21 Opportunities In The Service Sector jobs in Anantapur

Job Description

Position: Technical Help Desk Specialist

Location: Remote

About the Role

We are seeking experienced Technical Help Desk Specialists to deliver exceptional customer support, troubleshoot technical issues efficiently, and ensure seamless system operations. This is a customer-first role, where strong communication skills, ownership, and professionalism are valued as highly as technical expertise.

️ Important:

• Candidates must have a minimum of 3 years of hands-on SQL experience. Applications with less than 3 years of SQL experience will not be considered.
• This is not a BPO/call-center role. Applicants with primarily BPO backgrounds are not eligible.
• We require very high proficiency in English (both written and spoken) and prior experience in direct customer interaction.

Key Responsibilities

• Serve as the first point of contact for customers experiencing technical issues, providing patient and empathetic support.
• Communicate effectively and professionally with customers, ensuring complex technical concepts are explained in clear, simple English.
• Apply SQL skills to research data, run queries, and investigate root causes of issues.
• Diagnose and troubleshoot technical problems across software and systems, striving for first-contact resolution whenever possible.
• Accurately log, track, and update customer issues, ensuring timely follow-ups and complete resolution of every ticket.
• Manage multiple open tickets effectively, prioritizing based on urgency and business impact.
• Work independently with minimal supervision while also contributing as a strong, collaborative team member.

What We Are Looking For (Must-Haves)

• 3–5 years of proven experience in a technical support/helpdesk role with direct customer-facing responsibilities.
• Minimum 3 years of solid SQL experience (must be able to write and execute queries confidently).
• Excellent English proficiency (both written and spoken) — able to communicate with clarity, empathy, and professionalism.
• Strong problem-solving skills with a logical, analytical approach to issue resolution.
• Highly organized, detail-oriented, and committed to owning tasks through to completion.
• Self-motivated, adaptable to fast-paced environments, and able to remain calm under pressure.
• This is not a BPO role – the role demands technical troubleshooting and SQL proficiency, not call handling.

Why Join Us?

This role offers the opportunity to be part of a critical and growing team where your contributions will have a direct impact. You will:

• Work directly with customers and make a tangible difference in their experience.
• Sharpen both your technical expertise and professional communication skills.
• Thrive in a supportive, collaborative environment that values growth, ownership, and excellence.

Company Description

Razileans is a dynamic company that specializes in Business Process Outsourcing (BPO), IT Services and IT Enabled Services (ITES), and Staff Augmentation. We provide tailored Project and Process Consulting, Agile Project Lifecycle Management, and Management & Process Trainings to drive operational excellence. Additionally, we offer comprehensive Digital Marketing Services to help brands grow online through SEO, social media, content marketing, email campaigns, and performance-driven digital strategies. Our aim is to streamline operations, deliver cutting-edge technology solutions, and equip teams with the knowledge to lead and innovate effectively.

Working for international customer. Holidays as per sourcing country.

Job Description:

We are looking for a proactive and skilled Help Desk Engineer – L1 to provide first-level technical support for an international customer. This role involves remote operations, but candidates located in Kollam are preferred.

Key Responsibilities:

• Assign and manage support tickets using a ticketing system
• Provide first-level IT support for:
• Servers, firewalls, desktops, laptops, and peripherals
• Network connections, printers, and Microsoft Office applications
• Monitor IT infrastructure using RMM (Remote Monitoring and Management) tools
• Perform system administration and basic troubleshooting for Windows OS and applications
• Linux server administration and troubleshooting (preferred but not mandatory)
• Escalate unresolved issues to next-level support or hardware vendors
• Handle other ad-hoc IT support tasks as needed

Requirements:

• Degree in Computer Science, Information Technology, or a related field
• Hands-on experience with ticketing tools and remote support software
• Prior experience in a helpdesk or technical support role is advantageous
• Strong problem-solving skills and the ability to work independently
• Good verbal and written communication skills in English

Preferred Candidate Profile:

• Based in Kollam
• Self-driven with a customer-focused mindset
• Comfortable working with international teams across time zones
• Urgent Requirement, immediate joiners preferred

We’re Hiring: Associate – Help Desk (Portuguese, Spanish & English-speaking)

Location: Pune, India (Remote)

Shifts: 24/7 Rotational (including night shifts)

Work Days: 5 days/week

We are currently hiring for one of our esteemed clients , a global SaaS provider in the enterprise technology space, known for innovation, operational excellence, and an inclusive work culture. If you’re a skilled communicator fluent in Portuguese, Spanish and English , with a passion for tech support — this opportunity is for you!

