962 Manager Product Development jobs in Pune

Our Purpose

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

Title and Summary

Manager, Product Development ,Business Integration and ExcellenceOur Team

• The Business Integration and Excellence (BIE) team is responsible for leading the design, development and delivery of Security Solutions initiatives, to enable a broad range of real-time, data-driven innovative products and services to address evolving risk and security needs for all Mastercard's various customer segments.
• As part of this organization, the Identity Solutions Product Development Team leads the development and creation of innovative solutions focused on ensuring the methods used to verify cardholders and users are secure and user-friendly.

The Opportunity

• Support the Mastercard Identity Solutions Product Development team in the creation and development of innovative new products, services, and programs to support value added services and enterprise identity solutions.
• Support the Mastercard Identity team to secure relationships in the digital ecosystem and secure money movement as it flows, whether card-based payments, A2A, Open Banking or B2B.
• Collaborate with other product areas (e.g. Commercial Product, Product Management, Emerging Payments, Franchise, etc.) to deliver business requirements and ensure solution development is aligned with business objectives.
• Lead and document the creation and business direction for the Identity Solutions Program, working in partnership with product and engineering to design, develop, and deliver, through the agile process, core features for continued support, and growth in the emerging Identity industry.
• Participate in special projects and strategic initiatives with cross-functional stakeholders.

What are we looking for?

• Have you ever brought a platform or product to market on a global scale?
• Are you motivated to be a part of securing the growth of digital identity and electronic payments for all devices and channels?
• Do you enjoy working with dynamic, cross-functional teams in a fast-paced, high-visibility role?

The Role

• Analyze approaches for delivering enterprise identity solutions for Mastercard products by analyzing technology needs, strategic fit, and potential revenue.
• Develop the business requirements and features for identity solutions.
• Support the development of products, features, and deliverables to deliver solutions that support the Mastercard Identity vision and roadmap.
• Generate ideas and drive concept validation for new services and product enhancements.
• Partner with the Engineering team to ensure the build of these services meets business requirements and supports the Mastercard Identity strategy
• Work with senior management and product stakeholders to prioritize capabilities and features, define and align on the product road map that meets short term, long term, regional, global, data, and regulatory needs.
• Work with business and technical stakeholders to lead the definition and implementation of product services that execute per the product roadmaps to achieve revenue goals.
• Act as a product and platform expert, supporting technical discussions with internal stakeholders and external clients.

All About You

• Demonstrable experience in product conceptualization, design, and development, using the Agile/ SAFe methodology.
• Ability to interact, coordinate, and communicate effectively with internal and external business partners at multiple levels of an organization
• Self-motivated with a track record of delivering success while operating within a team environment
• Experience leading business and technical teams
• Strong problem-solving skills
• Experience analyzing business requirements
• Curiosity, ability and willingness to learn quickly – unafraid to ask questions.
• Understanding of e-commerce, digital identity, and payments processing
• Proven experience and in-depth knowledge of identity, authentication, fraud prevention, and security methodologies.

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

• Abide by Mastercard's security policies and practices;
• Ensure the confidentiality and integrity of the information being accessed;
• Report any suspected information security violation or breach, and
• Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.

Summary

Our Team

The Services team is responsible for leading the design and development of new solutions to enable a broad range of real-time, data-driven innovative products and services to address evolving risk and security needs for all Mastercards various customer segments.

As part of this organization, the Dispute Lifecycle Product Development Team leads the development and creation of innovative solutions focused on enhancing the purchase journey, reducing disputes and protecting against fraud.

The Opportunity

Support the Dispute Lifecycle Product Development team in the creation and development of innovative new products, services, and programs to support value added services and dispute resolution.

Collaborate with other product areas (e.g. Commercial Product, Send, Product Management, Payment Networks, DRM, etc.) to deliver business requirements and ensure solutions development is aligned with business objectives.

Lead and document the creation and business direction for the Mastercard Dispute Lifecycle program, working in partnership with engineering to design, develop, and deliver, through the agile process, core features for continued support, and growth in the emerging authentication industry.

Participate in special projects and strategic initiatives with cross-functional stakeholders.

What are we looking for?

Have you ever brought a platform to market on a global scale?

Are you motivated to be a part of protecting against fraud and reducing disputes while enhancing the purchase journey?

Do you enjoy working with dynamic, cross-functional teams in a fast-paced, high-visibility role?

The Role

Analyze approaches for delivering Dispute lifecycle solutions for Mastercard products by analyzing technology needs, strategic fit, and potential revenue.

Lead business case development process for new product deliverables.

