Management Trainee - Order Management

Noida, Uttar Pradesh Genpact

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Job Description

Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose - the relentless pursuit of a world that works better for people - we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI.

Inviting applications for the role of Management Trainee - Order Management!

In this role, the shortlisted candidate will be responsible for delivering services in area of Sales Support and will be handling processes related to Order entry and management, Order fulfillment, Contract management, Master data management, Territory manager support and Reporting and Analysis. The candidate will also be encouraged to perform regular operation as individual contributor in performing above mentioned tasks. 
The role requires very close co-ordination with Sales teams, Product teams, Field support team, IT teams, vendors / suppliers, and transporter / freight forwarder to enable revenue maximization for the organization. 
We will prefer people with some analytical skills who are able to understand the process and follow the same rigorously. 
Responsibilities
• Lead a team working in Sales support area and own a smooth operation.
• Responsible for team outcome (efficiency / critical metric / SLA) and reporting of critical metric / SLA
• Act as subject matter specialist and resolve / support team in achieving the business objectives.
• Own customer / third party relationship and governance to drive surprise free operation and revenue maximization.
• Resolve process issues by co-ordination internally (with partners) and externally with relevant parties.
• Drive governance and relationship with customer and front face any critical issues from customer and perform corrective action and preventive action planning.
• Perform following activities as part of individual contributor role;
a. Booking and validation of Contract Orders in the ERP system and corresponding updating to Contracts in the ERP
b. Building a relation with clients and sales representatives and becoming a point-of-contact for Customer / Sales inquiries
c. Coordinate (phone / emails) with Service technicians, Logistics teams, and Sales to ensure the right delivery, installation, and confirmation to customers for the orders placed 
d. Bring together details from customers and sometimes service technicians for accurate invoicing (including CN / DN notes) and ensure to have complete the billing / invoicing timely as per the contractual agreements 
• Administration of customer contracts i.e. update contracts, fixed and variable billing computation as per contact terms 
• Ensure resolution to customer requests for any queries on Contracts / order status and billing/invoicing corrections
• Follow-up on pending items with Logistics / Supply chain team for order delivery status
• Periodical and ad-hoc Report preparation for internal (sales, Business Controllers, etc.) and external (Customers) 
• Archival of the right set of documents for audit and compliance purposes
• Updating ERP regarding Customer Master details, order details, supplies, pricing, etc.
• Capturing information from logistics partners and advising customers regarding availability and deliveries
• Offering resolutions for internal updating requests: credit/ debit notes, reimbursements, rebates, etc.
• Checking and solving potential issues between client purchase orders (PO) and system information;
• Presenting with the warehouse and forwarders and efficiently own the delivery process to ensure return of goods to the final recipient
• Preparing the relevant documents for the orders - Export documents (LoC, etc.), Pro forma invoices, customs documents, etc. and coordinate with internal teams for smooth order delivery
• Daily supervising the assigned orders and exceptions validations
• Accurate categorization of customer issues in the system and corresponding responses on ERP systems for various disputes arising from customers in terms of damaged goods, shipment delayed, etc. 
Qualifications we seek in you!
Minimum qualifications
• Graduate
• SAP ERP experience
Preferred qualifications
• Excellent communications skills – both verbal and written. Consistent track record of client handling skills and ability to establish trust with clients.
• In this role the candidate may have to at time work during global hours in order to connect with other teams working in different time zones. There may also be possibilities for any business travels locally or outside the country.

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Management Trainee-Contract Management

Noida, Uttar Pradesh Genpact

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Job Description

Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose – the relentless pursuit of a world that works better for people – we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI.

Inviting applications for the role of Management Trainee, Contract Management
In this role, Analyst will be responsible for Pricing operations/ Research and Rebates. Ensure the timely and accurate set up of agreements on the systems, accurate rebate calculation and timely payout, response to queries, emails, ensure that there is internal and external stakeholder management, operational metrics are followed and reported. Ensuring compliance to customer agreements for on-invoice price, pricing overrides. Develop system and departmental subject matter expertise. Uses critical thinking, data analysis, research and contract compliance knowledge to provide exceptional customer service and operational excellence.

