8 Process Optimization jobs in Mumbai

Vandey provides outsourced instructional services to institutions of higher education and is seeking a candidate to work for Vandey to serve in a full-time role as a Business Process Optimization Manager with the University of the People.

INTRODUCTION:

University of the People (UoPeople) is the first non-profit, tuition-free, American, accredited, 100% online university. Today, UoPeople has over 137,000 students enrolled from more than 200 countries and territories, including 16,500 students who are refugees. Currently accredited by the DEAC, UoPeople is also a candidate for WSCUC accreditation.

We believe that higher education is a basic human right and that it can transform not only the lives of students, but also their families' lives, their communities, their nations, and, by extension, the world. See President Reshef’s TED talk when he announced the founding of the University.( TED talk )

UoPeople is an innovative university, and we welcome team members who bring creativity and innovation to their roles. We’re a fast-paced organization with remote teams all around the globe. If you’re a self-starter who wants to succeed alongside a passionate team, we’d love to hear from you!

UoPeople is supported by the generosity of individuals and foundations, including the Gates, Hewlett, Ford Foundations, Foundation Hoffmann, and others. The University has been covered by the New York Times, BBC, NPR, Times Higher Education, US News and World Report, and more. President Reshef’s TED Talk and Nas Daily interview about the University have 30 million views combined.

OVERVIEW:

The University of the People is seeking an experienced and results-driven Senior Manager/Associate Director - Business Process Optimization (BPO) to lead and manage the optimization of business processes across our organization. The SM/ AD will play a critical role in identifying inefficiencies, implementing process improvements, and ensuring the successful delivery of optimized workflows. The AD will be self-starter, promoting the team, building stakeholder engagement and creating a small team under him/ her.

This position requires strong leadership, analytical abilities, and a deep understanding of process improvement methodologies.

ESSENTIAL FUNCTIONS/RESPONSIBILITIES:

ESSENTIAL FUNCTIONS/RESPONSIBILITIES:

• Lead the development and implementation of business process optimization strategies to drive efficiency, reduce costs, and improve overall performance.
• Collaborate with senior management to align process improvement initiatives with the organization’s strategic goals.
• Communicate the benefits and impacts of process improvements across the organization.
• Oversee the analysis of current business processes to identify inefficiencies, bottlenecks, and opportunities for improvement.
• Implement process mapping, data analysis, and workflow automation to optimize operations and enhance productivity.
• Lead continuous improvement initiatives using methodologies such as Lean, Six Sigma, or BPM (Business Process Management).
• Manage multiple process optimization projects from inception to completion, ensuring timelines, budgets, and goals are met.
• Coordinate with cross-functional teams to ensure the successful execution and integration of optimized processes.
• Work closely with department heads and key stakeholders to understand their needs, challenges, and priorities.
• Facilitate workshops, meetings, and training sessions to ensure alignment and buy-in for process changes.
• Establish metrics and key performance indicators (KPIs) to measure the success of process optimization efforts.
• Monitor the effectiveness of implemented changes and make data-driven adjustments as needed.
• Prepare and present detailed reports and recommendations to senior management.
• Lead, mentor, and develop business process optimization specialist, fostering a culture of continuous improvement.
• Provide guidance and support to team members on best practices and methodologies for process optimization.
• Identify and recommend technological solutions to automate and streamline business processes.
• Collaborate with IT teams to implement new tools and systems that support process optimization efforts.
• Identify potential risks associated with process changes and develop mitigation strategies.
• Ensure all process improvements comply with relevant regulations, policies, and industry standards.

KEY COMPETENCIES

• 8+ years of experience in process optimization, business analysis, or a related role, with at least 2 years in a managerial position.
• Strong knowledge of process improvement methodologies such as Lean, Six Sigma, or BPM.
• Proven experience in leading and managing process optimization projects and cross-functional teams.
• Exceptional communication and interpersonal skills, with the ability to influence and engage stakeholders at all levels.
• Excellent analytical and problem-solving skills, with a focus on data-driven decision-making.
• Proficiency in process mapping, data analysis, and project management software.
• Ability to work in a fast-paced environment and manage multiple processes simultaneously.
• High level of responsibility, organizational skills, and the ability to think strategically.
• Big advantage: Worked for a University/ Education/ Ed-tech organization.

QUALIFICATIONS:

• Bachelor’s degree in business administration, Operations Management, Industrial Engineering, or a related field.
• Strong knowledge of process improvement methodologies such as Lean, Six Sigma, or BPM (Business Process Management).
• Certification in Lean Six Sigma (Green Belt, Black Belt) or similar process improvement methodologies is a must.

