514 Principal Product Manager Technical jobs in Pune
Principal Product Manager - Technical
Posted today
Job Viewed
Job Description
Our Purpose
Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.
Title and Summary
Principal Product Manager - Technical OVERVIEWAre you a product management professional who wants to shape the money movement platform for Mastercard’s products? Do you want to work for a company that offers above and beyond benefits including paid parental leave, flexible work hours, gift matching, and even volunteer incentives? Do you want to work in an inclusive and nurturing culture that encourages your own professional learning and development?
Role
All staff at Mastercard are expected to demonstrate the 'Mastercard Way' every day – create value for our customers, partners and colleagues; grow together to achieve our goals and move fast on what matters most for our customers and Mastercard.
As the Director, Transfer Solution Product Architect within the Mastercard Send product team, you will be the subject matter expert for money movement solutions & product capabilities. You will be the design authority for all development and contribute to innovation, leading the development from idea to implementation, including building working prototypes. You will have the opportunity to guide and conceive new platform standards and feature development.
• Provide subject matter expertise to product and engineering teams
• Assess feasibility and propose new money movement solutions and capabilities
• Design and develop working product prototypes
• Support product team to define relevant Epics, Features and Stories
• Help drive a strategic roadmap for transfer solution.
All About You
• Be a confident leader and domain expert in money movement domain.
• Familiarity of tech stack like Java, RDBMS, SQL, Messaging, Middleware, Event Driven Architecture including frameworks like Kafka, Axon etc.
• Take the time to fully learn the functionality, architecture, dependencies, and runtime properties of the systems supporting your platform products.
• Understands and can explain the business context and the associated customer use cases.
• Have a strong technical background to enable collaboration across multiple technical teams driving solutions which match the platforms architecture.
• Proven ability to analyze software requirements, model business processes/workflows, and align software requirements to business strategy.
• Demonstrated ability to understand complex systems and communicate effectively with the technical teams.
• Possess strong written and oral communication skills (English language).
• Able to negotiate requirements and build effective relationships with key stakeholders.
• Ability to balance work across multiple projects/work streams while still meeting deadlines.
• Knowledge and skills using product management tools (Jira, Confluence, Aha!, etc.).
Corporate Security Responsibility
All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:
Abide by Mastercard’s security policies and practices;
Ensure the confidentiality and integrity of the information being accessed;
Report any suspected information security violation or breach, and
Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.
Principal Product Manager - Technical

Posted 15 days ago
Job Viewed
Job Description
_Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential._
**Title and Summary**
Principal Product Manager - Technical
OVERVIEW
Are you a product management professional who wants to shape the money movement platform for Mastercard's products? Do you want to work for a company that offers above and beyond benefits including paid parental leave, flexible work hours, gift matching, and even volunteer incentives? Do you want to work in an inclusive and nurturing culture that encourages your own professional learning and development?
Role
All staff at Mastercard are expected to demonstrate the 'Mastercard Way' every day - create value for our customers, partners and colleagues; grow together to achieve our goals and move fast on what matters most for our customers and Mastercard.
As the Director, Transfer Solution Product Architect within the Mastercard Send product team, you will be the subject matter expert for money movement solutions & product capabilities. You will be the design authority for all development and contribute to innovation, leading the development from idea to implementation, including building working prototypes. You will have the opportunity to guide and conceive new platform standards and feature development.
- Provide subject matter expertise to product and engineering teams
- Assess feasibility and propose new money movement solutions and capabilities
- Design and develop working product prototypes
- Support product team to define relevant Epics, Features and Stories
- Help drive a strategic roadmap for transfer solution.
All About You
- Be a confident leader and domain expert in money movement domain.
- Familiarity of tech stack like Java, RDBMS, SQL, Messaging, Middleware, Event Driven Architecture including frameworks like Kafka, Axon etc.
- Take the time to fully learn the functionality, architecture, dependencies, and runtime properties of the systems supporting your platform products.
- Understands and can explain the business context and the associated customer use cases.
- Have a strong technical background to enable collaboration across multiple technical teams driving solutions which match the platforms architecture.