Support the development of products, features, and deliverables to deliver solutions that support the dispute lifecycle.

Generate ideas and drive concept validation for new services and product enhancements.

Partner with the Engineering team to ensure the build of these services meets business requirements and supports the Dispute Lifecycle strategy

Work with senior management and internal and external product stakeholders to prioritize capabilities and features, define and align on the product road map that meets short term, long term, regional, global, data, and regulatory needs.

Work with technical stakeholders, governance, and scrum teams to lead the definition and implementation of product services that execute per the product roadmaps to achieve revenue goals

Act as the platform expert, supporting technical discussions with internal stakeholders and external clients

Support business operations and development teams to ensure high platform availability and optimal performance.

All About You

Demonstrable experience in product conceptualization, design, and development, using the Agile/ SAFe methodology.

Ability to interact, coordinate, and communicate effectively with internal and external business partners at multiple levels of an organization

Self-motivated with a track record of delivering success while operating within a team environment

Experience leading business and technical teams

Proven people leadership experience

Able to influence and drive effective decision making

Strong problem-solving skills

Experience analyzing business requirements

Curiosity, ability and willingness to learn quickly unafraid to ask questions.

Understanding of e-commerce and payments processing

Proven experience and in-depth knowledge of clearing and fraud prevention methodologies.

Company overview:

TraceLink's software solutions and Opus Platform help the pharmaceutical industry digitize their supply chain and enable greater compliance, visibility, and decision making. It reduces disruption to the supply of medicines to patients who need them, anywhere in the world.

Founded in 2009 with the simple mission of protecting patients, today Tracelink has 8 offices, over 800 employees and more than 1300 customers in over 60 countries around the world. Our expanding product suite continues to protect patients and now also enhances multi-enterprise collaboration through innovative new applications such as MINT.

Tracelink is recognized as an industry leader by Gartner and IDC, and for having a great company culture by Comparably.

Role summary

We're seeking a motivated, and passionate Site Reliability Engineering (SRE) leader with strong expertise in programming, distributed systems, AWS infrastructure and services, and Kubernetes. In this role, you'll help evolve our SRE team's Kubernetes and Service Mesh architecture, while also supporting the integration of AI workloads both within Kubernetes and via managed services.

The SRE function plays a critical role in maintaining system visibility, ensuring platform scalability, and enhancing operational efficiency. As part of this, you'll help drive AIOps initiatives, leveraging AI tools and automation to proactively detect, diagnose, and remediate issues, enhancing the reliability and performance of TraceLink's global platform. As an SRE leader, you'll have the opportunity to apply your technical strengths, shape platform reliability strategies, and collaborate closely with engineering teams across the organization. You'll work as part of a globally distributed, inclusive team focused on AWS-based cloud infrastructure.

Key Responsibilities

SRE Leadership:

• Guide a team of SREs through weekly sprint planning and execution, helping them stay focused on delivery and long-term goals.
• Build a team environment centered around trust, ownership, and continuous learning.
• Partner with engineers across Platform and Application product teams to ensure what's pushed to production is stable, secure, and reliable.
• Stay directly involved in technical work, contributing to the codebase and leading by example in solving complex infrastructure challenges.

Core SRE:

• Collaborate with development teams, product owners, and stakeholders to define, enforce, and track SLOs and manage error budgets.
• Improve system reliability by designing for failure, testing edge cases, and monitoring key metrics.
• Boost performance by identifying bottlenecks, optimizing resource usage, and reducing latency across services.
• Build scalable systems that handle growth in traffic or data without compromising performance.

AI Ops:

• Design and implement scalable deployment strategies optimized for large language models like LLaMA, Claude, Cohere, and others.
• Set up continuous monitoring for model performance, ensuring robust alerting systems are in place to catch anomalies or degradation.
• Stay current with advancements in MLOps and Generative AI, proactively introducing innovative practices to strengthen AI infrastructure and delivery.

Monitoring and Alerting:

• Proactively identify and resolve issues by leveraging monitoring systems to catch early signals before they impact operations.
• Design and maintain alerting mechanisms that are clear, actionable, and tuned to avoid unnecessary noise or alert fatigue.
• Continuously improve system observability to enhance visibility, reduce false positives, and support faster incident response.
• Apply best practices for alert thresholds and monitoring configurations to ensure reliability and maintain system health.
• Incorporate agentic capabilities to monitor and proactively resolve system issues before they impact customers

Cost Management

• Monitor infrastructure usage to identify waste and reduce unnecessary spending.
• Optimize resource allocation by using right-sized instances, auto-scaling, and spot instances where appropriate.
• Implement cost-aware design practices during architecture and deployment planning.
• Track and analyze monthly cloud costs to ensure alignment with budget and forecast.
• Collaborate with teams to increase cost visibility and promote ownership of cloud spend.

