436 Product Knowledge jobs in Hyderabad

Must have experience in apparel retail brand

Provide exceptional customer service

Upsell products through fashion styling

Assist with inventory management

mail resume and call us for the interview

email: etalenthire@

satish: 88O

Excellent career opportunity with PUMA Sports India Retail Pvt. Ltd for the Retail Sales Associate/ Store Supervisor role.

Location - Hyderabad

Job Description:

• Attending walk-in customers in the store
• Consistently achieve individual sales targets
• Provide a consistently high standard of customer service in accordance with PUMA's value
• Ensuring the best service experience to the customers
• Responsible for Loss and prevention of Inventory and operational compliance within the

store.

Mandatory skill sets:

1. Excellent Communication Skills

2. Pleasing Personality

3. Street Smart

4. Sales oriented
   
   Experienced or Graduate/PG Freshers can also apply.

• Greet and assist customers in a friendly and professional manner, identifying their needs and providing product recommendations.
• Showcase product knowledge effectively, answering customer questions and providing detailed information.
• Drive sales by actively engaging customers and promoting featured products and special offers.
• Process customer transactions accurately and efficiently using the point-of-sale (POS) system.
• Maintain a clean, organized, and visually appealing sales floor, ensuring products are well-displayed.
• Assist with inventory management, including receiving stock, stocking shelves, and conducting inventory counts.
• Handle customer inquiries, returns, and exchanges with professionalism and efficiency.
• Collaborate with team members to achieve sales targets and maintain store standards.
• Contribute to a positive and collaborative store atmosphere.
• Adhere to all company policies and procedures regarding sales, customer service, and store operations.

• High school diploma or equivalent qualification.
• Previous experience in retail sales or customer service is preferred.
• Excellent communication and interpersonal skills.
• A passion for customer service and a positive, outgoing personality.
• Basic mathematical skills for transaction processing.
• Ability to stand for extended periods and lift moderate weights.
• Willingness to work flexible hours, including weekends and holidays as needed.
• Must be able to work on-site in Hyderabad, Telangana, IN .

• Greet customers warmly and create a welcoming shopping environment.
• Engage customers in conversation to understand their needs and preferences.
• Provide product information, features, and benefits to assist customers in their purchasing decisions.
• Showcase merchandise, ensuring products are attractively displayed and well-stocked on the sales floor.
• Assist customers with trying on merchandise and provide styling advice.
• Process sales transactions accurately and efficiently using the point-of-sale (POS) system.
• Handle customer inquiries, returns, and exchanges with professionalism and efficiency.
• Maintain a high level of product knowledge across all store categories.
• Assist in maintaining store cleanliness, organization, and visual merchandising standards.
• Meet and exceed individual sales targets and contribute to team goals.
• Build and maintain strong customer relationships to encourage repeat business.
• Stay updated on current promotions, sales, and new arrivals.
• Operate the cash register and manage cash, credit card, and other payment transactions.
• Follow all company policies and procedures regarding sales, security, and customer service.

• High school diploma or equivalent required; some college coursework is a plus.
• Previous experience in retail sales or customer service is highly preferred.
• Excellent communication and interpersonal skills.
• A genuine passion for fashion and understanding of current trends.
• Ability to work effectively in a fast-paced, team-oriented environment.
• Strong customer focus and a positive, outgoing personality.
• Ability to stand for extended periods and lift/move merchandise as needed.
• Basic mathematical skills for transaction processing.
• Flexibility to work various shifts, including evenings, weekends, and holidays.
• Enthusiasm and a willingness to learn.
• Must be reliable and punctual.

Job Description:

Obsessed with kicks? If you live, breathe and eat sneakers and find satisfaction in helping others settle on a pair then this job is for you. It’s easy for you to start up conversations, adapt to different types of situations, and resolve issues with a smile. Your performance will be measured by your ability to achieve personal and productivity goals.

Specific Responsibility will include:

1. Ensuring high levels of customer satisfaction by being knowledgeable on all products offered, and teaming up with co-workers to provide excellent sales service.
2. Greets and receives customers in a welcoming manner.
3. Responds to customers questions.
4. Directs customers by escorting them to racks and counters.
5. Documents sales by creating or updating customer profile records.
6. Manages financial transactions.
7. Processes payments by totalling purchases, processing cash, and store or other credit and debit cards.
8. Alerts management of potential security issues.
9. Assists with inventory, including receiving and stocking merchandise.
10. Keeps clientele informed by notifying them of preferred customer sales and future merchandise of potential interest.