- Proven ability to analyze software requirements, model business processes/workflows, and align software requirements to business strategy.
- Demonstrated ability to understand complex systems and communicate effectively with the technical teams.
- Possess strong written and oral communication skills (English language).
- Able to negotiate requirements and build effective relationships with key stakeholders.
- Ability to balance work across multiple projects/work streams while still meeting deadlines.
- Knowledge and skills using product management tools (Jira, Confluence, Aha!, etc.).
**Corporate Security Responsibility**
All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:
+ Abide by Mastercard's security policies and practices;
+ Ensure the confidentiality and integrity of the information being accessed;
+ Report any suspected information security violation or breach, and
+ Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.
Principal Product Manager - Technical - CI/CD; Microservices, AI models, Cloud
Posted today
Job Viewed
Job Description
Our Purpose
Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.
Title and Summary
Principal Product Manager - Technical - CI/CD; Microservices, AI models, Cloud Job SummaryMastercard is seeking a strategic and technically adept Principal Product Manager to join the AIDPE group within Services. This role is pivotal in driving technology transformation initiatives by integrating cross-functional expertise across Architecture, Engineering, Technical Program Management, and Finance. The ideal candidate will define vision, establish OKRs, and develop actionable roadmaps that align with Mastercard’s mission to power an inclusive, digital economy.
___
Key Responsibilities
• Lead strategic technology transformation business cases in collaboration with Architecture, Engineering, TPMs, and Finance.
• Facilitate OKR definition workshops and manage the full OKR lifecycle using Aha!
• Conduct innovation sessions aligned to OKRs; apply prioritization frameworks and develop solution whitepapers.
• Create and manage Aha! Initiatives and EPICs to deliver iteratively against OKRs.
• Collaborate with Engineering PMTs for Epic elaboration, feature breakdown, and roadmap refinement.
• Run Epic refinement sessions and support PI slotting and project planning.
• Monitor delivery progress, manage risks, and ensure value realization through demos, UAT, and feedback loops.
• Build iterative solution delivery roadmaps and align scope and schedules with Mastercard Technology.
• Develop strategic business cases and ROM estimates for transformation initiatives.
___
Required Qualifications
• Bachelor’s degree in Information Technology, Computer Science, Management Information Systems, or equivalent experience.
• Proven ability to lead in a matrixed environment with autonomy.
• Strong problem-solving skills using both quantitative and qualitative methods.
• Experience in agile delivery methodologies (Scrum, Kanban) and CI/CD.
• Proficiency in cloud technologies (IaaS, PaaS, serverless), microservices, NoSQL databases, and distributed systems.
• Familiarity with AI/ML technologies.
• Ability to use data and metrics to support assumptions and business cases.
• Knowledge of the financial services industry, especially retail banking and payments.
___
Preferred Qualifications
• Advanced degree in a technical or business discipline.
• Experience with Aha! and product scorecard frameworks.
• Strong communication and stakeholder management skills.
• Experience in strategic planning and OKR lifecycle management.
Corporate Security Responsibility
All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:
Abide by Mastercard’s security policies and practices;
Ensure the confidentiality and integrity of the information being accessed;
Report any suspected information security violation or breach, and
Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.
Principal Product Manager - Technical - CI/CD; Microservices, AI models, Cloud

Posted 15 days ago
Job Viewed
Job Description
_Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential._
**Title and Summary**
Principal Product Manager - Technical - CI/CD; Microservices, AI models, Cloud
Job Summary
Mastercard is seeking a strategic and technically adept Principal Product Manager to join the AIDPE group within Services. This role is pivotal in driving technology transformation initiatives by integrating cross-functional expertise across Architecture, Engineering, Technical Program Management, and Finance. The ideal candidate will define vision, establish OKRs, and develop actionable roadmaps that align with Mastercard's mission to power an inclusive, digital economy.
___
Key Responsibilities
- Lead strategic technology transformation business cases in collaboration with Architecture, Engineering, TPMs, and Finance.
