sons Pvt. Ltd. and AIA Group Ltd. Our company embodies a legacy of trust, integrity,andexcellence,combiningTata'sesteemedleadershipwithAIA'sextensivepan-Asianexpertise.At Tata AIA, our vision is to be the pre-eminent protection provider enabling dreams and inspiring healthier, happier lives.

We foster a culture of innovation, inclusivity, and continuous learning, offering dynamic career growth opportunities and a supportive work environment. Recognizedasa"GreatPlacetoWork"andrecipientof theKincentricBestEmployerAward,wearecommitted to employee satisfaction and holistic well-being. Our core value, "People - Our Core," emphasizes our dedicationtoinspiringouremployeestobeanddeliver theirverybest.Ouraimistoattract,hireanddevelop highly capable leaders who are just, fair, ethical, and accountablefortheiractions.We striveto provide our employees with the right training, technology, equipment, resources, and guidance to perform their job effectively. Our promise to you is to provide for a diverse,equitable,andinclusiveworkenvironment,

whereeachemployeeisvaluedasanindividualandtreatedwithrespect,care,andcompassion.

Fuel your future with us, find your wings, and . – Shape opportunities, Optimize your potential, Accomplish meaningful work, and Reap holistic growth.

A PositionOverview

PositionTitle

KeyAccountManager

Department

YesBankBranchBanking

Level/Band

Executive/209

RoleSummary: ProvidesupportinSalesofLifeInsurancebusinessthroughbankcustomersatbankbranches across assigned locations

B OrganizationalRelationships

ReportsTo

RegionalManager

Supervises

NA

C JobDimensions

GeographicAreaCovered

Branches/Cluster

InternalStakeholders

Training

BranchOperations

DistributionOperations

External

ChannelPartner

D KeyResultAreas

OrganizationProcess

KeyContributions

Sales

·Achievepre-setbusinesstargetson ANP,casecount,activebranch,activesalesstaff and various KPIs for designated branches

·WorkingjointlywiththeBranchManageronBusinessImplementationplan

·Driving and motivating the branch staff along with Bank RM and providing support for logging in applications sourced

·Tappingtherightdatabaseofthebranchandensureauthenticdocumentation

·BuildrelationshipwiththeBankSales/operationsteamandensurethebusinesstargets and Productivity targets of the allocated branches are met effectively

·ProspectandmeetcustomerswithinandoutsidetheBranchaswhenrequired

·Todevelop,agree&implementshorttermandlongtermplanstoachievesalestargets

·ToachievebranchRMactivationtargets

·WorkcollectivelywithBankSales/operationsteamandconductjointsalescallsasa team to achieve business nos.

·Seekcommitmentfromthepartnertowardsachievementofbusinessobjective

Relationship Management

·