18 Operations Management jobs in Agra

Location: Udaipur, Rajasthan (On-site)

Duration: 6 Months Internship

Stipend: ₹15,000 per month

We are looking for an energetic and curious Management Trainee who’s ready to dive headfirst into the world of marketing, operations, and innovation . You will work directly with the Founder , taking ownership of real projects, experimenting fearlessly, and learning by doing.

This isn’t your typical internship, it’s a launchpad for those who want to build, create, and grow .

• Drive creative marketing campaigns across digital and offline channels.
• Work on brand storytelling, content creation, and community engagement.
• Support business operations and day-to-day execution to keep things running smoothly.
• Research markets, competitors, and user insights to fuel product growth.
• Collaborate closely with the Founder to shape strategies and make data-driven decisions.
• Experiment, learn fast, and bring fresh ideas to the table.

• A self-starter who thrives in ambiguity and takes ownership of outcomes.
• Creative, curious, and detail-oriented, you notice things others miss.
• Passionate about technology, marketing, and making an impact .
• Not afraid to get your hands dirty from brainstorming to field execution.
• You believe learning happens by doing , not just by watching.

• Work directly with the Founder and experience startup life up close.
• Upto ₹15,000/month stipend + 1 work-from-home day per week.
• 5.5 days a week (Half-day Saturday), because we believe in balance.
• Freedom to experiment, your ideas won’t just be heard, they will be tried.
• Learn how to build, market, and grow real tech products from scratch.
• An opportunity to grow faster than any classroom could teach you .

Role: Technical Program Manager

Position Type: Full-Time Contract (40hrs/week)

Contract Duration: 6 months+ Contract to hire.

Work Schedule: 8 hours/day (Mon-Fri)

Location: 100% Remote - Preferably candidates living in Karnataka or willing to relocate.

We’re seeking a Technical Program Manager with strong operational and financial expertise to drive process improvements, governance, and program efficiency across engineering and product teams. This role involves managing key cross-functional initiatives, optimizing tooling, and improving visibility into program performance.

Key Responsibilities:

• Lead process improvements, tracking, and reporting for major programs across the organization.
• Manage program cadences, stakeholder communication, and risk tracking.
• Oversee vendor and contract management, ensuring spend visibility and compliance.
• Configure and manage Jira workflows, automations, and dashboards.
• Support financial tracking, forecasting, and capitalization (CapEx/OpEx) reporting.
• Develop OKRs and performance metrics to align programs with business goals.
• Partner with Finance, Engineering, and Product to drive operational excellence.

Qualifications:

• 8+ years of program or project management experience in technology environments.
• Strong skills in Jira, Confluence, Smartsheet, Tableau, SQL , or similar tools.
• Proven experience with financial planning , vendor management , and governance processes .
• Ability to communicate effectively with leadership and cross-functional teams.
• Bachelor’s degree in a technical or business field (or equivalent experience).

Role: Technical Program Manager

Position Type: Full-Time Contract (40hrs/week)

Contract Duration: 6 months+ Contract to hire.

Work Schedule: 8 hours/day (Mon-Fri)

Location: 100% Remote - Preferably candidates living in Karnataka or willing to relocate.

We’re seeking a Technical Program Manager with strong operational and financial expertise to drive process improvements, governance, and program efficiency across engineering and product teams. This role involves managing key cross-functional initiatives, optimizing tooling, and improving visibility into program performance.

Key Responsibilities:

• Lead process improvements, tracking, and reporting for major programs across the organization.
• Manage program cadences, stakeholder communication, and risk tracking.
• Oversee vendor and contract management, ensuring spend visibility and compliance.
• Configure and manage Jira workflows, automations, and dashboards.
• Support financial tracking, forecasting, and capitalization (CapEx/OpEx) reporting.
• Develop OKRs and performance metrics to align programs with business goals.
• Partner with Finance, Engineering, and Product to drive operational excellence.

