What Jobs are available for Reliance Retail in Mumbai?

• Provide exceptional customer service and build strong client relationships.
• Drive sales by understanding customer needs and recommending products.
• Maintain high standards of visual merchandising and store presentation.
• Assist with inventory management, including stock counts and replenishment.
• Handle customer inquiries, concerns, and complaints effectively.
• Train and mentor new sales associates.
• Contribute to achieving store sales targets.
• Process transactions accurately and efficiently.
• Ensure a clean, organized, and welcoming store environment.

• Previous experience in retail sales, preferably in a senior or supervisory role.
• Proven ability to meet and exceed sales targets.
• Excellent customer service and interpersonal skills.
• Strong product knowledge within (Specify Retail Niche).
• Ability to work effectively in a team and independently.
• Good organizational and time management skills.
• Flexibility to work various shifts, including weekends and evenings.
• A passion for the retail industry and customer satisfaction.

• Engage with customers in a friendly and professional manner, understanding their needs and offering personalized recommendations.
• Drive sales by effectively presenting product features, benefits, and value propositions.
• Achieve and exceed individual and team sales targets.
• Maintain a high level of product knowledge across all store offerings.
• Handle customer inquiries, complaints, and returns efficiently and empathetically.
• Assist in maintaining store appearance, including merchandising, stocking shelves, and ensuring a clean and organized shopping environment.
• Operate the point-of-sale (POS) system accurately for transactions.
• Contribute to inventory management processes, including receiving and processing stock.
• Collaborate with team members to foster a positive and productive work atmosphere.
• Participate in ongoing training sessions to enhance product knowledge and sales skills.
• Stay updated on market trends and competitor activities.

• Proven experience in retail sales, with a track record of meeting sales goals.
• Excellent interpersonal and communication skills, with the ability to build rapport with diverse customers.
• Strong customer service orientation.
• Ability to work effectively in a fast-paced environment.
• Proficiency in using POS systems and basic computer applications.
• A positive attitude and a team-player mentality.
• Flexibility to work various shifts, including weekends and holidays, as required by the business.
• High school diploma or equivalent; further education or certifications in sales or retail management is a plus.
• Demonstrated ability to upsell and cross-sell products effectively.
• Passion for the retail industry and a commitment to delivering outstanding customer experiences.

About Le Creuset

At Le Creuset, every dish begins with a story - and every story begins with people.

Since 1925, we’ve brought generations together around the table, transforming everyday meals into cherished memories. Our legacy is built on colour, craft, and a deep passion for innovation - shaped as much by our iconic products as by the people who bring them to life. We’re not just creating cookware; we’re creating moments that last a lifetime. If you’re inspired by heritage, driven by creativity, and ready to shape the future of the kitchen, we’d love to welcome you into our story.

The Recipe for Success:

We are looking for a dynamic and customer-focused Retail Sales Supervisor to support the daily operations of our store at Phoenix Palladium, Mumbai . In this role, you will assist the Store Manager in driving sales and maintaining high operational standards.

What’s on your Daily Menu?

• Support the Store Manager in achieving sales and performance targets.
• Day-to-day store operations, including inventory management, cash handling, and visual merchandising.
• Deliver exceptional customer service and uphold the brand experience.
• Monitor KPIs and contribute to business growth.
• Maintain strong product knowledge and inspire customers.
• Ensure compliance with company policies, safety standards, and operational procedures.
• Collaborate with marketing, finance, and operations teams to support business goals and store initiatives.

The Perfect Blend: Your ingredients for Success

Experience:

• A minimum of 2-3 years of experience in a luxury retail environment as support staff.
• Experience working with premium fashion/home wares products preferable.

Education/Qualifications:

• Bachelor’s degree

Skills and Knowledge:

• Strong communication and upselling skills.
• Microsoft Word, Outlook and Excel skills to intermediate level.

Why Join Our Table?

At Le Creuset, you will find your seat at our table, which is a colorful as our cookware and rich in history. Our table is grounded in our values: Passion, Integrity, Excellence, Innovation and Teamwork. Every talent will add flavor. Every idea brings color. And every day is a chance to create something that lasts. With the passion you bring, you become part of a timeless legacy, one that brings people together around food, stories, and meaningful shared moments.

