25 Medical Assisting jobs in Mumbai
Patient Care Assistant
Posted today
Job Viewed
Job Description
Experience: 1+
Qualification: GRADUATION / POST GRADUATION IN RELATED FIELD
Package: 20k - 25K CTC p.m.
**Salary**: ₹240,000.00 - ₹300,000.00 per year
**Benefits**:
- Health insurance
Schedule:
- Day shift
Supplemental pay types:
- Performance bonus
Ability to commute/relocate:
- Mumbai, Maharashtra: Reliably commute or planning to relocate before starting work (required)
**Education**:
- Diploma (preferred)
**Experience**:
- total work (preferred)
**Speak with the employer**
+91
Patient Care Coordinator
Posted today
Job Viewed
Job Description
For Patients
- Will meet up with the patient & help the patient understand the Keypap program & the documentation process.
- Will help the patient connect with the Keypap center.
- Will maintain patient data confidentiality
For patient coordinators.
- Will meet up on a regular basis as per the agreed frequency
- Will help communicate the Keypap program effectively
- Will clarify the requirements (documents & eligibility) for the program.
Coordinators will not do the following:
- Talk about Disease state
- Talk about the medicine or mode of treatment
- Will Not influence the process
- Will not share any data to MSD or anyone else apart from the Keypap center
Job Description: Field based, Travel Involved, On Third party payrolls ,Company owned Mobile phone & Sim, Reports to Team.
**Salary**: ₹11,765.23 - ₹25,000.73 per month
Schedule:
- Morning shift
Ability to commute/relocate:
- Mumbai, Maharashtra: Reliably commute or planning to relocate before starting work (required)
**Experience**:
- total work: 1 year (preferred)
Work Location: In person
**Speak with the employer**
+91
Patient Care Coordinator
Posted today
Job Viewed
Job Description
Freshers welcome.
1. Help patients and their families in availing medical treatment/surgery at our partner hospitals
2. Ensure that patients receive the highest level of care and attention.
3. Provide timely coordination between patient, hospital, and internal team responsible for operations
4. Communicate with patients/families regarding appointments, care plans, financial, health and concierge resources available
5. Manage patient expectations and ensure that they are satisfied with the services provided
6. Maintain accurate and up-to-date records of all patient interactions
**Salary**: ₹12,000.00 - ₹15,000.00 per month
**Benefits**:
- Cell phone reimbursement
Schedule:
- Day shift
Supplemental pay types:
- Yearly bonus
Work Location: In person
Patient Care Coordinator (India)
Posted today
Job Viewed
Job Description
**Position Purpose**
The jobholder is required to help represent Axios in daily meetings with patients, doctors and carry out administrative duties which will be both field and office based
**Duties and Responsibilities**
- Liaise with hospitals, distributors, pharmacies and patients
- Co-payment reimburse solution administration
- Work closely with the Program Manager to secure patient file approval
- Ensure that patient file are complete and ready to be submitted in a timely manner and in accordance with the project processes, workflow and timeline
- Carry out patient, Doctor, Pharmacy and private sector visits for project flow
- Ensure that current patients receive their medications quickly and efficiently
- Prepare timely monitoring reports (monthly) with patient numbers and charities support as well as quality assurance. Reports (quarterly) for internal This includes monitoring and tracking patient files in collaboration with Axios staff in “real time” as patients proceed through the program
- Maintain and update electronic Program files, including patient and quality assurance data
- Attending and completing Pharmacovigilance, Pharma and Product Training provided by the Client with a clear understanding of how to collect and report safety data
- Reporting any adverse events/product complaints as per client’s requirements and/or Axios SOPPs
- Conduct all program activities through exclusive use of Axios’ Patient Management System (PMS)
- Conduct administrative duties for the office
**Relationships**
- Work closely with Line Manager and Program Assistant in the region
- Reporting to the Line Manager in region
- Work with the related divisions of Axios
- Maintain ongoing and frequent communication with Axios staff including Axios global staff
**Competencies**
- Application of job Knowledge
- Concern for Order and Quality
- Adaptability and flexibility
- Dependability
- Teamwork
**Educational Background and Experience**
- A Degree or Diploma in Social Work or Public Health is ideal
- 1 to 2 years working experience in an administrative roleis ideal
- Good command of both spoken and written English
- Experience in data monitoring and management
- Experience in customer service management
**Job Circumstances**
- The position is based in our regional office, and it does entail frequent travel to Clients and partners which may be outside your designated region
- Flexibility in ability to travel as well as working hours is essential
Patient Care Executive (Only Females)
Posted today
Job Viewed
Job Description
Experience
3 - 5 Years
No. of Openings
70
Education
Secondary School
Role
Patient Care Executive
Industry Type
Hospitals / Medical / Healthcare Equipments
Gender
Female
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Patient Care Exec @Home Care(Aviation/Hospitality)
Posted today
Job Viewed
Job Description
Job Title: Patient Care Executive Home Care Department, preferable from Aviation or hospitality sector
Department: Hospital @Home / Home Care
Location: Charni Road, Mumbai
Reporting To: Manager Hospital @Home Services
Shift Timings: Rotational Shifts (Last shift ends at 10:00 PM)
Employment Type: Full-Time
Job Summary:
The Patient Care Executive will be responsible for executing and delivering a seamless patient experience for the Hospital @Home services. The role requires end-to-end coordination with patients, clinicians, and internal departments to ensure timely scheduling, communication, and service fulfillment. The incumbent will play a key role in representing the hospitals brand and ensuring adherence to service excellence standards.