Role Overview:

As an Associate – Help Desk , you’ll be the first point of contact for users across global regions. You’ll handle technical support related to mobile devices and services through calls, emails, and chats , while working closely with international teams to ensure efficient and timely issue resolution.

Key Responsibilities:

• Provide multilingual customer support (Portuguese,Spanish & English ) via phone, chat, and email
• Troubleshoot mobile device and connectivity issues
• Log and manage service tickets accurately and efficiently
• Liaise with telecom providers and internal teams to resolve service-related issues
• Ensure adherence to SLAs and KPIs
• Act as a liaison between end-users and technical teams for complex queries

Ideal Candidate Profile:

• 2–6 years of experience in international voice process / technical support
• Excellent communication skills in Portuguese,Spanish & English
• Ability to work in a 24/7 rotational shift environment (including night shifts)
• Strong troubleshooting and problem-solving skills
• Experience with mobile technologies and ticketing tools is a plus
• Self-starter with a collaborative mindset and attention to detail

Ready to take the next step in your support career?

Send your resume to:

#HiringNow #HelpDeskJobs #TechSupport #PortugueseJobs #SpanishJobs #RemoteJobs #CustomerSupport #InternationalProcess #ITSupport #PuneJobs #HybridJobs #BilingualSupport #JobAlert #CareerOpportunity

About Company:

Moonpreneur Inc. is a Silicon Valley ed-tech company on a mission to upskill students between 7-17 years and with tech and entrepreneurial skills. With a focus on STEAM and future-oriented streams, Moonpreneur aims at empowering young innovators with knowledge and means to excel in their chosen area of interest. Our program helps children explore future academic choices and careers and build impressive resumes by nurturing their interests and skills through our patent-pending, multiple-stage program. Our guided, project-based learning and product development experience paves the way for all their future endeavours. We are driven by the idea that the best work is born from diligence, creativity, and fun. We are a family of professionals working collectively to create phenomenal learning solutions that resonate with the creativity and intellectualism in kids. Know more -

Job Description:

A Customer Service Education Specialist is responsible for educating potential US customers about our product and service. He is also responsible for handling questions, comments and complaints regarding a particular business. Their ultimate goal is to provide positive customer experiences by enhancing relationships between them. He may also be required to give trial classes to potential students.

Key Responsibilities:

● Ability to call US Customers to explain about our program.

● Follow up with customers to ensure about the classes.

● Be able to get trained and take trial classes.

● Manage client relationships, take feedback and resolve any issues or conflicts.

● Establish and expand relationships with Clients based in the US , UK .

Desired Candidate Requirements:

● Prior experience with customer service and call centres in relevant job roles.

● Must have a pleasant personality to engage in meaningful conversation.

● Should have good communication skills and should be a good listener.

● Candidates should be fluent in English

● Knowledge of US localization is desirable.

● Understanding of US Accent is plus

Job Type :-

● Full-time

● Night Shift (11 PM- 11 AM)

● Remote

We are seeking a skilled and customer-focused professional to join our team as a Customer Service Expert . As a key member of our organization, you will be responsible for delivering exceptional customer experiences through proactive communication, empathy, and problem-solving skills.

The successful candidate will have prior experience in customer service and call centers, with a strong ability to engage in meaningful conversations and build rapport with clients. They will also possess excellent communication skills, both written and verbal, and be fluent in English.

A key aspect of this role is the ability to understand and cater to the needs of customers from diverse backgrounds and cultures. The ideal candidate will be highly adaptable, with a flexible approach to work and a willingness to learn and grow with our organization.

In return for your expertise and dedication, we offer a dynamic and supportive work environment, opportunities for career growth and development, and a competitive compensation package.

Responsibilities:

• Deliver exceptional customer service through proactive communication and problem-solving skills.
• Cultivate strong relationships with clients by understanding their needs and preferences.
• Provide timely and effective resolution to customer complaints and issues.
• Develop and maintain knowledge of our products and services to provide accurate information to customers.
• Collaborate with colleagues to achieve team goals and objectives.

Requirements:

• Prior experience in customer service and call centers.
• Excellent communication and interpersonal skills.
• Fluency in English.
• Ability to work in a fast-paced environment and adapt to changing circumstances.
• Demonstrated problem-solving and analytical skills.