Diversity & Inclusion Statement

We welcome applications from all qualified candidates, regardless of gender, age, disability, sexual orientation, religion or belief, marital or civil partnership status, race, ethnic or national origin. We are committed to creating an inclusive workplace where everyone feels valued, respected, and empowered to reach their full potential.

Ready to Stir Things Up?

Apply now and help us create exceptional experiences, one customer at a time.

• Lead and motivate a sales team to achieve and exceed store sales targets.
• Recruit, train, and develop high-caliber sales associates.
• Implement and manage visual merchandising standards to create an appealing store environment.
• Oversee inventory management, stock control, and loss prevention strategies.
• Develop and execute sales strategies to drive revenue and profitability.
• Cultivate and maintain strong relationships with VIP clients.
• Ensure the highest levels of customer service and client satisfaction.
• Manage store operations, including budget control and expense management.
• Collaborate with corporate teams on marketing initiatives and brand strategies.
• Monitor market trends and competitor activities to identify opportunities and challenges.
• Uphold brand integrity and ensure adherence to all company policies and procedures.

• Minimum of 5 years of retail management experience, with a significant focus on luxury goods.
• Proven track record of exceeding sales targets in a high-end retail environment.
• Exceptional leadership, coaching, and team-building skills.
• Strong understanding of luxury market dynamics and customer expectations.
• Excellent communication, interpersonal, and clienteling skills.
• Proficiency in retail management software and POS systems.
• Ability to analyze sales data and develop actionable insights.
• A strong sense of style and an appreciation for luxury products.
• Bachelor's degree in Business Administration, Marketing, or a related field preferred.
• Flexibility to work various shifts, including weekends and holidays, as required by the business needs.

The Customer Support Executive will apply his/her expertise and knowledge in handling voice-based interactions, resolving billing inquiries, and ensuring accurate and timely processing of medical claims. The ideal candidate will have a strong background in medical billing processes and possess excellent communication skills to interact with international clients and healthcare professionals

Responsibilities

• Handle billing and collections processes via phone.
• Verify patient information and update billing records.
• Submit insurance claims and follow up on denials or rejections.
• Communicate with patients and insurance companies to resolve billing issues.
• Ensure compliance with healthcare regulations and confidentiality policies.
• Prepare and send out patient statements and bills.
• Assist with setting up payment plans for patients.
• Maintain accurate billing records and document interactions.

Softskills

• Effective communication skills
• Basic computer skills, such as sending emails, typing, and using spreadsheets.
• Interact virtually with clients and patients.
• Creative problem-solving skills
• Work independently.
• Collaborate well with others.
• Multitask

Main Job requirements

• Candidate with International Voice Experience preferable.
• Voice And Accent (VnA) should be the best CEF rating (>9)
• Candidates with voice experience and have an excellent communication can apply.
• Experienced candidates should have supporting documents.
• 5 days’ work with two Week-Off. (24/7 Shifts – Any 9 hours assigned by the reporting person with Rotational week offs). Most frequently in night shifts
• 12th or diploma only with experience will be eligible.

Qualifications

• At least 6 - 3 years' of relevant work experience
• Excellent phone etiquette and excellent verbal, written, and interpersonal skills
• Ability to multi-task, organize, and prioritize work

Its a remote opportunity but the candidates will have to come to Mumbai for 20days training

Job Location: Airoli, Navi Mumbai

Process: US Process - International Voice Process.

Salary: 3.30 LPA

Perks: Night Allowance + One-way cab (drop facility only)

Shift: US Shift (Night shift- Timings tentatively from 6 PM-3 AM)

Roles & Responsibilities:

• Handle inbound calls from US-based members regarding healthcare insurance, claims, policy details, and coverage.
• Provide accurate information regarding eligibility, deductibles, payments, and prior authorizations.
• Document interactions appropriately and maintain patient confidentiality in compliance with HIPAA guidelines.