- Facilitate OKR definition workshops and manage the full OKR lifecycle using Aha!
- Conduct innovation sessions aligned to OKRs; apply prioritization frameworks and develop solution whitepapers.
- Create and manage Aha! Initiatives and EPICs to deliver iteratively against OKRs.
- Collaborate with Engineering PMTs for Epic elaboration, feature breakdown, and roadmap refinement.
- Run Epic refinement sessions and support PI slotting and project planning.
- Monitor delivery progress, manage risks, and ensure value realization through demos, UAT, and feedback loops.
- Build iterative solution delivery roadmaps and align scope and schedules with Mastercard Technology.
- Develop strategic business cases and ROM estimates for transformation initiatives.
___
Required Qualifications
- Bachelor's degree in Information Technology, Computer Science, Management Information Systems, or equivalent experience.
- Proven ability to lead in a matrixed environment with autonomy.
- Strong problem-solving skills using both quantitative and qualitative methods.
- Experience in agile delivery methodologies (Scrum, Kanban) and CI/CD.
- Proficiency in cloud technologies (IaaS, PaaS, serverless), microservices, NoSQL databases, and distributed systems.
- Familiarity with AI/ML technologies.
- Ability to use data and metrics to support assumptions and business cases.
- Knowledge of the financial services industry, especially retail banking and payments.
___
Preferred Qualifications
- Advanced degree in a technical or business discipline.
- Experience with Aha! and product scorecard frameworks.
- Strong communication and stakeholder management skills.
- Experience in strategic planning and OKR lifecycle management.
**Corporate Security Responsibility**
All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:
+ Abide by Mastercard's security policies and practices;
+ Ensure the confidentiality and integrity of the information being accessed;
+ Report any suspected information security violation or breach, and
+ Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.
Product Development
Posted today
Job Viewed
Job Description
Role & responsibilities
- Developing Structure system design to meet performance, reliability and cost targets considering sourcing and manufacturability issues.
- Permanently fix Structure design deficiencies as and when it gets surfaced during product development cycle on time by taking proactive steps.
- Creation of 3D models, meshing, preparation of manufacturing drawings.
- Follow set standards of welding and define welding process to get better life of structures.
- Application of virtual tools to meet timelines and cost targets in designing structural components.
- Seek timely guidance from superiors and experts to complete the assigned tasks with quality.
- Ensuring drawing and design calculations as per laid down standards and practices.
- Provide timely support to other system groups, sourcing, manufacturing engineering and testing groups by way of technical clarifications.
- Understanding and implementing MPDS and MQS in all aspects of engineering activities.
- Seek timely help from superiors and expert in resolving technical issues related to structures.
- Exceeding targets set and demonstrating potential to take on additional responsibility.
- Takes initiative other than hydraulic domain to create value for the product and process.
- Constantly strives hard to refine engineering knowledge by going through design reports, research publications and seeking help from peers and superiors.
- Suggest ideas to improve product and process
Product Development Manager
Posted today
Job Viewed
Job Description
Urgent Hiring |
Development Manager
| Pune
Position:
Development Manager
Experience Required:
5–6 years
Ctc- upto 7.2 lpa (depends on interview)
Working Days- 6 days
Location- Pune
Key Responsibilities:
- Lead
New Product Development (NPD)
activities from concept to production. - Drive
APQP, PPAP, and FMEA
processes to ensure product quality and reliability. - Conduct
trial runs, validation, and error rectification
as per customer requirements. - Coordinate with
manufacturing and process engineering
teams to streamline production feasibility. - Provide technical support in
toolroom and die design
for development activities. - Ensure timely delivery of prototypes and production parts while meeting cost and quality targets.
- Liaise with customers for technical discussions, feasibility analysis, and approvals.
Technical Skills (Mandatory):
- AutoCAD
- Toolroom & Die Design knowledge
Preferred Skills:
- Hands-on experience in
process engineering and trials
. - Strong project management and problem-solving ability.
- Familiarity with customer audits, documentation, and compliance in development cycles.
Manager, Product Development
Posted today
Job Viewed
Job Description
Our Purpose
Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.