Requirements:

1. Proficient in English Both (Verbal and Writing)
2. Working actively on inventory reports.
3. Experience: 1+ years preferably in Retail/FMCG/F&B.
4. Good knowledge of Ms Excel.
5. Demonstrable leadership abilities and teamwork.

Working Hours:

1. 6 days a week - 8.5 Hour shifts
2. Choose from a morning or afternoon shift

Skills and Qualifications:

1. Listening
2. Excellent customer service
3. Meeting sales goals
4. Selling to customer needs
5. Product knowledge
6. People skills
7. Energy level
8. Dependability
9. General math skills
10. Verbal communication
11. Domain knowledge
12. Self-starter
13. Problem solving

Education and Experience Requirements:

1. B.Com or other graduate degree
2. Minimum 2-3 year of Retail experience.

Reports to : Store Manager

* Provide exceptional customer service

* Maintain store cleanliness and organization

* Assist customers with product selection

* Upsell products through fashion consulting

mail resume ad call us-

email: etalenthire@

satish- 88O

• Engaging with customers to understand their needs and provide product recommendations.
• Achieving and exceeding sales targets through effective selling techniques.
• Maintaining a high standard of visual merchandising and store presentation.
• Processing transactions accurately using the Point of Sale (POS) system.
• Handling customer inquiries, complaints, and returns with professionalism and efficiency.
• Assisting with inventory management, including stocktaking and replenishment.
• Training and mentoring new sales associates.
• Collaborating with the store management team to identify opportunities for sales improvement.
• Ensuring adherence to all company policies and procedures.

• High school diploma or equivalent; a degree in a related field is a plus.
• Minimum of 3-5 years of experience in a retail sales role, preferably in a supervisory or senior capacity.
• Proven ability to meet and exceed sales goals.
• Excellent customer service and communication skills.
• Strong knowledge of retail sales principles and practices.
• Ability to work effectively in a team environment.
• Basic understanding of inventory management.
• Flexibility to work varied shifts, including weekends and holidays.
• Familiarity with POS systems and retail software.

• Achieve and exceed monthly sales targets through proactive customer engagement and effective sales techniques.
• Provide detailed product information and personalized recommendations to customers, addressing inquiries and concerns promptly and professionally.
• Build and maintain strong customer relationships, fostering loyalty and repeat business.
• Process orders accurately and efficiently, ensuring all customer details and payment information are handled securely.
• Collaborate with the marketing team to identify sales opportunities and contribute to promotional campaigns.
• Stay updated on product knowledge, industry trends, and competitor activities to enhance sales strategies.
• Troubleshoot and resolve customer issues with empathy and a focus on customer satisfaction.
• Participate in regular team meetings and training sessions to enhance skills and share best practices.
• Contribute to the continuous improvement of our remote sales processes and customer service standards.
• Uphold the brand's reputation and values in all customer interactions.

• Proven track record of success in retail sales, preferably in an e-commerce or remote environment.
• Excellent communication, interpersonal, and active listening skills.
• Strong understanding of sales principles and customer service best practices.
• Proficient in using CRM software and other sales tools.
• Ability to work independently, manage time effectively, and meet deadlines in a remote setting.
• A passion for retail and delivering outstanding customer experiences.
• High school diploma or equivalent; a degree in Business or a related field is a plus.
• Demonstrated ability to handle high volumes of customer interactions.

• Greets and receives customers in a welcoming manner.
• Responds to customers' questions.
• Serves customers by helping them select products.
• Drives sales through the engagement of customers, suggestive selling, and sharing product knowledge.
• Manages financial transactions.
• Keeps clientele informed by notifying them of preferred customer sales and future merchandise of potential interest.

Job Types: Full-time, Permanent

Pay: ₹12, ₹15,000.00 per month

Benefits:

• Food provided
• Health insurance
• Leave encashment
• Provident Fund

Ability to commute/relocate:

• Hyderabad, Telangana: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Retail sales: 1 year (Preferred)

Language:

• Telugu, English, Hindi (Preferred)

Shift availability:

• Day Shift (Required)

Work Location: In person