13 Performance Metrics jobs in Jaipur

HTC – A brief profile

Established in 1990, HTC Inc., a company with headquarters in Troy, Michigan, is a leading global Information Technology solution and BPO provider. HTC assists clients across multiple industry verticals, offering turnkey project lifecycle in, e-business, data warehousing, embedded systems, ECM, SCM, CRM, and ERP solutions. HTC Inc. offers ConnectIT, our Global Delivery Methodology that enables the seamless delivery of outsourced IT services. HTC has global delivery centers across the globe.

About the Job

We are looking for a BI Analyst with good experience in the US Healthcare IT industry.

Skill Requirements:

• Experience in Sunrise Clinical Manager (SCM)/ Touch works (TW) Reports development/enhancements.
• Support and Maintenance for custom reports and ETLs.
• Workflow automations and corrections in SCM/TW.
• Experience in creating data extracts for third parties both regulatory and non-regulatory.
• Experience in SSIS development and issue resolution.
• Experience in Analytics using PowerBI and Tableau.

Job Description – Business Intelligence

Location - Mumbai

About the Team:

The Business Intelligence function serves as an independent, centralized unit for strategic thinking and decision support. Its core purpose is to assist the organization in achieving its business objectives while driving efficiency across all key metrics within the Sales and Support functions.

This team supports departments across the organization by delivering business insights, strategic reports, and visual dashboards. It plays a critical role in analyzing customer behavior, market trends, and competitive dynamics to enable senior management to make data-driven decisions, align strategies with organizational goals, and enhance cross-functional collaboration.

Key Responsibilities:

The role of AVP – Business Intelligence requires a detail-oriented, data-driven professional who can convert complex data into actionable insights to support strategic decision-making and drive operational excellence. The position involves close collaboration with cross-functional teams, including Sales, Finance, Marketing, Product, Fund Management, and the CEO’s Office.

Business Intelligence & Analytical Support:

 Provide data-driven insights and trends to support senior management decision-making.

Develop customer segmentation strategies to enhance targeting and personalization.

dentify opportunities for cross-sell and up-sell strategies.

nalyze redemption trends, customer behavior, and investment patterns.

nderstand and interpret distributor behavior to inform engagement strategies.

onitor and report on product performance trends.

uild financial models for profitability analysis and pricing strategy across markets.

Market & Trend Analysis:

xtract, transform, and analyze large datasets to uncover business opportunities and patterns.

ranslate business requirements into analytical solutions in collaboration with key stakeholders.

onduct market share and gap analysis through geographical data assessments.

nalyze digital ecosystem data to understand online customer behavior and engagement.

dentify underlying drivers of key business metrics and recommend corrective actions aligned with business goals.

Job Description – Business Intelligence

Location - Mumbai

About the Team:

The Business Intelligence function serves as an independent, centralized unit for strategic thinking and decision support. Its core purpose is to assist the organization in achieving its business objectives while driving efficiency across all key metrics within the Sales and Support functions.

This team supports departments across the organization by delivering business insights, strategic reports, and visual dashboards. It plays a critical role in analyzing customer behavior, market trends, and competitive dynamics to enable senior management to make data-driven decisions, align strategies with organizational goals, and enhance cross-functional collaboration.

Key Responsibilities:

The role of AVP – Business Intelligence requires a detail-oriented, data-driven professional who can convert complex data into actionable insights to support strategic decision-making and drive operational excellence. The position involves close collaboration with cross-functional teams, including Sales, Finance, Marketing, Product, Fund Management, and the CEO’s Office.

Business Intelligence & Analytical Support:

Provide data-driven insights and trends to support senior management decision-making.

Develop customer segmentation strategies to enhance targeting and personalization.

Identify opportunities for cross-sell and up-sell strategies.

Analyze redemption trends, customer behavior, and investment patterns.

Understand and interpret distributor behavior to inform engagement strategies.

Monitor and report on product performance trends.

Build financial models for profitability analysis and pricing strategy across markets.

Market & Trend Analysis:

Extract, transform, and analyze large datasets to uncover business opportunities and patterns.

Translate business requirements into analytical solutions in collaboration with key stakeholders.

Conduct market share and gap analysis through geographical data assessments.

Analyze digital ecosystem data to understand online customer behavior and engagement.

Identify underlying drivers of key business metrics and recommend corrective actions aligned with business goals.

HTC – A brief profile

Established in 1990, HTC Inc., a company with headquarters in Troy, Michigan, is a leading global Information Technology solution and BPO provider. HTC assists clients across multiple industry verticals, offering turnkey project lifecycle in, e-business, data warehousing, embedded systems, ECM, SCM, CRM, and ERP solutions. HTC Inc. offers ConnectIT, our Global Delivery Methodology that enables the seamless delivery of outsourced IT services. HTC has global delivery centers across the globe.

About the Job

We are looking for a BI Analyst with good experience in the US Healthcare IT industry.

Skill Requirements:

• Experience in Sunrise Clinical Manager (SCM)/ Touch works (TW) Reports development/enhancements.
• Support and Maintenance for custom reports and ETLs.
• Workflow automations and corrections in SCM/TW.
• Experience in creating data extracts for third parties both regulatory and non-regulatory.
• Experience in SSIS development and issue resolution.
• Experience in Analytics using PowerBI and Tableau.

we are:

Randstad Sourceright’s global talent solutions provides instant access to experienced recruitment

and contingent workforce management support by combining technology, analytics and deep

global and local expertise. Our operations consist of the client aligned service delivery teams

operating across RPO, MSP and Blended Workforce Solutions. We are certified as a “great place to

work” for the last 3 consecutive years and are recognized as the best place to work by Glassdoor

you will be:

• responsible for delivering a BI solutions for the program
• Responsible for ensuring all contractual conditions around reporting, financial elements, SLA's, and KPI's are reviewed, understood, and adhered to
• Assess operating reality to validate solution requirements and adjust as needed.
• Responsible for being the liaison between the external client, operations teams and the wider BI teams
• Using client data and insights to highlight and provide observations, provide recommendations, and contribute to ongoing business discussions and decision-making.
• Analyze the client’s data to present the account leadership and client with potential approaches or opportunities for improving service delivery performance and elevating value-added opportunities.
• Work within the agreed parameters aligned to the global method of BI production
• Leverage an agile work environment to incorporate new innovative and value components into existing portfolios
• Organize a feedback standard from stakeholders (internal and external) in order to create use case, case study materials and other customer-facing material

we expect:

• Mandatory Experience
• Bachelor’s degree; Master’s degree a plus
• Project Management and/or process improvement experience
• MI/Business Intelligence/Data Science/Analytics background is essential
• 2+ years of experience in a similar role
• Proficient with an ANSI-compliant SQL dialect
• Ability to turn ambiguous information and unstructured challenges into substantive insights.
• Preferred Experience
• 5+ years of experience in a similar role
• Tableau dashboard development
• Industry exposure to business process outsourcing and/or workforce planning (e.g., MSP/RPO)

you can expect:

• You will be a part of respectful, dignified, professional diverse team that is expanded all over the globe
• where your ideas and inputs are heard fairly
• An opportunity to work for a global market leader in HR services with industry recognition
• An dynamic, innovative, inclusive, agile, flexible, and fun work environment