Responsibilities
• Load and maintain Supplier Agreements/ Rebates and perform research in ERP.
• Add/Change/Delete (ACD) Load Distribution Agreements
• ACD Tier Alignment
• ACD Load Products
• Calculate Rebates manually using MS excel formulas
• Variance trend analysis and seek alignment with business on comments
• Work exception reports on a daily basis and utilize reporting to identify possible quality issues.
• Proactively work with suppliers to ensure compliance with agreements, specifically the timeliness and completeness of information. Responsible for the escalation of compliance issues. 
• Ensure that service level expectations are met or exceeded. 
• Utilize systems and software to perform complex research assignments. 
Qualifications we seek in you!
Minimum Qualifications
• Any Graduate, commerce preferred
• Ability to work on multiple ERP, masterdata and workflow solutions
• Strong English language skills (verbal and written)


Preferred Qualifications/ Skills
• Relevant years related business experience in Financial Services, OTC, Accounting, Financial, or Wholesale Drug industry. 
• Uses critical thinking, data analysis, research and contract compliance knowledge to provide exceptional customer service and operational excellence.
• Knowledge of SAP and advanced excel would be an added advantage.

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Assistant Professor - Agri Business Management(In Organic Agriculture)

Ghaziabad, Uttar Pradesh Amity University, Noida

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Job Description

Assistant Professor ( Agri Business Management)


Amity University Noida, Uttar Pradesh, India (On-site)

Amity University is a highly research-oriented, Innovation-driven and Inter-disciplinary University accredited by the NAAC with grade 'A+' and ranked 32nd by NIRF. It has over 40,000 students at its campus in Noida (Delhi NCR). The University is ranked amongst the top 3% universities globally and has the Highest US and UK accreditation. The large National and Global network of Amity Universities and Institutions provides immense opportunities for joint research and mobility.

Amity University invites application for the post of Assistant Professor specialized in Agri business for Amity Institute of In Organic Agriculture.


About Amity Institute of Organic Agriculture.

Established in 2005, the Amity Institute of In Organic Agriculture (AIOA) is a unique Institute, the first of its kind in the country and among the few in the world. Amity University, known for academic excellence, quality research, international linkages and strong industry interface. Visualizing the need for sustainable food security and food safety management systems, the Institute consistently has set standards for excellence towards human resource development in long term sustainable agricultural technologies manifested in the most viable option of Organic Agriculture in contrast with the chemical intensive conventional agriculture integrated and strongly supported with a comprehensive and multifaceted management focused education.


Assistant Professor Vacancy :


  1. Agribusiness Management


Criteria:


Candidates must have Ph. D degree from top ranked Institutions.

Strong Research Work with good number of Scopus in indexed journal.

Candidates must have two to three years of Experience.

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Director- Wealth Management - Business Development

New Delhi, Delhi JR Laddha Financial Services Pvt. Ltd.

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Job Description

Job Description- Job Title : Director- Wealth Management - Business Development

Location : Delhi / Bangalore

Reports To : Manoj Laddha

Department : Wealth Management

Compensation: INR 40 - 45 LPA (Fixed) + Performance-Based Incentives.

___


Role Overview:


As the Director of Wealth Management, you will be responsible for leading the Wealth Management division, focusing on high-net-worth individuals (HNI) and ultra-high-net-worth individuals (UHNI). Your role will involve driving revenue and profitability by offering a comprehensive suite of financial services, including Mutual Funds, Portfolio Management Services (PMS), Alternative Investment Funds (AIF), Unlisted Shares, and other wealth management products. You will also be tasked with client acquisition, relationship management, and developing strategies to ensure client satisfaction and business growth.