Vandey provides outsourced instructional services to institutions of higher education and is seeking a candidate to work for Vandey to serve in a full-time role as a Business Process Optimization Manager with the University of the People.

INTRODUCTION:

University of the People (UoPeople) is the first non-profit, tuition-free, American, accredited, 100% online university. Today, UoPeople has over 137,000 students enrolled from more than 200 countries and territories, including 16,500 students who are refugees. Currently accredited by the DEAC, UoPeople is also a candidate for WSCUC accreditation.

We believe that higher education is a basic human right and that it can transform not only the lives of students, but also their families' lives, their communities, their nations, and, by extension, the world. See President Reshef’s TED talk when he announced the founding of the University.( TED talk )

UoPeople is an innovative university, and we welcome team members who bring creativity and innovation to their roles. We’re a fast-paced organization with remote teams all around the globe. If you’re a self-starter who wants to succeed alongside a passionate team, we’d love to hear from you!

UoPeople is supported by the generosity of individuals and foundations, including the Gates, Hewlett, Ford Foundations, Foundation Hoffmann, and others. The University has been covered by the New York Times, BBC, NPR, Times Higher Education, US News and World Report, and more. President Reshef’s TED Talk and Nas Daily interview about the University have 30 million views combined.

OVERVIEW:

The University of the People is seeking an experienced and results-driven Senior Manager/Associate Director - Business Process Optimization (BPO) to lead and manage the optimization of business processes across our organization. The SM/ AD will play a critical role in identifying inefficiencies, implementing process improvements, and ensuring the successful delivery of optimized workflows. The AD will be self-starter, promoting the team, building stakeholder engagement and creating a small team under him/ her.

This position requires strong leadership, analytical abilities, and a deep understanding of process improvement methodologies.

ESSENTIAL FUNCTIONS/RESPONSIBILITIES:

ESSENTIAL FUNCTIONS/RESPONSIBILITIES:

• Lead the development and implementation of business process optimization strategies to drive efficiency, reduce costs, and improve overall performance.
• Collaborate with senior management to align process improvement initiatives with the organization’s strategic goals.
• Communicate the benefits and impacts of process improvements across the organization.
• Oversee the analysis of current business processes to identify inefficiencies, bottlenecks, and opportunities for improvement.
• Implement process mapping, data analysis, and workflow automation to optimize operations and enhance productivity.
• Lead continuous improvement initiatives using methodologies such as Lean, Six Sigma, or BPM (Business Process Management).
• Manage multiple process optimization projects from inception to completion, ensuring timelines, budgets, and goals are met.
• Coordinate with cross-functional teams to ensure the successful execution and integration of optimized processes.
• Work closely with department heads and key stakeholders to understand their needs, challenges, and priorities.
• Facilitate workshops, meetings, and training sessions to ensure alignment and buy-in for process changes.
• Establish metrics and key performance indicators (KPIs) to measure the success of process optimization efforts.
• Monitor the effectiveness of implemented changes and make data-driven adjustments as needed.
• Prepare and present detailed reports and recommendations to senior management.
• Lead, mentor, and develop business process optimization specialist, fostering a culture of continuous improvement.
• Provide guidance and support to team members on best practices and methodologies for process optimization.
• Identify and recommend technological solutions to automate and streamline business processes.
• Collaborate with IT teams to implement new tools and systems that support process optimization efforts.
• Identify potential risks associated with process changes and develop mitigation strategies.
• Ensure all process improvements comply with relevant regulations, policies, and industry standards.

KEY COMPETENCIES

• 8+ years of experience in process optimization, business analysis, or a related role, with at least 2 years in a managerial position.
• Strong knowledge of process improvement methodologies such as Lean, Six Sigma, or BPM.
• Proven experience in leading and managing process optimization projects and cross-functional teams.
• Exceptional communication and interpersonal skills, with the ability to influence and engage stakeholders at all levels.
• Excellent analytical and problem-solving skills, with a focus on data-driven decision-making.
• Proficiency in process mapping, data analysis, and project management software.
• Ability to work in a fast-paced environment and manage multiple processes simultaneously.
• High level of responsibility, organizational skills, and the ability to think strategically.
• Big advantage: Worked for a University/ Education/ Ed-tech organization.

QUALIFICATIONS:

• Bachelor’s degree in business administration, Operations Management, Industrial Engineering, or a related field.
• Strong knowledge of process improvement methodologies such as Lean, Six Sigma, or BPM (Business Process Management).
• Certification in Lean Six Sigma (Green Belt, Black Belt) or similar process improvement methodologies is a must.