Title and Summary
Manager, Product Development Our Team• The Services team is responsible for leading the design and development of new solutions to enable a broad range of real-time, data-driven innovative products and services to address evolving risk and security needs for all Mastercard’s various customer segments.
• As part of this organization, the Dispute Lifecycle Product Development Team leads the development and creation of innovative solutions focused on enhancing the purchase journey, reducing disputes and protecting against fraud.
The Opportunity
• Support the Dispute Lifecycle Product Development team in the creation and development of innovative new products, services, and programs to support value added services and dispute resolution.
• Collaborate with other product areas (e.g. Commercial Product, Send, Product Management, Payment Networks, DRM, etc.) to deliver business requirements and ensure solutions development is aligned with business objectives.
• Lead and document the creation and business direction for the Mastercard Dispute Lifecycle program, working in partnership with engineering to design, develop, and deliver, through the agile process, core features for continued support, and growth in the emerging authentication industry.
• Participate in special projects and strategic initiatives with cross-functional stakeholders.
What are we looking for?
• Have you ever brought a platform to market on a global scale?
• Are you motivated to be a part of protecting against fraud and reducing disputes while enhancing the purchase journey?
• Do you enjoy working with dynamic, cross-functional teams in a fast-paced, high-visibility role?
The Role
• Analyze approaches for delivering Dispute lifecycle solutions for Mastercard products by analyzing technology needs, strategic fit, and potential revenue.
• Lead business case development process for new product deliverables.
• Support the development of products, features, and deliverables to deliver solutions that support the dispute lifecycle.
• Generate ideas and drive concept validation for new services and product enhancements.
• Partner with the Engineering team to ensure the build of these services meets business requirements and supports the Dispute Lifecycle strategy
• Work with senior management and internal and external product stakeholders to prioritize capabilities and features, define and align on the product road map that meets short term, long term, regional, global, data, and regulatory needs.
• Work with technical stakeholders, governance, and scrum teams to lead the definition and implementation of product services that execute per the product roadmaps to achieve revenue goals
• Act as the platform expert, supporting technical discussions with internal stakeholders and external clients
• Support business operations and development teams to ensure high platform availability and optimal performance.
All About You
• Demonstrable experience in product conceptualization, design, and development, using the Agile/ SAFe methodology.
• Ability to interact, coordinate, and communicate effectively with internal and external business partners at multiple levels of an organization
• Self-motivated with a track record of delivering success while operating within a team environment
• Experience leading business and technical teams
• Proven people leadership experience
• Able to influence and drive effective decision making
• Strong problem-solving skills
• Experience analyzing business requirements
• Curiosity, ability and willingness to learn quickly – unafraid to ask questions.
• Understanding of e-commerce and payments processing
• Proven experience and in-depth knowledge of clearing and fraud prevention methodologies.
Corporate Security Responsibility
All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:
Abide by Mastercard’s security policies and practices;
Ensure the confidentiality and integrity of the information being accessed;
Report any suspected information security violation or breach, and
Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.
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Manager, Product Development

Posted 15 days ago
Job Viewed
Job Description
_Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential._
**Title and Summary**
Manager, Product Development
Our Team
- The Services team is responsible for leading the design and development of new solutions to enable a broad range of real-time, data-driven innovative products and services to address evolving risk and security needs for all Mastercard's various customer segments.
- As part of this organization, the Dispute Lifecycle Product Development Team leads the development and creation of innovative solutions focused on enhancing the purchase journey, reducing disputes and protecting against fraud.
The Opportunity
- Support the Dispute Lifecycle Product Development team in the creation and development of innovative new products, services, and programs to support value added services and dispute resolution.
- Collaborate with other product areas (e.g. Commercial Product, Send, Product Management, Payment Networks, DRM, etc.) to deliver business requirements and ensure solutions development is aligned with business objectives.
- Lead and document the creation and business direction for the Mastercard Dispute Lifecycle program, working in partnership with engineering to design, develop, and deliver, through the agile process, core features for continued support, and growth in the emerging authentication industry.