Qualifications:

• 8+ years of program or project management experience in technology environments.
• Strong skills in Jira, Confluence, Smartsheet, Tableau, SQL , or similar tools.
• Proven experience with financial planning , vendor management , and governance processes .
• Ability to communicate effectively with leadership and cross-functional teams.
• Bachelor’s degree in a technical or business field (or equivalent experience).

Company Description

HEN Technologies is a deep-tech company building the world’s first end-to-end intelligent fire suppression ecosystem, utilizing AI, IoT, and advanced fluid dynamics. The company’s mission is to modernize fire prevention and response by replacing outdated systems with connected, data-driven technology that is more water-efficient and intelligently coordinated. Its patented Fluid-IQ™ analytics platform and IoT-enabled devices transform fire response into a predictive, adaptive network. In just two years, over 750 organizations, including CAL FIRE and the U.S. military, have adopted its technology. HEN Technologies is building the digital backbone for global fire defense with real-time data and AI-driven insights.

Role Description

This is a full-time remote role for a Business Operations Manager. The Business Operations Manager will be responsible for overseeing daily operations, managing projects, and ensuring the efficient operation of business processes. The role involves developing and implementing operational strategies, analyzing and optimizing workflows, and coordinating cross-functional teams to achieve company goals. The Business Operations Manager will also manage financial aspects, including budgeting and forecasting, to ensure the company's operational efficiency and profitability.

Qualifications

• Proficiency in Business Operations and Operations Management
• Strong Analytical Skills and experience in Program Management
• Excellent organizational and communication skills
• Ability to work independently and manage remote teams
• Bachelor's degree in Business Administration, Management, Finance, or related field
• Experience in a tech or deep-tech environment is a plus

Founding D2C Operator (Operations & Automation)

We are Embergrit, a new D2C brand on a mission to build the next iconic men's grooming brand in America . Our philosophy is "Quiet Confidence" , a blend of rugged minimalism and engineered quality. We are on a trajectory for explosive growth, and you will be the first operational pillar of our empire.

This is not a traditional operations role. We are not looking for someone to manage tasks. We are looking for an Operations Architect who builds systems using no-code and AI tools to build our operational machine . Working directly with the founder, you will be the architect of our launch and our scale.

Your mission is to:

1) Own the Physical Product Lifecycle : You will be the single point of contact for our entire physical operation. This means managing orders in Shopify, tracking inventory, coordinating with our 3PL partners, and mastering the gritty details of shipping, fulfillment, and returns. Your primary goal is to ensure our products get into our customers' hands flawlessly

2) Engineer Our Operational Backbone : Once you have mastered the manual workflows, you will automate them. You will build our company's "Second Brain" in Notion, creating the playbooks for every process. You will use no-code tools like Zapier or Make.com to eliminate repetitive tasks, connect our software stack, and build the efficient, scalable machine that makes our business a high-value asset

3) Build Our Community Engine : Execute our pre-launch strategy across Reddit, Facebook Groups, and other communities to build authentic credibility, and build the automated workflows to manage our social media outreach and first wave of influencer partners pipeline at scale.

4) Build a World-Class Customer Experience (CX) : You will be the voice of Embergrit. You will personally answer the first wave of customer tickets on platforms like Zendesk or Gorgias. You will handle escalations with empathy and efficiency, and use those frontline insights to build the SOPs and automated email flows (in Klaviyo) that define our brand's service.

Who You Are:

1) A Proven D2C Operator : This is your defining trait. You have hands-on experience in the trenches of a D2C brand that sells physical products. You speak the language of Shopify, inventory management, and 3PLs because you've lived it.

2) An AI-Automation Architect & Systems E ngineer. This is your defining trait. You are not just a user of tools; you are a builder of machines. You have demonstrable, hands-on experience personally building multi-step automations from scratch using tools like Zapier, Make.com, or n8n. You think in workflows and APIs. Your first instinct when faced with a repetitive task is not to do it, but to build an automation that does it forever. You are a passionate hunter of the AI ecosystem, constantly exploring new tools with the vision to connect a business problem to a specific ai tool that can solve it.

