31 Regional Service Providers jobs in Anantapur

Job Title: Support Specialist

• Provide support for user issues related to session performance, access, printing, and profile-related incidents.
• Develop and maintain golden images for various user groups, including application packaging, patching, and configuration.
• Validate and troubleshoot application functionality within virtual desktop infrastructure (VDI) sessions in partnership with application owners.

• At least 2 years of experience in IT support roles, with a minimum of 1 year supporting VDI environments.
• Experience working with VMware Horizon View (7.x or 8.x), including Connection Server, Composer, and Agent.
• Experience with Windows desktop operating systems (Windows 10/11), Active Directory, and group policies.
• Proficiency with tools such as Horizon Administrator/Console, vSphere Client, and basic PowerShell scripting.

• 3+ years of experience supporting end-user computing or VDI in enterprise environments.
• Advanced experience creating and maintaining golden images, including application installations, optimizations, and Windows updates.
• Working knowledge of FSLogix, profile redirection, and user data management.
• Experience integrating VDI with multi-factor authentication, antivirus, and data loss prevention (DLP) tools.
• Familiarity with Jira or similar ticketing and IT service management platforms.
• Experience collaborating with infrastructure teams on networking, DNS, storage, and security configurations for VDI.
• Knowledge of monitoring tools, such as Horizon Help Desk Tool, vRealize Operations, and ControlUp.
• Certifications such as VMware VCP-DTM, ITIL Foundation, or CompTIA A+ are highly desirable.

About Client:

Our Client is a AI first Innovation Engineering Services & Solutions company headquartered in Pittsburgh, our core purpose is to impact lives by transforming businesses through innovation. With a presence in 23 global locations, it boasts an engineering headcount of more than 5,500+ employees. The company engages with its clients through collaborative, white-box engagement models that include extended teams and turn-key projects. It excels in building new products and re-engineering legacy products using state-of-the-art technologies and innovation. Led by an entrepreneurial leadership team that prioritizes execution, outcomes, and continuous learning, It has been recognized as one of Pittsburgh’s fastest-growing companies by the Pittsburgh Business Times and as a leader in innovation by Smart Business Magazine.

•Job Title : Application Support / Tech Support

• Key Skills : Windows & Mac, International Voice Support

• Job Locations : Bangalore, Hyderabad, Noida, Pune,Mumbai and Remote

• Experience : 3 - 4 yrs

• Education Qualification : Any Graduation.

• Work Mode : Remote

• Employment Type : Contract.

• Notice Period : Immediate - 15 Day

Job Description:

Troubleshooting with Windows & Mac, having good English communication skills & voice support experience.

We are looking for Tech- Support personnel with Financial (domain) understanding or work experience in the Finance sector.

· We are seeking an experienced Accounting Application Tech-Support Ex / Specialist to join our team.

The ideal candidate will have expertise in supporting accounting software applications on both MacOS and Windows operating systems.

Proven experience in providing support for accounting software applications

Application Support:

· Provide expert-level support for accounting software applications on both MacOS and Windows platforms in a BPO / KPO / Tech Support environment

Troubleshoot and resolve user-reported issues promptly and efficiently.

Identify bugs, installation and uninstallation of software and accounting

Issues with the Mac or Windows system

Familiar with system troubleshooting steps, finding windows or mac logs etc.

Create and update escalation logs / training documentation for both MacOS and Windows users.

Collaborate with cross-functional teams to resolve complex technical issues related to accounting applications.

Escalate issues to the development team when necessary and follow up on resolutions.

Interested candidates please share resume

We’re seeking a Technical Support Specialist who can provide fast, effective, and friendly support to our clients or internal teams. You will troubleshoot technical issues, guide users through solutions, and ensure a smooth, positive experience at every touchpoint.

Key Responsibilities

• Serve as the first point of contact for technical support requests via email, chat, or phone.
• Diagnose and troubleshoot software, hardware, and network issues.
• Provide step-by-step guidance to resolve technical problems efficiently.
• Document support requests, solutions, and best practices in the knowledge base.
• Collaborate with engineering and product teams to escalate and resolve complex issues.
• Identify recurring problems and suggest improvements to systems, processes, or products.
• Ensure timely follow-ups and maintain high standards of customer satisfaction.

What You Bring

• 2–5 years of experience in technical support, IT helpdesk, or a similar role.
• Strong troubleshooting skills across software, hardware, and networking.
• Excellent written and verbal communication skills.
• Ability to handle multiple issues simultaneously and prioritize effectively.
• Familiarity with support ticketing systems and remote support tools.
• A problem-solving mindset with patience and empathy for end-users.

From the merger of two leaders in the CX space, ASPECT Software and Noble Systems, comes ALVARIA. A new global force delivering leading edge Customer Experience and Workforce Engagement software as well as cloud services technology solutions for enterprise Contact Centers. We blend the agility of a start-up mentality with the stability of an established enterprise, challenging the market with renewed thinking and best-of-breed business solutions.