- Participate in special projects and strategic initiatives with cross-functional stakeholders.
What are we looking for?
- Have you ever brought a platform to market on a global scale?
- Are you motivated to be a part of protecting against fraud and reducing disputes while enhancing the purchase journey?
- Do you enjoy working with dynamic, cross-functional teams in a fast-paced, high-visibility role?
The Role
- Analyze approaches for delivering Dispute lifecycle solutions for Mastercard products by analyzing technology needs, strategic fit, and potential revenue.
- Lead business case development process for new product deliverables.
- Support the development of products, features, and deliverables to deliver solutions that support the dispute lifecycle.
- Generate ideas and drive concept validation for new services and product enhancements.
- Partner with the Engineering team to ensure the build of these services meets business requirements and supports the Dispute Lifecycle strategy
- Work with senior management and internal and external product stakeholders to prioritize capabilities and features, define and align on the product road map that meets short term, long term, regional, global, data, and regulatory needs.
- Work with technical stakeholders, governance, and scrum teams to lead the definition and implementation of product services that execute per the product roadmaps to achieve revenue goals
- Act as the platform expert, supporting technical discussions with internal stakeholders and external clients
- Support business operations and development teams to ensure high platform availability and optimal performance.
All About You
- Demonstrable experience in product conceptualization, design, and development, using the Agile/ SAFe methodology.
- Ability to interact, coordinate, and communicate effectively with internal and external business partners at multiple levels of an organization
- Self-motivated with a track record of delivering success while operating within a team environment
- Experience leading business and technical teams
- Proven people leadership experience
- Able to influence and drive effective decision making
- Strong problem-solving skills
- Experience analyzing business requirements
- Curiosity, ability and willingness to learn quickly - unafraid to ask questions.
- Understanding of e-commerce and payments processing
- Proven experience and in-depth knowledge of clearing and fraud prevention methodologies.
**Corporate Security Responsibility**
All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:
+ Abide by Mastercard's security policies and practices;
+ Ensure the confidentiality and integrity of the information being accessed;
+ Report any suspected information security violation or breach, and
+ Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.
Manager, Product Development
Posted today
Job Viewed
Job Description
Our Purpose
Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.
Title and Summary
Manager, Product Development ,Business Integration and ExcellenceOur Team
- The Business Integration and Excellence (BIE) team is responsible for leading the design, development and delivery of Security Solutions initiatives, to enable a broad range of real-time, data-driven innovative products and services to address evolving risk and security needs for all Mastercard's various customer segments.
- As part of this organization, the Identity Solutions Product Development Team leads the development and creation of innovative solutions focused on ensuring the methods used to verify cardholders and users are secure and user-friendly.
The Opportunity
- Support the Mastercard Identity Solutions Product Development team in the creation and development of innovative new products, services, and programs to support value added services and enterprise identity solutions.
- Support the Mastercard Identity team to secure relationships in the digital ecosystem and secure money movement as it flows, whether card-based payments, A2A, Open Banking or B2B.
- Collaborate with other product areas (e.g. Commercial Product, Product Management, Emerging Payments, Franchise, etc.) to deliver business requirements and ensure solution development is aligned with business objectives.
- Lead and document the creation and business direction for the Identity Solutions Program, working in partnership with product and engineering to design, develop, and deliver, through the agile process, core features for continued support, and growth in the emerging Identity industry.
- Participate in special projects and strategic initiatives with cross-functional stakeholders.
What are we looking for?
- Have you ever brought a platform or product to market on a global scale?
- Are you motivated to be a part of securing the growth of digital identity and electronic payments for all devices and channels?
- Do you enjoy working with dynamic, cross-functional teams in a fast-paced, high-visibility role?
The Role
- Analyze approaches for delivering enterprise identity solutions for Mastercard products by analyzing technology needs, strategic fit, and potential revenue.
- Develop the business requirements and features for identity solutions.
- Support the development of products, features, and deliverables to deliver solutions that support the Mastercard Identity vision and roadmap.
- Generate ideas and drive concept validation for new services and product enhancements.