3) A Master of Communication : Your written and spoken English is flawless, professional, and nuanced. You can hold a confident call with a US partner.

4) A Hyper-Organized Systems-Thinker : You are obsessive about detail and find deep satisfaction in creating order from chaos.

5) A High-Agency Owner : You don't wait for instructions. You are a proactive problem-solver who takes ownership of the outcomes of the systems you build.

• Competitive Salary: A starting range of ₹6,00,000 to ₹9,00,000 INR per year .

A Final Note on Your Application :

Our process is designed to identify candidates with a rigorous attention to detail. To that end, please use the following application code in the screening questions that follow: 17

Job Title

Gainwell Technologies is seeking a skilled professional to manage call volumes, agent availability, and workload distribution in real-time.

1. Monitor and manage call volumes and agent availability.
2. Interpret data and make informed decisions quickly.
3. Collaborate with operations teams and escalate issues effectively.

• Strong analytical skills.
• Excellent communication skills.
• Ability to work under pressure and make rapid adjustments.

This role offers a fast-paced environment with opportunities for growth and development.

About CloudLabs:

CloudLabs Inc was founded in 2014 with the mission to provide exceptional IT & Business consulting services at a competitive price, to help clients realize the best value from their investments. Within a short span, CloudLabs evolved from pure-play consulting into a transformative partner for Business Acceleration Advisory, Transformative Application Development & Managed Services - enabling digital transformations, M&A transitions, Automation & Process-driven optimizations & complex Integration initiatives for enterprises across the globe. As a Strategic Planning & Implementation Partner for global companies, CloudLabs has seen a 200% uptake in winning high-value, high-impact and high-risk projects that are critical for the business.

With offices in the US, Canada & India and with the team of 200+ experienced specialists, CloudLabs is now at an inflection point and ready for its next curve of progress.

Please write & follow us here:

Website: cloudlabsit.com

: CloudLabs Inc

Email us :

Experience Required: 10+ years relevant experience in HR Operations

Job type: Full-time

Job Location: India - Remote / visit our Gujarat office as required

Job Description:

We are looking for an experienced HR Operations Manager to oversee and streamline HR operations across global locations. The role focuses on compliance, employee lifecycle, process improvement, and data-driven HR delivery.

Key Skills & Competencies

• Expertise in HR operations, statutory compliance, and HRMS platforms.
• Strong stakeholder management and problem-solving abilities.
• Excellent communication and process orientation.
• Ability to manage teams in a global IT setup.
• Already worked in a US-based organization and aware of the operations.

HR Operations & Compliance:

• Oversee employee lifecycle management — from onboarding to exit.
• Ensure accurate data management across all of HR systems and employee data.
• Ensure compliance with statutory laws (PF, ESIC, PT, gratuity, LWF, labour acts).
• Coordinate with Finance and Legal for audits and payroll compliance.
• Maintain organizational structure accuracy and updates.

Employee Experience & Engagement:

• Drive onboarding, offboarding, engagement, and recognition initiatives.
• Build an inclusive and collaborative workplace culture.

Performance & Policy Management:

• Driving yearly goal setting, annual appraisal, and performance review process cycles, and policy updates.
• Establish an employee grievance process and sustain it by seamless execution.

Reporting & Analytics:

• Prepare monthly dashboards and analytics for headcount, attrition, and other HR activities.
• Support leadership with data insights for strategic decisions.

Stakeholder Management:

• Partner with business, IT, Finance, and Legal teams for operational efficiency.
• Manage stakeholder communication and resolve HR queries proactively.

Statutory Compliance:

• Oversee timely filing and audit readiness for all labour laws.
• Ensure POSH committee establishment and compliance adherence.