___

About JR Laddha

Established in 1984, JR Laddha is a pan -India diversified financial services group with offerings across Wealth Management (Mutual funds, PMS, AIF, Unlisted Equity and alternate investments) and Investment Banking (Mergers and acquisition, Venture funding and IPO advisory). We combine institutional rigor with deep entrepreneurial networks to provide strategic financial solutions tailored to high-growth companies and investors, and are a member of the Pandea Global M&A Network.

Learn more at:

___

Why Join Us

  • Work with Leadership Work side-by-side with senior decision-makers.
  • Learning Environment Progressive, tech-enabled culture (ChatGPT & AI tools) that blends mentorship with continuous, performance-driven growth.
  • High Visibility & Recognition Your impact is visible and rewarded; no bulky hierarchies.
  • Client -Centric Focus Cultivate long-term relationships with HNI clients.
  • Long Legacy Leverage decades-old relationships with family offices and Banks.
  • Benefits and Perks Hybrid schedule and flexible hours.


Key Responsibilities:


1. Leadership & Strategy:

  • Lead the Wealth Management department in Delhi / Bangalore, setting and executing

strategic goals to drive business growth.

  • Create a 3-year North-India AUM growth roadmap, updated quarterly (Including developing and implementing strategies for client acquisition, retention, and satisfaction, with a focus on increasing Assets Under Management (AUM))

2. Client Relationship Management:

  • Maintain and deepen relationships with HNI, UHNI, and NRI clients, offering tailored financial solutions.
  • Advise clients on investment opportunities, portfolio management, and financial planning.
  • Regularly review client portfolios, ensuring alignment with financial goals and market conditions.

3. Revenue Generation:

  • Drive revenue growth by promoting and converting non-Mutual Fund products, including PMS, AIF, Unlisted Shares, and Structured Products.
  • Achieve budgeted targets in terms of client numbers, volume of business, and AUM.

4. Market Research & Product Development:

  • Stay updated on financial market trends and new investment opportunities.
  • To represent the firm at strategic seminars, regulatory events, and investor-facing forums.
  • Collaborate with product and research teams to develop new wealth management products and services.

5. Team Management:

  • Lead and mentor a team of wealth managers, ensuring they meet their

performance targets.

  • Foster a collaborative and high-performance culture within the team.

6. Client Servicing:

  • Ensure exceptional client servicing and prompt resolution of queries and

escalations.

  • Provide clients with regular investment performance reports and summaries.

7. Compliance & Reporting:

  • Ensure all operations comply with regulatory requirements.
  • Prepare and present regular reports on departmental performance to senior management.

Qualification:

  • Education : Bachelors degree in Finance, Business Administration, or related field; MBA or equivalent advanced degree preferred.
  • Certifications : CFA, CFP, or equivalent designation is strongly preferred and a valid NISM Series V-A & XA certifications (or ability to clear within 90 days).

Experience:

  • Minimum of 10- 15 years in wealth management or related financial services roles with a proven track record of leading teams and delivering financial growth in managing HNI- UHNI clients.

Skills and Competencies:

  • Strong leadership and strategic planning capabilities, with the ability to manage complex client relationships with discretion and professionalism
  • Exceptional interpersonal and communication skills.
  • Analytical mindset with the ability to interpret market trends and financial data.
  • Extensive knowledge of wealth management products such as Mutual Funds, PMS, AIF, Unlisted Shares, and Structured Products.
  • Proficiency in wealth management software and CRM platforms.




This advertiser has chosen not to accept applicants from your region.

Director- Wealth Management - Business Development

Delhi, Delhi JR Laddha Financial Services Pvt. Ltd.

Posted 4 days ago

Job Viewed

Tap Again To Close

Job Description

full-time

Job Description- Job Title : Director- Wealth Management - Business Development

Location : Delhi / Bangalore

Reports To : Manoj Laddha

Department : Wealth Management

Compensation: INR 40 - 45 LPA (Fixed) + Performance-Based Incentives.