Vandey provides outsourced instructional services to institutions of higher education and is seeking a candidate to work for Vandey to serve in a full-time role as a Business Process Optimization Manager with the University of the People.

INTRODUCTION:

University of the People (UoPeople) is the first non-profit, tuition-free, American, accredited, 100% online university. Today, UoPeople has over 137,000 students enrolled from more than 200 countries and territories, including 16,500 students who are refugees. Currently accredited by the DEAC, UoPeople is also a candidate for WSCUC accreditation.

We believe that higher education is a basic human right and that it can transform not only the lives of students, but also their families' lives, their communities, their nations, and, by extension, the world. See President Reshef’s TED talk when he announced the founding of the University.( TED talk )

UoPeople is an innovative university, and we welcome team members who bring creativity and innovation to their roles. We’re a fast-paced organization with remote teams all around the globe. If you’re a self-starter who wants to succeed alongside a passionate team, we’d love to hear from you!

UoPeople is supported by the generosity of individuals and foundations, including the Gates, Hewlett, Ford Foundations, Foundation Hoffmann, and others. The University has been covered by the New York Times, BBC, NPR, Times Higher Education, US News and World Report, and more. President Reshef’s TED Talk and Nas Daily interview about the University have 30 million views combined.

OVERVIEW:

The University of the People is seeking an experienced and results-driven Senior Manager/Associate Director - Business Process Optimization (BPO) to lead and manage the optimization of business processes across our organization. The SM/ AD will play a critical role in identifying inefficiencies, implementing process improvements, and ensuring the successful delivery of optimized workflows. The AD will be self-starter, promoting the team, building stakeholder engagement and creating a small team under him/ her.

This position requires strong leadership, analytical abilities, and a deep understanding of process improvement methodologies.

ESSENTIAL FUNCTIONS/RESPONSIBILITIES:

ESSENTIAL FUNCTIONS/RESPONSIBILITIES:

• Lead the development and implementation of business process optimization strategies to drive efficiency, reduce costs, and improve overall performance.
• Collaborate with senior management to align process improvement initiatives with the organization’s strategic goals.
• Communicate the benefits and impacts of process improvements across the organization.
• Oversee the analysis of current business processes to identify inefficiencies, bottlenecks, and opportunities for improvement.
• Implement process mapping, data analysis, and workflow automation to optimize operations and enhance productivity.
• Lead continuous improvement initiatives using methodologies such as Lean, Six Sigma, or BPM (Business Process Management).
• Manage multiple process optimization projects from inception to completion, ensuring timelines, budgets, and goals are met.
• Coordinate with cross-functional teams to ensure the successful execution and integration of optimized processes.
• Work closely with department heads and key stakeholders to understand their needs, challenges, and priorities.
• Facilitate workshops, meetings, and training sessions to ensure alignment and buy-in for process changes.
• Establish metrics and key performance indicators (KPIs) to measure the success of process optimization efforts.
• Monitor the effectiveness of implemented changes and make data-driven adjustments as needed.
• Prepare and present detailed reports and recommendations to senior management.
• Lead, mentor, and develop business process optimization specialist, fostering a culture of continuous improvement.
• Provide guidance and support to team members on best practices and methodologies for process optimization.
• Identify and recommend technological solutions to automate and streamline business processes.
• Collaborate with IT teams to implement new tools and systems that support process optimization efforts.
• Identify potential risks associated with process changes and develop mitigation strategies.
• Ensure all process improvements comply with relevant regulations, policies, and industry standards.

KEY COMPETENCIES

• 8+ years of experience in process optimization, business analysis, or a related role, with at least 2 years in a managerial position.
• Strong knowledge of process improvement methodologies such as Lean, Six Sigma, or BPM.
• Proven experience in leading and managing process optimization projects and cross-functional teams.
• Exceptional communication and interpersonal skills, with the ability to influence and engage stakeholders at all levels.
• Excellent analytical and problem-solving skills, with a focus on data-driven decision-making.
• Proficiency in process mapping, data analysis, and project management software.
• Ability to work in a fast-paced environment and manage multiple processes simultaneously.
• High level of responsibility, organizational skills, and the ability to think strategically.
• Big advantage: Worked for a University/ Education/ Ed-tech organization.

QUALIFICATIONS:

• Bachelor’s degree in business administration, Operations Management, Industrial Engineering, or a related field.
• Strong knowledge of process improvement methodologies such as Lean, Six Sigma, or BPM (Business Process Management).
• Certification in Lean Six Sigma (Green Belt, Black Belt) or similar process improvement methodologies is a must.