Our solutions simplify and improve the customer and agent experience. Our complete suite of Contact Center and Workforce Engagement & Optimization solutions helps companies keep agents engaged while providing exceptional customer service experiences. Our flexible, highly scalable applications for interaction management, IVR/self-service, chatbots/AI, workforce optimization and more, are available on-premises or in any hosted, private or public cloud environment.

Make a Difference

Our people define who we are. The curious, driven, creative, fun individuals who are drawn to ALVARIA bring skills sets and cultural differences from around the world. They love innovation, challenges and empowering our customers to engage seamlessly and efficiently — every member of our team is dedicated to creating amazing customer contact experiences - for our customers and our customers’ customers. If you like developing new solutions and turning big ideas into reality, ALVARIA is the place for you. At ALVARIA, you’ll work with smart and motivated people to make a difference for the companies we serve.

General Scope & Summary

Provide remote technical and application problem resolution and escalation assistance related to Aspect products. Diagnose, troubleshoot, repair and debug complex computer systems and software. Respond to situations where end users have failed to isolate or resolve problems in malfunctioning equipment or software.

ESSENTIAL FUNCTIONS

• Gain knowledge of assigned customers' technical and business environment.
• Document and verify reported problems.
• Troubleshoot and resolve issues utilizing all available tools, resources, and documentation.
• Engage additional resources when necessary.
• Provide effective and consistent communication to management, peers, and account team in support of customer.
• Working knowledge of main Aspect products and strategy.

Minimum Job Requirements

SPECIALIZED KNOWLEDGE & SKILLS

• Understanding of PCs, Networks, OS platforms, databases, telephony, software applications, and ACDs.
• Demonstrated ability to learn complex software tools quickly.
• Strong customer service and teamwork skills. Professional demeanor to maintain and enhance customer relationships.
• Ability to use professional concepts and company policies and procedures to solve routine problems.
• Ability to develop resolutions to problems of limited scope and follow standard practices and procedures in analyzing situations or data from which answers can be readily obtained.
• Ability to pass a background check may also be required.
• Physical requirements include sitting for long periods of time.
• A minimum of at least TWO to THREE of the following:

• Contact Center Technologies (including Automated Dialers & Telephony);
• CentOs Linux;
• Networking;
• Windows OS;
• SIP

• Demonstrated ability to learn complex software tools quickly.
• Strong customer communication skills (verbal and written), including passing an English proficiency test

EDUCATION AND EXPERIENCE

• 2+ years relevant work experience supporting customers in a technical environment OR commensurate college-level coursework, or a combination of both.
• Some travel, after-hours, or on-call work may be required.
• Shift flexibility including weekends.
• Technical Certifications and second or third languages a plus but not required.

This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities and activities may change or new ones may be assigned at any time with or without notice.

Job Title: Junior Engineer, Technical Support, tier 2

NIKSUN is the recognized worldwide leader in making the Unknown Known, by using next-generation technology that revolutionizes the way networks and services are secured, protected, and managed. The company develops and deploys a complete range of award-winning forensics, compliance, security surveillance, and performance management solutions for applications ranging from core infrastructures to edge and branch environments.

Key responsibilities:

Respond to customer incidents through conducting preliminary assessment to product or system issues. Debug and track until resolution by analyzing the source of the issue and its impact on hardware, network, and storage resources. With your technical expertise you will support cloud solutions, App installs, release updates & upgrade, testing, deploying, maintaining, and enhancing software solutions. You will address bugs and escalate to engineering check code and verify accuracy, testability, functionality, and efficiency. Also, you should have a good understanding of different hardware components: processing, networking, storage. NIKSUN Cloud Support engineer is a customer facing role on which you

• Engage with NIKSUN’s clients on live troubleshooting sessions via telephone, e-mails, live-Chat to provide level 1/2 support on a vast array of NIKSUN products.
• Lead, manage and drive incidents to resolution, whether reported reactively by customers or proactively through NIKSUN monitoring tools.
• Adhere to incident severity standards, escalating none resolved incidents to Tier 3 at due time.
• Work with different NIKSUN engineering departments, relay a technical message back to the customer in a simple non-technical language if required.
• Maintain updates flowing to customers regarding incident resolution efforts at all times.
• NIKSUN Cloud support operates 24x7x365, you’ll be required to work on a shift schedule including day, night, weekends, and holidays.

Requirements:

• Must have 3 years of experience with DevOps support and experience in programming languages (preferred shell scripting).
• Must have 1 year of experience testing and maintaining software products.
• Must have 1 year of experience in cloud computing Kubernetes, Docker, YAML files…etc.
• Experience in providing technical support to Global clients.
• Excellent problem-solving and communication skills.
• Ability to provide step-by-step technical help, both written and verbal.
• Hands-on experience with Windows/Linux OS environments.
• Additional certification in Linux, Cisco, and Network and Information Security or similar technologies is a plus.
• Looking for immediate joiners

Required Skills and traits:

• Experience providing technical support to Global clients
• Excellent problem solving and communication skills.
• NIKSUN encourages teamwork, collaboration, and knowledge sharing.
• Mentor other team members and push the team for success.