Benefits:

• Competitive compensation package.
• Dynamic and supportive work environment.
• Opportunities for career growth and development.
• Recognition and rewards for outstanding performance.

Responsibilities:

• Guiding members through their journey with 1 Finance from downloading the application to executing the personal finance advisory plan
• Educating members on our tools and features to enhance adoption and retention
• Attending to issues faced during the member lifecycle
• Support members via the in-app chat service, emails and over the phone throughout the member journey
• Resolve both routine and complex enquiries in a thorough and expeditious manner, escalating to appropriate teams and individuals as required
• Address member complaints in a compassionate and patient manner
• Strive to achieve high member satisfaction by going above and beyond and delivering a ‘WOW’ member experience every time
• Motivate and encourage members across the member journey to maximize member satisfaction
• Collaborating with the rest of the team on new member-centric initiative
• Proactively review the user journey, find and work upon areas of improvement

Skills:

• Excellent written and verbal communication skills
• Collaborative and result oriented
• Structured approach of thinking and execution
• Strong sense of service orientation and solution driven approach

Key Responsibility Areas (KRAs) for Relationship Manager (Customer Success Roles) at

Mentor Match

1. Ensure Regular Session Consumption

• Monitor session utilization for each student and address delays or low consumption trends.
• Proactively engage with students and parents to discuss progress and encourage timely session completion.

2. Drive Student Academic Progress

• Collaborate with tutors to track student performance and provide actionable feedback to parents.
• Recommend additional support or resources to enhance academic outcomes.

3. Maximize Student Retention

• Conduct regular check-ins with both students and tutors to resolve issues promptly.
• Implement feedback loops to improve satisfaction and minimize churn.

4. Increase Referrals

• Leverage positive relationships to encourage referrals from satisfied parents and students.
• Partner with the marketing team to streamline referral incentives and communication.

5. Provide On-Time and Effective Customer Support

• Respond to customer queries within SLA timeframes (email, phone, or chat).
• Solve escalations efficiently, ensuring customer satisfaction and trust.

6. Build Relationships to Improve LTV

• Conduct bi-monthly touchpoints with customers to discuss student progress and potential upsell opportunities.
• Act as a trusted advisor for customers to create long-term value.

Job Title: Health Care Administrator

Key Responsibilities:

* Schedule appointments with clients and patients in an efficient and organized manner.

* Conduct follow-ups via phone, email, or SMS to confirm appointments or reschedule as needed.

* Maintain up-to-date patient records and scheduling logs.

* Coordinate with medical staff to ensure appointment availability and preparation.

* Address client inquiries and provide information about services.

* Handle administrative tasks such as data entry, filing, and updating CRM systems.

* Ensure a high level of customer satisfaction by delivering timely and professional communication.

Qualifications:

* Previous experience in a health care administrative or customer service role is preferred.

* Excellent verbal and written communication skills.

* Strong organizational skills and attention to detail.

* Comfortable using scheduling software, CRMs, and basic office tools (Excel, Outlook, etc.).

* Empathetic and professional demeanor when dealing with patients and clients.

* Ability to multitask and prioritize in a dynamic environment.

US Shift

SAL-4-4.5 LPA

As the first point of contact for many of our customers, you’ll be responsible for ensuring every interaction is helpful, friendly, and fast. You’ll also support our team behind the scenes with admin and data-related tasks.

• Respond to customer emails promptly and professionally
• Chat with customers via our live webchat system
• Handle inquiries via Facebook and Instagram DMs
• Provide product information, assist with orders, returns, and delivery questions

• Enter and update customer data accurately
• Assist with internal reports and general admin duties
• Support marketing and sales teams with basic coordination tasks
  

• Great written English and communication skills
• Friendly, patient, and solutions-focused attitude
• Confident using a computer and switching between multiple platforms
• Basic understanding of eCommerce or online shopping (bonus if you’ve used Shopify, Gmail, Meta Business Suite, or similar tools)
• Previous experience in customer service or admin (preferred but not essential)
• A genuine interest in sports or sporting goods is a big plus!
  

• Be part of a growing Aussie brand with a passionate team
• Learn about eCommerce, customer experience, and the sports retail industry
• Flexible hours and supportive work culture
• Opportunity to grow your role as you gain experience