Additional Responsibilities

• Serve as HR SPOC for leadership communication and initiatives.
• Coordinate quarterly townhalls and internal communication forums.
• Should have the HR tools knowledge of Greythr and Smartsheet
• Oversee the travel arrangements and ensure the timely delivery of the team member.
• Travel to our office in Gujarat on quarterly basis.

Qualifications & Experience

• Master’s in HR / Business Administration or related field.
• 10+ years’ experience in HR operations with minimum 3-4 years in leading a team.
• Sound knowledge of Indian labour laws and exposure to global HR practices.
• Experience in process automation and HR digital transformation.

About BrightEdge

As the industry pioneer behind Content Performance Marketing, BrightEdge has thoroughly redefined the concept of search engine optimization by developing an award-winning platform that precisely measures and optimizes marketing content across online channels. Our cloud-based platform is powered by big data analysis that allows our customers to plan, optimize, and measure campaigns based on real-time content performance. BrightEdge has emerged as the leading international provider of cloud-based SEO Enterprise solutions due to its dynamic and results oriented entrepreneurial culture.

Position Summary

We are seeking a strategic and results-driven Manager of Sales Operations to support our high-performing sales organization. This role is critical to ensuring operational excellence, driving sales effectiveness, and enabling scalable growth. Based in our India office, the Manager of Sales Operations will partner closely with sales leadership, marketing, finance, and customer success to optimize processes, manage sales technologies, and deliver actionable insights.

Key Responsibilities

• Lead day-to-day sales operations including forecasting, pipeline analysis, territory planning, and quota setting
• Drive sales performance and productivity by optimizing CRM (Salesforce) usage, reporting accuracy, and data integrity
• Collaborate with Sales Enablement to support onboarding, training, and continuous learning initiatives
• Partner with Revenue Operations and Finance to analyze business performance, design dashboards, and deliver insights to senior leadership
• Manage and enhance the sales tech stack (Salesforce, Outreach, Gong, etc.) to support automation and workflow optimization
• Evaluate and streamline sales processes to improve speed, efficiency, and customer experience
• Own key sales operations projects such as compensation planning, territory realignment, and go-to-market initiatives
• Serve as a strategic advisor to sales leadership on performance trends, risks, and opportunities

Qualifications:

• Bachelor’s degree required; MBA From IIM Institute
• 5+ years of experience in sales operations, revenue operations, or related roles in a B2B SaaS environment
• Proven expertise with Salesforce and other sales productivity tools (e.g., Clari, Gong, Outreach)
• Strong analytical skills and experience with business intelligence tools (e.g., Tableau, Looker, PowerBI)
• Excellent project management and cross-functional collaboration abilities
• Strong communication and stakeholder management skills, especially with sales leadership
• Ability to thrive in a fast-paced, dynamic environment with a proactive and problem-solving mindset

Roles & Responsibilities:

• Planning, Executing & Monitoring end to end first mile and middle mile operations.
• To implement and develop the SOPs and is a part of audit /continuous improvement team to find gaps and provide solutions.
• Perform ongoing analysis to improve facility metrics, service levels and productivity.
• Improving metrics in the medium-long run with regard to design change, optimization of layout and line haul capacity.
• Drive continuous improvement projects within their facility to improve throughput, reduce cost and increase productivity.
• Responsible for training, mentoring, coaching of Managers & Team Leads (all on-rolls).
• Builds strong working relationship and liaise with other stakeholders including Customer Service, Network Engg., Commercial, Product, Technology etc.

Person Specifications- Skillsets/Education:

• Educational Background – Bachelors Degree (is a MUST ) – preferably engineering ; MBA preferred.
• Functional Skills –People management, Operations Management, Stakeholder Management.
• Personal Attributes - Curiosity, Ownership, Fast Paced
• Behavioral Skills - Good communication and analytical skills. Excellent skills in problem-solving, task prioritization and follow-up.
• Ability to work well in a team environment.

*Should be open for extensive travel.