Professional Requirements:

• Bachelor’s Degree in computer science or equivalent software engineering discipline.

Qualified applicants will receive consideration for employment without regard to age, race, creed, color, religion, sex, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, or protected veteran status.

Oracle Technical Support – Sales & Distribution_Contract (6 Months)_Pan India(Remote)

Job Title: Oracle Technical Support – Sales & Distribution

Duration : 6 Months (Contract)

Experience: 7+ Years

Location: Pan India

Mode of work: Remote

Job Description:

Must-Have Skills:

Proven experience in Oracle EBS R12 Tech Support, especially across multiple modules in Supply Chain and Manufacturing domains.

Hands-on experience with SQL / PL/SQL, Oracle Forms, and Oracle Reports.

Proficient in managing inbound/outbound interfaces, data extraction, and data load processes.

Ability to troubleshoot production issues across various Oracle EBS layers and implement effective resolutions.

Independently managed issue resolutions and customization enhancements in live Oracle EBS business flows.

Mandatory Skills:

Oracle EBS Technical Support (R12)

Oracle Forms & Reports

PL/SQL Development

Strong understanding of Sales & Distribution modules

Relevant Module Experience (Please Include in Resume):

Order Management (OM)

Advanced Pricing

Shipping Execution

Inventory (INV)

Accounts Receivable (AR)

Trading Community Architecture (TCA)

This role involves providing technical support for multiple Supply Chain and Manufacturing modules in Oracle EBS R12.

Responsibilities include troubleshooting and resolving production issues across Oracle EBS layers, managing issue resolutions, and handling custom enhancements independently.

• Candidates must be able to demonstrate 3-4 real production ticket resolutions in Order Management (OM) and Inventory (INV) modules during the interview.

• Oracle EBS R12
• Oracle Forms & Reports
• SQL / PL/SQL
• Oracle APEX (preferred)

The ideal candidate will have strong experience in Oracle EBS R12 technical support, proficiency in SQL / PL/SQL, Oracle Forms, and Oracle Reports, as well as experience handling inbound/outbound interfaces, data extraction, and data loading.

Job Title: Information Technology Specialist

About the Role:

This is an exciting opportunity for a skilled IT professional to join our organization in a position that requires excellent technical skills, strong communication abilities, and a passion for delivering exceptional customer service.

The successful candidate will be responsible for providing technical support to end-users, troubleshooting hardware and software issues, and ensuring that all technology systems are running smoothly and efficiently.

Key Responsibilities:

• Provide first-level technical support to end-users via phone, email, and chat
• Troubleshoot hardware and software issues, including operating system, network, and application problems
• Collaborate with other teams to resolve complex technical issues
• Maintain accurate records of incidents, problems, and resolutions

Requirements:

To be considered for this role, you will need:

• A degree in Computer Science, Information Technology, or a related field
• At least 2 years of experience in IT support, preferably in a Help Desk environment
• Excellent communication and problem-solving skills
• Ability to work in a fast-paced environment and prioritize multiple tasks

Benefits:

We offer a competitive salary, comprehensive benefits package, and opportunities for professional growth and development.

What We Offer:

A dynamic and supportive work environment

Ongoing training and development opportunities

A chance to work on challenging projects and make a real impact

How to Apply:

If you are a motivated and experienced IT professional looking for a new challenge, please submit your resume and cover letter for consideration.

Oracle Technical Support – SCM_Contract (6 Months)_Pan India(Remote)

Job Title: Oracle Technical Support – SCM

Duration : 6 Months (Contract)

Experience: 7+ Years

Location: Pan India

Mode of work: Remote

Job Description:

Must-Have Skills:

Strong experience in Oracle EBS R12 technical support across multiple Supply Chain and Manufacturing modules.

Proficiency in SQL / PL/SQL, Oracle Forms, and Oracle Reports.

Experience handling inbound/outbound interfaces, data extraction, and data loading.

Expertise in troubleshooting and resolving production issues across Oracle EBS layers.

Capable of managing issue resolutions and handling custom enhancements independently.

Mandatory Requirement:

Candidates must be able to demonstrate 3-4 real production ticket resolutions in Order Management (OM) and Inventory (INV) modules during the interview.

Technical Stack:

Oracle EBS R12

Oracle Forms & Reports

SQL / PL/SQL

Oracle APEX (preferred)

Tech support experience in SCM modules for 4+ years minimum

Relevant Module Experience Required (Please Mention in Resume):

Order Management (OM)

Inventory (INV)

Accounts Receivable (AR)

Accounts Payable (AP)

General Ledger (GL)

Fixed Assets (FA)