- Partner with the Engineering team to ensure the build of these services meets business requirements and supports the Mastercard Identity strategy
- Work with senior management and product stakeholders to prioritize capabilities and features, define and align on the product road map that meets short term, long term, regional, global, data, and regulatory needs.
- Work with business and technical stakeholders to lead the definition and implementation of product services that execute per the product roadmaps to achieve revenue goals.
- Act as a product and platform expert, supporting technical discussions with internal stakeholders and external clients.
All About You
- Demonstrable experience in product conceptualization, design, and development, using the Agile/ SAFe methodology.
- Ability to interact, coordinate, and communicate effectively with internal and external business partners at multiple levels of an organization
- Self-motivated with a track record of delivering success while operating within a team environment
- Experience leading business and technical teams
- Strong problem-solving skills
- Experience analyzing business requirements
- Curiosity, ability and willingness to learn quickly – unafraid to ask questions.
- Understanding of e-commerce, digital identity, and payments processing
- Proven experience and in-depth knowledge of identity, authentication, fraud prevention, and security methodologies.
Corporate Security Responsibility
All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:
- Abide by Mastercard's security policies and practices;
- Ensure the confidentiality and integrity of the information being accessed;
- Report any suspected information security violation or breach, and
- Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.
Manager, Product Development
Posted today
Job Viewed
Job Description
Summary
Our Team
The Services team is responsible for leading the design and development of new solutions to enable a broad range of real-time, data-driven innovative products and services to address evolving risk and security needs for all Mastercards various customer segments.
As part of this organization, the Dispute Lifecycle Product Development Team leads the development and creation of innovative solutions focused on enhancing the purchase journey, reducing disputes and protecting against fraud.
The Opportunity
Support the Dispute Lifecycle Product Development team in the creation and development of innovative new products, services, and programs to support value added services and dispute resolution.
Collaborate with other product areas (e.g. Commercial Product, Send, Product Management, Payment Networks, DRM, etc.) to deliver business requirements and ensure solutions development is aligned with business objectives.
Lead and document the creation and business direction for the Mastercard Dispute Lifecycle program, working in partnership with engineering to design, develop, and deliver, through the agile process, core features for continued support, and growth in the emerging authentication industry.
Participate in special projects and strategic initiatives with cross-functional stakeholders.
What are we looking for?
Have you ever brought a platform to market on a global scale?
Are you motivated to be a part of protecting against fraud and reducing disputes while enhancing the purchase journey?
Do you enjoy working with dynamic, cross-functional teams in a fast-paced, high-visibility role?
The Role
Analyze approaches for delivering Dispute lifecycle solutions for Mastercard products by analyzing technology needs, strategic fit, and potential revenue.
Lead business case development process for new product deliverables.
Support the development of products, features, and deliverables to deliver solutions that support the dispute lifecycle.
Generate ideas and drive concept validation for new services and product enhancements.
Partner with the Engineering team to ensure the build of these services meets business requirements and supports the Dispute Lifecycle strategy
Work with senior management and internal and external product stakeholders to prioritize capabilities and features, define and align on the product road map that meets short term, long term, regional, global, data, and regulatory needs.
Work with technical stakeholders, governance, and scrum teams to lead the definition and implementation of product services that execute per the product roadmaps to achieve revenue goals
Act as the platform expert, supporting technical discussions with internal stakeholders and external clients
Support business operations and development teams to ensure high platform availability and optimal performance.
All About You
Demonstrable experience in product conceptualization, design, and development, using the Agile/ SAFe methodology.
Ability to interact, coordinate, and communicate effectively with internal and external business partners at multiple levels of an organization
Self-motivated with a track record of delivering success while operating within a team environment
Experience leading business and technical teams
Proven people leadership experience
Able to influence and drive effective decision making
Strong problem-solving skills
Experience analyzing business requirements
Curiosity, ability and willingness to learn quickly unafraid to ask questions.
Understanding of e-commerce and payments processing
Proven experience and in-depth knowledge of clearing and fraud prevention methodologies.