Required Qualifications:

• Bachelor's degree in computer science, Engineering, or related field.
• 7+ years in SRE, DevOps, or cloud infrastructure; 3+ years managing SRE/DevOps teams responsible for large-scale, highly available, microservice-based systems.
• Deep knowledge of core operating system concepts, networking fundamentals, and systems management.
• Strong understanding of cloud-native deployment and management practices, especially in AWS.
• Strong expertise with AWS services from both a technical and cost optimization perspective.
• Hands-on experience with Terraform/OpenTofu, Helm, Docker, Kubernetes, Prometheus, and Istio.
• Proficiency in diagnosing and resolving container performance issues using modern tools and techniques.
• Hands-on experience with MLOps tools (Kubeflow, MLflow, SageMaker, Vertex AI, or equivalent).
• Familiarity with ML concepts: model lifecycle, feature stores, drift detection, and monitoring.
• Experience deploying, monitoring, and scaling AI/ML models, including LLM-based and agentic AI applications, in production.
• Skilled in modern DevOps/SRE practices, including CI/CD build and release pipelines.
• Experience with mature development processes, including source control, security best practices, and automated deployment.
• Familiarity with MLOps practices, including the deployment, monitoring, and scaling of AI/ML models in production, particularly LLM-based applications.
• Excellent written and verbal communication skills.
• Strong analytical and problem-solving abilities, with a bias for proactive issue identification and resolution.

Preferred Qualifications:

• Experience managing large-scale ML inference workloads, including LLM and agentic AI, in production.
• Knowledge of distributed training frameworks (TensorFlow, PyTorch).
• Hands-on development experience in Python and/or Golang.
• Experience managing SRE teams for 24/7, follow-the-sun operations.
• Familiarity with service mesh patterns beyond Istio (e.g., Linkerd, Consul).
• Experience managing GPU-enabled infrastructure and optimizing model-serving performance.
• Background in designing or implementing disaster recovery and business continuity plans.
• Prior experience in a regulated or compliance-heavy industry (e.g., healthcare, finance, life sciences).

Please see the Tracelink Privacy Policy for more information on how Tracelink processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise your privacy rights. If you have questions about this privacy notice or need to contact us in connection with your personal data, including any requests to exercise your legal rights referred to at the end of this notice, please contact Candidate- .

Our Purpose

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

Title and Summary

Manager, Product Development, B2B AcceptanceAbout Mastercard

At Mastercard, we power economies and empower people by enabling secure, simple, and smart payments. Through our Commercial Solutions, we deliver smarter payments and enable stronger business across a rapidly digitizing economy.

Our Corporate Solutions Acceptance strategy is focused on scaling B2B card payments globally—helping issuers, acquirers, buyers, and suppliers connect seamlessly to unlock the full potential of commercial payments.

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About the Role

We are seeking an experienced Product Manager to drive forward our B2B Acceptance capability within Mastercard Corporate Solutions Team. This critical pillar is focused on B2B commerce, designing and delivering solutions that enable suppliers and acquirers to process commercial card payments efficiently, reconcile transactions seamlessly, and reduce operational friction across complex B2B supplier lifecycle.

This is a global role, working closely with Mastercard's regional product and market teams to understand local requirements, align on priorities, and deliver solutions that scale across diverse markets.

You will:

• Define and deliver the vision and roadmap for B2B Acceptance capabilities across the supplier lifecycle.
• Build tools and services that simplify supplier onboarding, enable straight-through processing, and support automated reconciliation for B2B transactions.
• Work with acquirers and ecosystem partners to ensure Mastercard's solutions address real-world challenges in B2B payments.

This role requires strong product management expertise combined with deep domain knowledge in acquiring, B2B card payments, or AR/AP platforms.

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Key Responsibilities

• Contribute to the global product strategy and roadmap for B2B Acceptance, with a focus on solving B2B commercial payment challenges.
• Define product requirements and partner with technology teams to deliver scalable, modular solutions for B2B Acceptance.
• Collaborate with regional teams to capture market-specific needs, integrate insights, and ensure successful in-market deployment.
• Engage with acquirers, suppliers, and ecosystem participants to gather feedback and validate product designs.
• Track product performance against KPIs and iterate based on input from internal and external stakeholders.
• Ensure solutions comply with Mastercard's high standards for security, privacy, and regulatory requirements.
• Monitor market trends and competitive offerings in B2B payments to drive continuous innovation and differentiation.