• Analyze existing production and operational workflows to identify bottlenecks, inefficiencies, and areas for improvement.
• Develop and implement process improvements using Lean and Six Sigma tools such as VSM, 5S, Kaizen, and DMAIC.
• Design and conduct experiments to test and validate new process designs or modifications.
• Collaborate with cross-functional teams, including production, quality assurance, and R&D, to implement and monitor process changes.
• Develop and maintain process documentation, standard operating procedures (SOPs), and training materials.
• Track key performance indicators (KPIs) related to process efficiency, cost reduction, and quality.
• Provide training and mentorship to junior engineers and operational staff on continuous improvement methodologies.
• Utilize data analysis and statistical tools to support decision-making and drive evidence-based improvements.
• Stay abreast of industry best practices and emerging technologies in industrial engineering and process optimization.
• Participate in regular site audits and reviews to ensure compliance and identify new improvement opportunities.
• Contribute to the development of long-term strategic plans for operational excellence.
• Manage multiple projects simultaneously, ensuring timely completion and adherence to budget.
• Facilitate brainstorming sessions and workshops to foster a culture of innovation and continuous improvement.

• Bachelor's or Master's degree in Industrial Engineering, Mechanical Engineering, or a related field.
• Minimum of 5 years of experience in a similar process improvement or industrial engineering role.
• Proven track record of successfully implementing process improvements that resulted in measurable gains.
• Expertise in Lean Manufacturing and Six Sigma (Green Belt or Black Belt certification preferred).
• Proficiency in data analysis software (e.g., Minitab, Excel) and process mapping tools.
• Excellent analytical, problem-solving, and critical thinking skills.
• Strong communication, interpersonal, and leadership abilities.
• Experience in a manufacturing or operations environment is essential.
• Ability to work effectively in a hybrid work environment, balancing remote and on-site collaboration.
• Familiarity with ERP systems and project management methodologies.

Key responsibilities:

Drive end to end ownership of HR analytics agenda and projects covering PEC processes

Continuously identifies and recommend best practices for applying data mining to increase efficiency and effectiveness of the HR function

Develop dashboard for key impact areas in HR i.e. attrition, performance, talent and recruiting analytics

Lead the delivery of monthly and quarterly reporting that is required for executive leadership (Group Management Committee) and BU people leaders (BU MC/ HR Leadership)

Partner closely with internal HR tech team to design technology solution to collect, analyse and present data.

Builds consistent solution of automated reporting for GIG ensuring integration of all reporting tools/ HRIS systems (if any) for consistency / accurate time stamp of reporting and providing dynamic data reporting / analysis

To maintain consistent and documented compliance with all Data Integrity (DI), Quality and best practice requirements.

To support routine review and approval of process changes, deviations, OOS, action plans and CAPA.

To write, review and approve documentation including policies, SOPs and protocols.

To participate in root cause analysis investigations arising from deviations, OOS and complaints.

To support both internal and external audits including writing reports, agreeing CAPA and following these up as required.

To participate in all process and data audits, internal and external.

To review and approve risk assessments and validation documentation as required.

To assist in the development, collating and reporting of trends and key quality metrics.

Who are we looking for?

Education:

Bachelor s degree in any field

Experience:

Minimum of 1 year of experience in data analytics, CPI and related fields.

Skills:

Good communication and interpersonal skills

Good computer skills. (MS word, Excel, Powerpoint, etc.)

Priorities activities based on their impact and strategic importance.

Takes responsibility and monitors own performance.

Can articulate how their work feeds into projects.

Creates and exploits useful metrics.

Displays commitment and engagement to own work. Pursues everything with energy, drive and a need to finish, even when faced with setbacks or resistance.

Understands the value of establishing effective and supportive relationships, and collaborative working.

Actively listens, questions, and observes body language to understand communication from others.

Cultivates and maintains partnerships across all teams in PEC to deliver value for the business.

Presents complex issues/ data with a high level of clarity and impact, using the appropriate format and driving action.

Can write clearly and succinctly recommendations and messages that have the desired effect.

Is aware of the impact of their communications and pro-actively seeks feedback for improvement.

Can influence others by preparing a reasoned argument, in line with strategy, and persuade other of the merit.

Pro-actively identifies and priorities the key issues involved to facilitate the decision-making process.

Seeks input from the relevant stakeholders when appropriate, considers risks, and takes accountability for the impact a decision may have on others.

Makes decisions in a timely manner.

Identifies the key factors in a complex problem.

Presents complex issues/ data with a high level of clarity and impact, using the appropriate format and driving action.

Can write clearly and succinctly recommendations and messages that have the desired effect.

Is aware of the impact of their communications and pro-actively seeks feedback for improvement.

Can influence others by preparing a reasoned argument, in line with strategy, and persuade other of the merit.