Qualifications & Experience:
- Full-time Graduate in any discipline (Healthcare, Hospitality, or Aviation preferred)
- Minimum 1 year of relevant experience in a customer-facing role, preferably from the hospitality or aviation sector
- Excellent verbal and written communication skills
- Proficient in MS Office and basic hospital management systems
- Willingness to work in rotational shifts including late evenings
Key Responsibilities:
1. Patient Experience & Service Coordination:
- Execute the Patient Experience Service Delivery Model to ensure high-quality service across all touchpoints
- Counsel patients and their families regarding service offerings , inclusions, exclusions, and answer all queries effectively
- Represent the hospital brand and uphold its mission, vision, and values in every interaction
2. Scheduling & Communication:
- Manage and monitor the scheduling of Hospital @Home appointments ensuring accuracy and timeliness
- Ensure prompt communication of any appointment changes, cancellations, or delays via SMS, email, or calls with documented reasons
- Provide accurate information and proper redirection to patients during service inquiries
3. Turnaround Time (TAT) & Escalation Management:
- Monitor and ensure adherence to defined TATs for registration, billing, query resolution, and other KPIs
- Maintain and update departmental dashboards and proactively flag delays or process deviations to the Manager
- Escalate unresolved or complex issues appropriately while ensuring patient satisfaction
4. Billing & Documentation:
- Verify bills and payment collection at the point of service; highlight discrepancies and share daily reports of incomplete transactions
- Ensure scanning and uploading of all relevant documents in the EMR/billing system for compliance and audit trail
- Maintain clear, complete, and accurate service records
5. Quality, Grooming & Protocol Adherence:
- Ensure grooming, telephonic communication, and etiquette standards are followed as per hospital policy
- Uphold protocols for handling patients and attendants/visitors with courtesy and professionalism
- Continuously strive to meet and exceed Net Promoter Score (NPS) and patient satisfaction benchmarks
6. Shift Operations & Coverage:
- Work across all three shifts to ensure 24/7 coverage and continuity of services for Hospital @Home clients
- Maintain seamless handovers and communication between shifts to support uninterrupted care delivery
Key Competencies:
- Service Orientation & Empathy
- Communication & Interpersonal Skills
- Attention to Detail & Time Management
- Problem-Solving and Escalation Handling
- Digital Literacy & Documentation Accuracy
- Professionalism and Brand Representation
Patient Care Exec @Home Care(Aviation/Hospitality)
Posted 5 days ago
Job Viewed
Job Description
Job Title: Patient Care Executive Home Care Department, preferable from Aviation or hospitality sector
Department: Hospital @Home / Home Care
Location: Charni Road, Mumbai
Reporting To: Manager Hospital @Home Services
Shift Timings: Rotational Shifts (Last shift ends at 10:00 PM)
Employment Type: Full-Time
Job Summary:
The Patient Care Executive will be responsible for executing and delivering a seamless patient experience for the Hospital @Home services. The role requires end-to-end coordination with patients, clinicians, and internal departments to ensure timely scheduling, communication, and service fulfillment. The incumbent will play a key role in representing the hospitals brand and ensuring adherence to service excellence standards.