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About You

• Proven experience as a Product Manager in payments, fintech, or enterprise SaaS.
• Strong domain expertise in acquiring, B2B card payments, or AR/AP platforms (essential).
• Familiarity with the complexities of B2B payment flows, supplier onboarding, and reconciliation processes.
• Experience delivering APIs, integrations, or reconciliation tools in complex global ecosystems.
• Skilled at collaborating with regional teams in matrixed organizations to align global strategy with local execution.
• Excellent stakeholder management skills, able to engage effectively with technical and non-technical audiences across markets.
• Outcome-focused, with a strong sense of ownership and accountability.

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Why Join Us?

This is your opportunity to shape the Integrated Payment & Reconciliation capabilities at the heart of Mastercard's Commercial Acceptance strategy. You'll work globally and regionally to design solutions that help acquirers and suppliers overcome complexity and scale B2B card payments worldwide.

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

• Abide by Mastercard's security policies and practices;
• Ensure the confidentiality and integrity of the information being accessed;
• Report any suspected information security violation or breach, and
• Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.

At Zendesk, we get passionate about building software that delivers the ultimate customer experience. Your favorite brands maximize our products to engage you as a customer, and we lead the industry with beautifully simple software. We’re constantly innovating, and we apply this philosophy to all prioritized initiatives.

As a Senior Program Manager on our Product Development team, you’ll work with Product Management and Engineering to define and execute the roadmap for capabilities that allow Zendesk to provide a fully integrated, scalable and easy-to-use Customer and Employee Service solution. You’ll work side-by-side with our Support Suite and Custom Objects Zendesk Platform teams and its their numerous internal stakeholders to drive solutions for cross-product/cross-functional problems and initiatives. 

• Lead company-wide programs with broad impact, liaising with Product Development teams and teams outside of Product Development including Product Marketing, Enterprise Data & Analytics, Legal, Finance and Go-to-Market. You’ll keep releases moving forward in a multi-geo environment, focusing on key achievements to bring new products and services to market.

• Guide your teams through our quarterly planning process, helping to build out roadmaps, align dependencies, broker commitments from other teams, and resolve multi-functional landmarks.

• Identify, track and mitigate all risks and issues within your programs.

• Own regular status reporting for your teams.

• Facilitate meetings, workshops, retrospectives, and other team ceremonies.

• Build positive relationships with your team members and partners.

• Devote effort towards making our processes simpler, clearer, and better every day.

• Prior experience at a software company driving programs within an Engineering organization and having released at least three large scale releases.

• Familiarity with Technical Program Management tools and agile methodologies: Jira, Confluence, Trello, Kanban, Productboard

• Experience in identifying and calculating inherent risks, determining their impact, and providing appropriate mitigation planning.

• Strong, demonstrable facilitation skills, with a knack for building bridges between teams across multiple locations.

• Experience working across multiple global programs simultaneously.

• Experience working remotely, cross-geolocations in multi-cultural environments.

That said, if your experience looks a little different from what we’ve identified and you think you can rock the role, we’d love to learn more about you

Please note that Zendesk can only hire candidates who are physically located and plan to work from Karnataka or Maharashtra. Please refer to the location posted on the requisition for where this role is based.

Hybrid: In this role, our hybrid experience is designed at the team level to give you a rich onsite experience packed with connection, collaboration, learning, and celebration - while also giving you flexibility to work remotely for part of the week. This role must attend our local office for part of the week. The specific in-office schedule is to be determined by the hiring manager.

Urgent Hiring |
Development Manager
| Pune

Position:
Development Manager

Experience Required:
5–6 years

Ctc- upto 7.2 lpa (depends on interview)

Working Days- 6 days

Location- Pune

Key Responsibilities:

• Lead
  New Product Development (NPD)
  activities from concept to production.
• Drive
  APQP, PPAP, and FMEA
  processes to ensure product quality and reliability.
• Conduct
  trial runs, validation, and error rectification
  as per customer requirements.
• Coordinate with
  manufacturing and process engineering
  teams to streamline production feasibility.
• Provide technical support in
  toolroom and die design
  for development activities.
• Ensure timely delivery of prototypes and production parts while meeting cost and quality targets.
• Liaise with customers for technical discussions, feasibility analysis, and approvals.

Technical Skills (Mandatory):

• AutoCAD
• Toolroom & Die Design knowledge

Preferred Skills:

• Hands-on experience in
  process engineering and trials
  .
• Strong project management and problem-solving ability.
• Familiarity with customer audits, documentation, and compliance in development cycles.