___


Role Overview:


As the Director of Wealth Management, you will be responsible for leading the Wealth Management division, focusing on high-net-worth individuals (HNI) and ultra-high-net-worth individuals (UHNI). Your role will involve driving revenue and profitability by offering a comprehensive suite of financial services, including Mutual Funds, Portfolio Management Services (PMS), Alternative Investment Funds (AIF), Unlisted Shares, and other wealth management products. You will also be tasked with client acquisition, relationship management, and developing strategies to ensure client satisfaction and business growth.

___

About JR Laddha

Established in 1984, JR Laddha is a pan -India diversified financial services group with offerings across Wealth Management (Mutual funds, PMS, AIF, Unlisted Equity and alternate investments) and Investment Banking (Mergers and acquisition, Venture funding and IPO advisory). We combine institutional rigor with deep entrepreneurial networks to provide strategic financial solutions tailored to high-growth companies and investors, and are a member of the Pandea Global M&A Network.

Learn more at:

___

Why Join Us

  • Work with Leadership Work side-by-side with senior decision-makers.
  • Learning Environment Progressive, tech-enabled culture (ChatGPT & AI tools) that blends mentorship with continuous, performance-driven growth.
  • High Visibility & Recognition Your impact is visible and rewarded; no bulky hierarchies.
  • Client -Centric Focus Cultivate long-term relationships with HNI clients.
  • Long Legacy Leverage decades-old relationships with family offices and Banks.
  • Benefits and Perks Hybrid schedule and flexible hours.


Key Responsibilities:


1. Leadership & Strategy:

  • Lead the Wealth Management department in Delhi / Bangalore, setting and executing

strategic goals to drive business growth.

  • Create a 3-year North-India AUM growth roadmap, updated quarterly (Including developing and implementing strategies for client acquisition, retention, and satisfaction, with a focus on increasing Assets Under Management (AUM))

2. Client Relationship Management:

  • Maintain and deepen relationships with HNI, UHNI, and NRI clients, offering tailored financial solutions.
  • Advise clients on investment opportunities, portfolio management, and financial planning.
  • Regularly review client portfolios, ensuring alignment with financial goals and market conditions.

3. Revenue Generation:

  • Drive revenue growth by promoting and converting non-Mutual Fund products, including PMS, AIF, Unlisted Shares, and Structured Products.
  • Achieve budgeted targets in terms of client numbers, volume of business, and AUM.

 4. Market Research & Product Development:

  • Stay updated on financial market trends and new investment opportunities.
  • To represent the firm at strategic seminars, regulatory events, and investor-facing forums.
  • Collaborate with product and research teams to develop new wealth management products and services.

 5. Team Management:

  • Lead and mentor a team of wealth managers, ensuring they meet their

performance targets.

  • Foster a collaborative and high-performance culture within the team.

 6. Client Servicing:

  • Ensure exceptional client servicing and prompt resolution of queries and

escalations.

  • Provide clients with regular investment performance reports and summaries.

 7. Compliance & Reporting:

  • Ensure all operations comply with regulatory requirements.
  • Prepare and present regular reports on departmental performance to senior management.

Qualification:

  • Education : Bachelors degree in Finance, Business Administration, or related field; MBA or equivalent advanced degree preferred.
  • Certifications : CFA, CFP, or equivalent designation is strongly preferred and a valid NISM Series V-A & XA certifications (or ability to clear within 90 days).

Experience:

  • Minimum of 10- 15 years in wealth management or related financial services roles with a proven track record of leading teams and delivering financial growth in managing HNI- UHNI clients.

Skills and Competencies:

  • Strong leadership and strategic planning capabilities, with the ability to manage complex client relationships with discretion and professionalism
  • Exceptional interpersonal and communication skills.
  • Analytical mindset with the ability to interpret market trends and financial data.
  • Extensive knowledge of wealth management products such as Mutual Funds, PMS, AIF, Unlisted Shares, and Structured Products.
  • Proficiency in wealth management software and CRM platforms.