Qualifications & Experience:
- Full-time Graduate in any discipline (Healthcare, Hospitality, or Aviation preferred)
- Minimum 1 year of relevant experience in a customer-facing role, preferably from the hospitality or aviation sector
- Excellent verbal and written communication skills
- Proficient in MS Office and basic hospital management systems
- Willingness to work in rotational shifts including late evenings
Key Responsibilities:
1. Patient Experience & Service Coordination:
- Execute the Patient Experience Service Delivery Model to ensure high-quality service across all touchpoints
- Counsel patients and their families regarding service offerings , inclusions, exclusions, and answer all queries effectively
- Represent the hospital brand and uphold its mission, vision, and values in every interaction
2. Scheduling & Communication:
- Manage and monitor the scheduling of Hospital @Home appointments ensuring accuracy and timeliness
- Ensure prompt communication of any appointment changes, cancellations, or delays via SMS, email, or calls with documented reasons
- Provide accurate information and proper redirection to patients during service inquiries
3. Turnaround Time (TAT) & Escalation Management:
- Monitor and ensure adherence to defined TATs for registration, billing, query resolution, and other KPIs
- Maintain and update departmental dashboards and proactively flag delays or process deviations to the Manager
- Escalate unresolved or complex issues appropriately while ensuring patient satisfaction
4. Billing & Documentation:
- Verify bills and payment collection at the point of service; highlight discrepancies and share daily reports of incomplete transactions
- Ensure scanning and uploading of all relevant documents in the EMR/billing system for compliance and audit trail
- Maintain clear, complete, and accurate service records
5. Quality, Grooming & Protocol Adherence:
- Ensure grooming, telephonic communication, and etiquette standards are followed as per hospital policy
- Uphold protocols for handling patients and attendants/visitors with courtesy and professionalism
- Continuously strive to meet and exceed Net Promoter Score (NPS) and patient satisfaction benchmarks
6. Shift Operations & Coverage:
- Work across all three shifts to ensure 24/7 coverage and continuity of services for Hospital @Home clients
- Maintain seamless handovers and communication between shifts to support uninterrupted care delivery
Key Competencies:
- Service Orientation & Empathy
- Communication & Interpersonal Skills
- Attention to Detail & Time Management
- Problem-Solving and Escalation Handling
- Digital Literacy & Documentation Accuracy
- Professionalism and Brand Representation
Be The First To Know
About the latest Medical assisting Jobs in Mumbai !
Care Coordinator (Patient Counsellor)
Posted today
Job Viewed
Job Description
**Position :**:Care Coordinator**
**Qualification :**:Master’s degree in social sciences or Degree/Diploma in counselling/ Health Education/ Mass Communication
**Experience :**:1+ Years (Must have a 1Years experience of patient counselling in Healthcare)
**Salary :**:Up to 4.2 LPA
**Notes :**:Must have a 1Years experience of patient counselling in Healthcare and its not field work job.
**Gender :**:Both can apply
**Key Accountabilities/ Responsibilities**:
1. Take care of overall coordination of onboarded doctor Clinic.
2. Ensuring data are maintained properly as per SOP
3. Ensuring good relationship with the doctor
4. Ensuring meeting the target of daily /weekly/monthly appointments for conversion.
5. Strictly Adherence to timing of the clinics.
**Industry :**:It's Service Industry
**Locations :**:Dadar West, Mumbai
**For More Details Calling Time **: 9.30 AM to 6.30 PM ( Monday to Friday )
**Warm Regards,**
**Mayur Fafal**
**Talent Acquisition Specialist**
**Salary**: Up to ₹35,000.00 per month
Schedule:
- Day shift
Ability to commute/relocate:
- Mumbai, Maharashtra: Reliably commute or planning to relocate before starting work (required)
**Experience**:
- counsellor/counselling: 1 year (preferred)
**Speak with the employer**
+91
Clinical Assistant / Associate
Posted today
Job Viewed
Job Description
Hiring Alert: Onco Radiation Doctors Wanted!
We are currently looking to hire Doctors in the Onco Radiation Department at our Mumbai location.
Position Details:
Location: Mumbai
Qualification: MBBS + MD/DNB in Onco Radiation or Radiotherapy
Experience: Open to both freshers and experienced candidates
Registration: Valid MMC or regional medical license is mandatory
To Apply: Please send your CV to