This advertiser has chosen not to accept applicants from your region.

Workforce Management

Noida, Uttar Pradesh Servion Global Solutions

Posted 4 days ago

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Job Description

We are looking for a skilled WFM & QM Specialist with hands-on experience in Verint, Calabrio, or NICE platforms to support the effective management of workforce planning, real-time monitoring, and quality assurance activities in a contact center environment.


Key Responsibilities:


Workforce Management (WFM):

  • Manage forecasting, scheduling, real-time adherence (RTA), and capacity planning using WFM tools (Verint, Calabrio, NICE IEX).
  • Coordinate shift bids, schedule changes, and time-off planning.
  • Monitor intraday performance and adjust staffing in real-time as needed.

Quality Management (QM):

  • Configure and maintain quality scorecards and evaluation forms in Verint, Calabrio, or NICE platforms.
  • Monitor and evaluate customer interactions (voice/chat/email) for compliance, accuracy, and professionalism.
  • Collaborate with supervisors and training teams to close performance gaps and improve customer experience.

Reporting & Analysis:

  • Generate and distribute performance reports (adherence, occupancy, QA scores, service levels).
  • Provide actionable insights from WFM and QA data to improve efficiency and agent effectiveness.

System Administration & Support:

  • Administer user profiles, roles, and access within WFM/QM systems.
  • Work with IT/Telecom teams for system updates, upgrades, and issue resolution.
  • Conduct testing and validation after system changes or configuration updates.

Process Improvement:

  • Identify and recommend process improvements for scheduling, QA evaluations, and performance tracking.
  • Participate in cross-functional initiatives related to agent performance, training, and optimization.
This advertiser has chosen not to accept applicants from your region.

Workforce Management

Noida, Uttar Pradesh Servion Global Solutions

Posted today

Job Viewed

Tap Again To Close

Job Description

We are looking for a skilled WFM & QM Specialist with hands-on experience in Verint, Calabrio, or NICE platforms to support the effective management of workforce planning, real-time monitoring, and quality assurance activities in a contact center environment.

Key Responsibilities:

Workforce Management (WFM):

  • Manage forecasting, scheduling, real-time adherence (RTA), and capacity planning using WFM tools (Verint, Calabrio, NICE IEX).
  • Coordinate shift bids, schedule changes, and time-off planning.
  • Monitor intraday performance and adjust staffing in real-time as needed.

Quality Management (QM):

  • Configure and maintain quality scorecards and evaluation forms in Verint, Calabrio, or NICE platforms.
  • Monitor and evaluate customer interactions (voice/chat/email) for compliance, accuracy, and professionalism.
  • Collaborate with supervisors and training teams to close performance gaps and improve customer experience.

Reporting & Analysis:

  • Generate and distribute performance reports (adherence, occupancy, QA scores, service levels).
  • Provide actionable insights from WFM and QA data to improve efficiency and agent effectiveness.

System Administration & Support:

  • Administer user profiles, roles, and access within WFM/QM systems.
  • Work with IT/Telecom teams for system updates, upgrades, and issue resolution.
  • Conduct testing and validation after system changes or configuration updates.

Process Improvement:

  • Identify and recommend process improvements for scheduling, QA evaluations, and performance tracking.
  • Participate in cross-functional initiatives related to agent performance, training, and optimization.
This advertiser has chosen not to accept applicants from your region.
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About the latest Management positions Jobs in Noida !

Management Consultant

201301 Noida, Uttar Pradesh ₹90000 Annually WhatJobs

Posted 3 days ago

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Job Description

contractor
Our client is seeking a highly skilled and experienced Management Consultant to provide strategic advice and solutions to businesses in **Noida, Uttar Pradesh, IN**. This role involves analyzing business operations, identifying areas for improvement, and developing actionable strategies to enhance efficiency, profitability, and competitive advantage. You will work directly with senior management teams to understand their challenges, conduct thorough market research, and formulate recommendations for organizational change. Key responsibilities include data analysis, business process re-engineering, strategic planning, and implementing solutions that drive measurable results. The ideal candidate will possess strong analytical, problem-solving, and communication skills, with a proven ability to influence stakeholders and manage complex projects. This position offers remote flexibility, allowing consultants to work from various locations. If you are a strategic thinker with a passion for helping businesses thrive, this consulting opportunity is an excellent fit.

Key Responsibilities:
  • Analyze business processes and identify operational inefficiencies.
  • Develop strategic recommendations for organizational growth and improvement.
  • Conduct market research and competitive analysis.
  • Create business plans and financial models to support strategic initiatives.
  • Advise clients on best practices in areas such as operations, strategy, and organization.
  • Implement solutions and manage change initiatives within client organizations.
  • Prepare and deliver comprehensive reports and presentations to clients.
  • Build and maintain strong client relationships.
  • Stay current with industry trends and emerging business strategies.
Qualifications:
  • Bachelor's or Master's degree in Business Administration, Economics, or a related field.
  • Minimum of 4 years of experience in management consulting or a similar advisory role.
  • Proven ability to analyze complex business problems and develop practical solutions.
  • Strong understanding of business strategy, operations, and financial principles.
  • Excellent analytical, problem-solving, and critical thinking skills.
  • Exceptional communication, presentation, and interpersonal skills.
  • Ability to work independently and manage multiple projects simultaneously.
  • Proficiency in Microsoft Office Suite and business analysis tools.
This advertiser has chosen not to accept applicants from your region.

Management Consultant

201310 Noida, Uttar Pradesh ₹100000 Annually WhatJobs

Posted 4 days ago

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Job Description

full-time
Our client, a premier management consulting firm, is seeking a highly analytical and results-oriented Management Consultant to join their team in **Noida, Uttar Pradesh, IN**. This role offers a hybrid work model, allowing for a blend of client-site engagement, office collaboration, and remote work. You will be instrumental in advising organizations on improving their efficiency and solving complex business challenges across various industries. Responsibilities include:
  • Conducting in-depth business analysis to identify client needs and areas for improvement.
  • Developing strategic recommendations and actionable solutions to enhance operational efficiency and profitability.
  • Gathering and analyzing data from various sources to support strategic decision-making.
  • Creating detailed reports, presentations, and proposals to communicate findings and recommendations to clients.
  • Collaborating closely with client teams to implement proposed solutions and manage change effectively.
  • Conducting market research and competitive analysis to provide clients with strategic insights.
  • Developing financial models and performance metrics to track the impact of implemented strategies.
  • Staying abreast of industry trends, emerging technologies, and best practices in management consulting.
  • Managing project timelines, resources, and client relationships to ensure successful project delivery.
  • Contributing to business development activities, including proposal writing and client engagement.

Required qualifications:
  • A Bachelor's or Master's degree in Business Administration, Economics, Finance, or a related field.
  • 2-5 years of experience in management consulting, business analysis, or a related advisory role.
  • Strong analytical, problem-solving, and critical thinking skills.
  • Excellent understanding of business operations, strategy, and financial principles.
  • Exceptional written and verbal communication skills, with the ability to present complex information clearly and concisely.
  • Proficiency in data analysis and presentation tools (e.g., Excel, PowerPoint, Tableau).
  • Strong project management and organizational skills.
  • Ability to work effectively in a team environment and manage client relationships.
  • Flexibility to travel to client sites as required.
  • A proactive and client-focused approach with a strong work ethic.

This is an excellent opportunity for a driven professional to contribute to impactful client projects and grow their consulting career in a dynamic hybrid environment. If you are passionate about problem-solving and driving business transformation, we encourage you to apply.
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